Name: Fairfield by Marriott Tochigi Nikko
Address: 1541-3 Tokorono, Nikko, JP

10/10

Exceptional

18 Jul 2026

Thomas

Very nice hotel - room was superb, well located, but not too busy. Since the hotel has no restaurant, either come with a car, or eat before arriving on the shuttle.

Friends_and_family Friends

8/10

Excellent

15 Jul 2026

Christina

I was somewhat upset when I first arrived at the hotel as I discovered how inconveniently located that it was. There are very few public buses and the hotel shuttle only operated from the Tobu Nikko station to the hotel very infrequently. I had to cab to the hotel and take another cab to get out to the town to eat, This costs approximately 1300-1500 yen, and about a 7 min drive, which is NOT walkable! There is no restaurant on site and hence there is no breakfast option. However there is a food truck in the mornings and the hotel sells items that can be heated using the toaster oven or microwave there. Apart from this, the room was large, very nice and clean: the bed was very comfortable. After spending one night there and reconciling myself to the inconvenience of the location, I appreciated the serenity of the place. Other hotels that are nearer to town are less likely to be as modern and as long as you are willing to pay for cabs, or plan ahead in the use of the shuttle, the hotel is great!

Self

10/10

Exceptional

08 Jul 2026

Myra

I really like the atmosphere, very quiet and peaceful. The place was so clean and neat. Staffs were friendly, they gave us towels when we arrived because it was raining. We will definitely book it again.

Partner

8/10

Excellent

02 Jul 2026

Ioannis

You will not be disappointed

Partner

10/10

Exceptional

24 Jun 2026

Wendy

The staff and the property were wonderful! Beautiful rooms and environment! The free shuttle from the train station was helpful. Amenities were nice, with coffee & latte machine. Would recommend both Nikko and the hotel!

Partner

10/10

Exceptional

18 Jun 2026

Miguel

Very clean room and friendly staff.

Self

10/10

Exceptional

18 Jun 2026

Amy

Very nice and clean property. It is perfect except for maybe the location. Nikko in general is more spread out and harder to navigate. This property really felt out of the way of basically everything. That being said, as long as you don't mind taking a few taxis and strategically use their complimentary shuttle times, then it really is a nice place to stay.

Self

10/10

Exceptional

16 Jun 2026

Olivia

I loved how close it was to everything. At night, it looked kind of magical from the outside. The room was clean and the staff were very helpful. I would absolutely stay here again if I visit Nikko.

Partner

10/10

Exceptional

10 Jun 2026

Yuval

Nice room, lovely and helpful staff, booked Onsen and restaurant for us.

Partner

10/10

Exceptional

09 Jun 2026

Hoon Hoon

Fairfield is nestled in a tranquil and charming yet convenient location.
We love the convenience and availability of free onsite parking. The staff were very helpful in providing dining recommendations and also helping us to register for Marriott membership.
With 1 hour late check out, we were able to slow down and enjoy the morning with an amazing breakfast from a pop up truck.
The common and well stocked dining area also facilitated social interaction and I got to know a few friends from Italy and New Zealand.
My family really enjoyed our stay at Fairfield and of course this amazing place Nikko, full of surprises and awesome nature.

Family

10/10

Exceptional

31 May 2026

Lin Lin

We enjoyed our stay, everything was up to our expectations.

Partner

8/10

Excellent

26 May 2026

Rory

Rooms were spacious, clean, and comfortable.

Family_with_children

10/10

Exceptional

23 May 2026

Alun

This is a modern hotel. The beds were much softer than we have previously found in Japan. The hotel is some distance from the train/bus station and shops and restaurants. But a 1000 Yen taxi from the train station got us there OK. The hotel has a small shop selling food (soups, pizza etc) and drinks (Inc beer and wine). While we were there, there was a breakfast cart outside from which we purchased a nice breakfast one morning. Staff were always friendly and helpful.

Partner

10/10

Exceptional

22 May 2026

Catherine

This hotel was perfect! Beautiful and comfortable rooms, had everything we needed. Staff were really lovely. Great location for exploring Nikko if you have a car.

