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Plaza Inn Heilbronn

Heidelberg · Germany

Kastellstrasse 64, 64View location

8.0/10Excellent252 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort8.0/108.0
Condition7.8/107.8
Location5.0/105.0
Neighborhood6.2/106.2
Value7.0/107.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Plaza Inn Heilbronn

The PLAZA INN Heilbronn is located in the Käthchenstadt Heilbronn. The hotel is located approximately 1. 5 km from the city center and is ideally accessible from the motorway. The motorway slip road takes you to the Red Blue congress center or Neckarsulm in just a few minutes by car.

The hotel has 107 rooms in 3-star superior standard. Our rooms are all equipped with a shower/toilet, hairdryer, telephone, safe, minibar or refrigerator, flat screen TV, a coffee-tea station and free WiFi access.

A sauna with an adjoining relaxation room is available for relaxation. Our well-equipped fitness room can be used free of charge by our guests. In the immediate vicinity of the hotel there is a beautiful route along the Neckar, which is ideal for idyllic walks, jogging or cycling.

Bicycles can be rented free of charge at the hotel.

Read more about this hotelShow less

When you stay at PLAZA INN Heilbronn in Heilbronn, you'll be connected to a shopping center, within a 5-minute drive of Casino Chuck A Luck and Knorr Arena. This family-friendly hotel is 1.7 mi (2.8 km) from BuGa beach and 2 mi (3.2 km) from experimenta - Das Science Center.

Make yourself at home in one of the 107 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste.

Conveniences include safes and desks, and housekeeping is provided on request. Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 6:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 16 for adults and EUR 8 for children aged 6 to 11
    • Secured self parking fee: EUR 10.00 per night
    • Pet fee: EUR 20 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: EUR 35.0 per night
    • Facilities fee: EUR 8.00 per person, per day and includes use of: sauna

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Ukrainian

    English

    Romanian

    Turkish

Nearby attractions

Casino Chuck A Luck 1.1 km / 0.7 mi
Knorr Arena 2 km / 1.2 mi
BuGa beach 2 km / 1.3 mi
Städtische Museen Heilbronn museums 2.3 km / 1.4 mi
Heilbronn Deutschhof 2.3 km / 1.5 mi
Theatre Heilbronn 2.9 km / 1.8 mi
Löwen Play Casino 6.7 km / 4.2 mi
German Motorcycle Museum (Deutsches Zweirad-Museum) 8.3 km / 5.1 mi
Rolf Willy Weinbau 8.6 km / 5.3 mi
Stromberg-Heuchelberg Nature Park 10.7 km / 6.6 mi
Heuchelberg Weingärtner 11.7 km / 7.3 mi
Wimpfen Imperial Palace 12.2 km / 7.6 mi
Stettenfels Castle 12.7 km / 7.9 mi
Dog Park Neckarwestheim 13 km / 8.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 51
  • Number of floors (main building): 3
  • Single rooms: 1
  • Double rooms: 50
  • Suites
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • EuroCard
  • Small pets allowed (under 5 kg)Extra charge
Show 23 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parkingExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Terrace
  • Gym
  • Luggage room
  • Bar
  • Restaurant
  • Banquet hallExtra charge
  • SaunaExtra charge
  • Breakfast
  • À la carte dinnerExtra charge
  • Breakfast and dinnerExtra charge
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BED • 1 Bedroom • 24 m²TPL.DB
    TRIPLE WITH DOUBLE BEDPhoto unavailable10 photos

    Plaza Inn Heilbronn

    TRIPLE WITH DOUBLE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Room amenities

    • TV
    • Bathroom: 1
    • Shower: 1
    • Wi-fi
    • Hairdryer
    • Toiletries
    • Desk
    • Cable TV
    • Smoke detector
    • Clothes Dryer: 1
    • Electric Kettle: 1
    • Minibar
    • Tea and coffee making facilities
    • Carpeted floors
    • Individually adjustable air conditioning
    • Central heating
    • Safe
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORTTRIPLE • COMFORTTPL.OM

    Photos are not available for this room type.

