Name: The Resort at Kapalua Bay, Maui
Address: One Bay Drive, Lahaina, 96761, US

10/10

Exceptional

13 Jul 2026

Nathalie

Loved the pool layout and the gorgeous ocean view. Not noisy, very minimal music played at the pool which was nice! The snorkeling on site is better than Molokini crater. The only slight downside is that the beach is a bit small and there were limited restaurants on site but that is only a tiny negative. Loved this resort and would come back.

Family_with_children

10/10

Exceptional

03 Jun 2026

John

Very accommodating hotel with wonderful staff and amazing view. Gluten free also!

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Olivia

Even though we booked under the montage name, the hotel met all standards even with new ownership. The property itself is one of the most magical places we have been. We are very excited to come back in the future with our family.

Family_with_children

10/10

Exceptional

18 Mar 2026

Rachel

Beautiful setting, views, rooms and spa

Family_with_children

10/10

Exceptional

13 Feb 2026

Andrew

Staff was great. Some maintenance issues, leaking water dispenser on fridge leading to pooling and warping of floor. Same on large lanai. Otherwise, great

Leisure

10/10

Exceptional

30 Jan 2026

Mandy D

The views are next level. We enjoyed the pools, spa, restaurant and more. It was our second stay there and definitely going back.

Leisure Partner

2/10

Poor

06 Oct 2025

Ronak

We used Spa, expedia mentioned there is 20% discount and we didn't get it

Leisure Family

10/10

Exceptional

15 Jun 2025

Lea

Super nice

Business_and_leisure Family_with_children

6/10

Pleasant

16 Mar 2025

Pamela

We had issues getting towels at the pool and the AC in our room didn’t work

Leisure Family

10/10

Exceptional

04 Mar 2025

young

I liked everything except the dining service. The staff was unfriendly and rude. They should not work there.-
they kept us in the bar in excess of 15 minutes even after 4 tables had been open We had to walk over to tell them that tables had been open.

Leisure Family

10/10

Exceptional

04 Sep 2024

michelle

Our stay was amazing! I can’t say enough great things about the accommodations and the staff. The only thing I had a hard time with was the valet parking. The constant in and out every time you just want to stop by for an hour to change for dinner or something is a hassle with dropping the car off and requesting it again. Other than that it was fabulous!

Partner

10/10

Exceptional

20 May 2024

Sarah Rocio Gomez y

Fantastic experience! Great SPA!
All resort’s staff goes above and beyond.

Leisure Partner

10/10

Exceptional

03 Mar 2024

Janet P

Beautiful resort!

Leisure Partner

10/10

Exceptional

01 Nov 2023

Robin

The hotel staff was extremely friendly, attentive and a pleasure to be around! Edna on the hospitality staff went above and beyond to make our stay special. Thank you!

Leisure Family

10/10

Exceptional

20 Feb 2023

Cristal Ruiz

Everything was great! The service was excellent!

Leisure Family

10/10

Exceptional

05 Feb 2023

Kristy

New Favorite Hawaiian Resort

Our new favorite Hawaiian resort by far and maybe the best tropical location resort we've visited. The 2 bedroom ocean-view villa was exceptional. Gorgeous views over the pool and ocean. Beautiful decor, comfy furniture, and especially the amazing balcony with daybed, loungers and large dining table. Kitchen well stocked. We could have cooked complex meals and would have had everything we needed. Coffee was very good provided in the room with a very nice carafe style coffee maker. The resort grounds are beautiful. The pool is the most amazing pool we've ever seen. Very private with lots of hidden lagoons. Loungers around the pool were outstanding. Large with very thick cushions. Towels poolside were the only thing I found lacking, stained and small. Loved the adults only pool but no staff seemed to do anything to limit kids access so there were occasionally kids screaming through the pool. Also, I found it odd the entire top level of the pool complex isn't adults only since there is a hot tub and a little lagoon area to the right of the Serenity pool which was full of families and loud kids which made the Serenity pool not so serene. Pool service was good not great. Definitely not attentive. In room dining food and service excellent. Valet/Bell services were excellent. Very helpful, always addressing us by name. Loved the private transpiration within the Kapalua resort. Very convenient for dining and the occasional run up to the general store.

