Name: Embassy Suites Baton Rouge
Address: 4914 Constitution Avenue, Baton Rouge, 70808, US

4/10

Poor

03 Aug 2026

Rosalin

The staff was accommodating and friendly. The system experienced a nationwide outage. We were sent to two rooms that was occupied, rooms later I was finally settled. The rooms smelled damp, like mildew as setting in and parts of the carpet was wet, the shampoo and body wash continuers was empty. A hospitality was hosted and the room was hot, no a/c. This was experienced in the foyer and atrium,

2/10

Poor

02 Aug 2026

Salvador

Very bad property, very bad conditions, dirty, this is not an Embassy suites quality, don’t stay here

8/10

Excellent

02 Aug 2026

Glenna

Breakfast was amazing

8/10

Excellent

01 Aug 2026

Kiwauna or Roy

Everything was good. The last two nights they had an event, and it was very hard to find parking.

2/10

Poor

01 Aug 2026

NHUNG

Hotel could be a little more cleanly given carpets looked dirty/outdated and construction was going on in the floor above. Staff at front desk was not helpful as well especially handling the manual check in due to system failure (e.g. unorganized line/management) and room service requests for essentials like toilet paper. Staff made us go down to pick it up and failed to deliver it promptly. Breakfast room was also utilized for a conference which limited our ability to freely utilize the lobby. Breakfast was good and met expectations.

6/10

Pleasant

30 Jul 2026

REBECCA

I have stayed at this property often for well over a decade. I have seen it change owners/mgt companies.

Over the many years the rooms have not changed. Although the common areas have been remodeled. The rooms have not. The old furniture is same. I think the carpet is also. It used to be a lovely place to stay. This time I noticed the carpet tho vacuumed by housekeeping cannot clear the years of dirt/stains off. It is dingy & dirty.

The shower/tub was repaired (re-coated) with a coating that was peeling off & there was a black substance around the drain.

There was no hand soap in the bathroom. A coffeemaker but no coffee, sugar, etc. There was only one washcloth provided. The toilet paper was so thin you could see through it. The toilet flushed very slowly. I was disappointed by the condition I found at a place that was once my go-to hotel.

Positives: staff was friendly & helpful. The provided breakfast & morning staff were friendly & did their jobs well. The ice machine was operative. The beds were comfortable & linens were clean & fresh. The pillows were comfortable & there were plenty for each guest. The room allowed the guest to adjust the temperature as desired.

I saw a sign that renovations were ongoing. I hope so. If the facility can be brought back to the days where it was the to go to place to stay during the LSU SPORTS Seasons, it would make me happy to return to Embassy Suites once again. I spent time writing this hoping the right folks will see it.

10/10

Exceptional

28 Jul 2026

Tameka

The front desk staff was amazing and very helpful

6/10

Pleasant

27 Jul 2026

Melissa

Originally the place was remarkably clean. Unfortunately the hot tub was broken and was the reason we booked here. The morning we checked out there was trash everywhere. Down the halls, in the elevators, it was awful. Also there were people screaming in the hallways at 3:45am.

10/10

Exceptional

25 Jul 2026

Sherry

.

10/10

Exceptional

19 Jul 2026

Jaime

Everything was wonderful. A few construction issues no problem. HVAC created a heavy air but not a major issue.

10/10

Exceptional

14 Jul 2026

Christa

N

Self

10/10

Exceptional

12 Jul 2026

jason

The only thing that I have is during 5:30pm to 7pm the lady at the bar was by herself fixing drinks for customers. She could use some help.

Friends_and_family Friends

2/10

Poor

10 Jul 2026

Ashley

First problem we ran into was that the toilet did not properly flush. Meaning we could only flush the toilet every 30mins maybe more. This room was shared by 3 women by the way that had just got off the road from driving for 4 hrs straight. Then while showering the tub would fill up as if it was stopped up and it was noticed that it was poorly cleaned. Ewwwww, tried calling down noticed the phone was working 😒 so I walked down to report the issues and asked if I could be moved unfortunately they were booked completely and I could not be moved. Requested an extra blanket never received it and there wasn’t enough towels placed in the restroom to bathe with so again we had to go down to retrieve them. Other guest was rude and inconsiderate and no one bothered to say anything about their kids running throughout the halls at 6am screaming loudly ahhhhh I really hate leaving bad reviews but overall I might’ve slept 30mins because I wasn’t comfortable at all staying there. I also seen a few bugs I will never revisit

Family

8/10

Excellent

07 Jul 2026

Tena

The breakfast choices were great and the staff was friendly.

