Cinnamon Hotel Bangkok by ZUZU

10/10

Exceptional

15 Mar 2026

Francis

Great location and friendly staff

4/10

Poor

01 Jan 2026

ORATHAI

it’s very close to Don Mueang Airport, so we can hear planes all the time.

10/10

Exceptional

13 Dec 2025

wallace

Cleanliness was Top Notch the staff oh my God you couldn't get a friendly or group nice helpful anything you need they're there for the manager the sweetest lady you ever talk to she cares about her job and it shows we're already planning another trip here to stay here the building's old but everything seems to work that I know of I highly recommend it

Leisure Family

4/10

Poor

28 Oct 2025

Jairo

Staff was very nice and accommodating. Unfortunately hotel is very old and outdated. Pictures posted seems a bit edited or just have good lighting

10/10

Exceptional

03 Feb 2024

HOWARD

It was close enough to Bangkok Central via Grab or MTB. Very safe to walk around the community even in the dark. The staff was accommodating and courteous. I would stay there again and again. Hidden Gem !!!

Business_and_leisure Self

4/10

Poor

02 Jan 2024

Dave

very isolated place

VERY ISOLATED PLACE. you are at least 1 hour drive from every touristic attraction. The breakfast is really bad and not much European taste food. mostly Chinese food. Too size is ok but very bad and old loud a/c which make it impossible to sleep.
There are no shops or any metro or any attraction close to this place. Be aware you are very isolated

Friends_and_family Friends

10/10

Exceptional

11 Feb 2023

Joyce

Staff provided EXCELLENT service in arranging taxi’s, massage, etc.

Leisure Self

10/10

Exceptional

25 Sep 2022

Rattana

All great, peace , comfort and clean

Leisure Self

8/10

Excellent

06 Jun 2019

Priyadarsanan

Located interior, difficult to access main road, but the hotel provide drop and pick up to the nearest main road in a tuk tuk. Swmimming pool is a name sake tank. The 'beer garden' is a not so hygienic roadside restaurant run out of the hotel garage.

Business Self

10/10

Exceptional

03 Jan 2019

Verified traveler

The staff were well trained, courteous and professional. The breakfast was excellent.

Business_and_leisure Partner

10/10

Exceptional

30 May 2018

Rhuddhesh

Nice cozy place tucked away near Chatuchak market

Nice little cozy place tucked away in the interior residential part of Bangkok near Chatuchak market. The staff is lovely and always helpful. The restaurant Cher And is lovely (both in the lobby and on 2nd floor) and the rooms are comfortable without any unnecessary frills. Cheers to the staff and keep up the good work!
P.S.: a note of advise for Breakfast buffet. You may want to add some options for vegetarians in the offering. Vegan/Vegetarian is the growing trend in the world.

Partner

8/10

Excellent

01 Jan 2018

DUY H

The service was great. Staff were extremely friendly. The only problem that I had was that the WiFi could use some help. Oh and there was no such thing as soundproof so you can basically hear everything that your neighbors make and they are loud.

Partner

8/10

Excellent

07 Dec 2017

Verified traveler

Very friendly staff!

We were in Bangkok for two nights and definitely recommend this hotel. The staff was incredibly accommodating and friendly. They were great helping us get a taxi and helped direct us where we needed to go. I would use them again.

8/10

Excellent

26 Nov 2017

Claudia

1 Night In Bangkok

Our Stay in the hotel was pleasant enough, will not stay there again, they have a decent restaurant on site, the food was good and a good value.

Reason why we would not stay there or recommend this hotel is because we were ripped off by the hotel staff, we had asked for an Airport pick up and was told that they could have a taxi pick us up for a fee of
$ 1177.00 BAHT which we agreed to, ( not knowing any better), we found out the next day that a pick up from the airport to the Cinnamon Residence should be $ 500.00 BAHT, both my husband and I were a little taken back , that the hotel would charge us what they did.

Our advice to anyone staying at this hotel is arrange your own taxi transportation, they are all metered,
don't trust the staff at the hotel.

