Macdonald Cardrona Hotel, Golf & Spa

6/10

Pleasant

12 Mar 2026

Maggie

Whole property a bit tired and needs work doing.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Sophie

Restrant food and service second too none brilliant

Partner

8/10

Excellent

02 Mar 2026

Kirsty

Immaculate and spacious room, comfy bed and pillows, great shower. Breakfast was just okay (potato scones were raw).

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Aurelia

Oh my goodness everyone who works here is just so nice!! We had the best rime celebrating my husband's big birthday! Thank you.

Partner

10/10

Exceptional

23 Feb 2026

Ian

Room was perfectly clean, very spacious rooms with beautiful view of the hills that you can view from your room a patio

10/10

Exceptional

16 Feb 2026

June

Everything just right.

Leisure Partner

8/10

Excellent

15 Feb 2026

Bruce

Clean rooms excellent service polite staff

Partner

8/10

Excellent

14 Feb 2026

David

Rooms clean, staff very friendly and courteous. Only observation was lack of clarity on menu and choices.

Friends_and_family Friends

10/10

Exceptional

22 Jan 2026

David

Reception Staff Member who welcomed me at 2am, and the Daytime Reception who saw me out, were both very friendly, and accommodating to my late arrival and departure.
The Leisure Facility is all excellent, and staff encountered there were friendly and eager to please.
Room Service Staff also very friendly.
The Hotel is truly a lovely place to stay in all respects, and i look forward to returning!

Self

10/10

Exceptional

18 Jan 2026

Linda

Receptionist staff very pleasant and helpful. Room lovely and spaceous.

Leisure Partner

6/10

Pleasant

13 Jan 2026

paul

Food options.
Radio on the TV

Business

6/10

Pleasant

30 Dec 2025

Rae

Receptionist on arrival said breakfast was available at £13
In fact that was only the case if previously booked. It cost £18
There was no give and take when I made my complaint.
For this reason, I would hesitate before choosing your hotel again.

4/10

Poor

30 Dec 2025

Darren

Rooms Way overpriced for what you get. Food was nice but pricey, eat before you go there though because you don’t get much. Sorry to all dog lovers (I love dogs) but having to watch a women feed her dog off her plate in front of you while your trying to enjoy your dinner is not ideal either, especially when your paying $200AUD for your meal and $400AUD per night for your room. Animals should be outside, have you not heard of hygiene. Staff had little to no idea about local area. No assistance with bags, no lifts so carry your bags up and down stairs yourself. Would not consider staying there again.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Eric

Great place

Partner

10/10

Exceptional

17 Dec 2025

Yvonne

Cleanliness of room the staff very attentive very warming and nothing too much bother very professional
Lots to do gym swimming pool food exceptional and breakfast excellent

Leisure Family

10/10

Exceptional

06 Dec 2025

Bruce

Room was excellent and clean .. staff were helpful
Food was amazing ..

Partner

10/10

Exceptional

23 Nov 2025

Colin

Xclnt stay good hospitality and golf course all superb

Friends_and_family Friends

6/10

Pleasant

09 Nov 2025

Evonne

Room was very tired. Leather was flakey. Bad chemical smell in room.

Leisure Family

2/10

Poor

03 Nov 2025

Robert

Overall impression was of a dated, dirty hotel in serious need of updating, maintenance and investment. Some staff clearly need training.

Partner

10/10

Exceptional

03 Nov 2025

Matthew

Didn't have the breakfast but an amazing hotel to stay at! Room's are really clean and spacious

Leisure Partner

4/10

Poor

02 Nov 2025

Gilbert

Functionality for connecting to WIFI is user unfriendly, I was the third person having to return to Reception to have it enabled. Room cold on arrival, room heater functionality complex, no instructions availability. Toilet cracked, bathroom tiles cracked, rust on the handles for people with limited mobility. Everything about the Cadrona indicates faded glory with petty efforts to squeeze further savings out of running costs

