Scarlett
The staff are helpful. The room is spacious.
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8.2/10Excellent179 Reviews
Cleanliness8.0/10 8.0
Service8.0/10 8.0
Comfort7.2/10 7.2
Condition7.8/10 7.8
Amenities8.0/10 8.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Kamenoi Hotel Okunikko
Relax and unwind at Kamenoi Hotel Okunikko, a traditional Japanese Ryokan nestled near the serene Yunoko Lake in Nikko. Enjoy the on-site hot springs and picturesque gardens. The hotel offers 78 air-conditioned rooms equipped with flat-screen TVs, complimentary Wi-Fi, and digital programming.
Each room also includes a safe, electric kettle, hair dryer, and slippers. Start your day with a satisfying buffet breakfast at the hotel's restaurant. Gift shops, a vending machine, a 24-hour front desk, luggage storage, and laundry facilities are also available for your convenience. Free self-parking is provided on-site.
Explore the natural beauty of Nikko with easy access to Yunoko Lake, just a 1-minute drive away, and Senjogahara Marshland, a short 6-minute drive from the hotel.
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Located in Nikko, Kamenoi Hotel Okunikko is a 1-minute drive from Yunoko Lake and 6 minutes from Senjogahara Marshland. This ryokan is 4.1 mi (6.5 km) from Ryuzu Waterfall and 5.6 mi (9 km) from Mount Nantai.
Make yourself at home in one of the 78 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and electric kettles.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Unicode Support true
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Hot springs access available from 3:00 PM to midnight.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests with tattoos are not able to use the onsite public bathing facilities.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. In addition to the listed hours, the hot springs are also open from 5-9 AM daily.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
- Hosted evening meal: JPY 6270
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Japanese
English
Chinese (Mandarin)
Nearby attractions
Nikko Yumoto Onsen
0.1 km / 0.1 mi
Nikko Yumoto Ski Area
0.4 km / 0.2 mi
Yunoko Lake
0.4 km / 0.3 mi
Yudaki Falls
1.6 km / 1 mi
Senjogahara Marshland
4 km / 2.5 mi
Ryuzu Waterfall
6.5 km / 4.1 mi
Mount Nantai
9 km / 5.6 mi
Nikko Futarasan Jinja Chugushi Shrine
11.7 km / 7.3 mi
Mt. Nantai Trail
11.7 km / 7.3 mi
Tochigi Prefectural Nikko Natural Science Museum
13 km / 8.1 mi
Kegon Falls
13.1 km / 8.1 mi
Marunuma Kogen Ski Resort
13.5 km / 8.4 mi
Chuzenji Temple
13.8 km / 8.6 mi
British Embassy Villa Memorial Park
14.7 km / 9.1 mi
Italian Embassy Villa Memorial Park
14.8 km / 9.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 78
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Laundry service
- Lift access
- Newspaper stand
- Garden
Show 2 more facilities & services
- Breakfast
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
TWIN JAPANESE ROOM NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.JE-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN JAPANESE ROOM WITH SHARED BATHROOMTWIN • JAPANESE ROOM WITH SHARED BATHROOMTWN.JE-FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- JAPANESE ROOM WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
TWIN JAPANESE ROOM WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- JAPANESE ROOM WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.JE-FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room JAPANESE ROOM SMOKINGRoom • JAPANESE ROOM SMOKINGROO.JE-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
Room JAPANESE ROOM SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE WITH SHARED BATHROOMTRIPLE • WITH SHARED BATHROOMTPL.FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
TRIPLE WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: TPL.FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
Room JAPANESE ROOM NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
TRIPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN LAKE VIEWTWIN • LAKE VIEWTWN.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
TWIN LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
Room JAPANESE ROOM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH SHARED BATHROOMTWIN • WITH SHARED BATHROOMTWN.FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
TWIN WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CONNECTING ROOMTWIN • CONNECTING ROOMTWN.CM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
TWIN CONNECTING ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
Room JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
TRIPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TPL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE LAKE VIEWTRIPLE • LAKE VIEWTPL.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKamenoi Hotel Okunikko
TRIPLE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TPL.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Kamenoi Hotel Okunikko
75
reviews shown
Sandy
Very impressive scenery in surrounding area! Wonderful dinner and breakfast! Enjoy the hot spring!
