Name: Hotel New Regina
Address: Grote Markt45, Ypres, 8900, BE

10/10

Exceptional

31 May 2026

Michael

The hotel was very clean, the staff where friendly, welcoming and helpful.

Friends

8/10

Excellent

27 May 2026

Joanne

Clean rooms. Very limited space, could not open bathroom door without hitting bed. Bed was very comfortable.
Limited reception hours - we arrived after reception was gone. Keys to rooms and information was left at the front counter to just grab. Unusual but it worked.
Breakfast buffet was excellent with lots of choices. Great location!

Family_with_children

8/10

Excellent

26 May 2026

Gary

staff where very helpful
breakfast was good buffet style
rooms clean

Friends

10/10

Exceptional

05 Apr 2026

Janet

Breakfast was fine. The location was excellent. The staff were very helpful and happy to share their local knowledge. There were some quirky things about the lights in the room such as the foyer light being on a sensor that seemed to be activated when approached from a distance. It took a long time to go out! Room was ok.

Friends

8/10

Excellent

27 Mar 2026

susanne

Breakfast was excellent the staff were very helpful and friendly. The door to room knocked with the air from the corridor but other than that excellent stay. Great value for money .. would come back

Partner

10/10

Exceptional

20 Jan 2026

Sean

Excellent Hotel, excellent location, excellent breakfast thank you will defo come back

8/10

Excellent

23 Nov 2025

Julian

Ideal location, warm, clean and tidy with good food.

10/10

Exceptional

03 Nov 2025

Alastair

Great location, clean room with very comfy beds and a lovely breakfast.

Leisure Family

8/10

Excellent

31 Oct 2025

Pauline

Rooms were spotless, the staff were very courteous and great loaction.

Friends_and_family Family

4/10

Poor

13 Aug 2025

Stephen

the property does not provide quality service. The breakfast is measured.
The bed covers are minimal to just cover the top of the bed.
The air conditioner was permanently stuck on 19 degrees. It was very cold. And we asked for assistance with the proprietor coming and saying he will fix it the next day. We are still waiting. NOT IMPRESSED

Leisure Partner

10/10

Exceptional

30 May 2025

Barbara

Amazing and highly recommended.

Partner

8/10

Excellent

03 May 2025

Emma

A really good base in Ypres, central to most restaurants and tourist hot spots. The room was comfortable plus a good choice for breakfast.

Leisure Family

10/10

Exceptional

08 Mar 2025

Sally

Perfect Location

Perfect location across from the Cloth Hall and 5 minutes walk from the Menen Gate. Walkable from the station.
An extensive breakfast selection is provided as part of your room rate.
Staff are very friendly and helpful with suggestions for activities and places to eat and drink.
Highly recommended

Partner

10/10

Exceptional

10 Feb 2025

John

Good facilities and breakfast

10/10

Exceptional

24 Dec 2024

David

Great place, great staff

Leisure Family

4/10

Poor

21 Dec 2024

Justen

Property is in a good location - very walkable and convenient. However, the cleanliness and service from staff is quite poor. When I initially checked-in, the receptionist just handed me the room key WITHOUT checking my passport - she just assumed that I was the correct person. When I entered the room, the shower facility was not clean and there was a USED towel still hanging on the rack. Told the receptionist and was offered a different room which was slightly cleaner. Another issue with this property is security as the main door is left unlocked 24/7 and the front desk is left unattended most hours of the day. Would not recommend staying at this property.

Leisure Self

8/10

Excellent

03 Nov 2024

Alex

Staff were very friendly and helpful. Room wasn’t 5 stars but well worth it for the price. Right in the heart of downtown Ieper and perfect for walking to places. Parking during the week can be hard.

Leisure Friends

10/10

Exceptional

23 Aug 2024

John

I liked that it was right in the centre of town. Close to transit stations and good restaurants.

Leisure Self

8/10

Excellent

29 Jul 2024

Robert

Good value hotel in great location.

