Galeon Hotel

Spain , La Palma
LA PALMA, GALEON, 10
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100 reviews shown

4/10

Poor

23 Apr 2026

Nilza

Hotel rooms DOES NOT HAVE WINDOWS!!! You are stuck in a room WITHOUT WINDOWS!

Partner

6/10

Pleasant

17 Apr 2026

Kleber

Yes

2/10

Poor

12 Apr 2026

Dagoverto

The A/C wasn't working so it was warm in the room without windows and there wasn't any hot water. The shuttle service did not operate as indicated so we walked from and to the hotel from Terminal 2. Fortunately the location of the hotel was the primary benefit, it was about a 15min walk.

10/10

Exceptional

01 Apr 2026

Konstantin

The breakfast was realy good.

Self

10/10

Exceptional

29 Mar 2026

Thales

Friendly staff, great breakfast.

4/10

Poor

26 Mar 2026

Christine

The airport a

2/10

Poor

26 Mar 2026

Sara

Yuck!!! I think the nice one is closed in airport. This place was sooooo creepy- hard to get to, time wqrp

4/10

Poor

18 Mar 2026

Tobias

The termina where hotel is based looks like abandonded and that is really scary.
Hotel is a bit creepy as well, but I blame more the terminal.
Breakfast was great.

Self

2/10

Poor

16 Mar 2026

Jean -pierre

The hotel is difficult to find in the airport.
We have been rejected by a staff completely helpless.
They required us document fo dad with minor daughter, we gave them by WhatsApp but continued to request more. I did decide to leave this hotel and we went to our next hotel that welcome us without any questions . hotel to avoid absolutely, the worst welcome to Brazil!
Totally unacceptable, unprofessional.
I was totally upset by their helpless attitude .
Lost a paid room

Family_with_children

2/10

Poor

13 Mar 2026

Larissa

O “hotel” mais nojento que já fiquei. Completamente sujo. Toalhas sujas, roupa de cama suja tão suja que deu coceira na pele. Não voltaria NEM DE GRAÇA

Friends

10/10

Exceptional

08 Mar 2026

no indication at old (closed?) terminal 1 entrance on level 1 of hotel!! luckily two guests were using shuttle bus who told me to take lift to level 3 - where the hotel reception was immediately obvious. quick efficient, friendly check in (excellent English) nice room, good AC but no window- all fine

Self

10/10

Exceptional

05 Mar 2026

Amanda

Great place to stay on airport.
Basic but clean

4/10

Poor

23 Feb 2026

Carlene

Room air did not work, moved us to another which was much smaller, but cooler - room was about a 2 star, napped on top os sheets - lobby and dining room were warm

Partner

6/10

Pleasant

22 Feb 2026

Brett

No windows in room.

8/10

Excellent

21 Feb 2026

Roger

Room was clean, having the restaurant/bar is a plus. Entry to the terminal requires advance planning. But if you end up at the wrong entrance, call the hotel and they will send someone to pick you up.

Friends

8/10

Excellent

21 Feb 2026

Amy

A no frills hotel room. Perfect for a one night stay between flights. Located within Terminal 1. About a 7-10 minute walk to Terminal 2. No windows, so if you need daylight, this isn’t for you. Breakfast was great! I was able to snag a double room for $126 CDN, which I think is great value. Staff was fine at check-in and check-out.

Partner

4/10

Poor

18 Feb 2026

Sara

This place is awful. It is in abandoned Terminal 1- gross! Apparently the new one is temporarily closed but I would’ve stayed in my city hotel for an extra day over this

Self

6/10

Pleasant

30 Jan 2026

Andrew

Ok for a quick stopover. Clean, good A/C, wife thought the bed was great, me…it was OK. Staff was not welcoming or cordial. They acted like they were doing us a favor…pretty gruff.
Be advised, this hotel is built into the nearly abandoned Terminal 1. Even the taxi drivers did not know where it was.
Again…for one night when our flight was cancelled, it worked.

Leisure Family

8/10

Excellent

27 Jan 2026

Inderjit

The stay was overall good and close proximity to airport.

Leisure Partner

6/10

Pleasant

24 Jan 2026

Joan

The staff was very nice and accommodating. I was able to use the room from 10am - 8pm which was fine for me with my midnight departure. Otherwise, I wouldn't recommend the hotel for a longer stay. The room was very basic, but clean. And be aware that the hotel location is in Terminal 1 at Rio (GIG). T1 is closed, all flights go in and out of Terminal 2. There is a free shuttle between, but you have to call the hotel and ask for it.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Carolina

The receptionist was friendly, and both shuttle drivers were really nice. We arrived in Rio at midnight, so staying there was great, easy to get the free shuttle to the hotel, and the breakfast was really good.

