CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
8.6/10Excellent683 Reviews
Cleanliness9.2/10 9.2
Service8.8/10 8.8
Comfort8.4/10 8.4
Condition8.6/10 8.6
Location8.6/10 8.6
Neighborhood7.8/10 7.8
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Soratama
Enjoy rooftop terrace views at Hotel Soratama, with complimentary Wi-Fi and concierge services. Dine at Emperador, specializing in local cuisine, or enjoy room service (limited hours). Unwind at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Amenities include complimentary newspapers, a 24-hour front desk, and luggage storage. The hotel offers 8 meeting rooms and free self-parking. Relax in one of the 77 individually decorated guestrooms, featuring refrigerators and flat-screen televisions with cable programming, pillowtop beds with premium bedding, and bathrooms with showers and hair dryers.
Located near Plaza de Bolivar, Pereira Cathedral, and the Gold Museum, the hotel is conveniently close to various attractions. The nearest airport is Pereira (PEI-Matecaña Intl. ).
Show less
With a stay at Hotel Soratama, you'll be centrally located in Pereira, steps from Plaza de Bolivar and Pereira Cathedral. This hotel is 0.6 mi (0.9 km) from Olaya Herrera Park and 1.6 mi (2.6 km) from Technological University of Pereira.
Make yourself at home in one of the 77 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. This hotel has 8 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
-
You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Plaza de Bolivar
0.1 km / 0.1 mi
Cathedral of Our Lady of Poverty
0.1 km / 0.1 mi
Pereira Cathedral
0.1 km / 0.1 mi
Pereira's Bolivar Square
0.1 km / 0.1 mi
Pereira Gold Museum
0.3 km / 0.2 mi
Pereira Cultural Center
0.3 km / 0.2 mi
Casino Rivera
0.4 km / 0.3 mi
Victoria Shopping Mall
0.4 km / 0.3 mi
Lucy Tejada Cultural Center
0.5 km / 0.3 mi
Boliz
0.6 km / 0.4 mi
Olaya Herrera Park
1 km / 0.6 mi
Rio Casino
1.1 km / 0.7 mi
Cesar Gaviria Trujillo Viaduct
1.2 km / 0.8 mi
Pereira's Art Museum
1.6 km / 1 mi
Museum of Art
1.6 km / 1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 77
- Number of floors (main building): 11
- Single rooms: 45
- Double rooms: 25
- Junior suites: 7
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Visa Electrón
- City centre
Show 31 more facilities & services
- Nearest Bus / Metro Stop
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fi
- Room service
- Laundry service
- Launderette
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Terrace
- Newspapers
- Bar
- Restaurant
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Sun loungersExtra charge
- MassageExtra charge
- Breakfast
- Breakfast buffet
- À la carte lunch
- À la carte dinner
- Snacks
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
SINGLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SGL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SEA VIEWRoom • SEA VIEWROO.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
Room SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SEA VIEWSINGLE • SEA VIEWSGL.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
SINGLE SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SGL.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
DOUBLE RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
Bed in dormitory STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: BED.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room GUEST ROOMRoom • GUEST ROOMROO.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
Room GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SEA VIEWDouble or Twin • SEA VIEWDBT.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
Double or Twin SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySoratama
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Soratama
100
reviews shown
Wilmar
Un gran hotel en todo el centro de Pereira. El personal es más que amable, siempre dispuestos a ayudar. La habitación es muy cómoda, especialmente la cama, es de otro nivel. El desayuno buffet funciona muy bien, tiene opciones para todos los gustos. Tiene jacuzzis que puedes reservar, aunque esta vez no los usamos. En general, es un hotel que vale la pena volver, ya dos veces que me hospedo acá.
Hector Julian
The roof top was not ready for a world cup !!! Just one TV
OSCAR
Todo es super
Héctor
Very well maintained place
Really enjoyed stay. I will be looking forward to going there again.
Just wanna thank the staff
Really enjoyed stay. I will be looking forward to going there again.
Just wanna thank the staff
Jorge
Super bien la estadía y los empleados.
