Surmeli Adana

Turkey , Adana
ADANA, Ozler Caddesi, Kurukopru, 49
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100 reviews shown

8/10

Excellent

03 Sep 2025

Jonathan

Very attentive staff. Good room. Excellent pool.
Would return

Leisure Self

2/10

Poor

29 Jul 2025

Hansen H.

Hotel have 5 * but i don't understand how can be hotel like this have 5 start certification i stay one night i have to move out to outhere hotel thy charge me for 3 days very bad hotel i never have this kind of problem in my life

Partner

2/10

Poor

15 Aug 2024

MURAT

The hotel is not convenient and clean.

Business_and_leisure Friends

2/10

Poor

24 Jun 2024

Eyyup

Its very tired property although its in progress of renewal customers should know. For a Ctiy break its ideal but need to be Clean. Corridors were TERRIBLE Toilet was Terrible in my room White towels gone grey.

Leisure Self

4/10

Poor

03 Jun 2024

Dilek

The property was not clean also not safe outside lots of street dogs

8/10

Excellent

02 May 2024

Aly

Nice hotel staff and nice rooms hair dryer was broken and the area is a bit rough

Leisure Partner

6/10

Pleasant

05 Dec 2023

Nishi

Easy to get to airport, hotel needs renovating.

Leisure Self

10/10

Exceptional

22 Oct 2023

Burak

Everything was fine thank you.

Business Self

8/10

Excellent

16 Aug 2023

el cheikh nabil

great location, only problem was air conditioning ....

Leisure Family

6/10

Pleasant

02 May 2023

Grahame

Good location
...goid value for a 1 or 2 night stay....but the hotel is old and tired....needs some work....the pool not open....

Leisure Self

4/10

Poor

16 Mar 2023

SAE Z

yer ve fiyat olarak uygun bir hoteldir ama temiz olmayan odasi ve kahvati yaparken elemani samimi degildor

Business

6/10

Pleasant

13 Mar 2023

Umit

Carpets to change once in 5 years would not be a bad idea.

Business_and_leisure Self

10/10

Exceptional

01 Feb 2023

Hamdeh

Everything is good

6/10

Pleasant

25 Oct 2022

Nishi

I have stayed at this property previously and am finding now it seems to be going downhill. The old staff have gone and the new staff don’t seem that friendly. We were however given a suite this time which was value for what we paid but carpets were terribly stained and room not cleaned properly. Breakfast has also gone downhill.

Leisure Partner

10/10

Exceptional

20 Aug 2022

Manuel

I love the pool

Leisure Self

6/10

Pleasant

04 Aug 2022

mark

This is not a 5 star hotel - perhaps 2 star at best needs complete renovation. That said bed clean and pool was good. I paid very little for the room so good value overall. I found all staff pleasant although they forgot my wake up call!

Self

8/10

Excellent

17 Apr 2022

Ingrid

Nice hotel

Good for the price. Nice staff and breakfast. Very nice view from hotel room. Even though the building is old it’s clean and nice. Only minuses were no air condition even though the booking site said so, and hard mattress. Also pool was not open, which was not informed when booking. Still a good stay.

Business Self

8/10

Excellent

31 Aug 2021

Verified traveler

Good

It was ok. good Value

Business

10/10

Exceptional

08 Jul 2021

Verified traveler

Its a very nice hotel with a good atmosphere. I like the pool area, room, breakfast and lobby. The location also has been very good for my trip.

Leisure Self

4/10

Poor

14 Jun 2021

Enver

Hotel like shop

The staff was unprofessional at all. I don’t know how this hotel is classified as five stars.

Friends_and_family Family

8/10

Excellent

26 Aug 2019

Verified traveler

Friendly staff, clean and spacious room.

Wifi is a bit slow.

Leisure Self

10/10

Exceptional

20 Aug 2019

Abidin

Soo central

Fantastic hotel it's so central to everything to shops restaurants

Family

8/10

Excellent

23 Jul 2019

Merjem

I like Turkey, and Adana, and I think people there generally, should learn english language, so that they can attract more tourists to their city, especially employers of every hotel should speak english fluently :)

8/10

Excellent

16 Jul 2019

Verified traveler

A bit disappointing

The location is good. breakfast was wonderful, however bathrooms weren't tidy and stuff weren't friendly...