    Plaza Inn Heilbronn

    TRIPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI-1

    Photos are not available for this room type.

    Plaza Inn Heilbronn

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE QUEEN SIZE BEDSINGLE • QUEEN SIZE BEDSGL.QN

    Photos are not available for this room type.

    Plaza Inn Heilbronn

    SINGLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    Plaza Inn Heilbronn

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 22 m²SGL.ST-1
    SINGLE STANDARDPhoto unavailable10 photos

    Plaza Inn Heilbronn

    SINGLE STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Room amenities

    • Toiletries
    • Smoke detector
    • Cable TV
    • Desk
    • 220V power supply
    • Wi-fi
    • Safe
    • Central heating
    • Carpeted floors
    • Tea and coffee making facilities
    • Cooker
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE PREMIUMTRIPLE • PREMIUM • 1 Bedroom • 30 m²TPL.PI
    TRIPLE PREMIUMPhoto unavailable10 photos

    Plaza Inn Heilbronn

    TRIPLE PREMIUM

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.PI

    Room amenities

    • Hairdryer
    • 220V power supply
    • Toiletries
    • Desk
    • Cable TV
    • Bathroom: 1
    • Smoke detector
    • Electric Kettle: 1
    • Wi-fi
    • Disability-friendly bathroom
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Shower: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable10 photos

    Plaza Inn Heilbronn

    DOUBLE STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Individually adjustable heating
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Toiletries
    • Desk
    • Cable TV
    • Smoke detector
    • 220V power supply
    • Disability-friendly bathroom
    • Electric Kettle: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Plaza Inn Heilbronn

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Plaza Inn Heilbronn

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Plaza Inn Heilbronn

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 22 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable10 photos

    Plaza Inn Heilbronn

    DOUBLE WITH DOUBLE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom: 1
    • Electric Kettle: 1
    • Clothes Dryer: 1
    • Smoke detector
    • Cable TV
    • Desk
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Disability-friendly bathroom
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 16 m²SGL.ST
    SINGLE STANDARDPhoto unavailable10 photos

    Plaza Inn Heilbronn

    SINGLE STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wake-up service
    • Wi-fi
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Electric Kettle: 1
    • Smoke detector
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Direct dial telephone
    • TV
    • Ironing set
    • Radio
    • Tea and coffee making facilities
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUM • 1 Bedroom • 30 m²TWN.PI
    TWIN PREMIUMPhoto unavailable7 photos

    Plaza Inn Heilbronn

    TWIN PREMIUM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Room amenities

    • Cable TV
    • Smoke detector
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Electric Kettle: 1
    • Clothes Dryer: 1
    • Individually adjustable air conditioning
    • Central heating
    • Safe
    • Disability-friendly bathroom
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Plaza Inn Heilbronn

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Plaza Inn Heilbronn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE PREMIUMTRIPLE • PREMIUMTPL.PI-1

    Photos are not available for this room type.

    Plaza Inn Heilbronn

    TRIPLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Plaza Inn Heilbronn

8.0
Excellent
252 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.8 /10
Location
5.0 /10
Neighborhood
6.2 /10
Value
7.0 /10
Amenities
8.0 /10
75 reviews shown
10/10
Exceptional
19 Jun 2024
nicholas
Best breakfast in Europe
Leisure Family
10/10
Exceptional
27 Jun 2023
bogdan
best western = best hotel
10/10
Exceptional
16 Sep 2021
Mohd Asad
Good atay
Business
10/10
Exceptional
31 Aug 2021
Matthew Justin
Great stay for my needs. Clean and efficient
Leisure Self
8/10
Excellent
27 Jun 2021
Sheila

