Name: La Quinta Inn Bend
Address: 61200 S. Hwy. 97, Bend, 97702, US

10/10

Exceptional

22 Jul 2026

Jennifer

Breakfast was awesome people at the front desk were totally cool. Rooms were clean. Nice price was reasonable. I would definitely come here again.

10/10

Exceptional

20 Jul 2026

Heather

Friendly staff, clean room, felt safe, good AC, and breakfast was tasty. Would absolutely stay again!

Self

2/10

Poor

20 Jul 2026

Julie

I had a toilet that wasn’t working and it took them 2 days after several complaints to come up and them said maintenance would take care of it. The third day I called and maintenance wasn’t coming in until 9-11. What am I supposed to wait to go to the bathroom until someone comes and fixes it. After requesting to have another room on third day they finally transferred me. This place sucks. 800+ dollars and no facility for 3 days!

Self

8/10

Excellent

20 Jul 2026

Verified traveler

Staff and breakfast was good

Pet

2/10

Poor

18 Jul 2026

Randy

I am writing to formally express my extreme dissatisfaction with my recent stay at your hotel. This was unfortunately one of the worst hotel experiences I have encountered, and I have attached photos to this email to document the condition of the room.

Our issues began immediately upon arrival. We received no prior communication regarding the construction at the front of the building, which made accessing the hotel difficult. Upon check-in, we were disappointed to find the pool closed, especially as we had specifically chosen your hotel so our grandchildren could swim.

Furthermore, we were surprised to find there is no elevator—a detail mentioned neither on your website nor on Expedia. As older guests, my husband and I had to haul our suitcases up and down the stairs ourselves. Had this been disclosed, we would not have booked this property.
The girl at the front desk, the night we checked in on the 15th was cordial, but not helpful. She did get me larger pillows and came and took a picture of the stain on the wall and said that’s disgusting. Then she took a picture of the blackout curtains and said that’s an easy fix and left the room. No, we’ll have maintenance come and fix that right away man so my husband got up on a chair and pinned it up and still didn’t come all the way across like it should have been done by maintenance.We shouldn’t have had to do that.

The condition of the room itself was unacceptable:

- Cleanliness: There was a thick layer of dust under the

Partner

6/10

Pleasant

16 Jul 2026

Kelly

I was charged 100.00 than I reserved the room for.

Friends_and_family Family

4/10

Poor

14 Jul 2026

Amy

I don't recall seeing anything in the website about this location not have an elevator, but you gotta make sure people know this stuff! Also, this property is REALLY run down. Everything is super old. The room smelled very weird-like peanut butter and vomit and heavy cleaners. It was nearly 100 degrees outside but the AC was not running so when we opened the door to our room, we were hit with the weird smell as well as the heat. It made it very difficult to fall asleep. Also, the fan in the bathroom did not work and there was only one k-cup for coffee in a King room with 2 guests booked. The complimentary breakfast was pretty slim as well. It just seemed like the price per night did not reflect what we got. I would not return to this location, this was my first LaQuinta experience and I am not sure I would try it again.

Partner

10/10

Exceptional

13 Jul 2026

Ben

Nice hotel and convenient location. Unfortunately the swimming pool has been closed for a long time (since Jan 2026)

Family

4/10

Poor

13 Jul 2026

Richard

It stank. It was expensive. The pool was out of commission. The walls were paper thin. There was only one bath-mat towel that was useless after one shower so the bathroom floor was an ice skating rink. Things I would expect from a $100 a night hotel and not twice that.

Friends

10/10

Exceptional

13 Jul 2026

Spencer

Just what we needed!

Family_with_children

6/10

Pleasant

13 Jul 2026

Ruth

There is no elevators in the property, we stayed downstairs we have to carry all our luggage. the room had an odor that I didn’t like it. The pool was closed by the health department. breakfast was ok.

Family

4/10

Poor

13 Jul 2026

Leslie

The room was okay but the pain was peeling all over in the bathroom. They're were a few small holes in the walls, too. The shower curtain didn't reach down far enough into the tub, so the floor was drenched after each shower.

