Name: Alfa Hotel
Address: Haseki Sultan Mah.Cerrahpasa Cad.Fatih, 22, Istanbul, 34096, TR

6/10

Pleasant

20 Jan 2025

Razieh

it is cold here

Room was cold. I travelled in Winter and the room was cold. I spent all my day outside in cold and rain and even when I got back to my hotel, the room was cold and shower water was cold too.

safe box did not work and they could not replace it on time.

at first room was clean. I stayed there for 5 days, in between when I asked for cleaning, they did a poor job.

Partner

2/10

Poor

02 Jul 2024

Aygun

Stay away don’t get fooled by pictures they list as 4 star charge as 5 star actually 2 star should be Maximim $18. Dollars per night, low lighting 15wat, you cant see much, shower clogged water all the way to ankle, i pad less price to real 5 star hotel, save your money, he writes his own reviews under different names for sure

Business_and_leisure Family

8/10

Excellent

24 May 2024

Saima

Affordable and right location

Business_and_leisure Family

2/10

Poor

27 May 2022

MARIAM

This hotel is in a very dirty and unsafe neighborhood. The street Infront of the hotel is very narrow and crowded. The area is very unsafe and dirty. After we were checked in at the front desk, we went to the room. We were told that the room is none smoking which wasn’t true. Not only the room was smelled horrible, but it was also not cleaned too. There was nothing inside the bathroom. I mean no towels or other amenities. There was a supper dirty kettle on the table. When we informed the front desk, we were told that they have no room available until next day.
Next morning when we woke up, there was no drop of water in the bathroom, when we called the front desk, we were told that there is no water in the tire area so there’s nothing they could do. It was one of the worst experiences I had in Istanbul. Our reservation was for three nights but I had to leave without any refund for the next two nights that I have paid but didn’t stay there

Leisure Family

2/10

Poor

07 Dec 2021

Mohamed

Don’t disturb your enjoyment trip by staying in th

It was worst experience ever had
It’s not three stars it should be one star
Receptionist very rude
The room filthy shower missing door and smoke smell in room

Friends_and_family Family

2/10

Poor

11 Nov 2021

Doaa

my belongings were stolen in 10 minutes i left the room to the reception.. the front desk gave the key of my room to the service person who entered the room and took my accessories which contained a gold ring and a silver bracelet.. my friend entered the room and was shocked to find him in the room putting things in his pocket.. we made complaints to the front desks.. they all escaped.. the camera recorded his entrance to the room at 3 am in the morning..

8/10

Excellent

08 Sep 2020

Bogdan

Pleasant stay

As I visited this same hotel other 3 times in the past, I can make an objective comparison. Other times was impeccably clean, this time a subtle (yet remanent) cigarette smell was present in the room.
I remember this hotel has excellent breakfast. This time, due to Coronavirus, breakfast was cancelled.
TV with no signal, fortunately WIFI signal was excellent.
Also, the private parking worth a lot.
Essentially, a pleasant stay, but not extraordinary. I hope that next time, after the Coronavirus crisis will be gone, they will came back to provide the excellent services , as I know they can do

Partner

8/10

Excellent

06 Mar 2020

Moe

The staff dont speak English they have no idea who their guests are whats going on. Also people smoking everywhere with the hotel.

Leisure Family

4/10

Poor

07 Sep 2019

Nancy

Budget transit hotel

The area is centrally located and convenient to the main tourist attractions, which are easily accessible by tram. We booked a triple room which was tiny for a family. There's no space for luggage but we happened to be transiting overnight. Continental buffet breakfast was mainly eggs, cold cuts and vegetables. Sufficient for a transit hotel but definitely not for a longer stay.

Family

10/10

Exceptional

14 Jun 2019

akil

Would stay here again

Everything was good except the room was small.

Partner

2/10

Poor

06 May 2019

Verified traveler

Unless you are skint don't go here, it's not a hotel it's more like a hostel. And how it's rated 3 star I will never know. Also I booked a room for 4 nights by mistake which I agree is my fault. However within 2 minutes of realising what I had done I called to explain and was only refunded one night instead of the full two. Robbery!! Food was not good to be honest in my opinion I would not go here again and if you have kids stay away. The noise is outrageous!!