Family_with_children

6/10

Pleasant

07 Jul 2026

Camille

A/C did not work well. It was extremely hot throughout the hotel.

Partner

10/10

Exceptional

06 Jul 2026

Rachelle

Clean room

Partner

6/10

Pleasant

05 Jul 2026

William Jacob

Very friendly staff. Easy access. Little outdated. Breakfast was not my favorite, but staff was very attentive.

Family_with_children

10/10

Exceptional

03 Jul 2026

FERDINAND

Staff throughout the hotel were very friendly and courteous

Partner

8/10

Excellent

29 Jun 2026

Cesar

The room was clean, however, the AC unit was not cooling enough. The staff was helpful and was able to move us to another room with better AC. That worked. Breakfast was good. Check in and check out was also good.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Mary

Rooms were decently clean, slight musty smell though. We were bummed out when we went to open the pull out bed in the living room area only to find an 'out of order' sign under the cushion. Wish we would have known we would not have been able to use that pull out bed prior to checking in so we could have asked for a room with a working pull out bed. There was not one extra sheet, blanket or pillow found in the room in case someone wanted to sleep on the couch. There was not a dispenser on the shower wall for body wash, looked like it had literally been forcefully ripped off the wall. Not pleasing to see while showering. 2 lamps did not work. Making the room very dark. You have to pay for parking which was not disclosed on the website. The breakfast was phenomenal though. Would not stay here again though.

Family_with_children

10/10

Exceptional

15 Jun 2026

Ashley

I love the hotel it was very clean and the staff was very helpful. I enjoyed the breakfast the best ever

Partner

10/10

Exceptional

15 Jun 2026

Laura

The room was very clean. Comfortable beds. The best part is their breakfast service. Wow !!! Excellent service was due to a chef available right there. You can ask chef what you want with eggs. The chef would cook right in front of you and you can see it. The eggs with vegetables (I picked what I wanted) came out sooooo delicious !!! A real champ !!!. They served you with a wonderful breakfast menu. We were so surprised. You can’t ask for a better one. This is the best one ever. Definitely we will come back.

Partner

6/10

Pleasant

14 Jun 2026

Tonya

Overall the stay was okay. The room didn’t smell good or fresh. Instead it smelt like mold. The hot tub water was cold.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Vickie

Staff and room were great.. Breakfast was fanstatic

Partner

10/10

Exceptional

10 Jun 2026

Bobby

I’ve stayed at the Embassy several times and each time is better than the last, everything is clean and convenient, the staff if always pleasant and the food is delicious! I will definitely recommend!!

Self

2/10

Poor

07 Jun 2026

Shani

Place looked run down. Hilton/embassy suites has really going downhill. But the kicker is that we accidentally booked wrong night and when my wife showed up to check in for the night after traveling all day is when she found out that the reservation was made for the following week. They informed her that she would not be refunded and they could get her a room which was more than the rate that we paid. She called me and after looking at the property said she would rather drive to another hotel.

Self

2/10

Poor

26 May 2026

Matthew Patterson

Security in the parking lot is a necessity. My vehicle, along with 6 others was broken in to. If Security was outside, that would've been prevented.

Family_with_children

10/10

Exceptional

24 May 2026

Aeren

Everything was perfect for our stay.

Family

8/10

Excellent

11 May 2026

jill

The room set up is wonderful, love having the two rooms with plenty of storage.

The room does need some TLC, one of the mirrors was cracked, carpet was torn, desk leg broken and couch was a little tired.

Staff is amazing and couldn’t be nicer, we will be back.

