Name: Hotel Koh-I Nor by Les Etincelles
Address: Rue De Gébroulaz, Val Thorens, 73440, FR

10/10

Exceptional

18 Dec 2025

Charles

Amazing hotel to stay for a wonderful December snowboarding trip. Everyone was very nice and helpful in every aspect of our stay (shout out to Thierry for his care with our luggage, shuttle and car). The facility is top notch, well worth the money, you won’t be disappointed. Ski shop/rental was amazing every day and the lockers were so convenient. Overall a great experience for holiday vacation

Leisure Partner

10/10

Exceptional

07 Apr 2025

Jonathan

Amazing hotel for a ski resort.
Room was beautifully fitted out with a stunning view of the resort and valley.
It is right at the top of the resort, but only 10 mins walk to the main group of bars, and there is a ski in and out option. Plus free transfer available around the resort.
Breakfast options were huge to start the day.
The bar was cosy and the terrace had a lovely view and sunshine.
Spa was impressive but often busy.

Only issues were that the room was often hot and no obvious way to cool it down other than opening a window/door. The boot room didn’t have locks on the doors or anywhere to store skis (which I assume is because everyone rents from their ski shop but that was expensive), and even with the transfers it is removed from the centre of the resort, so you will spend a lot of time walking up and down hill - but that was our choice.

Definitely would go again.

Leisure Partner

10/10

Exceptional

07 Jan 2025

Emma

Beautiful property in a stunning location & super facilities with easy ski in & out

Leisure Friends

6/10

Pleasant

04 Apr 2024

Paul

Gr location for skiing

Business_and_leisure

10/10

Exceptional

12 Mar 2024

Verified traveler

** Relaxing
** Staff very helpful
** excellent facilities
** simple exit to ski area

We used the Spa for relaxing massage. Leah was such a professional host and I felt great after her massage.

I will be returning to this hotel for sure. 5* hotel and gave a 5* service.

One area that could be better was the menu in the main restaurant. I suggest offering some classic dishes for dinner.

Also a good idea to have salt and pepper on the tables instead of having to keep asking for them.

This wouldn't stop me returning. Beautiful hotel and staff.

Leisure Family

10/10

Exceptional

12 Apr 2023

Sebastian

Excellent hotel. Rooms were clean, spacious and with great views. Reception staff were incredibly helpful before and during our stay - sorting out everything from ski lessons, passes, restaurant reservations etc. Good quality ski equipment from an on-site ski shop with super helpful staff working there.

Leisure Family

6/10

Pleasant

11 Apr 2023

Philpa

Nice hotel good potential. Ski shop great and shuttle drivers great. Rooms don’t get “cleaned” and sheets and towels not changed unless ask. Staff not helpful and spa is extremely poor. No staff no towels, not open on time. Asked front desk for help many occasions and got nothing. Live music once in a blue moon so don’t be deceived. Bar staff efficient. Outside balcony and no atmosphere or music. All staff do all jobs not really sure who’s incharge here. Ski in ski out very narrow in and out. Wouldn’t stay here again.

Leisure Family

10/10

Exceptional

10 Apr 2023

Verified traveler

Very good stay. Loved the ski in/out direct from the ski room with a very helpful ski shop staff. The room was a great size and fabulous views with afternoon balcony sun. The pool and sauna are a bit tired. And so were a few other common parts and the breakfast was more 4 star than 5s.
But overall very good. And thanks to the General Manager who was always very welcoming

Friends_and_family Family

6/10

Pleasant

06 Apr 2023

Joelle

Over priced and over ranked
The staff r nice but in the area the service is zero, so for them it s good. Very far from main, not convenient, stuff doesnt clean good. U can rate it 3.5 not even 4. Price is sooooooo high for such a hotel, nice building yes but the service is not 5 stars at all.