Could be a jem

This hotel iseems to be undergoing renovation when we stayed there. Its accommodation is spread over 2 buildings across the road from each other. Each buidling has its own underground car park from which you can gain entry to your accommodation so fi d out building you're in before parking your car!
The front desk was very welcoming and helpful. The room had plently of space and was clean. It had access to the outside grassed area but this hadn't been renovated yet.
Partner
6/10
Pleasant
16 Sep 2020
Johannes
There was work carried out on some rooms on my floor which I was not informed about. Loud noise during the day and dirty carpets on way to my room.
Was hoping to use sauna but this was not possible due to corona.
Business
8/10
Excellent
06 Jan 2020
Verified traveler
Hotel standard is OK. Clean and quiet. Almost no free parking available as limitation.
Business Self
6/10
Pleasant
27 Sep 2019
Verified traveler
Hotel was overall fine. It is in an industrial place and doesn’t have a gym even though it was advertised as having one.
Business
2/10
Poor
27 Aug 2019
Verified traveler
Disappointed
Friends
8/10
Excellent
20 Apr 2019
Verified traveler
Hotel was comfortable, great water pressure. The description states laundry service and fitness center, but should specify outside paid for laundry service and outside paid for fitness center.
10/10
Exceptional
05 Jan 2019
Amy

Great stay

Great stay
10/10
Exceptional
07 Sep 2018
Tim
Easy to get to! Parking isn’t free, but it’s conveniently located in the underground parking garage. The breakfast is outstanding and well worth the 10€! The comfort room easily fit a double bed and an extra single bed for our son. The shower is a bit small for larger people, otherwise great pressure! Recommended!
10/10
Exceptional
16 Jul 2018
Petra

wonderful place

everyone is very friendly and helpful. The hotel is nice and modern and very quiet. Also the rooms and the whole hotel is very clean. They have the best breakfast in the mornig and you can sit outside on the patio? beer garten and enjoy it. The restaurant and bar is also very nice and they have the best steaks. We had a great time
4/10
Poor
02 Jan 2018
T

Strange Location and Hotel

I imagine that this hotel is more for the business traveller, for us it was a stop off to visit Heilbronn as part of a longer trip.
We did not pay enough attention to the location when booking - it is on the wrong side of the river for the city centre, with the river crossed via a busy bridge, so you probably need a car to get anywhere in Heilbronn.
The location is also quite difficult to find, in the middle of an industrial estate, with the accommodation spread across at least two buildings on opposite sides of a road.
Our experience was disappointing, with evening staff not really appearing to care and giving poor service - to start with we were given a room that had one less bed than we had booked and there was an issue over their lack of knowledge on how to operate the hotel’s own computer booking system! The rooms seem quite cramped.
There is parking, which you must pay for, but the reception also has a sign warning that your car will be towed away by the neighbouring business if you do not park correctly.
Due to late arrival after a long drive, plus the room hassle making it even later, we did not stay for breakfast (another paid extra) the next morning.
Overall, it could have been a good experience, based on value for money, but this slightly odd hotel let themselves down.
10/10
Exceptional
12 Oct 2016
Verified traveler

