Name: Days Inn by Wyndham Albuquerque Downtown
Address: 615 Central Ave Northeast, Albuquerque, 87102, US

10/10

Exceptional

04 Aug 2026

maricella

My experience was good,

10/10

Exceptional

31 Jul 2026

Gilbert

Good

2/10

Poor

25 Jul 2026

Christopher

$100cash deposit required at check in. Never seen that before. 1st room I get door is open beds unmade trash and dirty bathroom. Second room I get still dirty door was wide open again beds unmade and what looked to be clothes on the dresser. I then asked if they had a room that was clean and ready (already7pm) then the lady gets up and goes and looks for a clean vacant room. Finally room 3 was ready. Rooms are nothing great towels are stained drug addicts and sketchy looking people wander around and rent here it appears. And in the morning at checkout a different lady was at the desk and she tried to shoo me away without giving me my deposit back. I turn in my key tell her I’m checking out and she tried to keep me out of the building for a minute. This place is weird.

10/10

Exceptional

28 Jun 2026

Kimberly

Breakfast is better than before. Management does their best and it shows that they want you to enjoy your stay. In the heart of downtown and easy to access from the 25.

Self

10/10

Exceptional

24 Jun 2026

Barbara

It had interesting character, convenient location, and clean.

Self

2/10

Poor

21 Jun 2026

Tania

Muchísimo ruido no dejan Dormír era algo exagerado, cucarachas , pelos en la cama, sucia las cobijas, la puerta quebrada etc etc

2/10

Poor

14 Jun 2026

Jose

Too much noise, people outside at night, bad smell

Partner

10/10

Exceptional

05 Jun 2026

Benjamin

Fairly clean just have to be careful from all the people roaming around outside on drugs

Self

2/10

Poor

14 May 2026

Rachel

Hotel check in is at 3pm. We got there from out of state at 6:30 pm. We werw told by the front desk our room wouldnt be ready for another 20 minutes. We went to eat and came back got the keys to room and tried to turn Tv on the remote wouldn't work. Called the front desk they sent a few different people with different remotes and took an hr with no resolution. Front desk person lives on bottom floor near office. The front of her room was a mess daily outside. Several people hang out nightly by the wall on the other side of the pool. Barely enough parking for the amount of rooms. Not a good area. Would not recommend this hotel to anyone.

Partner

2/10

Poor

26 Apr 2026

Mike

i needed a last min cheap place to sleep and catch a flight the next day. it felt like the dodgy hotel. trash outside. even though i arrived at 11pm they were \"just cleaning the room\". i waited outside in drifts of cigarette smoke for \"cleaning\" i asked for a new blanket cause the one on the bed was poop stained which they did provide. i wont be back!

Self

2/10

Poor

24 Apr 2026

Sherry

People checking in to dirty rooms, no clean room for us. Staff was recently out of hospital and appeared overwhelmed.

Partner

2/10

Poor

16 Apr 2026

Chris

No towels in the room so

2/10

Poor

09 Apr 2026

lavetria

Parking not safe as many homeless looking people milling around.tv not working and when I let front desk know she said she would send maintenance but they never came woke up to a SWAT team busting into and a resting someone.went down for breakfast and was told by swat couldn't enter breakfast area as it was closed. Then went back to shower and found 2 cockroaches. Worst stay EVER

Self

2/10

Poor

08 Apr 2026

Dave

The “only” room available in the almost empty motel, had a tissue stuck to the ceiling, a broken necklace under the covers and 2 hand towels to dry my Barbarian sized ass out the shower. Not too mention the office had a rotted fish smell to it.

6/10

Pleasant

25 Mar 2026

Larry

They need more help

Self

6/10

Pleasant

24 Mar 2026

Kimberly

The property is falling apart. The outside of the room door was hanging off and there was a 2 in gap under the door. The walls and air conditioner are filthy. The beds were clean even though the linen appeared grey and dingy. I'm supperised Wyndham is a part of several properties in this condition in Albuquerque NM.