Leisure Self

2/10

Poor

26 Dec 2018

AHMED

Ahmed

Breakfast is bad
Also, I just need to know one thing how they rate it 4 stars ?

We had big issues in this hotel not only me even other people were not happy about their stay there.

Not clean, bad smell and very small bathroom.

Family

10/10

Exceptional

02 Nov 2018

Muhammad

Good friendly helpful staff. Closer to all the main attractions.

10/10

Exceptional

02 Nov 2018

Aisha

Very helpful staff very kind
Closer to all attractions

2/10

Poor

22 Oct 2018

Manal

Very very bad

Very very bad

6/10

Pleasant

14 Oct 2018

Al-azawi

Thé location is good but the rooms soo small the bathrooms are too small even the showers
I don’t recommend it

10/10

Exceptional

13 Oct 2018

Kamel

New one year old hotel
Good treatment
Good breakfast

6/10

Pleasant

08 Oct 2018

Verified traveler

Good/Ok!

If you want to just sleep somewhere that is ok, this hotel is a good place for you,hotel is safe and security cameras are everywhere! Located in central part of Istanbul... Yet smal rooms, you easily hear the next rooms noises. Definitely not a 4star hotel, no proper coffee or milk during breakfast.. wifi doesnot work, at all... they say they can’t do anything about it.

8/10

Excellent

02 Oct 2018

RAWIYA

Good but the breakfast need more improvement

Family

10/10

Exceptional

20 Feb 2018

Verified traveler

Good location and Nice hotel with cheap price I recommend to anyone .

6/10

Pleasant

15 Oct 2017

Lutfi

3 star hotel

I satyed one night . In overall it is ok but definitely it is not 4star hotel . I think you can find the same hotel service and location in less price . Donot expect a four star hotel service .

8/10

Excellent

18 Sep 2017

Verified traveler

It is a nice hotel close to a tram metro station .

It is a nice hotel close to a tram metro station .
It is situated in a street hardly 100 meters away from the road . The metro station is a in a centre so we go to every where in Europe side. But the service of the hotel is ok .There is on elevator or lift form the gate of the hotel to its lobby . The elevator is started from lobby . overall we gave to the hotel rating is 4 stars.

6/10

Pleasant

16 Sep 2016

abdel

Near metro and taramay

Good and the food in breakfast not that quality its three stars hotel , and not enough food for vistors !

2/10

Poor

04 Mar 2016

Verified traveler

A lot of hair in the bed, sheets and towels

They need to upgrade their washers. There was a lot of hair in all sheets, towels and everything. At first I thought they didn't change them. But then they renewed them each day and all new towels were also full of hair

8/10

Excellent

21 Feb 2016

Sean

Fair price, good rooms, friendly, bustling area

This ia bustling part of Istanbul - not with tourists but real people going about their business from all partners of Europe, buying and selling. Its a few stops on the tram from the Blue Mosque etc. and just 10 minutes walk (though it is a little tricky to find) from the metro (Aksaray) that brings you directly from the airport in 35 minutes. Done up recenty in glitzy local style, staff are very friendly, breakfast is fine, and the rooms are a good size.

6/10

Pleasant

10 Jan 2016

Verified traveler

Room 410 was nice with a balcony and a view of the city. Breakfast was just ok and the same every day.

8/10

Excellent

06 Dec 2015

zeid

Nice hotel, very good price/quality ratio

I came to Istanbul for business, needed a clean comfortable hotel to rest in after work... and this hotel was beyond expectations

6/10

Pleasant

26 Sep 2015

Patrick

Decent little hotel.with a good price.

I had one overnight stay. Initially had trouble locating as I had arrived a Yenicapi ferry port. The first 3 taxis that I asked refused to take me. The 4th charged me 40 TL take it or leave it !!.
The hotel itself is modern,nicely decorated, and well mannered and friendly front desk staff.The room I had contained a very comfortable Queen size double bed. Everything in the room including the bathroom and fittings was new and attractively styled.
However the room would be rather small for 2 people sharing.
I would suggest that they produce a better location map showing Yenicapi and Aksaray Metro stations for people like me.
I would stay in this hotel again.

10/10

Exceptional

31 Aug 2015

Verified traveler

Pleasant surprise!