Anthony
Great mounting view particular after snow called overnight.
Ting
The hotel has a beautiful setting and is convenient for walking to the lake. It also offers an outdoor hot spring with good water. However the food quality is average with limited options, and this could be improved.
Henry
Restaurant and housekeeping services were exceptional. Hotel is well maintained and the front desk check in process was quick and friendly. Room peaceful and quiet with great views of mountain side and lake. Recommend 4th floor if possible. 403 was a great room and lots of amenities (e.g., cups, tea pot, robes, phone plugs, etc.). Osen. bath 1st floor was very clean too. Bikes available. Parking for rental cars. Small gift shop and vending machines with food options. Must get breakfast and dinner option. The food and service is excellent.
Flavia
Location is wonderful for nature walks and the onsen experience was top notch
Tom
No shower or bathroom in the bedroom. Couldt not use public bath due to tattoos, so have no option to clean myself.
Rooms are absolutely filthy.
Dinner is 30000 yen pp which is ridiculous.
Extra charges for hotel amenities such as table tennis.
No idea how this got graded as a 4 star hotel. Wouldn't stay here again if I was paid to.
Rooms are absolutely filthy.
Dinner is 30000 yen pp which is ridiculous.
Extra charges for hotel amenities such as table tennis.
No idea how this got graded as a 4 star hotel. Wouldn't stay here again if I was paid to.
Ann
I liked the onsen, especially the garden onsen. I liked the buffet, especially the local delicacies.
Emily
Love the onsen.
Andrew
We were greeted with very nice and courteous staff. they were so nice and helpful. Food, Onsen and overall experience was excellent. We love the extremely well run hotel. I could see the Hotel GM always walking around the hotel. Thanks for the great experience.
FILIPE
A strict lodging!
This hotel is based around the onsen spa, such that there is no bathroom in the rooms, yet the onsen opening hours were difficult : 05h- 09h, then 15h-24h. The staff were very rigid, and the strict operating hours of the restaurant facility were also difficult.
The breakfast and dinner buffets were good and at a good value/price ratio.
The breakfast and dinner buffets were good and at a good value/price ratio.
Swee Tiam
Great stay with some challenges faced.
It was a surpy that rooms did not have shower facilities. Can’t imagine if the young dependent kids that cannot go to the Onsen area to bath as not the same sex as parents. need to have private shower facilities in public areas. Since use of Onsen is compulsory, as no shower available in rooms, should not have a separate charge for its use.
Had a bad experience with the billing, some mistakes occurred and took time to rectify, fortunately we check the bill else would be over charged without realising.
Other than this, the location was fantastic.
Had a bad experience with the billing, some mistakes occurred and took time to rectify, fortunately we check the bill else would be over charged without realising.
Other than this, the location was fantastic.
Benjamin
Beautiful scenery and great place to stay.
The staff was extremely nice. The location of the hotel was awesome too. The surrounding scenery was amazing.You can take the bus from Nikko and it will drop you off right in front the hotel. The natural hot springs was great too. It’s more of Japanese styled resort if you ever been to one. Hospitality is at an all time high. I will definitely recommend this place and will visit again.
Naobumi
Hotel is next to a small lake about 15 minutes past Chuzenji. You can walk around the lake, fish, hike and rent a boat, and it feels more “off the beaten path” while close to main Nikko attractions. Hotel is clean, updated, with kind staff. Hotel onsen is simple but offers both indoor and outdoor baths. Slight sulfur smell but did wonders for my arthritis. Definitely would go again. We opted to stay and extra night because it was so comfortable. If you hike after checking out use the free town foot spa before heading home.
