Comfort Suites Owensboro Area

United States , Owensboro - KY
OWENSBORO, 230 Salem Drive
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100 reviews shown

2/10

Poor

19 Jun 2026

Niquisha

I will never stay at this location again

Family_with_children

2/10

Poor

12 Jun 2026

Lacey

There was boxes and furniture everywhere. A weird smell. Spa didnt work. Power went out st 2am until at least 9 amd they didnt offer any assistance, just sat in the other room on their phones and keep lying to Expedia about sad power outage.

Family_with_children

2/10

Poor

08 Jun 2026

Emily

Don’t stay there. There was a big sign that said pool and hot tub was closed, but they lie and say the hot tub was just closed because someone spilled tea in it. There was ants and stains all over the place. The beds, curtains, rug and pull out couch was terrible. The fire alarm was hanging off the wall. The hall ways are filled with dirty furniture. I have pictures of all of it and the GM is terrible. Yeah I will get rude right back with her, because she is very rude. Stay away from this hotel.

Friends

10/10

Exceptional

07 Jun 2026

Danielle

Pool area was clean and staff very nice

Partner

10/10

Exceptional

29 May 2026

Charles

They had a lot of stuff in the hallway

Self

10/10

Exceptional

25 May 2026

DOUGLAS

The staff could not be better or more attentive. The property is under a face lift at the moment

Self

4/10

Poor

04 May 2026

brad

Very disappointed in our stay. Think they were remodeling stuff was all over the place. Pool and hot tub were shut down. Hallways smelled of marijuana so bad. Tried getting ahold of staff multiple times and nothing. We have stayed here a couple other times and it was ok but this time was unacceptable.

Friends_and_family Family

6/10

Pleasant

03 May 2026

Angie

The staff was very nice. The motel is currently under remodel so it's a bit of a mess. The rooms were clean though and beds were comfortable enough.

Friends_and_family Family

2/10

Poor

25 Apr 2026

David

The whole place should be shut down the pool was closed because of health inspections and my bed was broken and I woke up and ants were crawling all over me I have pictures where I had brought food back from breakfast went to bathroom came back ants all over the food after I woke up to a few crawling on me sleeping I took pictures too showed front desk supposed to refund something we’ll see.

Friends

6/10

Pleasant

21 Apr 2026

Dora

Staff we're kind. The

10/10

Exceptional

18 Apr 2026

Robert

Had a great overnight stay, slept well. Only complaint is that there was an indoor pool advertised and the pool was not useable

4/10

Poor

18 Apr 2026

Jessica

The bathroom was dirty and the comforter was stained. The television didn’t work. It looks like they were remodeling and all hallways were lined with old furniture. There was a post-it note on the computer indicating the pool was closed. The outside of the property was littered with trash and parking was extremely limited due to storage and machinery. A positive note, the breakfast area was nice and neat with a good selection.

Friends_and_family Family

4/10

Poor

18 Apr 2026

Ryan

The hotel seems to be under some construction and the pool is not functional, room was not properly cleaned and I ended up having to share a king size bed with my adult son because there wasn't another double available, breakfast was the only highlight

2/10

Poor

15 Apr 2026

Deborah

They were remodeling which was very much needed but the parking lot was blocked off with heavy equipment, many contractor trucks and trailers, 2 large reach booms, and tape. The hallways were full of old furniture and new boxes of furniture, the bed sheets and blankets were nasty and discolored, and the room smelled strongly of mold and mildew. The door made a very loud pop when opened. I will NEVER stay at that Comfort Inn again.

Partner

2/10

Poor

31 Mar 2026

Elisabeth

We didn't even stay the night as the neighbor next door was screaming at the other occupants in their room (including kids). I was promised a full refund for the poor quality of the room (that had a shower that was not cleaned - hair - unclean floor and stained bedsheets) and they instead, charged my credit card over and over again so much that it was automatically locked and I had to get a new card, and I am STILL fighting the charge a week later. Don't book a stay!!!

Partner

6/10

Pleasant

30 Mar 2026

Rayanne

It was very old looking. It needs an update for sure and it is not in a very good location. It smelled terrible but the front desk was nice. Breakfast was almost empty no matter the time of day. I have stayed at many Comfort Suites but I was very disappointed in this one.

