Name: SpringHill Suites Baton Rouge North/Airport
Address: 7980 Howell Boulevard, Baton Rouge, 70807, US

8/10

Excellent

18 Jul 2026

Chantelle

The only issue we had was that the floor on the side closest to the a/c unit was wet. I’m assuming it was leaking.Other than that it was nice and breakfast was just ok. Would still stay again.

Partner

10/10

Exceptional

16 Jul 2026

Yarenis

Good

4/10

Poor

13 Jul 2026

Whitley

My room was not clean upon checking in. You have to sit dirty towels outside your room door in order for housekeeping to offer to clean your room. I had to specifically ask for the bathroom to be cleaned as I was told by housekeeping that wasn’t typically an area they cleaned each time the room was cleaned. There were multiple days where my children and I couldn’t eat breakfast because we are vegetarians and all they were serving was meat and bread. They require a $140 accidental fee upon check in. Although you get this fee back, it took 3 weeks after I checked out for the money to be returned to my account. The furniture is outdated and the remote did not work for the tv in the room. The staff are nice and very helpful and they accommodated my late check out request.

Family_with_children

10/10

Exceptional

13 Jul 2026

Tamarra

N/A

Family_with_children

8/10

Excellent

12 Jul 2026

Shemeatric

Na

Friends

4/10

Poor

11 Jul 2026

Vibhuti

The rooms were not kept clean nor was the facility. They had a horrible smell. The bed was not comfortable nor were the pillows.

Partner

10/10

Exceptional

11 Jul 2026

Danielle

This hotel is most definitely a hidden gem! I never would’ve expected a hotel in this area to feel so safe! The front desk agents were super nice and helpful! Our room was clean and huge! We overslept and missed breakfast, but that was on us. Overall it was a great stay!

Family_with_children

4/10

Poor

09 Jul 2026

Ashley L.

The night staff was wonderful. However the day staff and morning staff were horrible. We couldn't get our room cleaned while we were out nor fresh towels and I directly asked the desk each day. Then when we went to check out it was explained that we couldn't get a refund because we prepaid nor could we get some sort of room comp or extra points via my Marriot app. The receptionist didnt even ask if I was a member. The property was dirty and our room had popcorn kernels in the pull out bed for my daughter which was not made and we had to get an extra blanket for from the night staff. Like I said the young man who worked nights was wonderful and highly accommodating, everyone else not so much.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Arit

We had a great experience the water in the shower was the best

Friends

8/10

Excellent

04 Jul 2026

Chitrabhavani

It was pretty good overall only few flaws,specifically the breakfast.

Family_with_children

6/10

Pleasant

01 Jul 2026

Lanesha

I usually stay at this location while in town, but was quite disappointed in breakfast this time. There were turkey options a few days, or when asked, which was frustrating for guests who don't eat pork. We stayed for 6 nights and had to ask for extra towels each day, although 5 people were reported in the room. Some of the guest services representatives appeared to be bothered when asked

2/10

Poor

01 Jul 2026

Manuela

The staff was good, the breakfast was all right, but the room was terrible, the AC smell nasty, roaches everywhere even if the room apparently was clean the cockroaches came out from the couch

Self

10/10

Exceptional

30 Jun 2026

Larry

Really nice rooms- clean and well appointed.

Family_with_children

2/10

Poor

23 Jun 2026

Felicia Marieta

Outdated and lack of cleanliness.

10/10

Exceptional

20 Jun 2026

Aaron

It’s nice and well clean to be next to the airport

Self

10/10

Exceptional

19 Jun 2026

bruce

Shuttle to and from the airport was a plus!

10/10

Exceptional

19 Jun 2026

Isaiah

I really enjoyed the cleanliness of the room as well as how spacious it was, the staff was also very friendly and accommodating. They helped us by allowing an early check in when my flight landed a few hours early. Overall the experience was great and I would book again.

Family_with_children

10/10

Exceptional

19 Jun 2026

marcos

Good experience and well breakfast

10/10

Exceptional

15 Jun 2026

Sharon

The hair product in bathroom didn't work.

Self

4/10

Poor

13 Jun 2026

June

While the hotel itself met basic needs, there were several aspects of the experience that fell short. The lobby felt dated and in need of refreshing. On one evening, a homeless individual was in the lobby handling and playing with the sugar packets in the guest beverage area. The front desk attendant appeared aware of the situation but did not intervene, which raised concerns about cleanliness, guest comfort, and overall attentiveness to the common areas.

