Name: Motel 6 Baton Rouge, La - East - I-12
Address: 10055 Gwenadele Avenue, Baton Rouge La, 70816, US

2/10

Poor

30 May 2026

David

Very disappointing stay. When we arrived, the room was not properly cleaned. The mini fridge contained someone else’s milk and food remnants, had excessive ice buildup, and we found roaches inside the refrigerator. Seeing insects where guests are expected to store food is unacceptable.

The overall condition of the room made us question how thoroughly housekeeping cleans between guests. To make matters worse, the staff was rude and dismissive when we brought our concerns forward instead of taking them seriously.

A clean room and respectful customer service are basic expectations. Between the filthy refrigerator, evidence that it had not been cleaned after previous guests, the roaches, and the poor treatment from staff, I would not stay here again or recommend this hotel to others.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Carlton

6 7, cool place to stay, nothing to special

2/10

Poor

10 May 2026

Kristie

Mold and mildew all over holes in the wall roaches in rooms there was no microwave like it was suppose to have.

4/10

Poor

06 Apr 2026

Calcolm

The was unkept trash still in trash can and drews ac is by the door
Plus they charge a $50 deposit even you book and pay the total cost on line also bring roch spray at the lobby stays locked at all times you have knock on the door and wait for someone to come let you to check in

8/10

Excellent

02 Apr 2026

Phillip

Every was good and satisfactory. Nice staff

Self

2/10

Poor

19 Mar 2026

Paul

There was no shower curtain. The place stunk there was no refrigerator or microwave like advertised and the AC wouldn’t even let you change the temperature. Only if it was on AC it would not let you change the temperature on heat

2/10

Poor

15 Mar 2026

Michael

Terrible establishment room was outdated and bathroom was horrible...pillows where dirty and walls had water/flood stains.

Self

2/10

Poor

04 Mar 2026

Kristie

Roaches in room.. Bathroom door had holes in it.. Sofa was all stained up.. Had a hold by the entrance door.. Shower curtain was disgusting..

Family_with_children

2/10

Poor

14 Feb 2026

James

Ac unit Didn't work, Mirror Broken, Toilet was broken couldn't flush it and the TV didn't work it was propped up on the wall cigarette 🚬 burns on the sheets and comforter Holes in the wall curtains falling of the window roaches running around and last but not lease the Microwave and Refrigerator was nasty and had a funny smell

Business_and_leisure Self

4/10

Poor

11 Feb 2026

Christopher

Uncleaned bathroom, urine on toilet nats flying around.

Self

2/10

Poor

07 Feb 2026

Keri

Never stayed
Because your not fighting for the costumer they dont give a rats ass if we stayed matter fact ,besides the rat droppings literally we spoke to tgs fromt desk and made preservatives, asked multiplie to.e if we were all set to cone stay ,got tge green light came gor dodoor key bad attitude rude and fr never said $60 more bucks to dtau orcwe cant getnoyhingvback nor even

Self

2/10

Poor

22 Dec 2025

Kristie

A/C didn’t come on the ceiling in bathroom had mildew and falling down shower curtain was very dirty.

2/10

Poor

26 Oct 2025

Stephanie

This property was in the right location but absolutely discussing. I only stayed becauae i came in late after a long drive and everything in the area was booked.

Business_and_leisure Family

4/10

Poor

11 Oct 2025

Carlos

Asked for deposit we paid

2/10

Poor

13 Sep 2025

Aaron

You get what you pay for.

The first room they booked us in had holes in the wall, it smelled, and bathtub had rust around edges of caulking. I guess I got what I paid for though.

Business

2/10

Poor

26 Aug 2025

Pocket

They couldn’t find my reservation

2/10

Poor

25 Jul 2025

Kevin

The toilet lid was broken. Looked like blood stained on the floor. Cigarette burns in all of the bedding. Tweakers running around everywhere

Self

2/10

Poor

25 Jul 2025

Gary

No ice, no coffee. Everything is old and needs painting or repairs. Room smelled.