The staff, especially the lady manager, worked so hard, from early morning to evening to keep things on track, it is a minor disappointment that the bar closed so early, but understandable without employing more staff. Our room was smaller than the one we had the previous year, although we thought we had booked using the same criteria, with only one small window set high up the wall, so no way to look outside. This didn't matter too much, as we used the room to sleep/shower in and were out most of the days. The room with fridge and safe, was clean and comfortable with good bathroom facilities. Strange that as the previous stay, there was no soap/handwash provided. Breakfast was excellent with hot and cold choices, cereal, pastries, breads etc. Our only disappointment was that we couldn't always sit in our group of four as the 'four tables' were selfishly taken by individual couples (not the hotel's fault). The hotel's location could not be bettered, situated on the main market square, within a hundred yards of numerous bars and good restaurants, and a 5 minute walk to The Menin Gate. I would readily stay here again.

Partner

10/10

Exceptional

23 Jul 2024

K

Perfect

Great location close to everything

Friends_and_family Friends

10/10

Exceptional

27 Jun 2024

David

This is our third visit to this hotel. Still the same for every visit, 10 stars out of ten. Will be back next year.

Leisure Family

6/10

Pleasant

12 May 2024

Thomas

This is a great hotel, in a great location, with a great breakfast. I'd have loved to give it 5*. But the staff were some of the most unpleasant I've come across in 25 years of travel. Maybe I got them on a bad day, but compared to the other five hotels I stayed at in Belgium, this was like night and day. They just didn't seem to like their guests. Quite bizarre, to be honest.

Leisure Self

10/10

Exceptional

26 Feb 2024

Zoe

Would recommend

All good, especially the location. Breakfast was tasty, with hot & cold options.

Friends_and_family Family

10/10

Exceptional

02 Feb 2024

Maurice

Fantastic day in Ypres

Really excellent hotel, spotlessly clean and brilliantly located for Ypres amenities. Great breakfast, super shower many thanks

Friends_and_family Family

10/10

Exceptional

09 Jan 2024

Tristan

In the very middle of Ypres. Perfect for our short stay!

Leisure Partner

8/10

Excellent

09 Jan 2024

Ross

Good clean property with a lift. Excellent breakfast. On site coffee shop. Parking is an issue as you need to use street parking some distance from the hotel which has a maximum of three hours 9am to 6pm.

Leisure Partner

10/10

Exceptional

31 Dec 2023

Morales

The room was very comfortable, regularly cleaned and very comfortable bed. We got to enjoy the beauty of the cathedral and the marketplace from our windows. There were really great restaurants at least a minute away and chocolates galore. Great location. Free parking was about 3 mins drive and 6 mins walk back to hotel.breakfast was excellent and always fresh.

Partner

10/10

Exceptional

28 Oct 2023

Sammy-Jo

Great 1 night stay as a family here. Room was lovely, modern, clean and left shower gels etc for us. Lady on reception and lady doing the dining area/breakfast polite and helpful too. Instructions not very clear on parking so be sure to ring up in advance or email hotel as you only get 30 minutes free outside of the hotel, but there is a large market square opposite you can park at, but I did see a sign upon our exit saying you can’t park there on a specific time, so best to check out. Chocolate shop next door, restaurants and shops in walking distance as soon as you leave the hotel, access to hotel is via ramp and it has a lift and a restaurant. We visited and stayed in Ypres to see the last post which was good, but unfortunately the bridge was under refurbishment however they are doing a new exhibition which I think it due next year. Breakfast was of a good variety, hot and cold, mixed meats, sausage, eggs, beans, cereal, croissants etc. overall a pleasant stay, would recommend and would stay again.

Leisure Family_with_children

10/10

Exceptional

04 Oct 2023

HD

Great location. Helpful staff. Good breakfast. Thanks!

Friends_and_family Friends

10/10

Exceptional

27 Jul 2023

Brent

Great room with a wonderful view. Delicious breakfast. Convenient to access by walking from the train station. Highly recommended!

