Name: Bass Boutique Hotel
Address: 3/1 Aygedzor Str., Yerevan, AM

6/10

Pleasant

12 Jul 2026

Joobin

Overall, we had a pleasant stay. The room was comfortable, well-equipped, and the air conditioning worked very well. The breakfast was excellent, and the staff were friendly and helpful, although their English was limited.

However, there were some disappointing issues. During our five-night stay, the room was never cleaned. We requested housekeeping every day, but it was never done. The towels were replaced only twice during the entire stay.

The refrigerator was also a major problem. It barely worked and did not keep anything cold.

We also tried the sauna and jacuzzi. Unfortunately, the jacuzzi was completely out of order. Even though we had requested the sauna to be turned on an hour in advance, it never reached a comfortable temperature. Overall, the spa facilities were below expectations.

Despite these issues, the room itself was comfortable, the breakfast was excellent, and the staff were polite.

Friends

8/10

Excellent

01 Jul 2026

Mikael

The staff was very good, kindly and always asking \"how they can help\".
Also they have a good breakfast and clean rooms.
I would recommend this hotel to my friends traveling to Yerevan.

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

serjik

Big and clean room. Very helpful and kind staff..
Amazing view from our room.
Nice location, just 15 minutes walk to center.I loved the breakfast, good enough to start a energetic day..👍👌

4/10

Poor

24 Oct 2025

Ivan

- awful Internet; I had to drag the table close to the door to get wifi signal stronger
- there are bath and shower separated, no shower over the bath; the shower cabin is very small in size
- no glasses, kettle, any kitchenware there; but there is minibar, - not clear how to use it without glasses
- the window is dirty; the room it clean though

Friends_and_family Friends

2/10

Poor

01 Aug 2025

Avik

The AC does not work. We cant survive here in this heat.

2/10

Poor

21 Jun 2025

Ahmad

The room was too dark and scary. The sheets were not clean and the bathroom was clean.

Self

10/10

Exceptional

28 Sep 2024

Gagi

quiet area, convenient

Leisure Self

10/10

Exceptional

18 Nov 2023

Verified traveler

Will stay again

Enjoyed the stay, all was good, service, property, location. Have stayed there few times and will do so again.

Self

8/10

Excellent

01 Oct 2023

Georgii

A nice hotel in Yerevan

It is located on a quiet side street of Baghramyan Avenue, quite close to the city centre, restaurants etc. It is largely quite good, except the noise coming from other rooms. Another inconvenience was that one has to book the sauna well in advance and it is often reserved by somebody else. The breakfast was OK but unremarkable. And it would be nice to have a tea kettle in the room. The staff is friendly. By and large, I would stay there again.

Business

2/10

Poor

10 Aug 2023

Imane

.

Leisure Friends

10/10

Exceptional

17 May 2023

Maria

Excellent customer service with friendly and helpful staff. We really enjoyed the variety of foods offered during breakfast and the homemade feel to the meals. Bass Boutique is conveniently close to the center of the city with multiple modes of transport

Leisure Family

10/10

Exceptional

25 Sep 2022

HELENA

Staff was really nice and hospitable, especially with my early check-in. Room was nice and comfortable (both room and bathroom are newly renovated), steam room was amazing. Location is good, walking distance to the Cascade Complex and city center.

Leisure Self

6/10

Pleasant

20 Aug 2022

Milad

It was an okay hotel but it wasn’t like a 4 star hotel

Leisure Family

8/10

Excellent

09 Apr 2022

Hamam

All ok

Leisure Self

6/10

Pleasant

24 Jan 2021

Verified traveler

Stayed during Covid, with less facilities

Me and my wife booked this stay as a mini vacation and the sauna/pool area was a big part of us deciding this hotel. When asked the staff said that both the sauna and the pool was broken. This could obviously be to save money, which I have understanding for during Covid, but still disappointing.
Breakfast buffet was also quite small with some dry bread with some ham and cheese. Yogurt, some fruit juice and instant coffee and tea.

The room however was very nice and clean. The receptionist had to call the manager for any questions in English, but that’s also understandable and the woman on the phone was very nice and helpful.

Overall good hotel, but with less facilities than promised.

Partner

10/10

Exceptional

08 Dec 2020

Gevorg

👍

A quiet and peaceful hotel in the center of town!!! Would definitely return

Partner

10/10

Exceptional

03 Jan 2020

Verified traveler

The Deluxe double room was amazing with amazing view! The staff were so polite and friendly. Good breakfast and calm atmosphere! Surely recommend.

Leisure Partner

8/10

Excellent

29 Oct 2018

Verified traveler

The weather was warm -- in mid-70's -- but because it was the month of October, the hotel had turned off all air conditioning. We were told to \"open a window\" instead. Otherwise, it's a pretty nice hotel, modern and clean. Busy street -- our local friends had difficulty parking near the hotel.

8/10

Excellent

14 Apr 2018

Verified traveler

Good Hotel but Beds Need Upgrading

The hotel was good but the beds unfortunately detracted from a positive experience by being rock hard. We could also hear the rumble of the metro underneath but less can be done about that. The staff were very nice.

