Name: Hotel Casual Euro
Address: 1550 38 Tokorono, Nikko, 321-1421, JP

8/10

Excellent

23 Mar 2026

Samantha

Location is somewhat inconvenient. Shuttle runs 9-10am and 3-6pm. It is about one mile to walk to the station, which we did and it was fine. Rooms were clean, outdoor bath and shower was very nice.

Partner

8/10

Excellent

08 Jan 2026

Jorge Felix

Big room, not bad bed. Nothing wrong with the hotel just blackout blinds should be in use since has a massive glass doors and obviously the light in early morning is ridiculous. Otherwise perfect stay

Leisure Partner

8/10

Excellent

21 Nov 2025

Aiden

Clean room with a great soaking tub on the balcony. Very friendly staff.
The bed and pillows were a little uncomfortable. Very good breakfast buffet.

Partner

8/10

Excellent

16 Nov 2025

Elbert

Hotel was great value and overall

10/10

Exceptional

10 Nov 2025

Joseph

I liked the area and loved the hotel. Would love to stay again in the future.

8/10

Excellent

28 Oct 2025

Mayumi

The staff were really kind and helpful, which I appreciated.

The room felt clean overall, but I did notice a big stain on the floor. Also, since there were no yukata provided, it was a bit inconvenient to go to the outdoor bath in regular clothes. I also felt a bit unsure about hygiene—having to switch from the slippers or shoes I wore in the room to the shared sandals at the entrance didn’t feel very clean.

Other than that, the place was quiet and relaxing, and the station was fairly close, which made things easy. Thank you for a pleasant stay.

Leisure Partner

6/10

Pleasant

26 Oct 2025

Gertruida

Clean, very far from town

Partner

4/10

Poor

25 May 2025

Dustin

For the price, it needs some serious improvements and updates. Things were broken and heavily used.

10/10

Exceptional

13 Apr 2025

Jason

A simple but comfortable hotel. Check out the banana plants growing in a greenhouse behind the restaurant. Crazy.

Leisure Self

10/10

Exceptional

19 Nov 2024

Marcela Quintero

Way better than expected and better than the comments.

Leisure Family

8/10

Excellent

19 Nov 2024

Verified traveler

Good stay, the private hot spring is the best part

I had a good stay here. The room is reasonably spacious and comfortable, if not particularly fancy. The main attraction, of course, is the private hot spring, which was fantastic. The place is a short walk from town, but after sunset it's very dark on that road. There's a shuttle from their sister hotel in town in the afternoons but it doesn't run late. Still, that shuttle and one to the train station was appreciated. The little hub of restaurants on the premises is OK - not a huge selection, but there are some tasty options. The staff were very friendly and helpful. I would stay there again for the private hot spring - that was fantastic like I say. Decent value for money for what you get.

Self

8/10

Excellent

07 Nov 2024

Carly

The next door onsen was excellent as was the balcony shower and cedar tub attached to our room. The only issue was the location - too remote. But we solved this issue by using the hotel shuttle to and from the center of town. Bus service from center is fine.

Leisure Family

8/10

Excellent

01 Jun 2024

Gill

A decent hotel - the hot springs bath tubs are amazing! There is a handy set of goods to buy at reception, and a decent range of options in the restaurant that her opened recently - the pizza was delicious! The rooms are a little tired but clean and comfortable. My main disappointment was that the restaurant area closed at 9 and there was no bar. Since it’s a dark trek to town, and there isn’t a great deal open late in town, it would have been great if there was a bar that stayed open a bit later, especially on the weekend.

Leisure Self

2/10

Poor

04 Aug 2023

Myriam

Not worth the price

So, this hotel is quite far from the station, which is fine to enjoy nature, but there is absolutely nothing around it to get drinks or food.
So we had to use the hotel buffet for our dinner time. It was super expensive, kids must pay the same price as adults. And you need to add more money for drinks.
The web site mentions more than 30 dishes, and it's a lie. Overall the food was just ok. Really no worth the price.

If you have tattoos you cannot use the onsen. It's not written on the website, which is a shame because that's the reason we chose this hotel.

The room was small, and the mattress was super hard, it was really uncomfortable. The bathtub on the balcony was the only positive point of the stay.

Friends_and_family Family

8/10

Excellent

20 Nov 2021

DILSHOD

I really loved the bath right outside the room.

Leisure Self

10/10

Exceptional

30 Nov 2020

Armin

Great hotel. I was there for only a night and I didn't have much time to go into the Onsen. I enjoyed the Rotenburo though. It is a nice Hotel.