Leisure Family_with_children

8/10

Excellent

23 May 2023

Jean

Very close to all historical buildings and plenty of restaurants and shopping close by

Leisure Friends

10/10

Exceptional

07 May 2023

Dominic

Lovely staff and great property in the perfect location. Many thanks

Leisure Partner

10/10

Exceptional

09 Aug 2017

Malcolm

Nice hotel near too centre of town with car parking facilities

2/10

Poor

10 Apr 2017

Tracy

The hotel was closed for renovation,
We had booked a room but we're left high and dry,
Thank you UK hotels

Partner

2/10

Poor

14 Feb 2017

Verified traveler

Terrible communication

Well after arriving to find hotel closed for reservations in January, with no responce from Expedia,
Finally getti g onto customer service, to be told, we needed to prove this, then being insulted by c.s. after they rang hotel, and made out they spkoe to reception, when we know the hotel has been gutted,
Very poor, unproffessional, on both expedia & hotel regina.
We will be following up on our return.

8/10

Excellent

16 Nov 2016

Verified traveler

pleasant room, great location, great bathroom, small elevator

10/10

Exceptional

30 Oct 2016

Mark

Convenient and very friendly.

Perfect for what we wanted

Family

8/10

Excellent

30 Sep 2016

Verified traveler

GREAT LOCATION

WE HAVE STAYED HERE SEVERAL TIMES.WE HAVE ALWAYS HAD A GOOD STAY.GREAT LOCATION FOR YPRES CENTRE.STAFF ALWAYS HELPFUL.

8/10

Excellent

24 Sep 2016

Luvpug

Great location, attentive staff.

Enjoyed our stay. Wonderful welcome. Great location. Good food and chilled wine. Rooms are basic but are clean. Not expensive so overall good Value.

10/10

Exceptional

21 Sep 2016

Shane

Excellent

Lovely hotel great staff

8/10

Excellent

20 Sep 2016

Verified traveler

4 Day visit to WW1 Battlefields

Had a great time and Hotel Regina in absolutely right location to do what we wanted to achieve. Staff brilliant and breakfasts really set us up for the day, but room and general condition of hotel - outside the restaurant - needs improvement. As I say though, great stay and for the cost this was good value for money.

6/10

Pleasant

17 Sep 2016

stephen

ideal location parking was ok

great location helpful staff not the ritz very dated needs complete makeover room was clean , good breakfast

Partner

2/10

Poor

13 Sep 2016

Toots

Horrible.

There are a few good points:
The hotel is right in the centre of Ypres - a few metres away from the Menin Gate.
The hotel is of historical interest as the it was involved in the rescue of Allied airmen.

However, Hotel Regina is just not a good place to stay. The downstairs area looks ok, but the upstairs is badly maintained and dirty. No air con, dangerous windows, and scruffy carpets and furniture. The extra occasional bed was in a state. Most importantly though, in the morning we got up quite early to discover we were being bitten by small red bugs which appear to be resident in the seams near the head of the bed. I have never left a hotel so quickly in my life. It was disgusting and distressing - two weeks later I still have horrible welts all over my body. Please read all reviews before staying. We were in Room 31 - it was horrible.

I'm disappointed that a hotel of historical interest like the Regina is not being properly maintained. Owners of properties like these have a responsibility to maintain them properly. It is not enough to buy a place and then leave it to rot. Please ensure there is adequate money to properly maintain it. We chose this hotel because of it's location and historical background as I'm sure many other guests have. I'm sure guests would be willing to pay a little more if the owners sorted the rooms out and properly cared for the building.

I would absolutely not recommend it.

10/10

Exceptional

10 Aug 2016

Geoff

We had a lovely stay at The Regina,the location is great and we were 5 minutes walk from The Menin Gate (8pm Last Post Ceremony).
The Hotel itself is very stylish and we stayed in a refurbished room which was excellent. The owner Saskia couldn't have been more helpful and she told us about the plaque on the side wall, for anyone interested in WW2 history the hotel has it's own tale to tell,worth researching.