The beds were okay. The walls were very thin. We could hear everything in the rooms around us.

10/10

Exceptional

12 Jul 2026

Kristin

Clean room and helpful staff!

Self

8/10

Excellent

12 Jul 2026

Becky

Room was clean. Stopper in the sink did not work. The bathroom next to us was very loud, with the sound of water running. The breakfast was great.

10/10

Exceptional

12 Jul 2026

Weiyue

Helpful staff

Family_with_children

6/10

Pleasant

11 Jul 2026

Md Afjal Khan

Room

Partner

2/10

Poor

10 Jul 2026

Gerardo

My stay was disappointing overall, despite a few positives.
When we arrived, our room didn’t have a cable box, so the TV was unusable. We reported the issue immediately, but no one followed up or resolved it during our two-day stay. I eventually suggested that they borrow the cable box from the lobby TV. Around 10:00 p.m. on our final night, they finally agreed—but told me I would have to go downstairs, disconnect the lobby’s cable box myself, and carry it back to my room. That’s not the level of service I expect from a hotel.
There was also a nail sticking up through the carpet in our room, creating a legitimate safety hazard that should have been addressed immediately.
The biggest disappointment was the lack of urgency and motivation from the front desk staff. It felt like resolving guest issues simply wasn’t a priority.
On a positive note, the kitchen and breakfast staff were excellent. They were friendly, attentive, and provided great service every morning. Unfortunately, their efforts weren’t enough to make up for the poor experience with the front desk and maintenance issues.
I hope management addresses these concerns, as they have the potential to significantly improve the guest experience.

Family_with_children

10/10

Exceptional

09 Jul 2026

Kayla

The hotel was great. Staff was kind hotel is in a nice area. Only thing is the bathroom had someone else’s hair in the bathtub when I arrived but overall clean.

Self

8/10

Excellent

06 Jul 2026

Emma

Cheap place to stay that was actually clean.

Partner

6/10

Pleasant

06 Jul 2026

Steen

We specifically picked this hotel over another because they say they have a pool but it was closed when we got there and it sounds like its been closed for awhile. I just don't like that they advertise for something they don't have.

Family_with_children

8/10

Excellent

05 Jul 2026

Warren

4

4/10

Poor

03 Jul 2026

Craig

The \"1st floor\" ia a converted basement. The room had an odd smell.

Self

10/10

Exceptional

02 Jul 2026

Michele

Always clean, great breakfast, and friendly staff.

Self

8/10

Excellent

30 Jun 2026

Frank

Decent place to stay, though the price may be questionable.

4/10

Poor

29 Jun 2026

Joseph

We were there in the heat of summer and there was no pool. It was completely closed. Secondly, we saw dirt on the common stairways on our way up to our room the first day and four days later it was still there. They never told us that we had to specifically request a room service and we finally did. They brought us some towels over all the experience was lousy.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Henry

.

Partner

8/10

Excellent

28 Jun 2026

Parker

Clean rooms.

Friends

2/10

Poor

28 Jun 2026

Victoria

This was a birthday trip for my best friend and it was her first time in bend.

Our rooms ac unit was NASTY. Filled with dust I’m shocked it even worked. Under our bed was Panda Express left overs. There was a blood stain on my side of the bed. There was a tweaker they called the cops on the first night. The second night our tv remote locked and reset itself so we had to go to the front desk and the girl was not nice or helpful she just handed us a paper with a code and continually said “I don’t know, I’m new I don’t know”. AND to top it all off the pool was advertised when I purchased the room for the two nights and when we got there it was closed by the Deschutes County Health Inspector. I’m so disappointed.

Friends

6/10

Pleasant

27 Jun 2026

Michael

Property was quiet but older in need off updating.

Self

10/10

Exceptional

27 Jun 2026

Reynald

aewsome place to stay in Bend OR

Family

6/10

Pleasant

26 Jun 2026

Grace

Dog friendly, yet could use more care with ensuring rooms get thoroughly cleaned when next person stays that does not have a dog.

