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City Hotel Biel

Berne · Switzerland

Aarbergstrass 29View location

8.0/10Excellent592 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort7.4/107.4
Condition7.6/107.6
Location8.8/108.8
Neighborhood7.8/107.8
Value6.0/106.0
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Hotel Biel

A hearty welcome from our friendly staff awaits you at the City Hotel Biel. It is a conference hotel with high-tech seminar facilities, featuring high-speed Internet access and a business corner available.

The City Hotel Biel is just five minutes from Lake Biel/Bienne, the rail way station and the city center. The hotel offers free outdoor parking.

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With a stay at City Hotel Biel Bienne, you'll be centrally located in Biel, just a 3-minute walk from Lake Biel and 14 minutes by foot from Neues Museum Biel. This hotel is 1.1 mi (1.8 km) from Swiss Reformed City Church and 1.4 mi (2.2 km) from LaserGame Biel/Bienne.

Make yourself at home in one of the 83 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include multilingual staff, luggage storage, and an elevator. Event facilities at this hotel consist of a conference center and meeting rooms.

Popular amenities

Free WiFi
Concierge
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
    • Tourism fee: CHF 3.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 6:30 AM - 11 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Pet fee: CHF 25 per pet, per night
    • Rollaway bed fee: CHF 80.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

Nearby attractions

Lake Biel 0.3 km / 0.2 mi
Neues Museum Biel 1.2 km / 0.7 mi
Swiss Reformed City Church 1.7 km / 1 mi
City Park 1.8 km / 1.1 mi
LaserGame Biel/Bienne 2.1 km / 1.3 mi
Omega Museum 2.5 km / 1.5 mi
Tissot Arena 4.8 km / 3 mi
Jura Crest Trail 6.6 km / 4.1 mi
Weinbau Domaine Murset 8.4 km / 5.2 mi
Chasseral Nature Park 8.4 km / 5.2 mi
Twannbachschlucht 11.3 km / 7 mi
Cave de la Ville de Berne Winery 13.5 km / 8.4 mi
Kartbahn Lyss 14.3 km / 8.9 mi
La Tour de Rive Theater 14.6 km / 9.1 mi
Maison des Dragons 14.6 km / 9.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Restaurant
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    City Hotel Biel

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    City Hotel Biel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESS NON SMOKINGTWIN • BUSINESS NON SMOKINGTWN.BS-NM

    Photos are not available for this room type.

    City Hotel Biel

    TWIN BUSINESS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    City Hotel Biel

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    City Hotel Biel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    City Hotel Biel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    City Hotel Biel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    City Hotel Biel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    City Hotel Biel

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    City Hotel Biel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Hotel Biel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    City Hotel Biel

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    City Hotel Biel

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    City Hotel Biel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    City Hotel Biel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    City Hotel Biel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    City Hotel Biel

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    City Hotel Biel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    City Hotel Biel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESSTWIN • BUSINESSTWN.BS

    Photos are not available for this room type.

    City Hotel Biel

    TWIN BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    City Hotel Biel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    City Hotel Biel

