Grand Hotel Palmiye

Turkey , Istanbul
ISTANBUL, Istiklal Avenue Imam Adnan Street 16, 16
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50 reviews shown

8/10

Excellent

23 Nov 2025

Michael

Great location, great staff, room a little shabby and very dated

Self

6/10

Pleasant

17 Nov 2025

Alexander

Pros: easy check-in and friendly front desk fellow who spoke English, working AC with remote, warm comforter and pillows, linens were changed every two days, free slippers (unfortunately I felt I needed them because of the bugs), location (close to Istiklal) but still surprisingly quiet. Cons: wifi stopped working, some bugs both big and small, stains in shower and on bathroom cabinet, no hand towel, stains on towels and bath mats, water didn’t stay hot, room smelled musty, fridge didn’t work and smelled, no safe, and the room was so small that the wardrobe couldn’t open, the door hit the bed. I appreciated getting to stay somewhere for cheap on short notice but if you have other options I wouldn’t recommend this hotel.

Leisure Self

10/10

Exceptional

10 Nov 2025

Jacy

Leisure Friends

6/10

Pleasant

05 Oct 2025

Manal

The staff were very friendly and accommodating.. the area was great, close to taksim square and the shopping street. However, the facilities and rooms are not what i expected from the photos.

10/10

Exceptional

24 Mar 2025

gary

Visit Istanbul

Great location in a wonderful city

Self

10/10

Exceptional

21 Dec 2024

Robert

Staff were very friendly. Hotel location is very good. Price to quality ratio was worth it. Will happily stay here when in Istanbul again

Leisure Self

10/10

Exceptional

05 Oct 2023

Soraya

Perfect Location

The best part of my stay was the hotel staff, in particular Gökhan. Warm and friendly they made me feel like I was “coming home” when I go back to the hotel. Excellent location.

Self

10/10

Exceptional

31 Aug 2023

Beato

Safe

4/10

Poor

03 Jan 2023

David

Christmas break

Hotel itself was ok and nicely situated near Taksim Square. Staff were friendly, and even though we got up late most days the staff always cleaned room once we asked. Room was small but was cosy. Wifi didnt work. Biggest issue we had was lack of sleep due to the many clubs around from which you could hear loud music until around 4am every morning. Then you could hear the clean up truck cleaning the streets.. Big problem for many hotels of this stretch.

Partner

10/10

Exceptional

28 Nov 2019

Mariam

The location is great! Hotel staff are too friendly and helpful. I would highly recommend it.

Leisure Self

8/10

Excellent

06 Nov 2019

Obianuju

I particularly like the cleanliness and friendly staff. Special thanks to the staff at the reception who speaks English, he's very kind . Do not let the reception fool you. The rooms are squeaky clean

Business Self

10/10

Exceptional

03 Nov 2019

Mariamfakih

The location of the hotel is excellent. The room was clean, comfortable and equipped perfectly. The staff were too friendly and helpful. I would highly recommend this hotel

Leisure Self

6/10

Pleasant

30 Oct 2019

Yasaman

I booked the economy double room and I had ensured that my room would have city view. BUT when I arrived and see my room I was shocked.It was a dark room! They said that none of the rooms have city view.I changed my room but I had to pay more.
I don't suggest this hotel to those one who can't stand the noisy place.
The breakfast is not that I expected. It was so simple and routine.
The refrigerator was empty and there is not any tea bag, coffee and chocolate in room.

Friends

10/10

Exceptional

26 Oct 2019

Verified traveler

The staff were amazing, specially the young gentleman at the reception! Can’t thank him enough for being so kind and so sweet and always helping us with everything from room service to weighing our bags to also helping us get around Istanbul! Overall great experience at this hotel however, they could do better with the cleaning and making sure all facilities in the room work eg. fridge, tv etc.

Leisure Partner

2/10

Poor

10 Oct 2019

murat

we went to the hotel that we booked in advance
at 9 am one of the staff told us that the room is not ready yet come back at 12 we went there at 12 other staff sad come back after 14:00 we ask is there a room
they sad yess don’t worry your room will be ready after 14:00 after 16:00we went there again they sad they don’t have a room in this hotel send us to different ona which wasn’t located where we wanted and room was wery bad condition. after that they showed a single or
cancel booking at 17:00 o’clock in taksim with 2 luggage no accommodation there is no number
to call no one to speak no thanks for your services no more hotels com big disappointment

Partner

8/10

Excellent

16 Sep 2019

Verified traveler

It's location and the receptionist was very friendly

Leisure Friends

8/10

Excellent

25 Aug 2019

Verified traveler

Nice receiption man and Helpful. Thanks for everyone

Leisure Self

6/10

Pleasant

30 Apr 2019

Muhammad

Just okay

Location is great.
However, you dont get basic things like water or tea bags for free. Rooms are extremely small.