Business

4/10

Poor

25 Jun 2026

Enya

Bathroom walls did not appear clean and sheets had hair on them. Water heating was also backwards on the shower and the sink. The tv did not even work and the bathroom light burnt out. Extremely thin walls and loud neighbors early in the morning.

Partner

4/10

Poor

25 Jun 2026

Suzie

Staff is friendly, but the property is very shabby and is on par with a 1 star. No pool (drained), despite it saying otherwise online. Also the back door to the building was unlocked and unsecured, so anyone could come in at anytime, and the staff were well aware of it. I would not recommend.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

James

Staff were very good

Partner

10/10

Exceptional

23 Jun 2026

David

Perfect stopping place along our travels. Could use a little bit better pet area but overall everything was fine

Pet

10/10

Exceptional

22 Jun 2026

Sharon

The room was well maintained and clean. I thought it was reasonably priced and plan on staying at La Quinta hotels in the future.

Family

2/10

Poor

21 Jun 2026

Laura

I just reserved because they have pool and jacuzzi but when we go to the property that was close for maintenance, the lady at the front desk said on the web site said it’s close but is a lie because that’s the reason why I reserved this hotel also is very old hotel 😕

Family_with_children

2/10

Poor

20 Jun 2026

Nicole

This is a terrible place to stay. Advertises a pool and it’s under renovation. The doors to go into the hallway of the hotel to get to your room was unlocked at all times. Don’t need your key card to get in. Very unsafe. The room was dirty and old. The pillows were the size of footballs. Never seen that before. Bottom line do not stay here.

Partner

4/10

Poor

19 Jun 2026

Ronald

Vanity sink clogged, old food hiding on the bath floor, dog poop in the hall, strike three.
Have stayed there several times for convenience and decent beds so, isolated case

Family

10/10

Exceptional

18 Jun 2026

James

POOL CLOSED WITH SIGN

Family_with_children

10/10

Exceptional

17 Jun 2026

Kimbre

Ok

8/10

Excellent

17 Jun 2026

sherry

Excellent location and value for traveling through. The walls were a little thin in that we heard when the neighbors started running water to shower. Otherwise, was a great fit with a great breakfast.

Partner

10/10

Exceptional

17 Jun 2026

Jeffrey

Very nice greeting and checkin.

6/10

Pleasant

15 Jun 2026

Melody

There are no elevators, not handicap accessible for floors below and above lobby area. Swimming pool was being renovated. bathroom toilet was leaking so floor was always wet even with bath mat on floor. Free breakfast was as they say you get what you pay for. It served the purpose of having a bed, toilet and shower, but not what you would expect if you need an upscale hotel to stay in. The doors leading in from parking lot are always open. There are no room with views if you request one, it will be a view of the parking lot blocked a little by pine trees.

Partner

4/10

Poor

14 Jun 2026

Jeremy

Got into our room and the comforter was dirty and had stains on it. The walls are super thin and heard everything. Bathtub looked like it was pieced together and the shower curtain was to small and water got all over the ground.

Partner

2/10

Poor

14 Jun 2026

Julie

This hotel was one of the worst I have ever stayed at in my life. There are no elevators. We were put in the basement, “floor 1”, and had to carry everything up and down the stairs, which took about a dozen trips. We are not young, my husband is 74 and I am almost 67. If you book here and are elderly and cannot manage steps, request the “second floor“ which is the entry level. The room was VERY small, dark and ugly, with a high window, (because we were in the basement), that was dirty, sporting a lovely view of weeds and powerlines. However, it was clean enough. The girls at reception were very friendly and terribly overworked. They offered to help with our luggage, while at the same time checking in other guests. Later, one of them brought the extra pillows and caffeinated coffee pods we requested, (as only decaf pods were provided). They did everything with a bright smile on their faces. I hope they are paid well, but I doubt it. The batteries in the TV remote were dead. There were no luggage racks. There was nowhere to hang a towel in the tub/shower area. The pillows were so small we had to ask for three more. There was an ironing board, but no iron. I didn’t sample breakfast, but my husband said it was dreadful. The coffee pods we were given were also dreadful.
We stayed here because it appeared to be the only hotel in the area that accepts cats. So please, unless you’re traveling with a feline, be sure to avoid this establishment! Oh, and it was expensive to boot!