10/10

Exceptional

01 Feb 2017

Verified traveler

Great hotel

This is a very nice little hotel. Room was clean, internet was fast, bed was comfortable. I would for sure recommend this hotel. The staff were all very nice as well. Good buffet for breakfast. About 45 minutes from Don Muang airport.
Excellent hotel.

10/10

Exceptional

18 Jan 2017

Kay

Good value hotel.

The bed was extremely comfortable and the TV had a good film channel. The microwave was useful. It was a cheap taxi ride to the Ladprao Shopping Plaza and the hotel staff called the taxi for us as well as providing a free shuttle to the Son Muaeng Airport. The shower head needed cleaning and we could only use the internet on one device at a time which was inconvenient. The pool is very nice with towels provided. The breakfast was good - a buffet as well as the choice of scrambled eggs or an omelette. The staff were professional and friendly. They spoke English which was very much appreciated.

8/10

Excellent

10 Jan 2017

Verified traveler

Convienient hotel

Due to the late night flight I took a cab to the hotel. It was a little hassle to find a taxi driver who were sure of the location. It was about 10 mins away from the airport without traffic and shuttle service from the hotel to the airport was convienient.

10/10

Exceptional

09 Jan 2017

Verified traveler

Convenient for Airport

Great staff, good food in restaurant. Breakfast manic as coach parties took over! Loved the spacious rooms and views!

8/10

Excellent

12 Dec 2016

Rudy

Need more info- Airport shuttle pick up & drop off

Since they have specific airport shuttle services pick up hours, the hotel should have indicated that in their website or Expedia's website especially for first time tourists in Thailand or late arrivals from the airport. Besides, the hotel doesn't respond to emails. We only found out when we contacted Expedia. Also, the hotel should have specify that airport shuttle service is available at the DMK airport only.

8/10

Excellent

28 Nov 2016

jJean

Cimment

The location was not convenience for me.
The breakfast was bore as it serve the same everyday.
Should have more shuffle bus that will bring guests to town or MTT for shopping everyday since Bangkok is consider shopping paradize. Thq

8/10

Excellent

28 Sep 2016

Verified traveler

Little gem of a hotel.

Lovely little hotel. Staff were absolutely great. Room was good and clean. Resturant was good, had lovely evening meal and buffet breakfast.
Would recommend to anyone.

10/10

Exceptional

21 Sep 2016

Robert C

Nice hotel, with above & beyond customer service.

This was a really great place to stay. All members of the staff were very, very friendly and always helpful. The room was clean and tidy. Bed was comfortable and very acceptable. Not to hard or to soft, not worn out, it was just right. The breakfast buffet was a Thai selection of food and was good. The second day they asked if we wanted scrambled eggs and they made them just for us! They did not charge extra for room service, as we ordered supper to our room. The shuttle service was also a great benefit and the driver was very helpful. In retrospect, this place made up for the rip off artists that parade as taxi cab drivers in Bangkok. Why do I say that? Since our flight was delayed seven hours we got to Bangkok at 4:30 in the morning. The airport information told us to this hotel we could expect to pay 300 Thai Baht ($8.62) at the hotel they told us we should not have to pay more than 100 Thai Baht ($2.87). Make double sure the taxi driver has a meter and make him start the meter and use it!
In conclusion Cinnamon Residence gets the top top rating for a hotel.

Family

10/10

Exceptional

07 Jun 2016

Verified traveler

Staff was very accommodating and helpful. Bedroom and bathroom were clean and well lit.

8/10

Excellent

26 May 2016

Lorraine

Great posi near the airport!

We stayed here since we had missed our flight. The hotel was ideal due to its proximity to the Don Muang airport (about 15 min). It was really cute and I wished we had a bit more time to enjoy it as it was really cozy and spacious. I'd definitely stay again if I am doing an overnighter but I'm not too sure what else is around the area...

Family

10/10

Exceptional

01 May 2016

Scott

good stay nice staff.

Just what we needed for the 2 nights.

