Name: Hotel Natural Garden Nikko
Address: 1825-3, Hanaishi-cho, Nikko, JP

8/10

Excellent

15 Apr 2026

Angie

Old style hotel, old fixtures & fittings. Beds were very hard and uncomfortable, but nice hotel onsen.

Family

8/10

Excellent

07 Apr 2026

Stella

Yes my room was spotless and the staff were very polite indeed

8/10

Excellent

16 Feb 2026

Robert

It was a fair price. Clean room, good bath. Not luxury, but enough for a solo traveler like me

10/10

Exceptional

14 Feb 2026

Noah

Location was awesome and staff were very friendly.

Friends_and_family Friends

4/10

Poor

29 Oct 2025

Svend

Advertised french restaurant was closed throughout entire 2 day stay and was the only reason for chosing this hotel. Desk staff tried to blame me for hotel not disclosing closure.

Leisure Partner

10/10

Exceptional

27 Nov 2024

Sarah

Charming lodge-beautiful sauna and wonderful hotel staff. Only con is the building is not close to any restaurants to eat dinner/breakfast.

Leisure Family

8/10

Excellent

07 Nov 2024

Liguang

Very nice hotel , worth the price

8/10

Excellent

26 Jun 2024

A.BHIMJIYANI

Wierd Onsen hours

Hotel was clean.Prooerty a bit dated, weird Onsen hours, none in the morning.

Partner

8/10

Excellent

25 Oct 2022

Clive

In a peaceful country location even though on a main road.
Just a short walk to a bus stop for both directions. Close access to Kanmangafuchi Abyss for a pleasant walk.

Leisure Self

10/10

Exceptional

29 Dec 2019

Shawn

Charming hotel

Its a quaint hotel, a little out of the way of downtown Nikko but well worth it - if you have a Nikko World Heritage Pass, you can take a bus for free about 300 meters from the entrance. The staff is great, and they have their own outdoor hot spring bath, which gives it a unique charm. The only downside is that the pillows are not very soft, even by Japan standards. Could use a replacement.

Its a bit dated, but for a small town hotel, it should be expected and is part of the local charm.

Partner

8/10

Excellent

28 Oct 2019

Mark

Great place for an overnight getaway from Tokyo

This place is a good hotel off the beaten path. It is close to the Nikko Toshogu shrine but far enough away to avoid the crowds. A short Bus ride from the station in Nikko and the shrines. About a 40 min bus ride to Kegon falls. There is a restaurant that does breakfast and dinner with a reservation. The property includes an identical bath. Plenty of parking if you drive.

Self

10/10

Exceptional

18 Aug 2019

Verified traveler

Good location. Nice staff. Great breakfast. Property is a little dated, needs some renovation. For 1 or 2 nights I think it’s a reasonable option

Leisure Family

4/10

Poor

14 Aug 2019

Verified traveler

Location is just too far from anything. The beds are possibly the worst I’ve ever slept on, so hard I checked to see if it was an actual mattress and not just a box spring. Staff was friendly and food was good.

Leisure Family_with_children

8/10

Excellent

28 May 2019

Verified traveler

Rooms, service and location are excellent. The breakfast so-so.

Leisure Family

10/10

Exceptional

20 May 2019

Camilla

Good

Very kind and nice employees.

10/10

Exceptional

30 Apr 2019

Verified traveler

Breakfast was very good

Friends_and_family Friends

8/10

Excellent

24 Mar 2019

Verified traveler

Good service, clean and quiet

Leisure

8/10

Excellent

21 Nov 2018

Errij

The hotel quite nice, easy access from JR Nikko. We can sleep comfortable during our stay. The only little things there is no restaurant near by, you need to go to downtown for food but overall happy to stay there.

6/10

Pleasant

08 Nov 2018

Verified traveler

I found this place to be adequate. Note that it's an hour walk to the town center but there's a bus stop less than a block away. (And buses run on schedule.)