Yasuo
特に無し
HARUHISA
リーズナブルな値段で夕食、朝食ビュッフェが付いているのは素晴らしい。
滞在したのは全国猛暑日の7月中旬。
湯元温泉周辺は、朝の気温は13度、昼は25度程度。朝晩は涼しいと言うより少し寒かったですね。
洋室ツールームに滞在しましたけど、設備はそれなりに清潔で整っていました。
ただし、備え付けの非常灯が電池切れ？で使えなかったです。
レストランのスタッフ始め、スタッフは外国人が多かったですが、非常に良く教育されていて、お客様への対応は全く問題なかったと思います。
露天風呂は、15時ごろは若干緑がかった透明なお湯。夜間は、硫黄温泉独特の白濁のお湯になっていました。空気に触れると白くなるとの事。
ホテルの部屋数が多いので、お風呂も大きく快適でした。お勧めです。
周囲温泉街のような、独特の雰囲気はなく、とにかく静かにのんびり過ごしたい方向けです。
ホテルから歩いて行ける温泉の源泉には必ず行くべきだと思います。何か不思議さを感じました。
あと、ハイキングや登山の方は別として、周囲の中禅寺湖、竜頭の滝、湯滝、戦場ヶ原、白根山ロープウェー、丸沼湖…なる場合は、やはり車で行かないと不便ですね。
滞在したのは全国猛暑日の7月中旬。
湯元温泉周辺は、朝の気温は13度、昼は25度程度。朝晩は涼しいと言うより少し寒かったですね。
洋室ツールームに滞在しましたけど、設備はそれなりに清潔で整っていました。
ただし、備え付けの非常灯が電池切れ？で使えなかったです。
レストランのスタッフ始め、スタッフは外国人が多かったですが、非常に良く教育されていて、お客様への対応は全く問題なかったと思います。
露天風呂は、15時ごろは若干緑がかった透明なお湯。夜間は、硫黄温泉独特の白濁のお湯になっていました。空気に触れると白くなるとの事。
ホテルの部屋数が多いので、お風呂も大きく快適でした。お勧めです。
周囲温泉街のような、独特の雰囲気はなく、とにかく静かにのんびり過ごしたい方向けです。
ホテルから歩いて行ける温泉の源泉には必ず行くべきだと思います。何か不思議さを感じました。
あと、ハイキングや登山の方は別として、周囲の中禅寺湖、竜頭の滝、湯滝、戦場ヶ原、白根山ロープウェー、丸沼湖…なる場合は、やはり車で行かないと不便ですね。
Yuko
暗いなと感じていた洗面台の鏡が照明付きであることにチェックアウト直前に気づいたので、この書き込みを見た方は到着時から活用してください。
久光
大自然の動物達に逢えて良かった。
硫黄の香りがする温泉が最高！
硫黄の香りがする温泉が最高！
arai
バイキング料理はかなり美味しいです。
なつお
白く濁った、良い温泉でした。
yumiko
天気が心配でしたが満足行く旅行ができました。
ありがとうございました。
ありがとうございました。
ハヅキ
初めて、利用させていただきました。
YOSEP
2번째 방문했습니다.시설은 좋지만 그정도 규모 호텔의 매점에서 아직도 카드 결제가 안되는건 너무 시대 착오적 입니다.
그리고 온천세는 체크아웃 할때 받지말고 체크인때 받으면 안되나요? 빨리 가야하는데 결제하느라 늦어집니다. 그리고 처음 숙박때는 묻지 않았는데 몸에 타투 있냐고 왜 물어보나요? 일본 온천 여러번 갔지만 호텔 직원이 물어보는건 처음이었고 불쾌했습니다.
