Name: Tree Inn & Suites Albuquerque
Address: 2120 Menaul NE, Albuquerque, 87107, US

2/10

Poor

26 Jun 2026

Angela

Arrived at 6 pm and the staff member seemed confused that we had a reservation. She said she wasn’t sure if the rooms were clean or not we waited for her to figure it out but after driving for 8 hours we were tired. We ended up finding a room somewhere else in a better part of the city.

Pet

2/10

Poor

25 Jun 2026

Diane

Booked with hotels.com, paid in advance and when we arrived there were no rooms! Said there were 4 rooms available! Not so much.....

Friends_and_family Family

2/10

Poor

10 May 2026

Jacinta

There were no cups, tissue paper, deadbolt didn’t work, no toilet paper holder.
I think they gave me a room that wasn’t ready even though I had a reservation. When I checked in she said she would have to look for a room.

Pet

2/10

Poor

09 May 2026

Dwight

Air conditioning was working good, but the room not good at all. I will never go back there at all.

Family

8/10

Excellent

02 May 2026

Farlan

Great staff. Was under construction but well maintained

Friends_and_family Family

2/10

Poor

29 Apr 2026

Michelle

Do not stay here. This is the most disorganized sketchy place I could have ever stayed at

Partner

2/10

Poor

28 Apr 2026

Seneca

Was

2/10

Poor

27 Apr 2026

Clarrice

Dissatisfied with my stay hotel was dirty and remodeling going on unsafe environment. Didn't accommodate my request.

Family_with_children

6/10

Pleasant

26 Apr 2026

Shawna

Air conditioner was great.

Family

8/10

Excellent

26 Apr 2026

Francine

The property and room was well maintained.

Family

8/10

Excellent

24 Feb 2026

Robert

Room clean , staff support, felt safe during stay.

Self

2/10

Poor

16 Jan 2026

Vicky

Was turned away

2/10

Poor

03 Jan 2026

Shaliyah

didnt realize there was a late check in policy but i don’t understand why we didn’t even get to check in for the 2nd night. yet we were charged for 2 nights without staying there at all

2/10

Poor

15 Dec 2025

Jeffery

The office closes at 10pm and there’s an a different incidental charge for locals; $200 as opposed to $100. Those should have been enough red flags but I assumed as much for the price per night. Feel very unsafe near the homeless encampment. Doors open to the outside and the only lock was the key FOB entry. Didn’t stay long enough to see the rest of the room before I left.

2/10

Poor

10 Dec 2025

Oliver

Checked in, attendant gave me the wrong room, and that room was under construction. Got my correct room key, lights didn’t work, bathroom had no toilet paper, tv remote didn’t work, even after changing to new batteries. Worst place I’ve ever stayed. You get what you pay for that’s for sure. Don’t do it! Spend a few more dollars for anything than this place. And the front attendant didn’t really care. SMH!

Business_and_leisure Self

2/10

Poor

06 Dec 2025

Larry

The front desk lady called me and said that i did a \"sneaky move\" by booking online for a room before checking out this morning. She said that i had to vacate immediately and thats when i informed her that i had checked out and hadnt checked in for mysecond day. So she told me that my reservation would not be honored and that i would have to pay 77 dollars plus tax plus the TWOHUNDRED dollar deposit in order to stay there againtonight! This is unacceptable! Please tell me that i can be compensated somehow

8/10

Excellent

03 Dec 2025

Adolfo

Just clean up and restore the place a bit and it will be awesome

4/10

Poor

19 Nov 2025

Santiago

Made the reservation on Expedia and it didn't mention a card hold. I have had other experiences where they say there will be a hold. This place said the hold will be instant and depends on the bank. It still hasn't been put back onto my account. The last hotel I stay at said their deposit was instant and sure enough hit my account right away. This place says instant but depends on my bank and could be 7 to 10 business days. I have the same bank I did for the other hotel stay so I am not too keen on them for this. This room also wasn't for me but the person it was for was satisfied with his experience.