Family

10/10

Exceptional

11 Jul 2019

Verified traveler

restaurant staff personal was not really good. wat you like to eat you have to wait long.

Friends_and_family Family

8/10

Excellent

06 Jul 2019

Abdulnaser

A very good place to stay in the heart of adana everything is nearby. I highly recommend it.

Business Partner

2/10

Poor

15 Mar 2019

Verified traveler

the one who thinks to book for this hotel have to think again and check the comments. I never recommend this hotel as it is not reflecting indicated status

8/10

Excellent

17 Nov 2018

Verified traveler

Great Hotel

The hotel is in a fantastic position in the centre with buses, taxis and shops outside the hotel.

The staff are very smart and welcoming. The breakfast was good with lots to choose from.

The hotel room was clean, the bathroom excellent with a Bath and shower above. But in need of some repairs to the floor in the lounge area. The room was designed for twin beds so the light switch was behind the pillows in the centre of the bed. The first 2 nights in the room were comfortable but unfortunately the air con was changed to fixed heat option and the next 5 nights were uncomfortable having to sleep with the window open which made the room noisy all night, we did ask the lady on reception to change this but was fixed and we asked for a fan but didn’t get one.

Had a great time and would recommend and return but would check the room before unpacking in future.

Partner

6/10

Pleasant

14 May 2018

Good hotel, friendly staff. Rooms clean but slightly on the old side...

6/10

Pleasant

18 Apr 2018

Verified traveler

No way this hotel is five stars , this is very old hotel ,the room and special the bathroom are in bad condition you can see mold and A lot of scale ,The bathroom is old and in terms of room standard it is at the level of maybe 3 stars.
I think that at the price I paid ,there are better 4 star hotels in Adana

8/10

Excellent

11 Jul 2017

Jake

Hotel in the heart of the city and pool to get out

Been travelling around Turkey during the heat wave so it was fantastic to be able to go to a place with a pool on a budget.

Simple facilities and nice staff, it is also in the heart of the city so it is great to get out and walk around and see the sights

8/10

Excellent

03 Jan 2017

joe

good stay

it's was a comfortable stay, the only downside was :
- the staff barely speaks english or any forgein language beside Turkish !

Family

2/10

Poor

02 Nov 2016

Fayez

Noisy area

Avoid this hotel if you like calm

2/10

Poor

21 Sep 2016

Erhan

I wouldn't stay there anymore

Firstly we saw cockroach when we entered inside the room. The hotel has very old furniture and dirty carpets.

Family

8/10

Excellent

18 Sep 2016

Milica

Stuff could learn english

6/10

Pleasant

22 Jul 2016

Verified traveler

Not even a four star hotel

I would not consider surmeli hotel as a five star hotel not even four
Very old , needs refurbishment and renovation

Partner

4/10

Poor

12 May 2016

Toni

in the center of Adana

Hotel is not 5 stars for me.Very old and everything is raunchy.Small elevators very capricious.

10/10

Exceptional

30 Jan 2015

Basel

highly recommended

Great hotel overall, nice welcome gift and breakfast.

10/10

Exceptional

03 Sep 2014

Ghassan

nice hotel

It was quite nice to live there with the family.. Clean rooms.. Nice lobby; cool outdoor swimming pool.. Reach breakfast .. Kind staff...

Very difficult to communicate with the staff there because they don't speak any other language but Turkish.. Very little and not enough English... I would really recommend to try to reach a receptionist called \" kürsad\" he actually spoke the best English and was so kind and helpful; used to work at night when I stayed there.

Family

2/10

Poor

31 Aug 2014

bentley gt

When is a five star hotel not a five star hotel?