Partner

10/10

Exceptional

10 Aug 2016

Linda

Enjoy the atmosphere in beautiful Amsterdam.

we stayed one night on the way to see relatives, it was so much fun, needed another week. Amsterdam is a great place for eating, drinking, sightseeing, relaxing znd shopping. People re friendly and helpful and the atmosphere is wonderful.

Partner

6/10

Pleasant

08 Aug 2016

Linda

Had to find someone to check us in and check out. Denied we had a triple room until I should them our reservation. Elevator didn't stop on our floor so we had to carry luggage up an down stairs. No AC so we opened Windows but extremely noisy outside with traffic and socializing. Not worth the price.

Family

6/10

Pleasant

04 Jul 2016

Verified traveler

Nice camp bed

Most aspects of the hotel were fine, however the room we were allocated (room 40) was a bit of a joke. I think it is meant to be a \"suite\" or an \"aparthotel\", however that meant there was a double bed in the what was the bedroom, and a fold up camp bed in what passed for the lounge / kitchen. Not quite what I expected when I booked a twin room.

Family

8/10

Excellent

22 Jun 2016

Beverley

On the Market Square

Good, friendly service. Good Breakfast. Ringgit on the Market Square and very close to the Menin Gate.

Family

2/10

Poor

07 Jun 2016

Verified traveler

Awful

After viewing the room which was dusty, cracked tiles in the shower room and the fridge stunk like it had not been cleaned for weeks we felt that we could not stay especially with small children. We had been asked to pay up front without seeing the room and when asking for the money back the receptionist offered just an extremely small amount of the £130 euros we had been charged. The manager then turned up with no idea of customer service at all. She was smarmy to say the least but also had quite a nasty tone to her voice. She practically said what do you want from a 2 star hotel and that she was proud of the room she was offering. She insisted that she would not refund the charge. We have stayed in many hotels with this rating before and have had very clean rooms indeed. This experience ruined our first time in Ypres.

Family

4/10

Poor

27 May 2016

Verified traveler

No telephone, iron board, unavailability of staff

Good location
In the hotel, no one will be available to address any problems you have, you get to meet them once in a while if you are lucky
Poor lighting inside the room
No space to move around though the overall area seems to be decent

8/10

Excellent

25 May 2016

A

A few days on way back from France, hotel in an excellent position for visiting the area and has a history from WW ll, part of which with another Belgian hotel formed the basis of television series set in WW ll
Overall a pleasant stay with good hosts.
Some rooms have been refurbished, other rooms and areas need a little TLC but, without spoiling the general atmosphere and character of the hotel.

Partner

2/10

Poor

12 May 2016

Verified traveler

Mentors

Owner tries very hard but his staff are letting him down, bar staff to busy talking to friends instead of serving clients. Maids do not care about cleaning room properly. Telephone, Internet, hairdryer and lamp by bed did not work. Front desk staff very rud and not helpful. Parking is a huge problem, handicap would have a problem. Food menu not very versatile.

Partner

8/10

Excellent

03 May 2016

Sue

Superb location and top-notch hosts

We were allocated a fabulously spacious room, with views over Market Square. The furnishings were a little tired and dated, but it was inmaculately clean, the beds were super comfy, and the heating most efficient during the very cold days we were there. The thing that set this hotel apart from any others were the hosts, Saskia and Kris. They have been in the hotel industry for years and it shows. They were most hospitable and super-friendly, and their knowledge of the area fantastic. We were having trouble getting a battlefield tour last-minute. Kris picked up the phone, and put us in touch with the fabulous Annette, who put together a tailor-made tour for us. The Hotel's breakfast was also top class, with the ever-cheery Kris always close by. He never missed a beat. We also had lunch in their dining room. The vol au vents were the best - the pastry superb.

8/10

Excellent

29 Apr 2016

Verified traveler

In the heart of downtown Iepres, beautiful setting

10/10

Exceptional

12 Apr 2016

Ian

Close to all the attractions.

Nice hotel. Close to all the attractions in Ieper.