2/10

Poor

08 Jul 2025

Verified traveler

The hotel was empty like nobody was there it seems like I was the only guest there and it look like a ghost town. It's like when you go online the pictures look okay but those pictures are deceiving because when you get there you will be in for a rude awakening. The room is run down the Walls need to be painted there is hole in the wall it's the bed is horrible and the sheets look old I mean it just not pleasant at all I think that hotel needs to be shut down matter of fact in that whole area all those are run down hotels need to be shut down. The lobby is not pleasant I mean how the room was I didn't even want to eat in there I had to go out to eat I didn't even want to eat in the room I mean I feel like wasted money I had one night there but I didn't even end up staying there for the night I stayed at someone else's house cuz I just couldn't take it and it didn't even smell pleasant

Self

2/10

Poor

30 Jun 2025

Rico

This property needs to be shut down. The staff is horrible. Rooms are disgusting. They have stains all on the couches and the beds hose in the bathroom door air-conditioning unit busted when it’s a one room the toilet lid was missing holes in the floor. This place needs to be shut down ASAP.

Business Self

6/10

Pleasant

17 Jun 2025

Vernon

N/A

Business

2/10

Poor

09 Jun 2025

Dwayne

Never in all my years have I stayed in a more unsafe, unkept, decrepit environment. There were holes in the walls, exposed wires, no smoke detectors, the only working light was in the bathroom. There were no outlet covers on the outlets and the bed sounded like it was being held up with aluminum cans. Completely unsanitary and definitely not a safe place to stay!!!! I do not recommend this place for anyone. Management said it was our fault for \"booking the wrong room\" we booked a single queen bed room. How is that wrong. Wish I could give Zero stars! Got into town late and was tired is the only reason I stayed the night booked 2 nights but checked out the next day and found a different hotel expecting a full refund and would like a refund for the whole stay

Leisure Partner

2/10

Poor

29 May 2025

Gavin

Rude ppl

Business_and_leisure

2/10

Poor

29 May 2025

Gavin

Their rude as can be

Business_and_leisure Family

4/10

Poor

23 May 2025

Verified traveler

The room had a smell, the only light that was working was in bathroom, the toilet had no top on back of it, not a good selection of TV channels, door doesn't lock well, lobby looks unpleasant. Overall all when booking don't be fooled by the pictures you will be disappointed

Partner

2/10

Poor

19 May 2025

Clarissa

I did not like the service or cleanliness of this motel.

Leisure Self

2/10

Poor

19 May 2025

An-Jenea

Everything about this motel is disgusting. Horrible, impolite staff, the room reeked of cigarettes, there were roaches, broken electrical sockets, dirty bedsheets, holes in the wall. Would never in my life book here again

Business

4/10

Poor

17 May 2025

Aidee

First of all. Had yo leave a deposit? Then we got to the room and the smell of humidity was bad and there was a lot of mold on the ceiling.. looks like they just put some paint on it.. we use the toilet and didnt flush at all cloged up... Hood thig we only need it the room to rest for a few hrs ..

4/10

Poor

16 May 2025

Alicia

Cheap! You get what u pay for. For sure here.

Business Partner

2/10

Poor

07 May 2025

German

NASTY HOTEL

Absolutely NASTY! This property shouldn't be advertised at all!
Room was dirty, and had a terrible smell. Pillows orbwhat was left of them were smelly. The bathroom... just nasty. We left!
No one should stay there unless you're homeless, not eeven for free!

Friends_and_family Family

2/10

Poor

23 Mar 2025

Wilder

Very dirty and you get charged twice as much.

2/10

Poor

17 May 2024

JELISSA

Terrible

The rooms was dirty the doors were broken and we experience a hit and run on the property someone backed directly into our behicle and ran into our hotel room i wouldnt recommend the place to anyome false advertising i booked for a king size bed with a jacuzzi in the room how they showed and i seen nothing more than a dirty couch the bathroom door didnt even close there was blood on the wall and they had no towels in the room i couldnt even get a refund after the fact and mot to mention they had no microwave and the fridge was broken

Partner

6/10

Pleasant

26 Apr 2024

Crysten

I didn't like how the phone didn't work in the room. I didn't like the lighting, felt dark. Didn't like the sticky floors in the halls. I did like the cable and how you have a microwave and a stove top. I like that you have smoking rooms

Leisure Partner

2/10

Poor

15 Apr 2024

Madeline

Don’t waste your time

Awful motel to stay at. I always stay in them for work. Toilet didn’t flush, bugs crawling everywhere, key card deactivated every day, staff has no enthusiasm to help you. They also tried to give us a room with no microwave or fridge which was included in reservation. They gave us a different one with correct amenities but long story short this place is awful!