Receptionist could not interested allocated wrong room type then spent 15 minutes trying to get me to part with cash to upgrade to a suite I had already paid for.
Hotel has no air conditioning in any of the public areas and it was 42 c the elevators only hold 4 people the restaurant staff think it's ok to drop food on the carpet then scoop it up and place it on the buffet for consumption by guests with no consideration for guests health.
Met the general manager who apologised the room aircon could not reduce temperature below 28 c
They fail to point out that the hotel is 100 metres from a mosque so no need for an early morning call.The windows in the hallway have mirrored film fitted because if you open them you discover that the can only be opened 12 inches otherwise the hit the wall of the building next door.

10/10

Exceptional

16 Aug 2014

sam

Great hotel with great staff :)

I had a good long 10 day stay here at this hotel great staff with front valet parking no need to worry about parking... Rooms are good with cold air conditioning for the hot 44 degree summer time massive outdoor pool and bar.. Over all 8/10 a little more aircon in the hall ways would be better but free wifi can't go wrong

6/10

Pleasant

15 May 2014

Verified traveler

Clean but ancient

Clean but very small (single) room. Very, very old building, needs full renovation.

8/10

Excellent

26 Mar 2014

m saeed

nice and close to marketes , no beach around

staff hardly understand English , over all friendly good around hotel , near by market , park is not far away no beech around there over all this is is not holiday resort

6/10

Pleasant

29 Jun 2013

Kent. M

Good hotel as long as one doesn't expect a 5 star

I often stay in Adana on my journey trough Turkey and this time I thought i would try the Surmeli since they had a swimming pool where one could relax since the weather would be too hot for sightseeing. The location is great and there is also a covered car park which is a bonus in Adana. It was clean,the rooms were fine and the beds very comfortable. . I enoyed the breakfast which is typically Turkish with a good assortment. the only thing missing was fresh juice which is usually found in 5 star hotels. The staff was friendly and helpful and nothing much to complain of except the premises don't meet up to 5 star standards mostly because of Tacky decor , badly stained carpets, and shoddy workmanship.This place could be great with a bit of renovation. All this in mind, It was fairly priced and served the purpose well.

6/10

Pleasant

12 May 2013

Verified traveler

Classic European Charm

This was a nice hotel to stay in. The staff are very friendly and helpful. Rooms are clean and spacious.

The hotel restaurant and many of the other amenities seemed to be closed or not functioning during my stay. Not sure what that was all about.

4/10

Poor

16 Nov 2012

Verified traveler

Service was nice but not a 5 star

Not a 5 star hotel...the service was good but the hotel is not well kept. The hotel needs to be upgraded. The food was good.

10/10

Exceptional

06 Nov 2012

Verified traveler

Good Hotel in Adana

Good, clean and generous in quantites and qualities of food

8/10

Excellent

16 Oct 2012

Verified traveler

Hotel was fine. Food was excellent . Language barrier was slight problem in restaurant. Noise from traffic was a nuisance at peak times. Overall though we all had a good time.

Family

10/10

Exceptional

29 Sep 2012

Verified traveler

in the middle of it all

wonderful people

6/10

Pleasant

28 Sep 2012

Shocked

5 Stars??

The Hotel is not in 5* condition..Dirty carpet, old furnishure..

6/10

Pleasant

17 Aug 2012

Verified traveler

The hotel and service were fine. Our only significant complaint was that the room was very hot when we entered and the air conditioner was unable to cool it to a comfortable temperature the entire night.

2/10

Poor

19 Jun 2012

Iulia

The Surmeli Adana Hotel is horrible for a 5 star rating hotel! Definitely this is a 2 star hotel. Everything was stained – from carpet, to walls, bed sheets and towels. Horrible! I was very disappointed. There is another nearby hotel called “Mavi Surmeli Hotel” that is SO MUCH better! Please use the “Mavi Surmeli” Hotel. Unfortunately, the 2 names are so close (the Surmeli Adana Hotel and Mavi Surmeli) that one can easily choose the bad one (The Surmeli Adana Hotel ) thinking that it is the good hotel (Mavi Surmeli Hotel ); that is what happened to me. The irony is that both hotels are rated the same, the price is the same but the quality has no comparison.

8/10

Excellent

22 Feb 2012

Everard

Hotel Surmeli Adana

My stay was comfortable with friendly service - buffet breakfast was good; in short an enjoyable stay at a reasonable price.