Self

4/10

Poor

31 Oct 2020

Verified traveler

The restaurant only accepted reservations, so if you didn't have one before you made your reservations, you couldn't eat there, and we were told to leave and find somewhere else to eat. They offered no alternatives, and we ended up walking along a very dark and cold road back into town to get something to eat. No taxis were available, and no restaurants or convenience stores were nearby.

Leisure Partner

8/10

Excellent

17 Oct 2019

Verified traveler

Having the shower on the balcony seemed a bit odd, but it worked.

Leisure Family

8/10

Excellent

06 Oct 2019

Verified traveler

ood little place for a short stay

Decent place. Nice staff and reasonably close to the town centre. I like the bath with hot water coming straight from the hot spring but not sure about the open air baths.

Self

10/10

Exceptional

19 May 2019

NAOKO

it was so nice to have the tub in the room. My Amrican husband who is not comfortable using the public hot spring tub could also enjoy the hot spring water.

Partner

8/10

Excellent

09 Oct 2018

Kathryn

The room was great. We had a deck with private onsen. The staff was very helpful. My one complaint is that it is far from the train station and the hotel shuttle only runs during peak hours. I would suggest paying the 730 yen for a taxi

Partner

8/10

Excellent

04 May 2018

Verified traveler

Hot Springs

As mentioned in other reviews the bathing situation is unique (but no problem for me personally). On the balcony there is a shower and a wooden tub. The wooden tub can be filled with hot water from a nearby spring which is a unique touch. The shower is lower down and designed to be used sat on the stool provided, traditional in this area of the world I believe. The shower can be put higher up though and a privacy curtain drawn so no problem with privacy or temperature (in April). The rest of the hotel was perfectly fine although not massively geared up for the English visitor. Rooms didn't exactly 'wow' me but it was clean and offered a good nights sleep. There is a minibus to the train station when you depart which leaves promptly at 9:30 and 10:00. There is also a shared indoor spring bath and an outdoor one too which is available at the rear (not well advertised). Seperate for men and women as this is a 'traditional situation' so bear that in mind if you're shy!

6/10

Pleasant

20 Dec 2017

Verified traveler

Far from Nikko Downtown

It's good hotel with basic services. I asked two times for the shuttle service and its was not available early in the morning and late night. Probably this is the weakest point. Taxi services are so expensive for 1.7 Km drivers charged 1700 to 1800 Yen.

6/10

Pleasant

17 Oct 2017

tunwa

Hot spring hotel near nikko

First. You need a car. The public transport doesnt really work as it comes as less as one per hour. The bath is great and private even on the balcony. Room was old but clean. Therr was smell but stil acceptable. An OK hotel if you r not looking for luxury and near nikko town.

8/10

Excellent

17 Nov 2016

todd

clean comfortable room

lovely outdoor bath

Partner

8/10

Excellent

28 Apr 2016

KJTB

Mountain Road Retreat

The hotel is secluded and surrounded by nature. We enjoyed the onsen and private balcony. Breakfast and dinner were buffet style. All staff were very attentive and pleasant. There is a shuttle service to book in the morning and afternoon up to 5pm. If you want to stroll in town in the evenings a taxi would be required at 750 JPY. It is a nice hotel for relaxing but not in the centre of town and quiet.

Partner

10/10

Exceptional

31 Mar 2026

William

the onsen attached to each room is fantastic

Friends_and_family Friends

10/10

Exceptional

06 Nov 2025

Michiko

チェックインの際、スタッフの方が親切に観光地の場所を教え下さいました。部屋も広くとても寛げました。

Leisure Family

6/10

Pleasant

04 Nov 2025

Sabrina

Das Zimmer und die Ausstattung waren etwas in die Jahre gekommen. Es hat teilweise mehrere Minuten gedauert bis wieder warmes Wasser zur Verfügung stand.