Quality Stay

We traveled to attend the Ludwigsburg Pumpkin Festival, and the majority of hotels in the vicinity were filled to capacity. I decided on Best Western based on its proximity to the autobahn and Orbitz rating. I booked it two days prior to arrival. Upon arrival, the hotel staff spoke English and humored my attempts to speak German. They quickly provided a room, and they provided a recommendation for lunch. The room was very clean, and when we returned from lunch they had already placed two small beds in our room for our two children. The hotel allows pets, and it charges a nominal fee. The restaurant provides an excellent dinner and breakfast. The dinner, however, is a bit more formal than I expected so if you have a three and one year old combination just find dinner out on the town. Overall, a clean and quality stay...
10/10
Exceptional
29 May 2026
Julia
Sehr zu empfehlen - gerne wieder 😊
Friends
8/10
Excellent
12 Jan 2026
Michael
Leider gab es nur Aufbacksemmel. Bei diesem Frühstückspreis ist das nicht ok.
Business
8/10
Excellent
12 Jan 2026
Oleg
Frühstück gute Auswahl, freundliche Personal, ruhige Lage
Business_and_leisure Self
10/10
Exceptional
20 Dec 2025
Elisabeth
Alles
10/10
Exceptional
14 Nov 2025
Mladen
Preis-Leistung perfekt.
Friends_and_family Family
4/10
Poor
30 Sep 2025
Pere
Cuando entramos por primera vez la habitación pese a estar arreglada estaba sucia, polvo en el baño y en la mesa. El jabón de manos estaba vacío y apenas habia un gel de baño, sin schampoo. Luego estuvimos 4 noches y pese a dejar el cartelito de porfavor limpiar cuarto, no lo limpiaban ni cambiaban las toallas, la única vez fue porque lo pedimos en recepción expresamente.
Leisure Partner
10/10
Exceptional
27 Jul 2025
Jos
Perfect
Partner
4/10
Poor
01 Jul 2025
Andrea
Klimaanlage defekt bei dem Wetter.Kein anderes Zimmer verfügbar. Die Klima war aber nicht erst seit diesem Tag defekt. Aufgrund der Uhrzeit und Terminen war auch keine Buchung eines anderen Hotels möglich. Kein Entgegenkommen des Hotels wegen dem Preis,weil über Expedia gebucht worden ist
Business Self
10/10
Exceptional
10 Jun 2025
Sebastian
Sehr gepflegtes Hotel mit gutem Fitness-Raum und hervorragendem Frühstück.
Business
4/10
Poor
18 May 2025
Natascha

Hotel mit kleinem Insektenproblem

Der erste Eindruck des Hotels war wirklich gut. Die Zimmer sind klein, aber gemütlich eingerichtet. Das Bad wirkt neu und modern. Wir sind spät abends angereist und gleich müde ins Bett gefallen. Aber als wir morgens um 5 Uhr von \"krabbeln\" auf der Haut geweckt wurden, war es vorbei mit gemütlich. Das Bett und auch der Rest vom Zimmer war von Ameisen befallen. Wir haben sofort unsere Sachen zusammen gepackt und das Zimmer verlassen. An der Rezeption haben wir die Dame darauf hingewiesen, welche nur entgegnete: \"Dann bis zum nächsten Mal, hoffentlich ohne Ameisen.\"

Das ist für mich keine akzeptable Reaktion auf eine Kundenreklamation - dahingehend sollte man das Personal besser schulen. Deshalb leider keine Empfehlung.
Partner
8/10
Excellent
08 Dec 2024
Dirk
Lage im Gewerbegebiet a.m.S nicht die beste Wahl, um Heilbronn zu entdecken.
Leisure Self
8/10
Excellent
04 Dec 2024
Dieter
Das Hotel hat alle meine Erwartungen erfüllt,
laut Rechnung vom Hotel kosten 2 Übernachtungen
151,77 €, bezahlt aber habe ich bei Ihnen 178,55 € ?
Warum ?
10/10
Exceptional
24 Nov 2024
Adriana Mihaela

3 Tage im Best Western am Kastell Heilbronn

Alles war ok , nettes Personal.
Business Self
10/10
Exceptional
17 Nov 2024
Thomas Hermann
Wir hatten das Hotel für eine Veranstaltung am Abend gebucht und werden es bei der nächsten Veranstaltung auf jeden Fall wieder Buchen. Wir waren sehr zufrieden.
Leisure Partner
10/10
Exceptional
18 Oct 2024
Dirk

Gutes Hotel

Für eine Geschäftsreise mit 1-2 Nächten sehr zu empfehlen.
Business
10/10
Exceptional
07 Aug 2024
Ismail
Sauberkeit und ruhig
Business Self
10/10
Exceptional
19 Jun 2024
Emrah
Gut
10/10
Exceptional
12 May 2024
Serge
Le service a été excellent par les deux personnes à la réception.
Leisure
2/10
Poor
29 Apr 2024
Verified traveler