Partner

10/10

Exceptional

15 Sep 2017

Mike

Great boutique hotel!

Friendly staff, amazing breakfast, super clean place and very roomy comfy hotel.
Can't wait to stay again next year when I come!

10/10

Exceptional

05 Sep 2017

Verified traveler

I stayed at this hotel for a week. The staff are really friendly and accommodating even with the language barrier. The breakfast is delicious. The rooms are nice and clean, the mattresses were a bit hard for my taste. The hotel is located on a quiet street withing a short walk of restaurants, shops, and other attractions.

8/10

Excellent

31 Aug 2017

Brian

Excellent Choice - Outstanding Customer Service

Great, modern hotel in a quiet location. The hotel staff to include, the receptionists, door men, and cleaning staff were all extremely polite and helpful. We didn't have any issues during our 11-day stay with an infant. We noticed a lot of other foreigners staying at the hotel as well; no problems with speaking english. There is a subway stop located 5 minutes from the hotel, which was super convenient - just know that the escalator is very steep and moves fast! Walking to the city center usually took around 20 minutest (with infant stroller) and taxis were easily hired for us by the hotel reception (never waited more than 10 mins). Excellent breakfast each morning. The only downside for us was the room size...it was not very large, so with luggage and baby, it proved to be a bit tight. Overall, we enjoyed our stay and will definitely stay there again.

2/10

Poor

03 Jul 2017

Farida

It was a nice hotel, though the rooms were small.

Overall pleasant. A little thoughtfulness in providing a rack to keep shampoo, soap etc . would be useful.

8/10

Excellent

23 May 2017

Armen

Nice hotel in a peaceful quiet road.

I stayed 3 nights at Bass Boutique. I chose it because it was close to my friend's flat. It is a modern hotel and very clean. The staff is well dressed and professional. I'm glad I chose Bass, because it is placed in a quiet road and is just the kind of thing I look for when looking for hotels. Unfortunately, on my first night (Sunday) I heard loud music; (I was on the 3rd floor) it was most likely coming from the restaurant/function room. Thankfully the music stopped before midnight and I was able to sleep. The extractor fan in the bathroom didn't work even when I turned the light on. Being on the 3rd floor, I never took the lift, because I like to keep fit, so used the stairs instead. The stairwell is poorly lit, so I had to watch my footing.

8/10

Excellent

05 Mar 2017

ed

good

Good overall

8/10

Excellent

15 Oct 2016

Kerk BL

Nice quiet hotel close to public transport

An authentic boutique hotel with contemporary room that has windows and facilities such as hair dryer, fridge with mini bar, safe deposit box, wardrobe hangers, slippers and pleasing ambience lights.

The breakfast spread is small but high in quality. The specially cooked tomato omelette is excellent.

I wished I could stay longer

8/10

Excellent

06 Oct 2016

Reycar

I enjoyed it. Definitely will there again.

2/10

Poor

01 Oct 2016

Emily A

Paid booking refused at hotel

Bookings were made at the bass boutique hotel for engineers working in Armenia. When they showed up at the hotel, they were told the hotel was full even though the hotels.com booking was prepaid. The engineers had to go to a nearby hotel to stay for the night and we have not received a refund or any explanation from either the hotel or hotels.com who have taken payment for rooms that were not available.

10/10

Exceptional

28 Sep 2016

Ali

the best in yerevan

it was an amazing hotel with amazing staff

Partner

2/10

Poor

29 May 2016

Amir

Never be on this hotel again

OMG they charged me $40 just for one time laundry which I can believe it .Very bad wifi Conection and I should to go all a way down to forest floor to have Internet .
AC was not working at all . I was not satisfied beside cleaning the room .
Eventually they charged me another $10 for unusual issue .

Partner

10/10

Exceptional

21 Dec 2015

amir

why elsewhere

Friendly staff and very welcoming indeed. nice and quite neighborhood and no disturbance at all.
About 20 min. walk from the Opera house. Petite but exciting breakfast table.

6/10

Pleasant

01 Oct 2015

Verified traveler

Basic

Paid a lot for room and was disappointed at how basic it was - no coffee or tea making facilities also was advertised with 24 hour room service but couldn't get a coffee after midnight. After complaining we were given a suite but unfortunately the second bathroom flooded after taking a shower, didn't have energy to complain again and although we paid for our full stay we checked out and moved to the Marriott and paid almost the same price but at least the Marriott had everything expected for the cost of the room.
The only saving grace were the reception staff who did their best for us but were unable to do much because of the management's lnflexiblilty

4/10

Poor

01 Jun 2026

Aida

The hotel is in the center, but the positive line ends here: the room was at the last floor, with no AC and no windows, It was terribly hot for all night and there was no mean to change the situation. The personnel simply ignored my requests. i will not use that hotel anymore.

Family

8/10

Excellent

15 May 2026

Anna

A friendly welcoming staff, good breakfast, decent rooms, convenient location, close to the center. There was no child chair in the breakfast restaurant. And the wifi was not working properly.

