Name: Crown Vista Batam
Address: Komplek Top View Garden, Batam Island, 29432, ID

10/10

Exceptional

27 Jun 2025

David

Excellent hotel for a very competitive price.

Friends_and_family Family

10/10

Exceptional

08 Dec 2024

Elly

This is easily one of the best hotel in Batam, the view is amazing! We are going to stay here again on Christmas and New year! But the breakfast is horrible, I am sorry but all the cakes are hard and cold. Maybe if there’s pancake made fresh and warm bread with cheese that will be wonderful. I don’t even see oranges offered, food are so little at a time so it always runs out. The taste of the food is also not on par with other similar hotel. It’s a shame because the decor and the hotel itself can easily be 5 stars! Marble side chair, balcony overlooking Batam. It is amazing view and stay overall.

4/10

Poor

18 Dec 2023

shashank

The location is wonderful, The property is dilapidated and not maintained. Sofas have stains. Understand that it was a quarantine facility during COVID times and has not been upgraded since. The drinks menu in the bar is very limited, the live band though on a Saturday night was awesome, still the bar was deserted. It overseas the city and there is a nice balcony but not well kept. The noise from the traffic on the highway below and the mosque is very disturbing in the room. The staff though was pretty cordial. Limited vegetarian options in the menu.

Leisure Self

6/10

Pleasant

17 Dec 2023

Chean Veen

Short of being a resort and yet a hotel slightly far from town, the only comfort that the hotel provides is free shuttle services and an extremely friendly and bilingual service team who goes all out to help customers.

If only facilities and amenities could be upgraded, I would have given it a 4 star rating.

Leisure Family

6/10

Pleasant

19 Mar 2023

CHEE KWONG

View is good as long it is not facing the residential property which is 30m apart. Breakfast is OK. Room needs upgrade as it is old, dark and got some odor as well as the corridor. Floor dusty. Gym facilities and pool is ok , however the spa pool a bit dirty.

Business_and_leisure

8/10

Excellent

12 Feb 2020

Larry

Crown Vista is on a hill side overlooking the City of Batam. It has a nice breeze current that sweeps up the hill making the climate very pleasant. The hotel has a clean large first class swimming pool and hotel provides regular daily free shuttles to two different large malls.

Staff are very friendly professional and top notch. Can not say enough about the pleasant staff.

Self

8/10

Excellent

08 Feb 2020

Larry

Pleasant stay staff were all very positive friendly and efficient.Used the large swimming pool daily. It was not busy clean and warm.

The hotel has a free shuttle bus to two different malls. The Naygota Mall is bigger and much better with more choices for stores and restaurants.

Mall meals are reasonable and varied.

Both malls have large supermarkets that are very good for picking up soft drinks, fruit and snacks.

Hotel drinks are over priced by several hundred per cent.

Self

8/10

Excellent

24 Sep 2019

Chan

Not near to mall, but they provide shuttle or you can book grab. Breakfast not much variety. Overall are fine and value for money.

Leisure Partner

10/10

Exceptional

16 Sep 2019

david

Nice get away

The hotel staff was nice and friendly. I was picked up from the ferry terminal by the hotel driver he was very friendly. Upon checkin the front desk staff was very friendly as well. The D-nest bar was good as well the food was good and they had a few craft beer that were nice as well. The band there was quite good as well.

Partner

8/10

Excellent

26 May 2019

Keith

The stay was pleasant and the staff was kind to allow me to check in earlier.

Friends

8/10

Excellent

21 May 2019

Clair

Noisy

On both nights of our stay, it was very noisy. We were in room 222, the receptionist informed us on our second night it’s because there’s a wedding and the ballroom is just above our room.

After complaining about, the receptionist by the name of Windy did not bother offering to move us to another room despite my husband asking her to.

Partner

6/10

Pleasant

18 Apr 2019

Verified traveler

The decoration of the room could have much better with just paint in soft colours and not wallpaper.

Friends_and_family Partner

10/10

Exceptional

30 Dec 2018

Verified traveler

i checked in on the 22/12/18 and stayed till 24/12/18. During the 2 days of stay, I thoroughly enjoyed my stay. Firstly , I was greeted with a big surprise. The front office has upgraded me from a standard to Deluxe room. The room is not only neat and tidy,but what i like most is the huge balcony with chairs and tables. Facing the view, there's a huge screen. My son was happy to sip his drinks and enjoyed the viewing the screen. at that time, it was on football. Staff are friendly and I give credit to the front office manager, David. He replies promptly . Hotel has a free shuttle to BCS and Nagoya Hill to and fro. It has a spa, I did my facial, massage and eye treatment for Singapore 50. It is really good . I am sure, i will visit again and stay in the same hotel again.

8/10

Excellent

24 Dec 2018

Ravindran

Nice and quite place but no mini shops to buy things . Need to take taxi if wants to buy things

10/10

Exceptional

01 Jan 2018

Liew

Wonderful Trip with a Good Hotel!

Hotel condition not bad actually, Night scenery is good because on small hilltop, Staff are friendly & helpful, Breakfast is good, Free shuttle bus to local shopping mall is a plus point.......... overall very good! Happy Trip! Will come again!