Friends_and_family Family

10/10

Exceptional

17 Jun 2022

Ezequiel Jesus

Truly a paradise

Leisure Family

10/10

Exceptional

08 May 2022

Ivan

Excellent place to stay

Leisure Family

10/10

Exceptional

17 Mar 2022

Rachel

Stunning on all levels.

Business_and_leisure Family_with_children

10/10

Exceptional

28 Jul 2021

Verified traveler

This property by far exceeded all expectations! Absolutely beautiful!

Leisure Partner

6/10

Pleasant

12 Jul 2021

Verified traveler

Great location, but service is not like a 5star, they charged me a spa massage which I didn’t have, luckily when I double check my email bill found out, remember to double your invoice after check out.

Leisure Family_with_children

10/10

Exceptional

27 Apr 2021

Verified traveler

We will definitely return to this luxurious hotel. The staff and facilities are excellent.

Leisure Family

10/10

Exceptional

16 Mar 2020

Verified traveler

We planned this trip as a honeymoon destination. It was amazing from start to finish. The ocean view was spectacular. We even saw a few whales easily from the property. The staff was amazing. Overall, one of the best resorts I have ever stayed at. Will happily come back in the future!

Partner

8/10

Excellent

10 Mar 2020

Patrick

High end

All around great

Partner

10/10

Exceptional

01 Mar 2020

Charles

Location was exceptional and grounds were immaculate.

Leisure Family

10/10

Exceptional

28 Feb 2020

Verified traveler

Fabulous property and with excellence in staffing and service every day!

Business_and_leisure Family

10/10

Exceptional

22 Feb 2020

Verified traveler

This is an amazing property with amazing service. The views are incredible and the small touches throughout our vacation really made it memorable.

10/10

Exceptional

16 Jan 2020

Verified traveler

Breathtaking room, view and property grounds and all staff was very friendly!

Full kitchen if cooking is your jam too.

Leisure Self

10/10

Exceptional

10 Jan 2020

Donald

Amazing resort with fantastic rooms, pool and easy access to calm beach with great snorkeling. Service was great throughout with attention to children especially. As expected, food and drinks were pricey but there were several other options in the surrounding area.

Friends_and_family Family

10/10

Exceptional

28 Oct 2019

Ixchell

This was one of the most beautiful properties with the best all around service and amenities.

Leisure Partner

10/10

Exceptional

20 Oct 2019

Ashley

Best Place in Maui

Best experience of our 2-week trip! We splurged to do a few nights here for our wedding and have a beautiful place to get ready the day-of. Could not recommend this place more - we will def be back!

Partner

10/10

Exceptional

13 Oct 2019

Verified traveler

Wow! We loved everything about Montage! The staff was very friendly and helpful.

Leisure Partner

10/10

Exceptional

08 Oct 2019

JESSICA

Thank You for The Most Amazing Time Ever

This was the most incredible hotel ever. The service was amazing and we truly had the best time of our lives. We can not wait to come back and we plan on doing so as often as possible..

Partner

10/10

Exceptional

29 Sep 2019

Verified traveler

Best place we’ve ever stayed at a resort. Our room was amazing a spectacular ocean view. The staff were accommodating. The only thing I noticed, I saw a few little bugs in the kitchen area. Other than that, everything was top notch! We’ll definitely stay there again!

Business_and_leisure Partner

10/10

Exceptional

16 Jul 2019

Verified traveler

Fabulous accommodation and grounds/position

Very expensive food and drink

Leisure Partner

6/10

Pleasant

09 Jul 2019

Verified traveler

Well, I absolutely love Montage Kapalua Bay, and my husband and I wanted to make it a place that we would return to annually. In 2018, Montage Kapalua Bay created an unparalleled experience in Maui.
However, our last vacation there (2019) had some major inconsistencies, and it was very disappointing. It definitely fell way short of the World Renown Reputation of Montage. I can't say if we will be back again. And I say that with a heavy heart, because I actually love Montage Resorts.

I feel like I lost confidence in Montage Kapalua Bay's ability to deliver that World Class Experience that Montage is World Renown for. We purposely select Montage Kapalua Bay as our destination because of their philosophy of \"an ultra luxury hotel\", \"devoted to delivering that World Class Experience to their guests\", and a place where you and your loved ones can \"create lasting and cherished memories\".

