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Castilla Real

Pereira · Colombia

Calle 15 Nº 12b -15View location

9.4/10Excellent139 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.2/109.2
Condition9.2/109.2
Location8.8/108.8
Neighborhood9.2/109.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Castilla Real

The hotel is located in the Circunvalar district, one of the city's most exclusive commercial and residential areas. It is close to major shopping centres and is 5 minutes from the city's financial centre.

Whether for business or pleasure, this hotel is an exclusive residence, which guests can enjoy in comfort and in style. It is just 10 minutes from the Matecaña airport. This city hotel has been designed and decorated in the style of an English boutique property.

It is air-conditioned and comprises a total of 24 luxurious and comfortable rooms. Guests are welcomed in the lobby, which offers 24-hour reception and 24-hour check-out services, as well as a hotel safe and a cloakroom. Younger guests will enjoy the kids' club.

Guests can have a drink at the café and dine in the restaurant. The hotel additionally features a terrace bar with wireless Internet access.

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Business travellers will enjoy the convenience of conference facilities including modern meeting rooms with capacity for 10 to 80 people, which are fully equipped to host social and business activities. The hotel also provides room and laundry services as well as a car park for those arriving by car.

The hotel offers luxurious and comfortable rooms, which are en suite with a shower, bath, luxury fittings and a hairdryer. Rooms are appropriately equipped with king-size or twin beds, a sofa bed, telephone line and an LCD TV, as well as a radio and wireless Internet access.

Additional room features include a hifi, minibar, fridge and room security. Individually regulated air conditioning, anti-noise windows and a balcony or terrace are standard features of all accommodation. Fitness enthusiasts can work out at the gym.

Breakfast is served at the hotel each morning and guests can enjoy the evening meal as a set menu.

When you stay at Hotel Castilla Real in Pereira, you'll be in a shopping district, within a 5-minute walk of Rio Casino and Victoria Shopping Mall. This hotel is 13.9 mi (22.3 km) from Termales - Balneario Santa Rosa de Cabal and 0.5 mi (0.8 km) from Olaya Herrera Park.

Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pereira? This hotel has 904 square feet (84 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 1:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 55000 per vehicle (roundtrip, maximum occupancy 4)
    • Rollaway bed fee: COP 45000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Rio Casino 0.2 km / 0.1 mi
Victoria Shopping Mall 0.4 km / 0.2 mi
Lucy Tejada Cultural Center 0.4 km / 0.2 mi
Boliz 0.4 km / 0.3 mi
Pereira Cultural Center 0.7 km / 0.4 mi
Pereira Gold Museum 0.7 km / 0.4 mi
Cathedral of Our Lady of Poverty 0.9 km / 0.5 mi
Plaza de Bolivar 0.9 km / 0.5 mi
Founders Monument 1 km / 0.6 mi
Pereira's Bolivar Square 1 km / 0.6 mi
Pereira Cathedral 1 km / 0.6 mi
Pereira's Art Museum 1.1 km / 0.7 mi
Museum of Art 1.1 km / 0.7 mi
Olaya Herrera Park 1.1 km / 0.7 mi
Casino Rivera 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1999
  • Year of most recent renovation: 2009
  • Total number of rooms: 12
  • Number of floors (main building): 3
  • Single rooms: 17
  • Double rooms: 4
  • Junior suites: 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 32 more facilities & services
  • City centre
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Kids’ club
  • Breakfast
  • Set menu dinner
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Castilla Real

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLASSIC ONE BEDROOMQUADRUPLE • CLASSIC ONE BEDROOMQUA.AS-B1

    Photos are not available for this room type.

    Castilla Real

    QUADRUPLE CLASSIC ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLASSIC ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.AS-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Castilla Real

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Castilla Real

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE BASICTRIPLE • BASICTPL.Z1

    Photos are not available for this room type.