Leisure

8/10

Excellent

12 Nov 2025

Younzer

Ac worked yes

4/10

Poor

03 Nov 2025

mike

No pool. Toilet barely flushed. No kleenex, no iron, no hairdryer. Rusty hangers. Tv remote did not work, got a replacement from front desk and still did not work, I had to use buttons on tv itself. Had to go through a list of 8 passwords that front desk gave to try to connect to wifi. A random black hair on the bottom bath towel, that were stacked. Cheap chemical filled toiletries. All electric outlets missing covers. Front door knob and bedside lamp covered in electric tape. No phone in room. Exposed wires on ceiling and wall. Not enough plug ins for appliances, had to unplug tv to use microwave. Door lock was difficult to open with physical key (no card key). No ice machine and coffee was served in small thin plastic (water)cups that front desk girl warned me to be careful, cuz i could get burned.

Business

4/10

Poor

29 Oct 2025

Abhishek

The hotel services were below expectations. There were no extra pillows or towels available, and the area was not very clean. The overall experience was not comfortable, and the service could definitely be improved.

Leisure Partner

4/10

Poor

13 Oct 2025

Jessyka

Dirty shower, dirty toilet. The room smelled so bad like cigarettes. I would not recommend this hotel.

Leisure

2/10

Poor

12 Oct 2025

Rhonda

First room had screws on floor and disassembled heating and ac unit on floor no bedding an no curtains. 2nd room had bugs all over walls and floor cigarette burns on tub curtains that didnt fit window and door didnt lock.

Leisure Family

2/10

Poor

12 Oct 2025

Darian

Staff was ok only stayed one night but got the heck out asap. They moved us from one room to another because of damages in first room 1st room had holes in wall broken picture frame floor was messed up rust on tub with caulking coming off but 2nd room they put us in I only looked for damage and in morning went to restroom and saw mold on the roof of the bathroom and we checked out asap cause we had to go to see balloon fiesta at 330am but office was closed until 9 am so came back after fiesta cutting it short so we can check out before checkout time do not recommend and we will never come back here again. Rat trap hotel

Friends_and_family Family

2/10

Poor

12 Oct 2025

David

Staff was friendly, but the room bore no resemblance to the pictures. Room was very dirty. Cannot recommend.

Leisure Friends

2/10

Poor

07 Oct 2025

Eduardo

Receptionist E.B. was very rude. We had paId reservations, at the door she basically kicked us out, wouldn't hear me out. Said it was Expedias fault, butnit was hotel's fault. They oversold their rooms. She was absolutely beligerent about it and unempathetic, then wanted me to call securituly on me because i wouldnt leave. I wouldnt leave until I called Expedia to verify this place hadn't stolen my $. Only after I threatened to call the cops did the lady allow me to make my call while there, to verify. Worst experience ever. Luckily Expedia empathized and got me a better hotel and they paid the difference. That is customer service.

Leisure Partner

2/10

Poor

07 Oct 2025

Daniela

Everything was dirty the bed sheets were burnt and the sheets were stained moved to a different room wasn’t any better the floors were so dirty

Leisure Family_with_children

2/10

Poor

04 Oct 2025

Marty

Was not habitable for anyone. Rooms were filthy and stank like plumbing problems for decades. Sinks, toilets and showers were not in Working order and were filthy. Checked in long enough to see my room then immediately checked out and asked for a full refund. Never again would i give this place the time or day to stay again

2/10

Poor

22 May 2025

Jerome

Holes in the wall, prison towels

Business_and_leisure Self

6/10

Pleasant

19 May 2025

Adrian

This is a dangerous area to stay in Albuquerque. When i showed up, there were many, many unhoused people walking around the property. After calling other hotels, a local told me i should definitely get out of that area of town. Not safe. Just a warning to out of state travelers. I did notice while i was making arrangements for another place to stay, several out of state vehicles showed up, then left promptly.

Family_with_children

2/10

Poor

12 May 2025

Sarah

We could not check in. Front desk closed & tried calling & no answer. Had to go somewhere else. Expedia did not say when I booked that front desk closed at 7 when I booked it after 9.

Leisure Family

6/10

Pleasant

28 Dec 2024

Renee

Not recommended

Front door to room falling apart, uncomfortable beds, cheap pillows, roaches in paintings on walls, don't stay here find somewhere else or pay the extra money for a better room

Friends_and_family Family

4/10

Poor

15 Dec 2024

Deanna

Terrible

Place was pretty old and the front desk was not very helpful and rude. We almost didn't get our room, they closed the front desk at 10pm, been traveling and we got there at 9:50pm, they were able to check us in. No trash can in the room

Friends_and_family Family

2/10

Poor

02 Nov 2024

Alex

Please do not stay here. The pictures are deceiving. They rooms smell, have stains, and pad locks as door protection. Rooms smell like cigarettes and the ac had duct tape.

