Name: Sonesta ES Suites Albuquerque
Address: 3300 Prospect Ave Ne, Albuquerque, 87107, US

10/10

Exceptional

01 Aug 2026

Michael

Q

10/10

Exceptional

01 Aug 2026

Christopher

This was the perfect place to stay after a long day of traveling. It was delightful, comfortable, and clean. And for the price, you couldnt find a better place to stay.

8/10

Excellent

31 Jul 2026

Corrie

The room itself was clean and inviting but the outdoor areas were full of trash. It was very disgusting. There was garbage right outside the door to our room.

10/10

Exceptional

31 Jul 2026

Michael

Clean room, friendly staff, good location and great breakfast

8/10

Excellent

30 Jul 2026

Gayle

Staff were fabulous. Loved the suite setup but it needs to be updated

8/10

Excellent

28 Jul 2026

Jacqueline

Breakfast was great and staff is really helpful.

10/10

Exceptional

26 Jul 2026

Gerald

A great place to stay! Its like a mini apartment, very clean,plenty of pillows, cookwear,dishes etc.. I will definitely be staying here every time I come down to albuquerque!! Great pool,barbecue grill. Very comfortable!

10/10

Exceptional

26 Jul 2026

Adina

Clean rooms, friendly staff.

6/10

Pleasant

26 Jul 2026

Tanya

The staff were super friendly. The room however was in need of a deep clean. It is a nice property but is severely overdue for a renovation.

10/10

Exceptional

25 Jul 2026

Amy

Love staying in your hotel its awesome feel comfortable

10/10

Exceptional

25 Jul 2026

Stephen

Clean, nice room

4/10

Poor

24 Jul 2026

Nannette

Air conditioner was not working was 85 in room the whole time

6/10

Pleasant

24 Jul 2026

Maya

The space was nice for our family. Lots of stairs though haha! The beds were very soft and I am a pillow snob. These pillows felt like sleeping on mashed potatoes. Too soft and too flat. We never got cleaning service in the three nights we were there. The breakfast was excellent as was the coffee. The pool area was nice and clean. I would say it was adequate but not luxurious. Worth the price we paid and spacious enough for a family of five.

8/10

Excellent

23 Jul 2026

Horace

Staff are lovely, rooms are very large and clean. Had a very enjoyable 2 nights there.

10/10

Exceptional

21 Jul 2026

Larry

Loved the two bedroom set up.

Partner

6/10

Pleasant

20 Jul 2026

Carolyn

We were very disappointed with the room and unfortunately there is a lot to mention. There were stains on the carpet, the dining table had numerous scratches on it, there was a sticky substance on the tile in front of the fireplace, the bed was uncomfortable, the trashcan under the sink in the bathroom still had a bunch of trash in it from the people who stayed before us, the toilet had a ring of dirt inside the bowl, there were numerous hairs in the shower, the bathroom outlet did not work, the shower gel bottle was completely empty, there were dead bugs on the window sill and the air conditioner did not work properly on auto so we had to keep it running all night. The full kitchen is a nice feature but the dishwasher kept beeping every 30 seconds and there was no On/Off switch. We went to the front desk to ask how to turn it off and the front desk person said he would go to the room to help. We waited for over 30 minutes and nobody came. We looked under the sink and found the plug and just unplugged it. A positive was the breakfast was good. The room rate was very reasonable but, good deal or not, we wouldn’t stay here again. Hate to rant but there were just too many issues not to inform others.

Partner

2/10

Poor

20 Jul 2026

Nathan

Very unsafe area and the room smelled really bad so I just left and stayed at a nicer hotel - it’s worth spending the extra $75 to be safe

Pet

10/10

Exceptional

19 Jul 2026

Ludovic

All ok, just the employe take the breakfast with us

8/10

Excellent

19 Jul 2026

Maria

Very satisfying

Family_with_children

4/10

Poor

18 Jul 2026

Thomas

When I arrived they put me in a bad hotel room in the very back of the hotel. Being in the back wasn't the problem but it was that when I walked in it smelt very bad and I saw a dead cockroach near the fire place. I requested for a different room and they allowed me to change rooms thankfully. The second room that I was in was much nicer and newer. They try to scam you and take you to an older, dirty room which is wrong. I also remember one morning when I came down to eat breakfast when everyone was waiting because the chef didn't arrive. So breakfast was not served on time. Beware that when you arrive they charge you $100 in case something breaks or not which I was not aware of. Also when you leave you pay for your parking which I also didn't know about. I stayed for a week and had to pay $32.29 when I checked out. Which I was unaware off. The pool was nice and maintained well and the janitors work hard but the rooms in the back are maintained poorly. I hope this helps. Please beware!