Leisure Partner

6/10

Pleasant

19 Oct 2025

EIKI

隣の雑音が少し気になった

Leisure Partner

6/10

Pleasant

21 Jul 2025

nobuyasu

床のカーペットやソファー、テーブルが汚い

Leisure

10/10

Exceptional

06 Apr 2025

stereo

朝風呂が最高だそうです！
近隣のレストランが高値

Leisure Family_with_children

2/10

Poor

23 Mar 2025

Verified traveler

隣の部屋の声が朝まで聞こえ、フロントに二回注意してもらったが止めず、寝れず二度と泊まらない。壁が薄いし対応が悪い。

Friends_and_family Family

4/10

Poor

18 Nov 2024

Verified traveler

自分の部屋で好きなタイミングで温泉に！

部屋に温泉風呂の設備があり、大浴場に行かなくても温泉にのんびり入れて良かったが、入り口から虫が入って困りました。

10/10

Exceptional

08 Nov 2024

Sara

Tiene comida, onsen, buena ubicación, habitación limpia

Leisure Self

6/10

Pleasant

21 Oct 2024

YUKIO

スタッフの対応がとても良いです。

10/10

Exceptional

14 Sep 2024

TERUYA

全てのお部屋のバルコニーに温泉付きで、入りたい時に湯船に浸かることが出来て、最高でした‼️

Friends_and_family Family

8/10

Excellent

04 Aug 2024

まさる

交通の便はとても悪いが、個室露天風呂はとてもいい！ずっと入っていれる。食事は、離れのハウスで食べるのですが、いちいち買いに行くのが面倒くさい、酔いも覚めるし、売上的にもまだ飲みたいのに、面倒で注文しない人が多いと思う。とても不便！テーブル携帯注文にして、持って来て欲しい。各店が暇そうにしているので、各店舗がテーブルへ配達してくれると、もっと売上アップにつながると思いました。

Leisure Friends

4/10

Poor

04 Mar 2024

Akiko

近くの部屋の人が騒がしくて夜が眠れなかった。
12時過ぎても、うるさかったのでフロントへ連絡するも繋がらず、緊急時連絡先にも連絡するが繋がらず。夜間の対応はどうなってるのか不安になりました。

Business_and_leisure Self

2/10

Poor

04 Jan 2024

???

部屋に風呂があるがカーテンが閉められない❗汚いカーテンがあるが止めるところが壊れてる!となりの部屋の話し声がうるさい位聞こえる

Leisure Partner

8/10

Excellent

29 Dec 2023

???

オーナーが、クラッシックカー好きの様で、車が大事そうに飾ってあり、品の良さが感じられた。

Leisure Partner

6/10

Pleasant

09 Dec 2023

saki

部屋の露天風呂を楽しみにしていましたが冬は寒くて無理でした。

食事時間は短く感じました。

Friends_and_family Family

6/10

Pleasant

05 Oct 2023

???

部屋風呂の作りが、目隠しのカーテンは引けますが外から丸見えで気になる方はいるかな…ぐらいで基本的には清潔だし、よかったかなと。思います。

Leisure Self

8/10

Excellent

27 Sep 2023

Miku

全室温泉湯船付きで、のんびり入浴できる。冬は寒そうです。
駅からやや離れており、朝夕はシャトルマイクロバスがあるが、車がないと不便です。受付でタクシーを配車してくれます。

Leisure Self

4/10

Poor

07 Sep 2023

Kunihisa

ベランダのヒノキの浴槽は良かったが、日除けが傷んでいたり、シャワーのまわりが黒ずんでいたり。屋外の大浴場も雨だと出て行く気にならない。

Leisure Friends

8/10

Excellent

17 Aug 2023

Akira

豪華さはありませんが、必要なものは全てそろっている、居心地の良いホテルです。静かな部屋、快適な温泉、おいしい食事、レストランへのワイン等の持ち込み料金や、館内での飲食物の販売価格等も大変良心的でお勧めです。

Leisure Family

8/10

Excellent

16 Aug 2023

??

隣の温泉も良かったし、部屋にいつでも入れる温泉付きは最高でした。少しぬるいけど今の季節には問題無し。
料理の品数も味も良かった。値段もお手頃。今度はメゾネットの方に泊まりたい！

Leisure Partner

10/10

Exceptional

23 Jun 2023

Masayuki

露天風呂付きダブルベットルームに宿泊しました。
温泉も肌馴染みが良く気持ち良かったです。
食事は朝夕食共にビュッフェスタイルでしたが、とても美味しくて堪能させて頂きました。
宿泊代も、安くてまた日光にいくときは利用させて頂きたいと思います。

Leisure Partner

6/10

Pleasant

22 May 2023

MIE

お風呂が（内湯、露天風呂）ホテルの外にあるので雨だったら移動が大変。ロビーにもお風呂にもお水やドリンクがのめる場所がどこにもなく、そのようなサービスぐらいはほしいですね

Leisure Friends

6/10

Pleasant

03 Apr 2023

HIROKO

どこで妥協するか、かな

２連泊２食付きで予約。一日目の朝食に寝坊した我が家に非はあるが、食事時間あと15分というタイミングで受付拒否。バイキングだし朝は15分あれば十分なのにコーヒー１杯も飲ませてもらえなかった。夕飯メニューがほぼ同じなのには驚き。
良い部屋を予約したはずだが壁が薄いのか、隣室の話し声やイビキが聞こえてうるさかった。
部屋付きの露天風呂は非常に良かったです。

Friends_and_family Family