Name: Sheraton Albuquerque Airport Hotel
Address: 2910 Yale Blvd Se, Albuquerque, 87106, US

10/10

Exceptional

26 Jul 2026

Leslie

Our air wasn't working and as soon as we alerted the front desk, they moved us. We gave it a couple of hours, when we should've done it within a couple minutes! Otherwise a super convenient and comfortable stay

4/10

Poor

24 Jul 2026

Daniel

Great staff and proximity. AC barely works. Streaming service on TV didn't work, I was told they hadn't renewed the subscription. The shower had terrible water hammer that shook the whole room.

8/10

Excellent

23 Jul 2026

Gabriela

Excellent

10/10

Exceptional

22 Jul 2026

Joseph

Clean, predictable quality. Stay here often.

6/10

Pleasant

21 Jul 2026

Randy

This place was very nice but we got billed for 3 nights and only should have billed for 1. Took a while for them to take the extra charges off. Thanks you Ed for finally getting it done.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Roy

We came in late at night and left early. We didn't have any interactions except during check in and checkout. The staff was very pleasant on both occasions.

Partner

10/10

Exceptional

19 Jul 2026

Kim

I almost skipped staying at this hotel because of some of the negative reviews. I am glad I ended up staying there. The Albuquerque Airport Sheraton was great! The best part of my visit was the delightful front desk folks and airport pickup drivers. The room was cool, clean and quiet, what more could you ask for?

Self

2/10

Poor

15 Jul 2026

Lisa

Good staff and great amenities! Would stay there again. Has everything you need to have an enjoyable stay!

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Brenda

This hotel is super close to the airport and is a reasonable price for a nice airport hotel. However, our recent visit had some annoying moments. First, the TV says you can stream from your own subscription services but when it didn’t work and I called the desk they said, “oh, it says that but that feature doesn’t work”. Second, at 11:15 a loud party of people were running up and down the hall and literally screaming. After a few minutes, when they did not appear to be calming down I called the desk again. The response was we just had 3 buses arrive and they were trying to sort them out. The noisy guests continued to run the halls for at least another 20 minutes. I will probably use this hotel again because of price and location but we did not have good service.

Partner

6/10

Pleasant

09 Jul 2026

Michael

Five dollars a day for internet? Come on! Who does that anymore?

Partner

4/10

Poor

09 Jul 2026

Michael

Had a water leak at 2am and had to move to a different room. Plus had a early flight out

Family

8/10

Excellent

09 Jul 2026

Jeanita

The blankets smelt like order

Partner

10/10

Exceptional

07 Jul 2026

Felicia

Great stay

6/10

Pleasant

07 Jul 2026

Brandi

Checked in.
-Was not greeted. She asked the last name immediately without saying hi or welcome in.
-signed pet waiver the was told to scan credit card for incidentals. Fine, but I had to ask how much they even are.
room card was handed to me.
-unlike any hotel I’ve been to this week while traveling across the country or much less anywhere I’ve traveled, the following didn’t happen: (discussion of)
- you’re in room xx
- check out hours are …
- Parking is …
- Breakfast is ….
- Pool hours are….
- Parking is an additional …
- Elevators are located over …
- Or any other information
Like i literally had to ask any specific details to access the parking lot. Simple information totally. Hopefully she was just having a bad day because a simple smile would have gone a long way. Probably not a good example for the face of the company and a first impression

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Benjamin

Great staff. Thank you to the front desk team for taking such great care.

4/10

Poor

06 Jul 2026

cody

I expected much more from a Sheraton. This property is clearly just relying on their location…which is great but they are going to have to invest some money into upgrades. The shuttle is quick and reliable. Front desk staff are pretty clearly burnt out…probably from dealing with tired and grumpy travelers all day. It smells terrible in the lobby and our room smelled like a wet dog. We rented two rooms…both smelled and we are pretty low maintenance. AC didn’t work in one of the rooms and window wouldn’t open. Never got below 75. Rooms say recently renovated, which they probably were…but poorly done. I meant to take some pictures but I was too tired from a delayed flight and the kids were tired. Don’t spend the money here. Go to one of the other hotels which are just as close and hopefully much better maintained.

Family_with_children

10/10

Exceptional

04 Jul 2026

George

Staff could be a little more friendly.