6/10

Pleasant

18 Mar 2026

Michael

Very basic accommodation. Noisy at night. Shower handle came off. Staff friendly. Good price point but would look elsewhere.

Partner

4/10

Poor

07 Mar 2026

Melissa

Both ladies I interacted with at the front desk were polite and helpful. However, my room was not ready when I checked in because they were understaffed. They “cleaned” it, I checked to see that the room was ready, and it wasn’t. The sheets were stained a bit, towels were stained, and 3 pillows also had stains. I had a full day of work and driving to Albuquerque, that I just slept on what I thought was clean. I asked for clean towels the next day but no one came to my room. I knew it because my room was not cleaned up while I was out all day. My room was finally cleaned on Friday and had new towels. One was actually clean and the others were stained. The stains looked like shoe prints or maybe they’re stored in a dusty place. Whatever it is, I am more shocked that it took days to fulfill my one request. If you plan on booking, take your own towels, maybe a bedsheet/blanket, and a pillow. They require a $100 cash deposit. I know it says differently online, but the 1st lady I met did let me bring the deposit the next day. They have an ATM but I’d rather take money out of my bank. I’m not sure if they actually had breakfast available. I pretty much got up early to start my day and came back late at night. Parking was good. They have WiFi available. Overall, the cleanliness of the place and items I needed is what earned you a 2 star rating. Everything else was good. I travel for work sometimes, so I needed all items available when requested.

8/10

Excellent

22 Feb 2026

Doug

Room was clean and neat. 0nly thing there wasn't a toilet seat in the bathroom. The night manager told me that room was being remodeled and not quite finished before hand. I accepted that and not too bothered not having a toilet seat. Just have to make adjustments.

Partner

2/10

Poor

19 Feb 2026

Craig

The lady checking me in did just fine, but, then she had an appointment to go to ! Therefore, noone was in the office to answer the phone, or, assist people checking in. My TV didn't work. It was determined it wasn't plugged in, so, plugged it in, but, the REMOTE DIDN'T WORK... The handy-man said he'd fix it, but, NEVER RETURNED. He was kept busy yelling & screaming at some \"homeless \" people in the parking lot, with alot of SWEARING USED !!!

Self

6/10

Pleasant

08 Feb 2026

paul

The weekend prices just because it is down town is ridiculous $134 Friday, Saturday and Sunday it's the only Days inn in Albuquerque that the prices are through the roof no matter who you book theoug

Self

10/10

Exceptional

28 Jan 2026

Andrew

Clean

Self

6/10

Pleasant

06 Jan 2026

Richard

Scary area, lots of homeless

Leisure Pet

2/10

Poor

02 Jan 2026

Amit

Worst hotel ever, no clean room or bed sheet or towel , it was dirty and smell bad. Grab go breakfast also they ask us to bring our own container and very bad old foods.

Leisure

2/10

Poor

25 Dec 2025

Monico

The owner of this property is a complete jerk. There is no breakfast the coffee s***** If any or if staff don't drink at all the outside of the property is a complete mess.I'd be embarrassed that place.
I'd be a better have an attitude like him.
Who does he think is

Partner

8/10

Excellent

21 Dec 2025

edward

The room was not spotless the floor was messed up other than that it was pretty good and the staff was decent but people kept knocking on my door late at night I didn't know these people

Business Self

6/10

Pleasant

23 Nov 2025

Buffy

Nice not perfect somewhat messy disorganized office. The room had old lampshade it can stand some renovation. But it was clean

Friends_and_family Family

8/10

Excellent

17 Nov 2025

DWILA

Staff was very kind

Business_and_leisure Family

10/10

Exceptional

06 Nov 2025

Charlene

Yes

8/10

Excellent

02 Nov 2025

Susan

Room was clean and odor free.

Leisure Family

8/10

Excellent

23 Oct 2025

Paul

Service was friendly. Check-in was quick. Fridge & microwave were nice to have. Neighborhood is pretty sketchy. But most downtown areas are. I'd stay here again.

