Novotel Zhengzhou Convention Centre

China , Zhengzhou - He'nan
ZHENGZHOU, Block 17A Graham Building CBD Outer Ring RD
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50 reviews shown

10/10

Exceptional

01 Nov 2023

Lei

The hotel located in CBD of Zhengzhou, steps from the subway, very convenient. It is very new, big room and great facilities.

Business Self

8/10

Excellent

16 Nov 2019

It’s a good place to stay. Subway system and public bus station are within walking distance. The hotel is situated in a nice quiet industrial area. One thing to be mentioned is the concierge department, the staff is very friendly and helpful.

Leisure Family

10/10

Exceptional

29 Apr 2019

Michael

New everything-close to high speed rail station

First time to zhengzhou. This hotel is in a new area not far from the high speed rail station which makes it convenient. Great room, service, and rate makes this my go to hotel for this area in the future.

6/10

Pleasant

13 Dec 2018

Verified traveler

What is supposed to be an international hotel, operated by a good French hotel group, failed miserably
Nobody on reception had a basic knowledge of as second language such as English, French, German or Spanish
The room was ice cold, after they installed a heater, the room was unbearably hot.
The hotel is situated in an obscure place, neither taxi, or taxi dispenser at the airport had no idea where the hotel was (we had to drive to another hotel to get instruction to go to the hotel, it is not a surprise that around the hotel are no restaurants, shops or even a bar
In conclusion, book yourself a hotel in the center of town and forgot this establishment

Business Self

6/10

Pleasant

28 Sep 2018

Choo

Need improvement

Stay in this hotel for 3 nights due to attending exhibition. The window is quite dirty as there are can construction going on. The nearby mall had closed down. You can get any decent restaurant nearby. The room service food was not great. Not really enjoy it.

8/10

Excellent

08 Jul 2017

Verified traveler

Hotel location is great for evening strolls

It is hard to find when you get there. We hired a taxi from the subway station. After one day and we knew our direction, it is a good evening stroll from the subway station. The area has a lot of restaurants and bars that only come alive in the evening. In the daytime no one is around and the area looks deserted.

6/10

Pleasant

01 Mar 2017

Troy

Really interesting part of Zhengzhou

Hotel in a nice spot, close to different food options including western fast food. Really nice walk around the parks of convention centre, quite a beautiful area.
Hotel is comfortable, a little traffic noise but not too much. They also have an excellent buffet option at the hotel.

10/10

Exceptional

30 Jan 2017

Verified traveler

good service and exec floor

10/10

Exceptional

07 May 2016

Nathan

Successful Anniversary

loved it

10/10

Exceptional

28 Jan 2016

stephen

Good solid hotel

good hotel and highly recommend it

8/10

Excellent

13 Sep 2015

JAVIER

Novotel

It was a nice hotel.

8/10

Excellent

07 Sep 2015

Verified traveler

good

good

10/10

Exceptional

25 Aug 2015

Yannan

New, clean rooms at great location

Very nice rooms, new and spacious. Great location, close to CBD, exhibition center and local amenities. Will stay here again.

4/10

Poor

21 Jun 2015

Jake

3 star hotel

While the room was comfortable, I found the inconsistency of the overall hotel to be unacceptable. In my first room, which they had me move out of for no apparent reason, the power plugs did not work. They repaired them. The coffee service was not refreshed and no amount of contacting front desk resolved the issue. My second room was smaller and there also the plugs did not work. I asked to have them repaired but that never happened. The food in the restaurant was highly overpriced, inconsistent in content and bland. The service in the restaurant was good. I've stayed in many hotels in Asia and this was below my expectations.

6/10

Pleasant

17 Jun 2015

Ibrahim

Poor English speakers, lack of communication

No one can speak even fair english, and so you quit many of your plans.

8/10

Excellent

09 Jan 2015

Peter

Generally Good but...

Hotel was generally very good. It is new and clean with comfortable room. Staff was courteous. Not close to a metro stop--it is a 15 minute walk to the nearest station (for us it was during a very cold January). You need to take a taxi or bus to get to the city center. The neighborhood is residential without many restaurants or shops for visitors.

Partner

8/10

Excellent

19 Dec 2014

Mike

Good business hotel, location

I was as on a business trip to Zhengzhou. The hotel location in CBD was good for me and also close to the E train station - just 2.5 hours to Beijing.

8/10

Excellent

01 Nov 2014

Peter

Facilities: Nice ;

8/10

Excellent

30 May 2014

Kenneth

Excellent hotel

The hotel is clean and the staffs is very helpful especially I'm on an unexpected stay over at zhengzhou.

10/10

Exceptional

11 May 2014

Verified traveler

Just an over night stay before flying to Shanghai, But was our best hotel in China - The pool was particularly pleasant.

