Hilton Garden Inn Bend

10/10

Exceptional

13 Jun 2026

Nathan

Great location!

10/10

Exceptional

12 Jun 2026

Julia

Very convenient to walk to Hayden Homes Amphitheatre and several shops in the Old Mill District.
Parking overnight is $25.
Breakfast is not included.
Having a balcony room was very nice.

Partner

6/10

Pleasant

10 Jun 2026

travis

Too many carpenter ants in and around room. Corners and window areas not clean. Check in clerk was not Hospitable at all. Not enough water bottles in room. Paying for parking is not a good look for a hotel not in an actual downtown location. Parking should be free for hotel staying guests.

Family

10/10

Exceptional

08 Jun 2026

Emily

Staff was amazing and you cannot beat the location. It was perfect for attending the concert. Thank you!

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Richard

Over priced, small room, no maid service, dated, good location

Partner

6/10

Pleasant

06 Jun 2026

Steven

The hotel is located perfectly for use of surrounding attractions. The staff were wonderful. My only concern was the cleanliness of the room, there was a stain on the couch that was disturbing in appearance. Didn’t sit on the couch after seeing that.

Partner

10/10

Exceptional

02 Jun 2026

Garrett

Clean, close to great coffee (sisters) and beer (deschutes)!

Self

10/10

Exceptional

31 May 2026

Gina

The rooms were clean and smelled amazing.

Partner

6/10

Pleasant

31 May 2026

Christin

Disappointed that the hot tub wasn’t open the entire stay. $20 for parking is a bit steep for the area considering there was no other events going on. For those paying for a room they shouldn’t be charged for parking. Parking is not at a shortage….. and no Pepsi products for sale.
We also had to ask for bedding for the sleeper sofa and when we were given it weren’t given a pillow case when we specifically asked for it.

Partner

10/10

Exceptional

24 May 2026

Joseph

Great location with very nice views of the old mill district

Partner

6/10

Pleasant

16 May 2026

Naomi

Room smelled sta

10/10

Exceptional

30 Apr 2026

Jeannette

Loved it. Food was good rooms were clean and comfortable

Self

10/10

Exceptional

24 Apr 2026

Naomi

Treated excellently

10/10

Exceptional

19 Apr 2026

Aurore

Great place to be in walking distance from the center of old town Bend

Pet

10/10

Exceptional

19 Apr 2026

Verne

The room was spotless and the view out the window of the mountain peaks was stunning.

Partner

10/10

Exceptional

18 Apr 2026

Janice

Clean, with nice staff, only downside was parking was not free .

Partner

8/10

Excellent

16 Apr 2026

Derrick

Good stay

Self

10/10

Exceptional

14 Apr 2026

Karin

Great!

Self

10/10

Exceptional

13 Apr 2026

John F.

Very pleasant place to stay and we appreciate the accessible accommodations.

Family

10/10

Exceptional

13 Apr 2026

Linda

Our stay was very nice

Family

10/10

Exceptional

08 Apr 2026

Julie

Very clean

6/10

Pleasant

06 Apr 2026

Andrew

Good location, steps to Old Mill district/river walk area. Room service did not clean the room. After being away for most of the day, had to call the front desk to arrange cleaning. $20/ day for onsite parking. Pool was closed, or my daughter would have gone to swim. Didn’t bring swim wear. Upon arrival staff said Hampton Inn pool, across the river, could be used.

Friends_and_family Family

4/10

Poor

05 Apr 2026

Antony

I paid for a suite. When I checked in the furnishings in the suite were of such poor quality I had to take a regular room. I would like to be reimbursed for the extra I paid for a suite I never occupied. A very poor experience and just received an apology and lip service from the hotel. Not a good experience.

10/10

Exceptional

31 Mar 2026

Yvonne

Quiet spot to rest after traveling, comfortable, clean and enjoyable.

Partner

10/10

Exceptional

28 Mar 2026

Victoria

Room was very comfortable, location very convenient, parking is a bit expensive in my opinion but it was plentiful at least.