2/10

Poor

26 Mar 2026

Marjorie

Shortly after arriving, I went out to my car and as I was coming back in, there was a woman knocking on the door of the room next to ours. Within minutes it was obvious that she was a prostitute. Not pleasant to be in the room next to that. The next morning, just down the hall, there was a knock on the door of another room. I heard the man say, “I can’t do that- I am on company business and I would get in trouble. Not hard to figure out what that was all about. The sofa and chair in the room looked like it had never been cleaned and needed to go to the dumpster. The toilet ran all night. I would sleep on a park bench before I would go back to this place. We discovered there were bugs in the room. Not a pleasant stay at all.

Friends_and_family Family

8/10

Excellent

07 Mar 2026

Charlene

This hotel has everything we needed. The bed was comfortable and clean. The carpet is due for updating or hardwood. The breakfast was great. Staff were very kind.

Partner

4/10

Poor

01 Mar 2026

Rhea

The first room i was put in was dirty i mean nasty the bed had black stuff smeared all over the blankets n sheets and hair all over the them as well the room had smelled like something was dead in it the air conditioner had black mold all over the vents and bugs as well the mirrors was disgusting stuff all over them food stuck to the tables n hair all over them i called down and ask for someone to come up a young lady came up right away and instantly could smell the death smell in the room and senn how nasty it was she apologized and said that was unacceptable and put me in a another room she was very nice and sweet so when i got to the other room it wasnt clean either the bed looked fine and it didnt smell like something dead i will give it that but the tables where nasty stuck food and drink crumbs all over the counter top and the mirrors was nasty as well i also have pics of it as well i just clean the room myself becasue there wasnt any other rooms available like the one i paid alot of money for the staff was very nice n sweet but cleanliness is most definitely not there and its really upsetting that i paid alot of money to get put into 2 disgusting and filthy rooms and the sad part is it wasn't just one room. It was 2
So I paid a lot of money for dirty rooms.That, I ended up having to clean on my own. Not happy!!! Do better!!!

Partner

2/10

Poor

25 Feb 2026

Brenda

The entire place was disgusting. Spills on the floors, stains on the furniture, cleaning was not even done. Front desk lady issued a refund but not to my card. Fighting to get my money back!

6/10

Pleasant

23 Feb 2026

Nancy

Room was nice .
Pool was shut down do to board of health. Staff is friendly

Friends_and_family Friends

4/10

Poor

17 Jan 2026

George

First, the staff was friendly and helpful, but stretched too thin. Second, the hot tub and the pool was AWESOME! However, the property is on its way to being seriously neglected everywhere else. The tiles in our bathroom floor were loose and moving, so posed a small safety issue with elderly travelers and small children in my party. Had we not already switched rooms once because our originally assigned room had not been cleaned before we showed up, we would have switched rooms due to the tile and various other things (wall lamp falling apart and dangling, glitter and hunks of food all over the carpet, stained sheets on the pull out couch and a non-working microwave). But, like I said, the staff was great and brought us clean sheets, vaccuumed immediately and had the lamp fixed the next morning. The breakfast is edible and hot, but its not great. The workout room was closed and looked like someone had purposely vandalized the equipment. Everything else is fairly dated and run down and it smelled like weed pretty much everywhere. If we had to stay again, we probably wouldn't.

Leisure Family_with_children

10/10

Exceptional

07 Jan 2026

Victoria

Everyone was absolutely wonderful there during our stay. The only problem was at the current time their hot tub was broke but they couldn't help that They didn't order the part. Other than that absolutely a wonderful experience. They definitely came in clutch. We needed a new place to stay because Roadway inn had cockroaches and stains.

4/10

Poor

06 Jan 2026

Jayda

Breakfast was ok. Place is old and run down. Lights all flickered in the room. Tv wasn’t plugged in. Strange smell everywhere inside. Pool is down because of a leak. The pool is the reason we chose this hotel. Real disappointment. Won’t go back.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Jeremy

Yes

Family

2/10

Poor

29 Dec 2025

Jeff

The hotel is old and under renovation. There were contractors there working and had areas taped off. Room smelled. Furniture stained. Exercise equipment broke. I think I was literally the only customer there. Called Expedia and they gave me a refund.