Leisure Partner

6/10

Pleasant

21 Jan 2026

Jorge

We stayed for one night prior to departing on our international flight and were very disappointed with the hotel. Staff wasn’t very friendly and the room condition and appearance was below average. Bathroom was dated and actually dirty. In addition, AC control was practically ineffective as the temperature oscillator between hot and cold. I will not stay at this hotel ever again!!!

Partner

8/10

Excellent

19 Jan 2026

Jeffrey

Hôtel location is excellent- close to the beach and close to all the stores and restaurants. Staff is helpful in finding tours, etc. The rooms are a bit run down but clean. No microwave, coffee machine or tea pot in the room or in easy access at the hotel. For us the biggest issue was no access to filtered water - had to either buy or ask the staff to fill our water bottles in the basement staff kitchen.

Leisure Partner

2/10

Poor

16 Jan 2026

Alexander

La habitaciones no tienen ventana, son pequeñitas, la cama se mueve para todos lados cuando te mueves, porque son camas baratas, no camas realmente hechas para un hotel de ese precio, las sabanas iguales de baratas, el cobertor para el frio (que van a necesitar) da picazón porque creo que eso nunca lo lavan, ademas hace tanto frio y no puedes regular el aire acondicionado (solo congelación o apagado calor) todo se siente extremadamente básico en este hotel, el piso da sensación de sucio, la mesita de noche estaba sucia la tuve que limpiar, el desayuno es triste mejor tomen la opcion sin desayuno, y compren algo bueno dentro del aeropuerto. En conclusion solo sirve para la ubicación, pero luego dormir es difícil en una cama tan mala y con aire tan frio o en calor.

Self

2/10

Poor

09 Jan 2026

Chris

The check in is the worse staff service I have seen. I have traveled countless times and never experienced such rudeness, lack of courtesy and accommodation. We checked out within 10 mins of checking in, would also request a refund since we did not use the hotel room

Leisure Family

4/10

Poor

06 Jan 2026

Sarah

The place was average. For the cost, I don’t think this is good value and policy requires them to considerably upcharge on second guests and early check Ins. But the staff was incredibly friendly and helpful.
I suggest going to the other hotels near the airport

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

OLLIE

Cold AC and comfy bed, great for an airport hotel.

Partner

4/10

Poor

29 Dec 2025

David

Breakfast was poor and the transfer from terminal was delayed

2/10

Poor

21 Dec 2025

Sandra Fontes Pires

Upon my arrival after 3pm the reception attendant asked me if I was alone, who made the reservation. I informed him that my husband flight was delayed and he will arrive late. I provided his passport, phone. photo however when he came to the hotel the new attendant did allow him in, called me to the room and asked me to come to the reception for him. When confronted he lied to my husband and said I did not authorize him at chek in. This is not a good hotel and I demand that this hotel be delisted from you site and hotels.com

Business_and_leisure Family

8/10

Excellent

20 Dec 2025

Varun

The beds were extremely comfortable - all that really matters when you have a flight to catch and sleep to catch up on!

Leisure Family

6/10

Pleasant

08 Dec 2025

Matt

Hotel is in a disused terminal and is extremely tired but served a purpose. If your from the UK think Easy Hotel or a poor travel lodge. However service was good and eas impecably clean

Leisure Partner

4/10

Poor

06 Dec 2025

Hameed

Need update

Leisure Family

4/10

Poor

03 Dec 2025

Rogeria

I didn't like the hotel; the receptionist was rude, the room was small, the bed linens were old, and the shower was clogged. The next day I was moved to another room, but the problem was the same: clogged shower, old bed linens.

6/10

Pleasant

01 Dec 2025

Ingrid

The hotel is located in a part of the airport area that felt a little sketchy when we first arrived. Even our taxi driver seemed unsure and nervous, which didn’t help! He actually walked us all the way to the front door, and once we saw people at the entrance, we both relaxed. It was honestly a funny scene after the fact.

That area of the airport is completely dead, but for what we needed, the hotel worked perfectly. Our flight was departing late at night, and we had to check out of our main hotel in Copacabana early, so we only needed a place to rest for about four hours. For that purpose, it was ideal.

The hotel itself is very simple, room clean and modest and the shower had good water pressure — I personally wouldn’t stay more than one night — but it served its purpose. My husband took a nap, my daughter relaxed, we all showered, and then headed to the airport. The staff was great, and the lady who helped us spoke both Spanish and English, which made everything much easier. I was also happy that they offered transportation to Terminal 2.