6/10

Pleasant

29 Jun 2026

Terri

Serious noise issues

Family

8/10

Excellent

28 Jun 2026

David

Pluses:
Very convenient for early flights from ABQ airport or late arrivals. 24 hour free shuttle service plus a convenient sidewalk that takes you to the airport.
Beautiful property.
Negatives:
Web site tries to trick you into paying for wi-fi and joining loyalty program. If you join, they will spam you very frequently.
Walls a bit thin.

2/10

Poor

27 Jun 2026

Monique

I want to share my disappointment regarding my recent experience at the Sheraton Albuquerque Airport.

Due to significant flight delays, I unexpectedly needed accommodations after my car rental reservation was canceled and could not be rescheduled until the following morning. When I initially called the hotel to inquire about room availability, I was told I could likely find a cheaper rate online. However, I was not given clear guidance on how to make the reservation, and the staff member did not seem particularly interested in assisting me. There was also considerable noise in the background, making the conversation difficult.

Upon arrival, I was informed that the reservation I made through Hotels.com was not showing in your system. The front desk associate did ultimately accommodate my stay, which I appreciate, but the interaction was not particularly welcoming and did little to reassure me after an already stressful day of travel.

Unfortunately, the condition of my room was even more disappointing. The room did not appear to have been thoroughly cleaned. There were items left on the floor from a previous guest, trash remaining in the bathroom trash can, water or possible toothpaste stains on the sink, what appeared to be urine residue around the toilet, hair in the bed, and small flies around both bedside lamps. Additionally, the carpet was filthy to the point that I did not feel comfortable walking on it barefoot.

Self

10/10

Exceptional

25 Jun 2026

Joe

The staff was wonderful.

Partner

10/10

Exceptional

25 Jun 2026

Reydecel

Great stay

8/10

Excellent

21 Jun 2026

Steve

Only having ice machines on every other floor, plus having a few not working was a challenge. Other than that it was a very pleasant stay. Oh, and the pillows are terrible

Partner

4/10

Poor

19 Jun 2026

CARY

Noisy air conditioning in room. Broken shower head. Poor breakfast offerings. Unhelpful staff.

Partner

10/10

Exceptional

18 Jun 2026

John

Perfect stay if you have an early morning flight.
We walked from our room to security in 6 minutes.

Family

4/10

Poor

10 Jun 2026

Charles Wesley

Room was not clean at the time of checking in. Staff was informed, but no action was taken. Hair in the tub and dog food all over the carpet

Family_with_children

10/10

Exceptional

08 Jun 2026

Tasha

This is an amazing, beautiful, historic hotel. Great location and beautiful architecture and artwork throughout the property. I found the staff, knowledgeable about the property and its history as well as helpful and super friendly.

The restaurant food is fantastic with great craft cocktails prepared by great bartenders that know how to make them. There’s also really good music in the downstairs venue that isn’t loud and doesn’t make it crowded since they have spaces around the area to sit and listen to the music.

I can’t say enough about how much we enjoyed our stay and will come back every time we visit!

Partner

10/10

Exceptional

05 Jun 2026

JoAnne

Didn’t eat breakfast. It was ok the bed padding was full of urine marks, floor not very clean and furniture needed dusting.

8/10

Excellent

04 Jun 2026

Travis

Yes

Family_with_children

10/10

Exceptional

03 Jun 2026

Maria

My number one place to stay. Easy to get to airport!

Self

10/10

Exceptional

03 Jun 2026

Elisa

The night group in the bar especially iconic RJ are so fantastic!
The morning coffee and breakfast is so nice and helpful

Friends_and_family Family

8/10

Excellent

01 Jun 2026

sarah

Pool area need attention. There were flower pots but no greenery. Some of the furniture was showing wear.

This was a very convenient location for beginning and ending a trip. The dining area was massive and might benefit from a redesign so that you don’t feel like the only ones there. Staff were very friendly and helpful.

10/10

Exceptional

30 May 2026

Ryan

Room was great

Family_with_children

10/10

Exceptional

30 May 2026

Fay Winona

The room was clean. The staff was courteous and friendly.

Family

10/10

Exceptional

30 May 2026

Alexander

It is within a walking distance from the Albuquerque airport and close to the interstate entrance. This location is convenient for visiting ABQ on short business trips. At the same time, the hotel is very comfortable,on a quite street, so there is no noise inside.