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Hotel Biel

8.0
Excellent
592 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
7.4 /10
Condition
7.6 /10
Location
8.8 /10
Neighborhood
7.8 /10
Value
6.0 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
03 Jul 2026
Richard
The only downside to this stay is parking. Road construction has blocked entrance to the lot. You have to drive on a pedestrian path to get to the entrance which is a sharp 90 degree turn . Level “0” is actually the rooftop the parking app description is a bit confusing.
Family_with_children
10/10
Exceptional
12 Jun 2026
ANDREW
Reception was very helpful recommended very good restaurant where I ate each night. Staff always courteous and helpful. The room was spacious, well appointed, recently updated and very clean. It is extremely conveniently located, 4 minute walk from the station an 6 from the city centre. The is a Co-op supermarket between it and the station which was very useful. Breakfast was nice and early, from 0630, and was an excellent standard, varied continental breakfast. I had a 3 night stay and would definitely return if in the area again.
Self
10/10
Exceptional
10 Apr 2026
Anurag
Nice hotel
8/10
Excellent
11 Jan 2026
David
Nice room, good breakfast
6/10
Pleasant
31 Oct 2025
David
Staff were friendly but somewhat confused about the check in process. Breakfast was good. Facilities could use a deep cleaning.
Leisure Family
10/10
Exceptional
29 Oct 2025
Timo
Super
10/10
Exceptional
25 Oct 2025
Paul
was a nice clean place
8/10
Excellent
24 Sep 2025
Rica
Arrived late just to go to sleep.
Breakfast was good .
Hotel needs a little more maintanance. K
Leisure Family
10/10
Exceptional
28 Jun 2025
Iris
Very nice atmosphere.
8/10
Excellent
10 Jun 2025
Kathleen
It was convenient to the train station, had nice, clean rooms and it was great to be able to arrive as early as 2pm! It was quite expensive compared to the value and I would have appreciated if the reception was open to giving me a late check out of one hour, but they were not willing to entertain it. It served our purpose well though, so I am happy.
Leisure Friends
10/10
Exceptional
14 Apr 2025
Adi
Big room, clean and close to the train station
Leisure Self
10/10
Exceptional
01 Feb 2025
Philippe
Strongly recommend. The breakfast is amazing.
Leisure Partner
8/10
Excellent
17 Nov 2024
Anthony
The lady on reception was really helpful
Leisure Self
10/10
Exceptional
23 May 2024
George
Good service, excellent breakfast, close to the lake.
Leisure
8/10
Excellent
20 Nov 2023
Hsiao Chin
Location is fine but room is quite old and small.
Leisure Self
2/10
Poor
25 Sep 2023
Soroor
We arrived late and picked up our keys for the room from the front desk. There was no hotel staff at that time. We went to the room and found out that the key card reader was missing. So we couldn't get into the room. We called the emergency number and the person at the other end said that he was in Zurich and couldn't help us. He said he doesn't know anything about how to contact the hotel people.
We were desperate. By then it was midnight. We finally managed to find a room at Hotel Merkur in Biel. They have staff at the hotel 24 hours a day. It was a very good hotel and the same price as the City Hotel Biel.
We have never seen such a terrible hotel as this City Hotel Biel. They do not care about you and they can leave you stranded.
Leisure Partner
10/10
Exceptional
26 Jun 2023
Benjamin Eugen

Good location

Good location, many points of interest in walking distance. Clean, big room. Nice breakfast, free parking.
Self
8/10
Excellent
12 Dec 2021
lyn
It was very convenient to the train station but the old city was the other direction but still walkable. The breakfast was great.
Leisure Friends
8/10
Excellent
29 Jan 2020
Pascal

Quite good

Very good restaurant and breakfast.
Room a quite big but the bed wasn't so good.
However, quite good hotel for a business trip.
Business
10/10
Exceptional
22 Dec 2019
Michael

Relaxing stay

Very convenient for work, and has own parking!
Recent refurbishments are great and decor pleasing.
Food has improved quality/choice and a substantial breakfast.
Very relaxing.
Business
8/10
Excellent
02 Dec 2019
Verified traveler

A great find in Biel!

City Hotel is conveniently located near the train station and offers true single rooms, so you're not paying for space you don't need. The breakfast was good, and the front desk staff was extremely helpful. They let us keep our bags at the desk until check-in, recommended great nearby restaurants and gave useful information about the spa across the street.
Friends_and_family Friends
10/10
Exceptional
05 Nov 2019
David
Everything was perfect- great location, helpful team, nice and clean room and healthy breakfast!!
I definitely want to stay here again !
Partner
8/10
Excellent
02 Oct 2019
Verified traveler
Good breakfast with variety. Drink station of coffee and tea available any time. Friendly staff.
Walking distance (5 to 10 minutes) walk to train station, and walking distance to lake Biel. Room is large , basic but clean. Not air conditioned. Good value for money.
Partner
6/10
Pleasant
05 Aug 2019
Jonathan