6/10

Pleasant

21 Feb 2012

Gabriel

the hotel is in the middle of town close .the town is quite old . good value for money and good service and nice staff. i came in before check in time and i was asked to go and eat breakfast buffet while i wait for my room to be ready. the hotel is a good 3 star

10/10

Exceptional

14 Oct 2011

Cynthia

Will stay there again

Loved the Adana Surmeli Hotel. Staff was plentiful, helpful and not intrusive.
Buffet breakfast was outstanding!

6/10

Pleasant

08 Jul 2011

Hasan

Not really a 5 Star Hotel

This is not really a 5 Star Hotel. Its a very old Hotel with a maximum of 3 Stars quaiity. The location and the staff are very good.

8/10

Excellent

02 Apr 2011

Sue

Hotel Surmeli Adana

Nice staff, spoke English, great breakfast, excellent location for Old City

8/10

Excellent

28 Sep 2009

Stuart

Pleasantly surprised

We had a trying time getting to the hotel as our tour bus broke down about an hour out of Adana and we spent the next 5hours trying to get there. After reading mixed reviews we were abit worried about what we'd find, but were pleasantly surprised when we arrived. Check-in was a breeze and we even managed to squeeze in half an hour by the pool that evening! The pool area could do with some work, but it does the job. Breakfast plentiful but average.

8/10

Excellent

24 Jun 2009

Ryk

It served it's purpose.

Hotel convenient to places I had to go to. Good breakfast and internet access was good. One thing I did not care for is the power went off in the room when you left and removed your key card from the slot. With Adana being in the mid 90's F. the time I was there, I would come back to a very hot-stuffy room that would take almost 2 hours to be comfortable in. Also considering the stars, the reception desk people should have a better grasp of English -

10/10

Exceptional

16 Apr 2009

Hamilton

Hoping to visit Adana again

The Adana Surmeli lived up to its 5* rating. It is an excellent hotel with comfortable and spacious bedrooms - modern furniture and well kept. The breakfasts were very good with a reasonable choice of warm and cold fare on offer. The service was excellent and the staff were very friendly and helpful. The hotel is well situated in the city centre and is convenient for shopping in the excellent shops who have generally very good offers. The parks in Adana are beautiful - well planned and laid out. A very enjoyable stay and Adana and in the Surmeli in particular and we can thoroughly recommend it to others.

8/10

Excellent

06 Mar 2026

Emel

2 gece konaklama yaptık. Resepsiyon personeli Alp Bey’in ilgisi, nezaketi de tercihlerimizin doğru olduğunu göstermiş oldu. Odamızın nevresimleri günlük olarak değiştirildi. Çok memnun ayrıldık. Temiz bir oteldi konaklama için tavsiye edilir.

8/10

Excellent

08 Feb 2026

okan

Şehrin merkezinde bir otel her yere yürüme mesafesinde

Friends_and_family Friends

8/10

Excellent

21 Dec 2025

Bülent

Resepsiyon ekibi ve kahvaltı ekini nazikti.

Business

10/10

Exceptional

20 Nov 2025

Elif

Evet

Friends_and_family Family

6/10

Pleasant

18 Nov 2025

Alpcan

Gece resepsiyona bakan personel iyiydi kalanını iyi değildi oda fena değildi klima çalışmıyordu yatak örtüsü yoktu banyonun revizyona ihtiyacı var ve temizlik iyi değildi

Partner

8/10

Excellent

11 Nov 2025

Bilal

Kahvaltı harikaydı çalışanlar guleryuzlu

Partner

4/10

Poor

09 Nov 2025

erhan

Otel biraz eski halen halıfleks koridorlar falan. Kahvaltı güzeldi.

Friends_and_family Family

8/10

Excellent

31 Oct 2025

Muhammed

Evet

Business

8/10

Excellent

23 Oct 2025

Amil Özay

Çeşitlilik iyi olsa da bazı peynirler aşırı tuzluydu. Reception iyi ancak house keeping e bilgi vermemiş. Temizlikçi hadsizlik yaparak kapımı çalıp çıkmamı istedi. Kabul edilemez bir durum.