Additionally, I was disappointed that a complimentary transfer to another nearby hotel within the same brand family was not available. My business was in South Baton Rouge, while this property was located in North Baton Rouge, making it less convenient for my stay. The surrounding area also felt somewhat isolated and appeared more rundown than expected, which detracted from the overall experience.

I will be more cautious when choosing and not make this mistake again. Not recommended.

Self

10/10

Exceptional

12 Jun 2026

Chelsey

Staff was pleasant and helpful. Breakfast was sparse but we managed. I enjoyed the cleanliness of the room.

6/10

Pleasant

12 Jun 2026

Jennifer

Room was large and beds were comfortable but it was dirty. White powder dust on glasses, hair left the shower and carpet was not clean (I could feel things in my socks). Breakfast was hot and typical options were available.

Partner

10/10

Exceptional

09 Jun 2026

Derek

Everyone was very kind, the property was clean and this stay was quite.

Self

4/10

Poor

07 Jun 2026

Jill

The thermostat in our room was stuck at 64. Too cold for us. The toilet was dirty (we cleaned it with Clorox wipes we had)and outlets on one side of the bed didn't work(used others in the room, but a bit inconvenient ) Arrival was so late, we went to bed anyway. The next day we asked the thermostat be addressed, but nobody had looked at it the 5 hours we were gone, when they did look at it, they offered a new room. We took it. The keys they gave us didn't work, and upon returning to the desk, they had given us the wrong keys. At breakfast, the toaster barely worked, and on the first morning I discovered the oatmeal I dished up was stone cold. Better the next day. Staff was courteous, but overall disappointing.

Family

10/10

Exceptional

05 Jun 2026

LEKEYSHA

Clean room and good service.

Family

10/10

Exceptional

04 Jun 2026

Destini

Enjoyed my stay!

Family_with_children

10/10

Exceptional

02 Jun 2026

Wanda

Loved the rooms

Family

10/10

Exceptional

02 Jun 2026

Mary

Great breakfast choices
Excellent parking facilities

Family

10/10

Exceptional

31 May 2026

Kristan

It was clean and quiet- exactly what we needed.

10/10

Exceptional

31 May 2026

Wilfred

It’s was cooling

10/10

Exceptional

26 May 2026

JoVonte

yes

Self

2/10

Poor

20 May 2026

Tommell Jackson

The room we stayed in was terrible. The heating and air unit was leaking and the whole carpet was wet. All our bags and belongins got wet. the bathroom wall had mold on it, and the tub had a leak as well. We were under water and mold the whole stay. I called the front desk to let them know as soon as we checked in and saw the condition of the room and the front desk clerk told me they didn't have any available rooms at that time but will get us in another room the next day but that never happend.

Family_with_children

10/10

Exceptional

20 May 2026

Richard

Had to check out before breakfast was available.

Friends_and_family Friends

10/10

Exceptional

19 May 2026

donester

My stay was very good as always except for the cleanliness of the bed. I had a king suite Rm 222. As always when I am checking out I always pull the bedding off the bed make sure the towels are all together put all the trash in one garbage can. But this time as I pulled the sheets off I noticed blood on the mattress pad and the mattress itself. It appears to have been there and I had been sleeping on this. FYI I am a 67 year old woman who haven’t had a cycle since I was 49 so it wasn’t caused by me. I informed the front desk attendant and also showed him pictures. He said someone would reach out and I haven’t heard anything so far. That was very disgusting and to know I was sleeping on this. I had the room for 3 nights.

Business Self

10/10

Exceptional

19 May 2026

Marlon

Clean room and friendly staff.

Family

8/10

Excellent

18 May 2026

lashuan

The hotel is nice. This is where I normally like to stay when I come into town to visit my daughter. This visit though when I got into my room there was a dirty towel inside the bathtub when advising the front desk they told me to remove it and put it outside the door. That was very unprofessional and they needed to remove it and clean the bathroom but nothing was done about it. I had to take tissue and remove it and use body wash to clean the bathroom. It was late I was tired and didn’t want to go through the hassle.

Friends_and_family Family

8/10

Excellent

17 May 2026

Dwight

The staff was extremely nice and helpful throughout the entire stay. The complimentary breakfast was great and there was plenty of parking for a busy weekend.
My only suggestion is that you book your reservations directly through the hotel and not through Expedia. I had to get a second room at the last minute and Expedia charged me 3x the regular rate.

Family_with_children

10/10

Exceptional

12 May 2026

Suzanne

The breakfast was good and I enjoyed my stay.

Self

10/10

Exceptional

11 May 2026

Benjamin

The hotel was great! The staff were very helpful and polite. The room smelled good and was very clean. The TV had issues with staying connected. Overall, the stay at this hotel was very relaxing.

