BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Graziella Gold Hotel
Istanbul · Turkey
Ka A A K Langa Sokak No 2 34096 AksarayView location
6.8/10Good70 Reviews
Cleanliness7.8/10 7.8
Service8.0/10 8.0
Comfort7.6/10 7.6
Condition7.2/10 7.2
Amenities6.4/10 6.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Graziella Gold Hotel
With a stay at Graziella Gold Hotel, you'll be centrally located in Istanbul, a 4-minute drive from Pera Museum and 6 minutes from Grand Bazaar. This hotel is 1. 7 mi (2. 7 km) from Basilica Cistern and 1. 9 mi (3. 1 km) from The Egyptian Bazaar.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access and concierge services. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Make yourself at home in one of the 48 guestrooms featuring minibars (stocked with some free items) and LED televisions. Your bed comes with down comforters and premium bedding.
Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Show less
With a stay at Graziella Gold Hotel, you'll be centrally located in Istanbul, within a 5-minute drive of Grand Bazaar and Sultanahmet Square. This luxury hotel is 2.2 mi (3.5 km) from Blue Mosque and 2.4 mi (3.9 km) from Galata Tower.
Make yourself at home in one of the 48 guestrooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Banquet facilities
Check-in and check-out
Check-in from
12:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Pool access available from 6:00 PM to 11:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 22298
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: EUR 50 per vehicle (one-way)
- Late check-out is available for a fee (subject to availability)
- Hosted evening meal: EUR 10
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Arabic
Russian
English
Farsi
Turkish
Nearby attractions
Historia Fatih Shopping Centre
1.1 km / 0.7 mi
Beyazit Square
1.5 km / 1 mi
Grand Bazaar
1.8 km / 1.1 mi
Fatih Mosque
1.9 km / 1.2 mi
Column of Constantine
2 km / 1.3 mi
Süleymaniye Mosque
2.2 km / 1.4 mi
Little Hagia Sophia
2.3 km / 1.4 mi
Turkish and Islamic Art Museum
2.3 km / 1.5 mi
Sultanahmet Square
2.4 km / 1.5 mi
Golden Horn
2.7 km / 1.7 mi
Basilica Cistern
2.7 km / 1.7 mi
Egyptian Bazaar
2.7 km / 1.7 mi
Blue Mosque
2.8 km / 1.7 mi
Hagia Sophia
2.9 km / 1.8 mi
Gülhane Park
2.9 km / 1.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 85
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Multilingual staff
- Bellboy service
- Hotel safe
- Lift access
- Terrace
Show 10 more facilities & services
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Restaurant
- Indoor freshwater pool: 1
- Children’s swimming area: 1
- Spa treatments
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
Double or Twin DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 20 m²SGL.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
SINGLE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin ECONOMYDouble or Twin • ECONOMY • 1 Bedroom • 15 m²DBT.EY-1
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
Double or Twin ECONOMY
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EY-1
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE COMFORTTRIPLE • COMFORTTPL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
TRIPLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TPL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
Double or Twin ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH BALCONYDouble or Twin • WITH BALCONY • 1 Bedroom • 20 m²DBT.BL
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
Double or Twin WITH BALCONY
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.BL
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARD • 20 m²TPL.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 2–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width, Rollaways on demand
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
TRIPLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 2–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width, Rollaways on demand
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGraziella Gold Hotel
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Graziella Gold Hotel
48
reviews shown
Hamdan anwar haider
Avoid this hotel.
We had a fully prepaid reservation and informed the hotel in advance of a late arrival. When we arrived around 04:30, the hotel refused entry, kept the full payment, and provided no accommodation or service.
We were left outside overnight with luggage and had to secure emergency accommodation ourselves at significant cost. Afterwards, the hotel gave conflicting explanations at different times claiming this was a “no show” and also suggesting that we refused the room despite full prepayment and prior notice.
Taking prepaid money while refusing entry is unacceptable. I strongly advise others not to book this hotel.
We had a fully prepaid reservation and informed the hotel in advance of a late arrival. When we arrived around 04:30, the hotel refused entry, kept the full payment, and provided no accommodation or service.
We were left outside overnight with luggage and had to secure emergency accommodation ourselves at significant cost. Afterwards, the hotel gave conflicting explanations at different times claiming this was a “no show” and also suggesting that we refused the room despite full prepayment and prior notice.
Taking prepaid money while refusing entry is unacceptable. I strongly advise others not to book this hotel.