Family

8/10

Excellent

10 Apr 2016

Helen

Stayed for one night. Hotel is in an ideal location for exploring ypres. It is opposite the cloth hall and a short walk to from the menin gate. We had a family apartment which was big. The room was a bit 'tired' but they are slowly renovating all the rooms. The couple who own the hotel are really friendly and happy to help with anything. This was our second visit to the Regina and would happily go again.

Family

6/10

Pleasant

05 Apr 2016

Mark

Location, location

Location, looked like the hotel was in the middle of a makeover.

Bed comfortable, room tidy.... None of our main lights worked and our TV was missing.... Clean and quirky!!

I would say the staff from start to finish was friendly and very helpful.

Don't be put off re refurb I would still highly recommend this hotel which is obviously going to get better.

You could not beat the location!!!

Partner

8/10

Excellent

04 Apr 2016

alan

2 day stay

the owners are very friendly and very helpfull.good breakfast

Partner

6/10

Pleasant

06 Mar 2016

Verified traveler

Good pace

Nice hotel brilliant location very clean ...........................

10/10

Exceptional

18 Jan 2016

Paul and Jackie

Angel hosts

We are longstanding habitues of the Hotel Regina. All who use it know of the excellent service and splendid breakfasts supplied by this splendidly situated hotel. All who like individuality and the feel of a family hotel value its quirky atmosphere - where else will 202 and 22 be feet apart but separated by a miniature flight up and then down, or accessed on the level via a lift shaft. Don't come here if you want plastic veneers and plastic smiles; don't miss out if you value genuine hospitality and real people. Oh, I haven't mentioned the many extra miles your hosts will go if you are in trouble as we were.You can't buy that.

10/10

Exceptional

04 Jan 2016

harry

Christmas stay

Arrived and was put in a room at the back of the hotel so it was quiet for us as the xmas market and fair was on outside, We asked to be moved to the front as we did not mind and the owners said no problem and even upgraded us for no extra charge the owners are very nice and helpful and the hotel is in the perfect position right on the main square would recommend it to everyone

Partner

4/10

Poor

03 Jan 2016

Steve

Disappointing and expensive.

I last stayed here over 20 years ago and I don't think anything has changed. The fixtures and fittings look very tired and the room was small. Our radiator was broken and on full heat all night - very uncomfortable.

The Wifi was slow.

On a plus note the hotel owner was very charming and the location is right in the centre of the town.

Family

10/10

Exceptional

02 Jan 2016

Stuart

Regina Hotel, great place, great location.

Perfect location, in the centre of town. Chris and Saskia are a great couple, really friendly and make you welcome as soon as you walk in. If you are going to Ypres, stay here.

Partner

6/10

Pleasant

29 Dec 2015

Verified traveler

Helpful and friendly staff but room was really disappointing.

8/10

Excellent

24 Dec 2015

Kim

Charming and friendly

The friendliness and welcoming attitude of staff and owner more than made up for any shortcomings of the room eg no hair dryer. Perfect location.
Highly recommend the restaurant for quality local fare

Family

4/10

Poor

27 Nov 2015

Victor

Take care on the rickety stairs

Local tour guides say Regina was a premium hotel in its time. That was some time ago. The internal stairways are a danger--beware. My room was made up irregularly--some time coffee pouches left--all very random. The breakfast offered lacked imagination. The shower was blocked up and turned into an ankle high bath. The staff were sincerely insincere.

10/10

Exceptional

11 Nov 2015

Mark

Your doing a great job, thank you

Superb Hotel. very friendly staff who made me feel very welcome.

Family

8/10

Excellent

04 Nov 2015

Ian

townhouse hotel on ypres market square

This hotel is in the best place in ypres.
Apartment style rooms we stayed in were enormous but apparently being refitted after our stay.
Room was tired and commercially below par. The bathroom was challenging with space though the actual equipment was all functional. Staff were nice and very helpful.
I believe with some updating this hotel would be very good.