Partner

10/10

Exceptional

19 May 2026

Anthony

Thoughtfulness of the staff. Rooms were spacious and very clean and well maintained.

Partner

8/10

Excellent

14 May 2026

STUART

Lovely staff, ample parking and a spacious, clean room. The room layout is a little strange with the sink being in the bedroom with a screen divider and there seems to be more attention to style than practicalities i.e. no hooks, shelves, drawers etc. However, we had a great stay and good nights' sleep.

Partner

10/10

Exceptional

05 May 2026

Dawn

Great stay, although a ways from town and cab fares varied every time. Spacious room for Japan. Enjoyed the shared kitchen facilities with coffee machine.

Family

10/10

Exceptional

02 May 2026

Alexander

Staff was very helpful. The facilities were very clean and comfortabl!

Self

10/10

Exceptional

24 Apr 2026

Lim

An excellent hotel. The front desk staff are very polite, and the room design is comfortable and well thought out. The bedding is of high quality—especially the silky-smooth sheets, which you can tell are not your average standard.

There’s also a large dining table next to the lobby for guests to enjoy drinks, thoughtfully equipped with tableware, paper plates, a small oven, and a microwave.

Although it’s a bit of a distance from the city center, it’s best to drive if possible.

Friends_and_family Family

8/10

Excellent

22 Apr 2026

Martha

The staff is very helpful. The room is super clean and good. Very quiet place.

Friends_and_family Family

8/10

Excellent

21 Apr 2026

Yumi

The hotel was very clean and comfortable and staffs were very kind, too.
But there is nothing around the hotel, so I think it would be better to eat beforehand or bring something with you!

Family

10/10

Exceptional

15 Apr 2026

Juan Pablo

I have only positive things to say about this place! I truly enjoyed my stay.

The bed was super comfortable, the room was great, and the social areas provided a nice space to eat or work while mingling with others.

The staff could not have been better — helpful and responsive.

I really enjoyed my stay. The only area I would suggest for improvement is the food offering. While practical and tasty, I’m not really a microwavable kind of person… fresh products would have been great.

Anyhow, thanks again!

Self

10/10

Exceptional

27 Mar 2026

Eva

Nice new building & modern rooms, friendly staff, convenient and free parking. Walkable from the train station but is uphill and not very close (probably not a good idea with bags). The property offers free transfers from the station, but only hourly and just a few times a day - I would not consider this a negative though given the hotel is affordable and taxi rides are cheap.

Partner

10/10

Exceptional

13 Mar 2026

Jonathan

Amazing stay as always with Marriot!

Partner

10/10

Exceptional

09 Mar 2026

Natasha

We really enjoyed our stay at Fairfield Marriott. The rooms were spacious, very clean, and had a modern layout- the beds were so comfortable. The onsite parking was very convenient as we had a car, and the communal kitchen was especially great for heating up meals. They also had a coffee machine available for guests to use, which was a nice touch. We’d happily stay here again!

Partner

10/10

Exceptional

01 Mar 2026

Melinda

Very comfortable and stylish hotel in a quiet setting with rural outlook. A very relaxing stay if you're visiting Nikko and don't mind being a little out of town.

6/10

Pleasant

14 Feb 2026

Wendy

This was the most expensive hotel we stayed in Japan and we arrived late only to find no dining options at the hotel and had to travel into Nikko to eat.

Partner

10/10

Exceptional

21 Jan 2026

Wendy

Nice, clean room. Location was great.

8/10

Excellent

04 Jan 2026

James

The hotel is new and clean and the room is large. The staff was not very helpful and they do not have a reliable shuttle service even though the website says they do. The shuttle makes 3 trips a day for 5 people each time. So they can only shuttle 15 people a day to town or pick up 15 people a day. It is not much of a service so you should plan to rely on the bus which is a 5 minute walk from the hotel.

Leisure Family

8/10

Excellent

18 Dec 2025

Rachel

Fortune to receive an upgrade to a suite. Lovely hotel in a pretty, rural setting. We visited late Autumn, looks like a great base in winter for skiing. Very helpful staff and fabulous buffet!

Partner

10/10

Exceptional

10 Dec 2025

Mariah

The staff is amazing and the rooms are lovely. Only issue is the that it is a bit of a distance from town but if you are ok with that this is the perfect option.