6/10

Pleasant

19 Feb 2016

Jon

could be improved

I stayed just one night, room was OK, reception staff could have been a bit friendlier, struggled a bit with the language barrier.
close to Dong Muang airport, traffic can be quite busy in the area.
a large tour group checked in so things were a bit chaotic.

10/10

Exceptional

21 Jan 2016

Roger

Close to the \"Wrong\" Airport

I booked this room because it was near the airport. However it was the wrong airport. Bangkok has 2 airports. We arrived at midnight from Chicago to Hong Kong to the Bangkok international airport. It took almost an hour to reach the Cinnomon Residence. Hotel was wonderful with a terrific free breakfast. Learn from my mistake and confirm airport.

Partner

8/10

Excellent

12 Dec 2015

Richard K

Cinnimon Hotel

The staff was very helpful and friendly. They advised us of places to go and how to get there and could communicate in English. They were quick to have a taxi ready when needed.

6/10

Pleasant

08 Nov 2015

GOH

Very noisy

The building was new, location near by Dong Mueng Airport.
But very noisy...terrible sounds noisy although we request for highest floor.

Family

8/10

Excellent

18 Aug 2015

DULCE

Beauty rooms but far

We were so happy, the only problem were that we are far from interest points and the taxis were expensive

Partner

10/10

Exceptional

10 Aug 2015

Bianca

Amazing....

I had an amazing stay at this hotel. It was not in a perfect location but since I had to study and do things for university this room was perfect for me. I enjoyed my stay so much that I extended for another night and I even got a free upgrade.

6/10

Pleasant

26 Mar 2015

El

Was a reasonable place, good for the pricing level

The rooms don't look anything like they do in the picture. Buffet breakfast was extremely limited but the staff other than one manager were extremely helpful and lovely. Their service was probably the best we had received while in Bangkok. There is only a 7eleven 500m down the road other than that it is a taxi ride everywhere. If you need a taxi make sure you plan in advance as you have to be driven down the street by the concierge to the main road to find one or they head out on a scooter to lead one back. Either way allow extra time if needed.

8/10

Excellent

12 Mar 2015

Alan E.

Overnight stays

Comfortable clean hotel. Pool not very inviting. Bell boys very helpful.

Partner

8/10

Excellent

02 Mar 2015

Verified traveler

Value for money

Stay was pleasant. Clean rooms. Nice environment. Value for money.

BUT,

Limited options for breakfast particularly for Indian vegetarians. No breakfast cereals or yoghurt.

8/10

Excellent

27 Feb 2015

adam

OVERALL A GOOD RATING

I ENJOYED THE STAY ONCE YOU FIND THE PLACE
STAFF VERY NICE, VERY CLEAN ROOM AND VERY NICE BREAKFAST

Partner

6/10

Pleasant

25 Dec 2014

Verified traveler

Stay review

Room is ok, but transport is an issue.

8/10

Excellent

19 Dec 2014

Steve

Facilities: Modest; Value: Average price; Service: Professional; Cleanliness: Pleasant;

Partner

8/10

Excellent

05 Dec 2014

Sylvain

80% good

All the employees were great
Clean hotel
Good food a la carte
So so location, not easy for bus or taxi
Morning buffet 90 % Asian, no yogurt, no cheese, no cereal, chemical fruit juice.
Be careful with the dry cleaning or clothes washing, they really don't read the specification that your wrote on the card, and when mention to the front desk they don't even offer you a credit or other acknowledgement

Partner

10/10

Exceptional

30 Nov 2014

Verified traveler

Overnight before a flight

I needed a hotel near the airport to stay overnight. All I was looking for was, good internet, clean room and shower. The hotel is modern, new and have all the things I needed at a reasonable price

6/10

Pleasant

09 Nov 2014

sherlyn

Suitable for people wanting a ride to airport

I really enjoy the service there.People go the extra mile to help you in calling cab, bring you to the room, etc. But it was out of place. They do have shuttle services so do check the timing at the website before your booking and remember to make reservation at the counter beforehand.