Alexandra
Room was very clean. Staff was very friendly would definitely consider staying there again.
Claudia
From the beginning at the front desk we were charged for taxes even though we are American citizens and Colombians as well. But because we said we entry the country by biometric standards ( which does not require the stamp at the passport ) we were charged illegally. We are going to petition de return of our tax money. We we are in Bogotá and we were exempted from taxes. Officers in immigration told us that is illegal . We are never going back to that hotel.
Jose
AC works well, breakfast was very good (variety). Location is great, right in the heart downtown Pereira. Nice & clean room. As far as paying at the property I dont recommend, better off to pay in full before arriving since peso fluctuates daily and create discrepancies when charging on a credit card. All my issues got resolved in a satisfactory manner after working with the administration contact.
Jose
Location is convenient
Clean facilités
Clean facilités
Ivan
Breakfast was great! Good selection of fruits and variety of dishes
JORGE ALBERTO
There is only one elevator and it is slow.
Carlos E.
Upon arrival, we learned that the hotel did not have a restaurant, which was a plus. Every time we wanted to eat or order room service, it had to go through another company. That limited our enjoyment of the place.
Jose
Property doesn't allow late check in.
Johanna
Fresh food
Jorge
Super la experiencia.
Ping
Great location and staff was very friendly and helpful. Would recommend this hotel.
Martha
Great customer service
Marcelo
Excellent
Period
I am adopting this hotel as my got when traveling to Pereira
Period
I am adopting this hotel as my got when traveling to Pereira
Yajaida
I love staying here every time I go to Pereira .
Michael
Staff was very welcoming and and friendly. The breakfast and rooftop restaurant was amazing. Very safe. Would stay again
David
Close to e erything and very nice
Jorge
Nice place, perfect location
Livin'
A lovely spacious and comfortable stay right in the middle of town. Close to everything. I highly recommend it.
Antonio
Good place and walking distance to a lot places
Dora Lucia
The staff is very courteous, friendly and professional. The location of the hotel is convenient for errands around the town.
William
Everything was okay. The location is wonderful.
Paul
The staff was amazing, the room (Suite) was comfortable and exactly as advertised, and the breakfast was a 10/10
Annette
Near Pereira airport $15 k pesos or about 5 dollars; staff is friendly and goes out of their way to help.Hotel rooms are big, bathrooms/shower area is small but good enough for a short stay. Highly recommend for a short stay.
Idel
The hotel is clean and the staff is friendly. The rooftop bar-restaurant is atmosphere is great and the food and drinks are taste good. Only complaint is that there is only one elevator for 11 floors and sometimes it’s very busy. I had a grreat experience and will stay again in my next visit. Thank you!
Alexis
Hola
Colin
Food service staff unfriendly and inefficient.
Lawrence
Always such a great place to stay in pereira. Staff is amazing, rooms are clean and comfortable
Gregory
Rooms were beautiful and very clean. Marlon was fantastic!!! The bar/restaurant was also very good. Great price!
Miodrag
Great hotel for low price !
Sergio
Excellent
Mauricio
This property is in a great location the staff is supper friendly, the food is great I love their breakfast and the view from the Sky Lounge restaurant in the 11th floor is amazing.
This hotel is perfect for work because it's very quiet and the wifi is fast this was my second time staying here
This hotel is perfect for work because it's very quiet and the wifi is fast this was my second time staying here
Bernadette
It was just right. Hot breakfast and tea/ chocolate was just right. Excellent
Sebastian Rivera
The best in the heart of the city!
Tatei
Amazing staff and very centric
David
everything was good
Gianni
Best location
Myriam
Food was small portion And expencive
Malachi
Great rooftop restaurant amazing food great view.
Consuelo
Great location! Safe, easy to get around the city and clean!
Malachi
Amazing hotel, great staff, and great prices.
José Luis
Es una buena opción de Alojamiento por su ubicación, servicio.
Lawrence
Everything about this hotel was excellent, the staff was friendly and helpful, the rooms were clean, a/c worked great! Dining was too notch. I found nothing but great at this facility.