Self

10/10

Exceptional

28 Mar 2026

Racheal

Check in the person could have been a little more welcoming. This property is nice, I’ve stayed several times and will continue. Breakfast is a good buffet or there is a menu, I always do the buffet.

Family_with_children

10/10

Exceptional

22 Mar 2026

Sarah

The spa was out of order

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Jason

Great staff

10/10

Exceptional

10 Mar 2026

Ciara

Very clean & spacious room, staff was very kind, and the hotel was in an excellent location - walking distance to old mill and Cruz brewery.

Friends_and_family Family

6/10

Pleasant

10 Mar 2026

Ingo

Our stay was fine, but we did not like that the property charges $20 to park in their empty lot. Also, they do not offer free wifi, unless you join their club. Two reasons not to book with Hilton.

Partner

6/10

Pleasant

27 Feb 2026

Rosanne

Was unpleasantly surprised by the parking charge. This isn’t downtown Seattle.

10/10

Exceptional

27 Feb 2026

Hope

Clean and great location.

Self

6/10

Pleasant

17 Feb 2026

Joy

Front stars could be a bit friendlier, and we were disappointed in the hot tub. Booked a hotel with one purposely, for some relaxation due to sports injuries, and the hot tub was only warm (not hot), and the jets were pretty weak.

Food service was fine, and the room was great. I would consider staying again, but not 100% sure.

Family

6/10

Pleasant

15 Feb 2026

Jerald

No tabels next to beds. Extremely small bathroom. Blinds/curtains don’t cover entire window so at 6am you’re up with the sun. Pool/ hot tub very nice. For an expensive hotel much more is expected

Leisure Family

10/10

Exceptional

15 Feb 2026

Dustin

Great staff, clean room

Leisure Partner

10/10

Exceptional

27 Jan 2026

Jenny

The servers in the restaurant hands down made our stay so amazing !! Breakfast every morning and top notch service and the food especially the breakfast bowl the chef whipped up amazing !! Thank you for a beyond pleasant stay !!

Leisure Family_with_children

2/10

Poor

24 Jan 2026

Amy

I was not able to check in. The hotel had no record of my reservation. I had to pay again for a new reservation and it was more expensive.

6/10

Pleasant

19 Jan 2026

Jeremiah

Room and facilities were good, but I got hit with a surprise parking charge. No.mention of a few when I was checking in, but I got hit on checkout. Extra from the Expedia sale price.

10/10

Exceptional

14 Jan 2026

Rebecca

Excellent staff

8/10

Excellent

11 Jan 2026

JONATHAN

Staff was very friendly, and the room was nice. The only issue was our room wasn't ready on time and we didn't get our breakfast vouchers at check in.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Ashton

Room was perfect for what we needed. Staff was helpful when checking in!

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Sara

Nice staff

Friends_and_family Family

6/10

Pleasant

04 Jan 2026

Niki

We have stayed at this property a dozen times and I was disappointed the last 2 times. They now charge for parking which it use to be free stating that it is because of the concerts at the amphitheater (no concerts currently because it’s winter). The hot tub the last 2 visits has been luke warm. When we showed up this past Thursday the pool and hot tub were closed which for our kids is a big deal. It was very noisy the first 2 nights of this visit with people yelling in the hallway during the middle of the night. And lastly they are suppose to service the room every other day and they did not this visit until I called. I use to love this hotel and we frequent Bend often but I think it’s time to find a new place.

Leisure Family

8/10

Excellent

02 Jan 2026

Terry

Spacious room, well appointed and clean. Staff friendly

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Alex

Nice hotel

Self

10/10

Exceptional

27 Dec 2025

Marianne

I stay at the Hilton every time I go to Bend. Great staff awesome location to shopping and dining clean rooms clean hotel we love it there

10/10

Exceptional

16 Dec 2025

Michael

Yes

Friends_and_family Family

8/10

Excellent

10 Dec 2025

Angel

They charge $20 per day for parking and I had no idea.