Self

10/10

Exceptional

01 Nov 2025

Joan

Not much choice for hot vegetarian breakfast

Leisure Family

2/10

Poor

31 Oct 2025

erkan

The rooms were so dirty and outdated no staff available at night.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

stuart

Nice room thou pretty cold on arrival. Receptionist was friendly as were the heath Spa team. Argentinian guy behind the bar was quite annoying. Hotel a little tired in places but served its purpose

Self

10/10

Exceptional

22 Oct 2025

Ceri

Nice

Nice

Partner

10/10

Exceptional

18 Oct 2025

Sheila

Excellent stay . Spacious room . Good shower , very comfortable bed .
Blissfully quiet & beautiful view .

Business

8/10

Excellent

15 Oct 2025

Diana

Nice spacious room though a bit tired. Comfortable and clean. Nice atmosphere in the hotel. Evening meal not so so in parts. Lovely setting and decent golf course.

8/10

Excellent

14 Oct 2025

Elaine

A lovely hotel even if tiles in the entrance are strange as they look like mucky footprints . Evening dinner menu was limited and food awful . Don’t order Chicken tikka ! Room was lively but things like the muck round the soap dispenser were a bit concerning as to when it was last cleaned or filled . Breakfast choice and quality of food lovely but the areas around the Bain Marie’s were littered with spoiled food and clogged serving spoons and the food was always cold and even on our two week days busy from 9 am so had to wait over twenty minutes for a table .

Leisure Partner

10/10

Exceptional

09 Oct 2025

kimberley

The only complaint we had was the expensive meals inc b’fast and dinner,

Leisure Partner

8/10

Excellent

19 Sep 2025

Pamela

There was nobody at reception to check me in and I had to wait a while but the staff were friendly. Ordered room service which was not great as dish was slightly cold and I was charged quite heavily for the convenience! Room was quite noisy as above the area of the bar where people could sit outside.

Self

6/10

Pleasant

26 Aug 2025

joseph

Decent stay. Main reason I chose here was that it listed it had laundry facilities (according to its details on Expedia), only to come and find out there are no laundry facilities. Ended up having to find a hacky way to get my laundry done. But other than that, it’s a decent place for the night: spacious, comfy bed, front desk was really nice. It was good for a night, but wouldn’t really want to stay any longer honestly

Leisure Self

8/10

Excellent

25 Aug 2025

Fiona

Lovely hotel in beautiful surroundings.

Leisure Partner

2/10

Poor

24 Aug 2025

Craig

Properly needs attention, unclean restaurant tables dirty not cleaned. Staff can do better

Leisure Family

6/10

Pleasant

24 Aug 2025

James

Prepare to work for your stay

Even though it was a little dated, the hotel was nice and comfortable. It’s a beautiful location and we did lots of walking and enjoyed the pool and steam room.

However the service was poor at best. Breakfast was pure comedy. On the night of stay, I was frustrated to have to wait 15 mins plus to order a drink and then despite sitting patiently at the bar for 15 mins, the bar served someone who arrived behind me.
We waited so long to be served we went to another local pub for more drinks.
Breakfast was hilarious. We waited 30 mins to be seated in a queue, whilst looking at at least 10 empty tables. The food was quite nice but the service was so slow to clear tables that other hotel guests started clearing and cleaning tables to help get the queue moving. Never seen anything like a child cleaning tables at a hotel his parents paid for. Some young lass was literally telling staff what to do. Then to top it off one of the candle heaters under the food somehow grew to an actual fire. Another guest in a strong Scottish accent shouted ‘Fire. There’s a fire. Is there a fire extinguisher or a blanket’ to which no staff responded. Some guy put out the fire and everyone cheered. Breakfast was funny and quite tasty.

Partner

10/10

Exceptional

08 Aug 2025

Maureen

Beautiful views.Plenty parking and excellent service .Staff more than helpful at reception and food first class.