Additionally, Montage Kapalua Bay describes on it's website, \"Hawaiian lifestyle at it's finest\", and \"luxury, rest and relaxation across 24 acres of tropical paradise.\"

Needless to say, that was not our experience in 2019. Since I am limited to only a certain number of characters, I'll be brief. We had cockroaches, Eco-Lab came to spray, the dishwasher overflowed and had to be replaced twice, we got moved to a room with a poor view, and we heard hammering and sawing both on the lanai and inside the residence (in the new room we were moved to), etc...

Leisure Family

10/10

Exceptional

21 Jun 2019

Verified traveler

This hotel is simply fantastic! We we arrived at the hotel we were greeted with lei’s and fresh pineapple and there was a welcome banner for my kids in the room as well as a cake for my husband and my anniversary!! Amazing first impression! We stayed in a two bedroom residence which was spacious and beautiful - two master bedrooms, 3 bathrooms and a full kitchen and laundry with a beautiful balcony and view. Our family of four was so comfortable! We loved the beautiful scenery around the resort and enjoyed the pool, beach,gym and restaurant. It was walking distance to Merriman’s restaurant next door which really had fantastic food. We will definitely stay there again next time we are in Maui!

Leisure Family

10/10

Exceptional

16 Jun 2019

Verified traveler

We enjoyed the resort amenities and having our own personal space

Leisure Family

10/10

Exceptional

30 May 2019

Steve and Annie

Great people and great service.

Family

10/10

Exceptional

20 Apr 2019

David

This was better than the Four Seasons and Ritz Carlton. I was stunned by the level of service, detail, and timeliness. Unbelievable property and staff...

Leisure Family_with_children

10/10

Exceptional

18 Apr 2019

Verified traveler

5 star all the way! Beautiful accommodations. Excellent staff, fantastic spa. Went out of their way to make our trip special for my birthday and anniversary. Also very helpful with our 6 month old baby. It was pure joy to stay here!

Leisure Family_with_children

10/10

Exceptional

17 Apr 2019

Verified traveler

THE BEST PROPERTY ON THE ISLAND. MY FAMILY WAS OVERWHELMED WITH EVERYTHING

Leisure Family_with_children

8/10

Excellent

16 Mar 2019

Verified traveler

A beautiful and elegant resort. Highest level of accommodations. Friendly service and beautiful grounds.

Partner

10/10

Exceptional

06 Jan 2019

Verified traveler

It’s perfect! The view of the ocean and location is wonderful.

Leisure Family

10/10

Exceptional

30 Dec 2018

Kirsten

The concierges were amazing, the service impeccable and the rooms and grounds breathtaking! We loved spending our first time in Maui at this resort.

Leisure Family

10/10

Exceptional

26 Dec 2018

Brent

Five Stars, well-earned!

The Montage and staff are amazing! It is now our favorite hotel on Maui!

Family

10/10

Exceptional

06 Dec 2018

Verified traveler

Tha Kapalua area is really beautiful and generally quiet. Montage provides a great on property experience. I suggest renting a car or motorcycle for a day or two and heading North to see some of the nicest beaches and bathing spots around. You won’t need a vehicle for your entire stay as you will want to enjoy alll of the on property amenities.

Leisure Family

10/10

Exceptional

12 Nov 2018

Erica

The Montage Kapalua is a luxurious property that really went above and beyond to make us feel catered to. The staff is extremely helpful and friendly from the valets who greeted us by name to the pool attendants that were constantly refilling our ice water. We absolutely loved our room and appreciated the complimentary upgrade to an ocean view room. My husband and I are already looking into which Montage property to visit next.

Leisure Partner

10/10

Exceptional

25 Aug 2018

steve

Fantastic property

Amazing, fantastic property. Exceptionally clean rooms. Terrific service a ten across the board.

Family

10/10

Exceptional

14 Jul 2018

Jen

I love the location and space of our two bedroom suite. The cleaning staff and management were fantastic

10/10

Exceptional

02 Jul 2018

Wayne

Beautiful suite with a ocean view out our backdoor

Everyone was so helpful and friendly during our 4 night stay.

