Smy Isla Cristina

Spain , Costa de la Luz (Huelva)
ISLA CRISTINA, Doctor Delgado Carrasco, S/N
Show on Google | Website | Map

75 reviews shown

6/10

Pleasant

03 Nov 2025

Carmen

Bien

Leisure Family

10/10

Exceptional

15 May 2025

Minnie

It was a wonderful location right near the beach.

Friends_and_family Family

8/10

Excellent

21 Apr 2025

Amy

Great for a family vacation. It was lively but a bit too loud if you are looking for quiet relaxation. Otherwise the rooms were clean and the staff was helpful.

Leisure Friends

2/10

Poor

06 Oct 2023

walter

The perdon who checked me in was not particularly helpful, however the person who chrcked me out was rude! I asked for a taxi to the bus station, she hesitated, then called one taxi who said he was busy, she did not adk for how long. She hung up and then tried to convince me the bus did not go where I wanted to go. I knew better, butshe thought I was wrong and eventually just walked away from me. The other person working the front desk just looked the other wsy. I had to walk with heavy suitcases for 25 minutes to the bus station and rventually I got on the bus to the place I knew it went. There were no other guests st the front desk at the time. I was treated very rudely by your employees!

Leisure Self

8/10

Excellent

11 Mar 2022

Paul

Good value for money

Overall, very good. Excellent staff.
Corridors very noisy. Room cleaning starts early and staff have loud conversations. That said, most guests don’t keep their voices down
I thought parking was expensive at €15 per day at such an off season time of year.
Pool table had torn cloth, poor cues, and no chalk and expensive at €2 for a game.
I really enjoyed my stay. Thank you.

Friends_and_family Family

8/10

Excellent

30 Sep 2021

Verified traveler

Comfortable

Lots of food available at buffet. The facilities are big and clean. The beach is about a 10min walk down a boardwalk. They had filtered water machine for the guests. And the service was very accommodating and staff was super nice.

Partner

8/10

Excellent

23 Aug 2021

Eduardo

Good location, friendly staff, great breakfast selection.

Leisure Partner

8/10

Excellent

08 Aug 2019

Verified traveler

We liked the local atmosphere, mainly Spanish families.

Leisure Family

10/10

Exceptional

28 Jun 2019

Verified traveler

The entertainment crew is fantastic . Specially Diana, Raul and Rafael. The room was very clean, the bed was huge. Loved everything.

Leisure Family_with_children

10/10

Exceptional

16 Apr 2019

Verified traveler

Great swimming pool.
Good location.
Very friendly and helpful staff.

Leisure Friends

6/10

Pleasant

30 Jan 2019

Mr A P

Good hotel in a poor location

Nice hotel, friendly staff and popular with 'sun birds' at this time of the year. Isla Cristina is a working town and certainly not a resort. Offers very little (in winter at least), nothing close to the hotel and nothing much to see/do in the centre/harbour. A car is essential if you want to explore the area....and get away from the drudgery that is Isla Cristina.

Family

10/10

Exceptional

10 Dec 2018

kenneth

Pleasant hotel

A pleasant hotel close to the beach. Good for walking, bird watching. Staff were friendly and helpful. The restaurant provided plenty and varied foods, though evening meals didn't begin until 19.30. We were on half board, though all inclusive is an option (VERY expensive if you wait to upgrade at the hotel) . Swimming pool was closed ([presumably for the winter). There is an activity organiser with a daily programme (not sunday or monday) and evening entertainment (mostly music and dancing). There is a small 'cinema' with a couple of films shown each day.
Rooms are spacious and comfortable.
Supermarket about 200 metres away.

Partner

8/10

Excellent

05 Oct 2018

Deborah

Good overall

Partner

4/10

Poor

18 Jul 2018

Naci

very, very loud

from lunch until late at night there is not a moment of peace on the property

10/10

Exceptional

21 Nov 2017

iyad

One night stay in Isla Christina

The hotel was perfect place for us to unwind after a long trip. The rooms are big and clean, the hotel is modern, the staff were excellent

4/10

Poor

24 Aug 2017

Sarah

Stay only if you have children

Staff lack service industry experience Z. Front desk not helpful, restaurant staff rude. The outside pool/bar staff better but the hotel does not have enough staff. Gym/Spa smelled of mold. Breakfast lacked variety. BBQ theme dinner was good. Hotel ran out of cold water on Saturday for hours without notice.