Partner

2/10

Poor

11 May 2026

Chris

Uninhabitable Room / Safety Hazards at SpringHill suites Baton Rouge - Stay on May 10th.
my recent stay at the SpringHill suites in Baton Rouge on May 10th room 104, Confirmation Number: booked via expedia confirmation
Due to severe airline cancellations out of BTR I booked a room at this property at the last minute. Because I had an early flight the next morning, I checked in late and checked out at 3:00 AM, which unfortunately meant I was unable to address these severe issues with local management in person.
The room provided to me was completely uninhabitable and contained multiple health and life safety hazards. Upon inspecting the room, I discovered:
• A pubic hair left on the bedsheets.
• Multiple layers of mattress pads being used to conceal a mattress heavily stained with what appears to be urine.
• A sparking USB-C port electrical outlet on the nightstand, which is a severe fire hazard.
• A broken desk outlet.
• The ceiling in the shower is physically falling in, and the hot water takes up to 5 minutes to engage.
Because of the biohazards on the bed, I had to sleep fully clothed on top of the covers for the few hours I was there.
I have photos of the mattress, the hair, the outlet, and the shower ceiling. As a returning Marriott customer, I am frankly shocked that a room in this condition was rented.

Self

10/10

Exceptional

11 May 2026

Edward

Staff was great, room was clean, bagels were delicious. Can’t complain on any part of our stay. Appreciate the last minute reservation and ability to do a late checkout.

Family

6/10

Pleasant

04 May 2026

Ferris

The staff was very kind. The room I stayed in smelled sour like possibly the air filter had not been changed for a long time. The carpet, upholstery, and linens for the room all need to be replaced in the near future.

Partner

10/10

Exceptional

03 May 2026

roosevelt

Great stay. Rooms were very modern, spacious and clean. Easy access to airport and eateries. Staff very welcoming and attentive. Breakfast exceeded expectations. Would highly recommend.

Partner

8/10

Excellent

03 May 2026

Michelle

It was a one night stay for me and over all it was good. Only issue I had was the floor area by the air condition and closet area was wet. Other than that everything else was pretty good. Will be back.

Self

10/10

Exceptional

03 May 2026

Delisa

The room was very clean.

Self

10/10

Exceptional

29 Apr 2026

Shantel

Everyone was friendly and everything was great.

Self

6/10

Pleasant

27 Apr 2026

David

Breakfast was not ready at 6AM as advertised, and was short low carb alternatives, if you are on a low carb diet. Exercise room was small and poorly equipped.

Self

10/10

Exceptional

26 Apr 2026

Lisa

Everything was great!

Family_with_children

2/10

Poor

25 Apr 2026

Lanelia

My room was dirty, it was partially cleaned, the sink had food in the drain, the sheets were dirty with pubic hairs. The shower also had hair all over the floor and wall

Self

10/10

Exceptional

25 Apr 2026

Chantez

Good breakfast

Friends

8/10

Excellent

20 Apr 2026

Kristen

Room was clean and pretty big for the price as it came with like a little living area. Staff was super nice. Parking was easy. Seemed like a safe area although we didn’t go out and about. Traveled with myself (woman and 3 kids) and I didn’t feel unsafe. Breakfast could have more variety but it did come with a hot breakfast.

8/10

Excellent

20 Apr 2026

Elaine

The property was clean and staff were very friendly and helpful. Breakfast needs to have a no pork meat option daily, as well as an option for eggs without cheese. This is a problem at most hotels I’ve stayed at. It’s unfortunate.

Family

6/10

Pleasant

19 Apr 2026

pam

Breakfast was not at all good and there was not adequate seating

Friends_and_family Family

8/10

Excellent

18 Apr 2026

Kelsea

Room was clean. Not sure about breakfast I didn’t check. Parking was safe and adequate.

Self

6/10

Pleasant

18 Apr 2026

Tiffany

Traveled with a group. Rooms was clean. Breakfast was limited. We was downstairs at 8 to eat breakfast and they were running out of food and the lady said they weren’t cooking anymore. So we were very disappointed.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Judithe

Everything was good and nice staff

Self

10/10

Exceptional

08 Apr 2026

Avery

Love the location - nearby to the airport and many eateries and allows for ease of the highway. They've maintained the hotel very well and have great staff. The only minor issue was w/ the breakfast. It is seemingly not as it used to be.

