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Okunikko Hotel Shikisai

Tochigi · Japan

2485 Chugushi, Nikko-shi, TochigiView location

8.2/10Excellent175 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Neighborhood9.4/109.4
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Okunikko Hotel Shikisai

It is a Japanese-style inn built on a vast site of 11000 tsubos of the Chuzenji-ko Lakeside. There is a HORI-kotatsu in all guest rooms and there are an outdoor hot spring enclosed by Mt. NANTAI-San

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With a stay at Okunikko Hotel Shikisai in Nikko, you'll be within a 5-minute drive of Lake Chūzenji and Nikko Futarasan Jinja Chugushi Shrine. This hotel is 11 mi (17.8 km) from Toshogu Shrine and 1.3 mi (2.1 km) from Mt. Nantai Trail.

Stay in one of 36 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and blackout drapes/curtains.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM

Hotel policies

No elevators Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for full breakfast: approximately JPY 2200 per person
    • Housekeeping fee: JPY 4400 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Mt. Nantai Trail 2.1 km / 1.3 mi
Nikko Futarasan Jinja Chugushi Shrine 2.2 km / 1.4 mi
Lake Chūzenji 2.9 km / 1.8 mi
Tochigi Prefectural Nikko Natural Science Museum 3.4 km / 2.1 mi
Ryuzu Waterfall 3.4 km / 2.1 mi
Kegon Falls 3.7 km / 2.3 mi
Chuzenji Temple 4 km / 2.5 mi
British Embassy Villa Memorial Park 4.6 km / 2.9 mi
Italian Embassy Villa Memorial Park 4.8 km / 3 mi
Yudaki Falls 9.2 km / 5.7 mi
Yunoko Lake 9.3 km / 5.8 mi
Nikko Yumoto Onsen 10.3 km / 6.4 mi
Nikko Yumoto Ski Area 11.1 km / 6.9 mi
Mt. Hangetsuyama 11.4 km / 7.1 mi
Yashio-no-yu Onsen 14.8 km / 9.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Hotel safe
  • Newspaper stand
  • Shop
  • Newspapers
  • Luggage room
Show 4 more facilities & services
  • Restaurant: 1
  • Banquet hall
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH JACUZZI WITH VIEWSTWIN • WITH JACUZZI WITH VIEWSTWN.JA-WV

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    TWIN WITH JACUZZI WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH JACUZZI WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JA-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWS NON SMOKINGRoom • WITH VIEWS NON SMOKINGROO.NM-WV

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    Room WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN INNERTWIN • INNERTWN.IN

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    TWIN INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE-1

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWS NON SMOKINGTWIN • WITH VIEWS NON SMOKINGTWN.NM-WV

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    TWIN WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LUXURYTWIN • LUXURYTWN.LX

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    TWIN LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LAKE VIEWTWIN • LAKE VIEWTWN.LK

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    TWIN LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH TERRACETWIN • WITH TERRACETWN.TR

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    TWIN WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Okunikko Hotel Shikisai

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Okunikko Hotel Shikisai

8.2
Excellent
175 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Neighborhood
9.4 /10
Amenities
8.2 /10
50 reviews shown
10/10
Exceptional
16 Dec 2025
Kevin
Staff, amenities, kaiseki was great!
10/10
Exceptional
24 Nov 2025
Zhihao
good
10/10
Exceptional
17 Oct 2025
Subodh
Awesome ryokan. Wonderful onsen. Great staff and wonderful refreshments.
Partner
8/10
Excellent
06 Oct 2025
Julia
We enjoyed the onsen, the staff who served our Japanese style meal
Leisure Family
10/10
Exceptional
07 Sep 2024
Rizal
Feels very upmarket from the entrance all the way to the room. The Japanese room I stayed in felt extremely large; like a 5-star hotel in Tokyo. The washbasin area looks modern and is well equipped with amenities, including a face steamer. Separate toilet is large. Bathtub is deep for a good soak with a nice view of the outside.

Parking is limited in front so you need to drive further in or up the slope. May be inconvenient if you are alone with heavy luggage and arriving late. Some of the fixtures also need attention as the mixer switch at the bathtub (room 305) was broken with sharp edges; this can be a risk for children, those with poor eyesight or using it in low light.

I did not use the hot springs as I spend most of the time exploring the area by car.