Mazhar
It was not too bad but in
Sultan
فندق مميز جميل ونظيف وذا موقع مميز وقريب من الخدمات إفطار جيد جدا
Faisal
Unfortunately, my experience with this hotel was far from what I expected, especially given the service they promised.
Before my arrival, the hotel asked if I’d like them to arrange a taxi transfer, which I confirmed. However, I had to call multiple times—over several days—to get any real response. Each time, I was either redirected or given incorrect contact numbers. The number listed on their website and in their automatic messages led to a former staff member who no longer worked there, which added to the confusion.
I ended up messaging about five different people just to confirm my VIP transfer, something that should have been simple and handled professionally. When I finally arrived, the hotel itself was disappointing: the room was not very clean, and the staff seemed disorganized and indifferent. Basic requests were met with delays or ignored altogether.
Overall, the lack of coordination, unprofessional service, and poor communication made the experience more stressful than it needed to be. I would not recommend this hotel to travelers expecting reliability or proper customer care.
Before my arrival, the hotel asked if I’d like them to arrange a taxi transfer, which I confirmed. However, I had to call multiple times—over several days—to get any real response. Each time, I was either redirected or given incorrect contact numbers. The number listed on their website and in their automatic messages led to a former staff member who no longer worked there, which added to the confusion.
I ended up messaging about five different people just to confirm my VIP transfer, something that should have been simple and handled professionally. When I finally arrived, the hotel itself was disappointing: the room was not very clean, and the staff seemed disorganized and indifferent. Basic requests were met with delays or ignored altogether.
Overall, the lack of coordination, unprofessional service, and poor communication made the experience more stressful than it needed to be. I would not recommend this hotel to travelers expecting reliability or proper customer care.
amal
Very bad smell
eva
Good service, Very communicative
Abdikarin
Very good
Imtiaz
Recommend it.
J
Have climb stairs with luggage they do have lift but you climb some steps to reach reception area.outside the hotel is noisy too crowded all the time. For breakfast no much choice it’s just basic things.
Stanislav
Very bad impression of this hotel. Think before you check into this hotel! The staff stole my jacket from my room. This happened on the day when we were moved from one room to another. During my absence, the staff moved all my things without my permission to another room. The theft occurred at that moment. When I informed the staff about the missing jacket, they said every time that they would find it!
Staff, where is my Lacoste jacket??? You know for sure that one of your employees did this and you are covering for each other!!! Give me back my jacket and I'll delete this review! They also charged me 40 euros to change my room, which stank of the toilet (((
Очень плохое впечатление о данном отеле. Подумайте прежде чем заселяться в эту гостинницу! У меня персонал украл куртку из номера. Это произошло в тот день когда нас переселяли из одного номера в другой. В мое отсутсвие персонал перенес все мои вещи без моего разрешения в другой номер. Воровство произошло в этот момент. При сообщении персоналу о пропаже куртки - они каждый раз говорили, что ее найдут!
Персонал, где моя куртка Лакост??? Вы точно знаете, что один из ваших сотрудников это сделал и друг друга прикрываете!!! Верните мне куртку и я удалю это ревью! Еще с меня взяли 40 евро за смену номера, в котором воняло туалетом (((
Staff, where is my Lacoste jacket??? You know for sure that one of your employees did this and you are covering for each other!!! Give me back my jacket and I'll delete this review! They also charged me 40 euros to change my room, which stank of the toilet (((
Очень плохое впечатление о данном отеле. Подумайте прежде чем заселяться в эту гостинницу! У меня персонал украл куртку из номера. Это произошло в тот день когда нас переселяли из одного номера в другой. В мое отсутсвие персонал перенес все мои вещи без моего разрешения в другой номер. Воровство произошло в этот момент. При сообщении персоналу о пропаже куртки - они каждый раз говорили, что ее найдут!
Персонал, где моя куртка Лакост??? Вы точно знаете, что один из ваших сотрудников это сделал и друг друга прикрываете!!! Верните мне куртку и я удалю это ревью! Еще с меня взяли 40 евро за смену номера, в котором воняло туалетом (((
Reda
Amazing !
Sabine
Well the location is great and the staff is amazing.
I booked this hotel for it's location and the fact that it has a pool, hot tub and Hammam. So to get into the Hammam is nearly impossible since it is constantly packed with local dudes already waiting on line. I was wondering why there are so many Thai women.... Well... A bunch of guys who were in the sauna with me confirmed that this is not your regular Hammam and massage place. The hot tub was never working sand the pool was cold. So much to me enjoying the relaxing part of the hotel.