Partner

2/10

Poor

31 Oct 2024

Verified traveler

Not reliable reservation

Reserved room with 2 queen beds. Only had a room with one king bed available. Take it or leave it according to front desk. It was 9 pm and after driving for 6 hours. Not good. At least Cody, manager apologized.

Friends_and_family Family

2/10

Poor

22 Oct 2024

Cynthia

Just stay away. Pretty sure this is low income housing at its best. We got what they call a suite. Outlets didn't work, refrigerator didn't work... Everything about this place was wrong. Smoke detector's gone, whole thing walls, see if your curtains... Dirty everywhere... Everywhere. Just don't. We thought it was a mom and pop motel but shame on us for not mapping it with Google Earth.

Business_and_leisure Family

2/10

Poor

18 Oct 2024

Terry

There was not staff available to get towels or toilet paper from, I had to go buy my own. Definitely not returning.

Leisure Family

2/10

Poor

15 Oct 2024

chris

Marked safe from my stay at Tree Inn

This place is so disgusting. Where do I even start. As soon as you open the door the smell knocks you over. It is absolutely pungent and made for a terrible night breathing it in. There are stains all over the walls- some kind of mystery brown splatter. The sink wasn't even clean, there was hair and toothpaste from previous guest. The parking lot is full of tweakers and cars with the windows broken out. There are units with the door locks missing. Not only is this place foul in the worst ways, but it feels very unsafe as well. My husband joked that we might actually get murdered here. We survived, hardened and a little scarred.

Partner

4/10

Poor

14 Oct 2024

Carolyn

New management was not ready. Room had no towels, no trash can. Hotel had no kleenex. Refrigerator stopped working causing us to lose our food.

Leisure Family

2/10

Poor

13 Oct 2024

Verified traveler

No bueno

No es lo que muestran las fotos.
Hotel en mal estado,sucio,no jabón,no papel sanitario.

Friends_and_family Family

2/10

Poor

13 Oct 2024

Maria

We left didn’t check in didn’t like the atmosphere and was dirty. Waiting for them to credit me.

2/10

Poor

07 Oct 2024

Mabel

Never seen a rental property this bad, ever!!!

Leisure Friends

8/10

Excellent

07 Oct 2024

Eileen

Friendly efficient check in. Room was spacious and clean. Not the most modern, but perfect for an overnight stay, and close to everything. Check out was a breeze, super friendly staff. Would stay again.

Leisure Friends

2/10

Poor

06 Oct 2024

Debbie

It took over an hour for me to check in. The clerk was very disorganized and complained about not being her shift.

Leisure Friends

2/10

Poor

06 Oct 2024

Tommy

We arrived at the hotel. We asked for a room. They can’t find room for us. We wanted a king bed, but they said it was unavailable for a room. They talked to each other from us. So they told us to wait for five minutes because the room needed cleaning. So we arrived in the room.. room was so dirty. The bathroom was so messy, not clean. The sink was so messy. And the shower was so little water. The bed was so filthy. We smell smoke. We saw a cigarette on the lamp desk.

Leisure Partner

2/10

Poor

06 Oct 2024

Sheri

Terrible environment

Leisure Self

2/10

Poor

06 Oct 2024

Rowene

Nothing about this property was like pictures showed. Bathtub was dirty. You could see through cracks in doors. Staff wasn’t friendly.

Leisure Family

10/10

Exceptional

19 May 2024

Tina Marie

Choose comfort and friendliness!!!

I was misinformed on check in time and showed up early. The owner Alex made sure to take good care of us. He is friendly, very responsive to all his customers needs and comfort of our stay. I recommend choosing to stay here. Nice room, comfortable and affordable.