10/10

Exceptional

06 Aug 2017

Bruno

Great for families

This hotel is just great for families. Everything is prepared for families with kids. The pool is great with low depth almost in the entire place. There is surveillance in the pool. The restaurant has chairs for kids and there are food options that the small ones always enjoy. The apartment is big enough for 4 and the beds are comfortable. The variety of the food in the restaurant is quite good. The hotel is located close to one beach but is not close enough to go by foot for those who have small kids. But there are plenty of good beaches less than 2 kilometers from the hotel with free parking. We have multiple parking options in the surroundings of the hotel including free places. Also very close to the hotel is a Mercadona where we can buy the necessary stuff. The WiFi works well enough.Overall me and me family had a great time here.

Family

10/10

Exceptional

07 Jul 2017

Kristen

The room was clean and large with a balcony (view of the park) and a large bathroom with two shower heads: one stationary and one with removable handle that was great for our 6 year old. The hotel is shaped like an \"L\" and our room was at one of the far ends. The only elevators are in the middle so our walk from the elevator was very long. The walk to the beach takes a while (8-10 minutes with little shade) so don't forget anything! The walkway consists of railroad ties so it is not smooth and would be hard work to push a stroller or cart. Once we got to the beach, it was lovely and not too crowded. Lots of seashells and a lovely view.

We did not eat in the restaurant but you can get an all-inclusive package that many people seemed to use. We visited the city of Isla Cristina and found it to be rather nice. We walked about 10 minutes north for some delicious churros and chocolate and had dinner in some great seafood restaurants.

This hotel is meant to be a one-stop destination where you never have to leave the hotel (pools, games, activities, food). I would recommend this hotel as just that: a destination where you park your car (for free on the street or on site for 15 euros/day) and forget about it. Great for kids.

Family

10/10

Exceptional

03 Jun 2017

Jérémie

Best hotel in Isla Cristina

Outstanding hotel in a rather lame area. Very friendly and helpful staff, great breakfast buffet and overall excellent infrastructure (although we experienced some nuisance because of renovation works).

Partner

8/10

Excellent

08 Jul 2015

Denny

quality hotel, great for families

Excellent hotel for families with young children, short distance to beach and local shops. On street parking, fine food.

Family

8/10

Excellent

04 Oct 2014

Golden skier

Great value Hotel.

Nice comfortable hotel with excellent facilities. Close to lovely beaches and an easy walk to restaurants in the town. Super pool with bar and snacks so no need to move far.

Partner

10/10

Exceptional

28 May 2013

Mr Taylor

The Food was Fantastic

We had a room that had a few problems to start off with, These were sorted out very quickly, The food and service was fantastic, All the staff worked well as a team. We found this Hotel very clean and was being painted as we left, I would return to this Hotel, I rate this Hotel 5 out of 5.

Partner

6/10

Pleasant

01 Nov 2025

Robert

Helt ok

Friends_and_family Friends

8/10

Excellent

30 Oct 2025

Maria Del Carmen

Estupendo!!

Self

10/10

Exceptional

31 Aug 2025

Eva

Espectacular como siempre

Cómo cada año, espectacular. En recepción este año no me atendió María, pero también recibí un trato genial. En restaurante todo genial, buenos productos e información y atención para alergias, al mediodía comida típica Isla Cristina y en la cena temática, México.
Animación nocturna buenísima, cómico y a reír...
Piscina trasera muy tranquila y limpia.