Family

6/10

Pleasant

24 Dec 2017

Sue

Nice night bird’eye view

Like the quiet ambience. Good get away from bustle of city. Windy n nice bird’s eye view at balcony to cityscape. Friendly n helpful staff
Overall hotel seems clean well kept but wonder why the bath curtain is not changed when it’s stained with mold. Not an expensive item to change often.

8/10

Excellent

04 Dec 2017

Willie

Great View

Good sencery view. Live band and DJ are awesome.

Family

10/10

Exceptional

02 May 2017

James

good

nice room, good service with friendly staff.

Family

8/10

Excellent

02 May 2017

RENZ MARK DANYL RAMOS

Hotel on a hill top

Hotel is on top of a hill and to get to city area one must arrange for transport to get there. Suitable for guest who want to stay a bit further from the city. Getting the deluxe room will give you a good view. Some of the amenities could use some upgrading as it looks quite old. Nevertheless their staff made up for the amenities being old as they were very helpful and attentive. Kudos for always being so hospitable and always having a smile on their faces.

Family

10/10

Exceptional

31 Oct 2016

Verified traveler

Very friendly staff. Very comfortable. Excellent breakfast spread.

Family

10/10

Exceptional

25 Oct 2016

nrlmsr

What you see is what you'll get.

I got the Deluxe Room for 2 pax, we even got the 1 for 1 Spa. Food was great and the romm great too. The view from the balcony was even greater.

6/10

Pleasant

02 Jun 2016

SOON HUA

Stay here if you prefer some quiteness

Stay a night in this hotel to attend a colleague wedding dinner. There's nothing around the hotel where you can shop. Shuttle service is available to nearby shopping mall but the frequency is low.
I asked for an iron and board but they only have one and only one burnt out iron and board for me. I guessed they can't be bothered with it as majority of the guest are here for holiday. The hotel is running and been maintain on a minimal standard. But I must comment that the staffs are friendly and responsive. I emailed them very last minute to arrange a pick up and they responded almost immediately and got the arrangement done.

Family

6/10

Pleasant

27 Mar 2016

G

It was a nice and friendly staff,only that the flush in the bathroom was not working well

Family

10/10

Exceptional

15 Mar 2016

Verified traveler

strongly recommended

very pleasanf

Family

6/10

Pleasant

14 Mar 2016

Marwan

vista venture

Not too bad with a hill top view and a nice pub. Memorable night with a pr.

Family

6/10

Pleasant

17 Feb 2016

Verified traveler

V-day in Batam

It was quite far from Nagoya Hill and the other malls - however we were okay with this as we wanted the peace. The room had a musky smell, even in the toilet. The bedsheet had a few yellow stains. Breakfast was okay with a handful of Indonesian and International food. But you could tell the staff were really trying to provide the best service they could and they were very nice and friendly.

Partner

8/10

Excellent

08 Jan 2016

mazlan

a peace, privacy and calm place.

it was the same good feeling that i had for my stay as a week before that too only that this time i was given a room with nothing to view from the window.i forgot to make an early reservation for that previuos room 214.but everything else is still great with a frienly staff,pub waitreses and the band members.it was a happy n peaceful stay n will be back again someday.

8/10

Excellent

04 Jan 2016

Liew

Hotel with Reasonable Price & Moutain View Scenery

This Hotel definitely not a bad choice with good pricing & Hill view Scenery. Highly recommended, Thanks!

Partner

8/10

Excellent

30 Dec 2015

mazlan

value for peace of mind and money.

I went on a christmas holiday for a 3day2nites stay.was surprised with the cleanliness n beauty hotel lobby and a helpful staffs. was given a room with beautiful views of nature from my window.i was pleased n happy yet the room is clean,confort n tidy. went alone yet never felt bored at all caused theres an outdoor pool,spa which is recomended,rest. and indoor n outdoor pub with liveband and beautiful scenery n theres few trips free shuttle bus to shppg ctr.it is suites for all n that is why i've booked and coming back again on this newyear 2016.for me its a 2thumb ups for this hotel.

4/10

Poor

01 Dec 2015

KO

Bad experience

Bad experience my room was above the disco , Had to go to bed after 2am after the disco stop their music.

8/10

Excellent

11 Nov 2015

Nuryati Binte Mokthiri

Need more rooms for improvement.

Rooms with cockroach all over.
Swimming pool to dangerous for children (Slopped).
Jacuzzi water slightly hot.
Others were great and staffs were friendly and helpful.

Family

10/10

Exceptional

23 Oct 2015

Lee

Cleanliness of room

Only 1 night stay at crown vista hotel
Excellent service very good

Partner

8/10

Excellent

30 Sep 2015

Verified traveler

grand old lady

Lovely old style grand hotel with attentive professional staff. A little,dated in parts but made up for with excellent attitude of staff. Is not close to town but hotel bus will drop off and collect for fee. Very enjoyable stay

Family

10/10

Exceptional

19 May 2015

Verified traveler

Comfortable stay

Always give me perfect stay. Definately go back to stay for my short holiday. Wonderful. Specially spa is awesome cheap and nice.