6/10

Pleasant

29 Oct 2018

KS

Mouldy shower head
faulty shower door.
Open air Onsen was okay

4/10

Poor

05 Aug 2018

Ann

The room that we stayed on the third floor had a noisy air conditioner, so we couldnt sleep well at night. It was hard to beleive that they were still using that without replacing it. The shower was terrible - broken shower doors and ugly showerhead. I understand this is an old hotel, but not doing maintenance on these basic facilities is disappointing.

8/10

Excellent

19 Feb 2018

Thomas

Ohio Travelers

We enjoyed our stay. The bus stop is helpful for getting around. The local area does not have close restaurants.

Breakfast in the hotel was good.

Partner

6/10

Pleasant

15 Nov 2017

Verified traveler

Good location

Reception was informative about hotel but not very friendly which we have unusual in Japan. Room was just ok. Dated and not great beds but did the trick for one night. Location was great. Very close to many of the historic temples and houses. Easy walk to village.

Family

8/10

Excellent

04 Nov 2017

adi

Very nice and comfortable hotel.

Partner

8/10

Excellent

30 Oct 2017

Verified traveler

It looked like a family-run business, quite old but charming. Good amenities. It had a small semi-outdoor bath. The owner was kind and helpful. Nothing much to say about the location as it sat mid way - not very convenient for travelers without a car.

2/10

Poor

20 Oct 2017

Daniel

Expensive meal

did not notice when booking that the room comes with vegetarian meal option. Ended up paying $100 more for dinner just to have two toufu as main course. What an expensive meal. Not possible to change either as chef already prepared meal even though we checked in hours in advance. It requires precise detail about when you're having dinner, breakfast and when you collect your lugguage. Horrible experience. Will never book this hotel again.

Family

8/10

Excellent

15 Oct 2017

Verified traveler

Good hotel

Good hotel. Friendly staff. Bit outdated interior but clean and well maintained.

10/10

Exceptional

14 May 2017

Bruce

Helpful, friendly desk. Great location for walking to all the sites. Parking available.

Partner

8/10

Excellent

26 Apr 2017

Andy

Warm and cosy stay with nice staff

Hotel nice and reminds of those small inns in Japanese or Korean drama.
Dinning hall is cosy and packaged breakfast is a good start to the day.

10/10

Exceptional

07 Apr 2017

Jodi

Hotel Natural Garden was a little bit away from the downtown area in Nikko, but was not far from the lake and Kegon Falls. The staff was quite nice and the rooms were well kept. Onsen outside was small, but beautiful!

Family

8/10

Excellent

20 Oct 2016

Luís

Budget and cleN hotel

Nice place to rest

Family

8/10

Excellent

17 Oct 2016

Patipat

Nice, clean and service minded

The hotel locates quite far from the Nikko station; not in walking distance. However, you can easily take a bus as the bus stop is only a few walks from the hotel. The hotel is not new but in good condition and very clean. The hotel provides everything you need e.g. amenities, complimentary tea and drinking water at lobby. Eventhough how they operate the hotel is conservative, I felt to the good hospitality and service mind of all staff. This hotel surrounding is serene and relaxing.

Partner

6/10

Pleasant

27 Jul 2016

Julian

No food if you don't pre-book

Hotel was god value for Nikko. Room and style was typical Japanese retro (dated, compact, functional), but fairly clean. 15-20mins walk from shrines, 50mins walk from main stations. We arrived at hotel at about 8pm, and were told we couldn't eat in restaurant as we hadn't pre-booked. There are no restaurants open in the evening in the area (after the shrines close in Nikko, the area seems to be dead). They suggested we get some food/snacks from the Lawsons convenience store (15mins walk away), weren't impressed by that. But we were hungry so had no other choice. So either pre-book dinner, or eat near the stations.

Partner

8/10

Excellent

11 Apr 2016

Verified traveler

Nice, cheap hotel for Nikko

This was a very nice hotel, close to the temples at Nikko. Staff was very friendly and helpful. Had a nice but small indoor/outdoor onset. Rooms were a bit old and tired. Beds were very hard.