Self

10/10

Exceptional

20 Oct 2025

Michelle

Great place to stay. Wish they had a full breakfast. That's the only thing i didn't like.

Business_and_leisure Pet

10/10

Exceptional

10 Oct 2025

Raymond

Very nice

2/10

Poor

10 Oct 2025

Adán

The worst service, horrible, the toilet seat was loose and they didn't fix it, the beds weren't cleaned, the room never came to clean, I had to ask for towels so I could have breakfast and lunch, coffee with Maria cookies!!!!!

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Michelle

Staff was friendly and helpful

6/10

Pleasant

22 Sep 2025

Kristi

The hotel was under construction and out tv didnt work. Front office was very messy

Partner

4/10

Poor

17 Sep 2025

Ian M

Don't let the photos deceive you.

First of all, my highest rank was service. Heidi was stellar! Super friendly and helpful. She has a hard job! I think that this hotel houses previously homeless people. Which fine, and I commend that. But it should be indicated somewhere in the profile that there are different clientele and that there may be a bit of chaos. I'm all for housing the homeless, and even though I was prepared to find a different one, I didn't. I stayed.. There was a fight outside my room in the middle of the night. The environment was rough. The room looked clean, but it was not. I mopped the floor with a towel. You can see the pic of the result. I did it 3 times. The A/C is really loud and difficult to sleep at night. I figured out that if I put the A/C to 60F in the evening and turned it off when I went to bed, the heat wouldn't bother me until about 5am. All of the bathroom linens were stained, some so stained that I wouldn't use them. The sink fixture leaked, so I had to keep a town next to it. The shower curtain would not keep water from flowing out, no matter how much I tried to keep it up against the wall and tub, so towels down there. If budget is key for you and you can manage everything mentioned, then go for it. If you are at all a bit squeamish, pay more to be in WDo.

Self

2/10

Poor

05 Sep 2025

Verified traveler

Not clean and not safe

While the woman running the hotel was extremely nice, it is not clean and dangerous. The towels and sheets all had stains. The room was in poor condition in regards to paint, drywall patching, furniture (the office chair was ripped and dirty, the night table had visible spills.) The people hanging out in the parking lot were nice but clearly high.

This is not a hotel I would stay at again and very strongly recommend families and females avoid it.

Business

2/10

Poor

27 Aug 2025

Laura

Terrible neighborhood

Business Partner

2/10

Poor

03 Aug 2025

Lacy

Need money refunded

Well, let’s see the reservation was made and I checked in at 3 AM and they had no room for me. They gave my room away then they didn’t want to refund my money and they had no excuse for their poor service. I would I will not use hotels.com to book any more rooms ever again and the hotel is totally responsible for it and she gave me my money back.

Self

2/10

Poor

24 Jul 2025

Mikita

Found a dead mouse and they did nothing to make it better. The lady that cleans was rude calling me a liar

Leisure

4/10

Poor

21 Jul 2025

Barbara

Bad service and lack of communication..i was told there was rooms when showed up i was told otherwise no rooms so had to cancelled it. It's been 5 days now trying to get my refund back. Also the area was unsafe.

8/10

Excellent

23 Jun 2025

James

Nice and friendly staff. Very responsive to ac problems.

Business Self

2/10

Poor

31 May 2025

ALISA

Don’t stay here

I paid for the room via Hotels.com but was unable to stay there. When I arrived, there were drug deals and prostitution going on in the parking lot and right in front of the office! It was unsafe, with gang activities. I couldn't leave my car. The hotel refused to give me a refund. Nightmare.

Self

2/10

Poor

22 May 2025

Joy

I paid for 2 nights stay king bed. Had to find other accommodation no room at hotel. Got hit up for money from a couple of homeless. One person staying there was staying up outside all night while his wife and daughter slept because it wasn’t safe. Can’t get a refund unless I pay $90 up front,,so much for making a reservation with Expedia.