Family

10/10

Exceptional

09 May 2026

Linda

Clea room food great staff very efficient

Partner

6/10

Pleasant

09 May 2026

Eva

The tv in the front was broke, it had different colors like it been kicked or drop. I could relax in the front and watch tv. The towels had a smell.

Self

8/10

Excellent

03 May 2026

Dameian

Clean but dated rooms. Bathtubs need replacing. The fitness room had one working treadmill and was on the small side. Several people came in and left disappointed while I was there.

Family

2/10

Poor

03 May 2026

Susan

The staff. The morning women at the front desk and the ppl in the dining area at breakfast

Business

6/10

Pleasant

03 May 2026

MAHLON

Cigarette burns and other stains on carpet, toilet rocked badly

Self

8/10

Excellent

02 May 2026

shaquita

Clean

Self

8/10

Excellent

28 Apr 2026

Charles

The breakfast and the menu we're outstanding

6/10

Pleasant

26 Apr 2026

Brandy

We spent a bit of time on one of our days with no power. The breakfast was amazing. The fact that it was included in the cost was great. The furniture especially the sofas and the lobby need to be changed out. The chairs had sinkholes in the middle. The staff was great. And the location was great also

Partner

2/10

Poor

23 Apr 2026

Amanda

Would never stay in the Hotel again. Nasty, everything was stained carpets, floors, window drapes, remote behind bed, trash and popcorn also found. Smelled of mildew and sink was broke, handicap rail in shower broke, mold in bathroom vent and low hanging ceiling from the floor above water damage.

Partner

10/10

Exceptional

20 Apr 2026

LEONOR

Helpful staff and clean rooms.

Family

4/10

Poor

19 Apr 2026

Brandi

The A/c did not work the first night we were there. Called the front desk three times. Still did not fix. The entire facility is in desperate need of renovations and updates. We have been staying here for business and pleasure for the last 15 years, and it appears we will have to find a new place to stay.

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

trellisia

Although everything was clean. I did see a roach when I first arrived. But other than that staff was nice. Had no problems. Tv need upgrading.

Friends_and_family Family

6/10

Pleasant

16 Apr 2026

terry

Shower was horrible. Bathroom was very small.

Self

2/10

Poor

15 Apr 2026

Daniel Mark

Breakfast was good.

10/10

Exceptional

15 Apr 2026

Allegra

Fresh beautiful breakfast

6/10

Pleasant

14 Apr 2026

Hailey S.

The breakfast was the best part but the king suite room was pretty gross

Friends

10/10

Exceptional

06 Apr 2026

Tayshaunda

I loved everything about this place. The breakfast and the bar was my top spots. Uopn arriving, they give you chips/tokens to use at the bar during their happy hour(definitely used them all)!!!!! Bayhroom was small but the water pressure was on point. Next time, will be taking my drink out by the hot tub.

Partner

10/10

Exceptional

05 Apr 2026

Ashley

Clean pool gym and WiFi

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Troy

Nice pool and breakfast!

Friends

10/10

Exceptional

24 Mar 2026

Deborah

Nice pool

Family_with_children

4/10

Poor

22 Mar 2026

Catherine L

Staff was LAZY and not friendly

4/10

Poor

16 Mar 2026

Felicia

This has been the hotel of choice for 3 years in a row. However, on the most recent visit, the hotel seems to have took a turn for the worse. I will start with the lobby- the “leather” on the chairs was peeling & the sofas need a good shampooing. The TV’s in the sitting area were not working (sound, but no picture). The elevators were slow due to children playing on them. The door to our room was difficult to open. A roach was crawling on the TV stand. The check-in staff was very friendly. The checkout staff would not get off her personal cell phone to answer questions that I had.

Friends

10/10

Exceptional

16 Mar 2026

Geraldine

Did not visit

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Christian

Great Customer Service

Friends

6/10

Pleasant

09 Mar 2026

James

Business area (computer) not working.

Self

2/10

Poor

09 Mar 2026

Lauren

Major renovations needed. Major peeling and extreme stains in bathtub . Walls and door paint were peeling. Inside of entrance door disgusting said it wasn’t wiped down. Found hair in multiple places. Stains on carpet. Weird odor all over room. Wet sticky feeling in room. Towels weren’t properly swapped out and had make up from someone else on it.
Didn’t look like they vacuumed at all. The gym had duck tape all around a part of the elliptical that was broken. Was nervous to use.