Business Self

10/10

Exceptional

07 Dec 2025

Jennifer

Nice lap pool and spa - great dinner options

Business

10/10

Exceptional

29 Nov 2025

Natalie

Excellent room and service!

Friends_and_family Family

6/10

Pleasant

26 Nov 2025

James

The hotel itself is great and immaculate and the rooms are top quality. But this property makes you pay $20 to use their parking lot. Not a covered garage, mind you, but a parking lot that other hotels do NOT charge you for! This parking fee is a rip-off and an insult to their guests!

Self

10/10

Exceptional

24 Nov 2025

Jorene

Stayed in 2 bedroom king suite. Was great for our family who prefer to avoid vacation rental. Lovely staff, perfect location, indoor pool was fun for our kiddo. Would definitely stay again!

10/10

Exceptional

23 Nov 2025

Melanie

The room was clean and wonderful.

Partner

8/10

Excellent

23 Nov 2025

Janet

Room was great! Front desk staff had a legitimate cold with excessive coughing and sneezing. So uncomfortable.

Leisure Family

10/10

Exceptional

19 Nov 2025

Adam

Perfect besides the trash trucks from 3:30am to 6:00am non stop right outside our window. Just don’t stay on the far right side looking at the entrance on a Sunday night (we were room 202) if you want to actually sleep.

10/10

Exceptional

17 Nov 2025

Ryan

Loved our stay here. However, paying $20 for parking, was a bit shocking. I have never paid for parking at any hotel, ever, in a hotel parking lot I was staying at and paying for. So was not expecting that upon check out.

Leisure Family

8/10

Excellent

17 Nov 2025

Kimberly

Very comfortable hotel in great location. Only downside would be the hot tub was not hot and the jets were not working properly - it needed maintenance.

Partner

10/10

Exceptional

16 Nov 2025

Carol

Room was clean and quiet with a lovely view of the river and a small town.

10/10

Exceptional

14 Nov 2025

Crystal

All of it was great

Family

8/10

Excellent

13 Nov 2025

betsy

This was a very comfortable stay in a nice room. They tried to slip in a $20 charge for parking, but removed the charge when I pointed out that this was not disclosed in the reservation.

Friends_and_family Family

8/10

Excellent

10 Nov 2025

MICHELE

The room we reserved was nice & spacious with 2 separate bedrooms & a living room area. The room could have been a bit cleaner. There were cobwebs in the corners & the entire tile floor area was really sticky. Otherwise, the room was very nice.

Friends_and_family Family

8/10

Excellent

09 Nov 2025

Raul

Facilities and room were great. Close walk to Old Mill District. Only thing that bugged us was paying for parking.

Business_and_leisure Partner

8/10

Excellent

08 Nov 2025

Jennifer

Staff was sweet

Leisure Partner

10/10

Exceptional

27 Oct 2025

Christine

I was surprised as other guests were that they charge $20 for parking.

Leisure Self

10/10

Exceptional

24 Oct 2025

Steven

Friendly staff great location very clean great amenities just a really good place to stay

Business_and_leisure Family

6/10

Pleasant

23 Oct 2025

Maricar

Clean property and friendly staff. I dont like the parking fee of $20 per day however.

Leisure

10/10

Exceptional

22 Oct 2025

Joe

Your staff was epic. I loved the way the front desk was able to message me and stay in touch.

Leisure Partner

2/10

Poor

20 Oct 2025

John

No one was at the front desk. I had to find the desk person who was asleep with a hoodie over their head in a chair in the lounge. Once i woke him up he started helping people but he was not really coherent. It took at least 30 minutes to get checked in. Would not return to this hilton

6/10

Pleasant

18 Oct 2025

Lindsay

The hotel is beautiful and the surroundings are incredible. Leland at the front desk is why I’ve given a poor review though.