6/10

Pleasant

16 May 2025

Scott

The manager was a very nice person. However the breakfast was very limited. I only saw orange/apple juice, bread for toast, oatmeal. The TV channels was very limited. Very few channels. The floor in the room was dirty. The HVAC was hard to control. I turned it down a degree and was cold. Turned it up a degree was warm.

Friends_and_family Family

10/10

Exceptional

30 Apr 2025

olvin

safe

Business_and_leisure Family

6/10

Pleasant

14 Apr 2025

Cesar

.

8/10

Excellent

13 Mar 2025

Daniel

Peace and quiet

6/10

Pleasant

08 Mar 2025

Ted

Thr room i wad on ropm # 205.Yhe hesyet anf A/C would mot tiurn off. So I inpluged it. Then it eouldnt turn on. The TV wasnt clear

10/10

Exceptional

25 Feb 2025

Marc

The lady at the front desk was awesome.... rooms were very nice and clean very good price

8/10

Excellent

13 Feb 2025

Antonio

The staff was excellent

10/10

Exceptional

05 Feb 2025

Greg

STAY HERE NOW!!!!!

The motel abd the managment are a delight and they bring a breath full of fresh air to you life

Friends_and_family Family

10/10

Exceptional

27 Jan 2025

Nolan

Heidi is sweet and very caring

2/10

Poor

24 Jan 2025

Sherry

This is a terrible hotel. Room door was hard to open. We had no hot water for tub. It must have not been hooked up right as sink had very hot water. Bed was comfortable. They indicated breakfast but basically not with what they offered

Leisure Partner

6/10

Pleasant

18 Jan 2025

Verified traveler

Albuq

Bad neighborhood, lots of homeless people, I was worried about my car being vandalized over night. Room was clean but blankets and towels looked OLD and over used.

2/10

Poor

15 Oct 2024

Ron

Run down and falling apart.

The hotel is in a downtown, not so good neighborhood, and is rundown and falling apart. No maid service overnight, and homeless people living around the area.

2/10

Poor

15 Oct 2024

SUSAN

BEWARE.
This property is not what the pictures show. My daughter and I showed up to check in and didn't even get out of the car. The property was dirty and had homeless people in the parking lot. One man came up to our window with his hand out.
So we left. I forfeited the $139.00 which was a ripoff, rather than stay there. I wouldn't stay there if it was only $50.00 a night. The property was not like the picture on Expedia, it has been painted a dark gray color.

Leisure Family

2/10

Poor

12 Oct 2024

Verified traveler

Not again

No working tv. Broken windows. Doors and locks broken. No amenities such as tissues and coffee for coffeepot. Noisy permanent residents. Not clean. Told us we wouldnt be charged for unused days on reservation but we were. Owner should be ashamed. Should not be a days inn.

Friends_and_family Family

2/10

Poor

09 Oct 2024

poppy

Shocking and disgusting.

we arrived at the motel after midnight, 2 rooms with 2 beds each. The lobby was messy, and there were medication bottles that belonged to the person working the desk out on the guest table, and she told us that they were overbooked, so she had needed to force someone else to leave in order to have our rooms clean in time. She was visibly confused and kept making simple mistakes. Once we received our keys (which needed to be rekeyed twice), my son and I checked into one room, and my friend and her daughter checked into the room next door. My room had not been cleaned. There were body hairs in the bed, and the sheets and linens were freshly stained. There was blood splatter on the CEILING, there were dog prints on the floor, dirty towels in the bathroom, and the trash cans were full. We ended up staying next door in my friend's room (so we had to share beds), and there were also stains on the bedding, what appeared to be vomit on the ceiling and wall near the door. We got through the night and were woken up when someone walked into the room at 7:30am. We went to the lobby to complain, the clerk literally behaved as though she was on heavy pain medication, and she refused to give us a refund. We will be taking this further to make sure we receive our money back. Photos attached.