Overall, it’s not a hotel for a long stay, but it’s convenient for a quick rest before a late flight.

Leisure Family

8/10

Excellent

30 Nov 2025

Vuk

Clean room. Abnormally cold with impossible to set AC temperature. Weird plumbing system in the washroom. Felt like a crypt. No signs for the hotel located at the deserted part of the Terminal 1. Hotel does not explain where it is located: experienced Uber driver had to make 3 circles and could not find the proper level. NB. Hotel door is Porta B at level 1. Had I not been there before, we would have circled around for at least another 20 min.

Partner

10/10

Exceptional

30 Nov 2025

Erin

Convenient. Great breakfast!

Business Self

8/10

Excellent

10 Nov 2025

edward

I selected this hotel because it was within the airport and I wouldn’t need to venture out into Rio at night. Mission accomplished! The hotel is clean and safe. The front desk staff was friendly and helpful. There is a restaurant/bar that is adjacent to the hotel in the airport. The reason for only four stars it that It is a bit difficult to find because it is in the older terminal one and most of the flights are in terminal two but it is possible to walk between the terminals. All of the taxis and Ubers are at T2, so expect some walking. I was able to leave my bags there for the day while I toured the city

Self

10/10

Exceptional

03 Nov 2025

Vanderlei

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8/10

Excellent

29 Oct 2025

Paulo

Staff could do better. Checkout is not complete until housekeeping checks the room, that was a weird experience. Not a good impression.

Leisure Self

8/10

Excellent

21 Oct 2025

Jennifer

Great place to stay after a long day flying.
Breakfast was great.

Leisure Friends

6/10

Pleasant

17 Oct 2025

Christopher

It does what it says - super close to the airport (it is in the now mothballed terminal 1), so convenient place to rest your head for an early flight.
Rooms are basic and have no windows, but clean.
Shuttle is efficient or you can walk for 10 minutes

2/10

Poor

16 Oct 2025

Mario Israel

Hotel

Partner

8/10

Excellent

11 Oct 2025

Mariana

There was decent food available although we arrived near midnight.

Leisure Partner

4/10

Poor

04 Oct 2025

Maria Beatriz

Old fashioned, mattresses are terrible, everything is very old and need to be renovated.
After a 7 hr delay from a bus trip due to an accident and a closed road, check in was terrible and took so long.
They do not speak Spanish or English which is also terrible

Friends_and_family Family

8/10

Excellent

28 Sep 2025

maria venice

Convenient location

Leisure Partner

8/10

Excellent

22 Sep 2025

Priscila

Everything was great

Partner

2/10

Poor

11 Sep 2025

Danillo

I would not recommend this hotel. The rooms have no windows, which makes them feel very closed in and uncomfortable. On top of that, there was mold throughout the property, which raised serious concerns about cleanliness and health. To mask the problem, the entire place smelled strongly of bleach, but that only made it worse. Overall, a very unpleasant and unhealthy environment.

Business Self

10/10

Exceptional

10 Sep 2025

Jonathan

Staff at check in (9/9/25) were amazing, the girl at the desk was lovely and spoke amazing English. Also, we had a great waiter in the restaurant, younger guy who also spoke amazing English, same evening we checked in - he was wonderful and helpful. The hotel is not fancy, very basic, but it was very clean and very quiet which we greatly appreciated.

6/10

Pleasant

18 Aug 2025

Ousmane

The property is convenient given its inside the airport.
However, the property needs to be updated: the painting is old, the room despite being spacious does not have a windows. And the room was not up to the standard of cleanness expected for a 4 star hotel. also when we ordered room service the food was nice but when called to ask where to put the plates we were given the answer to leave near our door. And in the morning it was not cleared away

Family

2/10

Poor

12 Aug 2025

Gareth

The reception staff were particularly unhelpful and unfriendly at both check in and out, a smile can go a long way! Woken up in the middle of the night by someone else opening the door to our room, who'd obviously been given a key by reception. Followed by a call from reception asking who we were and no apology whatsoever! Hotel in disused terminal, directions to which were poor. The room was dated and in need of a good clean especially bathroom. The only saving grace was the staff in the bar who were friendly and helpful. Dinner was however not great. Bearing in mind it's an airport hotel the lack of an early breakfast was unacceptable.

2/10

Poor

10 Aug 2025

Samuel

Breakfast wasn’t good at all

4/10

Poor

29 Jul 2025

Luciano

It is located in an abandoned building. Rooms have no windows.
Very sad place

8/10

Excellent

24 Jul 2025

Luciane

Good to quickly stay

8/10

Excellent

20 Jul 2025

Alessandro

Good option for who has early flight to avoid traffic and unsafe route from Rio downtown to airport, offers shuttle to and from T2.