Leisure Family

2/10

Poor

13 Oct 2025

Stephanie

We got there and they had no reservation for us. We paid Expedia in advance for a two night stay and had to pay again. The manager said that Expedia scams people like this all the time now and that we need to go through our credit card company to get our money back.

Business_and_leisure Partner

8/10

Excellent

12 Oct 2025

John

was a good stop close to the mill district nice hotel good value

8/10

Excellent

05 Oct 2025

Dale

Overall a great place. The bed was an extreme issue. Not a very supportive mattress. Neither my wife or myself cared for it at all.

Leisure Partner

8/10

Excellent

05 Oct 2025

Mike

No room safe - really?

Partner

8/10

Excellent

03 Oct 2025

Martin

Property is in a nice area of Bend. However, it is getting a bit tired and the owners charge a very premium price. Additionally, the property imposes a $20/night parking surcharge that is not disclosed. The breakfast at $14/pp is quite high for the area.

Business_and_leisure Partner

4/10

Poor

02 Oct 2025

Marla

Check in staff seemed overworked and stressed out. He said my room number out loud which I hate.

Business Self

6/10

Pleasant

27 Sep 2025

David

Possibly ok for one night.

Great location and friendly staff. Outdated hotel stuck in the 90s. Entire place musty. No way to steam services like Netflix, etc on small tv. Breakfast not included like similar hotels in area. $20 parking per night. Bathroom clean but very worn. King bed room not spacious. Paid for river view but really was not visible from 2nd floor. Ice machine broken on the floor.
For the money, if location is not essential like for a concert across the river, select elsewhere where hotel is up to date and roomier. We have experienced better in the area.
Again friendly folks but misses the mark for the money.

Friends_and_family Family

8/10

Excellent

24 Sep 2025

CYNTHIA

The room was just fine, although they forgot to leave a bar of soap. Upon check-in, they could not make keys. So that was the only problem. After we came back from dinner, we were able to obtain keys.

Partner

6/10

Pleasant

23 Sep 2025

Robert

I would title this review \" why I would not stay at the Hilton, Bend Oregon\" again.
As far as this hotel is concerned, aside from the location, the overall experience was disappointing.
My partner and I stayed for 4 days, and requested a suite as we prefer extra room and privacy for our work and sleep habits. The suite in the Hilton is large enough and actually has a loft which was very attractive.
Other than adequate space, however, there were several things which seemed inadequately supervised. The following is a list in no particular order.
1. Immediately upon entering the room we noticed that the toilet was exceedingly difficult to flush. After removing the lid I discerned that the flusher control was very worn. We were able to use it during our stay, with each flush requiring wrist strain, but we do not like service personnel in our room during a stay, so we made the best of it. This should have been addressed by your staff, who surely flush the toilet between guests.
2. The 2 story room has a large upper window with electric controls of the shade. These were inoperative. Again, this was so obvious that I was actually amazed that the staff were surprised when I informed them of the problem. Again, I did not want workmen in the room with ladders, equipment etc. so we made do with eye shades. How was this not noticed and fixed?
3. The carpet was deeply filthy, although superficially vacuum cleaned.
4. a hallway sink outside the bathroom is clumsy and outdated

Leisure Partner

8/10

Excellent

21 Sep 2025

Ardis Joy

Hilton decided to charge $20 for parking. Bend is a small city, other hotels in the area do not charge for parking, and space is ample for parking lots. We will not stay at this Hilton hotel again. The excuse was that concert goers might park there. So give guests a parking pass.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Kim

Great hotel in a fabulous area.

10/10

Exceptional

16 Sep 2025

Stuart

Hope we'll be back again

We have been visiting the Hilton Garden Inn in Bend since 2013 and it never fails to deliver. Great rooms, great location and most importantly, great staff.

Partner

10/10

Exceptional

13 Sep 2025

Apunchanit

We really enjoyed the stay. It was clean, close to shopping and restaurants.

Leisure Family

10/10

Exceptional

11 Sep 2025

Colin

Bar was great, super close to a shopping center with dinner options.