8/10

Excellent

14 Jan 2015

Verified traveler

business trip

Pleasant stay for an overnight business trip.

10/10

Exceptional

08 Jan 2015

Verified traveler

Good Getaway From City Life.

I love hill top hotel with panoramic view. Fresh air. Nice scenery.Good getaway from city life.Friendly and helpful hotel staff.Clean toilet n spacious bedroom.I like it. Will book again.

Partner

2/10

Poor

20 Oct 2014

Verified traveler

under renovation should have inform earlier

not good caught by surprise which is under renovation and no shop around bad food

8/10

Excellent

13 Oct 2014

Suppaya

Short Get Away

A short weekend holiday and had a lousy buffet breakfast experience on the first day. But the following day with all the crowd done. It was very peaceful and excellent service from the staff.

Partner

8/10

Excellent

12 Oct 2014

Hildur

Nice and helpful staff but a bit away from centre

The hotel is pleasent and the room was big and clean (besides of one dead bug in the closet, but that can happen I guess). The bathroom was a bit worn down which was the biggest flaw of the room. The pool area is nice, but the bar is expensive.

Stayed there with my boyfriend for 3 nights. We took a cab to the city which was ok, but gets pretty pricey if you do that all the time. The hotel has a free shuttle service though! Although it was away from the centre I liked it. It was peaceful and the view was great.

The only thing that really bothered us was the lack of food for the breakfast. I am unsure if it is a general problem, or if it is only due to the construction of the kitchen (we had to eat in an alternative \"restaurant\" on the 2nd floor).

All in all good value for money and very friendly staff.

8/10

Excellent

17 May 2014

gladys

Scenic Tranquility

A peaceful place on a hilltop, away from the bustle of the city yet near enough. Love the 'heated outdoor tub' n the spa which are clean n well maintained. Room is basic n average. Service staff are above average. Will come back

Family

6/10

Pleasant

10 May 2014

Natasha

Opinion

The service is good.They have free transportation for u to go to the mall and will pick u up after u finish.

Partner

10/10

Exceptional

11 Mar 2014

surendran

Very very good ..

4/10

Poor

23 Dec 2013

gabrielle

Very run down bathroom

The toilet sink was leaking water and the bathroom door was badly corroded . Not pleasant

4/10

Poor

11 Dec 2013

Verified traveler

location is not accessible

As hotel is on top of the hill, no matter where you are heading, you have to cab. Very inconvenient. Bed is super big but the pillow not very comfortable. Bathtub very small so I didnt use.

Partner

10/10

Exceptional

25 Nov 2013

Kath

Great views, great location,

This hotel has the best value for money, fantastic views of batam great service large clean rooms great pool to relax after a long day shopping.The hotel has massage facillity and weekend nightclub yummy breakfast and fantastic staff thanks for the stay. Has a free bus service to the shops, different shops everyday and cheap taxis to get around if you want to go somewhere else.

6/10

Pleasant

29 Oct 2013

Amy

Alright stay.

The hotel is prominent from afar but the actual location is up in a hill and you will need to take a cab out if you wsh to go for a meal or shopping. I thought they have free shuttle services (as what most hotels in batam have) from the ferry terminal to the hotel, but sadly they dont. Breakfast range was fine, apart from the service staff not clearing/cleaning the tables properly for the next guests.

Family

8/10

Excellent

25 Aug 2013

Verified traveler

Very Good Value

My wife and I had 2 very restful nights in this hotel... Best thing being the views... Close to Batam centrevia taxi... But away from all the noise and busstle....

8/10

Excellent

08 Jul 2013

Verified traveler

Good room/view

Overall good. but the shower tap gave way and was detached. I cam bacvl late night and wanted to shower. the tap got detached and I was lucky I could put it back on my own and took a shower. I reported it to the hotel staff on check off . therefore their maintenance need to be improved. Thanks Man

Family

6/10

Pleasant

08 Jul 2013

guy

Hotel is very good for family stay and is comfortable downside a bit far from center and Nagoya staff very nice breakfast needs to change a bit as needs more traditional bacon and egg style to be added plus room service food would be a big plus.

10/10

Exceptional

04 Apr 2013

Stephen

A worthwhile place to stay.

The Crown Vista is located about 20 minutes from the Batam Centre. The average fare from the harbor front is 50,000 rupiah. The staff were very professional and tried to engage in English whenever possible. The room was huge, you could have held a conference in it and it also had a wonderful balcony area.
The room amenities were great and because of the size and all the additional appointments, you could just sit and relax. My wife loved the spas and was effusive in her praise of the staff who looked after her.
The Scenery Restaurant provided a variety of food, from the buffet breakfast which was varied and delicious to a well rounded menu for the rest of the day. I ate predominantly Indonesian fare and it was marvelous. My wife tried a variety of dishes and in almost every case I ended up sharing my meal with her. The food was good, but not really what she wanted. The flavors and aromas arsing from the food was mouth watering.
I cannot state enough the wonderful way in which the staff went out of their way to ensure we had a relaxing and enjoyable stay.