Now the room, the shower water takes forever to warm up. And it was November and it was freezing in the room. There was no heater.
Breakfast kind of plain and simple.
I booked this hotel for it's location and the fact that it has a pool, hot tub and Hammam. So to get into the Hammam is nearly impossible since it is constantly packed with local dudes already waiting on line. I was wondering why there are so many Thai women.... Well... A bunch of guys who were in the sauna with me confirmed that this is not your regular Hammam and massage place. The hot tub was never working sand the pool was cold. So much to me enjoying the relaxing part of the hotel.
Now the room, the shower water takes forever to warm up. And it was November and it was freezing in the room. There was no heater.
Breakfast kind of plain and simple.
Alan John
Our room was small but clean. It was very noisy from the traffic outside. The reception staff were friendly and helpful.
Crossing the nearby main road was difficult and dangerous. The nearby tram into the centre and port area was very regular but usually crowded. There was also metro nearby. One could walk instead of taking the tram which take about 45 minutes to get to the heart of the city. There were many eating places nearby.
Crossing the nearby main road was difficult and dangerous. The nearby tram into the centre and port area was very regular but usually crowded. There was also metro nearby. One could walk instead of taking the tram which take about 45 minutes to get to the heart of the city. There were many eating places nearby.
Verified traveler
I stay in hotel 10 days, and
Verified traveler
Brilliant staff
Fantastic location with amazing staff. Very pleased with the service and the stay in general, would definitely come back and would also highly recommend.
Theona
I stayed 2 days there and it was great. Just what I need to relax and to spend a good time in Istanbul. The area is nice, close to metro, and the view from the terrace is nice.
Thank you Graziella Gold Hotel!
Wait to be back there.
Thank you Graziella Gold Hotel!
Wait to be back there.
Amra
Leider war der Pool zu, obwohl ich extra für den Pool die Unterkunft gebucht habe. Aber ansonsten war es top
BROUCH
Chambre avec fenêtre fermée avec des autocollants noirs
Quand on l'ouvre odeur pestilentielle d'un vide sanitaire avec fientes de pigeons et quantités de détritus
Pommeau de douche hs
Piscine fermée
Pas de service de restaurant comme écrit sur l'annonce
Quand on l'ouvre odeur pestilentielle d'un vide sanitaire avec fientes de pigeons et quantités de détritus
Pommeau de douche hs
Piscine fermée
Pas de service de restaurant comme écrit sur l'annonce
Mehmet
Kahvaltı zayıf oda soğuktu
Bachir
Porte qui ne se ferme pas sur ma chambre, odeurs de remontées des égouts sur la deuxième chambre. Chambre mal isolée, vieille avec un télévision vétuste. Néanmoins personnels très réactif, chaleureux et bienveillant.
essam
Sauber Hotel, nette mitarbeiter, Rezeptions arbeiter antwort alle Fragen.
Gibt schwimmenpool, Fittness, und Turk. Hammam.
Frustück ist gut.
Gibt schwimmenpool, Fittness, und Turk. Hammam.
Frustück ist gut.
Verified traveler
The cunning turkish owner gave us a different room from the one we paid. A cheaper one. And when I mentioned it instead of asking sorry he was making comments with the employees on the phone about the Greeks,laughing. They gave us the right room after their discussion.
The breakfast was exposed to everyone without cover on it
The breakfast was exposed to everyone without cover on it
Abigail
Dieses Hotel hat auf jedenfall keine 4* verdient, da von 4* nichts zu sehen war sei es vom frühstück bis zur Sauberkeit. Dieses Hotel würde ich nicht weiterempfehlen.
Cheima
Personnel au top sympathique très serviable , mais conditions de l’hôtel à revoir petit déjeuner. À revoir aussi il n’y a pas assez de sucré .Odeur des canalisations horrible .
Seda
Odalar temiz ve yeni çalışanlar güleryüzlü merkezi
Hikmet
Berbatttttt
Kahvaltıya 4 dakika erken gittik diye fırça yedik.Spa da odadan havlu getirmedik diye fırça yedik.Kaba saba eğitimsiz personel ilk defa bu kadar saçma bir yerde kaldık sabahın köründe terkettik oteli.Çok gürültülü.Sadece yatak temiz ve rahattı oda temizdi .kibar olan sadece temizlik görevlisi kadınlardı.