Leisure Self

10/10

Exceptional

27 Dec 2025

Erin

Great

Friends_and_family Family

4/10

Poor

22 Dec 2025

Ashley

The room was dirty, I went to eat at the breakfast buffet and there was no food at 6:45-8 because they said they had a new girl who don’t know how to cook, the pool area was closed, there was no parking because they had cranes for roofing all blocking the parking lot, the outlets and 1/2 of the lights didn’t work in the rooms, it smelling like dog pee, weed, and beer everywhere.

Leisure Family

10/10

Exceptional

20 Dec 2025

J.m.

Yes

Partner

4/10

Poor

17 Dec 2025

Melissa

Everything felt dirty

Leisure Family

4/10

Poor

29 Nov 2025

Michelle

Everything was dirty from room to hallways to breakfast area.

Friends_and_family Family

6/10

Pleasant

24 Nov 2025

Shari

Not impressed.

6/10

Pleasant

26 Oct 2025

Lucas

The room smelled, the remote didn’t work, the shampoo bottle in the shower was empty, there was no shower gel dispenser and no bar soap whatsoever so no soap of any kind, the light switch cover inside our room was busted, there was dirt and grime in the corner of the elevator, the bathroom floor was dirty, the wall by the 3rd floor elevator was smeared and dirty, the hot tub was 4” too low water level and lukewarm, and and the swimming area wasn’t taken care of and had no towels, the water. The workers weren’t rude, but they were apathetic. The breakfast had scrambled eggs and a few biscuits, and waffles to make but no meat. For the experience, this hotel stay should have cost half the price!

4/10

Poor

21 Oct 2025

Daniel

The room seemed fairly cleaned. We had issues with the microwave and after asking two times I was finally told that I had to have the light switch on for it to work. The staff was very friendly and parking was sufficient.

Leisure Family

10/10

Exceptional

13 Oct 2025

Joseph

Very nice stay.

Friends_and_family Friends

8/10

Excellent

06 Oct 2025

M Sipple

Barbie, Check-in Manager, was EXCELLENT She was friendly and did everything, including o changing our room groom 2nd floor to 3rd because of the horrific smell on the floor & our initial room.
No coffee at breakfast Friday morning!!
Windows, window ceils were filth dirty with black hook and bugs!!
Screens on windows were shredded /torn..
No housekeeping Friday AM. Had to track down housekeeper to clean room, change sheets, scrub window ceils
Extremely loud music and noise Friday night/Sat AM til 4ish kept my room mate and me awake !
I DO NOT RECOMMEND EXPEDIA INCLUDE THIS HOTEL ON ITS LIST. THIS FACILITY!!!

Leisure

4/10

Poor

05 Oct 2025

Linda

The room was not ready when we got there. They were not happy that we booked through a \"third party\". I was told they charged a lot more for their rooms versus what we were paying. The lady that was in charge of housekeeping was outside smoking. The lady at the front desk kept texting her to see if the room was cleaned/ready. She was out there when we drove up. She finally came in and called someone to check. Before we went up to the room, the lady behind the desk said if we didn't like the room, the only thing she could do was give our money back. We could move to another hotel because they didn't have another room available. We went to the room; it was dirty and the smell was horrible. I tried to find another hotel but could not find one in our budget. We went to Walmart and bought cleaning products to clean our room. We will not be staying at Comfort Inn in Owensboro, KY again. Very disappointed!!!

Friends_and_family Family

4/10

Poor

02 Oct 2025

Judy

Our room smelled bad, we had to go purchase air freshener in order to be able to stay in room.

Leisure Partner

4/10

Poor

30 Sep 2025

Abby

One of the dirtiest hotels I’ve visited in years. My bedding and towels were clean, but the floors, elevator, dining area, lobby were absolutely filthy. There were no other places to stay, so I couldn’t leave. Ice machine didn’t work. The door wouldn’t latch and had to be fixed. There’s mold growing in the window grooves. The staff was friendly and the room was quiet. I was looking forward to a nice stay, but I’m just glad it’s over.