Leisure Self

4/10

Poor

08 Aug 2025

Pam

For a 4* hotel the building, in a lot of places, was tatty. In my room there was a lot of paint which had flaked off the windowsill, one of the windows didn’t close, there were chips on both the shower tray and sink, and the radiator was covered in rust. Some areas of carpet in communal areas was fraid.
There was a very limited amount of tv channels and the lift didn’t work the whole time I stayed. The receptionist originally directed me to the lift. I was up two flights of stairs, I am an OAP but there was no offer to help me with my luggage on arrival or departure.
I was asked during my stay to give feedback from the company and did. I got no response.
For the price I paid I was extremely disappointed.

Leisure Self

6/10

Pleasant

07 Aug 2025

Susannah

Very aged, limited breakfast, not worth the price

2/10

Poor

03 Aug 2025

Sarah

Give the hotel a wide berth

Bits falling off the entrance door, toilet door, bin broken, wardrobe door broken, wc broken/cracked gutter leaking, iron plug broke.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Paul

I felt the hotel was tired and the furniture dated, the food menue was poor and bar was very expensive.

Leisure Family

6/10

Pleasant

19 Jul 2025

Adrienne

Staff were insular and not helpful. We were not aware checkout was at 11 am and they actually opened our door and yells at us to get out.

Leisure Family

10/10

Exceptional

19 Jul 2025

Katrina

Great break with my husband

Leisure Partner

8/10

Excellent

17 Jul 2025

Verified traveler

Bar prices

Great hotel, swimming pool really good size that you can actually swim in. jacuzzi would be good in the future.
Bar prices unrealistic - spirit with mixer and zero beer just less than £20, won't pay that again.

Partner

6/10

Pleasant

14 Jul 2025

Verified traveler

Won’t be back. Initial bedroom dated and very poor wifi. Managed to get another room with good wifi but again the room was dated. Lift was not working but luckily I was on the ground floor. No biscuits with the coffee/tea in 2nd room. At one breakfast sitting no water available to drink next to the juices, they had ran out of some hot breakfast food and I had to ask for more (usually the food is checked and topped up regularly at other hotels). Bedroom view was lovely.

Self

8/10

Excellent

07 Jul 2025

Jed

Outstanding venue, location, staff and facilities but the sad part was the food which was very very expensive and so disappointing.

Leisure Partner

8/10

Excellent

01 Jul 2025

Richard

Short 2 day Spa break

Have stayed here many times

A good location for walking and quite

Needs to be refreshed, parts of the hotel are currently being redecorated but furnishings in the bedroom starting to show their age!

Spa and pool facilities good and staff there very accommodating and friendly

Partner

2/10

Poor

30 Jun 2025

Charles

The location is what we wanted.
Things that could have been better reception needing new flooring looked very dirty with tired looking furniture.
Further upgrade to rooms required extra keys,fridge,safe,,decor.
Why we wont be back served drinks in dirty glasses machine fault i guess.
Waiters not really trained enough, also BO personel hygine not coverd at dinner and breakfast.

Leisure Partner

2/10

Poor

28 Jun 2025

mark

We booked a rare overnight stay to celebrate my birthday, having arranged childcare for our two young children — but the experience was incredibly disappointing from start to finish. Upon arrival, there was no one at reception and we waited nearly 10 minutes before anyone acknowledged us. Our room was dirty: the safe didn’t work, there was no fridge, visible mould in the bathroom, and a stained headboard that left us uneasy. When we complained, we were told no other rooms were available and the only solution offered was a re-clean.

The hotel felt run-down. The lifts were out of service, the pool area was unclean, the steam room didn't function, and the spa itself was in poor condition. My massage was interrupted by scratched, skipping CD music and noise from an adjacent waiting area. Worst of all, the therapist ignored my request for lighter pressure, leaving me in pain.

Staff at Spikes Bar were rude when we asked about food, replying simply “not today.” We ended up paying £10 for four dry, stale chicken wings at the main restaurant — a total rip-off. In the morning, the kettle in our room was full of mouldy water and the mugs were dirty.

This was meant to be a relaxing birthday treat, but instead it was a stressful, unhygienic and disappointing experience. I am requesting a full refund and hope the hotel takes serious steps to improve. I would not recommend this hotel to anyone based on our stay.