8/10

Excellent

14 Oct 2014

Warren W

Great hotel

Loved this hotel. It's great if you're needing to be close to DMK, not close to public transport. 7-11 close. I got an upgrade as the hotel was full and it was awesome

8/10

Excellent

13 Oct 2014

Shirley

Great hotel

Very cosy stay. Pleasant environment with friendly staff. Bar and pool for chilling and relaxing. Gym available as well. Club transport to bring you around at the nearby vicinity.

6/10

Pleasant

13 Oct 2014

Verified traveler

Nice hotel near to Chatuchak market.

Overall is good. But amount of deposite is slightly high.

6/10

Pleasant

14 Aug 2014

Hugues

Facilities: Basic, Modest; Value: Acceptable price; Service: Basic, Polite; Cleanliness: Hygienic , Clean;
No good no bad , just common

Family

6/10

Pleasant

13 Aug 2014

Shany

A bit far

This hotel is brand new and beautifully decorated. It is also clean and offers a great room. The staff is friendly, helpful and efficient. It is however very far from the main attractions in Bangkok. The neighborhood has a much more residential feel to it and you can't just get a cab or tuk tuk off the street. It was also very noisy at night but this could have been due to the arrival of several tourbusses.

10/10

Exceptional

02 Aug 2014

Verified traveler

Awesome Place! Close to DMK

This was a great hotel. It's close to DMK, the staff was amazing and very helpful. The rooms are new, modern, clean and comfortable. The hotel has a cute little gym and a nice restaurant.

8/10

Excellent

17 Jul 2014

Verified traveler

Very good a hotel is not far from airport

10/10

Exceptional

31 May 2014

Verified traveler

I love it!!

Hotel is new with good service, we stay at 7th floor, nice city view. Room is clean and comfortable. It's close to the airport but a little bit far from shopping area

10/10

Exceptional

30 May 2014

Verified traveler

Cinnamon

Staff are lovely; room service fast and awesome.

10/10

Exceptional

21 May 2014

Verified traveler

Nice hotel that doesn't break the bank

Very comfortable room. Helpful staff, and an added unexpected extra with a free shuttle bus to Don Mueang Airport.

8/10

Excellent

15 May 2014

jeri

not bad

it's a nice clean hotel with friendly and knowledgable staffs. there's a coffee house just opposite the hotel that sells delicious home cooked food. location is far from BTS and hotel. most taxi driver will charge by meter from the hotel but most will ask for a min 200baht from the station back. the hotel shuttle runs at limited time period so most of the time we opt for taxi.

8/10

Excellent

02 May 2014

Bob1

Great value for money

I arrived at this hotel for the first time to find my booking was not recorded however once I produced my Internet receipt everything was ok. Lucky there was a room available

Partner

10/10

Exceptional

22 Mar 2014

Verified traveler

Fitness room with Weight Machine!

This is a condo turned hotel. Decent size studio, but sheets were dirty upon arrival - looked like 3 birds pooped on it while it was drying - guest services changed it right away. But all is forgiven since they have a weight machine in the air conditioned fitness room! Location is obviously out of the way, you should know that already. But the staff was helpful and drove me by golf cart to the main road to fetch me a cab. Breakfast included was great.

10/10

Exceptional

17 Mar 2014

Reece

Facilities: Outstanding; Value: A steal, Amazing; Service: Phenomenal, Very friendly; Cleanliness: Immaculate;
Room Service food is delicious.

4/10

Poor

10 Mar 2014

cosmetic tours

I stayed here over 3 weeks but left a week sooner

More than a 3 star stay. Very friendly restaurant staff & Doorman staff. However the reception staff were unfriendly. For me they let my rating score for the hotel down.
I did like the free shuttle service however trying to explain to taxis to get us back to the hotel was always a mission

8/10

Excellent

20 Feb 2014

denzilla

was impressed

for a short stay near Don Muang airport you can't beat it. My only complaint is that the fitness center closed before i arrived at 8pm, but other than that a big thumbs up.