Highly recommended for couples, lone travellers and small families.
Leisure Self
8/10
Excellent
12 Apr 2024
Mandy
The hotel provides a great experience of a Japanese Onsen with traditional rooms with a modern feel and great food. The location overlooking Lake Chuzenji is very tranquil. A great place to go for some peace after the frenzy of Tokyo
Partner
8/10
Excellent
08 Feb 2023
Jaturong
Good place to stay and onsen.
Leisure Family
10/10
Exceptional
23 Dec 2022
Meagan
Onsen was very nice and clean. The outdoor area was beautiful! They have everything you need already stocked: shampoo, conditioner, body wash and then towels, hair dryers, lotions and other body care items. If you have tattoos, you will need to cover them before going into the onsen. The front desk sells a pack of 10 tattoo cover patches for 250 yen. We really enjoyed dinner and breakfast and the open bar serving sake, hot wine and beer in the lobby when we arrived was a pleasant and welcomed surprise. The staff was very friendly and accommodating too. Rooms were very clean and premises very well kept. Upon check out, we paid a minimal onsen tax which was about 450 yen. It takes about 45 minutes via taxi from the Nikko train station. The taxi is expensive. You can also take a bus and the hotel can shuttle you the rest of the way from the local bus stop. You will want to make the shuttle arrangements before your trip.
Leisure Family_with_children
10/10
Exceptional
18 Apr 2021
Verified traveler
Staff is very accommodating and the service is excellent. The hotel is situated in a very quiet location and 5 minutes from the next bus stop which makes it ideal as base for hiking trips. The onsite onsen has 1 indoor and 2 outdoor baths.
Leisure Family
8/10
Excellent
12 Mar 2020
JC
Clean and spacious hotel. Food was 8/10, not the best I've had at Onsen hotels but still good. Staffs service is very nice, classis Japanese hospitality. Onsen is great; definitely liked the outside onsen more than the indoor one. The outdoor onsen had a great view of the mountains, and nice breeze.
Leisure Partner
8/10
Excellent
07 Dec 2019
Steven

Pricy but excellent service

Stayed for 2 nights with my wife for our honeymoon vacation.

The Good:
* Food was amazing. I can't compare but the kaiseiki dinner was excellent. Had shabu-shabu wagyu, and BBQ pork on two different nights. And the breakfast, some reviews said it was small, but for us Asians, it was already a huge spread, from buttery smoked fish to strawberry yogurt.
* Service was really good and professional. I could see they really made an effort to try to speak English. There weren't a lot of foreigners when we stayed.
* Room was pretty clean. Traditional ryokan with a solid bathtub. We were facing the lake, and but there were trees blocking the view. We got to see a pack of monkeys though.
* Onsen! tried all 3 different temperature springs. My only regret is only going there 3 times. A must-do after a day's touring.

The Bad:
* Location - seriously, don't believe people saying that you can walk from the bus stop (heck, there's is no proper bus stop with roof). Probably in the morning, yes. But 6pm, with your luggage, with the only light coming from the hotel's signage and the moon? Nope! The location's very secluded, and it's a good getaway if you have your own car. Good thing the hotel has a pick up service if you give them a call. Tip: use Skype or Viber call credits if no SIM card
* Price - I wouldn't rate it as 4-star hotel, more like 3 or 3.5. But the price they're asking is for a 5-star hotel. We only ended up with this hotel cause we booked late during peak autumn season
Partner
10/10
Exceptional
18 Nov 2019
Verified traveler

KB

We stayed 2 nights and love this place . Staffs are very friendly and helpful . Delicious foods, clean washroom, and very comfortable futons .
Friends_and_family Friends
10/10
Exceptional
11 Nov 2019
Elena

Two days relaxing

Great Japanese-style room. The restaurant was great if you are looking for a \"traditional\" experience. The Onsen are a very big plus, the area is lovely and relaxing.
Partner
10/10
Exceptional
26 Jun 2026
Tommy
Veldig bra sted for å nyte stillheten og onsen fra naturlig vulkansk kilde 👍
Partner
8/10
Excellent
22 Jun 2026
hiroshi
サウナが有れば、さらに良かった。
Self
8/10
Excellent
09 Jun 2026
しのぶ
スタッフの方の皆様がとても対応がよく、笑顔で接していただき、2泊したが食事も毎回変わっていて大変美味しかったです。
2泊目の夕食時のご飯が硬いところがあり、残してしまいました。朝の残りかと思いました。
大浴場の温泉は満足!
ただ、足が不自由な母と一緒だった為、エレベーターがあると助かります。
あと、足が不自由な母は部屋の露天風呂を楽しみにしていましたが、内風呂も部屋露天風呂も温泉じゃなかったのは非常に残念でした。
Family
10/10
Exceptional
24 Oct 2025
Taiming
東武日光站有接送,空間舒適
早餐及晚餐很棒,大廳有飲料
泡湯也很享受,去中禪湖觀光
也有接送,值得體驗
Friends_and_family Family
8/10
Excellent
20 Sep 2025
MASAHARU
妻が妊娠8ヶ月で、安全な旅をしたいとこちらを利用させてもらいました。外との開閉引き戸つきの半露天風呂は9月の日光の少し冷えた空気でも温度調節もできて、虫も網戸があるため防ぎ、非常に快適なお部屋でした。またタオル類も多く準備されておりお風呂は3回入りました。
ロビーのウェルカムドリンクもアルコールもあり遅い時間帯まで利用でき満足です。