Partner

2/10

Poor

12 May 2024

sonia

When I stayed there for the last 2 days I tried to tolerate it so I wouldn't have to go to another place again so I went ahead and made two more days reservation then I got a knock on the door by one of the staff that said that they were not going to honor expedia's price that I paid so I wanted my money back instead of giving my money back they said that I could just stay there by that time I wanted to leave and then they wouldn't give me my money back this place is so dirty I had roaches in my room I took a lot of pictures so that I could prove my point but they wouldn't even look at them because they already know it was no toilet paper or towels in my room and they said that I had to pay for the toilet paper $2 at $83 a night you would think they would give you toilet paper the smell in there was so bad me and my husband actually scrub the walls and the bathtub and wash the sheets and blanket that was on the beds I will never stay at this place again if they remodel it maybe it would look decent but like half the rooms are torn apart like they're fixing it but I hadn't seen anybody fix any of the rooms while I was there it's really bad.

Leisure Family

2/10

Poor

06 May 2024

sonia

Not only was the property unsafe it didn't have anything that the advertisement said we were supposed to get to queen beds and a sweet and we ended up in a smaller room with two double beds filthy as heck and roaches in the drawers the bathroom ceiling look like it was going to cave in the receptacles for the electric were all missing holes in the walls duct tape on the door and no towels no soap or shampoo no bucket for eyes and when we try to get toilet paper they wanted to charge us $2 for a roll mind you we paid $145 just for two nights and we couldn't even get a roll of toilet paper I took a lot of pictures so I have proof to back up what I'm saying the floors were so dirty that it turned my water that I brought a mop and mop bucket to clean my room a sludgy black it was so gross but last minute we had to stay but never again I want anybody that stays here to look at the rooms before you rent it because they are really really bad also a lot of suspicious activity going on here whenever I had set my husband to the office to get towels because there was no towels they did leave us one towel all the towel hangers were broken off the walls and the toilet paper holder was broken off the walls leaving holes I just can't believe how bad it was I've never stayed in a place so bad I even want to report them from to the code enforcement cuz it's dangerous and they have children that stay here the electricity receptacles were missing the covers the microwave didn't have the plate t

Leisure Family

2/10

Poor

06 May 2024

sonia

There was nothing that I liked about this place it was so dirty it had roaches in the room they had to move me three times because the first room wouldn't open the second room smelled really bad and also had mildew all over the light fixture was hanging and the smoke alarm was missing the third room wasn't any better it looked like the roof was going to cave in in the bathroom and the walls had holes in them no towels no bucket for ice no soaps it was just the worst day ever when I tried to get toilet paper for a room they said that I had to pay $2 a roll can you believe it they charge you for a room and you have to pay $2 for a roll of toilet paper.

Leisure Family

2/10

Poor

03 May 2024

Shofiqur

The worst hotel stay experience

- The front desk is not friendly
- At check-in, you need to sign a document with many initials (agreeing to pay a penalty if you don't clean the room before checking out).
- the worst bathroom ever. The toilet tissue holder is broken; shower nobs are stained; no trash bin in the bathroom
- two towels are given for 2 people; no room service; if you need more towels, go to the front desk and ask.
The bed sheet has a bloody stain on it and is dirty.
- microwave's rotating plate inside is missing; so you can't use it
- small cockroach inside the bedsheet and on the floor.
- clean the room, take your trash to the dumpster by yourself; or else your $100 security deposit will be confiscated. Imagine you are cleaning the hotel room when it should be done by room service.
- This was the worst hotel stay experience in my whole life.
- I would recommend paying a few $$ more and booking a little bit better hotel if you are tight on budget.
- This motel is a big no no.

Friends_and_family Family

2/10

Poor

30 Apr 2024

Eddie

I did not stay at Tree Inn

Business_and_leisure

6/10

Pleasant

29 Apr 2024

Erma

Was a good stay Christal and David were really amazing customer service. Had a few issues but got corrected.

Friends_and_family Family

4/10

Poor

29 Apr 2024

CARLOS

You read a lot \" if it wasn't for the price it wouldn't be worth it\" but wow too many properties are ok with this.
It is not ok. Dirty run down, loud dogs and tenants, broken fixtures, toilet not secured, sink doesn't drain, no toilet paper, old stained sheets , locks on door loose. Room gets a once over not a deep cleaning.

Business_and_leisure Self

2/10

Poor

24 Apr 2024

Frank

My granddaughter was rudely awakes at 7am saying that she didn’t pay for her room and to get out immediately. She showed confirmation and they told her that anyone can get a confirmation online. We will never frequent this hotel again. Very disappointed.