Self

2/10

Poor

14 Jul 2026

Rachel

Carpet was filthy shower was broken. Room smelled— popcorn ceiling

10/10

Exceptional

13 Jul 2026

Ken

Room size good. Breakfast bad.

Partner

8/10

Excellent

13 Jul 2026

Bridgitte

The pool is outside, not like it said indoor and there was no spa. I got two rooms that night, and one of them had a chewed up piece of gum on the end of the coffee cup that was provided to go.

Family_with_children

10/10

Exceptional

13 Jul 2026

melissa

This place was amazing! The room was spacious and clean, the kitchen was fully equipt and the bed was comfortable. The pool was refreshing and the workout room had all the needed amenities. Breakfast was OUT OF THIS WORLD!!!!!! Eggs, cheese, potatos, peppers, salsa, chorizo, yogurt, pancakes, toast, flavored bagels, oatmeal with all the fixings, juice, milk, coffee, fruit, I know I'm forgetting somethings. The was the best hotel breakfast I have ever had in a hotel!

Friends_and_family Family

4/10

Poor

12 Jul 2026

Diane

For the price and extra cost for parking and cash hold, our stay was extremely disappointing. The a/c wasn't working. The human at the front desk, wasn't helpful, apparently couldn't give us another room and just offered a portable cooler unit. The unit did not cool the room down. Definitely not recommending this facility.

Family

10/10

Exceptional

12 Jul 2026

John

We really enjoyed our stay at the Sonesta ES suites. The staff was very helpful and friendly. The room was fantastic, full kitchen with microwave, stove, oven, full fridge and freezer, dishes and dishwasher. The room was clean and cozy and even featured a fireplace(you can get logs down at the front desk). It felt like a home away from home. The breakfast was delicious, the pool was clean and cool, and there was even a nice shaded patio area.

Partner

10/10

Exceptional

12 Jul 2026

Lynette

Clean room. Breakfast was awesome. Have a 10/10 experience. Thank you 😊

Family_with_children

10/10

Exceptional

12 Jul 2026

Matej

Awesome place fully equipped and nice rooms!

Partner

10/10

Exceptional

11 Jul 2026

Daniel

It was a great experience. I absolutely love the space each room has. I will only book at this hotel from now on!

2/10

Poor

11 Jul 2026

Dion

Night service sucked...and no bedroom door on suit

10/10

Exceptional

10 Jul 2026

Jose

The room was very clean and had a clean sent as soon as we walked in. The front desk was very pleasant and helpful. The free Internet was good but the signal strength was not to efficient. Over all was a good product at a economical rate. The location is hid but at the center of the city.

Partner

10/10

Exceptional

10 Jul 2026

Amy

Awesome stay thank you all so much

Family

6/10

Pleasant

06 Jul 2026

BERNICE

It was all good. No complaints.

Self

6/10

Pleasant

06 Jul 2026

Corina

The room was clean but the smell of Fabuloso(mexican pine sol)was very strong smell through out our 2 day stay. The bed was very comfortable and clean.The couch is old but clean. They need to replace old furniture to modern/new one. Kitchenette was very clean. Breakfast was good ,scrambled eggs, sausages, Mexican chorizo, potatoes, flour tortillas, pancakes,breads& blueberry muffins, oatmeal, juices, chili salsas, fresh fruits and yogurts
and all the fixings on Friday morning .I gave it a 10. But on Saturday morning had to wait on eggs, sausages, chorizo, blueberry muffins (no yogurts or flour tortillas)to be refilled. It looked like they were short staffed because the lady on the counter had to help. Overall I give it a 7. We did get good night sleep. Personal were very attentive and friendly.

Family

10/10

Exceptional

05 Jul 2026

Garrett

It was very nice and quiet

Self

8/10

Excellent

05 Jul 2026

Byeongteck

This place is great for families, featuring a well-equipped kitchen, a swimming pool, and various amenities. In particular, the breakfast is much better in quality and variety compared to other inns. Although the cleanliness could be a bit better, it’s still a good value for the money. Plus, the staff are genuinely friendly.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Mary

Nice location, helpful staff, room was great and we enjoyed our 4 nights stay although one morning the breakfast was late and limited due to a staff no show. Having a laundry room onsite was helpful.