Self

8/10

Excellent

28 May 2026

Rachel

Location is great and staff were friendly- hotel is dated and the tv in our room didn’t work , along with the sink in the bathroom leaked but for a one night stay while traveling it was fine

Partner

8/10

Excellent

27 May 2026

Karen

Very good we left our vehicle there when we flew out

Friends_and_family Family

8/10

Excellent

27 May 2026

Destry

For the past two visits to Albuquerque, I've stayed here at this particular Sheraton, as opposed to the one in Uptown. I enjoyed both stays due to the close proximity to UNM and The Pit, where my daughter attended college. No complaints at all, the staff were incredibly helpful and courteous. The rooms were clean, and ready for my stay. Not much else to say except, thank you Sherton Airport for the service, and hospitality.

Self

10/10

Exceptional

24 May 2026

Sudha

The hotel was renovated so it was good except the bathroom shower. It was like a water gun to the pressure and we couldn’t change it.

10/10

Exceptional

24 May 2026

Rebecca

Room was clean spacious quiet. Infrastructure remains a little challenged- ceiling caved in and fell from a leak in the reception area. It is an older hotel but generally well maintained.

Partner

2/10

Poor

22 May 2026

DOREEN

Do not stay at this property..
Way to many negative words to put into this paragraph ..but a few are...
Cant control a/c....it was hot..76 degrees
No tissues
Uncomfortable beds
Microwave is on 4th floor and is sitting on the floor
No coffee ...its available downstairs for $5
No breakfast.....
No view
Parking is $15 a nite..
Staff was not helpful at all...
Nothing at all is as described as on the website...
This property should not even be in business...

Friends

10/10

Exceptional

21 May 2026

Jan

This property was wonderful. We wanted to be close to the airport when we drove in from Taos. Just stayed there in the hotel since we had an early flight out. The restaurant was great. The bar was good unfortunately it didn’t open till 5 PM but we survived.

Friends

2/10

Poor

20 May 2026

Gay

I found old keys to another room on rhe floor of #402 behind the curtain. Room smelled Of formaldehyde. As did the whole 4th floor which was also hot. A diamond earring and two teeth were lodged into tub drain in #901 so it couldn’t close. No wash cloths. I reported no ac in #402 at the front desk at 11am. At 7pm I called again and a man brought keys to change to another room. Tv did not work—all digital scribble. No hand soap at sink. We received $30 in coupons for the trouble caused. We spent $14 in the restaurant and the waitress said it would cost all $30 worth of coupons to pay

Partner

10/10

Exceptional

18 May 2026

Amy

The room was fabulous and very quiet despite being near the airport. Extremely convenient and the shuttle and drivers were fabulous !

Friends

6/10

Pleasant

17 May 2026

Jacqueline

I had to leave before breakfast

Self

4/10

Poor

15 May 2026

Christopher

Most of the staff is extremely friendly and accommodating. Unfortunately that is where the positives end. Our room had not ac was extremely hot. Staff did give us a fan to help with the heat which did help and was appreciated. A family was also staying at the hotel at the same time was told there reservations were not on record and they did not have a room for them. They did have proof of reservation and payment which did not help.

Family_with_children

8/10

Excellent

15 May 2026

Stephanie

The bartender Jodi was so very kind and attentive. Excellent service!

I stayed in room #310 and did not mention this at the time because I left very early in the morning. The tub had a bit of a clog so the water didn’t drain out fast enough during my shower. I showered in an inch or two of water. Kind of gross.

Otherwise everything was great!

Thank you!

Self

2/10

Poor

14 May 2026

Ralf Ingo

Booking confirmation stated that there is free internet; also Sheraton - at least in the past - provided complementary drinking water. During my stay, I had to struggle obtaining free internet - initially hotel refused; likewise there was one complementary plastic bottle of water for three days - a disgrace. Any professionally managed hotel provides at least 2 bottles of water PER DAY. My first and last stay in this 'hotel' - complete lack of adequate service

Self

10/10

Exceptional

12 May 2026

Patti K

Clean room, prompt airport shuttle.

10/10

Exceptional

11 May 2026

nancy

Restaurant was great-clean rooms, helpful staff, and great shuttle service. We had an overall wonderful stay the night before a long flight overseas..

Partner

10/10

Exceptional

07 May 2026

Brian M.

Just a short walk to the airport 🛫

Friends

10/10

Exceptional

06 May 2026

Elizabeth

Excellent location to the airport. Our room was wonderful

10/10

Exceptional

04 May 2026

Brenda

Great bedding. Had a bath tub and not just a shower.

8/10

Excellent

02 May 2026

Mario

clean room
restaurant staff was very friendly and helpful.