8/10

Excellent

19 Feb 2014

Abishganathan

Condo disguised as a hotel

Cinnamon Residence is a purpose built condominium, and the owners decided to convert to a hotel. Expect fittings of a condo, not a hotel and you will be more than satisfied. Note that the nearest convenience is the 7-11, which is about 2 - 300m from the hotel.

Partner

10/10

Exceptional

13 Feb 2014

Da Tuna

Near Don Muang

Nice hotel, friendly staff. Only used it as a stop over for a flight. Served me very well. Good value for money. You can find cheaper, but not near this quality.

4/10

Poor

18 Jan 2014

BB

It's clean and DMK adjacent but tough on taxis

We were overnight there with an overnight layover through DMK. Arrived early in the evening enough for a full solid night and morning in the City with a flight out mid-day. The building is half condos, half rooms and suites for rent including overnight. It's clean, cookie-cutter modern which is nice for the price. Arranging transfer through the hotel was complicated, though suggested. The driver was not ready to meet us and finding him was a fun exercise for Where's Waldo enthusiasts (had to find the right license plate). After realizing what a short ride it was we decided to negotiate a much better rate ourselves to return the next day. We actually spent significantly less going into the city afterwards once we declined their arranged fee.

10/10

Exceptional

06 Jan 2014

Anna

New hotel, great value for money!

Great hotel, great staff the rooms were beautiful and equipped with everything i needed! My only issues were

1. Booked the place as it advertised a gym however its wasn't yet opened
2. Quite far from the metro/train line. The hotel is not near the city centre if you want to go shopping like MBK at Platnum etc had to do a 30 min walk to get to the train so got over the issue of not having a gym fairly quickly!!!

Overall the only problem i had was location and it wasn't close to the weekend market (about 30 min walk) I believe if the room was situated in the city it would be a 4.5 to 5 star hotel! But in saying this the staff were super friendly and rooms were clean and was all fitted with new appliances. Staff & rooms were 5 stars for me

8/10

Excellent

09 Dec 2013

Verified traveler

Close to DMK airport

40 minutes away from BKK international airport it cost around 600bht, but its very close to DMK airport only 10 mins. early check in additional cost of 1thou bht. overall its good highly recomended.

8/10

Excellent

05 Dec 2013

Jon

Very relaxing

Very relaxing hotel. We only stayed one night, but the bed was comfy, the room was clean, and the staff were incredibly helpful. Its only downside is that it is difficult to find/far from most things. Make sure you have the address written down for a taxi cuz that's the only way to get there.

8/10

Excellent

30 Nov 2013

Mathandgolf

great new hotel

New hotel with large clean rooms. Staff is warm and accommodating. Only downside is the location to the North of Bangkok and no BTS or Mtr. Will stay here again if flying out of Don Meaung.

8/10

Excellent

19 Nov 2013

Shashillo

Facilities: Basic; Value: Economical; Service: Outstanding; Cleanliness: Beautiful;
everything look fresh and clean

Family

8/10

Excellent

18 Nov 2013

Andrew

Facilities: Modern; Value: Great deal; Service: Remarkable; Cleanliness: Lovely;

Partner

6/10

Pleasant

18 Nov 2013

Victor

Merely average

Staff spoke very little English - kind of strange in a hotel, they didn't even have anyone with specific expertise in English. Very loud air-conditioning unit which didn't do a good job of cooling the (quite small) room so ran all night long. No ability to leave your bags on site for a few hours while waiting for a flight - pretty inconvenient as this hotel's main perk is closeness to DMK airport. Location was down a dark and dingy alleyway. Rooms were fine though and the service provided was otherwise good. All dealings with hotel staff seemed honest unlike the hordes of shady characters we met at other Bangkok hotels. With some work on service and different A/C units this could be a good hotel.

6/10

Pleasant

15 Nov 2013

Verified traveler

Clean and New

This hotel is new so everything is clean. Location is remote so they really need a shuttle bus to get anywhere of importance (mall etc...). They currently have a cart that they ferry people to the main road. Also, they charge for early check in (before 2pm).

