Name: WoodSpring Suites Baton Rouge East I-12
Address: 11544 N. Harrell's Ferry Road, Baton Rouge, 70816, US

8/10

Excellent

14 Jul 2026

Leonard

It was only 15 minutes from my class

Self

2/10

Poor

25 Jun 2026

Chelsie

I booked this room and I wasn’t even able to check in even though I fully paid for it. The owner admitted that he did not want to get up to come and give us a room key and that his hotel was closed. Do not book here.

Partner

2/10

Poor

19 Jun 2026

Kelly

Lady at front desk was very helpful and friendly but was short staffed and over worked. Hotel was very dirty and room was even worse. small holes in the wall everywhere in the room. Not a single trashcan was available. Bed bugs got me pretty good the one night i was there.

Self

4/10

Poor

06 Jun 2026

Marco

Needs lot of work don't bring children to stay there.

Self

8/10

Excellent

06 Jun 2026

Peter

Ok

4/10

Poor

04 Jun 2026

James

I was not happy with this place

2/10

Poor

30 May 2026

Jie

It was the dirtiest and worst hotel I've ever stayed in. It was crawling with bugs and cockroaches. I was in there for less than 10 minutes and got several bites. I had to leave immediately and find another hotel. The staff did nothing; they neither offered me a different room nor a refund.

Self

2/10

Poor

28 May 2026

Loc

It ‘s so noisy, residents always drunk or use meth, they use “F” language to talk, meth and tobacco smell every where, too many cigarette butts in the elevator, feel like not safe any more, a/c running so loud, etc…however the staffs so nice

2/10

Poor

24 May 2026

Colleen

It was filthy. There were strange men hanging around. Condom wrapper and cigarette butts in the elevator. Do not recommend.

Family_with_children

4/10

Poor

19 May 2026

Jada

Parking was great. Wayyy too much noise. People fighting in the hallway middle of the night. Fire alarm going off several times. The only great thing about this hotel was the man at the front desk. He was AMAZING. He would be the only reason I book again.

Self

10/10

Exceptional

01 May 2026

Phillip

Friendly staff, great place to stay.

Self

6/10

Pleasant

15 Apr 2026

Heather

The floora throughout the building and in my room were sticky. There was yellow fluid around the toilet... idk
Just kind of grungy, but serves its purpose

Partner

10/10

Exceptional

12 Apr 2026

Alton

AC system was horrible. It made a horrible noises all night when it come on and go off.

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Kimberley

Enjoying our stay. Staff is definitely doing a great job. We will stay here in the future and recommend this property to others also.
Thank you
K. Harrell

2/10

Poor

23 Mar 2026

Luis

dope people, place is trash, Philly street ppl live around and inside this place. drugged people active 24/7

Self

4/10

Poor

15 Mar 2026

Jessica

From the time of check in till checking out it was one thing after another started off went to check in I did call and let them know I would be late she said that was fine to use the phone in the lobby area and someone would come right there get there and tried calling 3 times someone was coming out the main lobby area and just so happened to be a worker her hands was full she was struggling to open the door I went to hold the door open and she rudely starts saying no no step back I told her I was holding the door open for her to her to then ask me what I needed I told her I needed to check in first words have you paid yet I said yes online as well as spoken with someone on the phone earlier that day and told them I was gonna be a little late she then tried calling someone and they didn’t answer a male came in and she asked if someone had the phone that night and he said yes and she said tell her Someone is here to check in and told me to stay there not to go in someone came to the window but only lifted enough where I could hear her and slide my id under for them then slide my id and key cards under and said good night now here is where it goes crazy 1st room keys worked the air didn’t went back down tried calling again for 15 min to let her know that the air in the room did not work she then says ughh okay I guess I’ll move you rooms also still only lifting up to where I can hear her and not see her give me another room same thing in the end I spent 2 hours changing rooms

Friends_and_family Friends

6/10

Pleasant

02 Jan 2026

Rayford

Parking was easy.there was no pot, pan,plates forks ,spoons or glasses.
Manager was extremely rude.