    Castilla Real

    TRIPLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Castilla Real

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Castilla Real

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Castilla Real

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Castilla Real

9.4
Excellent
139 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
8.8 /10
Neighborhood
9.2 /10
Amenities
8.8 /10
50 reviews shown
10/10
Exceptional
19 Jul 2026
Ryan J.
Located across the street from a stunning church. The staff were amazing and so helpful and sincerely polite.
Partner
10/10
Exceptional
05 May 2026
Samuel
It was an amazing time, very clean room, very professional staff and delicious breakfast
Family
10/10
Exceptional
01 Feb 2026
Leonardo
The whole experience was great staff very courteous room spotless great location
Would recommend and definitely will go back
Leisure Family
8/10
Excellent
10 Dec 2025
Kaan
Overall was a nice experience and clean hotel. Staff was helpful. However, air conditioning was not cooling the room enough.
Leisure Friends
10/10
Exceptional
02 Dec 2025
Catalina
Everything was excellent EVERYONE was so friendly
8/10
Excellent
06 Oct 2025
Jose Luis
Nice and convenient. It could improve a lot with a nice renovation and the WiFi needs to improve.
Business Self
10/10
Exceptional
10 Jul 2025
Tristan
Great place. Very friendly and helpful staff. They always went out of their way and were very nice. The location is perfect- right in the middle of everything but not loud at all. Really a perfect place to stay. Bed was very comfortable and room was very quiet.
Leisure Family
10/10
Exceptional
05 Jan 2025
Ajay
Staff was courteous and helpful. Property is opposite to a historical church and close to major malls.
Leisure Family
8/10
Excellent
04 Jan 2025
Leonel
Great staff, very helpful
Leisure
10/10
Exceptional
03 Dec 2024
MARIA
Hotel cómodo y práctico.
10/10
Exceptional
26 Oct 2024
Tracy
The staff here are extremely professional and friendly. They went out of their way to ensure we had a wonderful stay.
Leisure Partner
6/10
Pleasant
14 Oct 2024
Ana
El hotel es ok.muy básico , No hay ascensor
Leisure Family
10/10
Exceptional
26 Sep 2024
James
Great Experience!
Business_and_leisure Self
10/10
Exceptional
15 Sep 2024
Leonel
The only good about this hotel and make the difference is the staff
Leisure Self
10/10
Exceptional
13 Sep 2024
Asdrubal
The staff make this place special, Amazing food ,and closed to great places.
Business_and_leisure Family_with_children
10/10
Exceptional
08 Sep 2024
Asdrubal
What is unique about this Hotel is the staff, all of them are simply amazing. You feel so comfortable since you step in the place. The food is so delicious, the rooms are very neat and clean. This Hotel has the best people working for it. Its location is near of nice places to go for a walk, to shop, bars and restaurants.
Business_and_leisure Family_with_children
10/10
Exceptional
22 Aug 2024
Jenny
Todo estuvo muy bien. Muchas gracias
Leisure Family_with_children
10/10
Exceptional
02 Aug 2024
Diego
Nayibe , the lady for the restaurant was very special, very attentive for the service and the detail, also Jose in the front service.
Leisure Family
10/10
Exceptional
31 Jul 2024
Brenda
El trato personalizado es excelente y la propiedad es muy bonita.
Leisure Partner
6/10
Pleasant
23 Jul 2024
Carey Eugene
The hotel is in a good location. Malls, restaurants within walking distance. The staff was extremely courteous and profesional. I would not stay there again because the hotel has very few amenities. No gym or pool. If I visit Pereira again I will stay at Movich which is across the street. A little more expensive but I think it would be worth it.
Leisure Self
10/10
Exceptional
01 Jul 2024
Jesenia
When we arrived late at night Pablo welcomed us in and assisted us to our room. The staff was very courteous. The hotel is elegant and clean. The breakfast and service was fabulous. Will definitely be staying there on my next trip.
Leisure Partner
10/10
Exceptional
21 Jan 2024
FRANK
The management (Jimmy) is extremely helpful and courteous. Excellent communication. The building interior is very pleasant and the breakfast area is comfortable. The housekeeping staff does an outstanding job and deserves appreciation. There is a small supermarket next door and an excellent Peruvian restaurant (Cardinal) around the corner. Probably as close to the airport as you want to be. The shuttle organized by the hotel was cost effective and on time.
Leisure Partner
10/10
Exceptional
18 Dec 2023
Jason
Great place, great staff. Highly recommended.
Partner
10/10
Exceptional
08 Jul 2023
Diana
Very courteous staff
Leisure Family_with_children
10/10
Exceptional
27 Jun 2023
Maykel
Everyone was extremely kind, polite and professional. Jorge, Jimmy, Christian, Jackeline, Andrea, etc... We'll definitely be back in the future.... Thank you!!!

Maykel & Roxana
From Florida
Leisure Partner
10/10
Exceptional
08 Jun 2023
leonard

Class hotel...very nice for romantic trist.

Nice, very classy hotel. Staff are classic...i felt special.
Partner
10/10
Exceptional
02 Apr 2023
Pamela
El hotel es muy lindo y la ubicación es muy buena. Cerca de muchos restaurantes y sitios de interés.
Leisure Family
10/10
Exceptional
29 Jul 2022
Hernando
What a great stay. Hector and other staff will ensure you leave happy and they repeatedly express that to you.
I needed a cappuccino but they do not have a espresso machine but Hector went a got it from a near by coffee shop for us a few times.
Hotel is clean and they do your laundry if needed.
Leisure Partner
10/10
Exceptional
26 Jul 2022
Hernando
Hector and other staff are very accommodating and polite.
Hotel is beautiful, clean and bed comfy.
You can walk on Circunbalar street and find nice restaurants, bars and malls.
Leisure Partner
8/10
Excellent
01 Jan 2022
Geert
Very kind and helpful. A hairdryer would have been nice
Leisure Partner
6/10
Pleasant
21 Dec 2021
Tracie

