Name: Aston Inn Gideon - Batam
Address: Jl. Komp Penuin Center Blok AA, No.1, Batam, 36000, ID

8/10

Excellent

19 Apr 2026

Chia

Breakfast could be better.
Some food served are not hot.

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Sylvia

Room was clean and bed was comfortable. Location of the hotel is great. Unfortunately, there is a small opening at the side of a window (despite being fully closed) - hence, we could hear noise and daily prayers clearly throughout our stay.

8/10

Excellent

25 Oct 2025

Fook Choy

Good value for money

Partner

6/10

Pleasant

07 Oct 2025

Jin

Best location! Near 2 shopping malls and a big food court opp. I travel to Batam twice or more a year, this hotel is my everytime choice. I had been booking the deluxe room but this time i booked a larger room De Luxe but was disappointed tho i paid extra for it. There is no table to have your meal if u pack food to eat in your room. Only table available is the dressing table. When we asked the staff for a table, they gave us a 'kind' of stare and suggested us to eat at the lobby instead. In the end, we have to move a table from the smoking room and return after our meal everyday. Do NOT book the De Luxe room. Not comfy, inconvenient n too bright - the room light up after 6am!

Partner

10/10

Exceptional

13 Aug 2025

Marvin

This is my 2nd stay with Aston Inn Gideon Batam over the past 2 months. It's not an overstatement to say that they are the best hotel in the Penuin area.

Surrounded by massage centers within 200m, most crowned with an average rating of 4.9 stars on Google Reviews, if you're prepared to be blown away by massage paradise, this is the place to be.

The restaurant within the hotel only serves breakfast, but you will be spoilt for choices with great tasting local food, all within walking distance at any time of the day.

The sound insulation of the hotel room was exceptional as we were not able to hear the slightest noise at all from outside the windows, the corridors and the neighboring rooms.

View was not a priority for us at all, the hotel was neither situated by the sea nor was it a tall building. So, please do not expect any breathtaking views, we're just thankful that it let's in enough sunlight.

TL;DR? This hotel is best for location, good service, location, great comfort, convenience, excellent value and most importantly, location.

Leisure Family

4/10

Poor

11 Aug 2025

Lim

No worth of money

bathroom hot water is damn slow or weak. unable to have hot shower. Toilet door is loose. No hand / small tower. Not worth of money

Partner

8/10

Excellent

11 Aug 2025

Damond

Shower water improvements needed

Water heater is not hot.
Water pressure is weak.
I stayed at level 4.

Business

8/10

Excellent

11 Aug 2025

Damond

Shower water pressure n heater must improve

The stay was good. 18 of us all the hotel for the location. We stayed more than once.
However, during this stay we noticed that the shower watervpressure and water heater do not seem to be doing well. Needs to resolve this to bring us back.

Friends_and_family Friends

8/10

Excellent

09 Jul 2025

Paul

Professionaly managed hotel. Good experience.

IT technology made checking in more up dated.
Pleasant staff except for some conversional languages problems.

Friends_and_family Friends

10/10

Exceptional

09 Jul 2025

ELIANA

Nice and convenient place

Leisure Friends

8/10

Excellent

25 Jun 2025

William

Book a family room for our family of 2 adults and 2 kids. The Family room is spacious and clean. Staff are courteous and helpful. Hotel location is very good with many eateries, massage parlors, 2 big shopping malls (1 old & 1 new), plenty retail shops and even a wet market all within short walking distance. Overall good value for money and highly recommended.

10/10

Exceptional

10 Jun 2025

lim

Check in was fast. Breakfast was good room clean..

Leisure Partner

6/10

Pleasant

21 May 2025

SIEW PENG

Convenient location but need to improve cleanlines

Location is good and convenience with lots of eateries and massage shops. Near 2 shopping malls. But breakfast buffet is really not good. Room cleanliness can be improved, my daughter was itching all over her body.

Friends_and_family Family

4/10

Poor

12 May 2025

Chan

Worst stay

Our room near to mosque so early morning prayers and bext room baby cried whole night

Friends_and_family Family

8/10

Excellent

03 May 2025

Wai Ngan

Decent price n area

All are decent except for breakfast, decent variety but taste no good. Service is good.

