Name: Residence Inn Albuquerque Airport
Address: 2301 International Ave Se, Albuquerque, 87106, US

6/10

Pleasant

31 Jul 2026

Monica

I stayed in the hotel for a full month. Bernadette at the front desk was super kind and helpful, as well the Lady in charge of the night shift. On the contrary, one of the men at the front desk was incredibly rude. I asked for full service at least once a week and housekeeping just did 2 full turnovers during my whole stay- reluctantly. The Gym needs to be cleaned. It is very dirty and has a foul smell.

8/10

Excellent

29 Jul 2026

Marina L

The staff were the highlight of the place. Very friendly and helpful. The hotel is in a good location, but could really use an update. Very comfortable beds and kept very clean. Breakfast was nice and I can't say there was anything missing. My partner is vegan, the hotel offered non dairy milk and vegan food options which were appreciated.

8/10

Excellent

27 Jul 2026

Laurie

Comfortable room but does need updating. Friendly staff. Would stay here again.

10/10

Exceptional

27 Jul 2026

Andrea

Staff was nice

4/10

Poor

26 Jul 2026

Janet

I checked in a minute after 10 pm. The check in process was not bad, but the front desk attendant neglected to tell me that the Wi-Fi system was being upgraded (did not give me the temporary network name or the private password). After getting my luggage into the room I had to walk all the way back to the front desk to ask for the information. When I went to unfold the sofa bed the frame was bent, and there was a huge urine stain in the middle of the mattress. Very disgusting! My daughter ended up sleeping on the couch cushions put together on the floor with a sheet over the top of them. I would never stay here again. The a/c in the room also could not keep up. Clearly this hotel needs some major maintenance. The breakfast was pretty good.

10/10

Exceptional

25 Jul 2026

Michelle M

One staff went above and beyond to help my husband and I out period he is disabled in the heat, got to us. They were able to bring in fans and check on us! The maintenance crew was absolutely phenomenal period the front desk crew was helpful and courteous, and most importantly, the property was well maintained!

8/10

Excellent

25 Jul 2026

Margaret

We asked for a refresh of the room and in the 4 days we were there we only got towels after we asked for them 2 times. But the staff was very friendly

10/10

Exceptional

22 Jul 2026

Saykham

Great location , clean a new rooms, very friendly staff, very nice amenities

8/10

Excellent

20 Jul 2026

Armando

We loved everything about the property! This our second year staying here for our family get together and plan on coming back. We had an incident where there was a massive cockroach in our room. Front desk said they’d spray the room which they did. Great service. Will be going back next year

Family_with_children

10/10

Exceptional

18 Jul 2026

Reina

I would highly recommend staying here. Everyone was very friendly and helpful. Room was clean and as described. Breakfast was great.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Sarah

The first 24 hours, we did not have AC… in July… In New Mexico… but once we were moved to a new room, everything was great. Louis, the front desk days shift employee was great! He gave us directions, suggestions, and made my 7 year old feel special. The rooms have a full sized fridge (which was a necessity to keep lunches and snacks). Breakfast had a good selection (I loved the potatoes!). There are many restaurants nearby. And there is a bus stop steps away, if you want to head out without driving.

Friends_and_family Family

2/10

Poor

17 Jul 2026

Alvin

I arrived at 12:30 am after flight delays traveling from Washington, DC. The unsympathetic front desk person told me the only room left had no air conditioning. It was 80 degrees at that time. He showed no concern and refused to help identify another hotel, telling me that because I booked the room through Expedia I should take it up with them. I will never stay at this property in the future.

Self

10/10

Exceptional

12 Jul 2026

Rene

Second time staying and the room was bigger than the last one. Great hotel and the breakfast buffet was great. The only thing is that my tv didnt work.

Self

10/10

Exceptional

12 Jul 2026

Craig

Nice place

10/10

Exceptional

10 Jul 2026

Jacek

Great, clean room

10/10

Exceptional

10 Jul 2026

Mike

Propert was awesome. Staff was great, room very clean and comfortable. Great stay.

Partner

10/10

Exceptional

10 Jul 2026

William

Quiet, clean, comfortable and convenient.

Partner

10/10

Exceptional

08 Jul 2026

alan

Clean and convenient with free water and cookies,

Partner

10/10

Exceptional

08 Jul 2026

alan

Clean and convenient with free cookies and water.