Business

2/10

Poor

24 Sep 2023

Janet

When we went to check in the Hotel was no longer OYO. They are now Motel 6, and have been for 3 months. They did not have our reservation. There was an OYO hotel close but they did not have our prepaid reservation. I need a refund for this booking.

2/10

Poor

28 Jul 2023

Korey

OYO was not at the address. And i never checked in. And cant get in touch with anyone for a refund on the deposit.

Leisure Self

2/10

Poor

21 Mar 2023

Jesse

Utterly disgusting. I wouldn't leave my dog in that room. I walked in took pics and checked in to another hotel

Business Self

4/10

Poor

06 Mar 2023

ozzie

There were roaches crawling in the bathroom. Very unsanitary

Business

8/10

Excellent

05 Mar 2023

Connie

Towels nasty no courtains in the shower bed are old and make noise no table to iron bad bad bad never again

2/10

Poor

05 Mar 2023

Liam

Payed for my room but didn’t stay, the room listed had a single bed but the staff said they only had double rooms and so the listing was inaccurate. My bedsheets looked oily in places and had cigarette burns and hair on them, when I asked for new sheets those had cigarette burns as well. The room was filthy and I could see hair and dirt on the floor. Also toilet didn’t flush. I left and stayed at another hotel but had no way of getting refunded as the staff had left (around 10 pm). Don’t go here

Business_and_leisure Self

2/10

Poor

29 Jan 2023

Kayleigh

Disgusting. Got a non smoking room that smelled like cigarettes, burn holes in the blankets and the walls were covered in precious spilt drinks and had not been cleaned. I stayed long enough to book a different hotel and left. Not at all like the photos.
Not even a smoke alarm, just a hole and wires in the ceiling where it had previously been.

Leisure Self

2/10

Poor

23 Oct 2022

Shenitha

Not good ! Hotel was invested with roaches and was told by front desk agent that no tv was in the room and it might have roaches
So he proceeded to say they will give me a refund still waiting

2/10

Poor

11 Oct 2022

Troy

Soiled sheets. Dirty floor. Healthy cockroach.
No shower head.
Some chick injecting herself on the back steps.
Need I say more.

Leisure Family

2/10

Poor

26 Sep 2022

Roland

The management is very rude and and unprofessional. As well as the roaches are very rude and greedy. The roaches tried to eat all of my food and sleep in my bed, i wasnt aware that i was going to have roommates.

Partner

8/10

Excellent

11 Sep 2022

William

Quick stay. Nothing special

Self

6/10

Pleasant

08 Sep 2022

William

It was good enough for a quick single stay. Nothing extraordinary.

Self

4/10

Poor

05 Sep 2022

Daniel

I had to use the flashlight on my phone to find a light that worked. Lightbulbs missing. Switches don’t work. Walls and outlets in disrepair. Linen and pillows are nothing like in the pictures online. Same with the bathtub. No chair to sit in. Very unpleasant.

Self

2/10

Poor

01 Aug 2022

Marcelo

Dirty and stinky, rooms full of cockroaches and ants, stairs whit urine, worst hotel I been on my entire life

Leisure Family

2/10

Poor

12 Jul 2022

SANDRA

Horrible

Nasty dirty unsafe roach infested broken electrical sockets broken curtains rudeness prostitution drug dealers

Friends_and_family Family

2/10

Poor

12 Jul 2022

Patricia

I been here for 3 or more months havent had my linens changed or mfloors cleaned nor moved into disability room
Was to get a room with shower . My toilet hasnt been cleaned. I swept and mop my on floors. I stay here cause i have no place to live i wish the housekeeper would just do her job. She picked up.my towels 4 days ago and have not gave back to me. Shecworks here only 3 days a week and she wirks at another job she needs to keep one job are stay home you cant do your job right when in a big hurry to get away to get to other job on time. This jobs people are in snd out rooms need a good cleaning cause of virus . Clean p and make sure you done what is suppose to be done before you go to your next job.