Leisure Self

2/10

Poor

06 Nov 2023

Donna

DO NOT STAY! Major scam. This place would not honor our reservations. For those that were able to walk in and get rooms they were charged $100 cash only deposit. They have a housekeeper who they send into the room to ‘sniff’ the room before and after your stay and they would not release the cash deposit because the room smelled.
We made our reservations through Expedia. Called to confirm and were told yes we had a room. The day we actually got to the hotel we were turned away because they sold out of rooms. Such a scam. Rent somewhere else!

Leisure Family

4/10

Poor

28 Oct 2023

Robert

Floor was dirty; didn't seem to have been mopped in a while. Several things in room didn't work when I arrived, but staff was very friendly and resposive when I notified them.

Business_and_leisure Self

2/10

Poor

19 Oct 2023

Rick

No Room At The Tree Inn In Albuquerque

This reservation was made in June for the express purpose of having a place to stay the night before the annular eclipse. I chose the pay at the hotel option. About an hour before we arrived on our drive down from Denver, I called the hotel to let them know we would be arriving at about 7:15 pm. I was informed then that they were sold out and had no room for me because Hotels.com had not called them when the reservation was made to confirm availability. I still drove to the hotel to see what I could do. After standing around for 15 minutes with absolutely no movement in the line of customers waiting to check in, listening to the desk clerk give the same excuse to someone at the counter over a reservation made through Expedia and my wife coming out of the employee restroom saying \"We're NOT staying here\" because of the non-cleanliness, I left. I ending up staying next door, in a less than desirable room, for $250 for the night, much more than what I had expected to pay at Tree Inn & Suites. In my opinion, they turned away Pat At Hotel reservations in order to sell the rooms at double or triple the price because of the eclipse and Balloon Festival, which is big in Albuquerque. I feel this hotel should not be listed on Hotels.com. They do not honor reservations made through your website, so you are doing your customers a disservice by continuing to list rooms for this hotel. This was by far my worst hotel experience.

Partner

2/10

Poor

19 Oct 2023

Andrew

This is NOT a hotel in the traditional sense. This is a rooming house. There is NO priority given to those with confirmed reservations. If a tenet has left, they may have a room for you, in which case all adults will be asked to sign ridiculous forms. There is a $100 CASH only deposit required. There is no maid service. Guests must clean their own rooms and take their own trash to a dumpster on the premises.

Leisure Family

6/10

Pleasant

16 Oct 2023

Michael

No toliet paper had to ask for towels doors had been kicked in and not repaired

Leisure Self

2/10

Poor

16 Oct 2023

Deborah

Worst experience ever in staying in hotels

When we arrived, many angry people were in the lobby. Desk personnel informed us that they had no rooms left. We confirmed, called twice to make sure we had rooms. Not sure what is up with them. We had to book at the Ramada Inn down the street.

Friends_and_family Family

2/10

Poor

15 Oct 2023

Lidia

Front desk lady said they are no longer accepting reservations throught orbitz or any other app so she wasnt able to respect our reservation although my name did show up on her records. But then she offered me the hotel’s regular rate. I ended up cancelating the reservation thank god because there was a family complaining before me about room cleaningness

Leisure Family

2/10

Poor

14 Oct 2023

Walter

the hotel need improvement ASAP!!!!!
management and front desk very concern and helpful to accommodate us with a reliable room, but the cleanness of the rooms were not up to the sleeping standards
i will recommend to see the room (s) before settle to stay
very disappointed

Friends_and_family Family

2/10

Poor

10 Oct 2023

Terri

DO NOT DO IT!

I booked a room at this hotel two months in advance, only to receive a phone call the day of check-in that there would not be a room available for us because they had over-booked themselves.

I asked if they would be paying the difference in price for a hotel room elsewhere and they refused. I asked if they had ANY other way to compensate the absolute inconvenience and cost to us. They refused.

2/10

Poor

10 Oct 2023

Carlos

Do NOT stay at these Hotel

Over an hour to check in, have policy not to smoke and rooms stink of cigarette smoke and gets worst ones you turn on the a/c, halls have urine smell, cigarette burns, curtains dirty and don't close. I can keep going but the bottom line just don't stay at all.

Also they don't reimburse if you want to check out early.