Partner

10/10

Exceptional

08 Jul 2026

Marcos

N/a.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Monique

It was great

10/10

Exceptional

07 Jul 2026

jennifer

Every thing

Family

10/10

Exceptional

05 Jul 2026

Jacqueline

Everything about the hotel was fantastic. Great price, great breakfast, great staff. Would recommend to anyone & everyone this hotel. The room were so nice that I didn’t want to leave! Lol Thanks to the staff who were welcoming & kind.

10/10

Exceptional

03 Jul 2026

Jeannette

By far the best place we have ever stayed at. We Will be staying there for future trips from now on.

Family_with_children

10/10

Exceptional

03 Jul 2026

Jeff

The front desk was super friendly and helpful. The room was perfect for a family of three, with all the amenities needed (fridge, microwave, plates, silverware). The location was very convenient to access all kinds of locations in the city. The bed was extremely comfortable! Very pleased.

Partner

10/10

Exceptional

03 Jul 2026

JOSE

Our stay was welcomed with a friendly staff. Upon arriving the lobby was small but clean as was the room. We were pleased with the comfort of the room and lack of outdoor noise. The hot breakfast was ample and filling. This is close to the airport and we will return.

Partner

10/10

Exceptional

30 Jun 2026

Stephanie

In my room the water pipe kept squeaking making it hard to sleep down in the 420 room range. Everything else was nice, spacious room clean, enough towels, equipped with all needed accessories enjoyed the stay. Thanks

Friends

10/10

Exceptional

30 Jun 2026

Patricia

We are very happy we chose this hotel. The staff was amazing, the room itself was amazing. Quiet, safe. King bed was so comfy! Next time we come we have decided we are coming back here. Oh and the breakfast spread was so good and so yummy!

Family_with_children

8/10

Excellent

29 Jun 2026

Ryan

The accommodations of the room are as described. I will say the pill-out couch bed was not comfortable at all, thankfully it was only needed one night. The room was clean and stocked with flatware, plates and bowls, sauce pan, and frying pan along with a two burner range, microwave, and dishwasher. The only complaint is that one of the bath towels was soiled or stained (not a big deal). The breakfast was great with some differing dishes each morning. There was hot coffee available early in the morning which for me was a huge plus. All of the staff was friendly and courteous. There is plenty of parking and the lot is surrounded by a security fence. Overall my stay was pleasant and stress free with everything as expected.

Self

8/10

Excellent

29 Jun 2026

yvette

It was a great experience. Room could have been cleaned a bit better but it was good, also bathroom faucet having hard time draining water down but other then that all was nice and staff was great. Thanks

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

JOSE

Stayed there to attend an event at Isleta. This place was relatively near with convenient amenities close by. (Read 377 Brewery). Staff was welcoming and courteous. The room was clean and spacious. We hadn’t stayed at a Residence Inn so we were surprised by the suite and kitchenette. We did not hear the road or air traffic being near the airport. In the morning the breakfast was just right with a full hot selection. We will return!

Partner

10/10

Exceptional

27 Jun 2026

Maria Isabel

Si me gustó.

Family

10/10

Exceptional

27 Jun 2026

Patricia

Excellent

Family

10/10

Exceptional

26 Jun 2026

Paul

The front desk managers were very friendly and helpful. They even gave us a very nice early check in. Would definitely stay here again!!

Partner

10/10

Exceptional

24 Jun 2026

Dana

This was a very nice place. Definitely would stay again

Partner

10/10

Exceptional

23 Jun 2026

John

Very nice area clean rooms

Friends_and_family Family

8/10

Excellent

23 Jun 2026

NICOLE

Bernadette at the front desk was super nice!! Thank you Bernadette for being kind, so hard to find these days :)

Place was good and felt safe.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Shariyf

I accidentally booked the wrong room type. The staff was very helpful in getting me the room I desired.

Family_with_children

10/10

Exceptional

21 Jun 2026

Lashae

I loved how attentive the staff were and lovely the breakfast was stocked and prepared. I have no complaints of this visit. The hotel exceeded my expectations. One of my more favorite hotel visits

Partner

10/10

Exceptional

21 Jun 2026

Rene

The hotel was clean and the staff was friendly. The indoor pool was nice and the room was amazing. The best hotel I’ve stayed at in while. The breakfast buffet was great and plenty of options.