Friends_and_family Family

8/10

Excellent

07 Apr 2026

Simonia

Clean room, staff was excellent, property was clean. The breakfast was not very good and not a lot was there when I got downstairs 1 hour after it began and not replenished quickly. The oat milk in the fridge was thick and sour. The sausage links that was served on Saturday tasted a little rancid, there was no oatmeal. ButSunday the oatmeal was lumpy and not cooked properly.

Friends_and_family Family

4/10

Poor

05 Apr 2026

Tamara

Didnt have enough breakfast food . Breakfast started at 8am and out of food by 830am.

Friends

10/10

Exceptional

02 Apr 2026

Lisa

Clean room, helpful and friendly staff!

Business

10/10

Exceptional

01 Apr 2026

Stanley

I was barely there but when I was it was good. Also get the pool reconditioned

Self

10/10

Exceptional

27 Mar 2026

Justin

Good

Family_with_children

6/10

Pleasant

26 Mar 2026

Ennovy

The staff was rude. I didn’t have internet in my room during my stay, and when I called, they’d hang up on me. When I went to speak at the front desk, they said it’s a problem only in my room and gave me a piece of paper with the internet service providers phone number to call and do the troubleshooting myself.

Partner

10/10

Exceptional

25 Mar 2026

Anne-Marie

Pool was great. Right across the street from the airport. A dividing wall separated the sleeping quarters, it was a very enjoyable stay. Granite countertop, walk in shower, nice breakfast. Thank you! This one is from now on in my phone contacts!

Family_with_children

10/10

Exceptional

18 Mar 2026

Rietta

Clean hotel. In a safe area and close to different restaurants and stores. The staff were really nice. The bed & pillows were very comfortable also.

Self

10/10

Exceptional

12 Mar 2026

Covoshia

Clean!! Nice stay!!

Family_with_children

10/10

Exceptional

12 Mar 2026

Covoshia

Nice clean hotel.. reasonable price!! Good ass breakfast!

Family_with_children

10/10

Exceptional

10 Mar 2026

anjomica

Everyone was so nice and the hotel was very clean

6/10

Pleasant

02 Mar 2026

Chris

Room was fine. Could have been cleaned better.

10/10

Exceptional

23 Feb 2026

Sidyetta

Courteous staff, comfortable beds, good breakfast options.

4/10

Poor

23 Feb 2026

Brenda Edwina

When I got there, I was moved twice. The first room smelled like smoke and my husband has asthma and couldn’t breathe in that smell, the television wasn’t working in the next room and finally we ended up in a room where the water only got lukewarm. The breakfast was horrible!

10/10

Exceptional

23 Feb 2026

Temeka

Yes nice clean rooms and the staff was very sweet

8/10

Excellent

22 Feb 2026

jose

Yes

10/10

Exceptional

20 Feb 2026

Sidyetta

Excellent customer service, clean room, comfortable bed!

Self

10/10

Exceptional

19 Feb 2026

Shawntae

This was a perfect stay for my visit to LSU. The shuttle got me back and forth to the airport. The staff was informative about restaurants/ events in the area.

Self

10/10

Exceptional

12 Feb 2026

Ronnie

I enjoyed the clean room and breakfast was very good but there was no waffles. 😢

10/10

Exceptional

09 Feb 2026

Barbara

The room had a few issues which the staff took care of right away. They were extremely courteous and accomadating

Business Family_with_children

8/10

Excellent

06 Feb 2026

Loretta

Bed was comfortable but they need new pillows the pillows are horrible.
Please re-vamp the breakfast
the refrigerator wasn't cold enough even after I adjusted the thermostat.
The bathroom was okay but i saw hairs on the tile floor.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Loretta

The room was clean; the front desk person was great. The breakfast was okay

Leisure Self

8/10

Excellent

19 Jan 2026

Ricky

The rooms were not excellent but okay. The breakfast left a lot to be desired.

8/10

Excellent

18 Jan 2026

Luay

Very good

Leisure Family

10/10

Exceptional

15 Jan 2026

JONI

Quiet was appreciated.

4/10

Poor

10 Jan 2026

Nathen

We booked a room that would sleep 5. The 2 main beds in the room were about the size of a twin bed. We also booked it with a pull out sofa. We went to the front desk to get a blanket just to be told they don’t have blankets and here are some sheets and make it work. Very rude front desk agent. Usually when you book a hotel with a pull out sofa the hotels has the right items needed to be able to use it. We also saw bugs in the bathroom this morning!

Leisure Family_with_children

10/10

Exceptional

06 Jan 2026

Luis

clean room

Leisure Family

10/10

Exceptional

02 Jan 2026

Daniel

Very clean room and I love the settings. Excellent customer service