I used to love this hotel some years ago but it’s gone downhill and I’m so sad about it. I wouldn’t let my kids come here again nor myself unless completely renovate. And I’m truly not one to complain unless it’s just absolutely some outrageous reasoning. 😔

Family_with_children

10/10

Exceptional

07 Mar 2026

Magdalena

Clean room, staff was great!

Family_with_children

6/10

Pleasant

02 Mar 2026

Karla

This hotel is nice with a beautiful atrium and wonderful staff, but it is in desperate need of updates and improvements. I noticed a lot of peeling paint, rust, worn furniture and dirty carpets. The TVs are also extremely old and most travelers are used to hotel TVs having streaming capabilities. There are also probably plumbing issues, given that bathroom toilet overflowed twice requiring us to switch rooms.

Family_with_children

8/10

Excellent

01 Mar 2026

Darryl

The staff was the best I have seen there in years

Partner

6/10

Pleasant

01 Mar 2026

Evangeline

Room needs updating.

Staff was very friendly.

Family_with_children

10/10

Exceptional

01 Mar 2026

Vikkishia

I would stay here again. The hotel was clean and the staff is friendly. The location was perfect. There are many different food choices nearby and the area was safe. We enjoyed the indoor pool and the onsite bar.

Family_with_children

10/10

Exceptional

01 Mar 2026

LaTeena

We love the breakfast, happy hour, and indoor pool. Thats how its five stars!! Customer service and rooms are okay.

Family_with_children

10/10

Exceptional

28 Feb 2026

Jesse

Staff

Family_with_children

10/10

Exceptional

25 Feb 2026

Ronald

Great room and staff!! Kris at the front desk made sure i knew a great place to eat!

Self

8/10

Excellent

24 Feb 2026

tashina

Great location, staff was friendly, room was clean. Easy access to the interstate since it’s right off of it. Plenty of restaurants around there to choose from.

Family_with_children

6/10

Pleasant

22 Feb 2026

Angie

The separation of space between beds and sitting area was a big plus.
Room was a little outdated.
Please remove carpet.

10/10

Exceptional

16 Feb 2026

Briona

Everything was superb!!

Business_and_leisure Pet

6/10

Pleasant

15 Feb 2026

Corey

Dated interior

Friends_and_family Family

6/10

Pleasant

13 Feb 2026

Enjoli

My stay was ok but on more than on

6/10

Pleasant

12 Feb 2026

Andrea

Bad area of town. Not nicer enough for 230 a night. and the bar closed to early.

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Kiaiara

Cleanliness, staff, accessibility, location,amenities, comfort, literally EVERYTHING was exceptional

6/10

Pleasant

08 Feb 2026

Angela

Rooms are outdated a lot. Front desk was amazing when the AC wasn’t working it was fixed quickly. Breakfast was amazing!!! It was the weekend and kind of cool outside in south Louisiana so there is an indoor pool, we met with a few guests that said they were having a birthday party so there was ALOT of kids at the pool and running around the hotel all night and early in the morning.

Business_and_leisure Partner

10/10

Exceptional

05 Feb 2026

napoleon

yes evewrything was lovely

Business

4/10

Poor

04 Feb 2026

Latonia

Dirty and run down

Leisure

10/10

Exceptional

02 Feb 2026

Randall

Overall a great place

Friends_and_family Family

8/10

Excellent

26 Jan 2026

Molly

Room was a little skipped over cleaning wise while we were there. A cup was left out and some trash. No one came to clean the room while we were out most of the day. Looked like the hotel had just seen a lot of people over the years. Staff was SO sweet and helpful. The highlight was the breakfast bar which was 10/10. It was kinda weird to have a room with a window with no discernible view. Not sure if all rooms like that due to location. Not a bad place for a couple nights stay, thrifty and easy to drive to downtown without being in downtown.