Self

6/10

Pleasant

20 Jun 2026

David

The front desk attendant was not welcoming or friendly. After some difficulty with checking in, he handed us the keys with no extra information regarding breakfast or the Wifi access.
Once we entered the room, we noticed missing linen for the fold-out sofa bed, two towel racks falling off of the wall and one other loosely hanging on. The A/C did not function well enough to cool the room comfortably to our needs.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Anthony

yes

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

David

Comfy bed. The full kitchen was a welcome surprise and we used if for dinner and coffee.

Partner

8/10

Excellent

15 Jun 2026

Kendra

Staff was polite upon checking in!! Probably one of the best breakfast options I've had while staying at a hotel!! The room was clean, a little over crowed with furniture but it was still accomodating. The water pressure in the shower was lacking. I did like how the indoor pool area was air conditioned, made it tolerable to sit in their while the kids swam.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Alexander

Excellent stay. Breakfast was delicious

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Donna

Our reservation was canceled. The tub/bathroom needs to be updated Then I get a late charge for parking....tacky!

Partner

10/10

Exceptional

12 Jun 2026

Dan

This Hotel is one of the best ones that I have stayed in..the rooms were clean, the bed was comfortable, the staff was very helpful, the hotel was close to everything I was looking for. Great place and will stay there again when we go to New Mexico again

Partner

10/10

Exceptional

10 Jun 2026

Jay

Mgr lead a great team and we would return 😎

Partner

6/10

Pleasant

08 Jun 2026

KENNETH

Original room had no air conditioning and a TV that turned on but would not change channels. Front desk was very helpful in moving us to a new room, but because the air conditioning unit is behind a louvered door in sleeping area, it had a low frequency hum that you could literally feel vibrating the coils of the bed.

Partner

8/10

Excellent

01 Jun 2026

Annie

We stayed for 8 days so having the kitchen in our room was a definite benefit to flexible meals without needing to eat out so the time. Cooked our own eggs in our room and supplemented with other breakfast items which were available with the free breakfast for a little more variety.

Partner

8/10

Excellent

31 May 2026

Ernesto

Great room !

Self

6/10

Pleasant

31 May 2026

Ashli

The room was generally clean and very spacious, but was old and outdated. Carpet was ripped up in multiple places, a lot of visibly peeling paint, areas where holes in the walls had been patched but not painted over, and the caulk in the showers needs redone and was starting to mildew. The building drastically needs a face lift. Beds were comfortable but pillows small and flat I needed 3.

Partner

10/10

Exceptional

26 May 2026

Debra

Room was excellent, clean and roomy. Breakfast offered a good variety. Location was great, both for town and airport.

Partner

10/10

Exceptional

25 May 2026

CINDY

Enjoyed the stay was there for a funeral.....

Friends_and_family Family

10/10

Exceptional

24 May 2026

Axel

Good staff

Family

4/10

Poor

17 May 2026

Leandro

Swimming pool was very cold and hot tub was not working very properly needed to be fixed. That’s the only complaint that I had today was very good but I’m a person I like to go swimming and lay in the hot tub and that was not working. Thank you.

Partner

6/10

Pleasant

14 May 2026

Bonnie

Nice place with potential. TV would periodically just shut off. Shower gel dispenser as empty. No dispenser for skin lotion (that’s an expected amenity these days). Room was clean. Check in was okay, but desk guy was apparently not happy about something. Breakfast was good. Probably wouldn’t stay there again since there are several options in the same area.

Partner

10/10

Exceptional

10 May 2026

Richard

Plenty of parking. Easy check-in with a friendly staff member. Got the room I requested. Comfortable bed, spacious room. Full breakfast and plenty of it. Biscuits and gravy were a hit. I will be back.

Self

10/10

Exceptional

08 May 2026

Judy

Excellent customer service 😊

Partner

4/10

Poor

27 Apr 2026

Patrick

The wifi is abysmal. The hotel is pet friendly, which is not a problem, but the rooms are not cleaned properly. If you have any issues with pet dander, this is not the hotel for you.

Partner

6/10

Pleasant

24 Apr 2026

Maribel

Breakfast was not good. Room smelled like cigarettes.

Family

10/10

Exceptional

23 Apr 2026

Julia

Great breakfast, clean room, kind staff.