8/10

Excellent

28 Sep 2025

John

Lots of shopping options but we did not shop. In town for a family reunion. We've stayed at this motel several times but it has gone downhill a bit since last time we stayed.

Leisure Family

10/10

Exceptional

26 Sep 2025

Charles

It was nice and quiet

Leisure Partner

8/10

Excellent

18 Sep 2025

Cristion

Clean and comfortable room, accommodating staff.

6/10

Pleasant

15 Sep 2025

Regina

Old building. Rooms look old. Also furniture

Leisure Partner

6/10

Pleasant

13 Sep 2025

Edie

Older hotel but clean & friendly

Older hotel staff very friendly breakfast is good & plenty but the gym equipment all broken & the business service out of order

Friends_and_family Family

6/10

Pleasant

07 Sep 2025

Amy

Needs to be updated and deep cleaned

There were stains all over the furniture and carpet and signs of mildew in the shower. The mattresses were wrapped in plastic which made me think they may have had a bed bug issue in the past.

Friends_and_family Family

6/10

Pleasant

07 Sep 2025

Joseph

Disappointed

No hair dryer in room. The message light never turned off. Staff outside instead of behind the counter. Shower/tub valve inoperative.the value received was not in line with what I paid.

Self

2/10

Poor

20 Aug 2025

Brian

Wet Carpet and Mildew in Handicapped Room Terrible

First of all, the staff employees were excellent in every way possible. The problem was the handicapped room I received (room 102) smelled of mildew upon arrival. I stayed in that room Friday, 15 Aug 2025, in the middle of the night the mildew smell got worse. I went to investigate the issue and found the air conditioner or something near the air conditioner was leaking water so much so that the carpet at least one fourth of the carpet in the room was drenched wet. I went to the front desk and told the employee what the issue was and he said he’d let the next crew know about the issue and would change me to another room. Upon my return that afternoon 16 Aug, I went to the front desk to see which room I’d be moving into. There was know notes left about the issues of room 102. So I asked the next person to come see the problem, she said they weren’t allowed to go into the room. I wanted to prove to them the wet carpet, the mildew smell intense and my need to move room. They inspected the room and confirmed the carpet was indeed drenched with water and moved me to room 201. Once on the second floor there was a problem with the air in the hallway and the stench of mildew again. The door to room 201 would not close on it’s own and stayed ajar. This property is in need of repair. I request a refund for not getting the handicapped room due to my severe disability i almost fell getting in and out of the tub while in room 201 and the horrible condition of room 102 my cell 937-231-3997

Self

6/10

Pleasant

31 Jul 2025

Quenita West

Everything was great except the fact my sister woke up with bits from being bitten by ants found in the bed

4/10

Poor

30 Jul 2025

Devon

Dirty Room, Poor Service, Unprofessional Staff

We were extremely disappointed with our stay at this hotel. Upon arrival, we walked into our room and immediately noticed that the bed looked as if someone had already been lying on it. When we brought this up to the front desk employee, we were told that the housekeeper is ‘lazy’ and sometimes sits on the bed while making it.

We asked about changing rooms and were informed the only available room was on the bottom floor, but it likely smelled bad due to a recent leak that had soaked the carpet. Instead of offering a proper solution, we were asked to check the sheets ourselves and were handed extra sheets to change them if they were dirty.

The room itself was not well maintained—there were no toiletries stocked, no Kleenex provided, the lamp shades were stained and in poor condition, and the couch was visibly dirty and had a stain. Additionally, every time we entered or exited the property, there were people smoking cigarettes right outside the entrance, which made coming and going unpleasant.

Overall, this was not the clean or comfortable stay we expected, and the lack of professionalism and basic standards of cleanliness was disappointing.

Friends_and_family Family

4/10

Poor

30 Jul 2025

Kelli

This hotel is by far the dirtiest place I’ve stayed. First room hadn’t been cleaned (very obvious). I complained and got a different room and it wasn’t much cleaner. Tried to find another hotel in the area but rooms were limited so we stayed but will not use this hotel in the future.