Partner

6/10

Pleasant

03 Jul 2026

Jessica

The room was spacious and clean, beds were comfy. It would be nice for a longer stay since it has a full kitchen.
Breakfast wasn't very good, orange juice was warm and we ended up ordering Doordash.
There was a $5 per night parking fee which was unusual but what can ya do.

Family

8/10

Excellent

02 Jul 2026

Lynise

It was a wonderful stay for the 2 nights.

Partner

8/10

Excellent

02 Jul 2026

Philip

Breakfast was promised but none there...everything else was great!

8/10

Excellent

02 Jul 2026

Savannah

I checked and extremely late and they were very accommodating. They have 24 hour security, which made me feel safe going to my room on the backside of the property. The breakfast was really good.

My room had not been cleaned since the last guest and both bathrooms were gross with hair and dirty towels. One of the bedrooms was used.

Self

4/10

Poor

02 Jul 2026

WESLEY

Room was hot. Bathroom has hair all over floor an was sticky. Ceiling fan was even missing a blade. Sketchy area next to motel 6. Def will not stay here again.

Self

2/10

Poor

29 Jun 2026

Isabella

This motel was in a sketchy neighborhood. Homeless looking people loitering in the streets nearby. Room was old and had a bad odor. Left first thing in the morning. Will not be returning.

Friends_and_family Family

2/10

Poor

29 Jun 2026

Julio c

No es lo que se ve, muy sucio y mucho ruido

Partner

6/10

Pleasant

27 Jun 2026

Donald

Staff were helpful and very friendly. A little loud being next to I40. Cockroaches in our unit and dying on the sidewalks outside, not pleasant

Pet

10/10

Exceptional

27 Jun 2026

Gencena

My wife and I and our kids were treated right. We were treated with so much respect. Loved to stay here.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Kelly

I had an excellent experience. The place was totally packed and yet it felt very quiet. I enjoyed the breakfast and the workout room.

10/10

Exceptional

27 Jun 2026

Doris H

This was a very restful stay. The bed is very comfortable walking in to find a mini apartment was amazing. Refrigerator stove sink. Plenty of towels, a fireplace, the flat screen television, the couch, the tub, the sink, the toilet everything was immaculate. The only thing that I can even ding a little bit was that the kitchen floor was dirty. That was it. Everything else was pristine.

And the staff. The staff were amazing. They are very helpful. They are very genuinely nice.

Self

8/10

Excellent

26 Jun 2026

Sarah

Super comfortable room , lots of space, Walmart and Whole foods near by , so easy access for shopping. Rooms are a little run down and in need of some TLC , but nothing too serious. The pool was a big plus for a hot Albuquerque day . If they had some more umbrellas for shade that would be wonderful.

Self

8/10

Excellent

26 Jun 2026

Martin

Our room was nicely renovated from the old Residence Inn; clean, comfortable, good shower.

Pet

6/10

Pleasant

22 Jun 2026

Helen

The problem began before our arrival. It wasn't mentioned in the online room information that not only was the room upstairs, within the room was a very steep set of stairs to the second bedroom. We were able to switch rooms but with some difficulty over the refund of the difference in the room rates. The property is looking a bit run down. The room hadn't been properly cleaned before our arrival. We found dry dog food nuggets throughout the livingroom and bedroom areas. The mirror was smeared and dirty, but he bed linens were clean and the beds were comfy. At breakfast, food choices weren't being refilled, even after we told the attendant that they were empty. I don't think I would stay there again.

Pet

2/10

Poor

20 Jun 2026

Thiago

Room had a heavy smoking odor with no resolve!

10/10

Exceptional

19 Jun 2026

visenta

The manager is amazing I am termanaly ill and he made sure I was well

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Terri

Pet friendly, staff is nice. Rooms are a bit dated and dark but overall great value for the price.

2/10

Poor

19 Jun 2026

Linnea

Busy room on the highway - had to change

8/10

Excellent

19 Jun 2026

Paula

The place is central to a lot of entertaining places. The place was very clean and quiet

Family_with_children

6/10

Pleasant

17 Jun 2026

Joseph

The stay was ok. The room had not been emptied of trash. Staff was very helpful. Beds were comfortable. Breakfast, well it was free.

6/10

Pleasant

16 Jun 2026

Jose

Property was dirty

Family_with_children

8/10

Excellent

15 Jun 2026

Phillip

We were in a pet friendly room that showed some wear and tear, but it was a nice, huge room. Breakfast and staff were great

Pet

8/10

Excellent

15 Jun 2026

Cheryl

The room had blood spots in the rug. The breakfast was typical but hot and good.