Friends_and_family Family

2/10

Poor

02 Oct 2024

Ginne'

We never checked in. The property was sketchy just pulling in the parking lot so many vagrants around. the young lady at the desk was so nice and helped us get a room that was safe for 2 women traveling alone. This should absolutely be removed from an online reservation list!!!!!

Leisure Family

4/10

Poor

26 Sep 2024

Verified traveler

There were no cold water in the shower only hot. They forgot to include a wash cloth and it took the clerk a half hour to find one.

Self

8/10

Excellent

20 Aug 2024

Verified traveler

Very nice staff

Leisure Partner

2/10

Poor

21 Jul 2024

Rudy

We heard gunshots at 2 in the morning. Homeless people loitering around. We were unable to find other accommodations so late at night. Never going to use Expedia again.

Leisure Partner

2/10

Poor

09 Jun 2024

Claudia

Horrible experience!

I knew this was a cheap hotel when i got it but there’s no excuse. The blankets had blood stains , floor was dirty, the remote to the tv didn’t work. We notified front text via phone . No one showed up. I had to go tell them in person for anything to get done .

Partner

2/10

Poor

30 May 2024

Ronald

There was no hot water in the room.

They advertised a breakfast but only had apples granola bars and coffee.

When I asked for a refund for the second night of the stay was told the manager was not there. Went back four times and manager was never there

Business Family

4/10

Poor

24 May 2024

Kimberly

Room was not ready when we arrived because they were \"understaffed\". Once the room was \"ready\", we had to leave a window open due to the almost unbearably strong cleaning chemical smell. Heidi was very nice, but we were unable to use the shower or sink for most of our stay because all water coming out was extremely too hot to even touch. It was \"fixed\" for just an afternoon. Clearly did not know how to use or adjust their new water heaters. Broken latch on door. An employee entered our room while we were inside. Missing leg from the fridge. Everything was a pretty hot mess to say the least. Thought Wyndam was a good company. I was clearly wrong. Waiting to hear about a partial refund or credit.

Leisure Friends

2/10

Poor

21 May 2024

Anthony

Poor and not as advertised

Worse place to stay. Rooms are old have items not working. We had to change rooms. Then the new room smelled like cigarette smoke and the refrigerator was not working. Lots of homeless hanging out on the property. When we checked in the lobby it was full of everywhere. A guy was just sitting there not sure if he was staying there or not. In the morning I went to turn the key in and no one there. A guy eating flag a women then said are you checking out you can leave the key. He could have said that when I walked in instead of letting me stand there for a while. Don’t recommend at all. Pictures make it look great and it’s not.

Partner

4/10

Poor

14 May 2024

Verified traveler

Facilities in need of repair. Shower handle fell off when turning on the shower, no hot water. Noisy, street people on the premises. People on second floor partying until 2am. No breakfast. Staff said they ran out. No extra toilet paper roll. Coffee pot in room did not work. No hair dryer.

Friends_and_family Family

4/10

Poor

07 May 2024

Victor

Bed covers stained. Stain on two of the rags and towels. I'm a burqueño myself, so I know the city is a little rough, but damn there was dopeheads all around that area.
(Heidi) the maintenance man, and the women at the desk in the morning are all very friendly. Thank you guys. But the rooms could really use an upgrade old tv, (remote didn't work) had trouble getting the door open everytime I went in and out of the room.

Leisure Self

10/10

Exceptional

30 Apr 2024

Jacqueline

Heidi at the front desk was very kind and helpfull. She went beyond her job to help with ordering take out for me. Also in the morning as I was walking to my car she greated me by my name and thanked me for staying there. The room was clean and comfortable and very quite

Business_and_leisure Self

2/10

Poor

28 Apr 2024

randolph m

false advertising about breakfast, broken tv and lack of response to fix it. Dirty bedsheet

Leisure Self

10/10

Exceptional

26 Feb 2024

Antoinette

Everything was perfect security everything over here really perfect clean room staff is friendly general managers really really friendly and the manager thank you for

Leisure Pet

6/10

Pleasant

11 Feb 2024

Antonio

Wonderful experience

4/10

Poor

12 Dec 2023

Seve

Felt very unsafe

Leisure Partner

6/10

Pleasant

04 Dec 2023

Nancy

Room was clean. Staff seemed disorganized. Breakfast was not available when we needed to leave.