Business_and_leisure Family

4/10

Poor

27 Jul 2025

Janie

I did not like the large stains in the carpet. The air conditioning unit was noisy. In the breakfast area, there was no regular coffee. The attendant said she had told them a week ago that she needed regular coffee, but she never received it. She was polite and kept the area well stocked and clean, so it wasn't her fault; it was the fault of management.

Leisure Family

10/10

Exceptional

19 Jul 2025

Judith

Love the location the parking was very convenient. We were going to an amusement park and everything was very convenient

Leisure Family_with_children

6/10

Pleasant

12 Jul 2025

Valerie

The staff was super nice, but our room smelled like dirty feet, had loose tiles, hair in the \"clean\" shower, and it seems like there are people living at the hotel.
But the sheets and towels were clean, the room was spacious and the breakfast was nice. You could tell the staff was trying to make guests stay comfortable, but the property was not well kept.

Leisure Family_with_children

8/10

Excellent

11 Jul 2025

Danielle

The stay was nice, but I will say the pool was off, like salty and murky. The hot tub is not really a hot tub its a hot bath with jets that shoot straight out of the water all over the whole room. Wild.

Leisure Family_with_children

6/10

Pleasant

10 Jul 2025

John

Room was clean .. property and area not so much.. area was noisy at night

4/10

Poor

06 Jul 2025

Suzanne

Concerned

I was very uncomfortable with the homeless hanging out side of the hotel. I think some came in to the lobby to hang out. I had a local friend state the the women’s prison was having these ladies clean rooms. This is fine if we have checked out but I am not excited about having excons in my room cleaning with some medications and electronics in the room.

Partner

8/10

Excellent

06 Jul 2025

Leslee

I appreciated the artic blast as we entered. Ecause it was over 90 degrees outside. Everything in this hotel was nice, clean, and enjoyable.

Leisure Family

4/10

Poor

05 Jul 2025

Donna

The beds were not comfortable, the linens were old and would not stay on the bed. The area we stayed in was in need of upgrading. The Breakfast was good.

Business_and_leisure Family_with_children

10/10

Exceptional

29 Jun 2025

Angela

Very safe location and near everything. Room was clean.

Leisure Family

8/10

Excellent

29 Jun 2025

Teena

The personal in fixing the breakfast was helpful. All the staff was friendly. I had one day had to tell them to make my bed, they were in there earlier and didn't make the bed. I'm not for sure but I don't think they ran the sweeper or mop daily. Other than that, I was pleased with my stay.

Leisure Self

10/10

Exceptional

27 Jun 2025

Yvonne

It was very clean and well maintained.

Leisure Partner

10/10

Exceptional

20 Jun 2025

Tina

The hotel was clean and a lot selection for breakfast

Leisure Family

10/10

Exceptional

16 Jun 2025

Rose

Breakfast was good. Staff very friendly

Business_and_leisure

8/10

Excellent

16 Jun 2025

Loraine

4/10

Poor

16 Jun 2025

James R.

Hard to find. Not in a nice area. Rooms need updated. Only good thing was the Front desk clerk that helped me get in. Should have checked on the room before staying.

4/10

Poor

16 Jun 2025

chris

We had a group with us with a total of 3 rooms. Booked it because of the ratings. Ratings were absolutely incorrect.
Hotel is ran down.
Rooms were dirty
1 bathroom was never cleaned. (HAIR AND URINE)
Sheets dirty
Towels had rust stains
Breakfast was cold and not a variety.

Over all stay was displeaseling.

However the staff was very friendly.

Not worth the price paid.

Friends_and_family Family

4/10

Poor

08 Jun 2025

Russell

Property was old carpet stained looked dirty room was very large couch was stained and dirty food was very tasty staff was great front desk food service to house keeping they all were really nice house keeping was doing the best they could.

4/10

Poor

08 Jun 2025

Kimberly

Dirty, unchanged sheets, dirty cabinet faces and dresser both with visible liquid and other unknown substance dripping and dried on them, trash still in bathroom and oil and hair on kitchenette sink. Pictures were sent to establishment. Only nice part about our stay was Jessica at the front desk. She was very kind, hardworking and understanding of our frustration. She did her best to accommodate.