Nicolas
.
Eric
Fantastic hotel. Great location, beautiful rooms, friendly staff and fantastic restaurants.
Lorena
To be honest I was expecting something different for that price, the food at the rooftop was terrible and overpriced
Breakfast was very good but don't request a hot water, is taking forever.
The staff was very nice most the ladies than the guys and I appreciate the lady at the lobby for helping me to fix the mistake that I did booking my room.
Breakfast was very good but don't request a hot water, is taking forever.
The staff was very nice most the ladies than the guys and I appreciate the lady at the lobby for helping me to fix the mistake that I did booking my room.
Don
We often stay here when catching an early flight out of PEI.
It’s on Plaza Bolivar, so as often the case in a Latin city, there’s stuff to do and see.
Normally, I give them top marks. This time…
First, we took the car straight to the parking garage. It’s a public garage that subs for the hotel.
Mustn’t do that. Must stop in at the desk first, get the many pages of paper filled out, THEN drive the car to the garage. This entails circling several blocks in an inner city, and making an extra stop.
Second.. we reserved the best room. A large, high suite. The TV didn’t work, the AC wouldn’t blow cold and the emblems on the AC control were rubbed off, so no help there. Also the room offered only instant coffee. This hotel is literally the central hub for the Colombian Coffee district.
Lastly, breakfast. The food ranged from ok to ordinary. If this wasn’t the highest priced hotel in the largest city in the area, I’d shrug it off. But, we should get better.
Also lastly…. The large group of young staff wanted to please. Truly. They’ve been trained to display sincere concern and enthusiasm. But…. They’ve not been trained in what that actuallly means.
I picked two slices of whole wheat bread. The large toaster was being guarded by a young lad. I asked if he would move so I could make toast?
He must make my toast. That’s why he’s guarding the toaster. In a little. (Long) while the toast was done.
It’s on Plaza Bolivar, so as often the case in a Latin city, there’s stuff to do and see.
Normally, I give them top marks. This time…
First, we took the car straight to the parking garage. It’s a public garage that subs for the hotel.
Mustn’t do that. Must stop in at the desk first, get the many pages of paper filled out, THEN drive the car to the garage. This entails circling several blocks in an inner city, and making an extra stop.
Second.. we reserved the best room. A large, high suite. The TV didn’t work, the AC wouldn’t blow cold and the emblems on the AC control were rubbed off, so no help there. Also the room offered only instant coffee. This hotel is literally the central hub for the Colombian Coffee district.
Lastly, breakfast. The food ranged from ok to ordinary. If this wasn’t the highest priced hotel in the largest city in the area, I’d shrug it off. But, we should get better.
Also lastly…. The large group of young staff wanted to please. Truly. They’ve been trained to display sincere concern and enthusiasm. But…. They’ve not been trained in what that actuallly means.
I picked two slices of whole wheat bread. The large toaster was being guarded by a young lad. I asked if he would move so I could make toast?
He must make my toast. That’s why he’s guarding the toaster. In a little. (Long) while the toast was done.
Jason
Beware, Additional Charges at check-in
They charged me additional charges at check in and called it taxes. Taxes were included in my booking. It was 10pm so I didn’t want to fight it.
Junior
When I purchased my ticket I specifically booked here because I was told that I had on- site parking. When I arrived parking was indeed complimentary but it was far away from the hotel. Given the parking situation, I opted to valet which cost about 10,000 COP. In my view this was deceiving & did not appreciate it being lied to.
Juan
Very nice hotel, friendly staff, in the city center.
Dinacela Marin
Es peligroso en la noche y el parqueo del auto queda a una cuadra y media caminando
Sandra
La gente muy amable el hotel muy limpio las camas super comodas.
Grettel
the hotel are is perfect and all the sunrroundings are quiet , nice and safe, however hotel is not my choice anymore, reservation was very rude and avoid to help me cancelling even when I request cancellation in advance like a 25 dias before checkin , hotel is clean but rooms beds was very small and they have more choice in the area that probably treat clients in a very smart way.