Partner

8/10

Excellent

07 Dec 2018

Andrew

OK budget hotel.

The hotel staff were very helpful and pleasant, and the breakfast was very good.it is very close to taksim square and public transport. Single bedroom was cramped, but a big bathroom and full sized shower. Overall a reasonable hotel for the money.

2/10

Poor

18 May 2018

Verified traveler

horrible place and disrespectful stuff

the worst experience I ever had. never ever saw this much bad service and disrespectful staff. first of all, after we booked our rooms which were two deluxe balcony rooms we did ring them 3 times to confirm and they said definetly yes. we arrived there and they gave us one balcony bedroom which was really small and the other room was with no balcony. when we said we paid for two same rooms the guy said you r lucky to find rooms as u did not even have reservations. we told him we rang u 3 times and u confirmed the bokking throigh our card but he said just bcoz they did not get the payment it means its not confirmed. the second room was ry small ac was nkt working very small window. it was like a sauna, when we went down to complain about ac he said its not summer time to use ac and he can not do anything for this. first night was like a nightmare. in the morning bfast was another shock, the man who was responsiple from bfast touching bread cheese n other food with his hand, no health and safety at all. our friends also had another problem which was a lick at the toilet from the ceiling, when we were talking about all this things the same guy who was usualy at the reception popped in the dialog and he started to say u can not make these comments, i told him iam not having this conversation with u pls step back. he continued and he crossed his limits. proper asbo guy. so we had to leave hotel which we were supposed to stay 4 days more. i do not recommend this place at all.

Friends

2/10

Poor

14 May 2018

Despina

Avoid at all costs!

When we arrived at the hotel they told us it was full. I had booked 5 weeks earlier. Then they took us to a nearby hotel and tried to dump us in a room without a window claiming it was all full. Then we were told that they can just give us a refund. After much arguing they gave us a regular room. The room was fine but the bathroom was moldy and smelly.

Family

8/10

Excellent

25 Nov 2017

Khan Shahenur

it is a bad website

10/10

Exceptional

24 Oct 2017

brian james

brilliant budget hotel

this was one of the friendliest hotels i have been in ,it was in the budget range right in the heart of taxim sq .100 yards to main drag 100s of restaurants to choose from ,it was an exciting location ,but be warned plenty clubs and pubs with music and live music we are now in our late 60s and this area helped us relive our youth ,the folk on duty got too know us and were helpful and friendly plenty too eat at breakfast ,rooms small but clean,take away the cost of breakfast and this stay was cheap,budget.it was also central for bus down to catch a boat trip and a healthy walk to the various famous mosques

Family

6/10

Pleasant

25 Nov 2016

Lee

Nice hotel but there was no balcony

There was no balcony in the room. The advert stated a front room with balcony but there was just a window and no safety measures to prevent falling. Guests could easily just fall down. Not safe at all! Beware of this when standing at the windows!

2/10

Poor

17 Oct 2015

S S

No good

I was booked this hotel through Hotels.com when we were arrived there hotel's staff behaviour was very surprise for us and staff were not in proper any uniform you cannot whom was this person. They were trying to get money in every possible manner. There was no proper lift and no lobby and due to the location nights were very nosy and rooms were not properly sound prof. I just want to say it was not good experience with this hotel

Family

8/10

Excellent

17 Sep 2015

Zhenhua

Nice Hotel, Nice People, Nice Location!

This hotel is located in the busiest Taksim Square area. If you take the shuttle from the airport, it is very easy to walk to this hotel. The single room is a little bit small, but it is just ok for a solo getaway person. The people here are very very nice. And you can easily find everything nearby, nice food, bars, clubs, small shops, etc. Also it is easy to catch the Metro system in Istanbul or walk to the sea to get a ferry trip. Very nice experience staying here! Highly recommended!

4/10

Poor

31 Jul 2015

Verified traveler

Hostel the movie

If you book a single room and they send you to room 303 run away as fast as you can. The AC cuts off every 10 minutes then you have to restart with the remote. Timer on remote doesnt work. I complained and they act like they didnt know it was broke, sure. Room is the size of a size 5 shoe box. Fridge doesnt work. Bathroom door opens right into about the center point of the sink. Closet is impossible to use due to the tiny size of the room. Ordered a beer on the front patio of this joint, was served with a hot beer. Seriously stay somewhere else. Remember the movie Hostel? Thats the place.

4/10

Poor

21 Jul 2015

Verified traveler

cheap but noisy place to stay

Hi there
The person on a front desk, he did cheat at me.
He was nosy, he said because I live in Canada, I make a lot of money, I said no, I'm kind of new, and I have to job and still can't make an enough money. He was laughing at me. He charges my credit card for 750 Turkish lira with make a joke. He supposes it charges only for 24,75 euro, which is gonna be about 75 Turkish lira on that day. I got upset, and I told him its not funny, I'm going to tell hotels.com
my mother is waiting outside for me, and you just waiting my time, after that he said lots of sorry and returned the money to my credit card.
Please just be careful with these people

Family

10/10

Exceptional

26 Jun 2015

max

Great!