Partner

10/10

Exceptional

24 Aug 2025

Isaac

Todo genial

8/10

Excellent

23 Aug 2025

María José

Muy buen hotel

El hotel ha estado genial, la comida buenísima, tiene muchisimas actividades para todas las edades, y la atención al cliente muy buena.
La playa está un poquito lejos, no es primera línea como tal y en el pueblo hay muy poco que hacer o casi nada, si quieres dar un paseo tienes que coger el coche.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

José Carlos

Buen hotel, ubicación cercana

Un buen hotel para estancias o escapadas por la zona. El personal se esfuerza por ofrecer una experiencia agradable. Lo mejor, el buffet (bastante variado) y la piscina (tiene la profundidad justa para un baño cómodo, con juegos de agua que organizan a diario). Quizás no sea el mejor hotel de Huelva, pero se le acerca: está cuidado y limpio, las camas son muy confortables y, para ser un hotel familiar, logra un buen ambiente de descanso a la vez que ofrece unas actividades bastante variadas, lo que mantiene el listón alto con respecto a otros hoteles similares en los que he estado.

Friends_and_family Family

8/10

Excellent

24 Jun 2025

soledad

Personal atento y muy amable. Pueblo precioso

Leisure Friends

6/10

Pleasant

05 Jun 2025

Ana Sofia

A comida é horrivel, a casa de banho nao é segura, nao tem cortina ou vidro para uma banheira tão grande! Camas e almofadas super confortáveis, piscina muito boa, o bar deixa muito a desejar! Apesar de ser tudo incluído têm limitações a muita coisa, pagamos um valor elevado para mesmo assim não ser o tudo incluído!

Self

10/10

Exceptional

05 Sep 2024

José Luis

Una estancia muy agradable..buenas instalaciones..buena animación..el buffet muy rico y variado, sobre todo las cenas temáticas. Nos gusto mucho el servicio de Todo Incluido. A mejorar, intentar evitar que las personas \"reserven\" con las toallas las hamacas prácticamente todo el día, sobre todo cuando se van a almorzar.

Friends_and_family Family

10/10

Exceptional

01 Sep 2024

Miguel

Enquanto casal com uma filha de 14 anos, estivemos alojados na última semana de Agosto com regime TI. Foi uma estadia que consideramos EXCELENTE. Em claro destaque está toda a equipa de funcionários e de animação, sem exceção, sempre simpáticos e disponíveis para ajudar. Outro ponto de excelência é a organização geral. A sala de refeições é sempre muito organizada, com uma regime de distribuição pelas mesas disponíveis de alto nível, por intercomunicadores e sem gritos nem pessoas perdidas pela sala à espera de mesa. A comida é muito boa e há de tudo para todos e nunca acaba nada. A limpeza é incrível em todo o lado e sem falhas, seja na área das piscinas ou nas casas de banho. Sempre tudo muito limpo. As piscinas são muito boas e com muitas camas disponíveis. se cumpridas as regras é possível tê-las todo o dia ao nosso dispor. Os bares de piscina funcionam de modo impecável a toda a hora. Merece uma palavra de destaque a Espetacular equipa de animação. Uma equipa enorme de animadores sempre com atividades diversas para todas as idades. Durante um dos dias chegaram a estar ao mesmo tempo 4 atividades a decorrer. Os espetáculos depois de jantar são de altíssimo nível. Como pontos menos positivos apenas o edifício que sendo bom, já é antigo e necessita de renovação pelo menos nas casas de banho dos quartos. E também os passadiços para a praia que se encontram em péssimo estado mas que NADA tem a ver com o Hotel. Parabéns é direção pela excelência apresentada.

Friends_and_family Family

10/10

Exceptional

28 Aug 2024

Filipe

Fantástico Hotel e lugar para se desfrutar o Verão

Muito acolhedora e agradável a estadia.
Colaboradores disponíveis e muito simpáticos procurando, sempre, satisfazer as necessidades dos clientes. Muito organizados na optimização das mesas das refeições exceptuando o facto de que, por vezes, motivado por isso mesmo, formam-se algumas filas para a entrada na sala das refeições.
Excelente equipa de animação e excelente os espectáculos noturnos das 22h00. Mesmo muito espectaculares. Tanto para as crianças como para os adultos, também.
Menos positivo, comparando com outros hotéis onde estivemos, essa mesma equipa não \"puxar\" pelos hóspedes para a animação e jogos da tarde. Não se deslocavam às cadeiras e espreguiçadeiras para tentar convencer ou \"arrancar\" os diferentes hóspedes para esses mesmos jogos.
Por vezes, víamos que havia ou estavam a acontecer e nem tínhamos oportunidade de poder experimentar.