Partner

10/10

Exceptional

09 Dec 2025

Benjamin

Friendly staff and decent sized rooms. Has its own parking lot so that was handy as the location is a bit out from the main area but they also have a shuttle bus. Basic amenities but it was enough for what we needed.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Derek

Excellent, cozy hotel in Nikko. Comfortable room and bedding. Very clean and well designed. Nice lounge area and a great selection of quality curated food you can reheat on the kitchen area. I wish the Marriott’s in the US were as nice. Staff was terrific. Several good restaurants are 5-10 minutes walking distance and the main sights are a pretty 30 minute walk but taxis and buses are also available.

Partner

10/10

Exceptional

29 Nov 2025

Mitchell

Clean, modern room. Small but had all the necessities. Recommend only if you have a car, as it is up a long hill out of town.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Kelly

Helpful and pleasant staff, great room design/layout, good value

Leisure Friends

10/10

Exceptional

14 Nov 2025

ho-lin

Very good ！

8/10

Excellent

13 Nov 2025

Hilary

It was an excellent hotel with helpful staff and clean, nice rooms. The location, however, is not very convenient if you don’t have a car- taxis are not always readily available and it’s a 20 minute walk from the hotel to dining and bus options.

Leisure Family

10/10

Exceptional

11 Nov 2025

Reinhold

Modern clean facility, friendly staff and a large parking lot.

Leisure Partner

6/10

Pleasant

08 Nov 2025

Kan

Well, it’s under Marriott brand but the facility is inconviently located with limited shuttle between nikko city center which also all busisiness closes early in the evening. This business should indicate it’s more convenient, friendly for people travel with car then using the public transportation. Limited shuttle between the hotel to Nikko station offers three in the morning and three in tue afternoon/evening with limited seating.

I travel light and use the laundry facility to clean, some of the washer in Japan has detergent feeder but it was not indicated on the hotel information or in the laundry room. When I asked the front desk staff, he elegantly said it’s written all over in the laundry room. I went back to look for the sign says washer has auto detergent feeder and I was able located the sign written in Japanese “detergent” included in top of the washing machine lid. With the lid opened as most unused washing machine, the notice is obscured behind the lid.

I don’t think some of the staff actually done any traveling themselves to experience the needs of the travelers.

Leisure Family

10/10

Exceptional

06 Nov 2025

Lorraine Anne

Everything was perfect, rooms, staff

Leisure Family

4/10

Poor

03 Nov 2025

Paul

Transport to/from the hotel was inadequate, with 5 spots only allocated for the bus…with no taxi bookings on busy days you have to push your cases 35
Minutes up a big hill…ridiculous

Leisure Family

8/10

Excellent

29 Oct 2025

David

All very good except the shuttle and bus options to and from the hotel were very limited
Food at hotel was okay given there is no restaurant available
Nearby food choices were limited

Partner

4/10

Poor

19 Oct 2025

Dina

Reception staff, especially the Supervisor when we checked in (10/18/25) was not accommodating. We were just requesting for upper floor when she said “ you need your VIP guest number before we can even discuss your request. For a small room worth almost $500.00 you can’t even request for a higher room? VERY UNSAT Customer Service. If I can rate her customer service lower than Very Poor!! I would. She broke my highest expectation for Japanese customer service!!

Partner

10/10

Exceptional

15 Oct 2025

Ellen

Very comfortable bed. Spotless room. The walk up the hill is a little challenging (but do-ble) and we saw taxis.

Partner

10/10

Exceptional

13 Oct 2025

Reinhold

Modern clean facility, friendly staff and a large parking lot.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Peter

Incredible location, comfortable clean rooms, a great value in Nikko

Partner

10/10

Exceptional

09 Oct 2025

Ruth

Had a great stay. Very comfortable

10/10

Exceptional

01 Oct 2025

Karla

We loved this hotel. We were particularly impressed with the kindness of the staff. Sujawa, in particular, greeted us with warmth and made sure we were immediately comfortable after coming into the hotel on a very hot day. She also explained the local bus service and allowed us to check in earlier than anticipated, which made our day in Nikko so much easier and more enjoyable. The room was perfect and very clean, and the coffee machine in the main kitchen area was much appreciated. Would highly recommend this hotel.