Leisure Family

10/10

Exceptional

19 Mar 2023

Michal

Amazing Hotel,
The location is not in the center but they have a Shuttle service that can drop you and pick you up from everywhere at anytime.
The only feedback I have is that the Jacuzzi in the amazing SPA is not hot enough, sometimes it felt almost cold. but other then that it was AMAZING

Leisure Friends

10/10

Exceptional

12 Mar 2023

Simon

Super Super Staff

Excellent staff and wonderful location

Partner

6/10

Pleasant

04 Mar 2023

DAVIDI

Most of the staff was great, helpfull and nice. A few were not, almost rude.
The facility is great, comfortable, clean. Does it justify the cost. No!
We booked very late, so didn't have a choice, but if you book early enough I don't think this is hotel is worth the cost

Leisure Family

10/10

Exceptional

30 Jan 2023

Guy

10/10

The staff were amazing and did their best to make our trip a wonderful one. They accommodated all of our requests always with a smile. The facility is absolutely amazing, you can see that they thought about everything.

Friends_and_family Friends

10/10

Exceptional

27 Jan 2023

Kat

Beautiful hotel in amazing location. Good fantastic, spa was lovely and the staff are very attentive and helpful

Leisure Partner

10/10

Exceptional

29 Dec 2022

Christopher Michael William

Ski in - ski out hotel with great food and drink. Rooms were large, clean and comfortable. Amazing staff who go out of their way to help and assist to make your stay more memorable. 5 Mins walk from the center of Village which is nice, hotel have a free shuttle that would drop you off and pick you up if require.

Leisure Family

10/10

Exceptional

06 Dec 2022

PAUL

This hotel is run by one of the most professional staff teams that I have ever encountered. Without exception every employee that we dealt with went out of their way to be helpful and courteous. It seemed that nothing was too much or too difficult if it meant the guests enjoyment of the hotel was increased. In addition extra touches such as laying out your skis out in the snow ready to jump straight on, or serving your dinner in the lounge so as not to miss the world cup game were greatly appreciated. Excellent facilities and gourmet dining complete the package. Well done guys. We were impressed!

Leisure Friends

8/10

Excellent

08 Apr 2022

Matthew

Val Thorens 2022

Overall the hotel was excellent, friendly staff, good food and great facilities.
The ski-in-out experience was superb but not suitable for learners.
The children’s playroom was a little cold and soulless and could do with an update.
The carpets in the rooms could use a really good hoover.
The chef was more than happy to provide infant meals and portions, very welcome.
I would rate the overall experience as 8.5/10

Friends_and_family Family

10/10

Exceptional

24 Mar 2022

Simon

Amazing staff - always smiling and very helpful. Food excellent and very comfortable stay.

Friends_and_family Friends

10/10

Exceptional

01 Dec 2021

Verified traveler

Nicest staff in France

The staff is the nicest and most attentive of all of France. Really went out of their way to be friendly and resolve anything and everything.

Partner

6/10

Pleasant

02 Mar 2020

Verified traveler

Liked the staff. I think the price was too high. Breakfast wasn't at the same level of other 5 star hotels in the same resort.

Leisure

2/10

Poor

19 Feb 2020

CUSTOMER604

THE SHUTTLE TOOK 40 MINUTES EVEN THOUGH THEY SAID IT WILL BE THERE ANY MINUTE. I KEPT CALLING ONLY TO HEAR THE SAME ANSWER. WHEN IT FINALLY ARRIVED MY GIRLFRIEND WAS SICK FROM BEING OUT IN THE COLD. WE COULD'VE TAKEN A CAB IF THEY TOLD US IT WILL BE THAT LONG. I TALKED TO THE MANAGER AND HE SAID HE WILL CREDIT MY CARD $300, HE NEVER DID SO I HAD TO DISPUTE THE CHARGES. NOBODY WANTS TO BE LIED TO ON VACATION!!!!

Leisure Partner

10/10

Exceptional

17 Feb 2020

corinne

Super stay for serious skiers

Location with ski in/out was fantastic!
The complimentary shuttle service was super too.
The young man who checked us in/out was helpful and very friendly. However, one of the young ladies at the front desk was not so friendly and even a bit off putting.
Breakfast was tasty and staff was efficient.
Overall a nice place to stay!

Partner

10/10

Exceptional

17 Feb 2020

Verified traveler

great ski in ski out. spa was pleasant if staff a bit unwelcoming. having everything on site was great the ski hire shop were awesome so helpful.

slight language barrier as i only speak English. ( reported a oyster that was off, the girl serving basically ignored me.