Business Family

2/10

Poor

08 Oct 2022

Keri

I got to the property and they had cancelled my reservation. did not give me a reason why and would not give me any kind of receipt. Mind you, this was on Oct. 1, first day of Balloon Festival. I booked this back in Nov. 2021. I'm sure they cancelled to get someone for a bigger price. They suck!!!:(

2/10

Poor

06 Oct 2022

Pamela

I booked a package (air, hotel and rental car) through Expedia. I had confirmation numbers for each item. When I got to the hotel, the very rude desk person asked for my last name and said she didn't have a booking for me. She wouldn't even take my confirmation number. Just kept responding \"thats between you and Expedia.\" Luckily Expedia made everything right and we were booked into another hotel.

Leisure Family

2/10

Poor

25 Jul 2022

Kirk

Couch in room was shredded. No breakfast. Front desk usually closed. Exterior was filthy.
Air conditioning could not cool the room

Business

2/10

Poor

16 Jul 2022

Verified traveler

Scary night

The area feels very sketchy with intense characters hanging around.
Some asleep on the floor by the office

There was no breakfast as advertised
The staff were sweet but at 11pm I heard someone trying to get into my room which was really scary . I phoned the front desk and she said she’d send her boyfriend to check ….heard loud shouting in the night.
In trough being their alone with my 7 year old daughter I freaked out a little and decided to move furniture to barricade the door to feel safe!

Friends_and_family Family

4/10

Poor

04 Jul 2022

Verified traveler

Attendant had door locked. Homeless person sitting at door. Attendant said this homeless person often there. Beds were not made after one night. The mattress must have been old since it sunk in. Also, breakfast was listed on the website but no breakfast was allowed. Also, breakfast is still listed on the sign outside but no breakfast. Most people would not return as is right now.

Friends_and_family Family

4/10

Poor

02 Jul 2022

Apryll Eunice

shower faucet broken, toilet doesn't flush unless manually put water. Floor with wet surfaces when I checked in. Didnt bother to switch rooms because i'm so tired.

Area around property is okay.

Business Friends

2/10

Poor

25 Jun 2022

Ricardo

Sucio, la picina fuera de servicio, cuarto sucio, mal aspecto exterior, rentamos habitación por dos dias, nomas aguantamos un dia.

Friends_and_family Family

2/10

Poor

23 Jun 2022

greg a

Stay away

Not so good neighborhood
Hotel was really dirty pulling into parking lot thought oh crap i can't cancel or ill still be charged,pool had not been cleaned in a long time,i expected frogs or lizards to be in the pool as it was filthy

Self

2/10

Poor

23 Jun 2022

Angela

Aweful.

On first floor. Door didn't lock bathroom window had no lock. Had to cram tray in window to keep it secure. Huge bugs in bathtub. Crumbs in the bed. Cancelled out 2nd night. STILL WAITING for refund on second night & STILL WAITING on our Security Deposit Refund. No where to Park either parking lot way to small didnt even get to check out the pool. Poor Architecture of building & lot. girl who checked us in was nice but thats it.

Business Family

2/10

Poor

15 Jun 2022

Verified traveler

Do not stay here

Room was dirty out side filthy pool rancid

Partner

2/10

Poor

15 Jun 2022

oliver

Days Inn Central Avenue

Days Inn has issues with vagrancy and reduces cost by having a front desk that is regularly inaccessible as it was unmanned even in the morning

Self

2/10

Poor

13 Jun 2022

Teresa

The property was nothing like the picture online. It was in an awful part of town, the grounds were being renovated, the pool was green, furniture in the parking lot, front doors were difficult to unlock, the rooms were horribly small and out dated, the bathroom sink had a leak. It was the worst hotel ive ever stayed at. To top it off it was $110 a night and should've been $49 a night. I definitely want a refund!!!