Leisure

10/10

Exceptional

04 Sep 2025

Simon

The rooms was great. The shower was FABULOUS! And we just LOVED this room. We were so sad to have to leave. The beds were so incredibly comfortable.

Leisure Family

10/10

Exceptional

02 Sep 2025

William

Great

Leisure Family

8/10

Excellent

27 Aug 2025

Thomas

The rooms are rather small but clean. No dining options on site but easy drive to the center of town. The staff are very accommodating and pleasant. A very good experience overall.

Leisure Family

10/10

Exceptional

23 Aug 2025

Michael

10 out of 10 !!

A truly perfect stay at the Fairfield. You cannot fault this hotel and service, the reception staff were so friendly and go out of their way to help or provide advice. Location is about 5 mins drive out of Nikkō, so too far to walk from train station if you are considering. Room was modern and very comfortable, great a/c which is important in this hot summer climate. There are some food options available for sale at the hotel and a small kitchen area to heat food as well as a complimentary tea and coffee machine. Good self serve laundry area too. Ample free parking is available if you are hiring a car. Nikkō and the surrounding area are truly beautiful, we absolutely loved it and highly recommend this hotel as a great option.

Partner

10/10

Exceptional

11 Aug 2025

Yu

The reception staff is very professional and helpful.

Leisure Family

6/10

Pleasant

30 Jun 2025

Alberto

rooms are too small. Help from hotel employees is limited. There is no breakfast offered. They do have vending machines

Partner

10/10

Exceptional

29 Jun 2025

Shay

All great

8/10

Excellent

28 Jun 2025

Farid

Clean property. A bit far from the center

10/10

Exceptional

17 Jun 2025

Victoria

ONE OF THE BEST PLACES I HAVE STAYED AT!

Travel often and use Marriott often, but the quality of this place & the customer service surpassed all others. You will not miss that it doesn’t have a hot spring or pool…and the lower rate was an extra incentive (but the new, updated, incredible comfort was 5 star quality)

Partner

10/10

Exceptional

14 Jun 2025

Yixiang

Hotel staff was friendly and hospitable, hotel room was clean and tidy and really nice to sleep in. Only bad thing is the train station and bus stops are quite inaccessible by walking.

Leisure Friends

8/10

Excellent

28 May 2025

Michaela

Nice and clean hotel. It was a little bit inconvenient to walk up the hill with large suitcases. The staff however was friendly and helpfull.

Leisure Partner

10/10

Exceptional

21 May 2025

Janine

Great choice of hotel for an overnight trip to Nikko. The hotel was new, modern, clean and well equipped. The bed and pillows were comfortable, the shower was powerful and the towels were soft. I was very happy with this hotel and would highly recommend it.

Leisure Partner

10/10

Exceptional

14 May 2025

Julie

We loved the wonderful staff, extremely comfortable bed, spacious & efficient room layout and amenities. The only downside was no restaurant or fresh food available onsite. On days when many of the local restaurants were closed, it was difficult to get sufficient meals.

Leisure Partner

10/10

Exceptional

12 May 2025

Emiko

All the staff were so kind, helpful and professional. We definitely want to come there.
We enjoyed our stay at Nikko. Thank you so much.

Leisure Partner

10/10

Exceptional

12 May 2025

Emiko

The staff were all helpful, kind and very professional. We received a wonderful service and we definitely would want to come back there. We enjoyed the stay. Thank you so much.

Leisure Partner

10/10

Exceptional

04 May 2025

Max

Great experience and would chose this hotel again

Leisure Partner

8/10

Excellent

02 May 2025

Polina

Very new hotel, lovely bathroom and great laundry facilities as there are separate washers and dryers. I did not enjoy the beds as they were quite soft and I also struggled with the pillows. Staff were really helpful.

Leisure Partner

8/10

Excellent

02 May 2025

Eleanor

Very comfortable but no restaurant

A very comfortable hotel although there was no restaurant and the town was half an hour walk away. One morning we had a fairly average frozen cheese sandwich.