Beautiful old hotel with a bad neighbor

Really pretty, clean hotel with wonderful staff and a great breakfast. The location in the city is great too. Unfortunately there is a disco next door and they’re allowed to play music at full blast until 1-2am. It’s absolutely ludicrous that the city would allow that considering there are hotels all around that area. The staff is so nice and the room we had was really comfortable-until the music started just as we were trying to go to sleep around 10. Maybe the rooms towards the back of the hotel are quieter - we had one up front right next to the disco :-(
Friends_and_family Family
10/10
Exceptional
15 Jun 2021
Verified traveler
Nice little hotel with a very nice traditional atmosphere inside.
A few restaurants within walking distance
Leisure Self
10/10
Exceptional
24 Dec 2020
Daniel

Great hotel

The hotel is extremely clean, the included breakfast was great, the staff and location were perfect! The room was also clean and comfortable and the shower had very strong water pressure.
Friends_and_family Friends
10/10
Exceptional
23 Dec 2020
zulay
Excellent service
Friends_and_family Family
10/10
Exceptional
03 Mar 2020
Nancy
It is professionally run by caring staff. It is very clean and has a nice ambiance.
Business_and_leisure
10/10
Exceptional
28 Feb 2020
Jerome
All the staff were especially helpful and friendly. My Spanish is not great so I was happy to learn that the desk attendent could help us out by speaking English when necessary. There was no communication problem at all. The bar/restaurant was conven ient and we had a very high quality breakfast included in our room rate.
Business_and_leisure Family
10/10
Exceptional
03 Feb 2020
Virgu
Excelente locación!
Buenas camas y sabanas.
El servicio muy bueno.
Súper recomendado!!
Leisure Family
8/10
Excellent
18 Apr 2019
Verified traveler

Hidden gem of a hotel

What makes this hotel great is its staff. We were greeted with a smile by everyone we met, and they went out of their way to help us with whatever we needed, whether it was ordering a taxi, offering us coffee, or even loaning us towels for a day trip elsewhere.
Breakfast was fantastic, with enough variety to keep us looking forward to it every day of our 6-night stay. I really liked the option of sitting on the patio in the morning while we enjoyed our coffee.
The rooms were small, but clean and comfortable, and surprisingly quiet for the location. The wi-fi never let us down, which was important because we used it to organize our days with family in the area.
I was worried that my inability to speak Spanish would be a problem, but Danny (who appears to work there 24/7) is completely bilingual and we had no trouble communicating with the rest of the staff either.
This was not a shiny new highrise hotel, but it is a great little taste of Colombian hospitality. I'd certainly go back.
Family
10/10
Exceptional
07 Dec 2018
Val
From the minute we arrived in our taxi from the Pereira airport and were greeted at the door by Danny, we knew we were going to enjoy our stay at Hotel Castilla Real! Its in a great location, the rooms are a good size and well-appointed, the beds were comfortable. But best of all, the staff was very attentive to our entire group (especially Danny) and made us feel entirely at home. Its a great value and just an all-round great place to stay!
8/10
Excellent
26 Nov 2018
Verified traveler
It has a wonderful location, comfortable accommodations, and friendly, efficient staff, especially Danny!
Partner
10/10
Exceptional
24 Nov 2018
Val
What a great little hotel in the heart of the city! Excellent location and some of the best service we've ever had anywhere! We were here with a group of 15 people, and each person was made to feel special. Great value, great staff, wonderful beds, awesome rain shower. Stay here if you get the chance!!!!
10/10
Exceptional
24 Nov 2018
Lynn
We arrived very late and the hotel staff was waiting for us....we were able to arrange airport service prior to arrival, made it very easy for us
Leisure
10/10
Exceptional
14 Jan 2018
Rafael

Excellent quality versus money

3 nights stay. Everything was OK. Hotel is close to shopping, bars and restaurant area. A little bit noise due traffic in the room, that can be easily fixed with double glass windows, but nothing major.
8/10
Excellent
02 Apr 2017
Verified traveler

Good condition

Friendly, comfortable, good breakfast, coffee not that good.
10/10
Exceptional
15 Feb 2017
Rufina

Close to everything

We were very impressed with the treatment we received from all the staff. Check in and check out were quick.
10/10
Exceptional
04 Sep 2016
billy

Amazing hotel close To everithing, great location.

Stay for the weekend for a business trip, great place with amazing rooms and facilities. With an excellent customer service
8/10
Excellent
14 Aug 2016
Mario

Pretty

The room is a few litle; I will like only a few larger the room.
8/10
Excellent
30 Nov 2015
nick

Clean, modern hotel with helpful staff

The hotel was efficiently run. I was given a complimentary beer upon arrival, which helped the whole process. Blackout blinds and excellent bedding meant a good nights sleep. The hotel was tastefully decorated for Christmas.
10/10
Exceptional
14 Aug 2015
LOVE COLOMBIA

Nice small hotel with friendly staff

I've stayed here five times always great. Just a simple hotel in a good location near two malls and near the central business area with some night life but nothing crazy. The rooms have A/C but no elevator but only has 3 floors.
8/10
Excellent
08 Aug 2015
Anthony

home away from home..

Awesome...like always..
Partner

Location & surroundings

Castilla Real
Calle 15 Nº 12b -15, Pereira, Colombia

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Castilla Real

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