Business

8/10

Excellent

09 Oct 2025

Alper

Kahvaltı iyiydi

6/10

Pleasant

05 Oct 2025

Muhsin Burak

Kahvaltı yapmadık

Friends_and_family Family

2/10

Poor

01 Sep 2025

Bülent

Bettlacken dreckig -WC Bad dreckig - Klimaanlage kühlt nicht - minibar nicht an - Restaurant komische Gerüche - Poolbar nicht
Auf Anfrage über Expedia neues Zimmer bekommen- Zimmer war größer aber das war auch alles - Dieses Mal kamen auch komische Gerüche aus der Klimaanlage - das war der Grund auszuchecken

Die Dame bei Expedia hat versucht, das wir unser Geld zurück bekommen - doch die Managerin ist nicht Kundenorientiert.

Sofort bei einem anderen Hotel Zimmer gebucht - Unterschied ist extrem - Super Empfang - Nette und aufmerksame Bedienung - Zimmer 1a - Restaurant 1a - minibar 1a -
Tut euch selber einen Gefallen, falls ihr euren Aufenthalt ohne stres genießen wollt, dann meidet Sürmeli!

Leisure Family

2/10

Poor

09 Aug 2025

Erman

Üzücü bir tecrübe

Mini bar çalışmıyordu, oda çok yoğun sigara kokuyordu havlular çok kötü durumdaydı, aşınmıştı banyo klozet eskiydi , otelin çok eski olması güvende olma hissini tamamen ortadan kalkmasına neden oluyor

Self

8/10

Excellent

05 Aug 2025

Özay

Das hotel Ist in ganzen ok daß Badezimmer könnte sauberer sein wc wasserdrücker defekt.

Leisure Family

4/10

Poor

15 Jun 2025

Mehmet Kadir

Eski bir otel hijyen yok. Havlular eski. Kahvaltı zayıf. Bir daha kalmam

Friends_and_family Family

6/10

Pleasant

08 Jun 2025

Güler

Sizin referansınıza uygun bir otel değil.

Ne yazıkki tüm otelde çok yoğun bir sigara kokusu vardı. Kahvaltı için kullandığımız salonda paravanla ayrılmış bir alanda bütün paravanlar yıkık döküktü. Genel olarak oldukça eski bir oteldi. Hiç bir yeri yenilenmemiş, yapıldığı haliyle bırakılmış. Odadaki buzdolabı kapağını açar açmaz çok kötü kokuyordu.

Friends_and_family Family

8/10

Excellent

31 May 2025

Yunus

İyi

Business

2/10

Poor

20 Apr 2025

Türesin

Tam bir hayal kırıklığıydı. Sürmeli kalitesini bildiğimiz için bu seçimi yapmıştım fakat otel yıkılacak derecede eskiydi. Küvetli, heryeri sararmış banyo, kırık kapılar, sigara kokan odalar, tuttunxa elimizde kalan camlar, çökük yataklar, yorgan demeye bin şahir örtüler, daha söyelecek cok sey var ama yeter bence. Sürmeliye yakıştıramadım. Kesinlikle tercih etmeyin.

Friends_and_family Family

6/10

Pleasant

10 Apr 2025

Abdullah

Odalar biraz eski kalmış. Temizlik iyi derecede. Uzun süreli konaklayacaksaniz caddeye bakan tarafta olmasın

Partner

6/10

Pleasant

06 Apr 2025

Verified traveler

Otel merkezi ama eski. Çalışanları iyi, güleryüzlü, ilgili. Temizlik sıkıntılı. Daha iyi olabilir.

Friends_and_family Family

10/10

Exceptional

08 Feb 2025

Merjem

Schön!

Self

6/10

Pleasant

19 Jan 2025

Mustafa

Fiyatına göre f/P

Fiyat performans oteli

Friends_and_family Friends

6/10

Pleasant

06 Jan 2025

Selim

Otel Eski ama Personeli cok iyi

Otel son derece eski durumda. Sigara icilmeyen oda almamiza ragmen, oda cok asiri derecede sigara kokuyordu. Odamiz ana caddeye baktigi icin, yoldan gelen trafik sesleri gecenin gec saatine kadar devam etti.
Kahvalti secenekleri iyi ve lezzetliydi. Personeli cok iyi, saygili ve yardim severdi.

