Name: Extended Stay America - Albuquerque - Airport
Address: 2321 International Ave Se, Albuquerque, 87106, US

2/10

Poor

01 Aug 2026

Scherrie

I checked out early for safety reasons! Some lady was trying to open my hotel door. Stains on the bedding and showers curtains. My daughter was scared to walk up the stairs from the parking lot. The police came running up the stairs. Gloria tried to refuse checking me out early. I told my daughter and I weren’t comfortable staying after what we experienced. She eventually checked me out but refused to give me my receipt as proof! I’ll never recommend anyone stay here!

6/10

Pleasant

29 Jul 2026

Greg

the principal of this review is you get what you pay for. $30 a night and you can expect to wrap your pillows in your shirt. We needed a place to rest for a few hours and this place provided that. at the very least the sheets were fairly clean. Bugs are definitely present, but dead or dying if they are in your view.

2/10

Poor

29 Jul 2026

Samantha

Our room was not super clean and as soon as I walked in to put my bags down I stepped on a scorpion so thankfully I still had my shoes on.

6/10

Pleasant

28 Jul 2026

Josef

Property was solid. No issues

2/10

Poor

27 Jul 2026

Mandy

This was the worst experience we have had at any hotel. The room was dirty, dead bugs, no bathroom door handle, no available ice, no hot water. Smoke free property had cigarette butts everywhere. Not a positive experience at all.

8/10

Excellent

24 Jul 2026

Edward

Overall great stay clean room nice staff kitchen was great the breakfast could have been better but overall good place

6/10

Pleasant

23 Jul 2026

Ivan

The room smelled strongly of food and you can hear noise from outside.

2/10

Poor

23 Jul 2026

Rachel

The staff when I checked in was friendly. Got to the room, it stunk to high heaven. The odor was of old cigarettes and something else. There was a cockroach in the room, you could see the stained mattress through the sheet, and a member in my family woke up to bites on their legs.

Told the office that there was a leaky toilet, said they would send someone to fix that and when I said that there was a cockroach in the room, they didn’t act surprised.

Checked out not too long after. Still have yet to receive my refund! I’m going to call and complain.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Curtis

Staff was very friendly

Family_with_children

10/10

Exceptional

17 Jul 2026

Lucas

Joe was so helpful to me and my comrades in booking us and making sure we were okay!!

8/10

Excellent

15 Jul 2026

Claudia

just one thing that i was upset was that i had booked the studio with a queen bed and turned out to be a full size only

Friends_and_family Friends

2/10

Poor

15 Jul 2026

Sandee

We liked zero. Once we got in one of our rooms, I stepped on cockroaches, which I have. The carpets were filthy and as walking past rooms on 3rd floor, old cans with cigarette butts were in doorway or on inside window panes. Curtains were filthy. I told clerk and he said that Expedia/hotel will refund. We left and went to another hotel!

Family

6/10

Pleasant

12 Jul 2026

Jerry

Air conditioning was noisy. In general the place is showing its age

Self

6/10

Pleasant

10 Jul 2026

Bobbi

The room was ok. The air conditioner was not working and was only putting out warm air. We all slept on top of the covers because it was so warm. The bathroom was small and did not have any counter space. For the four of us this just made it a little bit more difficult to navigate. The room was also not very clean. There were crumbs on the floor in various spots. Some shelves were in disrepair. We could also smell smoke (cigarette and marijana) through the door even though we were in a non-smoking section. It says that there is a free Continental breakfast but there was only coffee served in the office. Also, no ice machine. We have stayed at other Extended Stay hotels and have never been disappointed. This one was definitely not one that we will return to.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Nathanael

The front office staff is great. Basic lodging.

10/10

Exceptional

06 Jul 2026

michael

.

Self

2/10

Poor

06 Jul 2026

Edna

There was many bed bugs and it smelled horrible. The sheets were stained and there was a lot of bad people.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Edna

There was a lot of bed bugs and it smelled horrible. The sheets were stained too.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

William

The price is right. There are a lot of people living there and they are messy.