My room was small but so comfortable, had a small fridge and even had a balcony. The view was lovely, too.
I kept the balcony door open when I slept so call to prayers was a bit loud but didn't bother me. There is a/c, though.
The breakfast buffet is wonderful. Great restaurant and other handy stores right on the block.
Hotel is close to metro.
The staff were outstanding.
I highly recommend this hotel

8/10

Excellent

30 May 2015

Verified traveler

Good location

Helpful front desk. Large breakfast buffet with Turkish dishes. Electric kettle and tea in room. Quiet air conditioner. Easy walk to metro and tram. Good overall experience.

10/10

Exceptional

11 May 2015

Verified traveler

Hotel near the Tram (transportation area)

Alfa hotel is very easier to find as the it's located near a tram station. Main tourist attraction places like Hagia Sophia, Blue Mosque are about 10 minutes away from the hotel which is very convenient. The neighbourhood is safe I am able to walk a lone at night without any hesitation. However, there is a school close to the hotel and I am not able to sleep longer as I can hear the kids playing in school yards at 8 am which can be annoying at times.

8/10

Excellent

20 Jan 2015

Jiri

Breakfast should be improved

Breakfast should be better.

Family

8/10

Excellent

09 Jan 2015

matar

Close to the beach

So pleased to stay in the hotel due to an important location and very close to an important places.

10/10

Exceptional

06 Nov 2014

Karen

Hotel stay

The hotel was really nice & was in a perfect area to for seeing all the sights , trams , metro , buses etc were all near . Was good to be in the old town area as more authentic , very clean , room comfortable , nothing we could fault on this hotel.

Family

8/10

Excellent

24 Sep 2014

Antonio

Nice Hotel close to Metro

IST airport Metro to Asksaray Metro - 30 mins. Walk from metro to hotel - 15 minutes. Was a bit difficult to find, it is in a safe neighborhood with great access to public transport. Room was very neat, new and clean but extremely small.

8/10

Excellent

08 Aug 2014

mir

good value, decent hotel

good for price. tiny room, tiny bathroom, tiny shower stall, but I'm glad with my choice coz I'm a clean freak and the room & bathroom were remodeled & clean. I wasn't afraid to touch surfaces. great water pressure, excellent drainage. tiny modern-style sink (bend over it to wash ur face, water splashes everywhere BUT in the sink), but clean was higher on my list than size so i managed. bed was comfortable altho linens were sparse. that was also ok since u have individual AC temp control- make it as cold or warm as u want. bare bones amenities like towels & shampoo, but I bring my own toiletries anyway. location was great for me. immediate surroundings are quite dingy so if ur not accustomed to middle eastern or third world streets and conditions, & u need a glossy valet area with manicured lawns etc, you probably shouldn't stay here. view from my room was the neighbor's balcony laundry so I just didn't open the curtains. ten min walk to aksaray tramway, & ten min walk to yusufpasa metro station. I actually walked (by accident) all the way to the hotel back from hagia sophia/blue mosque. it's a straight shot until the last 5 minutes when u turn off to walk up the hill (not steep) to the hotel. I was browsing shops for souvenirs & found I had walked back to hotel in a leisurely1.5 hours. lots of convenience stores and delis & food carts in immediate vicinity so you can get cheap eats & whatever snacks and toiletries you need-places were all open until past midnight on weekdays

8/10

Excellent

17 May 2014

ibby

Istanbul honeymoon

Clean, new hotel with convenient access to most landmarks. Rooms could be a bit more spacious, but a perfect lodging for families.

10/10

Exceptional

09 May 2014

Deyan

Fine Alfa

Nice hotel, very kind and helpful staff. Thanks.

4/10

Poor

06 Dec 2024

Itaf

Ikke som forventet

Meget gamle møbler og meget gamle senge... det var slet ikke som på billederne, som vi så

Friends_and_family Family

8/10

Excellent

24 Nov 2024

Verified traveler

Anbefales

Godt ophold

Friends_and_family Friends

6/10

Pleasant

25 Dec 2023

Abdirahim

Bra frukost, men gammal byggnad, och små rum

Business Self

6/10

Pleasant

14 Jun 2022

JEANNOT

Moyen hôtel

La Wi-Fi avait des coupures importante sauf le salon, la chambre est simple mais mal entretenue ,entre autre, tapisserie en mauvaise état,la cuvette des WC hs impossible de l'utiliser.la tv est en langues turc, par contre les couloirs et accueillant. Sinon le je trouve l'hôtel un peu cher , bon séjours

Business

8/10

Excellent

21 Jul 2019

Peter

Cena výkon ok

Oki hotel spoj električkou 4 zástavky centrum

Family

8/10

Excellent

25 May 2019

TARIK

Genel anlamda iyi diyebilirim..