Partner

6/10

Pleasant

29 Apr 2026

Christina

The hotel was nice..I didnt know i had to pay for packing. I would have booked a different hotel .
And the plumbing was terrible we had to go down stairs everyday to let them know the bathtub was clogged.
We couldn't even call because the line was always busy..
When checking out i let them know about the plumbing. All i got was oh sorry about that.

Family_with_children

10/10

Exceptional

29 Apr 2026

Stuart

The hotel was located in a great location with beautiful views and excellent breakfast. They even had cookies and chips and salsa in the evening. Also, great view of the Mountain

Partner

8/10

Excellent

28 Apr 2026

Laura

Parking was easy and wasn’t charged since I only needed it for a few hours. Shuttle was convenient and on time. A mix up at check in was handled swiftly and professionally. Room was quiet and comfortable. If it weren’t for some of the hallways and the elevator being dirty, it would have been 5 stars all around!

Family_with_children

10/10

Exceptional

28 Apr 2026

Nolita

Very helpful staff when asked about the local area entertainment what to do in the area

Friends

10/10

Exceptional

26 Apr 2026

Brenda

Very convenient to the airport and a great place to stay before or after a flight. Appears to be recently renovated. The only issue we had was the A/C could have worked better. A little warm.

Partner

10/10

Exceptional

25 Apr 2026

Patty

Great stay!

8/10

Excellent

22 Apr 2026

Lynn

I didn't know I had to pay for parking.

Business

10/10

Exceptional

19 Apr 2026

Mary

Very clean friendly staff

Family

10/10

Exceptional

19 Apr 2026

Brian

Breakfast was quite good. Waitress was very friendly and polite.

Partner

10/10

Exceptional

17 Apr 2026

Ron

Great staff and very informative

10/10

Exceptional

17 Apr 2026

Brian

A very well organized and run establishment.

Partner

10/10

Exceptional

13 Apr 2026

Joanne

The nicest airport hotel of all. Clean, comfortable, more upscale than other hotels at a reasonable price. Shuttle to the hotel was great.

Partner

4/10

Poor

11 Apr 2026

Eron

The proper is in desperate need of a makeover. When we walked into check-in, we really weren't sure where the check-in desk was it is very small and hard to identify. The lobby is not welcoming and disorganized. It's also fairly dark. The room was clean however the small coffee station cream or sugar and it was very unclear how to make the coffee work. When I picked up the phone to try and call room service which was the whole reason I had selected that hotel I realized the phone while powered, had no dial Conan was not actually connected to the phone network. I had to call in through my cell phone and ask for room service. The food in the restaurant was OK. The staff was nice but not overly cell. Bathroom was clean, showerhead was totally inadequate. Last thing was the air conditioning barely cooled the room. I think there are much better places to stay near the airport.

Friends

8/10

Excellent

08 Apr 2026

Linda

Location, location - it’s top notch for a trip to the airport. It was good to see many Working USB and electrical outlets. Sadly my room was dusty, particularly around door frames and the water faucet handle fell off in my hand when I turned it on. Sadly not a great entry into the room.

Friends

10/10

Exceptional

07 Apr 2026

Kathryn

Enjoyed our stay . Beautiful room with comfortable bed . Great location for early morning flight . I’ve stayed here numerous times and was happy with all .

Family

6/10

Pleasant

30 Mar 2026

Robert

Meh

Self

8/10

Excellent

27 Mar 2026

Jeff

I really enjoyed my stay here, it was a very comfortable setting. The staff was incredibly friendly, the room and property were kept nice and clean. The restaurant was very satisfying I enjoyed breakfast and dinner there. They also have a open bar that you can even order from in the restaurant section. There are lots of other restaurants and a Maverick near by making it convenient for food selections and getting convenient supplies. Overall I was very satisfied, I would definitely stay at this hotel again.

Self

2/10

Poor

27 Mar 2026

Leath

No

10/10

Exceptional

26 Mar 2026

Bryan

Good

10/10

Exceptional

26 Mar 2026

Iris

Staff were super helpful and very nice. They were able to accommodate to a late check out for us, which relieved immense stress. The place was beautiful and clean.

Partner

10/10

Exceptional

25 Mar 2026

John

Great experience, staff were high energy and happy which makes the experience much better

Partner

10/10

Exceptional

23 Mar 2026

Corrina

Great place to stay !