Leisure Self

10/10

Exceptional

15 Feb 2020

Verified traveler

Great staff
Offering shuttle service to everywhere around by call
The staff responded to our request for a late checkout without extra charge

Leisure Friends

10/10

Exceptional

02 Dec 2019

Philippe

Val Thorens luxury retreat

Excellent 5 star resort located at the top of Val Thorens ski resort. Ski in / ski out with great ski shop and amazing service. Delicious breakfast to start your ski day. Beautifully equipped and and extremely comfortable contemporary rooms. A must in Val Thorens!

Friends_and_family Family

10/10

Exceptional

03 Mar 2019

Tami

Amazing alph SPA butique hotel

Amazing hotel. Everything is there- amazing room, amazing SPA (very expensive SPA treatments unfortunatly) wonderful ski shop to rent the ski equipment, amazing food, ski in ski out. Outstanding service. Will be back for sure.

Partner

6/10

Pleasant

07 Jan 2019

Verified traveler

Location is perfect for skiing and hotel is fine its the staff that let it down with at best average service

10/10

Exceptional

13 Dec 2018

Em

Incredible hotel from the staff to the rooms, to the little details that made this home to us during our time at VT. Rooms are spacious and luxurious while also warm and cozy- if you can get a view of the mountain it’s unbeatable. Services such as ski in/ski out room and shuttle around town made enjoying the mountain easy for us. Great breakfast selection, spa, etc. Most of all- staff are wonderful! Helpful, approachable and warm. Thank you!

10/10

Exceptional

07 Apr 2018

Verified traveler

Luxury on the slopes

Nice hotel, lovely terrace with magnificent views , great ski shop with friendly and helpful staff , ski in / ski out , relaxed atmosphere , bar and restaurants excellent but food and drink pricey. Overall worth considering for your ski holiday in VT.

10/10

Exceptional

04 Dec 2017

Corina

Amazing stay in a flawless hotel

We went to this hotel as a couple looking for a weekend ski escape. The experience we had was even beyond our expectations. The hotel is amazing, the facilities flawless, the position on the resort perfect and the staff irreproachable. We loved every minute of it, would definitely go back!

8/10

Excellent

01 Jan 2017

Jolene

Classy hotel

Overall the stay was very good. The room was very nice but was too warm especially for sleeping in. The staff are all very nice but the wifi is not very good.

Partner

8/10

Excellent

10 Apr 2016

Etienne

dispointing and not well located

the hotel is way overated. location is not very nice and we had few minor issue that should not happen in this kind of place. doesn't worth the price at all.

Partner

8/10

Excellent

28 Mar 2015

Andrey

Modern Ski in/out Hotel

Second time in Kohinor brought more controversy . Impressive posh interior of the fireplace/bar/lounge area discords with some visible decoration lapses in elevators, walls and spa area. Michelin guide home restaurant represents a very limited and neverchanging assortment of main courses/sets , 2nd \"international\" restaurant is only available for halfboarders. Breakfast zone is tiny both in size and food choice . Flavored with notoriously slow and sometimes arrogant waiters my overall perception of food facilities turned mostly negative. After 2 days of inhouse dining we always preferred to look more reliable and pleasant spots outside. Spa and pool were OK, though they are rather small (just 2 basic saunas) and a modest pool. However location is great, rooms were nice and cozy , with excellent views; ski shop and ski room absolutely fantastic + always friendly and professional stuff. Eventually if you are looking for convinient skiing and accomodation in Val Torens - Kohinor is ok. But in order to get a 5-star service , dining and spa relaxation - better find a different place or go somewhat lower to Couchevel.

10/10

Exceptional

19 Mar 2015

Verified traveler

Great experience

Staff was attentive and nice. Location was great taking into account the free shuttle service which was available on the minute.
Facilities super nice.

10/10

Exceptional

17 Dec 2014

DANIEL

WOW!

WOW!! If there is a better ski hotel, then I am yet to find it! After reading some reviews I was slightly concerned - these soon vanished. I can safely say it is the best service I have ever had, hotel is beautiful with great rooms. I have stayed in a lot of places that claim to be 5* but this has set a new benchmark for me. I could not recommend any higher!

Family

8/10

Excellent

23 Apr 2014

Verified traveler

Great high location with terrific view.

Great beautiful brand-new hotel. Staff was very kind and helpful but not very experienced. The room was comfortable, well-designed with nice view, only thing we missed is a little coffee/tea kit in the room. Spa is extraordinary. I will return to this hotel.