Jesse
People are amazing i love them
Luz
Amazing property and super friendly staff!
EDGARDO
Very good place to stay in good staff and very friendly people love it thank you
Melissa
Just vacation time
Roger
I thought i had picked a room with a single queen bed. When arrived I was told I had picked a room with two double beds which turned out to be very small. For the price I paid this unacceptable.
Lady
Super me encantó
Juan
.
Isabella
Spacious, clean rooms.
Ivan
Stayed at Soratama for a week, came in with great expectations as the location and all I can say is that it was a great disapointment.
Arrogant entitled front desk staff with zero empathy or sense of customer service.
Too many things too list but ill summarize it.
\"Breakfast \" was a complete joke, did not expect anything Grand but the bare min and I would be content, they have the bravery of serving old hard bread and all bakery goods every single day, you need to chase the servers for spoons, sweetners, salt and coffee or any condiments, if you ask for an omelette you will get raw eggs, super watery juice, fermented chia pudding, complete lack of competence, and if you point it out they will not bring you a proper made to taste one, no replacements, no guests allowed after 7 pm so my mother in law could not be with our 6 month old baby after that
Elevator super slow and just 1 for the whole hotel that barely 3 people can fit in.
They tried to charge taxes to my wife because shes dual citizen ( Canadian / Colombian )
One day they were called to clean the room late ( 430 pm ) but instead of cleaning, they decide to spray what felt like a full can of freshner and upon returning we had to stay out for over one hour with a 6 month old baby because it was intoxicating
Brought it up at front desk and the guy on duty smiled at us with a clown look and replied ( so no freshner tomorrow?)
Just so slimmy .
If you care about being treated well and dont wan
Arrogant entitled front desk staff with zero empathy or sense of customer service.
Too many things too list but ill summarize it.
\"Breakfast \" was a complete joke, did not expect anything Grand but the bare min and I would be content, they have the bravery of serving old hard bread and all bakery goods every single day, you need to chase the servers for spoons, sweetners, salt and coffee or any condiments, if you ask for an omelette you will get raw eggs, super watery juice, fermented chia pudding, complete lack of competence, and if you point it out they will not bring you a proper made to taste one, no replacements, no guests allowed after 7 pm so my mother in law could not be with our 6 month old baby after that
Elevator super slow and just 1 for the whole hotel that barely 3 people can fit in.
They tried to charge taxes to my wife because shes dual citizen ( Canadian / Colombian )
One day they were called to clean the room late ( 430 pm ) but instead of cleaning, they decide to spray what felt like a full can of freshner and upon returning we had to stay out for over one hour with a 6 month old baby because it was intoxicating
Brought it up at front desk and the guy on duty smiled at us with a clown look and replied ( so no freshner tomorrow?)
Just so slimmy .
If you care about being treated well and dont wan
jennai
This was a nice hotel in a very convenient location in the middle of the city. There is a lot of noise from the park located right in front of the hotel but the windows are sound proof. I recommend this hotel.
Glen
Lovely hotel greeted warmly with a staff member holding an umbrella as I got out of the taxi. Huge room decent breakfast and friendly staff
sandra
Like home
Excellent service . Everyone was attentive to our needs. So friendly . Rooms in mint condition and breakfast so delicious. It was my husband first time in Pereira and he was so impressed. Definitely will return and recommend this hotel .
DIEGO
Great location and friendly staff
Jose
Downtown location near everything
jorge
Nice hotel ,safe and beautiful inside, location is a plus
MARCELA
I appreciated the cleanliness of the place and its proximity to various amenities. However, I did not like that we couldn’t be dropped off at the hotel door due to the busy street.
Adriana
Recomendado todo el personal y el hotel
Marco
Parking was too far
Jessica
My stay was amazing. Customer Service was great, berry clean, and the breakfast was amazing.