Never again

No airconditioning with temperatures of 35C. No seperate room for shower. For Bfast had to ask for ham and cheese and juice. Was brought exactly 4 slices for 2 people. No more. Chef came out and took the last remaining bread roll infront of us, while we were still having breakfast.
Business
10/10
Exceptional
15 Jul 2019
Glenn

All in all very good

All was clean and tidy as normal in Switzerland. Breakfast buffet was very good. Friendly staff
Friends
6/10
Pleasant
21 Apr 2019
Andrew

Stay in City Hotel Biel

The room was not great, pretty basic. The breakfast buffet was very good and the staff smiley.
Free parking a big plus.
10/10
Exceptional
27 Mar 2019
Daryoush
One of the best buffet breakfast of all categories!
10/10
Exceptional
08 Feb 2019
Verified traveler
Very helpfull and friendly. Breakfast buffet great. Location perfect for us.
Business_and_leisure Partner
8/10
Excellent
16 Jan 2019
Anthony

City Hotel Biel

Nice city. Hotel was clean and the breakfast good. Rooms were a bit small but tidy. The staff was very friendly.
10/10
Exceptional
11 Aug 2018
andy

Great base for Biel

Good hotel - good breakfast and short walk from rail station. The only point I would highlight is it was very hot when I stayed. Whilst fan was provided it was still very hot at night. Would use again if staying in city - but may avoid in exceptionally hot weather !
8/10
Excellent
02 Aug 2018
Nicolas
Painfully not to have air conditioning in the room as it was a hot summer
Breakfast very good and personal very welcoming and helpful
10/10
Exceptional
01 Jun 2018
M

Favourite stay for work in Biel/Bienne

Renovated since my last stay- very tasteful.
Very convenient for work and comfortable. Good food and service.
Would advise a room away from the main road if a light sleeper.
10/10
Exceptional
29 May 2018
John
Hotel has been renovated since it was the Continental. (The bus stop outside the door is still 'Continental' so don't be fooled). If you are arriving by train and not overburdened with luggage leave the station by the back entrance and the hotel is a very short walk through the office development. The room was basically the same as before, but the bathroom was much improved. However, in my room at least, there is still no air conditioning which could be a problem in mid-summer. Opening the windows would not be an option owing to likelihood of insects invading from the nearby lake. Excellent buffet breakfast included in rate available from 06:30 if you need an early start. Computer terminal with printer available in lobby - no problem checking in for my flight and printing boarding card.
8/10
Excellent
10 Dec 2017
Verified traveler
good location...walking distance to central area. Free parking
10/10
Exceptional
18 Sep 2017
Askari

Best place, close to train station

It was a spacious room, big bathroom. Location was great, though Biel is a small town out of main cities, yet we had Swiss travel pass so location suited us.
4/10
Poor
04 Aug 2017
S.

The hotel room resembled a jail cell.

No facilities, no air conditioning, no fridge. The cleaning is sub-standard, leaving the coffe cups dirty where I left them, not cleaning the bathroom properly. The only good thing I can say is that the receptiin staff were nice and accomodating.
6/10
Pleasant
25 Jul 2017
Verified traveler

Could have been better

No air conditioning and some rooms were updated and some were not. Good restaurant.
10/10
Exceptional
22 Jul 2017
Roger

Great Stay - full marks

Arrived early - room ready, always a relief when you've been travelling for quite a few hours. We requested a room with minimal walking and were allocated one directly opposite the lift - excellent. We also requested a 'walk in' shower, not available, but we were provided with a small stool to assist entry/exit from the bath, again excellent.
Very well positioned, bus right outside the hotel.
Considering the breakfast was included in a very competitive price ( for Switzerland!) it was very good, great selection.
We stayed a week and had a complete linen change mid way through. The room was always very well serviced.
Reception staff always helpful, particularly Roman, whose assistance in printing my return boarding passes was invaluable.
Partner
6/10
Pleasant
29 May 2016
Verified traveler

Room facility

We stay in a room which face to main street. There is a strong shine everyday as
the window curtain cannot block the light.
Family
8/10
Excellent
28 Apr 2016
Verified traveler