6/10

Pleasant

01 Apr 2016

Robyn

Nice hotel in Nikko

The hotel is within walking distance of the temples and town. It is on the bus line for sightseeing in the national park. It also has a lovely onsen and was just perfect for seeing Nikko.

Family

8/10

Excellent

29 Feb 2016

Verified traveler

Nice hotel, nice staff. Just take into account that the hotel is not near to any station of JR line.

10/10

Exceptional

08 Oct 2015

CHATTRIN

Natural garden hotel

The hotel was about 1500 yens taxi fare from tobu nikko station ( 2300 yens with traffic jam ) or stop 12 nikko shokubutuen on tobu bus 2 day ticket direction chenzuji onsen ( recommend only traveller without large luggage because the bus door was very narrow and no place for luggages ). The room price plus round trip taxi fare was cheap compare to what we got. There were only 40 rooms so I wondered how the owner made benefit . There were outdoor and indoor onsen . Cafe house next to the hotel ran by two sisters was very beautiful inside. Traveling from this hotel was very easy but only when you had the bus time schedule in hand ( don't forget when you buy 2 day bus pass ). The bus stop was exactly in front of the hotel. The botanic garden ( 400 yens closed on Monday ) was just cross the road from the hotel . The temples and shrines were 20 minutes walk ( but 1 hour for us because my wife always stopped for a shoot with words \" beautiful \"). This hotel was good for traveller looking for nice trip , nice onsen and nice stay, not for alcohol lovers.

Family

6/10

Pleasant

26 Jul 2015

VIKAS

Stay was OK, not great

The room was small and the roof had slopes on both sides which made it very inconvenient. There was no water available for drinking.

Family

8/10

Excellent

21 Jul 2015

Verified traveler

Great hotel for the price. Highlight is the outdoor onsen. Room clean and pleasant. Staff friendly and helpful but don't expect to eat if you are vegetarian

6/10

Pleasant

09 Nov 2014

Su

Nice hotel, close to shrines and temples Nikko

Overall stay was pleasant, stayed in this hotel for 1 night and its convenient by bus (bus stop no 12) and its slightly out of town. It was a starting point to shrines and temples heading towards town.

8/10

Excellent

26 May 2026

MIKI

日光温泉に入れて嬉しかった！
お部屋もレトロだけど清潔でよかったです。
朝食ありにしなかったのが残念…あと夜は外食するなら車が必須です。、

Partner

8/10

Excellent

03 Nov 2025

Friedel

Freundliches Personal, toller Freiluft-Onsen,
Busstation vor der Haustür.

8/10

Excellent

23 Oct 2025

Tim

Zimmer war etwas in die Jahre gekommen, die Ausstattung war trotzdem in Ordnung. Die Onsen sind schön und sauber, Bademantel gibt es für jeden Gast. Das Frühstück war außerordentlich gut. Das Hotel liegt direkt an einer Bushaltestelle, mit dem Bus war das Hotel gut erreichbar.

Leisure Partner

6/10

Pleasant

30 Sep 2025

Yorie

料金も手頃で、ゆっくり休む事ができました。新しい施設でないと思いますが、懐かしい感じの施設でした。

Leisure Family

6/10

Pleasant

29 Sep 2025

Akihiro

かなり古い建物ですが、リフォームはされているし、日光の近辺でこの部屋の広さであれば、コスパは良い方ではないかと思います。ほぼ全員が温泉の大浴場を使う前提なので、個室の風呂やトイレは古めかしく感じました。

Business Self

8/10

Excellent

10 Sep 2025

natsuo

とても良かったです。
フロントが外国人の方でしたがとても丁寧でした。

10/10

Exceptional

06 May 2025

Maria Helena

Bom hotel

Equipe atenciosa e simpática, quarto e banheiro com um bom tamanho, café da manhã honesto, localizado a +/- 2,0 Km das atrações turísticas. Transporte público na porta.
Tem que observar que os restaurantes da cidade fecham cedo (pelo menos durante a semana) e o transporte público também para de funcionar cedo.
O restaurante do hotel funciona para café da manhã e só. Num dis chuvoso, que voltamos cedo para o hotel, dormimos com fome, porque o hotel não disponibiliza nada para comer e, não obtivemos ajuda do atendente para pedir alguma coisa.
No mais, tudo certo.