Business

2/10

Poor

27 Dec 2025

Yolanda

Horrible! Stunk, beds were like roll out, dirty, entire place smelt like dope. This was the most disgusting place I ever stayed. Ceiling vent looked like it had a fire at some point. Plug-in in restroom also looked like fire. Refrigerator had tons of rust on it. Rooms were old and gross. I’m beyond saddened by the stay. Not one photo on website is close to what this place really looks like.

Friends_and_family Family

4/10

Poor

24 Dec 2025

Henry

The room was missing parts of the kitchenette and the showers did not work.

Leisure Family

2/10

Poor

16 Dec 2025

Tim

The staff was great! The room however not so much. When we first checked in, we were assigned to a smoking room. The staff immediately corrected that. But then the room we were assigned to next was horrible. There was remodeling going on, and there was debris on the floor. There was no shampoo or soap. All in all, it was not a good place to stay. We cancelled our reservation, but the hotel would not refund our payment. At this time, I WOULD NOT recommend this hotel to stay at. I have reached out to the area manager asking for the full amount to be refunded. I will allow him 1 to 2 days to reply. After that, I will return to update my review.

2/10

Poor

29 Nov 2025

peggy

The room was dirty. I had to ask for washcloths and cleaner to clean the counter tops. There was 3 people in our room. We had 2 towels, and 2 wash cloths. The toilet ran continuously. There was only a sheet and a bed cover the same thickness of the sheet on the beds. There were only 2 pillows on each bed. Someone across the hall moaned all night. I will never stay in this hotel or its chain again!!! The Expedia price was $95 per night and the hotel rate per night is $45! All around horrible experiences

Leisure Family

10/10

Exceptional

07 Nov 2025

Karman

Clean rooms friendly staff

Business

10/10

Exceptional

01 Nov 2025

Tina

All the above

Friends_and_family Family

4/10

Poor

26 Oct 2025

Terry

Room stay

The room was not clean; hair in the bed and the mini fridge not sanitary.

Friends_and_family Friends

6/10

Pleasant

17 Oct 2025

Kristina

Our other hotel was abandoned, so we needed to find a place, reasonably priced to stay.

Friends_and_family Friends

2/10

Poor

15 Oct 2025

Ryland

I was at this property for one night.Tthe room

2/10

Poor

13 Oct 2025

Marietta

Horror Show

Room 317: I was devastated! I have never been so disappointed and stressed by the conditions of this facility. Smokers everywhere! We couldn’t get a key to get into our room because the office had been accidentally locked and the computer system was down as well! The clerk tried her best to assist, but nothing made up for the conditions we found. No window curtains, only 2 sheets and no blankets on the bed. The pillows were pancakes. The toilet had not been cleaned, only flushed. Noises all night, constantly drowned by interstate traffic. The sofa bed didn’t work (because it was not a bed at all)
My daughter made the reservation because I had exceeded my limit for traveling by car. Being in the hospitality industry as well, this was quite alarming! We couldn’t leave our hotel room because we didn’t have a key to the room. Because of the lateness of the hour, we had no alternative but to stay until morning. I am left with no option but to request a refund due to the conditions we experienced. No guest should have to endure conditions of this magnitude (short term or not). Please forward the refund to the card on file at your earliest convenience. I am from Atlanta, Georgia and I would not want my business name of Woodspring Suites associated with this facility! Sincerely, M. Johnson

Business Family

2/10

Poor

10 Oct 2025

Brandon

The room had an awful stench. The fridge was rusted. Shower takes 30 minutes to warm up. Toilet makes an awful noise when flushing it. Avoid this place at all cost!

Business Family

2/10

Poor

08 Oct 2025

Malcolm

This hotel was nasty looking.. the covers were dingy, had all kinds of fur balls on it… a roach running a marathon in the bathroom. The refrigerator had rust marks all on it. The only thing was decent was that the ac was blowing really cold. They gave u 2 sheets to cover up with, there was no comforter… I will not recommend this location to anyone unless u just want to go there to get a quickie then roll out

8/10

Excellent

07 Oct 2025

Mark

Parking was easy and secuŕe. The AC worrked well.