Philippe
great place well located with great staff i highly recommand OH and great breakfast too
Jason
Good location in the center of the city even though the noise and
Gustavo
Excellent location
Kevin
It’s a very pretty property—well taken care of. In a busy, exciting spot right in front of Plaza Bólivar. Close to everything! My suite was lovely and very big! The bed was nice and firm. I liked the sitting bench in the shower as well—excellent water pressure with hot water! I think the staff was the best part—sweet, considerate employees who made me feel so welcome. I’d go back just to see their smiles. They took very good care of me!
Only two things I didn’t love—only one elevator, and I know the description said typical Colombian breakfast, and I’m still learning about that. I ate the breakfast about half my time there.
Only two things I didn’t love—only one elevator, and I know the description said typical Colombian breakfast, and I’m still learning about that. I ate the breakfast about half my time there.
Philippe
Wow ! Great location in Pereira and such a good value for the price ! An hotel like this in the U.S or Canada is at least 2 times the price ! Great free breakfast, very nice roof top restaurant and jacuzzis ! Right in front of plaza Bolivar Pereira !
Kevin
Nice
Philippe
This hotel is one of the best i stayed in all of Colombia and the staff is very polite and very professional. The room was always so clean. I would recommend to anyone looking for a nice place in downtown Pereira.
Robert
Really nice room
Robert
Na
Mauricio
Excellent property with a great city view
Excellent location very close to everything, right in front of Plaza de Bolivar. I absolutely loved the room the view of the city, very comfortable bed, amazing customer service. The property could do better with the breakfast, other than that a great value for your buck.
Yajaida
Great hotel to stay in Pereria love the roof top
Adrian
Everything was fine during our stay. I would only recommend updating the restaurant menu (11th floor). A dish was ordered according to the menu and served differently. When asking if it was ordered according to the menu, the waiter's answer was that the menu is not up to date.
Jenniffer
Nice
Jenniffer
Super cómodo, limpio
Pablo
Th Hotel was very Noisy ( pidgeons) and the Wi-Fi reception was very bad. The rest it was ok. But I was expecting to be better based on the price.
Namit
The staff was the highlight for me, I cannot remember the last time I was served so well in a hotel. Our room had plenty of natural light and was very spacious. The food, drinks and service from the restaurant was also fantastic, included getting drinks served in the jacuzzi which is on the rooftop! Super clean facilities, and the cleaning service on point as well. My favourite staff member was Jennifer, not only did she always serve us with a smile, she gave us some great suggestions on where to go and when to enjoy the trip to the fullest, also going above and beyond by printing us a map to avoid the not so safe areas in the city. If I come back to Pereira again, there is no doubt I will be staying here. Not to forget, the included breakfast buffet and the service that came along also gets 10/10!!!
Onasis
Excellent service, exceptional people
Onasis
Very good service!
Ramon
Was a excellent customer service
Ramiro
Great experience, great location, great accommodations, awesome view from the sky lounge terrace, comfortable beds and excellent service.The breakfast is good and has a good assortment of choices to get you going until lunch time or further. The a la cart menu has a variety of meats and drinks at affordable prices. Very happy overall and would recommend it without a doubt.
Yuri the room attendant was very professional, respectful and friendly.
Alexa the breakfast hostess was very attentive and always say hello with a smile. even follow up with a random question i had the first time i met her.
Sebastian and Luis the restaurant servers were very helpful and making sure everybody was being taken care of.
The bell staff was friendly and helpful (sorry, i don't remember their names).
I will definitely stay here on my next visit to Pereira.
Hope to see you soon.
Yuri the room attendant was very professional, respectful and friendly.
Alexa the breakfast hostess was very attentive and always say hello with a smile. even follow up with a random question i had the first time i met her.
Sebastian and Luis the restaurant servers were very helpful and making sure everybody was being taken care of.
The bell staff was friendly and helpful (sorry, i don't remember their names).
I will definitely stay here on my next visit to Pereira.
Hope to see you soon.
brigitte
Good
JOSE
The hotel is totally remodeled
Joe
Nice
Juan D
Great value hotel.
Location & surroundings
Soratama
Carretera 7 19-20, Pereira, Colombia
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Soratama
22 hotel photos