Partner

2/10

Poor

28 Apr 2019

Verified traveler

Nous pensions être dans le quartier de Fathi, ce qui n'était pas le cas. Pas très clair dans l'annonce. Mais situation géographique proche de tous les lieux importants à visiter, et la ligne de tramway pas loin.
Hôtel qui ne mérite aucune étoile.
Moquette du sol de la chambre très sale.
Mobilier sommaire, vieux et abimé.
Mais literie confortable.
Salle de bain sans aucun confort, rien pour poser nos trousses de toilette.
L'aspirateur n'a pas été passé de la semaine.
Pas de poubelle dans la chambre.
Pas de café mais du nescafé au petit déjeuner, pas de fruit ni de jus de fruit mais un liquide qui ressemble à une poudre dans de l'eau.
Le 2e soir, en rentrant, nous avons eu la surprise de voir qu'on avait déménagé nos affaires dans une autre chambre pendant notre absence. Il nous manquait nos t.shirts de nuit restés accrochés derrière la porte et notre gel douche (que nous avons récupéré après 2 j de réclamation).
Pour les T shirts, une personne de la réception nous a dit qu'on pourrait en retrouver sans peine au marché. Aucune excuse de la part du directeur, par ailleurs hautain et arrogant qui n'a aucun respect pour les clients. Il braille au lieu de parler.
A noter quand même la gentillesse et le professionnalisme d'un jeune employé à la réception.
La 2e chambre que l'on a récupérée avait une belle vue, mais un balcon très sale, avec plein de miettes de pain. Apparemment pas nettoyé depuis très longtemps.
En bref, une horreur cet hôtel.

Leisure Friends

2/10

Poor

21 Feb 2019

mehmet emin

17.12019 da giriş 22.1.2019 da çıkış yapacaktim ama gece otele giriş yaptigimda görevli yerimizin olmadığını isterseniz sizi baska bir otele gönderelim dedi ben bu ns olur bu gecenin vaktinde deyim çıktım sonra kalmadigim bu otel kıredi kartımdan 950 tl para çekmiş şikayetinde hotels.com .la alakalı dediler hotels firma çalışanları para min 5 iş günü içinde iadesi ölçeğini söylediler ama nafile...ne bir uluslar arası bir firma ns bir otel işletmesi

8/10

Excellent

28 Jan 2019

Imran

Het begon slecht. onze kamer was reeds bezet door een ander gast, die een nacht langer wilde blijven, terwijl mijn boeking 3 maanden geleden geboekt en betaald was. wij kregen een kamer bij een ander hotel aan de overkant van de straat. deze hotel was zeker niet goed, ook als was het voor 1 nacht. We kregen heel veel excuses van de manager en vroeg ons begrip. Verder was het hotel goed voor een 3 sterren en geen 4 sterren. personeel sprak lsecht engels maar wel verstaanbaar. ontbijt was ieder dag hetzelfde.

6/10

Pleasant

05 Nov 2018

Verified traveler

Leuk hotel en vlakbij centrum .ontbijt was heel lekker. Alleen de netwerk het was slecht en zwak. .

8/10

Excellent

01 Nov 2018

Verified traveler

Kann jedem weiter empfehlen .Man kann schnell zum Straßenbahn ca 5 min und zum Metro 8 min fussweg

2/10

Poor

26 Oct 2018

Verified traveler

Central aber mehr auch können sie auch nicht anbieten lieber etwas mehr ausgeben und was besseres buchen

2/10

Poor

08 Oct 2018

Verified traveler

Herşeymi ters olur...