Self

8/10

Excellent

15 Jun 2026

Jpe

As usual the hotel is well kept and a pleasure to stay at. We travel to Albuquerque at least once every three months. The Sonesta is become our favorite place to stay. Do much in fact that instead of an overnight stay we plan for at least 2 nights so that we can relax and make our stays into mini-cations. The staff is always friendly and cordial, rooms clean and overall provides for a pretty much stress free trip.

Partner

2/10

Poor

14 Jun 2026

Thiago

Room was dirty and reeked like smoke there solution was spray a little febreeze won’t be staying in another Sonesta!

Family_with_children

2/10

Poor

14 Jun 2026

Michelle

Checked in to a DIRTY BATHROOM with hair in the sink and bathtub and a dirty toilet. One of the beds was not changed from the previous guest, the closet door was broken off and hanging sideways in the walkway, and the front door would hardly close. I called the front desk and they sent a maid to finish cleaning. They said they would come deal with the closet door but never did. I didn't expect this to be a top of the line place but I did expect to have a clean bed and bathroom. WOULD NOT RECOMMEND!!!!

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Julie

Easy on and off the freeway! Nice room, clean and quiet.

Self

8/10

Excellent

13 Jun 2026

Elizabeth

The rooms were a great layout. The A/C was not turned on when we checked in so the room was a little warm but cooled off by the time we went to bed. Could have been cleaner but overall great value for the cost.

Family_with_children

10/10

Exceptional

12 Jun 2026

Fe

It was a great experience

Family

10/10

Exceptional

11 Jun 2026

Gena

We had a late check in and everything went smoothly. Kudos to Julean at the front desk. He was very helpful! The room was very clean and the mattress on the bed was was plush and wonderful! Breakfast was great, too, but I wish they had biscuits and gravy. Not complaining, just wishing! We will be staying there again!!!

8/10

Excellent

10 Jun 2026

Richard

We got an upgrade to a one bedroom with loft bedroom. Both had its own bathroom. We stayed on the main floor bedroom. Its mattress needs to be replaced. In some ways the upgrade wasn’t too impressive for us.

Partner

10/10

Exceptional

10 Jun 2026

Evan

Cute hotel with a very private feel!

Self

4/10

Poor

09 Jun 2026

Daniel H

no hot tub as advertised, carpets very dirty, stove did not work, rips in couch

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Sylvia

Great staff

8/10

Excellent

07 Jun 2026

Teresita

Clean and big rooms. Stayed for 3 nights, after a day , we noticed there’s no phone in the room, they offered us to be transferred to another room but we were already all settled . Staff were very nice. Same breakfast menu every day, coffee was good. Will definitely stay here next time we visit Albuquerque.

Family

4/10

Poor

07 Jun 2026

Celso

Not good

Partner

2/10

Poor

06 Jun 2026

Vivian

Staff were rude, tvs weren’t working in the room, ac unit can’t go below 70 or it freezes, very little parking and street and sidewalks are super uneven so maneuvering rollaround luggage is a mess

Self

6/10

Pleasant

04 Jun 2026

James

Staff was very friendly but the facility was a bit run down...

Friends_and_family Family

8/10

Excellent

04 Jun 2026

George

Hotel has a symbiotic relationship with a casino. Check in desk is in the casino. Casino noise and activity were a distraction. Room was spacious. Effective hvac. No breakfast or other amenities as a 24 restaurant in the casino.

Partner

10/10

Exceptional

03 Jun 2026

Yurii

Great place, I recommend it.

Family

10/10

Exceptional

02 Jun 2026

Natalie

Great easy, on easy off location. Rudy’s bbq right down the street! Large, quiet comfortable rooms. Friendly helpful staff. Loved the herbal and berry fused water. Breakfast was really tasty and fresh. Made an egg chorizo breakfast burrito with local Hatch chiles. Well rested, great value, and better than most for sure!!

Self

6/10

Pleasant

02 Jun 2026

Donna

We were trying to make an event and check- in was painfully slow. Only one person on the desk and he was helping someone on the phone. We had two rooms and even after telling them which room the deposit should be credited to, it was wrong. They did eventually fix it. The carpet in the room was not clean. And there were crumbs in the desk chair and sofa. Would not stay there again.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Kimberly

Large, comfortable suite. You could have an extended stay and be very comfortable.