Friends_and_family Friends

4/10

Poor

08 Apr 2025

Raymond

Rooms and check in all good. However, breakfast was very slow. It should start at 6 am but a number of items were not ready. The egg station was slow and also didn’t start until way past 6 am. They were much better previously but things have deteriorated. Many of us go out for golfing and we need the early start

Friends_and_family Friends

8/10

Excellent

01 Jan 2025

Andy

Great location

Slightly old, good location to nearby shopping mall and eateries

Friends_and_family Family

8/10

Excellent

30 Nov 2024

Wong Kai

Clean, convenient and friendly staff. Recommend.

Leisure Friends

8/10

Excellent

24 Oct 2024

Martin

Everything is fine except the shower spray is weak and the shower gel dispenser is not functioning well

Partner

8/10

Excellent

06 Sep 2024

Verified traveler

Only stayed a night. All was good. Near eatery and shopping. Room was clean and spacious. Fast check in/out of the hotel. Will come again.

Friends_and_family Friends

10/10

Exceptional

02 Sep 2024

Yam Hui

The location was fantastic, making it convenient to explore the city. The staffs were friendly and helpful. The facilities were great and offer everything that I need for a comfortable stay. The cleanliness of the property was excellent and ensuring a pleasant and hygienic environment throughout my stay.

Leisure Family

10/10

Exceptional

01 Sep 2024

Verified traveler

Room was clean and comfortable. The biggest attraction of this place is its location.

Friends_and_family Family

10/10

Exceptional

17 Jun 2024

Loh Kah

Great location. Market is just nearby n grand Batam mall is less than 10 mins walk. Friendly n helpful staff.

10/10

Exceptional

17 Jun 2024

Loh Kah

Excellent location n friendly staff.. Will stay there again.

10/10

Exceptional

10 Jun 2024

Verified traveler

Friendly reception and allowed early check-in when room are available. Good location, easy accessible to various massage shopping and dining areas.

8/10

Excellent

05 Jun 2024

hwa

Easy access to shopping and food.

Business_and_leisure Self

10/10

Exceptional

03 Jun 2024

Ching Mee

No comment

Leisure Partner

8/10

Excellent

22 May 2024

Sam

There is a problem with the Shower in toilets. It take long to get warm water

Leisure Friends

6/10

Pleasant

02 May 2024

KOK YONG

Breakfast cooked food not very appetising.

Leisure Friends

10/10

Exceptional

05 Apr 2024

Prasanth

Very close to key areas - massage, malls, food, convenience stores

6/10

Pleasant

14 Feb 2024

Liow

冲凉水很小，热水要等3分钟才会有，其他都还能接受，地理位置很好。

8/10

Excellent

13 Feb 2024

MUN WAI

Best Batam shopping location

Everything is good, expect for room cleaning always forget to give full set of toilette…
(eg. Towels, shower/shampoo gels, shower cap)

Friends_and_family Family

10/10

Exceptional

13 Feb 2024

Verified traveler

Not the first time,won't be the last!

Comfortable,convenient location and reasonably priced.

Friends_and_family Friends

8/10

Excellent

04 Feb 2024

William

The shower water pressure is too low, unable to shower properly.

10/10

Exceptional

03 Feb 2024

Kitty

Overall the locations is excellent and hotel service staff was great

Leisure

8/10

Excellent

27 Jan 2024

Simon

Convenient

8/10

Excellent

05 Jan 2024

Verified traveler

Can be the best

Overall is good. Brown stain on the bidet spray, have to call housekeeping to clean it.
2 person, given only 1 card. Very inconvenience have to find their staff to open the door and lift.

Partner

8/10

Excellent

30 Dec 2023

Amar

Nice..

Leisure Family

10/10

Exceptional

29 Dec 2023

Walter

Good stay for a family

The staff are friendly, the room is clean and comfortable, only the internet is not so good in the room. Over all, is good to stay with family. Happy to stay in Aston. Will always book/stay in aston hotel.

Friends_and_family Family

6/10

Pleasant

25 Dec 2023

Yasmin

Pros : The breakfast buffet was excellent. Place is near to 2 malls and there are many massage places.
Cons : There are a lot of small cockroaches in the room and they don’t change the bedsheets. Very dusty. You need to wait for 5-10 mins for the water to turn to warm for showering. Shower gel and shampoo is also limited. They don’t supply new ones if you don’t request from housekeeping. You need to put the sign - Please clean my room or else your room will not be cleaned at all.

Leisure Family

10/10

Exceptional

25 Dec 2023

Kim Eng

The counter staff n other support staff are helpful, friiendly n patient. There is a simple breakfast too.