Leisure

2/10

Poor

02 Jun 2022

William

Absolutely Disgusting

I do t know how this place is still open. There were blood stains on the floor. Valentine’s Day decorations still stuck on the walls. There was a bug that was smashed on the bed and just left there. I didn’t even sit down. My skin was crawling just thinking about what diseases I might catch if I slept. I rolled my suitcase back to truck and left. Keep my $56. There’s no telling what kind of excuses the manager would have given me if I asked for a refund. I took a video of everything that was damaged, missing or just plain disgusting and I’d love to know where I can send it.

Business

8/10

Excellent

22 May 2022

Andrew

Nice

Partner

6/10

Pleasant

15 May 2022

Calvin R

Stay for the price, and no bugs.

A little beat of from time and abuse by people who don't care. The floor was less than clean, but it was there, it got me thru the night and I didn't have any extra \"passengers\" after I left.

Business Self

2/10

Poor

14 May 2022

Jennifer

Where do I even start? Riom had no lock, no light bulbs, no smoke detectors, curtain rod was taped to the wall, bed frame was broken and folded in half, the bathroom door was split into three pieces, no toilet seat or paper...

Leisure Family

2/10

Poor

04 May 2022

Dillon

Extremely dirty, very unsafe, poor service, didn’t even stay there 5 mins after seeing the room dirt everywhere very unclean 10/10 do not recommend

Leisure Partner

2/10

Poor

02 May 2022

Katrina

Did not like anything about this-change your mind if you even think about staying here. I live in a terrible city but I’ve never stayed in a place like this before. It’s laughable how bad this place is-ABSOLUTELY NO GOOD!!!

Leisure Family_with_children

2/10

Poor

02 May 2022

Kerryanne

The uniqueness was homeless people sleeping in the stairwells, the office staff could careless, the room was horrible, no air, toilet and sink did not work, bugs in the bed.

Leisure Friends

2/10

Poor

02 May 2022

Jared

Stay far far away!!!

I understand that the check in time is 3:00 p.m. Most hotels have this same check in to allow housekeeping time to clean the rooms before you get there; however, most hotels would allow you to check in early if your room was clean and available. OYO would not allow this. They said it was because the room needed to be cleaned, so I expected a clean room. What I got was a room with what looked like fecal matter smeared on the floor, blood stains and it was completely unswept.

This place was so disgusting that I slept in my clothes on top of the bedding, which I’m sure wasn’t changed or washed.

I didn’t bother with a shower, for fear of having to use their towels on my body. It’s in a terrible area (crack heads everywhere) and just not worth any amount of money. I will never return.

Friends_and_family Friends

2/10

Poor

02 May 2022

Deanne

The rooms were filthy the air conditioners were broken and didn’t work. Every day needed items were not in the toom and we found a heroine needle in the room. Needless to say. We did NOT stay at this property!

4/10

Poor

01 May 2022

Amelia

This hotel is NOT clean. It’s an older hotel so you expect some wear and tear but come on!!! The are a is not the greatest so I wasn’t expecting too much but I have reasonable expectations from a hotel like the toilet having a lid on it and the parking lot not to look like used car lot with vehicles that were obviously not guest. This place was by far, the worst hotel I’ve ever stayed in and if there would have been another portion for rooms on that night, we would have just lost that money and stayed somewhere else.

Leisure Family

2/10

Poor

01 May 2022

Suzanne

This hotel needs to be shut down! The OYO down the road is the one you want, NOT this one. I really

Friends_and_family Friends

2/10

Poor

25 Apr 2022

Richard

The hotel charged us on top of our charge from you. It said we were a no show which is FALSE!!!!!! She gave us the key to get in room and it was VERY unsafe and VERY unsanitary!!!!!!! So we could not stay there with our daughter!!!!! She said we would not be charged and was anyway. We want a grind bc of the conditions and nobody is responding to us!!! I’m getting really upset and will have to seek other help on this matter if you don’t respond to us !!

Business Family

2/10

Poor

04 Apr 2022

Félix

Hotel in bad condition I hired NOT recommend My friend and I Disappointment from this place

Business_and_leisure Family_with_children

2/10

Poor

04 Apr 2022

Kim

Absolutely awful. From the minute we pulled into the parking lot we didn't feel safe. My mom and I checked in and then went to our room to find that the bed looked like someone had laid in it, the lights didn't work, the fridge was missing, and several other fixtures and parts of the room were broken. The room was in horrible condition. Between that and not feeling safe, we left and found somewhere else to stay.