Family

8/10

Excellent

31 Oct 2015

brian

a great visit to Ypres

The Hotel provided an excellent car park, leaving it secure and us to enjoy the stay. The room was large and bare. The facilities were ok and the view from the windows were excellent. What we did rave about was the staff, particularly the two bar men in the evening and the young lady who served us breakfast, she was industrious and charming to boot. We must mention the people of Ypres after observing the Menin gate parade (and the young band in particular) the whole ceremony was humbling and a credit to all involved.

6/10

Pleasant

21 Oct 2015

Verified traveler

Nice hotel

Nice hotel. A bit dated and not five star but the bed was comfortable. Very central with Flanders museum across rd. Bars and restaurants all around.

6/10

Pleasant

21 Oct 2015

Verified traveler

Perfect location but more like a youth hostel.

Absolutely perfect location! Hotel is just a bit run down. Photo leads one to believe it is more stylish than it actually is. Room is fairly dowdy, although it does have a small espresso machine, albeit with only 2 pods. Breakfast is included and is good. Thankfully hotel has a lift, rare in older buildings like this.

Hotel was a bit more like a youth hostel than an hotel.

Partner

8/10

Excellent

11 Oct 2015

Bonnie

Great location

We had a large room, the bed was pretty good. Great view looking out to the Cloth Hall. Friendly, helpful staff that also spoke English.

8/10

Excellent

04 Oct 2015

greg

On 100 year war memorial, super location , great value

Family

8/10

Excellent

29 Sep 2015

Peter John

Better value than I expected. Good WiFi connection. Helpful staff.

8/10

Excellent

20 Sep 2015

Ronald

Location, parking and location

The Hotel is older as shot down airman used the Hotel as a safehouse to return to England. The location is exceptional. The included breakfast was great.

Family

8/10

Excellent

04 Sep 2015

yval

Oh what a view!

We had a room overlooking the great square and fountain and the Cloth Hall. The streets of the town are cobbled which makes them a bit noisy. The clock in the hall and the fountain are also noisy but both shut down at 10pm. The lights on the hall go out at 11pm.

The room was good with all of those facilities one expects, except air conditioning. It was great to be able to open windows and get some fresh air. The weather was quite hot for the first couple of days but the room wasn't as hot as a tent when camping. Secure parking was available at 10 euros per day but was about a half a kilometre walk away. Given that you have to walk through the Menin Gate to get there it wasn't an inconvenience. Beats having to feed parking metres. The room also had a refrigerator.

Breakfast was included and was very good. The restaurant was good for dinner and the beer was Belgium great.

There's a lift to get your bags upstairs but the stairs are useable if you can take the exercise.

Every time the noise started to get a bit much, we looked out of the window at the tower of the Cloth Hall and remembered why we were there and thought how lucky we were.

2/10

Poor

02 Sep 2015

Steve

Pull up bed for an adult, no air con, loud road

Biggest disappointment was being given a child pull up bed for an adult (we had 3 in a room). Add that to a hot night with no air conditioning meant we didn't get much sleep. We should have been made aware of the bed issue.

8/10

Excellent

23 Aug 2015

Anthony

A gem of an historic building.

The Regina is right in the centre of all amenities and attractions and convenient for the Menin Gate and not far from the railway station.

Partner

6/10

Pleasant

18 Aug 2015

G F

lovely location

Staff were lovely, secure parking was a distance away. No tea/coffee making facility in room Hotel needs updating lots of narrow steps and very dark corridors. Shower in bath was useless screen to small to avoid water all over floor! Location was fantastic right across from cloth hall and short walk to Menin gate.

Partner

4/10

Poor

16 Aug 2015

Jeremy

Make sure you know what you are booking!

We arrived to be told that part of our family group were being transfered to the sister hotel- Hotel O. I declined this as we were travelling as a family and had booked both rooms on one reservation. I was told that there was no way that the Regina staff could have known that we wanted to stay together as the adult in the second room had a different surname...
We will not return to this hotel and I strongly advise anyone considering this to make sure they know what they are getting.