Self

4/10

Poor

01 Jul 2026

jessica

The place looks better in photos but the reality was not very clean, and what I didn't like was that it was a non-smoking area and some people were smoking a few feet from my room and it was 1am and they had very loud music.

Pet

6/10

Pleasant

27 Jun 2026

Russell

Air conditioning was good in my room, room was on for price not terrible.
Breakfast was coffee, pkg muffins, oatmeal,
granola bars.

Self

2/10

Poor

26 Jun 2026

Pete

Just no

Family_with_children

10/10

Exceptional

26 Jun 2026

Janie

Great

Partner

10/10

Exceptional

25 Jun 2026

Ariel

.

Pet

6/10

Pleasant

24 Jun 2026

Mark

Sufficient for a one night stay. Felt a little \"notice your surroundings\" with all the people that live there more permanent just hanging out outside. I guess, where else would you go if that was your living situation? Didn't feel unsafe, just a lil loitery (I know that's not a word).

Friends_and_family Friends

8/10

Excellent

22 Jun 2026

Fatimah

.

Partner

6/10

Pleasant

22 Jun 2026

John

The rooms were nice but the area was not.

Pet

6/10

Pleasant

20 Jun 2026

MARIA

The room wasn’t clean , I see one little cockroach on the wall close to the kitchen burner

Family_with_children

6/10

Pleasant

16 Jun 2026

Ernie

You get what you pay for as they say. Maintenance personnel need to learn how to paint and keep stairways clean

8/10

Excellent

16 Jun 2026

Keri

While the cleanliness of the property had room for improvement, such as trash in the stair wells and the outside trashcans were always full, the staff is excellent. Personalized service, you never feel like just a number there, but truly a guest.

Self

2/10

Poor

14 Jun 2026

roberto

El cuarto estaba muy sucio en lavabo con manchas de suciedad

Friends

6/10

Pleasant

08 Jun 2026

Amber

The rooms are very comfortable & cozy.

Partner

2/10

Poor

07 Jun 2026

Mario

Totally to what we expected. Room did not have a good smell as we walked in even though it was a non smoking room still had a smoker smell, looked like a couple cleaning areas were missed had spider webs in bathroom.

Family_with_children

4/10

Poor

03 Jun 2026

James

Cannot recommend. Needs extensive renovation. Seemed to be sketchy individuals among the guests. Advertised breakfast was sub-minimal. A clear lesson that you get what you pay for!

8/10

Excellent

30 May 2026

James

Wasn't a bad spot for Albuquerque

Business

6/10

Pleasant

28 May 2026

Esdras

Convenient location , not good amenities

Partner

6/10

Pleasant

24 May 2026

Peggy

Rooms were clean that was okay shower had a lot of pressure that was good, a lot of dogs barking as you walk to your room kind of scared to go out of your room. No place to really go sit outside there were no kitchen utensils. Breakfast was a joke

Partner

6/10

Pleasant

21 May 2026

Bradley

Noisy

2/10

Poor

20 May 2026

Elsilie

The hotel is old and dirty. Thry get a lot of passing by workers that are probably not clean and the hallways are dirty with whatever liquid dropped, the trash cans in the hallway by the elevator were overflowing with the trash. Specially with boxes of beer. The rooms need some kind of upgrade and i skipped showering because the shower was NOT inviting at all.

Friends_and_family Family

8/10

Excellent

17 May 2026

Eldina

Great stay

Friends

2/10

Poor

14 May 2026

Diane

The sheets were not clean. There was hair (not mine) in the sheets. I was so grossed out I left at 5 am.

Self

10/10

Exceptional

13 May 2026

michelle

It was clean ,spacious, customers service was great

2/10

Poor

11 May 2026

Taylor

I checked in late (11:30p) so I had somewhere to stay near the airport for an early flight (7am). The check in experience was fine, the attendant was nice. When I got to the room though, I turned on the light and immediately saw 3 bugs scurry away - 1 under the TV stand and 2 under the cooktop stove. I thought I imagined it so I looked at the cooktop and could still see 1 of them and it was a small cockroach.