Cristine
It's a clean but very small room, the hotel haven't any AC and it's very hot . but I like the hotel it's very near of everything when u go shopping in grand bazaar . And it's a good service ! I would like to thank Ali and Joseph . They are really helpful to us , easy to communicate .asking them for help about the transportation to airport and they fixed taxi to us early in the morning . I'm very pleased and happy . Thanks guys !!
Monique
Sehr sehr laut. Man bekommt von allen Zimmern was mit. Wer Ruhe haben möchte auch von der Lautstärke draußen sollte lieber ein anderes Hotel nehmen. Ansonsten waren wir zufrieden
Fabian
Nicht zu empfehlen – lebensgefährlich!
Unser Aufenthalt in diesem Hotel war eine Katastrophe. Das gesamte Hotel war extrem dreckig, die Lage unsicher, und es war durchgehend unerträglich laut – an Schlaf war kaum zu denken.
Besonders enttäuschend war das Dampfbad, das einfach nicht funktionierte – pure Täuschung. Doch das Schlimmste war der gefährliche Pool: An der Seite hingen zwei Kabel mit Draht an der Wand, nur 15 cm vom Wasser entfernt! Das ist eine absolute Lebensgefahr und völlig inakzeptabel.
Das einzig Positive an unserem Aufenthalt war das freundliche und hilfsbereite Personal. Doch das kann die gravierenden Mängel nicht ausgleichen.
Fazit: Dieses Hotel verdient die Note ungenügend. Nie wieder!
Unser Aufenthalt in diesem Hotel war eine Katastrophe. Das gesamte Hotel war extrem dreckig, die Lage unsicher, und es war durchgehend unerträglich laut – an Schlaf war kaum zu denken.
Besonders enttäuschend war das Dampfbad, das einfach nicht funktionierte – pure Täuschung. Doch das Schlimmste war der gefährliche Pool: An der Seite hingen zwei Kabel mit Draht an der Wand, nur 15 cm vom Wasser entfernt! Das ist eine absolute Lebensgefahr und völlig inakzeptabel.
Das einzig Positive an unserem Aufenthalt war das freundliche und hilfsbereite Personal. Doch das kann die gravierenden Mängel nicht ausgleichen.
Fazit: Dieses Hotel verdient die Note ungenügend. Nie wieder!
Yusuf
Die Zimmern sind sehr eng und mega undicht.
Man hat alles gehört von der 4.Etage was die Leute geredet haben bei geschlossener Fenster.
Dampfbad hat nicht funktioniert sowie der Whirlpool.
Das Personal ist super freundlich und Hilfsbereit aber die lage vom Hotel ist sehr schlecht. Überall liegt müll und man fühlt sich dort sehr unsicher.
Am Poll hingen 2kabel über wasser da hatte ih angst das da irgendwas passiert und das ist für mich ein NO GO!!!
Man hat alles gehört von der 4.Etage was die Leute geredet haben bei geschlossener Fenster.
Dampfbad hat nicht funktioniert sowie der Whirlpool.
Das Personal ist super freundlich und Hilfsbereit aber die lage vom Hotel ist sehr schlecht. Überall liegt müll und man fühlt sich dort sehr unsicher.
Am Poll hingen 2kabel über wasser da hatte ih angst das da irgendwas passiert und das ist für mich ein NO GO!!!
Verified traveler
Okay
Okay
Nedzad
Super bra
Hajar
Die Mitarbeiter im Hotel waren alle sehr freundlich und hilfsbereit
Heinz
Bei der Ankunft wurden wir vom Personal nicht einmal begrüßt. Personal stand nicht einmal auf. Dann wurde unsere Buchung zunächst nicht gefunden. Danach erhielten wir zwei Zimmerkarten (403 und 304). Unser Zimmer 403 entsprach der von uns gebuchten Kategorie. Hier war am Anfang lediglich zu bemängeln dass zwei bereits gebrauchte Handtücher unter dem Waschbecken im Schrank lagen.
Das Zimmer von unseren Freunden dagegen entsprach in keiner Weise unserer gebuchten Kategorie. Im Zimmer roch es \"modrig\" was daran lag, dass wenn man das Fenster öffnete dort sich direkt eine Treppe, ein Rohr und eine Betonwand befand. In das Zimmer kam weder Luft noch Licht. Zusätzlich ging die Klimaanlage nicht im Zimmer. Wie bereits erwähnt entsprach das Zimmer in keiner Weise unserer gebuchten Kategorie.