Family

6/10

Pleasant

13 Aug 2015

Sandra

Panic attack when the receptionist said she couldn't find our booking but turned out we'd been changed to sister hotel 'O'. Once this was sorted we had a lovely stay.

Partner

10/10

Exceptional

08 Aug 2015

Verified traveler

Hotel Regina

Lovely Hotel with lovely staff. Bottle of wine was expensive mind.

Family

2/10

Poor

04 Aug 2015

Verified traveler

Accident waiting to happen - oh, it already did

Terrible - my mum had a fall at the hotel and smacked her head against the wall due to non-existing warning that there was a stair outside the lift. It was a dark carpet with no different colour strip at the edge, so an ambulance was called and they noticed how dangerous it was. Bathroom in parent’s room was disgusting with plaster coming away from the wall and when the flush pulled next door, they could hear this bubbling up in their bath. When my mum had the fall the management said it is an old hotel and in Belgium they do not have to show warnings as generally they expect people to rely \"on their eyes\" a definite attempt to shift the blame. By the time we had left, still nothing to show a warning. Not impressed. Very generous offer (I think not), we were offered a free drink each, if we felt up to it, for when my parents returned from hospital and it wasn’t to be restricted to tea or coffee, but generally don't take the mick. Needless to say, we did not take them up on this lame attempt of an apology. So all in all, mum and dad paid for a hotel room to spend hours away from this in hospital, even had to pay for the taxi back, then couldn't go out and enjoy the reason we went there in the first place. We needed wheelchair assistance on the ferry home. Best thing to do is \"AVOID IT AT ALL COSTS\". I could go on about other areas of neglect, but not enough characters left to include this. Best to read other reviews on other websites.

Family

6/10

Pleasant

03 Aug 2015

Jonathan

Hotel O

We were booked for hotel Regina but on arrival were trfd to hotel o (couldn't they think of a more interesting name?) as they wanted to give us an upgrade. The hotel o has been given a modern army feel which is understandable in Ypres. However the dark brown walls was over the top and was chipped badly giving thud impression that it hasn't been painted for 3/4 years. The bathroom was ok though there was just a walk in shower with no bath which wouldn't be liked by some. The breakfast was fine. Overall I was a little disappointed with the hotels theme and standard of decor though the staff were very pleasant.

Family

6/10

Pleasant

02 Aug 2015

Robert

Overpriced

Great reception and friendly staff, the room was great and overlooked the Flanders museum and square. There was no electric in part of the room so couldn't make a cup of tea or coffee, as a previous resident had blow a fuse. the shower is over the bath and I could not stand in the bath even if a shower bracket had been fitted. Continental breakfast was basic and regularly stocked.

Family

6/10

Pleasant

01 Aug 2015

Graeme

Central location

Location was perfect right on the main square and not too far from the train station but the hotel was very disappointing. Very old and dark. Felt more like a 2 star. Breakfast was ok and the staff were exceptionally friendly and helpful.

Partner

6/10

Pleasant

25 Jul 2015

Verified traveler

Poor food choice. Reception not manned on departure causing delay.

8/10

Excellent

22 Jul 2015

Verified traveler

Excellent location and the staff was great to deal with. The view was magnificent.

Partner

8/10

Excellent

17 Jul 2015

Ivan

Nice Hotel

Nice hotel in an excellent location. Nice room and very good breakfast. Friendly staff.

2/10

Poor

17 Jul 2015

Verified traveler

Very shabby .

The location was very good and the bed linen and towels clean ,breakfast acceptable. But they were the only good things about this hotel , the rooms were shabby and not clean, the window to my room opened onto a ventilation shaft so could not get any fresh air . The stairs dark and poorly lit . In all not a good experience.

2/10

Poor

13 Jul 2015

fred

Worst room ever

We have travelled to quite a number of countries staying in different types of accommodation, but this would be one of the worst.

10/10

Exceptional

13 Jul 2015

gavin

Excellent hotel, very central.

Excellent stay. We used the base for a war graves tour and the Tour De France. Central to everything, can't recommend enough.