Good Value

Hotel was booked for busness, the location was good, car park extremely help full, and breakfast was nice!
6/10
Pleasant
21 Mar 2016
Andrew

Best Western Biel

Unfortunately the hotel was being refurbished and my corridor stank of paint which infiltrated into my room. There was also noise like drilling in the evening. Traffic noise is also an issue. Trucks can be heard from 4 am so ear plugs are a necessity at least for me.
8/10
Excellent
16 Mar 2016
Gabriela

Good Location

the hotel was newly renovated and nice. The staff very helpful and the room very clean. Room size small bathroom a closet. Sheer curtains and no shutters so hard to sleep with street light and normal light.
Family
8/10
Excellent
18 Jan 2016
Verified traveler

Good sized room

The room was a very comfortable size for two people
4/10
Poor
29 Nov 2015
James

Not recommended

Dirty room, construction near hotel, and front desk staff who were clearly not engaged- wouldn't stay again.
8/10
Excellent
31 Aug 2015
Morgan

Good value hotel not far from the lake

Friendly restaurant staff, good voucher system and daily fresh fruit, single room very basic, short walk to lake, excellent breakfast
4/10
Poor
26 Jul 2015
Xiaolin Li

No AC Small and Weak Fanned in Hot Summer

We have to escape away from the heat in the hotel room. No restraurant from July 21-Aug. 9, probably the Chef has escaped the heat as well.
8/10
Excellent
27 Jul 2026
Amir
Trevlig personal, bra med parkering samt frukost
8/10
Excellent
25 Jul 2026
Heinz
Leider ohne Klimaanlage, Zimmer sehr heiss
2/10
Poor
12 Jul 2026
Sywia
Rummet hade ingen luftkonditionering. Vi fick en fläkt för två rum (vi var med två barn). Det var ungefär 36 grader Celsius i rummet, öppna fönster hjälpte inte eftersom rummet var väldigt varmt. Natten var en mardröm. Fogmassan ovanför badkaret i badrummet var täckt av mögel. Rummets inredning liknade inte bilderna alls. Rummet var helt enkelt fult. Receptionisten var kall. De enda positiva sakerna med det här stället var hissen, den luftkonditionerade matsalen och bra frukost.
Family_with_children
6/10
Pleasant
26 Jun 2026
Nihal
Generell war ich zufrieden mit Hotel. Sauber, freundliche Personal, gute Früchstück. Leider war funktionstörungen in Bad. Ohne pause laufende WC Wasser und zulaut Ventilator war sehr störend.
Self
8/10
Excellent
21 Jun 2026
Yannick
Zweckmässiges Hotel an guter Lage fast direkt am See. Parkplätze sind vorhanden. Das Hotel wirkt schon etwas älter, jedoch ist es insgesamt sauber.
Friends_and_family Friends
10/10
Exceptional
15 Jun 2026
Verified traveler
Grosses Zimmer. Gute Betten. Balkon. Gutes und reichhaltiges Frühstück.
Partner
8/10
Excellent
27 May 2026
Johanna
Die Grösse der Zimmer war perfekt.
Die Betten, bequem.
Wir haben sehr gut geschlafen.
Das Frühstück war ausreichend.
Die Gipfel sehr fein.
Die Lage ist sehr gut, zwischen Bahnhof und See.
Einige Fernsehsender hatten keinen Empfang, das hat für uns keine Rolle gespielt.
Friends_and_family Family
10/10
Exceptional
11 May 2026
Priscilla
Es gibt keinen Kühlschrank- sonst alles bestens.
Business Self
2/10
Poor
23 Apr 2026
Taeyeon
방이 너무 작아서 놀랐다 창고를 개조해서 방으로 만든 느낌이었다
Self
4/10
Poor
10 Apr 2026
Michael
Good room , nice cleaning, good breakfast. However. the noise from the traffic was very bad and sounds from street was bad so it was hard to get some sleep so I will not stay there again.
8/10
Excellent
29 Mar 2026
Nicks
Ok
8/10
Excellent
20 Mar 2026
Alper Şevket
Evet
Friends_and_family Family
10/10
Exceptional
18 Mar 2026
Hélène
Chambre spacieuse, très propre et très confortable . Excellent buffet de petit déjeuner. Hôtel situé non loin de la gare.
Self
8/10
Excellent
07 Feb 2026
Marco
Zimmer war hervorragend. Teppich im Hotelflur sollte ersetzt oder mal wieder gereinigt werden. Auch der Geschmack, der in die Nase steigt. Wenn man aus dem Lift kommt, ist jetzt nicht optimal und könnte die Zufriedenheit negativ beeinflussen. Im Zimmer schön, kann ich aber sagen, dass ich schon lange nicht mehr so gut geschlafen habe in einem Hotel.
Self
8/10
Excellent
03 Feb 2026
Melanie
Sehr gutes Preis-Leistungsverhältnis
Partner
4/10
Poor
25 Jan 2026
Alberto
Wir sind sicher schon mindestens sechs mal im City Hotel gewesen und waren immer zufrieden.
Leider hatten wir dieses Mal mit der Zimmer (217) pech …
Zimmer ok ,nur Wasserkocher nicht sauber
Bad sehr schlecht .. Duschvorhang Feuchtigkeits Flecken, Ablauf verstopft , Abzuggitter rostig !
Anbei paar Fotos