Friends_and_family Family

4/10

Poor

09 Oct 2023

TAMMI

Desperation makes strange bedfellows

You have to know it's going to be bad when you have to sign an agreement at checkin that you won't do drugs, engage in domestic violence, or have 'visitors' after 10pm. Sadly every other option for my one night stay was booked. I even had to take all of my toiletries to the room myself. And YES, I mean ALL; tp, soap, remote, etc. The irony was that there was no garbage can in the room to place my bag after I 'unpacked'.

Self

2/10

Poor

04 Oct 2023

louise

Filthy, cockroaches, bed bugs, house homeless, broken equipment, 1 towel for 2 people for 3 nights the list of what was wrong is very long

Leisure Family

4/10

Poor

28 Aug 2023

Steven

Extremely dissapointing

The rooms were sub par & the roof in the bathroom of one room collapsed on the first night. I will never return or use Hotels.com again.

Friends_and_family Family

8/10

Excellent

18 Aug 2023

Monica

This place is under new management and this is how we live since COVID and they have my husband a job and a monthly rate which helps us so much rather than weekly,slowly it's getting put back together and better than before and it's been difficult finding an apartment so this is a major nreakthrew.

Friends_and_family Family

6/10

Pleasant

07 Aug 2023

Debbie

The staff was awesome and I've stayed in worse places. Housekeeping could have done a better job since I had to clean all handles and light switches. I was very disappointed that the pool was not available. The water pressure was minimal and the water was lukewarm.
The new management management is doing a good job at keeping the place safe and trying to clean the place up.

Pet

10/10

Exceptional

26 Mar 2023

Lola

staff is amazing

Leisure Self

10/10

Exceptional

16 Jan 2023

Lola

Friendly staff and clean facility

Leisure Self

2/10

Poor

07 Jan 2023

Ahmed

Noise all night, very dirty, expensive, not worth paying.

Pet

2/10

Poor

15 Oct 2022

Verified traveler

Warning! If you stay here be prepared for a dump motel. And GPS will take you a different way every time

Leisure Friends

8/10

Excellent

12 Oct 2022

LUIS IVAN

I like

2/10

Poor

12 Oct 2022

Kevin

WARNING: You may not be able to check in to this hotel, despite having a reservation.

First, know this is the kind of hotel where people live. Several very low-income people and families are clearly living in this hotel, which is fine, but know this before booking. There's a reason this place is so cheap.

But worse, the front desk is often unattended. I booked this hotel through Orbitz and when I showed up (~8pm on a Friday), nobody was at the front desk and there was a sign to call a number. Nobody answered that number, nor the main number for the hotel. After hanging around outside the hotel and calling several times, I eventually bailed and booked another hotel. This could happen to you also.

Thankfully, Orbitz refunded me for this debacle, but don't expect the Tree Inn to actually be open when you arrive. In other words, just don't stay here.

Business_and_leisure Self

2/10

Poor

10 Oct 2022

Abigail

We checked in and checked out within 20-30 minutes from the property. The room had a strong smell of smoke. There was hair on the floor and there was a huge barefoot footprint right on the door. The bathroom door looked as if it had been forced. There was just this really bad vibe. My little girl refused to even sit on the bed (2yr) and cried non stop until we left. Check in and check out was easy and pleasant but that's about it. Never have I EVER had to check out so quickly (between the time we checked in we left the hotel and came back only to check out)

Leisure Family_with_children

2/10

Poor

09 Oct 2022

Shihkang

Unclean..roaches and begbugs crawled everywhere..no hot water..on top of all no microwave no refrigerator..In property pictures shown a model room with everything..but in reality.nothing.

Business Self

4/10

Poor

07 Oct 2022

Sonia

The room smells like bleach all the time. And feels unsafe over there.

Leisure Partner

2/10

Poor

05 Oct 2022

James

No shower head could not take shower, tv remote, and microwave didn’t work, no lamp shade on lamp trash left in room no trash can one towel no wash clothes never stay there again ! Crackhead inn!

Business Self

4/10

Poor

05 Oct 2022

Martha

Im sorry but the room was infested with cockroaches

Business Self

4/10

Poor

07 Jun 2021

Krystalynn

Stay if only absolutely necessary

Not really clean, homeless and drunk people everywhere.

Friends_and_family Family

2/10

Poor

03 Jun 2021

Leslie

This place sucks!!!