I immediately left, contacted Expedia and the hotel, and stayed at a Marriott down the street. It cost 3x as much but I couldn’t spend more than a minute in that room.

6/10

Pleasant

05 May 2026

Jessie

Overall the hotel was ok. We needed at hotel that was pet friendly and that didnt charge an arm and a leg for 2 dogs. The area is good but a lot of sketchy people around. The dog area needs attention. People dont pick up after their dogs so there's alot of dog poop everywhere. And I mean alot!!

Family_with_children

6/10

Pleasant

04 May 2026

anil kumar

Stay goes well for family pack of 4 looking for kitchen facility

Family_with_children

2/10

Poor

03 May 2026

Janice

There was roaches in this room.. The towels had stains...
There are signs that say no smoking but have big cans outside on the walk way that have cigarette buds in them.

Friends_and_family Family

2/10

Poor

01 May 2026

Beckey

Horrible hotel! The room was filthy and I initially found a dead cockroach in the refrigerator but had checked all other cupboards and didn’t find any. I told the front desk and they wouldn’t do anything.
We were only passing through and have a pet, so we decided to tough it out. The next morning, I found a live cockroach! We left immediately.

Pet

8/10

Excellent

27 Apr 2026

Jennifer

The staff welcomed me and checked me in quickly. The room was spacious and had a full kitchenette which saved me money by buying groceries. I loved the shower and bed. Note; This is a self service stay - they don’t have daily housekeeping and you throw away your own trash. Overall great stay for the price if you are looking for functional like I was.

Self

6/10

Pleasant

24 Apr 2026

Ahmed

Place was ok it could be better rooms are not that clean

Self

6/10

Pleasant

21 Apr 2026

Maynard

The kitchen was not fully equipped with kitchen amenities, the shower tub was dirty, Sheets were dirty, didn't have any breakfast, took the last cup of coffee, sign was posted that employee will be back and that was at 6:10am-7:05am. They did fix a workorder for the room.

Self

4/10

Poor

20 Apr 2026

Laura

The lobby area smelled like stale cigarette smoke and the room smelled musty. The only food available at the included breakfast was two granola bars (see photo). The employee at the front desk explained that it had been like this for a week due to problems with food delivery -- which means management let a whole week of customers go hungry without bothering to make a grocery store trip to fix the problem.

Friends_and_family Family

4/10

Poor

20 Apr 2026

Lisa

From the pictures on the website were nice so we took a chance at staying here. The staff was friendly but that was the only good thing about this place. When we got in the room it had a weird smell to it. The table was not clean it still had stains on it
The chairs were sticky. The bathroom toilet still had urine stains and the shower floor was black like it hadn't been cleaned. The linen on the bed had stains like it had just been turned inside out. I went out and bought cleaning products and new sheets for the bed. I will not be staying here again. I would check the linens and the bathroom as soon as you stay if you stay.

Partner

10/10

Exceptional

07 Apr 2026

Gabriel

Room was on the small side but cleaned and AC worked perfect. It was an extended stay uni so it had a stove area; i didn't get to use that amenity.

Self

6/10

Pleasant

06 Apr 2026

Ivan

It was ok, the first two rooms I was given had issues. The third room needed some cosmetic repairs which they fixed. The breakfast was coffee and muffins. Nothing to write home about to be honest. The laundry is hit or miss depending on their WiFi. Overall it was ok, but I will stay somewhere else next time I’m in town.

Self

2/10

Poor

03 Apr 2026

DAVID

Roaches crawling on bed, walls, and everywhere. No soap, shampoos, dishes, or any amenities provided or available. Jay the GM saw videos and pictures of the roaches and did nothing but said to contact orbitz.

Self

6/10

Pleasant

02 Apr 2026

Mark

Room and premises were not very clean and in need of updating. Outlets wouldn't hold plugs.