一つ気になる点があるならば、入浴中一階の屋根としてあるロールカーテンに雨がポツポツとあたる音が目前の森から聞こえる木々に雨があたる音、鳥の囀りなど消してしまってる点です。

半露天風呂ならではの雨にも当たらず、空気感だけを味わえるメリットが少し減ってしまったようで残念な部分でした。

雨の雰囲気も旅の醍醐味なので
Leisure Family
10/10
Exceptional
16 Sep 2025
Guillaume
We had nice stay, the onsen is amazing and the food definitely interesting!
Leisure Partner
10/10
Exceptional
02 Aug 2025
タカコ
お風呂がとても良かった。
Leisure Family
10/10
Exceptional
24 Jun 2025
??
静かで お部屋にお風呂があったのでとってもゆっくりできました 景色に中禅寺湖が入っていたらもっと良かった気がするけど
Leisure Self
6/10
Pleasant
19 Jun 2025
??
普通です。
Leisure Family
10/10
Exceptional
13 May 2025
Toho
半個室露天風呂がとても良い。いつでも気軽に入れることがこんなにストレスフリーになるとは知らなかった。テレビも大画面でソファもある。次もまた同じプランにしたい。
Leisure Self
10/10
Exceptional
13 May 2025
まさし
全てに満足しました。
また,行きたいです。
Leisure Partner
8/10
Excellent
23 Apr 2025
KAOHUNG

吃到鋼絲屑.

吃第二輪19:45的餐,老婆居然在茶碗蒸中吃到洗碗的鋼刷屑,打壞了原本高昂的興致.
Partner
10/10
Exceptional
12 Apr 2025
KIMIKO
朝食が美味しかった、温泉も良かったでした。中禅寺湖よりではなく、本当に奥日光ホテルでした。
8/10
Excellent
07 Mar 2025
Takashi
アルコールをフリーで伸びたのが嬉しかった
Leisure Partner
8/10
Excellent
01 Mar 2025
Tsuyoshi
朝食夕食ともに素材・味付けが良く、美味しくいただきました。温泉は温度ちょうど良く
、湯の花につつまれて温まりました。外気温がマイナス10度位だったせいか、お部屋とダイニングが少し寒く感じました。家族5人で利用しましたが、満足しています。
10/10
Exceptional
17 Feb 2025
??
温泉と景色が最高でした。部屋は綺麗でしたが、唯一、加湿器の汚れが気になりました。コスパは最高だと思います。いい思い出になりました。
Leisure Friends
10/10
Exceptional
17 Feb 2025
つねお
お風呂も食事も素晴らしい
また、泊まりたい
Leisure Family
10/10
Exceptional
10 Feb 2025
としき
おすすめです。
Leisure Friends
4/10
Poor
02 Feb 2025
JP1
ネットで申し込んだ和室部屋とは、違った広さの和室部屋だった。部屋風呂の温度調節の蛇口が壊れていてお風呂に入れず。もう2度と行かない。
スタッフの対応はまずまず。QRコードでのチェックイン、アウトだが結果的にはフロント担当者との会話が必要でQRコードは必要ないと思う。
Leisure Partner
6/10
Pleasant
31 Jan 2025
YU-HSI

溫泉溫度

check in 後有去泡溫泉還不錯, 但晚餐後, 溫泉卻變涼的, 不是很優喔!
Friends_and_family Family
2/10
Poor
28 Jan 2025
EMI
温泉が途中から温水プール以下に冷たくなった。理由を聞くと、番頭が午後から休みのため、代わりのスタッフによる人的ミスで湯せんが閉められていたと説明。それも定かではなく、もしかしたら客が湯せんをしめた可能性もあると。
源泉かけ流しと言いながら男女風呂どちらもお湯が出てなく、湯せんがしてられてた事を客が原因かもしれないと話すところがもうサービス業としてありえない。
返金を求めて、応じるといいこちらの口座情報を聞き出して置いて、まだ返金されない。
個人情報の管理もちゃんとなされてない気がして、不安でならほい。
またスタッフが少なすぎる。
夜は2-3人程度しかいないと当着のスタッフに聞いた。
たくさん客がいるのにスタッフが少ないのは、何か問題があった時対応できないと思われる。
しかも温泉の温度管理について支配人と連絡もつかなかった。
本当に全額返金して頂きたいぐらい最悪でした
10/10
Exceptional
23 Jan 2025
MIZUHO
ラウンジが広くアルコールも含めフリードリンクのため食事前にお酒を飲みながらゆっくりすることができました。温泉も硫黄の匂いが強く湯の花が舞う本格的な温泉で滞在中3回楽しみました。ご飯も美味しかったです。
Leisure Friends
8/10
Excellent
12 Jan 2025
Chi Fai
整體滿意,尤其職員有禮及熱心幫忙,早上詢問有沒有清理車的鏟雪工員借用,打算自己清理一下,即問你車牌號碼,直接取工具去幫忙清理,十分感謝員工熱心幫忙👍
Leisure Friends
8/10
Excellent
11 Jan 2025
DONGHYUK
Onsen is good
8/10
Excellent
03 Dec 2024
PO WEN