Friends_and_family Family

10/10

Exceptional

23 Aug 2024

SILVIA

Instalaciones nuevas, limpias, bonitas y cómodas. El personal encantador.

Leisure Family

10/10

Exceptional

16 Aug 2024

Eva

Para repetir

Todo genial como siempre. Trato muy amable en recepción y en el buffet. Gran variedad y buen servicio

Partner

10/10

Exceptional

31 Jul 2024

Maria Del Mar

Atención espectacular, te sientes como en casa. Comida de calidad.

Leisure Family_with_children

8/10

Excellent

20 Jul 2024

Pedro Miguel

Ótima estadia para férias de praia.

Hotel localizado em dona com acesso a pé à praia. Refeições de qualidade com diversidade. Estacionamento exterior com tarifas diárias, semanais e mensais. Próximo de espaço comercial, também acessível a pé.

Friends_and_family Family

10/10

Exceptional

03 May 2024

Blanca

Me encantó el detalle en la cama y la botella de champán con dulces .
Estábamos unos días de luna de miel y me hizo sentir especial.
Muchas gracias a todos el equipo de Occidental Isla Cristina

Leisure Partner

8/10

Excellent

08 Apr 2024

Caliane

Piscina Fechada

No geral, a estadia foi agradável. Só as piscinas que estavam fechadas e só abriu nos dois últimos dias da nossa estadia.

Friends_and_family Family

8/10

Excellent

15 Sep 2023

Agostinha Mónica

Ótimo

Tudo muito bom

Friends_and_family Family

10/10

Exceptional

29 Jul 2023

Aaron

El personal , la animación y sobres todo el ambiente familiar , lo hacen un destino fantástico para ir en familia

4/10

Poor

24 Jul 2023

ALFREDO

La ducha lamentable, el agua caliente funcionaba a momentos.
La televisión igualmente, la señal se iba constantemente.

Leisure Family

8/10

Excellent

23 Jul 2023

MARÍA ALEJANDRA

La animación espectacular.

6/10

Pleasant

26 Mar 2023

Ismael

Hotel normal pero demasiado caro

La verdad todo bien dentro de lo que cabe aunque nada más llegar nos clavaron 12e por bebidas para la cena por sus pulseritas y luego búscate donde está la bebida. La hab. bonita y grande y con todo detalle.
La terraza esta bonita, aunque en las fotos parece más grande, no era temporada y la piscina estaba cerrada.

Partner

10/10

Exceptional

24 Sep 2022

Nieves

Muy bien

Muy bien, el hotel espectacular. Si es cierto que la variedad en las comidas era escasa y podría mejorar en ese aspecto.

Partner

6/10

Pleasant

05 Sep 2022

Carlos Hernán

Maxificacion en las comidas

Friends_and_family Family

4/10

Poor

26 Aug 2022

Willy

Quartier pas du tout touristique abandonné , chambre vue ville horrible .
Le mieux c est isla antilla !a 20 mn .

Leisure Family

10/10

Exceptional

18 Aug 2022

Sandra

Vale a pena!

Óptimo!

Friends_and_family Family

4/10

Poor

12 Aug 2022

Gaël

Cher et à éviter

Resort familial bruyant...
Si vous recherchez du calme, du repos, un voin sympa, vous n'êtes pas au bon endroit !
Grosse erreur de réservation nous consernant, ville sans charme, ressort sans aucun charme mais surpeuplé de famille avec 3 enfants.
La plage est grande mais l'eau n'est pas transparente. Nous ne reviendrons pas, nous ne recommandons pas.