6/10

Pleasant

19 Apr 2026

Tamara

Treadmills need maintenance. Water pressure in shower was insufficient. Front desk night members were slow to address multiple intake.

Family_with_children

10/10

Exceptional

14 Apr 2026

Carol

The breakfast was fresh, would be nice to have bacon. Some of us do not eat sausage. Parking was gated that was closed at night. The staff were very friendly and helpful. The rooms are nice had a full kitchen for staying for a long time. We will stay here again.

Business

10/10

Exceptional

13 Apr 2026

Esther

Clean room, the staff overall were great and friendly. Loved the fact that they had fresh baked cookies you could grab mid day. Bernadette also helped us tremendously on our stay. We were about to cook our meal and realized we were missing certain ingredients/items. She helped in providing those things, which was greatly appreciated and saved us a trip to the store. Really grateful for her kindness and resourcefulness.

Partner

8/10

Excellent

11 Apr 2026

MARY

Room was clean and ADA compliant as reserved.

Partner

10/10

Exceptional

08 Apr 2026

Toby

Didn't have a pet

Self

2/10

Poor

04 Apr 2026

Shaleen

The rooms were nice and clean.

When arrived to check in I advised them we had already paid in full. The guy that checked us in was wearing a mask very unprofessional on explaining the changes all that was said was accidentally didn’t say an amount. When asked he just kept repeating accidental. they ended up charging me again for another room when I had already booked and paid in full ahead of the. And they continued charging me. When asked about it the manager Lewis said he would resolve the problem and get back with me the next day. He still has not, but continues to charge small amounts. When I contact property to talk with Lewis he’s never in.

8/10

Excellent

02 Apr 2026

Ian

Larger room than usual, nice location and decent breakfast. Parking on site.

Partner

10/10

Exceptional

30 Mar 2026

Shannon

We loved the included breakfast. They have more options than many other hotels we've stayed at. The waffles were SO GOOD. Tea and coffee is available at all times. The pool and hot tub were clean. The rooms are spacious. You can access your streaming accounts through the TV. It was a wonderful stay!

Family_with_children

10/10

Exceptional

28 Mar 2026

Diana

The breakfast staff was great! Attentive to keeping breakfast area clean and food fresh was great to see.

Self

10/10

Exceptional

26 Mar 2026

Gabriel

Very nice and secure property will definitely return when staying in the area!

10/10

Exceptional

26 Mar 2026

Caryn

Great value, and a beautiful room! Hotel was popular and bustling with people, yet the individual experience remained high. Will stay again!

Business

10/10

Exceptional

25 Mar 2026

Daniel

It was an unexpected surprise to be charged for parking. Maybe it was indicated somewhere, but mot obvious. It would be nice to know this before reserving, and to be told about it at checkin. Not nice to be surprised.

10/10

Exceptional

24 Mar 2026

Ibtesam

Thank you for the hospitality

Family_with_children

10/10

Exceptional

20 Mar 2026

Bradley

Everything was great! Will definitely stay here again!

Partner

8/10

Excellent

20 Mar 2026

Eleanor

A lovely room, excellent breakfast and awesome location!

10/10

Exceptional

16 Mar 2026

Jacqueline

I have stayed here a couple of times and both have been a great experience. Bernadette and Thomas at the front desk are wonderful as are all the other staff. The pool area and rooms have always been clean and well taken care of and the breakfasts are amazing. The only problem with this place is the parking. Parking is horrible.

Self

4/10

Poor

14 Mar 2026

Angela

Cleanliness and housekeeping service fell far short of expectations. I don’t know if they’re short staffed or just don’t care. I’ve stayed here several times and the rooms aren’t cleaned thoroughly. Even when you request housekeeping they may or may not actually come to clean your room.

Self

10/10

Exceptional

14 Mar 2026

Cathryn

Overall good experience

Pet

8/10

Excellent

02 Mar 2026

Jeffrey

Pros: great breakfast, friendly staff, comfortable room, quiet. I thought the bed was comfortable but my husband did not. We liked that there were 2 towel racks and drawers in the bathroom vanity.

Cons: carpet tack exposed at kitchen area, closet doors came off rail the 1st time we opened them, the bathroom light was extremely dim and the exhaust fan sounded like a jack hammer. Also, the end of the bed was so close to the wall i had to turn sideways to reach my side.