Leisure Family

2/10

Poor

23 Mar 2022

Angelina

HORRIBLE, HORRIBLE, HORRIBLE EXPERIENCE. ROACHES EVERYWHERE, NO DOOR IN BATHROOM, CIGARETTE BURNS ON SHEETS, EXTREMELY DIRTY ROOM. THIS HOTEL SHOULD NOT BE IN EXPEDIA.COM. I wish I had read the reviews before booking only based on the price. This is not a hotel, this is a motel. In other words you can find hookers and pimps here. Based on a conversation in the parking lot between two hookers fighting over a client. Apparently it was settled with one pimp giving the other pimp $40. THIS IS NOT A PLACE FOR FAMILIES.

Leisure Family_with_children

2/10

Poor

21 Mar 2022

Zephan

They charged us for the night and gave our room away.

Leisure Partner

2/10

Poor

20 Mar 2022

Kristy

I don’t even want to give this place a star!! The receptionist walked me to my room to open the door. I asked for a key and he said it was broken. He said if I left to shut the door and ask him to open it. I didn’t even set my bag down. The condition of the hotel is deplorable and should be condemned! No smoke detector (cables were dangling), several holes all through the room, no light bulbs in the fixtures, satanic doodles all over the door, TV was stolen (he acted shocked) and roaches both dead and alive. I refused the room and he said to call a number for a refund. I will be calling many people to complain about this run down crack hotel. If you’re a junkie this is your spot!!

Business Self

2/10

Poor

20 Mar 2022

Michael

liked nothing

Leisure Friends

2/10

Poor

20 Mar 2022

Suaundra

This hotel should be removed from hotels.com site

Awful. Ended up leaving immediately. Women getting beat up on the premises, fights in the parking lot, locks on the rooms removed, blood stains and remnants of drugs left behind. No fire alarms or smoke detectors in the room. Broken tiles, no bathroom mirror, bullet holes in the walls also.

Self

2/10

Poor

14 Mar 2022

Verified traveler

Very Sketchy Motel

It was I guess kind of you get what you pay for. I was looking for something cheap. The staff was nice but we didn't really talk a lot. The room was horrible though. I don't know if they ever have cleaned the floors. There was gum or something like it on the floor. There was food and dirty wet wipes on the floor too. There were holes in the walls. The towel hanger for the sink was pulled off the wall. The sheets had cigarette burns in them and stains on them. The towels and wash clothes had stains and hairs on them. The bathroom had mold all over the ceiling. The room smelled like someone had been smoking in it and it was supposed to be non-smoking I thought. The key card they gave us at the front desk did not work at all. The staff had to open the door with a key. It was cold so I would not have gotten in the pool but it was green and had trash in it anyway. The whole place just seemed a little sketchy. I wanted cheap though and I got cheap and kind of nasty too.

Friends_and_family Family

2/10

Poor

05 Mar 2022

Michelle

DO NOT BOOK THIS HOTEL

It was awful. Nothing like the pictures. Was not clean, was not safe. We did not stay and feel totally mislead and cheated by this experience.

Partner

6/10

Pleasant

01 Mar 2022

Verified traveler

It was ok

It was ok beds were not confy no ice machine and had to smoke outside

Friends_and_family Family

2/10

Poor

12 Feb 2022

Verified traveler

This hotel was truly run down and a very horrible experience. There were roaches crawling in the mirror on the bathroom vanity and on the wall. Bathroom faucet for sink had no handle there was no ironing board bed head some type of writing and sticky stuff on it spots all over the place it was truly disgusting and they refuse to refund our money.
The pictures on Hotels.com are nothing compared to what we found this is a roach and drug infested property please don’t stay here run now as fast as you can

Partner

2/10

Poor

08 Feb 2022

Darian

Get what you pay for!

Words cannot describe the conditions of that room. There was mold on the ceiling in the bathroom and the grab bar in the tub was rusty and not attached. Roaches didn’t run at the moment of turning on lights therefore they were comfortable in the room. There was a huge stain on the couch or throwaway furniture at least to say. I didn’t even bother asking for a refund clearly they need it for a upgrade.