2/10

Poor

02 Apr 2026

Kimberly

The property has safety issues, doors do not lock from the inside, inside the room smelt like smoke and ment to cover up smoke smell. Very dirty, loud noises, dogs barking, people fighting and vehicles alarms going off at night. I left and went to another hotel. They will not give me a refund! I do not recommend!!

Self

10/10

Exceptional

24 Mar 2026

Christopher

Good

Partner

10/10

Exceptional

22 Mar 2026

Ismael Chris

Great Place for a great price!

4/10

Poor

21 Mar 2026

Daniel

Dirty abandon. Smell of cigarettes and trash everywhere
I would be careful to be with my family in that hotel

Self

4/10

Poor

19 Mar 2026

Jonathan

They need to do a better job cleaning the hardwood floors, the room smelt like a dog was there and there was no shower chair for my disable son. I ask but they said they didn't have any.

Friends_and_family Family

2/10

Poor

19 Mar 2026

Logan

.

2/10

Poor

16 Mar 2026

Mary Lou

Barking dogs all night long...no sleep. Broken glass 8n hall. Staff would not take care of barking dog problem. It was Horrible!

Partner

10/10

Exceptional

15 Mar 2026

Paula

It was quite and sufficient for a one night stay

4/10

Poor

14 Mar 2026

Arleen

The many years I've been a client of Hotels.com, I've never had any issues with my reservations, But this reservation was not to my satisfaction, the room was dirty, floor was upswept and mopped, you can see dirt, trash, and lint on the floor, there was water stains on the floor in the room, I didn't even want to step on the floor, and no clock, we needed to be up early the next day, I had to get up every so often to check my phone. Totally disappointed.

Partner

10/10

Exceptional

13 Mar 2026

Jose

Perron

Partner

2/10

Poor

12 Mar 2026

Joneke

I Could not stay here the place was not safe and very unclean.

10/10

Exceptional

11 Mar 2026

Grace

Always the best, Great Customer Service.

Self

10/10

Exceptional

07 Mar 2026

Grace

Yes

Self

6/10

Pleasant

07 Mar 2026

Dawna

Room was clean people staying there were a little sketchy but need a rest on road trip so it worked out.

Partner

4/10

Poor

03 Mar 2026

Daniel

Room smelled like

2/10

Poor

01 Mar 2026

Jennifer

This stay was not worth the money spent. Not family friendly. Very dirty and shady. I would never stay here again. Pay the extra $30 to stay somewhere else.

Friends_and_family Family

2/10

Poor

28 Feb 2026

Evangelina

The room smelt life there was hot yoga done in it before i came in, each take and night stand had stains, you could tell that they're was no attempt to clean or vacuum carpet there was filth all over and was very visible, bathroom toilet had poop stains in it, toilet also had some type of hair on it, pillows smelt like sweat like they haven't been washed for the past 10 stays, walls are paper thin, your can hear people walking outside of your door and you can hear every single little noise that you're neighbors to the side and the neighbors above are making, curtains are horrible and also paper thin they also don't block any light from coming in neither do they fully block the view from outside, every one walking past your window can see straight through the inside, when others would cook or smoke the smell is absorbed into my room or was very uncomfortable to stay here

Self

10/10

Exceptional

26 Feb 2026

Grace

My First choice when I arrive to Albuquerque for travel Contracts. Peaceful and Clean. Staff is Amazing.

Self

10/10

Exceptional

24 Feb 2026

Leslie

Very clean room.

2/10

Poor

22 Feb 2026

Victoria

Rooms were clean. Problem was Bernalillo SWAT came to pick up someone in the hotel. Lots of walking traffic and people live there. So its very busy and loud. Never felt safe. Cheap n clean if you wanna risk it.