Family_with_children

10/10

Exceptional

19 Dec 2025

Romain

La chambre était impeccable et le personnel très gentil

8/10

Excellent

17 Aug 2025

Sarkis

Ich war hoch zuf

6/10

Pleasant

12 Mar 2025

Fernando

Average hotel, It's fine if you are not picky

This is a nice boutique hotel located not far from Yerevan city center—about a 20 to 30-minute walk to most points of interest. The staff was friendly and helpful. However, the breakfast could be improved.

Self

4/10

Poor

26 Sep 2022

Yas

Breakfast, if you can call it that, was none existent

6/10

Pleasant

29 Jan 2022

Idris

Ikke interessert og bruke mer tid til denne saken.

Først jeg må si vi rom er veldig kalt fordig hadde problem med luft systeme og mange ganger vi kontakte resepsjon for å komme fikse set. Bad rom er veldig kalt og hadde ikke noen varme systemer. Vi var der om c 14 dager men byttet ikke dyne trekk og putte trekk. Vaske mann kommer noen ganger i uke og bare kaste søppel og byttet håndkleet og toalett papir ikke noen mer. Åi åi åi frokost veldig dårlig FK: hadde noen ost det var gammel og veldig hard der hadde gammel koke egg og gamle brød. Total vi er ikke interessert og anbefale der for en time også.

Friends_and_family Family

4/10

Poor

26 Sep 2019

Marina

Очень неприятный осадок / Hotel très décevant

Несмотря на теплый прием на ресепшене, отель Bass Boutique меня сильно расстроил. Я была в Армении по работе, и, в ввиду обстоятельств, оставила одному из моих клиентов бутылку вина из Франции на ресепшене отеля. Так что вы думаете, клиент моей специально приехал в гостиницу, а про бутылку там никто и ничего не слышал.... Очень неприятный осадок...
Отелю необходим косметический ремонт.

Malgré l'accueil chaleureux à la réception, le Bass Boutique Hotel m'a beaucoup déçu. J'étais en Arménie pour le travail et, compte tenu des circonstances, j'ai laissé une bouteille de vin de France à la réception de l'hôtel pour un de mes clients en Arménie. Et qu'est ce que vous pouvez imaginez, mon client est venu spécialement à l'hôtel de l'autre but d’Erevan pour récupérer son cadeau, mais personne lui a donné sa bouteille... Comme rien à étais. Très déçu de ce comportement... L'hôtel a besoin d'être rénover.

Business

8/10

Excellent

18 Aug 2019

Tetsuji

駅から近くて新しい。

フロントのお姉さんはみんな親切で、ツアーの手配はもちろん、アプリで安いタクシーを手配してくれたりもした。
ただ、ベッドメイキングがされていなかったり、枕の下のベッドクッションに髪の毛がたくさんついていたり、客室係に問題があるように思われた。

8/10

Excellent

15 Mar 2019

Mariia

Останавливались с подругой, с 08.03.2019 по 10.03.2019. Отельчик приятный. Расположение удачное - до Каскада пешком 15 минут, рядом магазин и пункт обмена. Персонал доброжелательный. Завтраки не самые разнообразные, но голодными не оставались. Порадовало наличие каши. Номер просторный, фай-вай ловил, есть лифт. Из минусов: плохо уходит вода в душе (жили на 5 этаже), нет окон.

Friends

10/10

Exceptional

12 Mar 2019

Verified traveler

Огонь

Очень крутой отель и персонал.
Простой завтрак, но все остальное очень хорошего качества и состояния.
Персонал заслуживает отдельной похвалы.

Family

8/10

Excellent

16 Oct 2018

Pavel

к сожалению не очень чистый, если брать независимо от места и времени гостиницу ( средняя статистика по Миру), необоснованно дорогая стоимость проживания. на завтраке за кофе необходимо доплачивать. на просьбу предоставить дополнительный ключ для второго проживающего, отказали!
в целом очень гостеприимный народ.

10/10

Exceptional

16 May 2017

IRINA

Удобный, чистый, отель

Отель для тех, кто намерен тратить время отпуска только на экскурсии и отдых. Все бытовые надобности сотрудники возьмут на себя.

Partner

10/10

Exceptional

08 Jan 2017

Egor

Супер отель

Самый потрясающий отель в Армении за такие деньги

Family

10/10

Exceptional

10 Nov 2015

Chris

A new hotel at a quiet neighborhood.

Staff are friendly and helpful. Room is nice and clean . Reasonable price. Good breakfast.

8/10

Excellent

22 Sep 2015

Esa

Siisti hotelli hiukan ydinkeskustan ulkopuolella.

Olimme kaveriporukalla Yerevanissa ja päädyimme tähän hotelliin Tripadvisorin perusteella ja kohtuullisen hinnan johdosta.

Hotelli on uudehkon oloinen ja siisti. Harmi on se, että kaupungin keskusta ei ole ihan helpon kävelymatkan päässä, joten taksit tulevat tutuksi.

Kävimme Geghardin luostarissa visiitillä ja siihen käyntiin saimme hotellin oman kuljettajan autoineen kuskiksi. Auto oli siisti ja kuski hyvä, vaikka ei kielitaitoinen.

Family