Business

2/10

Poor

07 Jan 2022

Carly

hotel HORROR story

i really thought I was in a horror movie. walked into my first unit and no lights worked.
went to second unit and nasty stains all over walls. hand prints and cockroaches crawling all over floor. holes in the walls. Electrical wires dangling from ceiling. i could feel the funk on my skin and was so terrified. black pool with cats hanging around it. Trash and poor lighting. Seemed as tho I paid money to go through a haunted house. Worst hotel experience of my life

Self

2/10

Poor

04 Jan 2022

Andrea

DISGUSTING

This place is absolutely disgusting!!!! The rooms were filthy and not functioning. Doors broken. Toilets busted. Sinks broken. But not only that....there were bugs in our beds. Along w body hair. We ended up having to leave the property and no refund given. DO NOT COME TO THIS PROPERTY!!!!!!

Friends_and_family Family

2/10

Poor

01 Jan 2022

Robert

Didn’t sleep in that place. 0/10 do not recommend.

Pulled in, and for $40 a night, I didn’t expect much. This wasn’t a good sign though. People just wandering the parking lot, like they waiting to make a sell or something. Got to my room and it has bugs, those little roaches, all over the floors, coming out the walls, on the headboard of the bed. I was disgusted. Went to the front to see what’s up. “I give you different room. This room is very nice,” the man said. Ok. Went to the different room. Exact same thing. Nasty. Disgusting. Got my money back. 0/10. Do not recommend.

Friends_and_family Family

2/10

Poor

19 Dec 2021

Nicolas

Worst ever! Do not stay there!

This hotel was the worst! It was very unsafe. There was all sorts of suspicious activity going on. There were cars with 4 flat tires on the premises, parked running cars in the middle of the parking lot. There was loud music playing at 1a.m.
The hotel looked nothing like the picture. It was totally run down and dirty. We ended up not staying there because the personnel were not friendly and not helpful. He could not locate our reservation and made no attempt to help.

Friends_and_family Family

2/10

Poor

16 Nov 2021

Nicholas

My whole entire room was filthy, mold on the walls, toilet was still dirty, holes in the walls. Burnt and stained sheets on the bed. Online depiction of the hotel is completely false. Once I complained and said I was moving hotels they refused my refund. Absolutely horrible of a place.

2/10

Poor

01 Nov 2021

Demarva

Never Ever Again

Please don’t stay at this location! The roaches beat you to the light switch! I was given two rooms that was already occupied! The pool looked like it was filled with oil. The piles of trash around the location was horrific that my 4 year old said: THIS IS DISGUSTING!

Friends_and_family Family

2/10

Poor

30 Oct 2021

Verified traveler

Avoid avoid avoid

Completely disgusting. Trash littered around the property, roaches in the room, cigarette burns on the sheets

Self

2/10

Poor

30 Oct 2021

Devon

Did not even check in.

2/10

Poor

27 Oct 2021

Stephen

This hotel was the scariest I've ever seen. We didnt even stay. Manager sold our reservation to someone else, probably drug dealers based on the activity in the parking lot. Working with Expedia to get a refund.

2/10

Poor

26 Oct 2021

John

RUN AWAY A DUMP

UNBELIEVABLY DISGUSTING..we never had a experience like this dump before.no shower curtain and rod, no phone, no soap, no blow dryer..FILTHY SCUMMY HOTEL IN AND OUT..got our money back even tho no refund..

Partner

2/10

Poor

25 Oct 2021

Verified traveler

Never again

Terrible service, showed up to check in as I had made my reservation 3 weeks ago. Only to be told there were NO MORE ROOMS available. So obviously I’m confused as to how there are no more rooms available when I made my reservation at the beginning of the month. I was offered no explanation or anything. I wasn’t referred to another hotel. I had to scramble to find a place to stay for the next two days. On top of that, OYO had the nerve to charge me a NO SHOW FEE! When I did in fact show up and was turned away because there were “no more rooms”. So why was I charged for a no show fee?

2/10

Poor

22 Oct 2021

Devin

Yo this place is really fd up. Always knocking on my door. The roaches always flushing the toilets and changing the channel. One took my pillow. But the staff do their jobs. Great people but the trap spot, if you do stay, rooms next to the fence are it.

Leisure Self

4/10

Poor

22 Oct 2021

Jay

Horrible

Make sure you bring your roach spray disinfectant spray and don’t have no allergies, only use if need last min place to stay and no other options available, roaches, spider webs i couldn’t sleep good feeling like something was going to crawl on me.