Partner

6/10

Pleasant

31 May 2026

Sandy

They charge $75 for a pet and a parking fee. Because we had a dog we were put in the rooms that faced the interstate. It was loud. There was grass by our room. Went to get breakfast 20 minutes after it opened and they already team out of food. Said they were getting more. This is the worst Sonesta I have ever stayed at. Never again.

8/10

Excellent

28 May 2026

Maryanne

Overall stay was very good and affordable; however, at the time of checking in an initial refundable charge of $100 is also applied for incidentals. ( Get it back upon checking out). The room size was spacious for three people. It came with a standard size kitchen, bathroom, and two queen beds, two televisions and plenty storage spaces. Basic Breakfast is included with stay. Location is close to Walmart approx 1-2 blocks away and approx 3 miles to UNM.

Family

10/10

Exceptional

27 May 2026

William

I've stayed in thousands of places. I have never seen a more impeccably clean room

Partner

10/10

Exceptional

27 May 2026

Jessica

We loved this place so much we looked for a Sonesta in another state! The front desk staff was professional and took their job serious, a refreshing pace from the usual attendant. The property was conveniently located off the freeway with plenty of dining and shopping close by. The room was HUGE, clean, and easily accessible from the parking lot. 10 out of 10!

Partner

10/10

Exceptional

26 May 2026

Christopher

I was amazed at the amenities, especially for the price I paid. Full suite had a full kitchen with flatware and dishes, living area, 2 tvs, a fireplace, clean bathroom, and plenty of towels, The breakfast was great as well - lots of choices and a very helpful staff.

Family

6/10

Pleasant

26 May 2026

Daniel

Rooms and property show their age, not too terrible, but a little wear and tear. Pool was open, but unlit at night, so not very inviting and did not use. Location of hotel a little sketchy, would not want to walk too far from the establishment. Breakfast was terrific, make your own breakfast tacos, yum!

Friends_and_family Family

8/10

Excellent

23 May 2026

Carrie

The hotel was ok for passing thru!

Family

10/10

Exceptional

22 May 2026

Sara

Very nice room, spacious and fully stoked. Breakfast was delicious.

Partner

10/10

Exceptional

19 May 2026

Michael

Great breakfast. Comfortable suits.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Joseph

Enjoyed my stay here. Convenient location and the room I had was excellent. It was a 2 bedroom 2 bath apartment with a kitchen and living room. Kitchen, bedrooms and bathrooms were very clean. Many standard kitchen items were available for use, but did not use besides the fridge. The air conditioner wasn't cooling but luckily the night was cool enough to open the windows. Advised staff at checkout. Booked thru hotels.com and don't remember seeing notification that they charge $5/night for parking. Shower had excellent water pressure and beds were comfortable. Will definitely be staying here again.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Kathleen

Friendly staff and the beds were very comfortable. Good coffee and breakfast 👍

10/10

Exceptional

14 May 2026

Shane

Professional staff, clean rooms.

Partner

6/10

Pleasant

13 May 2026

Rose

The bed sheets were dirty. There was a big stain at the foot of the fitted bed sheet. The grounds were a little unkempt. The staff were very friendly and helpful. Breakfast was very good and had much more amenities than other hotel breakfast.

Friends

10/10

Exceptional

11 May 2026

Yadira

Everything was great. I highly recommend it.

Friends_and_family Family

10/10

Exceptional

09 May 2026

Juan

the suite was really nice thank you!!!

Family

10/10

Exceptional

05 May 2026

Miranda

Everything was perfect. Staff was great

10/10

Exceptional

04 May 2026

Chassidy

Room was clean and comfortable. It was close to food and ahopping options. I would atay here again.

Partner

8/10

Excellent

03 May 2026

Mary Gail

Excellent breakfast. There was a water leak from the 2nd floor entry area onto the entry into our room causing water to drip and a large puddle to form. It was present for our entire 2 day stay. Also the electric outlet in the bathroom didn't work. Both problems were reported during our stay.

Family

2/10

Poor

30 Apr 2026

Jessica

Don’t give your deposit back!

Family_with_children

8/10

Excellent

28 Apr 2026

Candace

The front desk staff was so helpful from checking in to needing a late checkout. I must have been there a busy weekend I’m not sure but parking was horrible, I could not find a spot after 9pm on both nights but I called and asked if I could park in “non parking spots” they allowed it and let me know they would put a notice about it in case there was problems. Our suite room was the best we were so comfortable the only bad was there was no window screens so I didn’t want to have my window open which would’ve been nice for the fresh cool air. I give my stay a 9/10! Great place and location. And they have 24 hour security on premises/parking lot.

Friends_and_family Family