10/10

Exceptional

21 Feb 2026

Francisco

The room was perp ppl prefect

Business Family

2/10

Poor

20 Feb 2026

George

Second time staying and never again. Other than providing a bed this is not a good place to stay. Cheaper price shouldn't mean cheap service or quality. There was police situation while I was there. They should not even advertise what they have as breakfast. Sinks were leaking and shower didn't drain.

Business

8/10

Excellent

04 Feb 2026

michelle

Great prices, nice rooms.I will stay agan

Business_and_leisure Pet

6/10

Pleasant

30 Jan 2026

Ronald

Room was great.

8/10

Excellent

30 Jan 2026

Margaret

Clean, updated decor, plenty of towels, good internet, no airport noise, security on premises.

Business

10/10

Exceptional

29 Jan 2026

Gregory

My favorite place to stay In Albuquerque.

Love having the efficiency kitchen available.

Business

10/10

Exceptional

23 Jan 2026

Rudy

Great location and clean

2/10

Poor

05 Jan 2026

Ruby

My room was full of roaches coming out of the shower drain out of the kitchen drain all on the walls. Very disgusting place to stay !! rooms are very dirty as well as the furniture!!

Leisure Family_with_children

4/10

Poor

21 Dec 2025

Kate

Room was clean. There was an odor. I thought smoke but rooms were non smoking. Bed was very uncomfortable and the pillows flat. Not a restful night sleep.

Self

4/10

Poor

15 Dec 2025

Valerie

I booked the room for my mom and she said there were a few roaches. She said it wasn't as nice as the Days Inn she stayed at in town a few weeks ago. The staff was nice and courteous when I helped her check-in.

Self

4/10

Poor

13 Dec 2025

Juanita

Room was horrible condition.

Friends_and_family Family

6/10

Pleasant

12 Dec 2025

Timo

No hand/wash cloths

Business

10/10

Exceptional

01 Dec 2025

Tommie

Good

2/10

Poor

01 Dec 2025

Meranda

Awful. We were greeted by a self proclaimed tweaker who said we should put our stuff away because people steal then she preceded to tell us she would be tweaking off our truck all night. Her drug dealer came as we were getting our stuff out. The room was filthy, stained pillow cases and sheets, clogged sink, sticky floor, we were traveling for days and needed somewhere to stay for the night we checked in late and were up at 5 am and checked out by 6 we didnt even showere because the shower was gross. The breakfast was muffins and they were very stale. I will never stay extended stay again.

Leisure Family

4/10

Poor

30 Nov 2025

Erik

Definitely overrated in the reviews. Very run down place in general. Room was ok. Staff was friendly. Just a very low budget room.

10/10

Exceptional

17 Nov 2025

Daniel

Yes they only have dry foods and coffee

4/10

Poor

15 Nov 2025

Terry

Roach all over kitchen didn’t do anything about it or offer me another room had to keep everything in my car so I didn’t bring any home with me also shower floor was cracked and spongy to stand on and showerhead was broken

Business

10/10

Exceptional

14 Nov 2025

Horacio

Very clean , it had a fridge and stove . Heater and ac worked good

Leisure Self

2/10

Poor

12 Nov 2025

Maria

Room smelled a bit humid and funky, freezer was dirty, outdated tvs and no mirrors but the tiny restroom one. Only good comment is the front desk guy being helpful at cancelling my reservation 10 mins after check in.

Leisure Family

2/10

Poor

10 Nov 2025

Judy

There was a lot of things wrong with room. and the icing on the cake was at 4:20am there was a fire alarm that went off because I guess somewhere on the premises something was on fire so we had to go and sit in our cars after walking through smoke filled stairwells to get to our car and finally after the fire department came and put the fire out we were allowed to go back in. Never had an explanation of what happened. The next day their breakfast that they said they were going to put out wasn't even there.

10/10

Exceptional

10 Nov 2025

Matthew

As always, the room was clean and comfortable, and the staff was nice.

Self

8/10

Excellent

09 Nov 2025

Ren

Everything was nice and clean. My only problem was the internet was not enough for a zoom call even though I paid extra for the better internet.

10/10