Pet

6/10

Pleasant

09 Jun 2026

David

Room was clean and breakfast was good. Property is a bit run down and could use a refresher.

Family_with_children

6/10

Pleasant

09 Jun 2026

Donna

There was no body soap in the shower and there were crumbs all over the desk chair.

6/10

Pleasant

07 Jun 2026

Elisa

Staff was nice. Noisy refrigerator, thin walls. You can hear your neighbors. Comfortable bed.

6/10

Pleasant

07 Jun 2026

Randy

Clean room Comfortable bed wifi didn't work pool closed good breakfast

Partner

6/10

Pleasant

03 Jun 2026

Ireland

There was hair in the bathtub when I arrived so I was worried about how much was cleaned prior.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Isel

Staff was really nice and the breakfast was great.

Partner

6/10

Pleasant

31 May 2026

Dawn L

No elevators should be made clear. For guests in their 70s, it is very difficult to carry luggage up and down stairs not to mention the safety hazard it creates. Staff was friendly but room had chipped paint everywhere and didn’t smell good.

Partner

6/10

Pleasant

29 May 2026

Cheryl

Had problems with my room and when let workers know, nothing was done. Very discouraging.

4/10

Poor

27 May 2026

Doug

This property was supposedly recently 'updated', but the couch/hide a bed in the room was very worn and uncomfortable to even sit on. The mattress was also worn so much you could see the indentations on the mattress where people normally sleep even with the bedspread on. You couldn't adjust the shower head spray at all. The AC in the room was OK once we found you needed to control it at the unit. There was a thermostat in the room but apparently not connected. Won't be staying there again.

Partner

2/10

Poor

26 May 2026

McKenna

Clean room, but the adjoining doors were open when I returned to my room after grocery shopping.

6/10

Pleasant

25 May 2026

Jennifer

The room was clean and the staff were friendly. BUT ... I thought the hotel was closed and abandoned when we first drove up because it doesn't look like anyone has ever pulled a weed or done any maintenance to the exterior. The room was in need of repairs in several areas and the bed was just adequate. Not that we planned to use it, but the pool was shut down. My husband ventured down for the breakfast only the first morning and quickly returned because he said what was there didn't look edible and most of the areas weren't set up with food. It was very, very expensive for what it was but it was a place to sleep and that's all we needed. Thank God I felt the room was clean and trusted that or we wouldn't have stayed. Someone desperately needs to come overhaul this property and spruce things up.

Partner

6/10

Pleasant

23 May 2026

Katherine

It was fine, but nothing special. Definitely dated, even though it appears maybe some recent paint. Curtains were yellowed, there was hair still in the tub and the shower curtain wasnt long enough to stay in the tub. Towels were terrible and bed had big sagging indentations. There was no water in the pool, even though we didnt intend on using it. For the cost of the room, I would have expected a nicer place. Only interacted with the check-in desk, but he was nice and welcoming and checkin was quick and easy. Overall, it was fine but not great.

Partner

4/10

Poor

23 May 2026

Logan

Meh.