그리고 온천세는 체크아웃 할때 받지말고 체크인때 받으면 안되나요? 빨리 가야하는데 결제하느라 늦어집니다. 그리고 처음 숙박때는 묻지 않았는데 몸에 타투 있냐고 왜 물어보나요? 일본 온천 여러번 갔지만 호텔 직원이 물어보는건 처음이었고 불쾌했습니다.
Takafumi
部屋、風呂、食事共に満足したが、部屋の布団は自分で敷くスタイルでガッカリ。せめてシーツくらいつけておいてくれればいいが、シーツから自分で準備するスタイル。これではせっかく旅行に来たのに家と変わらない。どのみち部屋の端に布団が置いてあるのなら初めから敷いておく選択肢の方が良いと思うが。せっかく他は良いのに残念でした。
小池
スタッフの対応、料理良かったです
航汰
売店が夜遅くまでやっていない
HAOWEI
設施貼心且舒服 早餐晚餐都很好吃 而且就在湖畔 泡完溫泉可以去散步
ERI
白のにごり風呂が最高でした。
Toshio
冬季の宿泊は食事付きがプランが無く素泊まりだけだが、持ち込んだレンジ対応の食品で全ての食事ができ快適な滞在が出来た。イートインの場所に電子レンジが４台あり「大人のままごと」のような食事で楽しめた。部屋も広く清潔で充分に寛げた。食事付きのシーズンでも素泊まりで訪れ楽しみたい。
KUNINOBU
広々としていて、ゆっくりできました。
Katsuhisa
部屋はきれいでした。温泉は湯元だけあり、非常に良かったです。
Irinda del Rosario
El desayuno fresco, pero tenía costo
CHIEKO
滞在については満足しています。ただ、仕方ない事かもしれませんが、廊下とエレベーター内が寒かったです。
YOSEP
객실이 깨끗하고 온천등 전반적인 만족도가 높았습니다. 주변 호수와 환경도 훌륭했습니다
Hung Wei
房間大，兩張加大單人床，很舒服， 溫泉很好，還有休息室可以按摩，只是晚餐看起來很豐盛，不過口味有點粗糙，完全沒有再拿一盤的慾望！
Keita
温泉も食事も大満足でした。スタッフの皆さん笑顔で素敵です。
Hei Man
職員有禮態度親切，房間整潔，酒店位置理想乘搭日光巴士湖畔前下車即達，自助餐食物質素不錯，但我們連續住宿兩晚，早餐和晚餐菜色兩晚都一樣有點悶。
脩平
スタッフの対応が丁寧でした。
Masami
清潔なホテルでした。スタッフも親切な人が多かったです。
Osamu
夕食時飲み放題は無いと外国のスタッフに言われ、単品でアルコールを注文した後、ビュッフェに行ったら普通に飲み放題プランありました。その辺は徹底して欲しかったです。
料理は夕食、朝食とも凄くおいしかったので大満足でした。
また泊まりに行きたいです。
料理は夕食、朝食とも凄くおいしかったので大満足でした。
また泊まりに行きたいです。
MAKIKO
湯の湖目の前のホテルで、朝に湯の湖周辺の散歩ができ気持ち良かったです。源泉の湯小屋へも5分程度で歩いていけました。
ファミリー向け、海外観光客も多い印象のホテルです。
私達の部屋は古めの部屋に２台ベッドを置いた。というような少し殺風景な感じがしました。部屋の壁が薄目なのか他の部屋のドアを開ける音、足音、エレベーター音などが結構聞こえましたので、気になる方は困るかもしれません。
温泉は白濁でとても気持ちよく、何回も入りたいお風呂で最高です。
食事も美味しくいただきました。子供たちが喜ぶようなお品もありましたし、夜はスーパーボールすくいなどやっていましたので（夏だけかな？）小さなお子様連れが楽しめるお宿だと思います。
ファミリー向け、海外観光客も多い印象のホテルです。
私達の部屋は古めの部屋に２台ベッドを置いた。というような少し殺風景な感じがしました。部屋の壁が薄目なのか他の部屋のドアを開ける音、足音、エレベーター音などが結構聞こえましたので、気になる方は困るかもしれません。
温泉は白濁でとても気持ちよく、何回も入りたいお風呂で最高です。
食事も美味しくいただきました。子供たちが喜ぶようなお品もありましたし、夜はスーパーボールすくいなどやっていましたので（夏だけかな？）小さなお子様連れが楽しめるお宿だと思います。
KAZUYO