Friends_and_family Friends

2/10

Poor

21 Dec 2023

Cheng feng

Power point switch not working in room 208. Room was also dirty. Got cockroach in the room

Leisure Family

8/10

Excellent

30 Nov 2023

Choon Chye

Traffic

8/10

Excellent

29 Nov 2023

Khairolina

Friendly staffs, conveniently located fir shopping, food n massages.

Leisure Family

8/10

Excellent

26 Nov 2023

William

Nice

Leisure Friends

8/10

Excellent

23 Nov 2023

Boo

I like the friendliness of all staffs, i will stay in this property again

Leisure Partner

10/10

Exceptional

12 Nov 2023

Nicole

Great location

Booked the family room. There are 3 twin beds and it was really spacious and great location to nearby BCS and Grand Batam Mall.

Friends_and_family Friends

10/10

Exceptional

09 Nov 2023

Ron

Near market place n malls. Provision of hotel taxi.

Leisure Family

8/10

Excellent

07 Nov 2023

Mary

We booked n emphasised 3 pax in a room.
But instead not given extra beddings, towels, pillows n blankets or even bed for 3rd pax. Instead request we hv to pay extra 350,000Rp per room per night. In-House massage was even worst. Book for 3 masseuse but only 2 show up. 2nd night massage was even worst! 2 young inexperienced masseuse which keep on playing wif hp, using 1 hand to massage 1 hand on hp. Very disappointed n upset! Hopefully on our next visit we sincerely hope tt tis Massage Parlour will improve! Breakfast is a failure!

Leisure Family

10/10

Exceptional

07 Nov 2023

William

Super convenient

Leisure

10/10

Exceptional

29 Oct 2023

Verified traveler

Overall its a comfortable stay.
But theres no connecting room and no triple room option for family of 3 pax.

Friends_and_family Family

4/10

Poor

19 Sep 2023

Myne

property was fine but the preferred room is unavailable.it should just book the available room instead of letting us choose and eventually does not give the preferred room. i choose a queen size bed but was given 2 single bed.. thus, i give a low rating.

Leisure Family

8/10

Excellent

17 Sep 2023

CHIN TIONG

The Hotel is located very near to BCS Mall and the Grand Batam Mall.There are eateries, shops and massage parlors in its vicinity which makes this place indeed suitable for shoppers to fulfill the touristy shopping and appetite needs. The hotel staff are friendly and the Superior room is decently and adequately furnished, except for amenities and that the hot shower took a little while to turn on. The fridge in my room is actually not functioning. Morning Breakfast is a simple spread and restaurant can get overly crowded with food serving running out fast and replenishment being slow. Generally its alright and would recommend for short overnight getaway stay.

Leisure Partner

8/10

Excellent

12 Sep 2023

Toh

Room is clean but toilet WC flush is weak, choke up toilet bowl, call maintenance to repair, initially manage to fix, but then it choked again, frustrating. Luckily we stayed here for one night only. Good luck to next comers

Leisure Friends

6/10

Pleasant

10 Sep 2023

Verified traveler

A bit disappointing

Staff are friendly and helpful. Breakfast was ok. The room is not clean, very terrible yellow stains on toilet seat and found small cockroach in the room. Beds were ok and clean.

Friends_and_family Family

10/10

Exceptional

17 Aug 2023

Theen Chi

Good for the price to pay

Leisure Self

6/10

Pleasant

17 Aug 2023

Siamalla

Location was good. Breakfast some bowls cups were stained not properly cleaned. Some staff were seen coughing and did not wash hands After touching thier hair. The tables can be cleaned better some flies were seen. Everything can be improved slightly more.

Leisure Family

8/10

Excellent

13 Aug 2023

Melvin

Overall I’m satisfied except that the air conditioning in the cafeteria and cafe areas were very poor, not cold in fact stuff & poor ventilation due to aircon were switched off most of the day

Business Partner

10/10

Exceptional

12 Aug 2023

KOK LEONG

Hotel Breakfast, if hotel is full, morning many customers taking food, staff refill the food too slow, breakfast start 6 a.m but fried egg section only start at 7a.m,.