Leisure Family

2/10

Poor

12 Jun 2022

Briseida

Super dirty there was a roach on the bed, the pool was green, no breakfast offered, no parking, insecure , there was homeless outside the building, we ended up leaving, we didn’t stay overnight as planned

Leisure Pet

2/10

Poor

05 Jun 2022

David

Dirty, noisy, people talking outside at night until morning.

Leisure Self

8/10

Excellent

05 Jun 2022

Yvonne

Nice Rooms

It was good, the sheets could have been cleaner

Partner

4/10

Poor

27 May 2022

Ulrika

Avoid! Bad area.

I’m still waiting for my deposit that they took by the check in! 16 days ago!

Leisure Partner

2/10

Poor

26 May 2022

Chance

DISGUSTING

This is by far the most disgusting run down hotel I’ve ever stayed at. The staff was unprepared and unprofessional!! WITH reservations it took 30+ minutes to get checked in. We reserved 2 handicap accessible rooms and neither were handicap accessible. The front desk clerk had so little training she made at least 10 phone calls to a coworker “hey girl sorry can you help me”. We slept on top of the bed and comforter and didn’t use blankets bc our sheets were dirty/stained, the bathroom floor had visible shoe prints... I’m so mad I’ll be filling a grievance with my credit card company.

Friends_and_family Family

6/10

Pleasant

08 May 2022

Derek

Very conveniently located.
Relatively inexpensive.
Nice staff.
- Zero amenities
- First room: toilet unflushed, no bath towels, bed linen dirt-stained.
Second room was fine.

Leisure Self

8/10

Excellent

22 Apr 2022

Richard

The girl in the office was very friendly. Everything was clean and the room was nice for the price. However still no breakfast…😡

Business

2/10

Poor

18 Apr 2022

Verified traveler

the room was not very clean, there was trash under the bed, the linens were dirty, I sat on the corner of the bed and the fitted sheet lifted up and exposed stains upon stains, and hair. The lock was broken so I had to trust that no one would use the key lock or try to break it.

Friends_and_family Family

4/10

Poor

02 Apr 2022

Jeff

Parking was terrible. Location was not to great. Lots of riff riaff type neighborhood. Checkin was horrible. Took about 30 plus minutes of waiting before I checked in and checking out was no different.

Business Self

10/10

Exceptional

01 Apr 2022

Susan

Outstanding! The staff, although reserved in manner, were extremely accommodating and helpful. I was stranded in Gallup due to car trouble. They found a spot for me to wait for a room and gave me an early check in. First room toilet was broken and moved me over one room within minutes. I forgot my AirPods and they called within 15 minutes of my leaving the hotel to let me know what I left behind. Extremely grateful for the staff and loved my stay despite personal circumstances

Leisure Self

2/10

Poor

25 Mar 2022

Josephine S Brown

There was absolutely NOTHING I liked about the property, the outside was dirty, people hanging around and parking was very limited. When I arrived at 9:15 PM I was told by the clerk (who was very rude) that my double bed room was already given to someone else (even though I paid with a credit card and confirmed the room online and I called to confirm a bottom floor). She also told me that I would not be charged, but when I checked my credit card there was a charge for the room. I was told that the only available room was a king bed. Since there were 4 in my party and 2 vehicles, one bed was not sufficient and there was no where to park other than the street. We had to drive all night as there were no available rooms in Albuquerque or in the surrounding area so we slept in our car at a rest stop for a couple of hours before continuing to our destination in Texas.

Leisure Family_with_children

4/10

Poor

20 Mar 2022

Felix

Outside of friendly staff and clean rooms not much else

Leisure Family