Partner

8/10

Excellent

08 Aug 2022

Arturo

Leisure Family_with_children

10/10

Exceptional

03 Aug 2022

Enrique

Un hotel magnífico

Hemos pasado unos días estupendos en este hotel. Cuidan mucho los detalles, el personal es eficiente y encantador en todo momento. Está todo muy bien organizado, nunca tuvimos que esperar para desayunar o comer a pesar de ser Agosto y estar lleno el hotel. Buffet bueno y variado que reponen todas las veces que haga falta. Es cierto que el acceso a la playa se realiza atravesando una larga pasarela, pero esto es común a otras playas de la zona y tampoco resulta demasiado molesto. En resumen, excelente experiencia.

Friends_and_family Family

6/10

Pleasant

27 Jul 2022

Carmen

Hay que.mejorar para ser Barceló

hay que.mejorar sobretodo la plancha en las comidas, siempre lo mismo y el pescado desmenuzado...en fin habia que averiguar lo que.era.
Falta variedad.
Una de las piscinas no se habria hasta las 11.30 y cerraba a la 7.40,cuando habia un cartel de 10.30 a 21 ambas piscinas.
Seguramente no repetiré.

Friends_and_family Family

10/10

Exceptional

04 Jul 2022

DESEADA MARIA

Genial

El equipo de animación es magnífico, muy volcados con los niños. La comida muy buena, en general todo lo que probé estaba rico. Quizás un poco apretado de espacio el buffet, pero tampoco lo vi saturado de gente así que no me afectó. El personal es genial, amabilísimo en mi caso de principio a fin.

Friends_and_family Family

10/10

Exceptional

26 Jun 2022

Helder

Hotel para familias

Este hotel revelou-se uma agradável surpresa, todo o staff está vocacionado e empenhado na satisfação do cliente, faz que seja um hotel vocacionado para famílias, sempre com muita animação e criatividade.
A limpeza a alimentação e o conforto do hotel e a atenção para com a satisfação do cliente está sempre presente.

Friends_and_family Family

8/10

Excellent

11 Jun 2022

Ingrid

Le personnel était très toujours très serviable, toujours de bonne humeur.
La chambre était vaste mais donnant sur la rue, elle est assez bruyante. Si possible, demandez une chambre donnant sur la piscine.
La nourriture est très bonne et le service tout inclus, très appréciable.
J'ai trouvé un peu mesquin de nous faire payer plein pot le service de pique nique à emporter alors que nous avions pris l'option 'tout inclus'. J'aurais compris qu'on nous demande une participation pour le service rendu, mais pas qu'on doive payer l'intégralité du prix.

Leisure Partner

10/10

Exceptional

05 Jun 2022

Alberto

Buen hotel en Huelva

Es un pedazo de hotel. El staff super agradable y las habitaciones enormes. Las piscinas son generosas y esta cerca de todo, la ludoteca para los peques esta genial. Se come muy bien en el desayuno y cena.

Friends_and_family Family

8/10

Excellent

18 Apr 2022

Vanessa

Nos hemos alojado en semana santa y la verdad qye nos ha sorprendido gratamente, en general, el hotel. El buffet variado y muy rico, habia dos mesas enteras con postres y una fondue de chocolate, espectacular. Las habitaciones confortables, es verdad que se escucha mucho el ruifo de fuera, el transito de la gente pasar por los pasillos. Los espectaculos de noche también muy bien.

Leisure Family_with_children

8/10

Excellent

04 Apr 2022

RICARDO

NO me gusto nada el hecho de lo nula insonorización en las habitaciones. Si uno pone terrazo en el pasillo, las ruedas de las maletas resulta insufrible. Lo mismo ocurre con los carros del personal de limpieza. Las puertas no insonorizan en absoluto y además cierran tan fuerte que escuchas a todas las de la planta, así como cualquier conversación del pasillo. No resulta nada cómodo en ese aspecto.