Business Self

8/10

Excellent

30 Jul 2023

Eng Leng

Clean and near to shopping centre

8/10

Excellent

27 Jul 2023

Bernard Ping Wah

Everything within access & walking area for my needs. Massage parlours plenty, food everywhere, malls newrby, wet/dry market is just a stone away. Most of all what i love this place is that it is safe to move around

Leisure Family

8/10

Excellent

26 Jul 2023

Muhammad Nurhisham

Convinient as every can be easily get by walking distance

Business_and_leisure Friends

10/10

Exceptional

17 Jul 2023

Verified traveler

Location: it is a walking distance to alfa mart, street food and grand mall batam. Nearby to Ngoya Hill by drive.

Breakfast buffet: wide spread of food that will be spoiled for choices.

Room: Comfortable except for our room, the aircon leakage is pretty bad. We had called them on the first night to get it fixed but it still leaking the subsequent night.

Service: from check in to check out, their staffs are very friendly.

Partner

8/10

Excellent

07 Jul 2023

Gong Chyi

Good price and convenient!

Business Friends

2/10

Poor

02 Jul 2023

Vanessa

Bedsheets, pillows are not clean. Smell and look dirty. The towels are yellowish grey, the hotel should find a better laundry vendor to handle the washing. It makes all of us scared of bathing. The shower cream and shampoo are so low grade that we could not take a proper shower. Hotel can consider using soap dispenser to reduce wastage, if that is what the hotel is trying to do.
The quality of the local dishes were surprisingly bad. The usual staple of mee goreng and fried rice cannot even meet normal indonesian standard.

Leisure Family

10/10

Exceptional

02 Jul 2023

Hwee Lay

Rm is big & aircon in good condition . . Will recommend to others

4/10

Poor

14 Jun 2023

Toh

Requested a queen size bed during booking but gave me a sharing bed

6/10

Pleasant

13 Jun 2023

Michael

Would stay again as long not a smoking room.

I’ve stayed in this hotel before and was happy, this time I stayed I was giving a smoking room which i do not smoke. Although they tried to spray some air freshener the smoke smell is already in the main room, ie curtains carpet and linen.

I even went and bought my own air freshener to try and rid some of the smell. Shower head kept falling off and unable to get pressure from the rain head, diverter valve needs cleaning or replacing to allow enough water through.

Hotel staff are amazing and friendly and very patient.

Business Self

10/10

Exceptional

07 May 2023

Wai Kay

Checking in process was smooth.

8/10

Excellent

10 Apr 2023

Doreen

Overall has improved 60% from my last before Covid

The only problem is at the bathroom, shower head not proper fixed and the soap holder already gave way and I think it’s I most of the rooms as l stay there twice and different rooms and I see it’s the same problem when l came again visit.

6/10

Pleasant

27 Feb 2023

Yan Lin

Like - walkable to market and several shopping malls
Dislike - cleanliness is a minus with dirty glasses, towels. Front desk is understaffed, and unhelpful.

Leisure Family

8/10

Excellent

26 Feb 2023

Suat Pheng

Convenient

Leisure Family

6/10

Pleasant

13 Feb 2023

Gaurav

It's location is most important plus point. Breakfast buffet and restaurant staff was great. Checkout took awfully long time. Room was quite basic with just 1 small Aircon-unit even for a big family room thus took a lot of time to cool down. Inside room amenities are below average. Linen and towels were old and rundown. Room service took forever to bring anything.

Leisure Family

6/10

Pleasant

23 Dec 2022

Yam Hui

My room was infected with cockroaches

Leisure Family

8/10

Excellent

23 Dec 2022

Mary

Good Location

Good location, near to wet market, A2 Food Court, coffee shop, BCS mall and Grand Batam.

Friends_and_family Friends

8/10

Excellent

22 Dec 2022

Yu Sern

Decent property in the area that's close walking distance to malls and lots of food options. Decent cleanliness, though can tell there is a layer of dust on the toilet walls.
Can do with better maintenance.

Leisure Family_with_children

10/10

Exceptional

17 Dec 2022

Jap

Good location, good breakfast, room is clean

Leisure Self

6/10

Pleasant

16 Nov 2022

Pang Choon Ee

Overpriced for a 3 stars hotel with not a lot of facilities.

Leisure Family

10/10

Exceptional

02 Oct 2022

MOHAMED

FANTASTIC

Leisure Family

10/10

Exceptional

25 Sep 2022

Anbarasan

Good makeover. Room was big and clean. Generous spread for breakfast though limited. Very helpful and courteous staff.