The grand hotel was great. My family and i had a great stay and we would like to go there again. It was very comfortable and clean.

4/10

Poor

09 May 2015

Arash

Cheap hotel...

Well, the staff are good people but they aren't hospitality professionals. We asked them to do our laundry and we got somebody else's underwear in our \"cleaned\" laundry. The little boy who helps out, reminded me of the kid in \"the water diviner\" movie. It was incredibly noisy but we can't complain about that because we knew the hotel was on Istiklal st. I didn't really like the heavy metal night club's music all night however. Our bed sheets reeked of cigarette smoke, and were never changed during our 4 day stay. Our room was very dark and next to a outdoor fire exit type staircase; we never really felt safe. It was probably expensive for what you got but still quite cheap. The hotel called us a taxi, one of their friends, to pick us up to drive to the airport, the driver called the hotel back, thought I don't understand Turkish and said he will take us of a longer ride; I tracked the excess kilometres and clocked 15.5 kilometres on my gps; I didn't pay a cent over what he would really be entitled to; it is disappointing that the hotel would send such a person, befriend him and put up with this behaviour.
Oh I forgot, the room was so small, you couldn't leave your suitcase open. The cleaning staff left the windows open one day; next to a staircase, on Istiklal st... We were lucky nobody climbed up and didn't steal our passports and etc.

6/10

Pleasant

24 Oct 2014

Annejux

Great location, good stay

My three girlfriends and I stayed here for 3 nights the past week. The location is perfect, right off Istiklal street with a bunch of restaurants, bars, cafes, and shopping just steps away. A 20-30 min walk to the Galata bridge ans Sultanahmet. The room was clean, although very small. Beds were comfortable, pillows not so much (too firm and uncomfortable). Bathroom was fine except for the challenging showerhead (with ultra sharp water pressure) that ended up soaking the entire bathroom unless you held it in your hand.

Its very loud at night due to the bar right across the hotel (until around 3-4am). My friends and I did not mind since we stayed out till late most nights but if youre looking for restful sleep this might not be the spot.

It says 24hr reception but no one is at the desk half the time. So anyone from the street can basically walk in, a guy almost followed my friends and I into the hotel when no one was at the desk.

Honestly, its a cheap and good place to stay if you want to be where the action is.

Family

2/10

Poor

09 Oct 2014

Aaron

Stay away!

Stay away! I booked through Hotels.com and upon arriving, was told by a \"manager\" that all the rooms were booked. He checked the price on my printout then proceeded to walk me around the dodge neighborhood looking for hotels and speaking to the receptionists. All he was doing was trying to get a tip from me at the end, which after an hour of BS, he wasn't getting. Could not be more disappointed by the experience. There was a chance that he wasn't even working for the hotel and was simply hustling me. I ended up at an awful hotel with brown running water and couldn't use the shower. I've had to file a case with Hotels.com, which so far isn't going anywhere...

10/10

Exceptional

18 Sep 2014

Fatlad

Great Spot from which to see the whole of Istanbul

Lovely People, Great Location, Good Value for Money in a small centrally located spot that is convenient for \"Istanbul Card\" transport systems and the Airport Bus service that hubs near Taxim Square.

Family

10/10

Exceptional

16 Sep 2014

Julia

Well situated and comfortable hotel at good price

A very good nice and simple hotel. This is not some fancy 5 star hotel, but if you want a clean, comfortable and very well situated hotel with friendly staff this is the place for you.
.
On arriving my check in was quick and efficient and the staff very friendly, I was shown to my room by another member of staff. Room clean and ensuite with comfortable bed, TV, aircon, phone etc. Powerful shower and towels, wash, soap etc provided. Also had a hairdryer which was a nice extra. Wifi was also free.

Located a couple of minutes meander from Taksim square on a pleasant road which always felt safe. As a lone female traveler I felt happy walking around at night and since the hotel is just off of a busy street there were always people about.

Breakfast was traditional Turkish cold buffet, tasty and plenty of choice: bread, meat, cheese, fruit, eggs, salad, honey, cake, pastry, juice, tea, coffee etc.

The hotel was in good condition and my towels etc were refreshed every day.

Overall a very pleasant stay and I would happily recommend and return again.

2/10

Poor

20 Aug 2014

leila

only close to taksim square

very bad and awful stay there. there's a lot of noise outside because of a disco in front of hotel.remember that this not a hotel and not worth at this price 110 euro per night.the breakfast was very poor.