Partner

2/10

Poor

21 Oct 2021

Matthew

Everything about the property was incredibly dirty.

Leisure Partner

2/10

Poor

18 Oct 2021

Kyle

Mr.

I can't believe Hotels.com associates themselves with this property. The place is beyond terrible. From the drug paraphernalia on the stairs, stepping over broken ironing boards. Walker and couches in the halls, boarded up windows. A molding pool. We walked into a roach infested room that had no toilet paper or towels. All for the discounted price of 110.00 a night. I wish I thought about take ng pictures of the dump.

Friends_and_family Family

2/10

Poor

18 Oct 2021

Loretta

They were over booked by twenty rooms can't rate but very disappointed how do you over book by twenty rooms said no room and there was a line behind me waiting to check in unfortunately I had to stay half hour away and same chain hotel at $100 more not pleased

Leisure Family

2/10

Poor

18 Oct 2021

Adam

My reservation was canceled by the property saying they overbooked. I’m trying to find out how to have my rewards credit returned since I the reservation was canceled. Thank you.

Self

2/10

Poor

16 Oct 2021

Stephanie

Hotel overbooked and they charged my card anyway

You guys over booked the hotel and there was NO room available for us when we got there and my credit card was already charged!

Friends_and_family Family

2/10

Poor

13 Oct 2021

Elbert

Bugs everywhere, toilet didn't work, broken glass on the walkways, filthy in every respect.

Business Self

2/10

Poor

05 Oct 2021

Michael

Did not honor my reservation but did not refund.
In 2 words: the worst. The property itself was in terrible shape

Partner

2/10

Poor

24 Sep 2021

Eric

I made the reservation for my wife over the phone with Expedia. It was the day before Hurricane Ida was predicted to hit Louisiana and all of the hotels were full. When my wife arrived at the hotel (ten minutes after the reservation was confirmed over the phone by a representative at Expedia), they told her there was no reservation from Expedia for her, despite the fact that she had a confirmation number and the fact that the Expedia rep had spoken to a woman named Minerva in their reservations department who assured the Expedia rep that there was in fact a room available. The surly man at the front desk told my wife that there was no one there named Minerva, and they had no rooms available – Expedia or not. My wife ended up sleeping in her car in the parking lot of a nearby McDonalds. I don’t know whether this was a failure on Expedia’s part or (more likely) a failure on the part of the hotel or it’s centralized booking system. But it was most definitely NOT a cancellation. But understandably, it was a hurricane emergency and things happen. But it took six weeks to get the hotel to refund the money they'd accepted for the room, and in the end they refused to admit it was anything except a cancellation on my wife's part. Their final email confirming the refund said they'd decided to “waive the penalty on your recent cancellation” which is a gross misstatement of the actual facts. I've never stayed at a OYO property, but it'll be a cold day in hell when I do so in the future.

Leisure Self

2/10

Poor

16 Sep 2021

Jonathan S

Everything was bad

Leisure Self

2/10

Poor

03 Sep 2021

Jerome

First if all We were dealing With A Crisis And Didn't Have Lights Due to Hurricane ida and These People Were lying saying they Had Rooms And They didn't I stayed on the Site For Almost 4 hours Trying to get a Refund the Same Rooms they booked to us They Were Booking to Other people Hours later Saying They sorry they didn't Have Rooms That's was A Big mess Not alone Due to them not having rooms They and me Booking Took my last Funds And me and my Family had to sleep outside Until I was refunded my money Never ever will I book here Again Not to metion they were getting Compliments about roaches coming out the Beds and Bed Bugs OYO MID CITY IS A BIG O NO

Friends_and_family Family

2/10

Poor

23 Aug 2021

Jessica

Don’t waste your money!!!!

This was the worst room I have ever had!!!!! It’s nothing like the picture. I asked for another room only to get a worst one. It’s nasty, nothing works and they are not friendly at all. I have to go to a whole other hotel to stay at. NEVER AGAIN!!!

Business

2/10

Poor

17 Aug 2021

Verified traveler

Heroin needles. Crack heads. Broken glass and windows. Mudd on bed.. didnt stay there. I want my money back in full

Business Partner

4/10

Poor

06 Aug 2021

Paul

Poor condition do not stay