10/10

Exceptional

26 Sep 2013

Don

Clean and new

I stayed only one night. The hotel was new and very clean and comfortable. Great price from Expedia. I will stay there again for sure. A new find for Bangkok.

6/10

Pleasant

18 Aug 2013

Aussie couple

New hotel

Brand new hotel- thankfully our Thai driver was able to telephone them for exact location as we had driven past due to NO SIGNAGE Good value. Handy to Don Muaeng Airport. Easy to arrange taxi to airport. Room amenities well-provided with small kitchenette

8/10

Excellent

28 Dec 2023

Verified traveler

Bon rapport qualité/prix

Agreable séjour passé au Cinnamon Résidence.
L'hôtel est à un peu plus de 30min de taxi des points d'intérêt. (Kaosan road, Chao Praia river, Wat Pho, Wat Arun...)
Le petit dejeuner est complet et la restauration plutôt bonne et à un bon prix.
La piscine est jolie mais confinée dans un petit espace plus souvent à l'ombre.
Le personnel est poli, serivable et très gentil.
La propreté des chambres/couloir est à revoir légèrement.

Friends_and_family Family

4/10

Poor

12 Jun 2023

Ozgur Hikmet

Vasat

Otelin kondüsyonu fotolardaki gibi değil. Çok eski yataklar ve mobilyalar. Direk üzerine vuran bir klima. Klima yüzünden Uyumak mümkün değil. Sabah saat 5.30 uyandırma istedim. Saat 6.00 ya taksi istedim. Uyandırma yapmadılar. saat 5.50 de aşağı indiğimde taksi bile çağırmamışlardı. Otele güvensem kalmıştım ortada.

Business

8/10

Excellent

21 Mar 2019

Pasarawadee

ห้องพักกว้างขวางสะดวกสบาย พนักงานบริการดีใส่ใจ

ห้องพักกว้างขวาง สะดวกสบาย มีอุปกรณ์ครบครัน การเดินทางสะดวก เข้าออกได้ 2 ทาง ลูกค้าส่วนใหญ่เป็นนักท่องเที่ยวชาวจีน ก็จะวุ่นวายเล็กน้อยในช่วงที่กรุ๊ปทัวร์ชาวจีนกำลังจะเข้าพักและออกเดินทางจากโรงแรม อาหารเช้ามีไม่มาก ห้องทานอาหารเช้ามีการแบ่งโซนชัดเจนสำหรับนักท่องเที่ยวชาวจีนและลูกค้าคนไทย โซนของลูกค้าคนไทยเป็นโซนด้านนอก ไม่มีแอร์ แต่จะได้กลิ่นควันท่อไอเสียรถทัวร์ที่สตาร์ททิ้งไว้เพื่อจอดรอนักท่องเที่ยวชาวจีน จึงทำให้บรรยากาศในการรับประทานอาหารเช้าไม่ค่อยดี อยากให้ปรับปรุงในจุดนี้

Family

8/10

Excellent

02 Jul 2018

DINGHOON

Overall Cennamon Residence hotel is OK, but

Overall it is OK.
But breakfast food menu is very poor, and staffs are noisy when they are cleaning other rooms

8/10

Excellent

25 Dec 2017

Lukasz

Dobra relacja ceny do jakości, warto sprawdzić

Czysto, schludnie, uporządkowanie. Szybka winda, ciche pokoje, czysty basen, jedynie klimatyzacja do wymiany. Bardzo pomocna obsługa (dobry angielski), smaczne różnorodne śniadania, blisko do centrum, ciężko się poruszać uberem, ale czasem się udaje zaoszczędzić.

Partner

8/10

Excellent

21 Nov 2017

JJ

Cinnamon residences

ห้องพักดี บริการใช้ได้ ถ้ามาจากเส้นทางวิภาวดีรังสิตเข้าไม่ไกล แต่ถ้าเข้าทางเกษตร ต้องเข้าซอยที่เขียนว่าทางลัดวิภาวดี42