2 oda rez.. Yaptım ödemesinide yaptım.hotele gittiğim de 1 oda var görünen rez. dediler.hotel full odamız yok başka dediler. neyse bir oda daha verdiler tv kanallar çekmiyor odalar sigara kokuyor wifi zaten sadece adı var hiç çekmiyor çıkışta yine 1 oda ödeme gözüküyor rez. Dediler halbuki 2 hafta önce ödemeyi yapmışım :) sonra tekrar düzeldi çok şükür çıkışımızı aldık. bir tek konumu güzel...

Friends

2/10

Poor

30 Sep 2018

Verified traveler

resimlerdeki gibi değil hiç temiz değildi alerji oldum sivri sinek var vücudum hep kaşıntıdan kızarık doldu

4/10

Poor

25 Sep 2018

Gaël

Escalier valises pas très bien reçu.

Réception pas très aimable. Petit déjeuner boîte de café poudre bocal de sucre . soup . De l'eau jaunes sans aucun goût et du pains.... une télécommande d'air condition.. pour trois chambres et oui. Wifi complètement nulle...

2/10

Poor

20 Sep 2018

Mohamad

يحاول الموظف تطفيش زبون هوتيل ليسرق مادفعه الزبون

بعد ان قمت بالحجز والدفع .. موظف الفندق ادعى عدم وجود فراغ .. وكان يريدني ان اذهب بدون ان اثبت حضوري ورفض اعطائي ما يثبت حضوري .. وحاولت الاتصال بهوتيل كوم لكن لايوجد الا اتصال جوال وكان يفشل ..
بالنهاية أخبرته ان لم يعطيني ما يثبت وصولي للفندق وحيث انني دافع وهوتيل لن يرد الي اي شيء ساتصل بالشرطة ..
فاعطاني غرفة وحجز جوازات سفرنا

Partner

8/10

Excellent

08 Sep 2018

Husam

Leuk Hotel

Leuk Hotel en Rustig lekker gezellig mensen aardig

6/10

Pleasant

19 Mar 2018

Verified traveler

Das Hotel war ok, Kapali carsi war zugrad Fuss erreichbar, jedoch hat man um die 20 min gebraucht. Ausblick hat man nicht wirklich. Ds Bad, wara nicht ganz sauber, jedoch wurden Handtuecher regelmaessig gewechselt. Fruehstueck war nicht so berauschend, war ok.

6/10

Pleasant

07 Mar 2018

Nafiz

zentral gelegen

Istanbul ist an Sie eine sehr schöne Stadt.
Da braucht man schon mehr als nur eine Woche

8/10

Excellent

12 Feb 2018

Artem

Ночь после прилета

Отель выбирал не сильно далеко от аэропорта Ататюрка, т.к. прилетал ночью. Старая мебель и район так себе, но в остальном норма. Переночевать пойдет.

Family

4/10

Poor

17 Nov 2017

Bayram

konum ve mimari olarak çok güzel. güler yüzlü çalışanları var.

Partner

10/10

Exceptional

24 Aug 2017

Verified traveler

Bin voll zufrieden 😁
Kann nur weiter empfehlen für den Preis top

8/10

Excellent

19 Mar 2017

Awad

Dejligt hotel

Jeg har været her flere gange på det hotel
Personalet er flinke og hotellet har en god beliggenhed

6/10

Pleasant

17 Jan 2017

sabah

Goed en leuk

Goed Goed Goed Goed Goed Goed Goed Goed Goed Goed Goed Goed

8/10

Excellent

07 Jun 2016

nobuko

アクサライの交通便利なホテル

５泊しました。部屋から、遠くのモスクが見えて、夜はライトアップされていました。
周辺は、ちょっとごちゃごちゃしていますが、トラム駅には３分、地下鉄には５分というアクセス。すぐ側に、水やビールを売っているお店があり、毎日行っていました。ケバブサンドやピデのお店も近くにあります。
ホテルは朝ごはん付きで、すごく美味しかったです。フルーツの実がたっぷり入ったジャムが４、５種類。スープ。暖かいおかず。野菜、チーズ、ハム。。。と充実していました。
部屋にゴミ箱がないのが不便でした。

Family

6/10

Pleasant

13 Apr 2016

Verified traveler

Good

For one night .. It's OK

8/10

Excellent

30 Jan 2016

Robert

Dobry hotel i lokalizacja w korzystnej cenie.