可惜了,奧日光四季彩飯店

餐廳的服務人員服務非常好,時常面帶笑容,讓住客覺得親切愉快。可惜,今天12/3/2024,退房時,櫃檯的皮膚黝黑的男性員工,表現非常不耐煩,令人覺得錯愕,這是傳統日式旅館的服務嗎?其他員工的努力,被他一個人給破壞了!!
Partner
8/10
Excellent
29 Oct 2024
akemi
お料理も美味しくなんと言ってもお風呂がよかった
でも 朝のおふろはぬるかったのがざんねん
6/10
Pleasant
27 Oct 2024
CHO
特別会席にグレードアップしても、ごく普通の食事。
6/10
Pleasant
18 Oct 2024
かずゆき
ホテルのシステムで仕方ないと思うが、夕食の開始時間が事前予約の際には選択できていない
結果的には、17時45分の変更できたが、チェックインの際には、19時半と告げられた
宿泊施設の選択肢に夕食の開始時間等の項目も入ると思う
予約サイトでも夕食時間の選択肢の提供を行うべきと感じる
10/10
Exceptional
07 Oct 2024
Kristel

Très bien, dépaysant

Séjour d'une nuit agréable dans un hôtel avec vue sur la forêt. Le dîner était excellent, le bar à boissons très appréciable, et malgré une période touristique, nous avons pu profiter du onsen sans qu'il soit bondé. Un brin de nettoyage supplémentaire dans les sanitaires de la chambre aurait été un plus.
Partner
10/10
Exceptional
29 Sep 2024
けいこ
土曜日の宿泊でしたが、静かにゆったりと過ごせて 満足でした
4/10
Poor
27 Sep 2024
崇
チェックイン時に部屋の場所をフロントが判りやすく説明してくれず、途中で引き返してまた説明を受ける羽目に。
部屋はきれいだが、ゴキジェットがすぐ視界に入り興ざめ。
エアコンがなかなか効かない。
食事時だったせいかフロントが電話に出てくれない。
夕飯に時間がかかり過ぎ。宿についてから風邪をひいたのでかなり拷問でした(一つの食事が出るまでに20分以上かかるケースも)
大浴場が煩わしいことから露天風呂付客室を予約したのですが、洗い場はなく温泉でもない。フロントへ問い合わせたら客室内の洗い場を使用するようにとのこと。こんなことならこの宿を予約しなかった。
結果、大浴場へ行き、露天風呂を利用したのだが、足元が暗いのに段差があり、転んだ。幸い怪我はなかったが。

唯一良かったのは、夕飯時に体調優れなかったのですが、薬を飲むための水をお願いしたら膝掛けをご用意くださったことです。

予約したときは期待が大きかった分、かなり愕然としました。
Leisure Family
4/10
Poor
30 Aug 2024
MASAYUKI

四季彩

掲載写真とは程遠く
食事も年配の方向けなのか…
お肉は美味しかったです。
また、客室露天風呂は長年の汚れか湯船の中が
所々緑くて洗っても落ちませんでした。
チェックイン後すぐお湯をはり浸かってみましたが涼しくて気持ちよかったです。
Partner
10/10
Exceptional
22 Aug 2024
かずひこ
森の中にあるホテルで静かだし、お風呂も硫黄の匂いがして、良かったです。
10/10
Exceptional
24 Jul 2024
りゅうのすけ
施設に着くまで送迎バスがなかったら坂が急なので大変
Leisure Friends
10/10
Exceptional
24 Jul 2024
Naomasa
very nice onsen hot water. And dinner/breakfast also so nice
Leisure
8/10
Excellent
28 Jun 2024
i
夕食を予約していなかったので近隣のレストランを探したが、満員で見つけるのに苦労しました。
Leisure Family
10/10
Exceptional
07 May 2024
MISAKO
とても良い滞在でした。
ラウンジがあり、フリードリンクでゆっくり過ごせてとてもよかったです。
ホテルは森の中のあり、どこも大きな窓で気持ちよかったです。
お風呂も最高でした
Leisure Partner

Location & surroundings

Okunikko Hotel Shikisai
2485 Chugushi, Nikko-shi, Tochigi, Tochigi, Japan

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Okunikko Hotel Shikisai

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