Enttäuschendes Erlebnis in einem kalten Zimmer\n


Als meine Frau und ich um Mitternacht unser Zimmer betraten, wurden wir von einem unangenehm kalten Hauch begrüßt, der durch das auf Kipp stehende Fenster drang. Angesichts unserer leichten Erkältung und der kurzen Schlafzeit von nur 3-4 Stunden auf unserer Durchreise war dies äußerst frustrierend. Trotz der Möglichkeit, die Temperatur auf der Klimaanlage auf bis zu 30 Grad einzustellen, konnten wir das Zimmer einfach nicht aufwärmen. Am nächsten Tag beschwerte ich mich telefonisch beim Personal, nur um zu erfahren, dass angeblich Heizkörper vorhanden seien, die jedoch hinter den langen, schweren Vorhängen versteckt waren. In den letzten Monaten habe ich in 6-7 verschiedenen, modernen Hotels übernachtet, und alle nutzen die Klimaanlage zur Heizung. Da nach 23 Uhr kein Personal mehr im Haus war, zögerte ich, jemanden anzufordern, um weitere Unannehmlichkeiten zu vermeiden. Es ist frustrierend, 70€ für ein kaltes Zimmer zu zahlen, besonders wenn keinerlei Entgegenkommen seitens des Hotels bei der Preisgestaltung gezeigt wird. Diese Erfahrung war enttäuschend und hinterlässt einen bitteren Beigeschmack.
Partner
8/10
Excellent
21 Apr 2024
Gökhan
Alles perfekt. Der Mitarbeiter Caner sollte hervorgehoben und gelobt werden. Super. Klasse
Business_and_leisure Family
8/10
Excellent
12 Apr 2024
martin
Nice stay ,but surprised that only meal in restaurant was pizza.
Business
6/10
Pleasant
16 Mar 2024
Ulrich

Zur Not ok

Betten sind leider durch und die riesen Kissen mit Kunststoffinhalt waren für uns beide nichts - das dritte Kissen war OK, aber eins für 2 Leute...?
Partner
10/10
Exceptional
07 Mar 2024
Michael
Preis/Leistung OK.
Gutes und reichhaltiges Frühstück
Leisure Family
10/10
Exceptional
01 Mar 2024
Ronny
Alles wie immer Super ......
Reklamationen wurden sofort Beseitigt ...
Frühstück ausreichend und gut
Business
6/10
Pleasant
28 Dec 2023
Edgar
Fernsehen ist nur beim Liegen in den Betten möglich. Das Zimmer wurde am 25.12. nicht gereinigt, da wir nicht das Schild \"Bitte Zimmer reinigen\" nicht an die Tür gehangen haben.
10/10
Exceptional
27 Dec 2023
AYATO
stuff is very kind.
room is very beautiful!
Leisure Partner
8/10
Excellent
20 Dec 2023
Dirk
Gutes Preis/Leistungsverhältnis und guter Zustand. Ideal für Business-Reisende und Durchreisende
Business_and_leisure Self
8/10
Excellent
20 Nov 2023
Hugo J.

Hyggelig betjening

Hyggelig Personale og god lunsj, men rommet ble ikke rengjort under det tre dagers oppholdet.
Friends_and_family Family
8/10
Excellent
05 Oct 2023
Doris

Gutes Buiseness-Hotel

Dumm, dass es am Samstag kein frühes Frühstück gab obwohl eine große Gruppe von Ausstellern vom Stoffmarkt es gewünscht hätte !!
Business
10/10
Exceptional
18 Sep 2023
Kovan
Sehr nette Mitarbeiter/innen
8/10
Excellent
12 Aug 2023
Peter van
Schoon en modern. Voor deze prijs echt prima. Prima voor de doorreis. Directe omgeving rond het hotel is niets.
4/10
Poor
12 Jul 2023
Steffen
Zu laut , Gastronomie wegen Personalmangels geschlossen ( gekühlte Getränke lediglich aus dem Automaten ) , Haare und Zahnpasta Rückstände im angeblich frisch geputzten Badezimmer
Schlussendlich erwartet man für den Preis nicht das Gefühl als würde man in einer Jugendherberge übernachten !
8/10
Excellent
21 Jan 2023
Christophe