2/10

Poor

26 Jun 2018

4201

Before I always stay at four seasons hotel of Maui This is my first time to stay this resort because my friends introduced me. My room was two bedroom ocean view and we stay four days. Everything was good but when we checked it out I told to the counter :my neighborhood was loud so we could not sleep well,she just said you should call the security that’s it let me feel so upset Because you are The Motage Resort

10/10

Exceptional

09 Jun 2018

Verified traveler

Absolute awe at the beauty and comfort

10/10

Exceptional

23 Mar 2018

Marji

5 star boutique hotel

This resort offers all that one can ask for a relaxing family holiday.

Family

10/10

Exceptional

03 Mar 2018

Laura

Exceptional hotel with spectacular views

My husband and I stayed 2 days at the Montage after spending 5 days on Oahu's North Shore for business. Our stay was complete paradise from the time we were greeted at the valet. The residence was spacious and well appointed. The extra large patio provided a lovely setting to take in the ocean view and ground of this property. The design of the heated pools was unique including waterfalls. The location provides for access to beautiful shoreline, tide pools and vegetation.
Our experience with all staff was excellent; guest experience is their priority and it shows. We enjoy luxury properties and this one is our top choice for luxury resorts. We look forward to returning again soon!

2/10

Poor

19 Feb 2018

Verified traveler

Not 5-star service

The staff and service is definitely not a five-star level. Upon checking in, we weren't given ANY information about the property. Our room wasn't ready (which was fine) but we had to pry and ask to get any info on where we could store bags and hang out. They didn't even give us a map until we asked.

Beach: the beach is PUBLIC access, so it's more like a 3-star vibe. Just fair warning.

We called for a late checkout and they informed us it would be $150 for just one hour more. Keep in mind, we are paying $2,000, two THOUSAND dollars and they demand $150 for a one hour late checkout.

You would NEVER get that at other properties like Ritz Carlton. This was my first and last stay at Montage, it's far from a five star experience.

10/10

Exceptional

18 Feb 2018

Manoj

One of the premier hotels in Maui.

Between the grounds, the staff, the service and being in a heavenly location, The Montage does not disappoint. The rooms are suites with kitchens and massive lanai’s. The view? Unparalleled. The beach? It’s Maui.. if someone is staying here and finds reason to complain, that person would complain anywhere. Our bags, groceries or whatever we gave to the valets regularly was arranged in our room before we got there. Shampoo, hangers and towels were requested and brought, promptly and on a platter. Close proximity to great beaches, restaurants, golf and everything else Kapalua has to offer. We even came in via the Kapalua airport and were in the hotel minutes after landing. Every request was met with a smile. It’s going to be hard to stay anywhere else when in Maui!

8/10

Excellent

31 Jan 2018

Greg

Not up to Montage Laguna Beach Standards

We like to say that Montage Laguna Beach is a “6-Star” resort. Amazing staff, great facility and property, complimented by outstanding restaurants ranging from casual poolside to once a year special occasion destinations. Kapalua Bay is a beautiful property but the experience disappointed. Staff was not nearly as friendly and professional, aside from Bell Staff. Really only one restaurant, with bar attached. Food was only okay, worked out to $50 each for breakfast; more for dinner. In the bar area, fabric cushions were soiled. Really? Having to leave the property for a good meal/dining experience was not what we expected!

8/10

Excellent

26 Dec 2017

James

Couples' pre-Christmas vacation on Maui

The Montage is a wonderful facility, with an excellent staff. Our room (one bedroom suite) was spacious and well appointed. The grounds and pools were beautiful.

Our only disappointment was in the noise created by young children -- essentially unattended (parents at the bar, not paying any concern) -- running around and screaming in the area adjacent to the restaurant's outdoor seating. Not just a 'one time' incident, or for a few moments. Rather, for nearly the entire time of our dinner. Back and forth -- chasing each other, even multiple times brushing by out table -- for over ninety minutes. It was difficult to have a conversation -- and it certainly ruined the mood of the evening.
Later, we went to play billiard in the bar and the children then came and ran around their parents' table, still shrieking and screaming.

We understand that children cannot always be kept quiet. But, it would be helpful if parents displayed even a modicum of concern for the experience of others in the vicinity.

10/10

Exceptional

18 Dec 2017

Verified traveler

Beautiful Hotel

This hotel is really beautiful. The check in was flawless. The staff are really amazing and take care of anything you should need. The resort never feels too crowded and there are many spots to relax. We checked out the spa and it was a beautiful experience, I highly recommend it. The room itself was huge. It has everything you could ever want, so spacious. My only complaint is that I had to ask twice for a nightly turn down service (as we were a party of 3 and we needed the couch folded out to a bed). The kitchen was also not stalked daily with cream etc and I think it should be. I would definitely be back.