Family

10/10

Exceptional

26 Feb 2026

Bert

Spacious room, clean and comfortable

Partner

10/10

Exceptional

25 Feb 2026

Cherri

Friendly, professional guest services. Lovely room with a unique layout that gave the feeling of a two room suite. High ceilings, roomy, elegant yet cozy. Clean and comfortable. Decent gym, pool, and hot tub.

Self

10/10

Exceptional

23 Feb 2026

Brianna

Great property overall! From staff to the room and amenaties, this place was a great place for a staycation!

10/10

Exceptional

23 Feb 2026

Jacqueline

The staff was extremely friendly!! Enjoyed the hot tub. Breakfast was great. I travel a lot and this was one of the best hotels I’ve stayed in overall in Albuquerque

Self

10/10

Exceptional

18 Feb 2026

Kay

Staff was very friendly and helpful. Love that breakfast was included.

Partner

6/10

Pleasant

18 Feb 2026

Tameika

Our flight arrived early and the hotel is near the airport, so we arrived early there too. Knowing that check-in time isn't until 4pm, we thought we'd see if we could check in early since we're traveling with a baby and needed to change her diaper, etc. The hotel parking lot was nearly empty and we saw a guy loading a cart to take his luggage into the hotel so odds looked good. The lady at the front desk wouldn't accept my ID and made a point of letting us know that it wasn't check-in time yet. My husband politely said yeah we know but the plane came in early. She curiously looked from us to our baby and decided to check available rooms although again, the lot was nearly empty. Of course there were rooms clean and available. After assigning us a room we noticed 4 more families approach the desk and check in with no problem. So the guy before us was successful and everyone after us was successful. None of them looked like us though. Prior to arriving, we'd booked this place for Saturday through Tuesday, then again Thursday to the next Saturday. After this experience we canceled the second leg with this hotel and booked at another property. We have family in Albuquerque and travel here monthly. First and last time at this hotel.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Joseph

Bernadette was great again as this was our second weekend in a row needing to be in ABQ. Great place to stay.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Joseph

Great Customer service

Leisure Self

10/10

Exceptional

09 Feb 2026

Joseph

Bernadette was fantastic with customer service

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Patrick

Staff were great, the bed was very comfortable. Rooms were clean and all the supplies for cooking were provided

Leisure Family

6/10

Pleasant

21 Jan 2026

KD

Bed is comfy, amenities are pretty good (supplies in kitchen, etc), and I stay here for the location between airport and venue for my meetings, and I REALLY appreciate having a kitchen and being able to open the windows. I have stayed numerous times before.
In my room on this trip, the fefrigerator was loud (compressor failing), only lukewarm water in shower 2/3 nights (3rd night was OK...don't know what changed), the disposal never worked. I was too busy to report / deal with maintenance. I am assuming (hoping) this was an exception and not a trend.

Business

10/10

Exceptional

15 Jan 2026

Zoraida

Yes

Leisure Family

8/10

Excellent

11 Jan 2026

Loriebeth

Room was spacious and clean but pillows needs replacement

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Richard

The staff was great and corrected the one problem I found with my room very quickly. The location was good and close to different restaurants

Self

10/10

Exceptional

29 Dec 2025

Shivan and Brittany

Staff was great. We were thrilled with the room, so much nicer than expected.

Leisure Family

10/10

Exceptional

28 Dec 2025

Michelle

Breakfast was good. Kitchen fully equipped.

Partner

10/10

Exceptional

28 Dec 2025

DEBBIE

Outstanding customer service from front office at check in, breakfast (Saul) and checkout Derrick).
Kudos to Saul having to deal with the busy breakfast crowd but ensuring the food and coffee stations were filled and tables cleaned tor the next person(s). Offered help to someone that was struggling with a waffle that stuck to the waffle maker.
I had actually stayed at another hotel the night before and was never acknowledged as with your staff.
Congratulations on a great staff which is so hard to come by these days. Will definitely book reservations in the future. Forgot to mention that the room was very clean and comfortable!

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Walter

Very clean room and had cookies and fruit for late snacks

Leisure Partner

10/10

Exceptional

06 Dec 2025

Carolyn

This was the nicest room we have stayed in for a long time. It was clean and comfortable. The staff was nice and very helpful. Will stay here again when in the area.

Leisure Partner