Leisure Partner

6/10

Pleasant

26 Jun 2025

Verified traveler

Needing a good hoover

Our room was clean and comfortable, cannot fault the room.
The dining area/restaurant was not clean. We were seated at the window on tuesday early evening and I looked down and noticed the carpet particularly grubby with lots of crumbs, we had the same table next morning, the same crumbs plus more, by our final morning on thursday we were siting further back so could see all along under windows, wrappers, chips, crisps etc all still lying. It felt like no attention to detail, place getting quick hoover in middle of floor. They are in the middle of painting the stair well so some attempt to freshen it up. The lift was out of order however this didnt effect our stay. Our bedroom had no faults however we wouldnt stay here again, much nicer hotels for the money

Partner

8/10

Excellent

17 Jun 2025

Richard

.

Leisure Partner

6/10

Pleasant

17 Jun 2025

Caroline

We arrived late after a long drive. Reception was indifferent Room was fine if a little tired . Comfortable bed

Business

6/10

Pleasant

16 Jun 2025

Tracy

Friendly staff and very comfy bed. Room seemed a little dated. Breakfast lovely. Disappointing that pool was closed but overall nice stay

Friends_and_family Family

8/10

Excellent

06 Jun 2025

Gillian

No plug for sink and outsidr windows needed cleaning
Apart from this it was ok.

Leisure Partner

2/10

Poor

05 Jun 2025

Jordan

I booked the superior room and it was anything but. Dirty linen, holes in the divan, shelving was battered, bathroom panels in a terrible state, no leather left on headboard, chairs were in a right state and a dusty smell to boot.
I asked to change rooms and was taken to the only other superior room which was in just as bad state. The hotel worker even commented on how bad the smell was.
Had to downgrade my room to find one that was clean enough to stay in.
The surrounding area is beautiful but this hotel needs a major refurbishment it’s tired and dated and I wouldn’t waste my money staying at another Macdonald any time soon.

Business

6/10

Pleasant

03 Jun 2025

Verified traveler

Overpriced.

Room was fine, zero WiFi on the lower ground floor. Breakfast was extortionate (and not particularly good). Website said pool and sauna were being renovated but I didn’t go to check if they were open (no reduction in price of stay).

8/10

Excellent

27 May 2025

sanjeev

There was a pungent smell in our room as you opened the door maybe the fabric chairs need washed tv is out of date as no Bluetooth facilities the bed in our room was two singles bases joined together the latch that should lock them together was not fixed so the beds were splitting apart when we were about to use them bathroom nice and large clean food in restaurant is overpriced Indian section bland tasteless service in restaurant great manager and waiting team location is beautiful where to hotel is chefs need to be trained better carpets in rooms need washed so that rooms feel fresh

Business

6/10

Pleasant

27 May 2025

mark

Average

Rooms are tired, now also cashless

Friends_and_family Friends

6/10

Pleasant

26 May 2025

Susan

Okay stay

Could do with some improvement, carpet in rooms very worn and stained. Same with upholstery, sofa in room had holes in the upholstery and appeard dirty. Beds comfortable, ensuite clean and nice shower with Elemis products. Reception staff very helpful. Pool, sauna and spa unavailable for use but we werent informed either before our stay or at check in.

Friends_and_family Family

6/10

Pleasant

21 May 2025

Howard

2 night stay neat Peebles

2 night stay. First room had view of car park and a large stain on carpet. We were moved to a room with a lovely view of golf course. Breakfast was nice but our main complaint is to Hotels.com for not advising us that the pool was closed for a few weeks.

Partner

8/10

Excellent

19 May 2025

Elaine

Hotel nice ,breakfast disappointing.