10/10

Exceptional

22 Oct 2017

Tanya

Staff could not have been better!

The staff was amazing. Our rental car broke down & they sent someone from the hotel within 5 minutes from our call to come & pick us up! They were the most accommodating staff I have ever had the pleasure to stay with. The pool is open 24 hours a day which was great after our trip that the kids could go swimming at 9pm. The hotel itself is amazing & the rooms beautiful. Love, love this hotel! Will definitely be back.

10/10

Exceptional

19 Oct 2017

Verified traveler

Had a wonderful time in Montage Kapalua Bay! Definitely coming back!!

10/10

Exceptional

25 Sep 2017

susan

Impeccable facilities

Large rooms, beautiful grounds, great pool facilities, friendly staff, good tv channels, well equipped business centre, wifi throughout, superb spa, tasty cocktails. All the right ingredients for a relaxing stay...

10/10

Exceptional

10 Sep 2017

Marty

Picture Perfect

The condos at this hotel are simply amazing! Service was spot on, and the view from our top floor two bedroom premier unit were breathtaking! The pools are spectacular. More like swimming in a lush tropical lagoon than a pool.

4/10

Poor

17 Aug 2017

Verified traveler

Filthy

Hotel grounds poorly kept by indifferent staff lacking basic manners and consideration for guests. The path to the room was through the outer edges of the property near a garage, walls were filthy. Elevators have gone decades without renovation and seemed more like service elevators. There was a rust covered, dirty steel door directly adjacent to the entrance to the room.

Room was spacious. Robes provided by the hotel had numerous stains, not sure if they had ever been washed.

Too high of a price for a low end resort that operates with complete disregard for cleanliness and the comfort of guests

10/10

Exceptional

20 Jul 2017

Verified traveler

Beautiful residence, property and very private

Loved every minute. Beautiful residence, property and very private

10/10

Exceptional

05 Jun 2017

Verified traveler

Best on Maui. We loved it

Everything about our stay at the montage was top notch. Staff was super friendly and accommodating, pools and facilities were well appointed and awesome. Food was really good. Only complaint is they need a casual grab and go store/restaurant if you don't want to spend $$$ on breakfast

10/10

Exceptional

31 May 2017

Verified traveler

What a marvelous resort.

If you are going to Maui, don't think about staying anywhere but here. Everything is perfect.

Family

10/10

Exceptional

25 May 2017

Verified traveler

Incredible resort! Great pool areas, awesome rooms with a lot of space, big porch areas, great staff, and best location on Maui. We had the vacation of a lifetime and know it will be hard to top because of our comfortable stay at Montage.

10/10

Exceptional

19 May 2017

halfjap

beautiful ocean front property

The Montage is a beautiful property . Staff is friendly , helpful and accommodating .

10/10

Exceptional

03 May 2017

Verified traveler

Great resort

Great experience. Only thing I can complain about is that on the Expedia ad it stated that we would have two full size beds but only had a king size bed. One person had to sleep on the couch and the other got the comfy bed :(

10/10

Exceptional

01 May 2017

Derek

Nice hotel close to the beach

Great experience! We had nothing to complain about during our stay.

10/10

Exceptional

26 Apr 2017

Sean

The hotel is extremely nice, room are great.

It is a great hotel, stuff is very friendly. it is pricy, but worth the money. The beach is right next to the hotel and absolutely breathtaking.

10/10

Exceptional

10 Apr 2017

Verified traveler

Tropical Paradise

Very welcoming resort with great amenities and beach. Terrific snorkeling and walking distance to rock jumping area.
Staff at pool was prompt at bringing food and drinks.
Family enjoyed the convenience of room service at the end of a busy day.

10/10

Exceptional

02 Apr 2017

Verified traveler

Resort and staff are outstanding! We decided to go beyond our normal budget and, as good as it all was, it's difficult to fully justify the high price. We have had almost as good for considerably less. If you're looking for a top end experience and willing to pay top dollar, Montage is great.

10/10

Exceptional

31 Mar 2017

Verified traveler

Very service oriented condo style hotel

Friendly staff attentive to details. Example including brining up our groceries to the room. Gorgeous and meticulously kept grounds.