2/10

Poor

29 Oct 2025

Amine

J’ai réservé trois nuitées.
Dès mon arrivée, j’ai trouvé la chambre d’hôtel sale, les draps étaient tachés et l’eau était coupée.
Le personnel à la réception parle d’une manière très désagréable, comme si on venait leur demander un service.
J’y ai passé seulement une nuit et je suis partie le lendemain, en renonçant aux deux autres nuitées.

Leisure Self

8/10

Excellent

12 Oct 2025

Alexander

Sehr gute, zentrale Lage. Freundliches Personal.

Leisure Self

10/10

Exceptional

21 Apr 2025

Cathelijne

It was a very nice place , perfect for staying in Taksim!

Leisure Self

8/10

Excellent

05 Jan 2025

Alexander

Gute Lage.

Leisure

2/10

Poor

22 Nov 2024

Seyhan

Bu otelde iki defa kaldım, ikisinde de penceresiz odada kaldım.

Business

8/10

Excellent

18 Oct 2024

pertti

Siisti luotettava Hotelli Taksimin ytimessä.

Vanhan asiakas suhteen myötä luotettava Hotelli.Siisteys hyvä.Halpa hinta,mutta silti kaikki tarvittava löytyy.Esim ilmastointi ja jääkaappi.Kiva aamiainen.Erittäin miellyttävä henkilökunta.Olen majaillut tässä Hotellissa monta kertaa.

Self

4/10

Poor

18 Oct 2024

Farhad

Wir waren eine Familie und haben da 6 Nächte verbracht. Zustand und Einrichtungen der Unterkunft waren ganz ok, gute Internetverbindung aber leider die Sauberkeit war schlecht (Bettwäsche und Badezimmer waren schmutzig) und unfreundliche Personal. Umgebung der Unterkunft war richtig laut. Persönlich werde ich nicht weiterempfehlen.

Leisure Family

8/10

Excellent

25 Aug 2024

Alexander

Sehr gute Lage

6/10

Pleasant

15 Dec 2023

Alexander

Zentrale Lage Taksim

Leisure Self

6/10

Pleasant

07 May 2023

Benaissa

Goede locatie met gezellige winkels, restaurants en andere uitgangsgeledenheden tot laat in de nacht open. Het is wel een winkel en uitgangsgbied, dus luid met muziek en schreeuwende mensen tot 04:00.

2/10

Poor

03 Oct 2022

Thomas

Das Motel ist das schlimmste was in mein leben gesehen habe bilder und realität passen nie zusammen schrecklich ..das motel ist sehr reperatur bedürftig sehr central aber das ist lange keine entschuldigung ,sanitären sachen kaputt defekt .handtuch halter tualetten papier halter hängt ab mit dübelln dusch anlage ebenso tägliches sauvermachen gibts nicht weder im zimmer badeschuhe sonstiges was in expedia steht simmt niht zb.zimmer mit balkon wird angeboten verkauft vor ort sagen sie gibt kein balkon sondern niesche mehr nicht das ist betrug ..irre führend jeder hostel ist besser als so eine absteige nie zu empfehlen schade fürs geld...mitarbeiter unfähig unfreundlich können nicht mal kritik annehmen weder englisch noch deutsch noch türkisch können sie reden sind aus kasachsten reden russisch rate keden ab expedia mitarbeiter konnte nicht viel helfen schade kunde ist nicht könig sondern hotelier schade

Leisure Family

8/10

Excellent

24 Oct 2020

sid

Hôtel a recommander

Mon séjour a été convenable. Le plus c'est la chambre faite chaque jour. Merci au personnel. Petit-déjeuner correcteur sauf les 2 derniers jours ou il n'y avait pas de confiture, miel, beurre, etc....
Personnel sympa et gentil. Merci a eux.

Self

2/10

Poor

23 Jan 2020

Verified traveler

Der Zustand des Hotels war schlecht und nicht bereit, Gäste zu empfangen, und ich konnte nicht einmal dort bleiben, und es gab keine Tür zum Tor. Ich blieb bis zum Abend mit den Taschen auf der Straße, bis ich ein alternatives Hotel fand.

Leisure Family

10/10

Exceptional

30 Nov 2019

yilmaz

teşekkür..

daha önce de kaldığım için yabancılık hissetmiyorum. ilgili ve güleryüzlü çalışanlarına teşekkürler...

Self

8/10

Excellent

03 Nov 2019

pertti

Hyvä ja halpa majapaikka Taksimissa.

Todella hyvä huone,vaikkakin pieni.Olivat saaneet mahtumaan pieneen tilaan kaiken tarpeellisen.Iso muhkea sänky.Halpa hinta.Hyvä sijainti.Loistava aamiainen.Nyt runsaampi kuin aikaisemmalla kerralla.

Self