Bon hôtel

Bon séjour, hôtel sobre mais bien, tout est dans la norme, bon wi-fi et bon petit-déjeuner
Business
10/10
Exceptional
07 Jan 2023
Torsten
Service war sehr gut. Personal war freundlich und zuvorkommend.
Leisure Partner
8/10
Excellent
12 Dec 2022
Ralf
Alles bestens! Sauber, nett! Nur zur Übernachtung voll ok!!
Business Self
10/10
Exceptional
03 Nov 2022
Manuel F.
Buenas instalaciones a buen precio, personal muy amable
Leisure Partner
10/10
Exceptional
15 Oct 2022
Panagiotis
Ich habe 11 Nächte im Best Western verbracht. Auf Grund der Dauer meines Aufenthaltes habe ich ein kostenloses Zimmerupgrade bekommen, welches im Neubautrakt war. Sehr groß, geräumig und edel. Frühstück ist klein aber fein, total ausreichend.
Business
8/10
Excellent
09 Jul 2022
Christophe

Hotel good, in the main building especially

WIfi OK in the main building, inefficent in part of the annex, otherwise good hotel, nice staff, parking OK and breakfast very good
Business
8/10
Excellent
18 Oct 2021
Verified traveler

Alles wie man es sich wünscht.

Gemütlich und sauber.... sehr gute Betten...tolle Badezimmer mit Regendusche... . Kühlschrank und Wasserkocher auf dem Zimmer... größer TV.... es gibt sogar Zimmer mit kleiner Terrasse, bestens für Raucher geeignet.... super Frühstücks-Buffet... kleine, günstige Speisen im Restaurant (Pizza/Flammkuchen)... Supermarkt in 5 Minuten zufuß erreichbar... genügend kostenlose Parkplätze in Hotel Umgebung.... leider keine Restaurants in der Umgebung, aber man ist in 15 Minuten zufuß in der City, dort gibt es genügend Auswahl.
Business
10/10
Exceptional
17 Aug 2021
Cordula

Erholung und Zimmer spitze

Perfekt war das Zimmer und das Frühstück! Sehr schöne Atmosphäre! Das Zimmer ist modern eingerichtet mit elegantem Bad! Super ist der Fahrradstellplatz in der Tiefgarage! Klimaanlage funktioniert! Sehr großer Fernseher, sogar mit Radioprogrammen- klasse! Die Innenstadt ist mit dem Fahrrad in 8 Minuten erreichbar!
Self
6/10
Pleasant
15 Aug 2021
Verified traveler
Good but first floor is under consideration
Business
10/10
Exceptional
15 Aug 2021
Cordula

Heilbronn - eine Reise wert -

Das Personal ist super freundlich und hilfsbereit! Das Zimmer ist modern eingerichtet mit allem, was einen erholsamen Urlaub ausmacht! Die ebenerdige Dusche mit Regenbrause ist perfekt!
Das Frühstück ist super lecker und vielfältig! WLAN funktioniert einwandfrei!
Self
4/10
Poor
27 Jul 2021
Verified traveler
Wir sind im Neubau untergekommen, die Einrichtung und das Zimmer waren aber schon sehr alt, die Matratze war durchgelegen und ich habe die ganze Nacht schief gelegen und wenig geschlafen.
Leisure Family
10/10
Exceptional
04 May 2021
Cornelia
Alles war gut. Sehr netter Empfang. Gerne wieder! 🙂
Business
10/10
Exceptional
11 Oct 2020
Verified traveler