Business

6/10

Pleasant

10 Sep 2025

Jamie

Beds were comfy, room was clean & well stocked. Location is unbeatable if you are planning on attending a concert at Hayden or shop/dine within the old Mill District. Staff was friendly.

My experiance with checking in was not great. On the day we were scheduled to check in there was a system wide crash or something of that nature and they were unable to check any guests in and had no idea when they would be able to do so. I asked if they could take down my number in order to be contacted when we could check in because we had a concert to get to and we were soaking wet having just come form floating the river and were in need of a shower before heading to dinner etc. Luckily we had a friend in town who offers her place for getting ready and such. By the time we were done we were late to dinner and the concert. I never got a call confirming that check in was possible. We weren't able to check in until 10pm.

Additionally there was random loud noises throughout the night that jarred us awake and in the morning it was so bright in our room at sunrise because the black out curtains were non existent.

When I inquired about a refund or a discount for all of our troubles, staff was only able to offer free parking and food vouchers for the in house breakfast. Seeing as parking is already free and I am vegan, neither of those offerings were helpful. They said since I pre-payed through Expedia I would have to request a refund them

6/10

Pleasant

30 Aug 2025

Anna

Room smelled really musty. Everything else was great. Biggest perk is the location.

Leisure Friends

6/10

Pleasant

26 Aug 2025

Jing

I don’t like the suite we live, the floor is sticky.

Leisure Family

8/10

Excellent

24 Aug 2025

Dominique

Couldn’t have a better location if seeing a show at the amphitheater!

Leisure Partner

10/10

Exceptional

19 Aug 2025

Elizabeth

We had a great stay at the Hilton Garden Inn. The location was perfect for going to a concert. Breakfast was above average. My only complaint was that the hot tub was not very hot

Leisure Family

4/10

Poor

11 Aug 2025

Verified traveler

Check in took more than 3 hours because of a computer issue. Then the keys stopped working

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Amy

When we arrived, the Hilton network was down and we could not get into our room. The staff was working hard to get down time reports and handle the situation. I was very impressed with them! The room is very spacious and clean and a great view of the mountains. It was right next to the Hayden Homes Ampitheater where we going for a concert. I would definitely stay here again!

Leisure Family

2/10

Poor

10 Aug 2025

Nicholas

Internet was still down as of 530pm have not been able check in.

Leisure Partner

8/10

Excellent

06 Aug 2025

marcia

The property was very nice with a great location near a shopping district and music venue. The breakfast buffet was good, there was a decent workout room and indoor pool.
They did mess up with the room maintenance and we didn’t get housekeeping at all during our 4 day day stay. That was disappointing. The hotel staff was very friendly and helpful.

Leisure Partner

10/10

Exceptional

31 Jul 2025

cynthia

Our room was great. The upstairs could definitely use a mirror in the room.

Friends_and_family Friends

10/10

Exceptional

28 Jul 2025

Corinna

Front desk staff particularly excellent!!

Leisure

8/10

Excellent

27 Jul 2025

Jerad

I expected more for $650 per night.

The coffee bar is mediocre. Breakfast is not included. Parking is an extra charge. The air conditioner made some obnoxious noises.
The location is amazing! Especially if you are attending a concert across the river. The Old Mill district is steps away.

Partner

10/10

Exceptional

27 Jul 2025

Brian

Shelly at check-in was absolutely fabulous! Clean room and an easy walk to the concert. Worth the extra money for an exceptionally clean room and a short stumble back from the concert.

10/10

Exceptional

23 Jul 2025

Jason

Great hotel and location.

Great place to stay. Nice gym, pool area, free parking and the location is great. Right next to the Old Mill mall with lots of food options. Movie theater is there, the amphitheater is close as well as Riverbend Park to do the river ride.

Friends_and_family Family

8/10

Excellent

22 Jul 2025

MIKE

It was good

Business Family

8/10

Excellent

21 Jul 2025

MIKE

It ok