10/10

Exceptional

07 Feb 2017

Verified traveler

Montage Kapalua Bay is a new resort, and you can tell they have studied a lot of other resorts and have done their homework. Montage Kapalua Bay is all about quality over quantity. And I mean this in the best of ways. Some resorts strive to offer a vast array of amenities that I have found can sometimes be overwhelming when you're trying to relax on vacation. But Montage Kapalua Bay focuses on a few key areas, and they excel in each and every one of them. Not to mention the location and view and the beach next to the resort are incredible. In the middle of winter when supposedly the swells are too much to snorkel most of Hawaii's northern shores, I was able to experience some of the best beach snorkeling I have every seen. The rooms are immaculate with sweeping views of Molokai. Also, the whales -- I can't forget the whales. Where they decided to put this resort must be a whale's favorite spot. Right in front of the resort and out your window, we saw probably 10-15 breaches a day. We will definitely be recommending this resort to our friends and family.

10/10

Exceptional

20 Jan 2017

Verified traveler

Amazing

What a wonderful vacation we had at the Montage. Our only complaint would be that we didn't stay long enough. Our room was amazing and perfect for our son and all of the staff were on point.

10/10

Exceptional

18 Dec 2016

Brenda

1st Class all the way

The pool is a great place for adults and kids. It meanders all around the property with views of the beach and you can always find a private spot. Staff was fabulous. If you want to be spoiled, then stay here.

6/10

Pleasant

31 Oct 2016

Dee

A disappointing experience

My fiancé and I stayed here for four nights and although we had an amazing trip, our experience at the Montage was disappointing. We came directly from another (less expensive) five star resort on the South side of Maui so it’s hard not to directly compare the two stays.

PROS:
Large room (it was more like a condo, complete with separate living room, kitchen, and laundry)
Excellent dining options nearby - Cane & Canoe, Spa Montage Juice bar, Merrimans is a short walk.
Gorgeous views and balcony
Nice Spa facilities with steam room, sauna, and additional pool/hot tub area.
Beautiful beach nearby that was great for snorkeling

CONS:
Our internet was down when we arrived, and spotty the day after. ATT coverage stayed at 1 bar or no service.
Valet forgot that they offered to have our car ready for a reservation and we ended up running late as a result, beach towels were often missed when we returned the car, and they got the gender wrong on letters sent to the room.
We had to deal with theft on the hotel grounds while distracted, so you will need to pay attention to what you leave on the side of the pool or in your chair.
During rainy seasons, this side of the island seems to get a lot more rain (on rainy days, it seemed to clear up significantly about 30 minutes south).
The quality of the photographs from the hotel’s no obligation photo session were poor.
We were given two broken coffee makers in a row.
The nearest hot tub was out of service for our stay.

10/10

Exceptional

25 Oct 2016

Brian Anthony

Excellence

This is the best hotel I've ever stayed. The pool was amazing, the rooms were modern, clean, spacious, and nicer than most peoples apartments/houses. Worth every penny

10/10

Exceptional

21 Oct 2016

Jeff

Can't say anything negative

Its very quiet, not crowded, next to a great snorkeling beach, nice restaurant.

Partner

10/10

Exceptional

11 Sep 2016

Eddie

Perfection in comfort home away home

We came to Montage Kapalua with great expectations. And we were not disappointed. Our suite is facing the pool and ocean, with direct view to Molokai. From the position of each of the 5 buildings, I believe almost all suites are ocean facing. The large lanai is one of the popular spot in our family, the kids just hope on to the chairs all the time. We setup the in-room breakfast there, and it is better view/comfort/relaxation compared with going to the restaurant for breakfast.

All in all, great resort, very well cared ground, new facilities. Great onsite restaurants and pool side bar/lunch. New crowded at all. The Kapalua beach is just next it, and resort guest can get free chair/umbrella, it's a great site for snorkeling.

Family

10/10

Exceptional

01 Sep 2016

Cole

Montage Honeymoon

Our overall stay at the Montage was fantastic. However, I recommend that no one ever stays in room 4305. All you can hear is movement in the lobby. We lost 4 nights of sleep because of this room and all they offered was to cover our resort fee/valet parking after paying a lot of money to stay with them. The staff was fantastic and moved us in the end but the Montage claimed there was nothing they could do about room rates since we booked thru expedia. I highly recommend the montage due to their services but they need to have a better policy when people are spending close to 1K a night to stay with them. It makes you not want to book thru expedia if they claim it limits there ability to make things right!!!