Muy cómodo y recomendable

Buena ubicación, con servicio de parking y tiendas y restaurantes en los alrededores.
Business
8/10
Excellent
05 Oct 2020
Ulli
Sehr guter Service
Gutes Frühstück
Gute zentrale Lage
Friends_and_family Partner
8/10
Excellent
02 Oct 2020
Frank
Restaurant und Bar waren leider geschlossen - schade! Die Zimmer sind nicht alle auf dem neuesten Stand, es wurden aber gerade umfangreiche Renovierungsarbeiten durchgeführt.
Business
8/10
Excellent
23 Sep 2020
Verified traveler
Bei meiner Bewertung muss man berücksichtigen, dass sich das Hotel momentan im Umbau befindet.
Business
2/10
Poor
15 Sep 2020
Verified traveler
Zimmer stinkt sehr nach Rauch und kam kein heisses Wasser in der Dusche.
Niemand in der Rezeption am Morgen und Garagetür hat nicht funktioniert!!!
Business
8/10
Excellent
27 Aug 2020
Thomas
Nettes Hotel, ideal für ein - zwei Nächte.
Wir waren mit dem Fahrrad unterwegs und hatten das Hotel für eine Nacht gebucht. Zu Fuß scheint mir der Weg in die Innenstadt etwas lang.
Leisure Partner
2/10
Poor
08 Jul 2020
Verified traveler
Trotz freier Kapazitäten wurde mir ein extrem dunkles Zimmer gegeben, das Internet hat zum wiederholten Mal nicht funktioniert und der Gastrobetrieb wurde bis auf ein rudimentäres, aber überteuertes Frühstück eingestellt. Das war vorerst das letzte Mal, dass ich in diesem Hotel übernachtet habe.
Friends_and_family Family
10/10
Exceptional
10 Mar 2020
Juergen
Toller Service, nettes Personal , gutes Essen und Frühstück
8/10
Excellent
02 Mar 2020
Manfred

Gutttt...

Alles gut, Sauberkeit, Ordnung, Personal, Preis.
Nur durch zu wenig Parkplätze ist man gezwungen einen Tiefgaragenplatz anzumieten.
Business
8/10
Excellent
19 Feb 2020
Martin
Guter Best Western Standard.
Mit der Buchung von Payback- oder Rewards Punkten ist das Personal leider überfordert.
Business
8/10
Excellent
12 Feb 2020
Verified traveler
Unterkunft war gut, jedoch roch es im Zimmer nach Zigarettenrauch.
Friends_and_family Partner
8/10
Excellent
12 Feb 2020
Steven
Ruhige Lage und Sauberkeit war positiv. Negativwar lediglich der langsame Aufzug.
Friends_and_family Partner
6/10
Pleasant
26 Jan 2020
Vau
Die Ausstattung ist etwas in die Jahre gekommen. Sehr sauber.
Business Self
8/10
Excellent
18 Nov 2019
Rainer

Mittelmässiger Empfang

Die Dame an der Rezeption war es wichtiger Privatgespräche zu führen, als wartende Gäste zu versorgen .Sonst war alles gut
Self
4/10
Poor
04 Nov 2019
Lisa
Dame an der Rezeption empfängt die Gäste nicht freundlich. Unter den Zimmerausstattungen waren Bügeleisen und Bügelbrett aufgelistet, doch wurden diese nur auf Anfrage verliehen.
Im Badezimmer Zahnpasta Reste vorheriger Gäste und auf warmes Wasser musste ich 10 Minuten unter der Dusche warten.
Nicht empfehlenswert!
Friends_and_family Family
10/10
Exceptional
26 Oct 2019
Verified traveler
Schöner Hotel, modern, saubere Zimmer und gut zum erholen.
Friends_and_family Family

Location & surroundings

Plaza Inn Heilbronn
Kastellstrasse 64, 64, Heilbronn, Germany

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Plaza Inn Heilbronn

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