Family

4/10

Poor

10 Jul 2015

Jane

Needs Total Modernisation

I booked a Double Comfort Room for single occupancy through Hotels.com and stayed at Regina Hotel in July, for 2 nights (Sat & Sun) at the cost of 100€ per night, plus tourist taxes.

Location of the hotel is excellent, as it it directly opposite to the Guildhall. Restaurants and the Menin Gate are within level walking distance.

The receptionist was very friendly and spoke perfect English. The room was advertised with a phone, however there was no phone in the room. The room was large with it's own en suite. The bathtub had hairline cracks, the shower head was dirty and there was mildew and damp on the walls. Running water from the taps was very slow and the water was brackish. The receptionist insisted that it was a Comfort Double Room and would not change it, because the hotel was fully booked.

The car park was a 5 minute walk away, in a secure garage. I did not mind the walk as it was sunny, however had it been raining, I may not have been so happy.

For my inconvenience, 20€ discount was deducted from my final bill, however I shall not be staying there again.

Family

4/10

Poor

01 Jul 2015

Elizabeth

We were scammed!

When we arrived at The Regina we were told we had been upgraded to their sister hotel, around the corner...'The O Hotel', because we were staying 2 nights. Others were in the same boat but for different reasons! I cannot properly review this hotel in less than 1500 characters....there were too many problems! Refer to Trip Advisor review...

Partner

6/10

Pleasant

26 Jun 2015

Verified traveler

Right in city centre

The staff is the only reason why I didn't write a worse review. The rooms are extremely small and the bathroom was indescribably bad. They did reno's to the place but looked in several places like they forgot to finish the job. The bed wasn't horrible but I was glad we were only staying one night. You pay for the location more than anything else. Breakfast the next morning was ok. Typical European standard. They did offer a safe in the closet tho, nice change.

6/10

Pleasant

22 Jun 2015

Christopher

Past glories in Ypres

The Regina is perfectly located opposite the town hall but this came with the downside of shouts and singing from the square late into the night. Our top floor room was cramped but with a large bathroom- broken away tiles at the edge of the bath presented a danger. The free wi-fi was too slow to use effectively. On the upside the staff were welcoming and helpful and the hotel was relatively inexpensive.

Family

6/10

Pleasant

31 May 2015

N & A

Value for money hotel right in the centre.

Reception had a smell of rotting rubbish when we arrived. It did put us off eating there. We were offered an apartment 10mins walking distance away. It was newly decorated. Clean with basic but new furniture. No blind or curtains at main living room window.

6/10

Pleasant

31 May 2015

Kelly

Quaint place.

Over all the hotel has a nice ambience. Staff were very friendly and helpful. We booked with very little notice (a couple of hours before arrival), and being it was a holiday weekend the room we ordered wasn't ready for us and so the lady checked on another room for us and we were happy with it. Elevator was extremely small so we had to carry our luggage upstairs. I think they were having problems with the sewage and so the hallways smelled really bad during our stay. Breakfast was nice and the location was perfect, right across from the Flanders Museum.

Partner

8/10

Excellent

31 May 2015

graham

Battlefield, Menin gate tour.

We stayed for 3 nights and for the price it wasn't too bad. As others have stated it is a bit tired looking but it is comfortable and the staff are very friendly and helpful.
It was typical fare for the continental breakfast and the coffee/tea was constantly topped up.
There is a secure car park for 10 euros a night and a 10 minute walk away through the Menin gate.

Family

8/10

Excellent

18 May 2015

Sheelagh

Lovely hotel inthe centre of Ypres.

A charming hotel right in the centre of the lovely town of Ypres. We had the second floor corner room which overlooks the square and the Cloth Hall. Reception staff were very helpful although there had been a glitch in our booking. We had asked for an additional bed in the room but the room we had could not fit another and the hotel was now full. Arrangements were made for one of our party to stay at another hotel close by. Fortunately, for us, this was not an issue but for a family it may have been. Very nice bar and restaurant area with a terrace onto the square. This is a hotel with a fascinating history both in both World Wars. We look forward to our next stay.