8/10

Excellent

22 Apr 2014

Wichien

Worth for price with good services

It was bad that the hotel was quite far from city area. It is quite hard to find a taxi from railway station to hotel because only few taxi know the way. In addition, it took at least 30 mins to struggle with horrible traffic in downtown area to the hotel. The best way is to take subway to exhibition center stop and then take another taxi to hotel. The worth thing about this hotel is its bath room especially drainage system which wasn't good and quite smelly. The quality of bed was good and room condition quite new. The best things about this hotel is its Chinese restaurant (Chaozhou style) while the overall assistance services was quite good.

Family

10/10

Exceptional

15 Apr 2014

Twitty

Great hotel and staff

Everything was great. The food restaurant was outstanding. The staff was beyond belief and most spoke English or try very hard to accommodate your needs. I guarantee you I will return to this hotel in the future. It is located in a very beautiful and tranquil park center.

4/10

Poor

22 Dec 2013

George

Needs upkeep

Had to change rooms 3 times to find a room where the windows were not tapped shut. Staff has very little English capabilities.

8/10

Excellent

17 Nov 2013

VINH

For the amount of money that I had paid for this room. The room either too hot or too cold. you the customer have no control over the comfortable of your room.

10/10

Exceptional

03 Nov 2013

William

excellent!

Excellent customer service and friendly staff
The hotel has nice amenities and service and as a highlight staff were are to speak English
Will definitely stay here again.

10/10

Exceptional

30 Oct 2013

Verified traveler

Great new facility

My experience was great , every area to be rated was excellent. Even the staff did their best to keep me happy

10/10

Exceptional

28 Oct 2013

Mal.

recogmended hotel

Room and amenities very good. Service very good.. Seafood Buffet Ex.and the live music supplied by electric key board and vocalist with guitar was a complement to the excellent experience ..

8/10

Excellent

20 Oct 2013

Marco Polo

Clean and modern but so-so food

Highlights: One of the more modern hotels in Zhengzhou, which is desperately needed. The staff were very helpful. Lowlights: The food is OK but uninspiring and the pool is smaller than the Crowne Plaza's, but sufficient.

6/10

Pleasant

02 May 2013

Wendy

New and nice touches, but could be improved

The great elements - service was overall good, free WiFi everywhere on hotel grounds and in rooms, and the small kids' room with some books and toys (though some of the stuf looked dubiously old) were good! The not-so-good - we knew we were staying in the new CBD, but had no idea it was a 15-minute \"stroll\" (hotel staff said 5-6 minutes, maybe if running) to the nearest supermarket/shopping area. I should have checked, but was surprised that the rooms did not all come equipped with a bath tub, which was a pity. The digital clock in the room wasn't adjusted to the right time (I couldn't be bothered to figure it out), the service buttons on the phones weren't working (in the end, we were told to just press '0' for everything...), the indoor pool water was a tad too cold even for the beginning of summer (and I always got stopped for bringing the pool towel up as I had to clad my daughter in it, we always had to come down to return it...duh), and when I wanted some decent coffee one day, I was sent from the cafe to the bar, and still ended up with none as \"the only person who can make coffee has gone for a lunch break\". The worst - I got woken up on both mornings of my stay by noisy (read: shouting adults and children runnng in corridor) as apparently, they thought it's fine to leave their room doors open as they shouted across to one another - at 6am in the morning. Hotel could have just grouped them all together rather than space them out over the whole floor.

Family

10/10

Exceptional

27 Dec 2019

NOBUYOSHIYAMASAKI

良いホテルです。

キレイで立地条件も良くもう一度行きたいホテです

Business

8/10

Excellent

09 Sep 2019

Verified traveler

ホテルのせいではないが、9/4午前中、国民的行事前の検閲の為に外出を強いられた。

Business Self

8/10

Excellent

18 Apr 2019

JONGHA

Air conditioner does not work.

Old hotel. Worst is air conditioner does not work, although hotel staffs checked several times.
I don't want to stay at this hotel again.

10/10

Exceptional

19 Aug 2018

じゅんじゅんス

すぐ、対応してくれる。国際会議場に徒歩圏。裏に名物のリヤウ麺の専門店。朝食は、ブッフェ。フィットネスは、プールもあり。

8/10

Excellent

27 May 2018

Kai Yun

周圍施工太吵！

10/10

Exceptional

19 Apr 2018

juve

This hotel was great and very comfortable!
I’d like to spend again.

8/10

Excellent

20 Mar 2018

Shimin

交通方便，服务好

8/10

Excellent

17 Oct 2017

Ginga

値段以上の部屋

訪問したタイミングが悪かったのか、周辺が工事中でエントランスが分かりにくかった。部屋は綺麗。朝食（ビュッフェ）も種類が豊富で満足

8/10

Excellent

05 Apr 2017

Verified traveler

乾淨與有豐富早餐的酒店

飯店早餐選擇多樣豐富。房間舒適，只可惜浴室淋浴間的封條差，每次使用完淋浴間的水嚴重滲出導致浴室地板濕滑。

Partner

8/10

Excellent

11 Dec 2016

hunam

편안한 숙면가능 호텔

청결해서 좋았음

8/10

Excellent

15 Nov 2016

Verified traveler

受付の対応は丁寧。ﾀｸｼｰの呼び出しなども対応が早い。

ﾌﾟﾚﾐｱﾑﾌﾛｱｰ、ｷﾝｸﾞﾍﾞｯﾄﾞ、喫煙室。Wifiがロビーでつながるが、部屋ではダメだった。問い合わせるが、原因ははっきりせず。こちらのスマホの問題かもしれない。その他は、部屋はきれい。シャワー室はドアの隙間が大きくて水が外に行くので注意。