Leisure Self

2/10

Poor

07 Oct 2025

Isaías

Not staying there again

4/10

Poor

02 Oct 2025

Daidrian

Parking was ok

10/10

Exceptional

30 Sep 2025

Milton

Everything was good: courtesy of the staff. The only complaint I had was the stove did not work; beside that our experience was good!

Business Family

2/10

Poor

20 Sep 2025

Rollin

Terrible mold smell within the rooms that was masked in the hallway with air fresheners and cleaners.

Business Friends

4/10

Poor

10 Sep 2025

Paulette

Friendly staff

Business_and_leisure

2/10

Poor

09 Sep 2025

Amanda

I purchased a room at 2am thinking id check in then go to the front desk to check in, but nope

4/10

Poor

08 Sep 2025

Jaklyn

The floors were terribly disgusting. The smell in the hallways was so strong of air freshener it gave me a headache and when I opened my room door, I could tell that was to mask the scent of the rooms. Be careful if you have kids, the windows open (any floor) but that did help with airing the room smell out. Employees were kind and helpful. The rooms just were very crack hesd vibes

Business Self

10/10

Exceptional

26 Aug 2025

Terrell

The property is very very clean and it is convenient for transportation and shopping.

8/10

Excellent

01 Aug 2025

Peggy Blessed

Good

2/10

Poor

01 Aug 2025

Grace

Wasn’t allowed to check in

There was no one at the check in desk so I used the phone to call someone to the desk and no answer. Overall I wasn’t allowed to check in and my money was still taken

Partner

2/10

Poor

30 Jul 2025

Mark

Change

2/10

Poor

30 Jul 2025

Joseph

I didnt like it smelt like mold n had bugs

Leisure Partner

4/10

Poor

25 Jul 2025

Verified traveler

Cheap for a REASON.

Got the room for my sisters birthday. Was really surprised of how cheap it was but i put 2 and 2 together when we walked in. Customer services were great but we Immediately smelled mold when we got to the room. Pillows were absolutely gross and there were stains all on the sides of the fridge. Holes in walls and a dry rotted curtain fixture, that almost fell on my sister when she tried to pull up the blinds! so we couldnt close the blinds after. Had to wesr shoes and or socks while walking around vecause the carpeting felt moist. The best part was that the bed was comfortable and we had hot water. It was cheap so we stayed. Wasnt sure on why WE had to pay an extra $50 deposit but they need it more than we did. Thank you.

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

Melanie

I wouldn't recommend

The smell and room needs an upgrade, it looks ran down but I guess you get what you pay for

Friends_and_family Family

2/10

Poor

10 Jul 2025

Derinekia

Not how it looks online . Very unsafe for kids both locations

2/10

Poor

01 Jul 2025

Cynthia

The floor in the room was sticky like it was never mopped. The bed was uncomfortable

2/10

Poor

10 Jun 2025

Gena

Don't do it! Run away!!! Roaches, smells, carpet felt wet, no hot water, awful. Asked for a non smoking room but the cigarette smell had my asthma kicking so bad I had to use my inhaler. It was so bad we left after 2 hours. When I went to turn in the keys , nobody came out. I used the phone and nobody ever came. The back door was propped open with the luggage cart, so we had to make 2 trips.It was one of the worst places I have ever stayed or should I say almost stayed. I couldn't even ask anyone for a refund because there was nobody there.

Family

2/10

Poor

08 Jun 2025

Alexis

N/A

2/10

Poor

30 May 2025

Athena

I’m writing to formally file a complaint and request a full refund for my reservation at WoodSpring Suites Baton Rouge, booked through Expedia for one night.

I checked in well after midnight and what I encountered was completely unacceptable. The room was unsafe, unsanitary, and absolutely unfit for any guest. The floor was sticky, there were multiple large dead cockroaches, and none of the light switches worked. The room smelled horrific—like a mix of mildew, old cigarettes, and the dead.

The sheets didn’t appear clean, and I genuinely feared for my health. I seriously wondered if the bedding might have lice or scabies. I honestly would have felt safer sleeping in my rental car, and ultimately, that’s what I nearly had to do.