Reception welcome was very good .
Room was very good ,nice and comfortable.
Restaurant for dinner was very pleasant.
Breakfast was shocking ,we were seated, waiter wanted our hot drinks order and hot food order ( we had only sat down and haven't even seen the menu).
We waited a long time for our hot order to be taken ,in fact 2 clients stopped the waitress to give there order .We went for fruit and cereal, while awaiting our hot order.
Hot order came and our finished cold food plates were still on the table we had to move them ,because the waiter only has 2 hands !!!!.
No supervision of tables ,tables left with dirty plates and cutlery.
I went to get bread to toast ,,no tongs to lift any bread or pastries .
Nobody came to ask if everything was okay .
I wouldn't class the breakfast as busy ,,just not enough helpful staff that know what they are doing .
Very disappointing..
Im glad the breakfast price was included in the room price because £24 per person is very expensive.

Partner

4/10

Poor

17 May 2025

Carole

Go elsewhere that deserves your business

Such a shame McDonald Hotels are not investing any money into their properties. They should be ashamed of themselves. We visited here in 2021 and found it to be charming. Such a beautiful location and service as a 4 star hotel should be. We returned for another 1 night stop over this week and were so disappointed to find the hotel tired and grimey with dreadful carpets and faded drapes, cracked tiles and even a hand towel hanging on the back of the bathroom door from the previous guests! The reception staff were pleasant and welcoming but the prices in the bar and restaurant were terrible. Breakfast was £24 Person if you didn’t book it with the room, but then also they had a £6 supplement for certain dishes like avocado on toast, eggs Benedict and eggs royale etc and the moment I ordered one of these dishes I was immediately asked if I realised this incurred a £6 surcharge. Obviously being able to read I could see this and said yes, and to my amazement, instead of adding it to the room bill for checkout, the card machine was whipped straight out and we had to pay there and then before breakfast was even cooking. Having then tasted the poor excuse for this dish with hard poached eggs, a measly amount of hollandaise sauce, a far from fresh muffin with very strange textured salmon, I could then understand why, as frankly I wouldn’t have paid £15 for such a sub standard offering let alone £30. Thank god we were only there for one night. We won’t be returning again as frankly I be

Partner

10/10

Exceptional

14 May 2025

J

Super Hotel

Super place and super staff

Business

8/10

Excellent

05 May 2025

Cath

Great stop off for family wedding at Kailzie gardens. Thanks

Partner

10/10

Exceptional

26 Apr 2025

Susan

Very quiet, checkin was seem less, very easy and room was beautiful. I had booked a king and required it to be a twin, this was no problem and the ‘late maid’ setup the room perfectly! Highly recommend this hotel.

8/10

Excellent

24 Apr 2025

Charles

Cardrona - mostly good.

The facilities were very good and we were very comfortable. The restaurant experience was poor - long waiting times to be served, had to ask more than once for water, menus etc. Customer focus was missing. Seemed like the restaurant staff needed more training & supervision.

Partner

10/10

Exceptional

24 Apr 2025

Jane

Feet Up.

Lovely 3day break. Food was lovely, serviing was very helpful, staff were excellent willing to go the extra mile. Really nigh time with no hassles recommend it to anyone.

Partner

10/10

Exceptional

23 Apr 2025

Verified traveler

Excellent location

Great short break in a lovely hotel in beautiful surroundings

Friends_and_family Family

8/10

Excellent

18 Apr 2025

Amanda

The location and staff at the hotel were brilliant but sadly the rooms (at least my room) was badly in need of renovation and a good clean. The bed was super-comfy and I liked the water fountains on each floor, although sadly none of them had gas for the sparkling water option. Breakfast was lovely, plenty of choice and served piping hot.

Leisure Self

8/10

Excellent

11 Apr 2025

Serena

Location of outstanding beautt

Leisure Friends

6/10

Pleasant

06 Apr 2025

Katie

Hotel is on beautiful grounds and in a stunning location. However, the rooms are a bit aged and need some work to really be a top level hotel. It felt as though it had mostly new staff working - service reflected lack of experience and thought. There were some experienced staff who were excellent but not enough of them. Lack of attention to detail, lack of dining options, lack of those nice touches that make a hotel special. Overall, a safe and pleasant stay, but wouldn’t necessarily choose to return to the area to stay here.