10/10

Exceptional

22 Oct 2016

Patrick

舒適的酒店，很美的公園

酒店地點不錯，但距離地鐵出口很遠，乘坐公車可直達酒店，酒店旁有個大公園，沿河邊散步很舒暢，也是電影場景，酒店房間設計舒適，床軟硬適中，早餐好吃

6/10

Pleasant

04 Aug 2016

Verified traveler

호텔은 좋으나 주변환경이 아쉬움

정저우 컨벤션센터랑 가까워서 예약했는데, 생각보다 멀고, 인근 관광하기 쉽지 않아서 아쉬웠어요.

10/10

Exceptional

02 May 2016

YOONHEE

가격대비 좋습니다.

침대시트도 깨끗하고 매일 청소도 해주시고 욕실도 넓은편이라서 좋았습니다. 침대가 편안하니 좋더라구요~ 전시장 이용하는데 직선거리로 완전가까웠어요~ 도보 10분거리에 쇼핑몰도 있어 식사나 마트이용 좋았습니다.

8/10

Excellent

20 Dec 2015

Verified traveler

綺麗なホテル。
移動は少し不便。

8/10

Excellent

07 Sep 2015

Verified traveler

いい感じでした。アクセスは若干悪くて、駅まで遠いです。まあ、タクシーが安いから、減点にはならないです。。。

8/10

Excellent

31 Jan 2015

YEN TING

優質推薦

房間明亮乾淨，舒適整齊，早餐豐盛，價格優惠，推薦首選。

8/10

Excellent

17 Sep 2014

Ulrich Briese

Gutes Messehotel

Große Zímmer mit kostenlosem Internet. Frühstück inkl. und reichhaltig. Messenzentrum zu Fuß zu erreichen. Nahe zum Bahnhof Zhengzhou Ost. Flughafen etwa 40 Minuten entfernt. Zentrum etwa in 30 Minuten erreichbar.

6/10

Pleasant

31 May 2014

Christian

La déception dès l'arrivée à l'aéroport.

Malgré plusieurs courriels demandant à l’hôtel s'il existait une navette, aucune réponse. Nous (nous étions deux) prenons donc un taxi.
A l'arrivée, nous découvrons que personne ne parle français, ALORS QUE C’ÉTAIT pour cela que nous avions choisi un hôtel \"Français\".
Personnel \"soupçonneux\" à la réception, obligation de faire un dépôt financier - via carte bancaire - pour pouvoir avoir nos clefs : \"en couverture des éventuelles consommations dans l’hôtel\".
Change \"lourd\", mais ce doit être la règlementation chinoise : on note le numéro des deux billets de 20 euro, on rempli deux imprimés distinct avant de nous donner des RMB.
Du coté positif :
Restaurant ouvert 24h/24h, \"self service\", les plats proposés s'adaptant à l'heure : plus de viennoiseries à l'heure du petit déjeuner, plus de soupes aux repas.
Prix en général élevés, mais en rapport avec la classe de l'hôtel.
En conclusion : Bon rapport qualité-prix, mais si vous ne parlez pas anglais, passez votre chemin. A noter que le personnel hors \"réception\" ne parle que le chinois, mais avec connaissance de quelques mots d'anglais, comme café, eau, couverture, savon...
Mais peut-être en est-il de même dans les hôtels des autres chaines présents dans la ville.
Et nous qui pensions être dans un hôtel parlant français...
Christian Bader

10/10

Exceptional

28 Apr 2014

Peter

Sehr gutes Hotel in einem neuen Stadtteil

Sehr gutes Hotel, schönes Schwimmbad, gutes Frühstück, gutes Zimmer und in einem neuen Stadteil gelegen, der so grün angelegt ist, dass man dort draußen joggen kann!

Family

8/10

Excellent

31 Mar 2014

kaka huang

連住4晚，床舒適，但晚上等半小時也叫不到taxi

整體品質算佳，大床很舒適，給滿分。盥洗用具擺設配色不錯，晚上TV頻道(澳門lotus)剛好有影片好看。早餐一般表現中上(單價約80元偏貴)。朝北客房才有景觀，6樓低樓層朝東南則是面對大樓通風平台(景觀差)。外環境乾淨OK，晚上無人跡屬辦公區域，社區購物飲食功能稀少，要走到一般住宅區找一般飲食商店是作夢，不然就要跑半個馬拉松，10點多等taxi等到地老天荒40分鐘，飯店也無簽約taxi或無線電叫車，總之出門都是靠朋友開車來進出此辦公新區。