10/10

Exceptional

31 Aug 2016

Verified traveler

It was a total positive surprise about the size and comfort of room, kitchen and balcony! Great!

10/10

Exceptional

13 Jul 2016

UVL family

True 5 star experience

Stayed for one week with family of 4 in a 2 bedroom residence. Outstanding suite, property is meticulously maintained with terrific staff. Have stayed at Ritz Carlton Kapalua and 4 Seasons Wilea - Montage Kapalua Bay exceeds both across the board. Expensive but so worth it!

10/10

Exceptional

05 Jun 2016

David

Great place to stay!

Exceptionally nice hotel and resort. Can't say enough good things about the entire staff! Always attentive and knowledgeable!

Family

10/10

Exceptional

20 May 2016

Verified traveler

The best resort

The best resort ever I seen. Excellent facilities, staff and view

10/10

Exceptional

05 May 2016

Joel

Top notch service from day one, Always friendly and willing to help with anything asked of them. Treated my whole family like royalty and by the end of the stay the valet knew my kids names. Thank you for making our stay the best time we've ever had.

10/10

Exceptional

22 Apr 2016

Verified traveler

This place is amazing . Pure relaxation.

Check out the spa. And don't forget to get and outdoor couple massage experience . One of a kind property. Only 50 rooms. Every staff member knows you by name.

10/10

Exceptional

26 Feb 2016

Gary

We had a great experience at the Montage. We will definitely be back sometime soon!

Partner

10/10

Exceptional

23 Dec 2015

Verified traveler

Beautiful!!!

The resort was very beautiful and the staff were very friendly and professional. We would recommend this resort to anyone.

10/10

Exceptional

14 Dec 2015

Verified traveler

This is by far the nicest resort on the island.

The staff are the best! Anything we ask for they went above and beyond to take care of us.

10/10

Exceptional

07 Dec 2015

Pieter

Best hotel for a family vacation

Everything were simply the best . This is what luxury and excellent service should be like !

10/10

Exceptional

28 Nov 2015

Outstanding

Very serene. Outstanding accommodations.

This is a gorgeous hotel. Much nicer than the Ritz, which is just next door. Lovely spa and award winning golf courses all within steps of the hotel.

10/10

Exceptional

16 Nov 2015

Richard

Very quiet and comfortable stay

All staff are nice and alway smile. It is very easy to access to the sand beach and the enviroment is excellent. Will definately come back.

10/10

Exceptional

07 Nov 2015

Kristy

Most amazing place!!

We stayed here for 4 nights with our two boys (8 & 7). There was plenty to do for everyone! Beautiful property with amazing and helpful staff. You could visit all of Maui with day trips from this location. Truly one of the nicest places in all of Maui. Worth every penny of the stay! Amazing!!

Family

10/10

Exceptional

06 Nov 2015

Ken

Best Resort in Maui

We had an outstanding week in Maui, primarily due to the great treatment we received at the Montage. Beautiful grounds and outstanding staff.

Partner

10/10

Exceptional

05 Nov 2015

Wylie Girl

Simply heaven...

We stayed at the Montage on our recent honeymoon in October. Our experience was exceptional. This hotel is spectacular, breathtaking from the moment you walk thru the corridor leading into the lobby. Great views of the ocean from every vantage point. The hotel staff wrote the book on exceptional customer service. You will be pampered at this property! Be ware of the high daily resort and overnight parking fees. Overall this hotel is second to none that I have ever experienced. We are most definitely going back next year.

10/10

Exceptional

05 Nov 2015

chris

Fantastic

If you can swing it this is by far the best resort in Hawaii. Words alone cannot describe the experience we had for our honeymoon. The staff is amazing-every member called us by our name from the minute we set foot on the property. The rooms were impeccably clean and HUGE!!! We were surprised to find a FULL kitchen w/ subzero appliances and all the amenities you would not expect from a rental. The one bedroom ocean suite is the same room as the 3-bedroom but they lock the extra bedroom doors. Awesome experience cannot wait to return. Hands down the nicest and friendliest resort on the island-AWESOME!!!!