Partner

10/10

Exceptional

25 Jan 2026

Ashley

I really enjoy my stay and their was great customer service at the front desk and the house keeping lady who came through and clean up \"405\" thank you so much ❤️and I really like how Zachi came check on my table asking me do I need anything... good customer service at the bar ... Beautiful Hotel...I denflinly would come visit again....5 starts ⭐⭐⭐⭐⭐

10/10

Exceptional

24 Jan 2026

Eman

Very good

Leisure Family

10/10

Exceptional

23 Jan 2026

Thomas

Very friendly staff, easy check-in, room was excellent. Breakfast was excellent with everything you could ask for

Leisure Partner

4/10

Poor

19 Jan 2026

Noily

Got locked out of my room due to a lock malfunction. Remained in the hallway for about 45 minutes. Maintenance personnel had to travel to their office 3 times before returning with the correct equipment to repair the lock.

Business_and_leisure Self

4/10

Poor

11 Jan 2026

Ninoska

Hotel needs major remodeling!! Our room was disgusting. Bathroom door was rusted, the knobs in the sink and bathtub were dangling. Felt like they were about to fall off. The room smelled and it was dark. Don’t get me started on the full beds advertised as queens.

Breakfast not what they used to be. No much selection. Everything is served and nothing is self serve. I’ve been to other locations that were amazing. Run from this location

Business

10/10

Exceptional

09 Jan 2026

Deadrck

Hotel staff was very nice and attentive

Friends_and_family Family

6/10

Pleasant

06 Jan 2026

SHIHO

The room carpet was not clean. Overall, the building was old.

8/10

Excellent

03 Jan 2026

Lonnie

Ok

10/10

Exceptional

03 Jan 2026

Sandra

Room clean, staff friendly especially Ms. Vhris@ front desk

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Brad

The rooms were average and not updated in a while. The staff serving breakfast each morning were excellent!

8/10

Excellent

28 Dec 2025

Mary

The property is nice. The only problem we had was that the toilet was extremely small/ low to the floor.

Leisure Family

2/10

Poor

27 Dec 2025

Lawanda

I'll never go back!

10/10

Exceptional

21 Dec 2025

Terese

Yes

Partner

10/10

Exceptional

14 Dec 2025

Maria Fernanda

Awesome place

8/10

Excellent

14 Dec 2025

Jilnell

Clean room, friendly front desk clerk.

Partner

6/10

Pleasant

12 Dec 2025

Annette

perfect room location , check in wasnt the smoothest but enjoyed my stay will come back

Partner

10/10

Exceptional

11 Dec 2025

Lee

Easy check in…. Clean spacious rooms. Friendly staff. Nightly happy hour reception and the breakfast included in your stay.

6/10

Pleasant

07 Dec 2025

Maisha

The beds were small and hard

2/10

Poor

26 Nov 2025

Valencia

The room was not clean, black residue all
Over the tub, and bathroom floor. The rug was not cleaned and the room has a smell of mold

10/10

Exceptional

23 Nov 2025

Amilia

The room was nice and comfortable. The staff was very nice and accommodating. The breakfast was Delicious! I enjoyed our stay here.

Leisure Family

6/10

Pleasant

18 Nov 2025

Jamie

The room had an old smell.

4/10

Poor

17 Nov 2025

Stewart

Staff was friendly. Hotel was old and outdated. Our room had water damage in the living area and bathroom. Wall paint was bubbled, paint was peeling. Bathroom door was so water damaged that it did not close at all and had wood pieces falling off the bottom. The bath spout was broken. The carpet had a lot of stains. The pullout couch mattress had large brown/red stains on it. For breakfast I went to get an English muffin and they were all covered in mold. For the price it was a very disappointing stay.

Friends_and_family Family

8/10

Excellent

15 Nov 2025

Courtney

Nice and clean

Business_and_leisure Self

10/10

Exceptional

12 Nov 2025

Tony

All good

10/10

Exceptional

10 Nov 2025

Melissa

Staff in lounge were very nice. Complimentary drinks were a welcome surprise. The seafood meal was delicious. And breakfast really hit the spot!!!
A very clean room made for a comfy stay!

Friends_and_family Friends