お風呂もお食事も良かったです。お夜食もあり楽しみました。腰の悪い母に対してスタッフさんは気にかけてくれて嬉しかったです。ありがとうございました。売店にはお気に入りのラスクが売っていました！
Yoshiaki
なし
MASAHIDE
満足
部屋は普通でした。ご飯は満足
ノリコ
露天はぬるめで、内湯は少し熱めで気持ち良かったです
周辺も静かで、涼しくて過ごしやすかったです
周辺も静かで、涼しくて過ごしやすかったです
Kyosuke
食事が豪華でとても満足しました。
PO CHING
雖然從日光東武站出來，到旅館有點遠，不過這裡的服務真的不錯，設施齊全。
アキオ
食事、温泉満足です
??
温泉が広くて、露天風呂もあり、最高でした。脱衣場のロッカーが縦に三段になっていて不便です。また洗面台が数が少なくて、混んでいました。備品の乳液が幾つか空っぽでした。
Laurent
The staff is amazing and the location is incredible.
Akira
ホテルへの送迎バスが時刻表通りではないため不便でした
AYUMI
ホテル周りの紅葉がとても綺麗でした。夜は野生の鹿が沢山いました。大人しくて可愛かったです。
ホテルの温泉は、露天風呂が星が綺麗でとても良かった。
お部屋は少し埃や汚れがありました。
ホテルの温泉は、露天風呂が星が綺麗でとても良かった。
お部屋は少し埃や汚れがありました。
yukihisa
good onsen space in terms of comfortable size, cleaness. i like the quality of onsen water very much.
Vicky
NA
saito
偶然の花火よかったです
Eisuke
パーフェクト
パーフェクト
MASANORI
ロケーション、スタッフの方の対応も良かった。
部屋に風呂があればなお良かった。
部屋に風呂があればなお良かった。
AKEMI
温泉の質がとても良い
奥日光にある湯ノ湖にある温泉施設です。
とにかく質の良い温泉。車を降りた瞬間から匂う硫黄の香りに心躍りました。食事は夜朝とビュッフェでしたが結構おいしかったです。ヤマメの焼き魚が美味しくてたくさん頂きました。雨だったので湖の散策はできなかったのですが、今度は夏に来てマス釣りをしてみたいと思いました。
とにかく質の良い温泉。車を降りた瞬間から匂う硫黄の香りに心躍りました。食事は夜朝とビュッフェでしたが結構おいしかったです。ヤマメの焼き魚が美味しくてたくさん頂きました。雨だったので湖の散策はできなかったのですが、今度は夏に来てマス釣りをしてみたいと思いました。
Keiko
室内スリッパが欲しかった。
加湿空気清浄機もあれば良かった。全体的にサービスが足りない。しかし、自然に囲まれた地域には満足で心身共にリフレッシュできる環境です。
加湿空気清浄機もあれば良かった。全体的にサービスが足りない。しかし、自然に囲まれた地域には満足で心身共にリフレッシュできる環境です。
MOTOYASU
素晴らしいホテル
シンプルなホテルでしたが全ての物が十分に施されており大変満足でした。非常にコスパが良かったとおもいます。特に食事は2食付けてビュッフェでしたが品数、味とに最高でした。カニの足も素晴らしかったです。温泉のお湯も最高でした。サウナが付いてなかったのがちょっとだけ残念だったかな。
まゆみ
急に思い立ちコチラに決めましたが、とても良かったです。館内は清潔でした。スタッフの方も感じ良く質問にも丁寧に答えてもらえました。食事は朝夕ともバイキングでした。内容も良く誰が行っても何かを食べられる…というメニューでしたが どれも美味しかったです。お風呂は熱すぎずぬる過ぎず…ですがきちんと硫黄の臭いがしてしっかりした温泉でした。今年は雪が少ないようで近くのスキー場が休みで…それだけが残念な旅行でした。
OSAMU
お風呂三昧ができます。食事がそれほどどもないが、持ち込みすれば気にならない！
えり
割引料金での宿泊なので施設や食事内容についてまぁまぁ妥当かと思えたが、正規料金で宿泊していたら「高い」と感じたレベル。
ITO
家族旅行
温泉♨️が最高でした‼️
Tak wai
All good!!!