Leisure Friends

10/10

Exceptional

13 Sep 2022

Verified traveler

Great Stay overall

The room and toilet were clean. Location of the hotel was very convenient to the A2 seafood place, BCS mall and Grand Batam Mall. The market to get dried food was also nearby. All were within walking distance. Had a plesant stay overall.

Friends_and_family Family

6/10

Pleasant

20 Jul 2022

arthur

Good location. Service, facility, so so. Bathroom shower water leaking. Bathroom door can not close.
HOtel room no soundproof, can hear clearly next room, upstairs room noise.

Leisure Friends

10/10

Exceptional

19 Jul 2022

Mohamed

I'll be back!

• Nice decor.
• Friendly staff (security, frontdesk & breakfast staff).
• Attentive staff (Cake on my birthday! You guys rocks!).
• Conveniently located to many eateries and shopping nearby.

Friends_and_family Friends

10/10

Exceptional

30 May 2022

BOON CHYE

Breakfast is good.

Friends_and_family Friends

6/10

Pleasant

03 May 2020

khoo

smelly rooms

i have stay in this hotel numerous times but since the take over the room is not clean and smell.

Friends_and_family Family

8/10

Excellent

29 Jan 2020

Verified traveler

Gideon Hotel name changed to Aston Inn. Gideon Hotel name changed to Aston Inn.

Business_and_leisure Friends

10/10

Exceptional

26 Jan 2020

Verified traveler

overall, good. good service, high floor, convenient to shopping, eating

Leisure Family

6/10

Pleasant

06 Jan 2020

Kris

Near BCS Mall, A2 and a few selling local titbits stores.
Housekeeping questionable as I found a piece of used soap behind the sink when My soap slipped behind. Cleanliness also qustionable as bedsheet is very worn out with tiny holes and you can also spot stains on it.
As they are still in the midst of name change to Aston Inn, very minor renovation might be done to their rooms as I know our air-conditioner is new at least.
You can hear noises clearly from outside your door when they talk, run or close their doors. Not sound proof...
Will not recommend this place.

Leisure Partner

10/10

Exceptional

26 Dec 2019

Verified traveler

ecommended

Excellent as always!
Ideal location.. ideal ideal ideal!!

Friends_and_family Family

8/10

Excellent

19 Dec 2019

Verified traveler

Near shops and market. Good breakfast and beds. Provide orange juice afternoon at lobby

Leisure Family

4/10

Poor

30 Nov 2019

Verified traveler

The male receptionist lacks smile n courtesy .
The bedsheet n pillow smell ftom oil from Indians . Wifi in the room is almost useless weak

Leisure

8/10

Excellent

18 Sep 2019

Verified traveler

Your staff r polite n prompt. Generally everything is welcoming. Except the surrounding area like old crates r messy n not kept neatly therefore unpleasant to the eyes.

Friends_and_family Family

8/10

Excellent

27 Aug 2019

TongSun Tony

Convenient location and its neighbourhood.

My 2nd visit in this hotel after my last visit on Jul 2014.
Located in Batam center, nearby has a shopping mall and food court which opens late at night.
In addition to them, there are convenience stores open 24hrs.
Its room is big and reception is friendly.
Amenites and conditon at room was clean.
Also free car park provided.
However, breakfast at buffet need to be improved.
Overall, I like this hotel and at the end of year I will be back here with my parents.

6/10

Pleasant

04 Aug 2019

Joe

Great place

Quite room

Partner

8/10

Excellent

04 Aug 2019

Joe

Clean room

Good location

Partner

8/10

Excellent

14 Jul 2019

KRIS

Overall clean, location very good. Close to massage parlour & big shopping mall

Leisure Friends

10/10

Exceptional

06 Jul 2019

Catherine

The room is so neat,tidy & clean! Hotel is easily accessible to shopping malls!

Family

10/10

Exceptional

25 Jun 2019

Dee

Location is great, right next to BCS Mall and the new Grand Batam Mall. Rooms are clean and sufficient. It can be a long wait for the lifts if the hotel is packed.

Leisure Family

10/10

Exceptional

23 Jun 2019

Joanne

Hotel located centrally, easy walk to shops and food. Wifi a little slow though.

Family

8/10

Excellent

20 Jun 2019

Ser Hui Esther

We stayed at Gideon because of the location, accessible to the places which they want to visit. The staff are friendly, approachable & helpful. We enjoyed our stay at Gideon.

Family