To make matters worse, when I returned to the front desk to report the issues, the woman there said, “I had a feeling you’d be back,” suggesting the staff knowingly check guests into rooms in that condition. That level of negligence is completely unacceptable.

I immediately left and had to drive around Baton Rouge searching for an alternative hotel. Most places were already fully booked, turning this into a stressful, exhausting, and completely avoidable ordeal.

This was the worst hotel experience of my life. I did not stay, and I am demanding a full refund. I also strongly urge Expedia to reconsider listing this property, as it presents a clear health and safety risk to customers.

Leisure Self

6/10

Pleasant

23 May 2025

kirk

We had to get the front desk to open the door Everytime we left the room because our key wouldn't work

6/10

Pleasant

12 May 2025

Margaret

I was surprised at how. much litter was in the parking lot. I saw someone picking up after I checked out in the morning. The room I was in, was clean, neat, but seriously worn out -- cabinet at the kitchenette has chips, tears, breaks; no bedside lamp, just overhead; musty smell. I think the staff tries, and they were courteous, friendly, but management needs to take long and deep look at the conditions of this property.

Leisure Self

2/10

Poor

04 May 2025

Jeffrey

Dirty underwear in bathroom with bugs on it. Roaches in shower. Hair on the bed. Disgusting

Leisure Family

6/10

Pleasant

04 May 2025

KEONDRA

The staff was excellent. Only complaint I have is that I booked a non smoking room, but as soon as I entered it smelled of cigarette smoke. The bathroom walls were covered in nicotine stains.

Business

4/10

Poor

27 Apr 2025

Verified traveler

Don’t recommend!

Room had just been cleaned but there were NO towels in room. Went to front desk and asked for towels and was told to bring towels down for exchange….there were none in room how can I exchange. Toilet would “screech” for 5 minutes after flushing. Yes there was a microwave but most suites I have been in with stove provide a pot to cook in or at least paper plates and plastic ware, just saying.
Let’s just say this room needs work. Paint bubbling in bathroom above tub. Broken furniture…need I say more.

Partner

4/10

Poor

25 Apr 2025

Candace

The first room that was given to me the beds were not made and they were sitting on chairs, the floor had a big red spot on the floor that looked like blood, the second room the refrigerator were rusted very bad, the room had a very bad smell, the toilet when you flush it made a whistle sound, the shower wasn’t cleaned, and the water wouldn’t get hot, for the amount of money that they charged people, the property should look better I would not recommend this place to anyone 😡😡😡

Leisure Family

2/10

Poor

22 Apr 2025

Marlon

Wasn’t no one working we had to wait on someone to come give us a room key

2/10

Poor

12 Apr 2025

Sean

Nothing it was run down it smelt like nothing but marijuana everywhere only thing good was the air conditioner

Leisure Family

2/10

Poor

03 Apr 2025

Jonea

This property was the worst. The employees was very unprofessional judgemental and very disrespectful to the customers. The actual property is unsanitary they have roaches they are false advertising all of their amenities. They do not offer any of the amenities that they advertise which was the reason I booked this hotel. I never would make a reservation here again

Business_and_leisure Family_with_children

10/10

Exceptional

01 Apr 2025

Pamela

Carpet is wore out an smells

Leisure Partner

2/10

Poor

29 Mar 2025

Shlanda

I want my money back!!! Terrible, smells bad and it need to torn down!!

2/10

Poor

29 Mar 2025

shlanda

No it smells bad and the photo from website is deceiving! I want my money! Would never wish this on my enemies! Refund, I shocked by that place. Dissatisfied!!

Business_and_leisure

2/10

Poor

22 Mar 2025

Xochil

Tuve mi reservation pero cuando llegue al
Lugar no llego la recession y me dejaron esperando afuera con mi bebé de 6 meses y mi abuela una señora de 80 años y tuve que irme a buscar otro hotel , así que no lo recomiendo

Leisure Family_with_children

2/10

Poor

22 Mar 2025

Kimberly

Nasty and dirty

Business_and_leisure Friends

2/10

Poor

16 Mar 2025

Nicole

It was the worst experience I’ve ever had

Leisure Friends

2/10

Poor

09 Mar 2025

LILY MAY LORETO

We arrived at 11pm and there was no one in the lobby/office to check us in. They wanted us to wait for 45 mins until a staff comes and give us the door card.
We ended up not staying thenights

Leisure Family

2/10

Poor

09 Mar 2025

Emely

The room is so dirty and cockroaches crawling around by kitchen sink !! The floor is so filty !!!