Krótki 2-dniowy pobyt. Ważna byłą lokalizacja w centrum i w pobliżu stacji metra. Hotel z uwagi na cenę i lokalizację warty polecenia. Mimo niedużych rozmiarów pokoju, w czasie krótkiego pobytu nie było to niedogodnością.

10/10

Exceptional

22 Jan 2016

Recep

Sehr freundliches Team,meine Besuchern konnten sogar mit uns umsonst frühstücken

6/10

Pleasant

10 Jan 2016

Silvia

Fantastica vista ma nulla di più

Hotel essenziale con personale che non si spreca a dir una parola in più.
Camere piccole, ma appunto essenziali con, se fortunati, una bellissima vista su tutta la città.
La colazione é la pecca più grande di questo hotel, 95% salata con caffè in polvere nescaffè e succo d'arancia che sembra una fanta sgasata.
Va bene se si vuole solo dormire senza avere molte pretese.

4/10

Poor

02 Jan 2016

MuGo

Eine Woche Kultururlaub

Zimmerservice nahezu nicht vorhanden. Wir waren 6 Tage dort. Das Zimmer wurde zweimal sauber gemacht. Das eine Mal kam die Servicekraft einfach ohne Vorwahrung ins Zimmer. Wir lagen noch im Bett. Absolut inakzeptabel.

8/10

Excellent

16 Dec 2015

Maria

Kleines sauberes hotel

Sehr nettes Personal !! Für den Preis was wir bezahlt haben super kann ich nur sagen

6/10

Pleasant

09 Dec 2015

Verified traveler

gutes Stadthotel mit ein paar Mängeln

Das Hotel befindet sich unweit der Altstadt entfernt.
Zu Fuß ist man gute 15-20 min. unterwegs.
Wir bekamen ein Zimmer in der obersten Etage, mit einer guten Aussicht auf die Fatih Moschee.
Das Zimmer ist zwar klein, aber beinhaltet alles was man benötigt.
Aufgrund der Lage des Hotels ( neben einer Schule aber das finde ich nicht so schlimm), an der Metrostation Aksaray und der Tram würde ich das Hotel weiterempfehlen.

6/10

Pleasant

05 Dec 2015

Bernd

Überraschend angenehmes Hotel in guter Lage

Dem Hotel fehlt zu einem netten Mittelklassehotel nichts - außer dem Fahrstuhl von der Straßenebene zur Lobby im erten Stock. Die Sehenswürdigkeiten wie Haggia Sophia, Blaue Moschee, Topkapi und großer Bazar sind sogar zu Fuß nach einem ausgedehnten Fußmarsch zu erreichen. Sonst geht man 2 Minuten zur Straßenbahnhaltestelle und fährt für 4 türkische Lira bis dorthin.
Im Hotel kann man sich gut mit english verständigen. Das Frühstück ist für türkische Verhältnisse üppig. Das Haus ist sauber, dasPersonal sehr hilfsbEreit und freundlich.

6/10

Pleasant

05 Dec 2015

Anke

Für ein Stadthotel ganz gut , ein wenig hellhörig wenn man eine Trommelgruppe oder pubertierende türkische Jugendliche im Nachbarzimmer hat.

4/10

Poor

29 Nov 2015

Mustafa

Hotel geht klar

Das Hotel befindet sich etwas weiter weg vom Zentrum. Taxi kostet vom Taksim Platz um die 20 Lira, ungerechnet ca. 7€. Ansonsten reichhaltiges Frühstück, Supermarkt gegenüber vom Hotel. Angestellte, na ja. Das Bad war wirklich sehr klein. Zimmer sauber. Unten an der Hauptstraße genug Restaurants. Für den Preis geht es in Ordnung.

8/10

Excellent

28 Nov 2015

Paar

Zentral in der Altstadt

Perfekt für Sightseeing. Frühstück überraschend vielfältig.

6/10

Pleasant

28 Nov 2015

Verified traveler

Hotel liegt wirklich sehr zenral

Bettwäsche mit Flecken und Haaren.
Auch der Teppich wies Spuren der Vormieter auf. Brandlöcher auf den Möbeln.
Uns wurde Geld aus dem Zimmer geklaut und nach Reklamation nicht weiter beachtet.
Frühstück nur mir Nespresso Pulver Kaffee