Partner

6/10

Pleasant

31 Mar 2014

David

Great location with good access to the slopes

The hotel was very clean, although I do not entirely agree with its 5 star rating.

The staff are very welcoming (especially the manager) however they did not mention the additional cost of changing the ski equipment (upgrading ski's to advanced). The breakfast was enjoyable, although get there early as the service is very disappointing from 0900-1000 (had to lay our own table) and the scrambled eggs seemed to be out of a packet.

The rooms were clean and tidy although lacked in simple finishing touches like a shower head holder and kettle.

10/10

Exceptional

24 Feb 2014

Verified traveler

Fantastic staff and a great hotel. New but no lag to being perfect.

Partner

10/10

Exceptional

31 Jan 2026

murat

odalar temizdi.
sadece kahvaltı duzeni problemli. kahve siparişi için bile beklemeniz gerekiyor. doğrudan alamıyorsunuz.

nm

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

Daniel

Personnel aux petits soins. De très bonnes prestations, au delà de nos attentes. Une situation idéale pour les pistes de ski. Un espace bien-être complet et accessible en peignoir.

Partner

10/10

Exceptional

10 Feb 2025

Tat Ming

A comfortable, friendly, luxuary ski in/out hotel

Very good 5 stars ski resort hotel with ski in ski out access. It has three restaurants.
The staff in reception, restaurants and ski room are very friendly, particularly James, Nathan and Laurence in ski room and are really helpful.
The room is spacious enough for two people.
The breakfast is good and beside the buffet, I have eggs choic and coffee. It is a great start before heading to the slope.

Partner

10/10

Exceptional

09 Apr 2024

Yannick

.

Leisure Family

6/10

Pleasant

08 Apr 2024

Verified traveler

Management peut beaucoup mieux faire

Cuisine mauvaise, pdts de mauvaise qualite yc au petit dej. Desorganisation complete de l equipe de restauration, il manque un manager experimente. Dommage, bel endroit, bel etablissement, SPA parfait comme les services du voiturier et du skiroom. Enfin…le chauffage est au maximum dans les chambres, impossible de le reduire ou stopper, il faut ouvrir les p.fenetres toute la nuit. Incroyable mais vrai. Horrible

Partner

10/10

Exceptional

13 Feb 2023

Eirik

Hotellet får veldig godt bidrag fra selve landsbyen Val Thorens, umulig å ikke trives her. Hotellet hadde god service som forventet på 5 stjerner.

Partner

10/10

Exceptional

07 Feb 2023

FLORENCE

Un week-end de rêve !

Nous avons passé un magnifique week-end dans un cadre idyllique avec un service irréprochable - cet hôtel est un 6 étoiles !!!! Nous reviendrons passer un séjour un peu plus long - Le spa est grandiose et intimiste- Les praticiennes sont d’un grand professionnalisme - Tout est organisé pour se détendre- iIl faut noter également la qualité du matériel de ski à la location et l’expertise de ceux qui nous conseillent sur le choix du matériel au ski room . Les skis sont neufs et les chaussures des pantoufles !!

Friends_and_family Family

10/10

Exceptional

22 Mar 2022

Verified traveler

Magnifique.

Tout simplement le top !
Mérite largement son award de meilleur hôtel français pour le ski.

Friends_and_family Family

8/10

Excellent

20 Feb 2022

Christina

Fint hotel med god service

Hotel med superfin service.
Fin skikælder, hvor man kan leje ski samt ski In/out direkte på løjpen.
Kvaliteten af morgenmad/restaurant levede ikke op til et 5 stjernede hotel.
Interiør er meget stil mix - havde foretrukken lidt mere hyggeligt.

Friends_and_family Family

8/10

Excellent

10 Dec 2021

Kelvine

L'hotel est super mais le personnel l'est un peu moins. Pas suffisamment d'informations données mors de l'arrivée. Amabilité du maitre d'hôtel pas idéal surtout avec la présence d'enfants.

Business_and_leisure Family_with_children

8/10

Excellent

28 Nov 2021

Colas

Excellent sejour, le staff est tres attentionné

Quelques petits problèmes avec les équipements en chambre

Leisure Pet

2/10

Poor

30 Mar 2020

Catherine

COVID-19