Friends_and_family Family

8/10

Excellent

28 Dec 2024

Emine

İş konaklama

Otel konum olarak güzel, güler yüzlü çalışanlar, güzel karşılama ,sadece odalardaki mobilyalar görsel olarak eski, banyo küveti çok lekeli ve eski bunlarla ilgili değişim yapılmasını önerebilirim.

Business

6/10

Pleasant

02 Dec 2024

Ayçe

Eski ve yipranmis olsa da temiz olabilirdi

Otelin bir zamanlar ne kadar iyi oldugunu bilip, eski ve yipranma ihtimalini goz onune almistik ki oyleydi. Ama maalesef odalardaki temizlik ortama beklentimizin de cok altindaydi. Resepsiyon, karsilama, kahvalti servisi personeli elden geldigince yardimci ve guler yuzlu iken. House keeping ekibi ya da servisi konaklamamizi \"kirli\" hissettirdi.

Friends_and_family Friends

6/10

Pleasant

01 Nov 2024

Dilek

Otel çok eski. Garajına biriktirilen eskilerin arasından geçebilirseniz aracınıza ulaşıyorsunuz. Çalışanlar iyi niyetl

Friends_and_family Family

4/10

Poor

12 Oct 2024

Verified traveler

We asked for double room, but given 2 single bed. Room and bathroom were very old and dirty. Valet service and location were good.

Friends_and_family Family

6/10

Pleasant

14 Sep 2024

Ertugrul

Otel 5 yıldızlı görünüyor ama bence öyle değil. Öncelikle spor salonu aktif değil. Bu önemliydi benim için. Banyolar ben hijyen konusunda eksikti. Lavabo kenarları vs sarı siyah gibiydi. Musluk yerinden çıkmıştı. 2 tek yataklı odada kaldık arkadaşla o da küçüktü. Ama lokasyonu iyi otelin.

Friends_and_family Friends

8/10

Excellent

12 Jul 2024

Seçkin

Eski bir otel, ancak hizmet çok iyi.
Tüm çalışanlar güleryüzlü ve ilgili.

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

Michel

Excellent accueil.
Très belle piscine extérieure avec de nombreux fauteuils et parasols.

Partner

10/10

Exceptional

24 Jun 2024

Ramazan

Goed

Leisure

10/10

Exceptional

23 Jun 2024

Tunahan

Otelin yer çok merkeziydi her yere çok rahat ulaştım ve oda da konforluydu. Çalışanların hepsi çok yardımcı ve ilgiliydi özellikle Gül Hanım'ın muhabbetine eşimle beraber çok minnettarız, her şey için çok teşekkür ederiz.

2/10

Poor

30 May 2024

Samet

Çok eksik

Otel 80 lerde kalma eski eşyalarla donatılmıs resmen eski ve bakımsız temizlik sorunu var

Friends_and_family Friends

6/10

Pleasant

21 May 2024

Verified traveler

Oda temizlik açısından iyiydi fakat ütü için verdiğim elbiseyi yakmıslar. İlk baktığımda fark etmemiştim, bir de ücret ödedim yaktıkları elbise için

Business

8/10

Excellent

20 May 2024

Ismail

Güzel Fiyat Performans Oteli

Otelin yeri mükemmel personel çok ilgili, otel eski fakat fiyat performans olarak bakarsaniz harika.
Temiz düzgün bir otel. Gene adanaya gelsem gene burada kalırım.

Friends_and_family Family

10/10

Exceptional

12 May 2024

Ümmü

Otel fiyat performans olarak oldukça güzeldi. Çalışan arkadaşlar ilgili ve güleryüzlüydü. Rahatça konaklayabileceğiniz bir otel

Business Friends

2/10

Poor

20 Apr 2024

Oguzhan

Hijyen olarak sıfır bile fazla olur , banyo oda temizliği çok vasattı. Mini bar dolabı paslı ve rezaletti. Asla tercih etmem diyeceğim bir otel