10/10
Exceptional
21 Dec 2025
Heinz
Ja
10/10
Exceptional
16 Dec 2025
Heinz
Alles gut
8/10
Excellent
04 Dec 2025
Remo
Personal gut, zimmer gut
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
Gaudenz
Hatte ein Eco-Einzelzimmer - klein aber fein. War alles vorhanden was man braucht. Breites Bett, Schreibtisch mit Steckdose, grosser Fernsehbildschirm mit allen Programmen. Kaffeemaschine und Kühlschrank braucht man nicht im Zimmer. Gutes Frühstück. Werde Hotel wieder wählen.
Self
8/10
Excellent
16 Nov 2025
Daniel
Personal, Lage, preis
Self
8/10
Excellent
13 Nov 2025
Jutta
Personal sehr freundlich
Leisure Family
8/10
Excellent
11 Nov 2025
Hui-ping
Free parking lot
Business
8/10
Excellent
08 Nov 2025
Roberto
Große Zimmer, reichhaltiges Frühstück, gute Lage zwischen Stadt und See, Parkplatz vorhanden
10/10
Exceptional
07 Nov 2025
Gaudenz
Neu renovierte, sehr saubere Zimmer. Einfach eingerichtet, jedoch alles vorhanden was man braucht inkl. Schreibtisch mit Steckdosen. Gutes Frühstück. Ideal in Bahnhofsnähe gelegen. Werde Hotel wieder wählen.
Self
10/10
Exceptional
23 Oct 2025
Barbara
War sehr schön im city hotel saubere zimmer grosszügig das bad
Lage super gleich beim bahnhof

Nettes personal
4/10
Poor
09 Oct 2025
Solange Mara

Sem banho é terrível

Sem água quente para tomarmos banho, isso fez ser horrível nos 2 dias de estadia..restante TD ok
Friends_and_family Family
10/10
Exceptional
02 Oct 2025
Juan
Espectacular vista al lago y su sus alrededores
Leisure Partner
6/10
Pleasant
02 Oct 2025
Henrik
Lyhörda små rum
Business
8/10
Excellent
28 Sep 2025
Reinhold
Frühstück sehr gut, Seeblick nicht vorhanden
8/10
Excellent
14 Sep 2025
Petra

Von schlecht zu gut

Anfänglich inkompetente und überforderte Receptiondame. Am nächsten Morgen sehr freundliche und hilfsbereite Chefin. Die anfänglichen Mängel wiedergutgemacht. Hansjürg Bölsterli
Friends_and_family Friends
10/10
Exceptional
24 Aug 2025
Jazmin
It was great and the location is perfect.
Self
10/10
Exceptional
02 Aug 2025
Reto

Super hotel

Super hotel.gute Lag nettes Personal top preis
Friends_and_family Friends
10/10
Exceptional
11 Jul 2025
Gaudenz