Leisure Family

2/10

Poor

08 Mar 2025

Jolean

The hotel room was disgusting. Refrigerator had mold on it due to my health conditions. I couldn’t stay in there. It was very uncomfortable and very nasty.

Friends_and_family Family

10/10

Exceptional

28 Feb 2025

Eric

The staff was remarkably supportive I needed a plug in for my iPhone and Bre at the front desk let me use her personal one, that’s just one of the many ways there staff was helpful

Business Self

2/10

Poor

23 Feb 2025

Jordan

I waited for 3 hours to check in at this establishment and no one was there. This was very unprofessional and I will never be staying here. Thank you to Expedia for finding me somewhere else to stay when they were not accommodating and while other people at the establishment were also having issues and couldn’t be helped either I hope they were able to end up getting helped.

Leisure Partner

2/10

Poor

18 Feb 2025

Allen

Bad just full of hookers

Business Self

2/10

Poor

15 Feb 2025

Tyrin

No sheets on bed an very dirty

Business Family

2/10

Poor

15 Feb 2025

Verified traveler

Rude

They have the rudest workers ever! I wont go back till they get new front desk workers!

8/10

Excellent

08 Feb 2025

James

Not as bad as some reviews

It was worth the money. We stayed one night but the bed was comfortable and wasnt any people standing around. I had read some reviews and almost didnt rent because of them im glad i went with my gut feeling. There was nothing wrong with this hotel and definitely worth the money

Partner

6/10

Pleasant

21 Jan 2025

Francis

It is a good placr for the price. However, I could tell the building is poorly maintained.

Business_and_leisure Self

2/10

Poor

02 Jan 2025

Zitlalic

Feel very unsafe people just wondering out the building around the cars, rooms very dirty smelly and roaches crawling on the bed toilet didnt flush worst hotel ever for the price.

Family

2/10

Poor

19 Dec 2024

Erika

This has been the worst experience I have had with reserveing a room. I made a reservation through Expedia where I paid for a room that was advertised as being available ahead of time with my debt card at Woodsprings and when I arrived to the property I couldn't not find the front desk when I finally did there was not anyone available at the desk so I called the number and was put on hold for a very long time before someone finally arrived with our any greeting to let me know she was there once I figured it out the woman child that was working asked me what I had wanted with the worst attitude as she wiped the sleep out of her eyes. She proceeded to tell me that she sees my reservation but she ain't got no rooms available and treated me as thought it was my falt & as I calmly try to get more info from her on what I should do she said she dont know its not her problem to call the number so my comment was I was not happy with the situation & that this was my last little bit of money & I had no where else to go she responded sorry good bye. & now Im being told by the agent that I may not be able to get a refund because I didnt pay for insurance & that if I do I may have to wait 7 day. They couldnt even offer me another room at another place nearby like I asked. & to top it all they sent me a message asking me how my stay was & to give them a rating. So here you go thats my review. All around horrible experience I will never book through Expedia again or Woodsprings Hotels

Leisure Self

2/10

Poor

18 Dec 2024

Dontravious

Nasty

The rooms was nasty had scabies in the rooms eggs every where had to throw away my clothes

Friends_and_family Friends

4/10

Poor

11 Dec 2024

Aubrey

Everything was great staff was excellent the only problem was the rooms have roaches other than that the stay was great

Friends_and_family Family

8/10

Excellent

09 Dec 2024

Kevin

Like it here

It was a good stay

Self

10/10

Exceptional

07 Dec 2024

Antionette

Friendly

Leisure

2/10

Poor

03 Dec 2024

Jenee

I waited like 25 minutes to get checked in she walks in and look go back in the back like 5 minutes . Then she checked me in gave me a room with someone in it go she was there she out smoking and talking with friends so I got another room it was dirty I didn’t even go back down it was a bad experience for me