Leisure Family_with_children

10/10

Exceptional

17 May 2025

Deana

Great Staff!

Great Staff! Hotel was clean and convenient. Staff was very helpful. Breakfast was great. Barbie at front desk was wonderful. We will definitely stay here on our next trip to Owensboro.

Friends_and_family Family

4/10

Poor

11 May 2025

Verified traveler

Fridge and microwave was dirty with bugs. Bed was uncomfortable, hotel was run down. Housekeeper was told to redo some rooms in front of several guests. Waited to be checked in for 20 minutes, no one came to the desk during that time.

Friends_and_family Family

4/10

Poor

08 May 2025

Pam

Hot tub and pool area closed. Sign said it would be open later but maintenance man took the key. Never opened. Very disappointed

Leisure Family

8/10

Excellent

06 May 2025

Theresa

Likes: Close to Bluegrass Hall of Fame.
Dislike 'm m
7 tv

4/10

Poor

19 Apr 2025

Susan

The staff was very nice however the pool and hot tub area was disgusting. The water in the hot tub was brown. The air in the pool area didn't work. The ice makers on all floors didn't work. The carpets were stained in the hallways. The AC didn't work well in our room. The stairwell steps were sticky and gross. The shower curtain was ripped. I would not recommend.

Business Family

8/10

Excellent

13 Apr 2025

Douglas

Good Job

Leisure Partner

2/10

Poor

29 Mar 2025

jasmin

This was the worst stay I’ve ever experienced. The room was very dirty and torn down. The sheets were stained with blood and make up on both beds. The carpets were dirty with forks and plastic tops, chips and other food items. There was a dirty blanket rolled up under the pull out bed. There was ants all over the room even in our clothing and spiders in the windows. The bathroom was very dirty and there’s was hair all over the shower and floor in the bathroom. There was no light bulbs in any of the lamps except one and the smoke detector was broken and hanging off the wall. The ac unit blew warm air and was also broken in half. I’m very disappointed that we paid an extra $100 for the conference room for my daughter’s party. We booked 3 weeks in advance and even came early the day of to make sure everything was ready. The conference room was full of dangerous power equipment, wood pieces and lots of gallons of paint. There was no tissue in the bathroom and no extra trash bags. This pushed her party back 2 hours and most of her guest could not attend due to the time changes.

Friends_and_family Family

6/10

Pleasant

28 Mar 2025

erin

For the price paid, it was OK.

Leisure Family

2/10

Poor

15 Mar 2025

Nancy

No ice in ALL ice machines! Said they were broken!
No soft drink machines. Had to request another room because sheets on one bed looked as if they had been slept on. Floors were wavy like warped. Noisy from other rooms and people walking. Very disappointing for $157.00!

Partner

6/10

Pleasant

15 Mar 2025

Kevin

Had issues with card not opening pool and gym entrance and all ice machines were down and out of order.

Leisure Partner

4/10

Poor

02 Mar 2025

Verified traveler

Night stand was not wiped down from prior guests. Refrigerator was sticky. Dusty carpets, stains. Very little parking on busy night.

Friends_and_family Family

6/10

Pleasant

24 Feb 2025

Kim

I walked in the front lobby door and the smell of Marijuana was very strong. Spots of coffee and soda was on the floor. The elevator moved extremely slow and had food on the floor. Property had signs about beginning stages of remodeling. It was definitely outdated.

Family

2/10

Poor

23 Feb 2025

Tyler

Not clean, stains, hair, crumbs, garbage, etc

Business Self

8/10

Excellent

20 Feb 2025

Brian

Under construction

There are signs distributed on the walls of updates and construction happening so you expect it to see it, didn’t see anything too crazy,. May have felt some weaker spots on the floor but it’s a nice place, not really any clear damage

Partner

2/10

Poor

09 Feb 2025

Alicia

The first room had a dirty toilet and food in the fridge so they moved us to another room and the stool began leaking water and flooded the floor on second day and they moved us to a third room. Staff was as helpful, but all 3 rooms were dirty. Definitely not cleaned well. Property needed some upgrades. And a discount was never offered for all we put up with.