Having said that the service was excellent and the room very comfortable with a lovely bed and shower.

Partner

8/10

Excellent

28 Apr 2025

judy

I picked this hotel because they advertised free shuttle from the train station as it is an uphill trek. The hotel sent an email AFTER my free cancellation period stating no shuttle was available - the web site was not updated to reflect this.

Leisure Family

6/10

Pleasant

26 Apr 2025

Karim

Very clean facility and helpful staff. Minimalist formula with no food services or breakfast on site. Somewhat remote from town and not much to do or eat around it. Car definitely needed to get in and out as taxi services are very sketchy at best.

Leisure Family

10/10

Exceptional

26 Apr 2025

Theba

Beautiful location, great staff.

Leisure Partner

10/10

Exceptional

16 Apr 2025

Gareth David

.

10/10

Exceptional

11 Apr 2025

Josh

Stunning hotel in a beautiful location

Big spacious rooms, nice amenities and the staff were absolutely amazing, super helpful and went out of the way to make sure we had a perfect stay.

10/10

Exceptional

04 Apr 2025

Emily

Extremely comfortable bed, quiet, loved the coffee machine in the lobby!

Leisure Partner

8/10

Excellent

31 Mar 2025

Leslie

Nice, quiet location, reserve amenities early

The staff was very friendly and the rooms were comfortable. There was common space to eat, and food available for purchase at the market. Only a couple places to eat nearby, town is 20 minutes away by foot and busses were not as readily available as we had hoped. There are three busses that take you into town in the AM and only three available in the evening to return to the hotel. Both are by reservation only.

Partner

10/10

Exceptional

27 Mar 2025

Alison

The hotel was very comfortable and the staff were all friendly and helpful. We appreciated the very comfortable beds after a long day of traveling and the convenience of the community kitchen and laundry facilities. The hotel is just a quick taxi ride from the station. We enjoyed staying here and would definitely stay again should we be in Nikko.

Leisure Family

10/10

Exceptional

24 Mar 2025

Lee Hwa

Very pretty hotel, very nice staff! The bed and pillows are so comfortable. Good size room! Will surely go back again!

Partner

10/10

Exceptional

23 Mar 2025

Margaret

Staff were so helpful and nice. Free coffee and tea all day/night in sitting area. Very picturesque. Altogether highly recommend

Leisure Family

10/10

Exceptional

12 Mar 2025

Marike

What a beautiful hotel filled with beautiful staff ! Can’t recommend enough !

Leisure Partner

10/10

Exceptional

05 Mar 2025

Cesar

Room and hotel was in new condition, very clean in common spaces as well as the room itself. The room was nice and spacious and a true king bed for US travelers. The front desk staff was very friendly and accomodating!

Partner

10/10

Exceptional

02 Mar 2025

cameron

New construction. Rooms were immaculate. Beautiful western style with a Japandi design. Staff was incredibly friendly and helpful.

Leisure Partner

10/10

Exceptional

12 Feb 2025

Debora

Great location and quiet

Leisure Partner

8/10

Excellent

24 Dec 2024

Grace

Serene and quiet place

Leisure Family

10/10

Exceptional

20 Dec 2024

Daniel

Have to take a taxi to and from the hotel. No breakfast but microwave, small oven and coffee machines are available. Rooms are way larger than the average in Japan

Leisure Partner

10/10

Exceptional

19 Dec 2024

Daniel

Generous room by Japanese standards, comfortable western bed and pillows, free freshly ground coffee machine. Less convenient if you are short on time and no car, but I really enjoyed the 20-30 walk to/from the town. Would definitely return.

Business_and_leisure Self

8/10

Excellent

24 Nov 2024

Gordon

Great hotel and service was amazing. Quite off the beaten path however. You need to take a taxi to/from the train station if you have suitcases or to restaurants. There are buses but they only pass by 5 times per day. The hotel has a small confectionary where you can buy food and that helps but not really a full meal unless you order at least 4 days in advance.

Leisure Partner

8/10

Excellent

20 Nov 2024

Jei woo

All staffs were very helpful.