Never stay here! I found out the hard way that check in is only up to 7pm. I tried to check in about 10:30 pm and no one answered the door. A note on the door said to call a number if checking in after 7 and I tried calling and calling and no answer. Never again !

4/10

Poor

31 May 2021

Angelica

Mala experiencia

Si van con la familia no es un buen lugar, esta peor de lo que esta en las fotos. La zona hay mucho vagabundo, el hotel esta muuuy sucio, pelos en las camas, baños, el aire no servia, tierra en el piso. No lo recomiendo para nada.

Friends_and_family Family

2/10

Poor

13 May 2021

Verified traveler

I literally drove through a tornado of trash in the worst city in America (Albuquerque) only to find this ghetto grotto was closed and they wouldn’t let me into the room I already paid for. So I got a refund.

Leisure Partner

2/10

Poor

10 May 2021

Verified traveler

I am gonna say that this was the WORST DISCUSSING PLACE I HAVE EVER been to the entire place needs to be RED TAG CLOSED DOWN the MOLD & MILDEW IN THE SHOWERS & WINDOWS are nasty the buildings smelled like mold & dirty

Leisure Family

10/10

Exceptional

06 May 2021

Verified traveler

It was a good stay not the but il was fine

Business_and_leisure Partner

2/10

Poor

06 May 2021

Verified traveler

This place is beyond horrible. Showed up around 10:30 pm after driving all day with my brother. I was handed 3 separate keys due to each room already having a guest in each room. 😲🙈 Yes, I used each key and Everytime someone was already in there.

After the 3rd attempt we decided to leave and find somewhere else to stay. I will NEVER go back to this place.

Also, although it was thier fault, they said they couldn't reimburse me. 😡 $62 waisted. Not worth it, don't do it! Save yourself some money and go somewhere else!

Family

2/10

Poor

03 May 2021

Verified traveler

Mattress had a blood stain on it, room smelt like mold, staff was never in the lobby. I would stay far away from this place. Absolutely disgusting.

Business_and_leisure Family

4/10

Poor

03 May 2021

Verified traveler

It's a Trap

Went out of our way to make sure that the room was cleaner than it was when we arrived. The toilet was backed up and we could not get anyone to help. They kept our deposit because they said a wash rag stained. Not recommended unless you have no other choice.

Partner

2/10

Poor

02 May 2021

Verified traveler

Full of drugs was offered them had to clean my own room or no deposit back front office late showing up

Leisure Family

2/10

Poor

01 May 2021

Verified traveler

A cockroach ran across the desk as I was checking in... and that’s just the beginning. The receptionist just swiped it away casually. NOT EVEN JOKING. The entire building is dilapidated. I walked into the room and there was trash everywhere, no sheets or pillows in the room just a mattress and the toilet seat was broken in pieces and in the middle of the room. I returned to the front desk and was given another room which, was not much better. There was so much smoke coming from the room next to me all my belongings smell like smoke and I inhaled that all night. There was no hot water. I mean no hot water, so I took a cold shower. The walls are paper thin and there is a large homeless population wandering around the property, it’s very loud. Let me put it this way, you’d be more comfortable sleeping in your car. Don’t even consider this hotel. It’s a nightmare.

Business Self

2/10

Poor

29 Apr 2021

Verified traveler

Nothing wont stay there again

Leisure Self

2/10

Poor

26 Apr 2021

Veronica

We arrived there we got 3 rooms total. One of the rooms was not even ready the beds were missing sheets, pillows, bedspreads, no towels in the room. Then we complain and moved to another room and same thing it was almost midnight we asked for sheets and bedspreads just so that we could just sleep we were tired.

Business

2/10

Poor

17 Apr 2021

Verified traveler

It was dirty and bed was broken

Leisure Family

4/10

Poor

12 Apr 2021

Diane

Couch in room had cigarette holes bathroom had

The web sit and my email says cheek in for 9am to 7pm they were not ready and I had to leave a cash deposit Couch in room had cigarette holes bathroom had yellow all over the walls

Business

2/10

Poor

10 Apr 2021

Janet

Ridiculous

Booked on here... got there and they were closed after 7pm! Couldn't stay, had to find a different hotel at 10 o'clock at night. Ridiculous.

Friends_and_family Friends

8/10

Excellent

08 Apr 2021

Ellen