Leisure Family_with_children

10/10

Exceptional

29 Mar 2025

Helen

The deluxe room overlooking the golf course with opening patio doors was excellent and made our stay memorable.

Leisure facilities such as swimming pool, steam room and sauna were good and the spa staff wonderful.

On arrival, Bob on reception made us feel welcome and was brilliant.

Dining in the restaurant in the evening was pleasant and with good menu options however breakfast service disorganised with being asked to wait while a table was made available which was annoying as never experienced this before at other hotels we have stayed at.

The hotel is perfectly located for hiking and beautiful views so scenic. We couldnt fault any of the staff they were all wonderful and polite.

We will certainly be visiting again as one of the best hotels we have stayed in.

Leisure Partner

6/10

Pleasant

21 Mar 2025

Vicki

Spa facilities were basic and not very clean, a bit disappointing. Room was a good size and bed very comfortable

Leisure Partner

8/10

Excellent

17 Mar 2025

Steve

Loved the Spa, 18 metre swimming pool, sauna and steam room.

Leisure Partner

8/10

Excellent

16 Mar 2025

Sarah

Hotels pretty run down, our room was a good size but curtains were ripped and carpet stained. Most of the staff were great but the breakfast staff with the exception of the manager all just walked around aimlessly. Almost every table was covered in dirty plates and they just walked past them back into the kitchen at snails pace. Pool is a good addition and hotel is a great position to access peebles if yiu have a car as about 5 min drive

Leisure Partner

8/10

Excellent

12 Mar 2025

Patricia

Nice Spa, bar is a bit dismal

Business_and_leisure Partner

6/10

Pleasant

28 Feb 2025

Ian

Only thing wrong was poor internet signal

Business Self

10/10

Exceptional

22 Feb 2025

Jane

Jane disabled lady as well asmy husband also disab

The food was excellent.
The room was comfortable and spacious.
The staff were excellent in every area of our stay could not fault them.
I would highly recommend the Cardrona to anyone

Partner

6/10

Pleasant

02 Feb 2025

Ian

The WiFi was poor and kept loosing signal. Not as bad after moving rooms.

Business

10/10

Exceptional

25 Jan 2025

Gillian

Lovely hotel with friendly staff and good food.

Leisure Partner

8/10

Excellent

16 Jan 2025

Graham

Lovely location with good countryside views. We found the waiting staff and one night male receptionist were not very welcoming with a smile 🙁 Daytime female receptionist was jolly and chatty and helpful 😀.
The bed maker made the quilt cover too short and didn’t reach our shoulders. Following morning we pulled the excess quilt cover out of the bottom of the bed and had a better warm night sleep. Very good breakfast.

Leisure Partner

8/10

Excellent

11 Jan 2025

Richard

The hotel is in a brilliant location

Leisure Partner

10/10

Exceptional

11 Jan 2025

Alison

We had a one night stay and could not fault a thing, will definitely recommend to others

Friends_and_family Friends

10/10

Exceptional

10 Jan 2025

Christopher

Perfect stay

Lovely hotel, pool, sauna, steam room and a great breakfast

Friends_and_family Family

10/10

Exceptional

04 Jan 2025

Lesley

Great facilities..
Staff were attentive to us considering I sure theve just had a busy festive period
Fiona on reception is an asset to the hotel.

Leisure Partner

2/10

Poor

03 Jan 2025

Syed

Awful

It wasn’t nice , beds were like sofa come beds , which were not comfortable and double bed was was too small like single bed , there was only hot water in taps , pool closed 2 hours early on our arrival, chairs in room were too dirty , overall it was just a waste of money .

Friends_and_family Family

10/10

Exceptional

29 Dec 2024

Claire

I have just had a lovely stay here. The room was very comfortable and clean. I noticed a previous review saying that the room was cold. I put the heater on and it was warm in 5 minutes. The staff were amazing especially check in at reception, the bar and the lovely lady at the spa. They were all so helpful and attentive. I had a lovely time at the spa. Room service was nice. It was such a relaxing stay. I will stay again.