Partner

8/10

Excellent

05 May 2025

Anyanan

Once time @ Nikko

เงียบสงบ เป็นธรรมชาติ

Partner

6/10

Pleasant

21 Mar 2025

Verified traveler

ちょっと残念

部屋は、比較的広くゆったり出来ました。
ただ、私には食事が期待ハズレでした。
日光東照宮や輪王寺に行くには、近くて良かったです。

Friends_and_family Family

10/10

Exceptional

28 Dec 2024

Sachiko

お土産を自宅郵送する時に、配慮して頂き感謝です。有難うございました。

Friends_and_family Family

8/10

Excellent

25 Apr 2024

Futoshi

スタッフが探してるような対応だった

Leisure Friends

6/10

Pleasant

07 Apr 2024

JOYCE

酒店距離車站有一段距離，要坐車才可到達，巴士在#13站落車行過去對面，比較不方便。酒店裝飾比較古舊，但整體整清潔，有露天溫泉👍若果要在酒店用餐，要在訂房時預訂。

Partner

10/10

Exceptional

03 Mar 2024

Akira

I used it on a business trip, and the price was reasonable, and the dinner and breakfast were delicious. It was off-season, so it was empty, and the public bath was reserved for private use, so I was satisfied. The refrigerator was broken, but I borrowed one from the office, so I had no problems.

Self

10/10

Exceptional

17 Feb 2024

おとめ

よかったです

Leisure Partner

10/10

Exceptional

26 Jan 2024

Rieko

The restaurant exists inside the hotel but it was closed for dinner. I wish I knew the info in advance so we could plan better dinner plan.

Leisure Family

8/10

Excellent

07 Jan 2024

QIYU

ホテルスタッフさんの対応がすごくよかったですが、施設自体は若干古く、清潔感もイマイチでした。周辺夕飯食べれるところがほとんどないので、ホテル食をおすすめします。

Leisure Family

8/10

Excellent

11 Sep 2023

KIYOKO

建物は古いですが、清潔で心地よく過ごせました。浴場もゆっくりと楽しめ、疲れを癒やすことができました。
急な夕食の対応にも、問題なく応じていただき感謝しています。
ありがとうございました。

Friends_and_family Family

10/10

Exceptional

06 Jan 2023

Toshifumi

小ぢんまりホテルですが、なんといってもこの価格で大浴場付きはないとおもいます。泊まったお部屋は浴槽がなかったですが、露天風呂で手足を伸ばしてゆっくりできるのは最高でした。

Leisure Partner

6/10

Pleasant

01 Aug 2022

Miwako

露天風呂が池みたいだった。外だから虫がいるのは仕方ないが、温泉成分もなく、虫の死骸などが浮いているのが悪臭を放っていたのだと思う。日光なだけに、温泉を期待して行ったからがっかりだった。食事はまぁまぁ。

Leisure

8/10

Excellent

10 Aug 2020

カコ

主人と二人で一泊を利用させていただきました。主人が鼻炎で、部屋には空気洗浄器が置いたにもかかわらず、一晩中くしゃみが止まりませんでした　汗
おそらく布団のダストではないかと思いました> <
それ以外は良かったです^ ^