Leisure Family

6/10

Pleasant

09 Feb 2025

Sandra

Front desk staff not very friendly at check in. Felt like we were disturbing him. Got into lower level as requested, but no blankets and it was cool in the room, turned up heat, but never really got warm. Next to pool and was loud, until pool closed down. Breakfast was pretty good and staff was very friendly during breakfast. Juice was really watered down, eggs were really good, as well as biscuits and gravy. Sausage not very good

Leisure Family

6/10

Pleasant

07 Feb 2025

Suzanne

Need updating. The electrician needed up dating. Very difficult to plug in electronics

Partner

10/10

Exceptional

05 Jan 2025

rachel

The room and staff was great. The shower in the room was awful and didn’t work well. Everything else was great. The free breakfasts were good!

Business Partner

8/10

Excellent

29 Dec 2024

Richard

Shampoo dispenser in shower empty. Bed near window broken at the foot.

Leisure Family

10/10

Exceptional

14 Dec 2024

Cristion

Clean and comfortable, easy check in and out.

Leisure Family_with_children

8/10

Excellent

09 Dec 2024

Ryan

Staff was exceptionally friendly. Facility is clean but not in great shape, they're in the process of remodeling/painting. Location of hotel seems like it could be sketchy but I had no issues.

Leisure Family

8/10

Excellent

28 Nov 2024

Verified traveler

An okay stay

Nice hotel, but got to breakfast an hour and a half before it was over and there was hardly anything left. Only the waffle maker was going. And there were eggs but it was just a huge block that they didn’t even break up. The staff was nice! But there was also a small stain on the bed.

Partner

10/10

Exceptional

15 Nov 2024

Wanda

Needs to be cleaned better.

Leisure Family

10/10

Exceptional

26 Oct 2024

Thomas

Convenient to several restaurants and it was very clean

Leisure Partner

8/10

Excellent

20 Oct 2024

jim

they were doing remodel

Leisure Self

4/10

Poor

29 Sep 2024

Barbara

Bathtub ring, floor and carpet needed to be steam cleaned. Poolroom was a sauna and uncomfortable to relax in.

Leisure Family

6/10

Pleasant

22 Sep 2024

jasmin

The rep who checked us in was extremely rude. We asked for extra towels to go swimming and she wanted us of telling us towels were in there already. The air in our room was broken and had to be ran for hours before it cooled down. During breakfast my daughter bit into a rotten apple. The gentleman who was tending to the bar served half frozen sausages. When I took them back to him from being in my plate already he took them and put them back in the cooler and served them on the buffet once they were done. He ran out of simple things like milk, yogurt, bread and waffle mix.

Partner

10/10

Exceptional

14 Sep 2024

Thomas

The staff was wonderful. We were there for Special Olympics and they were so accommodating and kind. Could not have asked for a better experience with them. Beds were so comfortable. Rooms were very clean. Only thing I saw that needed improvement was the stained carpets throughout the facility. Could use an upgrade. But noticed they were doing some remodeling in the breakfast area. Good breakfast, as well. We will definitely book there again if we ever go to that area. Thanks for the great experience.

Leisure Friends

10/10

Exceptional

11 Sep 2024

Chris

A decent cheaper place to stay

10/10

Exceptional

08 Sep 2024

Cesar

Very clean and staff is great accommodating and went out of their way for us thank you very much

Business_and_leisure Family_with_children

4/10

Poor

29 Aug 2024

Thomas

The wi-fi was down the entire 3 days I was there. I had to go to the public libary to get internet. Some of the staff when asked about it snapped at people! No adjustments were offered to the rate. For 10 visits of the years to Owensboro I have always stayed here. THAT WILL NEVER HAPPEN AGAIN EVEN IF I MUST PAY A HIGHER PRIDE. Tom Skiratko

2/10

Poor

28 Aug 2024

Royland

No internet
No phone
Stains on carpet and furniture
No cleaning of room x4 days in spite of me asking for several days

Business Self