Bei Bedarf können wir auch gerne Bilder vom Zimmer vorlegen.
Am letzten Tag (vor der letzten Nacht) bekamen unsere Freunde dann ein anderes Zimmer, welches dann in Ordnung war. Wir bitten Sie diesbezüglich zu überprüfen, ob für diese Unangenehmlichkeit eine entsprechende preisliche Rückerstattung in Frage kommt.
Das Zimmer von unseren Freunden dagegen entsprach in keiner Weise unserer gebuchten Kategorie. Im Zimmer roch es \"modrig\" was daran lag, dass wenn man das Fenster öffnete dort sich direkt eine Treppe, ein Rohr und eine Betonwand befand. In das Zimmer kam weder Luft noch Licht. Zusätzlich ging die Klimaanlage nicht im Zimmer. Wie bereits erwähnt entsprach das Zimmer in keiner Weise unserer gebuchten Kategorie.
Bei Bedarf können wir auch gerne Bilder vom Zimmer vorlegen.
Am letzten Tag (vor der letzten Nacht) bekamen unsere Freunde dann ein anderes Zimmer, welches dann in Ordnung war. Wir bitten Sie diesbezüglich zu überprüfen, ob für diese Unangenehmlichkeit eine entsprechende preisliche Rückerstattung in Frage kommt.
imad eddine
Pas terrible
Hotel a une odeur pourri chambre en lit 1 place seulement
Ahmed
Pas du tout ce qu'on attendait c'est vraiment dommage des cafards dans la chambre
Esther de S
Fomos muito bem recepcionados pelo Sr. ahmet mas infelizmente nós outros dias eram sua folga e os outros recepcionistas foram decepcionantes. A televisão não estava funcionando e por diversas vezes foi reclamado mas não ajeitaram. Todos os dias deixavam somente 2 toalhas e 2 águas sendo que estávamos em 3 pessoas. Nosso apto deveria ser triplo porém nos deram um apto duo e colocaram uma outra cama deixando o quarto sem espaço para movimentar. O café da manhã, além de ser péssimo a máquina não estava funcionando adequadamente para fazer café com leite. Uma pena pois o hotel está até bem apresentável.
Anab
Bra o trevligt personal.
christian
Gutes Cityhotel
Gut zu erreichendes Hotel, gutes WLAN, Frühstück hätte abwechslungsreicher sein können, Klimaanlage war im Zimmer nicht steuerbar, Pool Sauna und Dampfbad im Keller nutzbar aber ungewöhnlich beleuchtet und lad nicht zum verweilen ein.
Chengiz
It was gastvriendelijk, schoon met een lekker onbijt en noch goede spa gelegenheid
Juan
Un lugar muy diferente al que muestran en las fotos , no aconsejo hospedarse en este roto
BERTRAND
Correct qualité prix
Excellent hôtel en ce qui concerne la chambre. En revanche, la salle du petit déjeuner semble petite par rapport à la taille de l'hôtel et il n'y avait aucun jus de fruits.
Patimat
Het was een mooi hotel, openbaar vervoer was dichtbij alleen moet je wel tegen de drukte buiten kunnen.
Wilson
Die Unterkunft ist leicht mit öffentlichen Verkehrsmitteln zu erreichen. Sie liegt auf einer Seitengassee einer großen Straße und ist somit nicht direkt denLärm ausgesetzt. Das Personal is freundlich und sehr hilfsbereit. Die Zimmer wurden immer sauber gehalten. Ich komme gerne wieder.
Sediqi
War sehr gut
Jocelyn
La photo de la chambre ne reflète pas vraiment la réalité.
Verified traveler
Hôtel tres propre, bien situé. Mobilier tres classe.
Personnel vraiment très professionnel je dirai meme plus que professionnel. Je recommande cet hôtel sans hésiter.
Personnel vraiment très professionnel je dirai meme plus que professionnel. Je recommande cet hôtel sans hésiter.
Verified traveler
Die Mitarbeiter vom Hotel waren sehr freundlich und aufmerksam. Auf unsere Wünsche wurde schnell reagiert. Kann man nur weiter empfehlen
Location & surroundings
Graziella Gold Hotel
Ka A A K Langa Sokak No 2 34096 Aksaray, Istanbul, Turkey
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Graziella Gold Hotel
43 hotel photos