Leisure Partner

6/10

Pleasant

09 Jul 2020

Verified traveler

値段に納得という感じでした。

Leisure Friends

8/10

Excellent

31 Mar 2020

Hideyuki

料理が特によかったです

夕食と朝食が付いているプランにしました。
料理がとても

Friends_and_family Family

10/10

Exceptional

09 Mar 2020

shigeru

ゆっくりしたかった^_^

Business

8/10

Excellent

25 Feb 2020

YUKA

可愛らしいホテル

なかなかツインのあるホテルがなく困っていたので助かりました。
夕食はつけておらず、周辺のお店は17時にはお店が閉まってしまうようなところばかりで困りました。
結局散歩がてら日光駅周辺まで(30分かかります)
日光のレストラン事情を調べずに行ったのがよろしくなかったなと反省をしましたが、ホテルの対応はとてもよく、また宿泊したいなと思える素敵な旅となりました。
(次は夕食つけます!)

Friends_and_family Friends

6/10

Pleasant

12 Feb 2020

Verified traveler

部屋の機械音が酷かった
所どころ汚なかった

チェックアウト時
普通に有難うございましただけでした

4/10

Poor

29 Nov 2019

Verified traveler

喫煙部屋なのに灰皿がなかったのでフロントに連絡したら、フロントまで取りに来てくださいと言われました。
初めから用意されてなかったのだから、スタッフが部屋まで持ってきてくれるのがサービスなんじゃないのかと思った。

Friends_and_family Friends

6/10

Pleasant

23 Nov 2019

Verified traveler

ドアの仕様が古い。オートロックにして欲しい。トイレのドアクローザーは強すぎて出入りの際に不便だった。

Leisure Family

8/10

Excellent

23 Sep 2019

YUJI

客室など館内がきれいで良かった。

部屋はきれいで良かったです。
駐車場も広くて◯です。
露天風呂に朝は入れなかったので、朝も入れるようにして頂ければと思います。
おみやげはホテルにはありません。近所(徒歩圏内)にもおみやげ屋さんはありません。

Partner

6/10

Pleasant

22 Sep 2019

ピオニー

サービスも適当、無愛想感有り。

Leisure Family

6/10

Pleasant

18 Sep 2019

Eiko

日光東照宮に近い

日光植物園のバス停からすぐのところで、たいへん便利。飾らないペンションのような親しみやすいホテル。日光東照宮まで、バス停4つと近いのが良い。

Family

8/10

Excellent

03 Sep 2019

Verified traveler

中心部から少し離れていましたが、歩行可能な範囲内です。
静かな場所でゆっくり出来ました。

8/10

Excellent

19 Aug 2019

Tetsuya

食事はしませんでしたが､周辺にレストランがあるので問題はありません。日光東照宮にも近く
観光には便利なロケーションです。大浴場？露天風呂とも､こじんまりして良い感じでした。

Family

10/10

Exceptional

01 Jul 2019

hanawa

近くに日光田母沢御用邸記念公園があり、日光東照宮にもアクセスが良いです。

ホテルは小ぢんまりとしていますが、その分騒がしさがありません。
入口を入ると広々としたロビーがあり、ソファーやマンガ本などが置いてあってゆったりくつろげるスペースになっています。コーヒーやお茶が自由に飲めるのも良いです。

施設自体はやや年季が入っているものの、部屋にはきれいなトイレやエアコン・空気清浄機などが設置されていて、全体的に清潔感があります。

お風呂も広々としていて、ゆったりとお湯につかることがてきました。
そして朝食はガーデンテラスで緑美しい外の景色を眺めながら美味しく頂きました。料理が食べるペースに合わせて出てきて優雅な感じです。

ビジネスホテルや大規模ホテルとは違う『ゆったりくつろげる』雰囲気が随所に感じられ、とても心地よい時間を過ごすことができました。

Leisure Self

8/10

Excellent

11 Jun 2019

Verified traveler

とても良いと思いますよ、

Business_and_leisure Partner

8/10

Excellent

10 May 2019

NAOKI

部屋にポットが無いため、夕飯を付けないとカップ麺は食べられない。フロントが23時まだなので気をつけたい。ホテルの近所にコンビニは無いので、予め買っておく必要がある。