Business Self

8/10

Excellent

20 Jul 2025

Ashok

Overall good

2/10

Poor

16 Jul 2025

Ivonne

Dirty noisy no window hazard

10/10

Exceptional

15 Jul 2025

manuela

Nice location perfect

8/10

Excellent

11 Jul 2025

Ricardo

Friendly staff, modest accommodations.

10/10

Exceptional

07 Jul 2025

Andrea

Para quem vai pegar vôos muito cedo, é uma ótima opção! Pessoal gentil e atencioso.

Leisure Self

2/10

Poor

04 Jul 2025

VINCENT

Very old. No window. Cold, no enough blankets

Leisure Family

2/10

Poor

01 Jul 2025

Sean

This “hotel” - once we found it - is located in top of abandoned Terminal One. No one - not even information booth - in Terminal Two knew where it was. We found it after a nice security guard pointed us to a long dark walkway between the terminals. Luckily two of the three of us are large men but female guests should not try to locate it alone. Oh, and then the power went out … Twice!

Leisure Family

2/10

Poor

22 Jun 2025

Cynthia

Las fotos nada que ver con la realidad. Cuarto oscuro y viejo con olor a que estuvo cerrado por mucho tiempo. El mando del aire es en la pared y es imposible entenderlo. Piso sucio. El papel de baño son servilletas. Las lamparas de pared no servian.

Leisure Friends

6/10

Pleasant

25 May 2025

Sergio

Bare minimum

If you have no other means, you can use this hotel. It is enough for crashing between flights, but no more than that. It lacks power outlets near the bed, which forced me to move it closer to one, in order to use my CPAP.
I was clean and the air conditioning worked well.
The bed was enough for sleeping.

Business

6/10

Pleasant

24 May 2025

Julio

There is no windows in room due to airport which is very quiet I didn’t hear any planes !

Leisure

2/10

Poor

07 May 2025

Robert

WORST HOTEL EXPERIENCE EVER !!!

It was AWFUL !!!
First, it was impossible to find. It’s located in the old Terminal One building of GIG, Rio’s international airport.
There are no signs on the building telling you there is a hotel inside.
Once you’re in the building, the old airport terminal, there are no signs directing to the hotel.
There were three men and a woman checking people in. The men were rude and the single woman did all the work. The male reception staff ignore customers, even to the point of walking away when customers came up to the counter.
We were charged an extra $50 for a second person and $30 for parking.
You have to pay the parking at a kiosk in the basement, AGAIN with no directions how to get there.
WORST HOTEL EXPERIENCE EVER !!!

Business

10/10

Exceptional

28 Apr 2025

Minako

Wrong description, the terminal where the hotel is not operating terminal. This terminal was not connected to actual terminal, and also homeless are there, elevator smell like pee. And room where we stay was very noisy, people walking hallway, you can hear very loudly, because it’s not carpet, and very cheap, thin insulation.
So disappointing, never recommended anyone.

2/10

Poor

27 Apr 2025

Francisco

This property is below standards

8/10

Excellent

26 Apr 2025

Elenilda

Good option for airport stay. You can actually walk from terminal 2 to terminal 1 and hotel is located 3rd floor. Staff was very nice there is also free shuttle from terminal 2 to terminal 1

4/10

Poor

26 Apr 2025

Fernando

NO ES OPCION

Es un hotel viejo, en la terminal 1 totalmente abandonada. Habitaciones sin ventanas. No deberia estar funcionando.

Self

10/10

Exceptional

22 Apr 2025

Angelica

I like the convenience. No windows

6/10

Pleasant

09 Apr 2025

SILVIO

10/10

Exceptional

06 Apr 2025

James

Great people-our flight was cancelled on the tarmac and they took us back in for an additional day after checking out from our initial stay-best option around the airport

6/10

Pleasant

04 Apr 2025

Verified traveler

Okay

Good for a couple hours if arriving very late into the night.

Friends_and_family Family

10/10

Exceptional

01 Apr 2025

Ellwood

The management allowed an early check in. :-) The desk staff was very helpful in answering our questions.

Leisure Family

4/10

Poor

01 Apr 2025

Shaady Adly Ayaad

rude staff

Business Self

8/10

Excellent

25 Mar 2025

ALONSO

Good option if you have to spend the night at the airport

4/10

Poor

23 Mar 2025

Patrick

bathroom in terrible condition (needs a serious refurbishment / upgrades), dirty water. Sub-standard amenities. very underwhelming place that claims to be a 5* airport hotel. 2 stars at best.