Partner

6/10

Pleasant

21 May 2026

Stephanie

\"Stairs only\" is listed under accommodations on Expedia listing -- not under general property characteristics. If older, but you don't need special accommodation, you may not review the accommodation stmt. But you still may not be able to take a suitcase up a flight of stairs safely. Was I cranky due to the 9-hr drive or was the clerk a little smug when she asked me if I still wanted the room (at 7:30 pm far from home and destination)? Likely both. Someone said they would help with the suitcases, but were long coming -- hotel seemed minimally staffed (our luggage was next to an unlocked, unwatched outer door which was concerning). TV didn't work; got new controller battery; still didn't work; used TV manual buttons, but channel selector didn't work. Plumbing next door woke us when used. Well-used room (frayed furniture, chipped paint, not cleanest area rug; room phone static impossible). Received text welcoming me to Wyndham club saying I signed up (I did not, and the \"unsubscribe\" took me to a nonworking page). Breakfast was typical but no decaf, no lactose free, little gluten-free (scrambled eggs, yogurt, orange, spicy-hot sausages), hot water less than lukewarm. Pre-check-in required inline ID upload (stopped at that point); they could easily check this on arrival which is preferable for customer privacy/security.

Partner

8/10

Excellent

20 May 2026

Milina

The staff were friendly, and helpful continental breakfast was good, we were bummed the pool is was out of commission.

Family_with_children

10/10

Exceptional

20 May 2026

Debra

Most impressive, comfortable felt welcoming. Good breakfast selections

Friends_and_family Family

6/10

Pleasant

19 May 2026

Martha

Friendly staff

Partner

8/10

Excellent

18 May 2026

Angel

Overall, I had a pleasant experience at this hotel. The room was very nice and the receptionist was great. While I enjoyed my stay at the hotel, I was disappointed that the pool and hot tub were not available during my stay and the breakfast area was okay. Furthermore, my sink head was missing in my room. The hotel is located in a very pleasant neighborhood, and I would certainly recommend it to others.

Family

10/10

Exceptional

16 May 2026

Keri

Staff was kind. Our room was clean and comfortable

Family

2/10

Poor

15 May 2026

Teri

Breakfast was warm...not hot.
Hallways smelled, damp and musty.
Dark, insufficient lighting, noise from upstairs rooms make it impossible to rest below.
Will not stay here again.

Partner

8/10

Excellent

14 May 2026

David

Clean room but found parts of the ac under the chair so they must not move it when vacuuming.
Breakfast was ok- didn’t have regular sugar.

Partner

8/10

Excellent

12 May 2026

Craig

Older motel but well kept. Room was good size

Partner

6/10

Pleasant

12 May 2026

Deborah

The room was clean. I could see the hall light through the door jam. The neighbors were very noisy. Staff did not stock the breakfast station until asked. There is no elevator. I have a knee injury. This would have been nice to know when I reted the room. I wanted to swim. The pool was out of service during my stay.

Over all I was disappointed.

Self

10/10

Exceptional

11 May 2026

Barbara

I like renting rooms with this hotel because it has an indoor pool and indoor hot tub. I was a little disappointed because they were nonworking order during my last stay

Family

8/10

Excellent

10 May 2026

Patricia

Room was good but some deep cleaning is due. Splatters on the vinyl box spring, some surfaces need to be wiped down. The housekeeper can’t be expected to do that along with their regular cleaning.

Desk clerk pleasant!

Breakfast was good!

Partner

8/10

Excellent

10 May 2026

Robert

Provided a good bed and bathroom.

Partner

6/10

Pleasant

09 May 2026

Pete

The room was clean, comfortable and the staff friendly and professional. The room amenities were so so. One thin bar of soap at the bathroom sink no thing else aside from makeup removal pads there.

The easy chair in the room was comfortable but the fabric was frayed. Minor detail but programming on television was very basic and no instructions on the use of the two remotes or channel guide.

The planting beds were weed infested and hadn’t been attended to for sometime.

It’s like the owner does the minimum amount of maintenance to keep the place clean and comfortable.

Partner

10/10

Exceptional

06 May 2026

Christopher

Clean room, nice and quiet, plenty of privacy.

Self

8/10

Excellent

04 May 2026

Joshua

Clean, safe, decent place to sleep. The outside needs some help, litter abounds, trash cans askew, grounds looks a bit uncared for.

Partner

10/10

Exceptional

03 May 2026

Brian

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4/10

Poor

03 May 2026

Catherine

There was a lot of noise between rooms. Our room had several things that should have been fixed before they rented the room

Family

10/10

Exceptional

02 May 2026

Salvador

We had a pleasant experience.