Leisure

2/10

Poor

02 Dec 2024

ricky

had cockroaches and was nasty

2/10

Poor

13 Nov 2024

Yneka

Tv was completely broken, remote was broken with the springs popping out, the refrigerator was rusted all down the side with mold a the bottom, there was only one small bath towel in the restroom, the microwave was cracked broken and unclean, there were thick splashed stains on the wood back microwave, no coffee pot or tea accessories for the amount asked, there were crumbs and trash under the fitted sheet, outside the fitted sheet had stains, around toilet had urine on the floor, cleaning supplies and old dirty rags were in the cabinet next to the fridge, two of the walls was completely dirty and dingy like splashed spots, the face of the night stand was torn off so it was pretty much a stripped wood-stand.

Business_and_leisure Self

2/10

Poor

13 Nov 2024

Corwin

Don't go here ever!

2/10

Poor

12 Nov 2024

David

The cleanliness is terrible, the whole building looks old and dirty. Waited 20 minutes in the lobby for service, when she got there, she had an attitude. The whole property smelled like weed. The room was dirty and worn down, turned on the lights and the roaches were everywhere. There was no towels or wash clothes. Would not recommend.

Leisure Friends

4/10

Poor

12 Nov 2024

Brittni

Last result

Business Family

4/10

Poor

12 Nov 2024

Brittni

Last result

Business Family

2/10

Poor

10 Nov 2024

Michael

We booked this motel with Expedia and when we arrived it was sold out. 1 1/2 hours on phone with Expedia just to get a we will check on our complaint.

2/10

Poor

09 Nov 2024

Josh

I work nights they don’t open the front desk till 7:00 but nobody shows up till 11 or 12 also the person on call took a hour to show up to the desk so I could get a key made

Business Self

4/10

Poor

06 Nov 2024

Billy

I didn’t think it was well maintained or clean at all.

Business Self

2/10

Poor

05 Nov 2024

Hailey

Nothing. The worker was rude. Stood in lobby for 30 minutes before she waited on us. Would not help

Leisure Family_with_children

10/10

Exceptional

29 Oct 2024

Brittni

Staff then place dirty roaches everywhere u look

Business

10/10

Exceptional

29 Oct 2024

Brittni

Could do way better staff and all

6/10

Pleasant

25 Oct 2024

Brittni

The employee with the pink highlights she walk with an attitude and absolutely NO HELP with customer service...she is working Oct 25 24 at 12 lunch

2/10

Poor

24 Oct 2024

Hwy

My mother and aunt was robbed.. and I plan on suing this place

Friends_and_family Family

2/10

Poor

24 Oct 2024

Salvatore

It is dirty nasty with roaches, People smoking w**d and carrying on till 4:00 am.

Business Self

6/10

Pleasant

23 Oct 2024

Brittni

Staff was disrespectful and doesn't do what dey say there going to do when u did need the dimples thing

Business Family

10/10

Exceptional

17 Oct 2024

Jeremy

The front desk staff was helpful and knowledgeable. Chelsea bri and chloe are helpful.

2/10

Poor

15 Oct 2024

Verified traveler

Condemned

Mildew and grime

Business

6/10

Pleasant

14 Oct 2024

Erin

My original hotel was cancelled due to a pipe leak and flooding that affected multiple rooms. It being a big LSU game weekend, there were limited options and this hotel seemed like the best option of what was presented to me by Expedia.
While I liked the fact that the rooms entered from the interior of the building, I was a bit unnerved that the reception desk had a metal pull down screen. And there seemed to be a lot of children running around the property that gave the impression that there may be people using the hotel as a permanent residence. It did bother me that side doors into the stairwells were propped daily as I realized later most likely because the key entrance did not work at the side door. I would never intentionally book at this property for more than one night. The room was clean but definitely in need of some TLC. The bed only had sheets and a coverlet--glad I had a blanket in my car to bring in. There were no toiletries, hair dryer, nor iron in the room, so thankfully I came prepared. I have stayed in multiple no frills hotels but this is one hotel I felt a bit on guard and aware of my surroundings at all times.

Leisure Self