Welschlandbesuch

Renoviertes Zimmer in gutem Zustand. Nicht sehr gräumig, jedoch alles vorhanden (inkl. Schreibtisch mit Steckdose). Grosser Fernseher. Ausreichendes Frühstück inbegriffen. In der Nähe des Bahnhofs und COOP-Center mit Restaurant. Werde Hotel wieder wählen.
Self
8/10
Excellent
25 Jun 2025
Pia
Schönes Zimmer mit Blick zum See
Business
8/10
Excellent
22 Jun 2025
Monika
Alles Tip top
Friends_and_family Family
8/10
Excellent
10 Jun 2025
Sergio
All right I stay many time here
Business
8/10
Excellent
09 Jun 2025
Ursula

City Hotel

Der Empfang war freundlich und das Zimmer sehr sauber und gemütlich.Das Frühstück war auch tiptop,es hatte alles was gebraucht wurde.Vielen Dank
Partner
8/10
Excellent
02 Jun 2025
Bernadette
Insgesamt ganz gutes Hotel, einzig der Frühstücksraum ist viel zu klein.
10/10
Exceptional
10 May 2025
Peter
Vom vorzeitigen deponieren des Gepäckstückes an der Rezeption bei zum gepflegten und vielfältigen Frühstück vor der Abreise war alles sehr gut.
8/10
Excellent
29 Apr 2025
Julien

Bien

Hôtel de passage convenable, petit déjeuner complet
Self
8/10
Excellent
24 Feb 2025
Ingrida
Das Bett ist toll!😊
Business Self
10/10
Exceptional
23 Feb 2025
Cornelia
Die Person an der Rezeption war sehr nett und ich durfte das Zimmer wechseln, weil es im anderen zu laut war. Top Service
Business_and_leisure
8/10
Excellent
18 Feb 2025
Oliver
Betten waren für mich etwas hart, ansonsten alles sauber und großzügig.
Business
8/10
Excellent
16 Feb 2025
julio c
Hotel con muy buena ubicación , cuarto muy amplio , algo viejo pero en buen estado, desayuno rico y variado
Friends_and_family Family
8/10
Excellent
02 Feb 2025
Nadia
Ich hatte ein kleines aber Wunderbares Zimmer.
Leisure Self
6/10
Pleasant
31 Jan 2025
Werner

Gratis Parkplatz und nahe Bahnhof

Preisgünstiges Hotel. Kleines Zimmer mit gutem Bett und kleiner Dusche in winzigem WC Raum.
8/10
Excellent
12 Jan 2025
Pat
gut
8/10
Excellent
07 Jan 2025
Esther
Für den Preis war die Unterkunft prima.
Self
10/10
Exceptional
28 Dec 2024
Carlo

Positiv überrascht

Sehr gute, preiswerte Option im Zentrum nahe Bahnhof. Grosses und gutes Frühstücksbuffet. Die Zimmer sind ein wenig alt aber trotzdem waren wir zufrieden. Wir hatten ein Zimmer im 5. Stock mit toller Terrasse. Wir würden wieder buchen und das Hotel weiterempfehlen
Partner
10/10
Exceptional
16 Dec 2024
Sergio

Buona location

Ottima posizione efficente
Business
10/10
Exceptional
08 Dec 2024
Fabrice

Super hôtel en plein centre de Bienne

Super séjour l'hôtel est idéalement placé en plein centre de la ville. Avec un parking privé.
Self
10/10
Exceptional
03 Dec 2024
Gaudenz

Welschlandreise

Sauberes, renoviertes Zimmer. Wenn auch klein, war doch alles vorhanden inkl. Schreibtisch mit Steckdosen. Gutes Frühstück. Gutes Preis-/Leistungsverhältnis. Werde Hotel wieder buchen.
Self
6/10
Pleasant
03 Nov 2024
olivier
Hôtel propre .Salle de bain minuscule. Salle de petit déjeuner trop petite avec une seule machine à café.
Business

Location & surroundings

City Hotel Biel
Aarbergstrass 29, Biel, Switzerland

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City Hotel Biel

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