Family

8/10

Excellent

02 May 2026

Debbie

We had a basement room, so it was Perfect when you are just passing through. Clean and safe.

Friends

6/10

Pleasant

01 May 2026

David

Found out shower did not work right before checking out.

Self

8/10

Excellent

01 May 2026

TAMMY

We've stayed here numerous times & it comfortable, clean & convenient. Breakfast is good but would be nice if switched up sometimes such as bacon instead of just sausage.

8/10

Excellent

30 Apr 2026

Kathy

Great stay and helpful staff. The room was clean but outdated. The mattress was comfortable.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Mollie

Pretzel pieces under the bed. Toilet not ADA height. No elevator. Very nice staff, building very clean. Good value.

Partner

8/10

Excellent

28 Apr 2026

Michael L

A few minor issues that could have been addressed prior to my stay

Self

2/10

Poor

26 Apr 2026

lawrence

This hotel is dated and desperate need of a renovation. There is no elevator so if you are on floor 2 or 3, hope you like stairs. The pool and hot tub were closed by the Health Department in January. The chair in the room looked like a cat scratching post.

Partner

10/10

Exceptional

24 Apr 2026

Nita

Everything about our stay was great.

Pet

10/10

Exceptional

23 Apr 2026

Athena

It would’ve been nice if our room would’ve been cleaned the day we took off to go run errands and explore otherwise everybody was a friendly. It was amazing. It was really cool. I liked it and convenient.

10/10

Exceptional

23 Apr 2026

BK

Breakfast was delicious, room was wonderful, bed was very comfortable

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

michael

Pleasant stay. Nice staff

10/10

Exceptional

20 Apr 2026

Keith

Nice stay

Partner

8/10

Excellent

19 Apr 2026

Teresa

Nice, quiet hotel at a good location in Bend. The staff was excellent. The breakfast was great.

Self

10/10

Exceptional

18 Apr 2026

Lynette

Didn’t do breakfast.
A/C worked well

6/10

Pleasant

17 Apr 2026

Lynette

It looks like maintenance is in need of a lot. So many dings in moldings, doors and furniture in room. Internet not working, could not use tv. Directions on how to use tv referred to a button to use on the remote to connect to tv, but no button by that name was on the remote. The exhaust fan in the bathroom was filthy. The paint job in the hallway ( dark blue) showed large drips on to door molding which was a lighter color. Will not stay there again.

Friends

6/10

Pleasant

15 Apr 2026

Rodney

I requested an assess able unit and called weeks prior to arrival to confirm availability. When we registered we were told they were all booked. Breakfast was great though. Night staff was good but daytime not so good. I won’t be staying there again.

Partner

6/10

Pleasant

15 Apr 2026

Colleen

Room was clean, front desk helpful.
Bed was not good, sagged so we rolled to middle. Bath water faucet was almost impossible to turn on. Indooor pool and hot tub were drained and not functional which was a disappointment.
I did leave message at front desk of the 2 room issues needing resolved. The mattress should be replaced before anyone else is rented that room.
The great news is it was a wonderful breakfast and breakfast room which really helped my overall feeling about the property.

Partner

6/10

Pleasant

15 Apr 2026

Grant

The chair had a broken leg and the window had no screen. The heating unit on the wall did not work.

10/10

Exceptional

13 Apr 2026

Basanth

Great value for the money

6/10

Pleasant

13 Apr 2026

Sherry

No elevators. Turned on the heater and got blasted with exhaust smell. Breakfast was handy and so, so quality. Watery gas. Thin bacon. No staff available at check in front desk. Waited a long time for someone to show up and ended up calling the hotel! That got the receptionist over to the front counter to. Heck us in.

Partner

10/10

Exceptional

11 Apr 2026

Elizabeth

Breakfast offerings more than adequate, with several choices, fresh, tasty

10/10

Exceptional

10 Apr 2026

Robert

Very nice

Partner