Partner

6/10

Pleasant

22 Mar 2026

Molly

Would not stay here again.
We got here late for an early flight and tuned on the A/C and went to bed. The A/C in the room wasn’t working so we slept in 77 degrees for the night. The tv didn’t work unless you have an HDMI cable (no cable or streaming services). The toilet would run for 5 seconds every 30 seconds all night. The bathroom was a bit dirty. They know people are in and out so don’t have to keep this hotel nice or in working shape. The pros were a complementary water bottle and the 24 hour shuttle to the airport. I would definitely pick a different airport hotel next time.

6/10

Pleasant

22 Mar 2026

Matthew

The A/C in the room couldn’t cool it down. In fact from the time I turned it on and set it to go to 70, it went from 78 to 80. Very warm and hard to sleep. Room was nice otherwise and the staff was friendly and helpful.

Family_with_children

4/10

Poor

22 Mar 2026

Natalie A

Pool is not open yet. The elevators were slow and you have to pay for parking.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Julie

We stayed for one night only but upon arrival check in was done quickly and staff members were very polite and friendly. Room was very clean beds were clean and comfortable. Breakfast was delicious and waitresses were very professional, friendly and helpful. I’d recommend this hotel to my friends and family.

Family_with_children

4/10

Poor

20 Mar 2026

israel

understafy

6/10

Pleasant

20 Mar 2026

Mary

Heater wasn’t working, had to switch rooms. Poor condition for a Sheraton

Partner

8/10

Excellent

19 Mar 2026

William

Shuttle service to airport prompt and convenient. Room was very comfortable but very warm. AC was not cooling below 75°

Friends_and_family Friends

10/10

Exceptional

16 Mar 2026

Antoaneta

Convenience and quick access to the airport, shuttle 24 hrs

Self

8/10

Excellent

16 Mar 2026

Keith

Nice hotel. Will definitely return

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Shawn

Great location and service :)

10/10

Exceptional

09 Mar 2026

Robin

This was a great stay. The hotel Lobby was clean and the person who checked us in was great. Parking was easy and felt really safe. The airport is accessible from the hotel via shuttle or you can even walk if you don’t have a car.
Great meal at the restaurant for dinner. Sad we missed breakfast because we had to check out before it started. Will stay again for sure!!

Friends_and_family Friends

8/10

Excellent

08 Mar 2026

Murray

I wish the hotel had a water fountain or bottle filling station. I wish they had decaf coffee in the lobby.

8/10

Excellent

07 Mar 2026

ROBERTA

I stayed for one night and didn't use the restaurant or any other amenities. The airport shuttle was easy and efficient. I was very happy with it.

Self

10/10

Exceptional

04 Mar 2026

Terry

Hot water hard to come by. Cold shower at 4am.

Partner

10/10

Exceptional

01 Mar 2026

James

Everything was good even had a very nice breakfast

Partner

8/10

Excellent

01 Mar 2026

Darin

Hotel nice overall and clean. For older property renovations done well.

Family

10/10

Exceptional

26 Feb 2026

Hattie

hands down the best, friendliest, no nonsense airport hotel-they make what can often be crazy travel itineraries not so overwhelming

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

AlleN

We got an excellent price. Room was very nice. Easy check in. Easy walk from ABQ

Partner

4/10

Poor

25 Feb 2026

shannon

Water backed into the sink and shower in my room, the main elevator was out of service, electricity went several times (hard to sleep with doubt if the doors are locked when electricity is out) breakfast wasn't something you could grab as you run out the door. On the bright side the shuttle was super close to the airport

Self

10/10

Exceptional

23 Feb 2026

Danielle

We always stay here when we have an early morning flight or late night arrival. The bar is nice and the bartenders are always friendly. The rooms are clean and comfortable. I like that they have added local and native art peices around the complex. Parking is a bit steep but availabe if you need to be close. We normally just leave the car at the airport parking and get it with the shuttle the next day.

10/10

Exceptional

23 Feb 2026

hadley

great hotel, staff and amenities - we will be back !

10/10

Exceptional

23 Feb 2026

Deborah

This is my favorite hotel in Albuquerque. I have been staying here for years. Close to the airport, clean and it has a restaurant. They have started charging for parking, which they didn’t do before.

Partner

2/10

Poor

22 Feb 2026

Amanda

Electricity was on and off for the first day and room smelled of mildew

10/10

Exceptional

21 Feb 2026

Alex

Clean, huge rooms. Safe parking and well lit. Will definitely come back.