I have stayed in this hotel few years ago at that time it was old. Now happy to see it has been done a complete renovation. Room, onsen, dinning area are all excellent. The buffet dinner is very delicious.
XUE
スタッフが丁寧に接客してくれました。
Ritsuko
I would like to go again and I will recommend it to my friends.thank you.
Takashi
À Buffet was great and highly recommended because of it’s variety of food.
Verified traveler
安っぽい
チェーンホテルということもあり、特徴もなく、きれいではあるものの、大したサービスはない。
部屋に椅子がつあるものの、和室用の大きなテーブルしかなくて折角椅子に座っても、飲み物を置くテーブルもない。
部屋のトイレのトイレロールの金具の位置が付け替えてあり、元の位置のネジ穴が剥き出しでパテ埋めしていなくて、汚らしい。
全体的に安っぽいホテル
部屋に椅子がつあるものの、和室用の大きなテーブルしかなくて折角椅子に座っても、飲み物を置くテーブルもない。
部屋のトイレのトイレロールの金具の位置が付け替えてあり、元の位置のネジ穴が剥き出しでパテ埋めしていなくて、汚らしい。
全体的に安っぽいホテル
Rui
10月の3週目にお邪魔しました。
いつもより紅葉が遅れていたせいか、少し観光客も少なく日光をたくさん楽しめた後に気持ちのよい温泉と美味しいブッフェを食べました。ブッフェはたくさん種類もあり、お腹いっぱいになります。秋の食材もたくさん使われており、おすすめです。
いつもより紅葉が遅れていたせいか、少し観光客も少なく日光をたくさん楽しめた後に気持ちのよい温泉と美味しいブッフェを食べました。ブッフェはたくさん種類もあり、お腹いっぱいになります。秋の食材もたくさん使われており、おすすめです。
primetac
フロントの接客も問題無し。部屋、温泉なども特に問題なし。2泊したが総合的に良かったと思う。最近はやりのバイキングも悪くも良くもないが、美味しいとは言えない。問題はまた行くかと言われたら家族で気軽に行くのは良いホテルだろうが、ゆっくり静かに過ごす温泉宿ではないので良い経験でした。でも、安くて気軽に行けるホテルとしてお勧めかも。
Junko
窓から湯の湖のが見えて紅葉が綺麗だった。
外国人のスタッフが多く、特に受付のスタッフが声が小さく早口で聞き取りづらかった。
外国人のスタッフが多く、特に受付のスタッフが声が小さく早口で聞き取りづらかった。
koji
軽いトラブルでチェックinに時間がかかったものの、快適に過ごすことができました。ありがとうございました！
Rina
The standard hotel. Facilities are newly, staffs are kind. I like here.
KAORI
普通
お部屋は狭いですが、リノベーションされてキレイです。年季が入っている為か、ベッドのスプリングが寝返りを打つとうるさかったです。温泉は◎食事も美味しかったですが、テーブルの感覚が狭くてちょっと窮屈な感じでした。奥日光という場所は静かで良かったです。
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