Business_and_leisure Family

6/10

Pleasant

22 Mar 2025

John

Room were stark- did not have windows.

10/10

Exceptional

19 Mar 2025

RAKSHEN

Nice

6/10

Pleasant

17 Mar 2025

Gary

Was good for what we wanted.

10/10

Exceptional

15 Mar 2025

Ruby

Nicest people from airport to hotel and restaurant. Would highly recommend.

Leisure Family

8/10

Excellent

15 Mar 2025

Barry

A bit dated but comfortable and a good breakfast.

Leisure Partner

6/10

Pleasant

13 Mar 2025

Suzanne

The rooms are small with no windows. Very basic furniture that needs upgrading. Walls are thin and noise can be heard from hallways and other rooms.

Leisure Self

6/10

Pleasant

06 Mar 2025

DIANA

The hotel is very convenient if you need to spend the night at the airport. There is barely anything nearby, but the airport. There is a free shuttle. The breakfast was ok, nothing out of the ordinary. The beds are decent, but only sheets to cover you up. The cleanliness of the bathroom needs much improvement. The tv didn’t work, it keeps disconnecting from the internet, and given that all that was available was streaming platforms, the result was no tv whatsoever.

Leisure Family

6/10

Pleasant

01 Mar 2025

Peter

The hotel is a standard airport hotel, staff were efficient and professional. My main problem was the hotel shuttle service - which is supposed to run every 5-10 minutes.

I came off a midnight flight, and went the the 24 hour shuttle spot, and waited 40 minutes, then finally went to the travel information counter, which called the hotel and finally 10 min later the shuttle turned up.

8/10

Excellent

01 Mar 2025

Kevin

Good value. Clean. Convenient to airport. Regular shuttle service to Terminal 2. Food okay.

Leisure Partner

8/10

Excellent

27 Feb 2025

DOUGLAS

No windows

10/10

Exceptional

25 Feb 2025

Lauren

It was super convenient.

Leisure Self

10/10

Exceptional

25 Feb 2025

sammy

i like

10/10

Exceptional

22 Feb 2025

Valentina

Excellent

Leisure Self

10/10

Exceptional

22 Feb 2025

Valentina

Excellent

10/10

Exceptional

18 Feb 2025

Steven

Its exactly what you want ifbyou have an early flight and dont want to have to worry about getting to the airport.

6/10

Pleasant

16 Feb 2025

Martyn

OK for a stopover

Friendly staff overall no complaints it’s good for a layover staff are great the transfer bus is a godsend you wouldn’t want to walk it with luggage in tow.
I summery it’s a stop over hotel that serves it’s purpose

Business

8/10

Excellent

14 Feb 2025

cesar a

Hicimos noche de tránsito para tomar un vuelo temprano. El desayuno correcto, las habitaciones estaban bien. Para tomar un vuelo temprano cumple perfectamente. Pero no quedaría por otro motivo que no fuese ese ahí

Friends_and_family Family

8/10

Excellent

13 Feb 2025

Kevin

Clean and efficient.

Clean. Good value. Free shuttle service. Very helpful staff. Useful gymn and steam room.
No window in room, presumably to shut out noise, but felt a bit oppressive.
Will stay agains.

Partner

4/10

Poor

03 Feb 2025

Ashleigh

The sheets were dirty, the showerhead was tiny, and there were no windows in our room. Also, the in room snacks were over priced, especially since there were no other options nearby.

Leisure Partner

4/10

Poor

26 Jan 2025

Verified traveler

No windows, in a creepy abandoned terminal. Breakfast was decent. Dimly lit tiny gym. Only good for a short stay

Self

4/10

Poor

24 Jan 2025

Alessandro

Hotel Telephone for calling shuttle not working, the other shuttle drivers helped to contact hotel shuttle driver directly.
During check in i complained with receptionist and he said initially there was no problem with telephone but when i tried to call hotel in front of him the call did not go through but he was still saying there was no problem with the line. Then i mentioned the other drivers told me the hotel line really had a problem he finally confirmed, for me trying to fool the client is not a good thing.
When i suggested to him an easy solution just to put a sign by the shuttle pick up area with an alternative phone he said the manager was aware of the situation and did not do anything to support the clients when trying to contact hotel.
I told him it would not take much from him just to print a sign he said he could not do it.
That was really disappointing.

Business

8/10

Excellent

23 Jan 2025

Patricia

Convenient location within the GIG airport. Located about 45 minutes by car from main attractions. Basic amenities (toiletries, snacks, dining on site and small fitness center) but perfect for my brief stay. Just note the outlets are 220v so bring a converter.

Leisure

6/10

Pleasant

21 Jan 2025

Gaelle

It was convinient