Leisure Self

6/10

Pleasant

23 Dec 2024

Sharon

Lacklustre

Room was spacious but not set up as you would expect for a 4 star. Bed comfortable. Mirrored door came off the runner when I slid it open, husband put it back in place. No kettle, no hairdryer, mismatched cups, 1 packet of biscuits. Bathroom products were lovely. Lounge area had no fire on so not very welcoming and temp was cool. Enjoyed dinner, less so breakfast. Pool and steam room were good.

Partner

10/10

Exceptional

09 Dec 2024

Gillian

Bedroom heater was not working so we were given an upgrade ro a superior room. Would recommend a visit.

Leisure

6/10

Pleasant

02 Dec 2024

David

Having stayed here in the past I found this hotel disappointing no tv working in bedroom despite staff effort to fix it. We found the bed less than comfortable and noisy from the road Evening meal had to be reheated all of which means I may not be returning to this Hotel

Leisure Partner

10/10

Exceptional

02 Dec 2024

derek

Very nice

Business Self

10/10

Exceptional

01 Dec 2024

Allison

Beautiful location, personnel very attentive

Business_and_leisure Self

10/10

Exceptional

01 Dec 2024

David

Xmas Market Trip

Excellent stay all in all.
We was planning to attend the Edinburgh Xmas markets but didn’t want to stay in the hustle and bustle of the city center. We wanted a hotel with a pool so this hotel fit the bill exactly! It’s about 45 minute (very scenic) drive from Edinburgh and better still there’s a bus literally on the doorstop to the city center.
We checked in at approx 10pm and found the hotel and its staff to be warm and inviting. The room was very spacious with all the amenities you’d expect (coffee/tea equipment, iron, ironing board, hair drier) and even a branded luxury was kit included! The bathroom was spacious with hot water and good water pressure.
The main king size bed was very comfortable and the bedding pristine and warm. Our daughter’s sofa type bed was less comfortable and the mattress was a bit thin and flimsy but she said it was ok to sleep on.
We had the full English breakfast which was cooked to perfection but wasn’t the biggest breakfast. I’d have liked hash brown, beans and more mushrooms but couldn’t knock the quality.
We used the pool which was lovely (but a little cold) the steam room and hot rock sauna were fantastic. Better still they allow children over 8 into the saunas which my daughter loved.
Areas of the hotel are a little tired and need a bit of a touch up but all in all a very nice stay.
Thanks to the staff who were very helpful and made it a really pleasant stay.

Friends_and_family Family

8/10

Excellent

30 Nov 2024

William

Excellent as always - thanks

Excellent stay as always, beautiful setting, great staff, relaxing spa experience - all good. Outstanding breakfast. See you soon!!!!!

Partner

6/10

Pleasant

24 Nov 2024

Andy

It was ok

Business

6/10

Pleasant

20 Nov 2024

NEIL

Was all fine, apart from the room being very cold and the heater didn't seem to do anything even when turned up, the towel rail also didn't want to work and when you tried to turn it on the knob came away exposing wires.

Otherwise was a nice place to stay for the price.

Business Self

8/10

Excellent

20 Nov 2024

Mark

Lovely hotel, breakfast is very nice and plentiful. Swimming pool although a little dated is very nice. Hotel is let down with the price of drinks from the bar, pint of Guinness, rum and lemonade, £14.95.

Leisure Partner

4/10

Poor

17 Nov 2024

Verified traveler

Hotel was nice and staff in the restaurant and check in at reception were great. Food and facilities were great but there no heat in our room. We managed to change room and the next room the heater also did not work. Reception were not helpful after this and did not offer any other solution or a portable heater so was a cold overnight sleep. We had to sleep with jumpers on.

Partner

6/10

Pleasant

13 Nov 2024

Verified traveler

Beautiful Location

Hotel is in need of a refurbishment.

Partner

10/10

Exceptional

08 Nov 2024

Thomas