Leisure Family

10/10

Exceptional

19 Nov 2024

Jim

This hotel is a modern hotel and is very clean. We needed to catch a taxi from the station to get there. There is a bus that stops near the hotel but its schedule wasn’t convenient. The common area of the hotel is very welcoming to have breakfast as there is a kitchen for guests to use. There is a small shop in the corner of reception to buy food.

Leisure Partner

10/10

Exceptional

19 Nov 2024

David

It was great, thanks

10/10

Exceptional

18 Nov 2024

Daniel

This was one of the absolutely best hotels we stayed during our 3 weeks trip in Japan . The setting is beautiful, the rooms are contemporary and clean .But what makes this hotel even more special is that the staff is wonderful, caring , very friendly and professional .
We did not have a car but took taxis and it worked out perfectly well. There are a few restaurants close by I will totally stay here again and thank you all at this hotel to help make our anniversary very special .

Leisure Family

8/10

Excellent

13 Nov 2024

Constance

This property is relatively new and very modern, super clean, has excellent beds and linen, it's quiet, and the service was exceptional. The main drawback is the location. It's not within walking distance of the main sites or transportation hubs, there's almost zero bus service to that area, and taxi's are scarce. It's better suited for guests who have their own vehicle.

Leisure Partner

10/10

Exceptional

12 Nov 2024

J-Wei

Very clean and modern rooms. We loved the huge bed and well thought out use of space. The hotel also provides complimentary coffee and use of toaster, microwave, etc. Breakfast isn’t provided, but there is a huge communal area for you to have breakfast in the morning. Easy and convenient parking on site. Will definitely come back again if we are visiting Nikko.

Leisure Family

10/10

Exceptional

31 Oct 2024

Iulian

I liked everything about hotel and staff. Very friendly, good English! Excellent place!

Leisure Family

10/10

Exceptional

28 Oct 2024

Verified traveler

Great option for a quieter stay

This was a lovely hotel and out of the hustle and bustle of Nikko. It doesn’t have food but there is a shared kitchen you can use and refrigerators in the rooms. The room was very spacious and had a window seat.

Partner

10/10

Exceptional

18 Oct 2024

Keanu

Loved the location, the staff were very helpful and friendly and were able to assist us with organising taxis in a very timely manner especially on the day we were leaving. They also assisted us to check in early as the room was made up which made for an even more enjoyable stay. The room was lovely and the bed was so comfortable, especially with how dark the room could be made at night, made for a very relaxing sleep.

Leisure Partner

10/10

Exceptional

17 Oct 2024

Kelly

Very helpful staff. Clean and comfortable hotel lobby and rooms as well.

Leisure Family

10/10

Exceptional

14 Oct 2024

Verified traveler

Perfect for Nikko with car

I loved my room, it was modern with a great lay out. The staff was very helpful. It has plenty of parking for your trip to nikko with a car

Self

10/10

Exceptional

11 Oct 2024

Lydia H.

The property is modern and clean. The staff welcoming and very supportive. Spacious room with a comfortable king size bed. Although there is no tub the rain shower made up for it. No dining facilities on site but they make up for it by providing a great community based eating area and provide simple vending machine options and a great espresso machine. Definitely will recommend to others visiting Nikko. You will need a car or taxi otherwise accessibility is difficult.

Leisure Partner

10/10

Exceptional

11 Oct 2024

Linda

Nous avons beaucoup aimé cet endroit un peu à l’écart de la ville. Le personnel est extrêmement gentil et serviable. Le hall d’entrée est fabuleux et on peut boire gratuitement café, thé. Micro-ondes disponible aussi.
Notre chambre était spacieuse et très propre.
Je recommande fortement cet endroit!

Leisure Partner

10/10

Exceptional

07 Oct 2024

Mick

Lovely hotel in a beautiful area 😻

Leisure Partner

10/10

Exceptional

01 Oct 2024

Alvin

Very nicely appointed rooms and public spaces. Clean, roomy, and comfortable. Pleasant, helpful staff. Excellent value

Leisure Family

8/10

Excellent

23 Sep 2024

Monica

The hotel is new and the room is spacious. However, the hotel is not located near the town, so there are only 2 dinning options and there's no restaurant in the hotel.

Friends_and_family Friends