6/10

Pleasant

15 Mar 2022

Marta

La limpieza del hotel habitaciones muy buena la cenas malisimas para ser un 4 estrellas y barcelo los desayunos normalitos en general la comidas malas y caras.

Leisure Partner

10/10

Exceptional

10 Feb 2022

Alberto Daniel

Todo correcto

Business

8/10

Excellent

02 Nov 2021

Verified traveler

Gutes Hotel in toller Lage

Zimmer mit tollem Meerblick. Frühstück und Abendbuffet
gut und reichhaltig. Waren am 1.11. für eine Nacht hier.
Reichlich kostenfreie Parkplätze in der Nähe.

Partner

10/10

Exceptional

29 Aug 2021

Imanol

Para repetir

Hotel muy cómodo y limpio
La animación y las actividades de adulto y junior muy bien
La comida muy buena,inmejorable

Friends_and_family Family

10/10

Exceptional

05 Aug 2021

Verified traveler

Muy bien situado; junto a la Playa de la Gaviota. Instalaciones y servicios fantásticos. Buffet variado y de calidad. Habitación muy bien equipada y bastante amplia. Animación, espectáculos nocturnos y actividades hacen muy entretenida la estancia. El trato del personal es profesional y resolutivo. De diez.

Leisure Family

8/10

Excellent

19 Jul 2021

Francisco Javier

Hotel 4 estrellas en la playa

No es que sea ni buena ni mala esta afirmación, pero así lo es. Buena habitación, buena limpieza, buenas instalaciones comunes y un bufé amplio y variado.

No muy lejos de la playa, aunque no exactamente al lado.

Friends_and_family Family

6/10

Pleasant

28 Jun 2021

Verified traveler

Tuve que esperar una cola enorme para el check.in.-

La habitacion no estaba lista hasta las 14:45 de la tarde.

Business Self

6/10

Pleasant

14 Jun 2021

Emanuel

Mau

Muito dificil, o estacionamento, o hotel não disponha, quarto bastante mau,com luzes fundidas, casa de banho pessima com poliban chuveiro com pouca água, corredor sem qualquer iluminação muito escuro, buffet muito pobre para 4 estrelas, não cumpre distancias referentes ao covid, muito ruidoso e com falta de nível.
Positivo empregados simpaticos e quarto espacoso.
Não voltaria a reservar.

Partner

8/10

Excellent

14 Jun 2021

ISABEL MARIA

Muy agradable. Personal muy amable.

Friends_and_family Family

8/10

Excellent

13 Jun 2021

FRANCISCO

Recepción lenta

La entrada, en recepción, es lenta, aunque solo había un cliente, tárdamos bastante.

Friends_and_family Friends

8/10

Excellent

08 Jun 2021

Verified traveler

Buffet cortito y en especial para los niños poca cosa tanto en el comedor como en actividades para ellos

Leisure Family

4/10

Poor

05 Sep 2020

salah

Climatisation qui faisait un bruit de moteur d’avion impossible de dormir avec restaurant très bas de gamme digne d’une cantine scolaire Piscine plus pour les enfants vraiment très déçu

Friends_and_family Friends

8/10

Excellent

03 Sep 2020

Agradecimiento

Gran atención de la Guest Experience Manager, que se llama Miriam. Gracias a ella, la experiencia ha sido estupenda. Muy atenta a solucionarnos todo y servicial para orientarnos y facilitar actividad en la lonja. Nuestra família está muy agradecida a su gran atención.

Friends_and_family Family

8/10

Excellent

11 Aug 2020

Maria de la O

El hotel está muy bien, el personal super amable, las habitaciones amplias y muy limpias.
En el comedor iban controlando la entrada y el uso de mascarillas es obligatorio si bo estás sentado en tu mesa. Señalar que cada vez que alguien dejaba una mesa limpiaban todo, incluido las sillas, a fondo.

Friends_and_family Family

8/10

Excellent

18 Jul 2020

Jose maria

Hotel familiar

Un buen hotel para familias, con una gran variedad en el bufet.

Friends_and_family Family

8/10

Excellent

03 Oct 2019

Verified traveler