bigBOX ALLGAEU Hotel

8/10

Excellent

27 Jan 2026

Gill

Lovely clean room. (It just took a while to heat up.)
Staff were excellent. Breakfast very good. Bar excellent.

Self

10/10

Exceptional

26 Jan 2026

Julie

Great room and lovely bar & restaurant.

Partner

10/10

Exceptional

16 Jan 2026

Kay

We always stay here when we visit Kempten. The hotel is very well run and offers a great choice of rooms. We usually book a garden room which is big enough for the two of us and our small dog.
The rooms are comfy and clean, the staff welcoming, friendly and very professional.
Breakfast is amazing with so much choice and it is frequently topped up so very fresh.
If I could change one thing it would be the pillows as I find them not very good.

Partner

10/10

Exceptional

16 Jan 2026

Kay

Our 9the stay and it’s always a good one. The fact we can bring our dog is a bonus, safe parking is helpful for us too.
Every visit is enjoyable, it’s centrally located and the staff are excellent. If there’s 1 thing I’d change it’s the pillows. I find them terribly uncomfortable, but that could just be me.
Clean and comfortable overall and fantastic food on offer for breakfast.

Partner

8/10

Excellent

11 Sep 2025

Terry

Beautiful city

10/10

Exceptional

23 Aug 2025

Virginia

We had a good stay. Bed a little small, but the breakfast more than made up for that!

Leisure Partner

10/10

Exceptional

17 Aug 2025

Kenneth

Near the city center, clean.

8/10

Excellent

18 Jan 2025

Kay

We Really Enjoy Staying Here-But……

Have stayed here so many times and have had brilliant service so it was a shock that checking out this time was a bit of a nightmare.
We were just leaving our room at 11:08 when the phone rang, it was reception saying we were late checking out.
Clearly stated on my reservation was noon.
Arrived at reception and tried to explain why we didn’t vacate before 11:00 to be told that I was wrong and that check out was 11:00
See attached photo as proof.
Not only did they mention a payment for late check out they then tried to charge me for the room that had already paid for when I booked.

I understand that confusion happens but please address it with more consideration of your guest.

Also please get some firmer pillows.
I ask every visit.

Still a fab hotel, all the other staff we’ve ever encountered have been courteous and accommodating and you always offer the best breakfast.

Partner

8/10

Excellent

08 Sep 2024

Liliana

Location is excellent: shopping, restaurants, groceries, etc. 10 minutes walk to the old town and tourist attractions. Helpful staff. Standard doble room with terrace is quite tight. Double bed is just ok although a small double size. There was a very small wardrobe with only few hangers and one shelf only. There were no other cabinets for clothes. Modern bathroom. However, there's a lack of some privacy due to its glass walls.

Partner

10/10

Exceptional

26 Aug 2024

Peter

This is a most impressive hotel with welcoming and professional staff, lovely rooms and a superb breakfast (it's a long time since I've had a fried egg in a hotel breakfast buffet). The room was spacious, comfortable and well soundproofed and also with very good blackout blinds. As mentioned, there is no car parking on site, but the municipal car park is a minute's walk away and is safe and inexpensive (there is also a shopping centre car park a five-minute walk away).
We will certainly be back here.

Partner

8/10

Excellent

16 Aug 2024

Stephen

Everything was excellent except for a strange occasional vibration/noise in the ceiling. It would happen every 10 to 20 minutes. Sometimes loud enough to wake you during the night.

10/10

Exceptional

25 Jul 2024

Kay

Brilliant Breakfast and Pet Friendly.

Our go to hotel when we stay in Kempten.
Great rooms and facilities and always the best breakfast.
The staff are incredibly helpful and it’s a pet friendly hotel that doesn’t charge the earth like others.

Partner

10/10

Exceptional

03 Oct 2023

Rocio

Wonderfull brekfast

Leisure Family

8/10

Excellent

19 Jun 2023

Manfred

Das Hotel ist sensationell. Was für mich nicht ok war, das bestellte Tartar im Restaurant war angemacht mit Kernen und einem Dressing. Der Fleischgeschmack war leider nicht mehr zu erahnen. Leider und schade für so ein teures Produkt. Ansonsten ist das Hotel sehr empfehlenswert und klasse. Da passt wirklich alles, bis auf die nicht vorhandenen eigenen Parkplätze. Aber man findet etwas in der nahen Umgebung. Man kann sein Gepäck vor dem Hotel ausladen und woanders parken. Ein paar Minuten laufen schadet niemanden. Von da aus erreicht man auch alles bequem zu Fuss.

Leisure Partner

8/10

Excellent

15 May 2023

Akila

Good , dependable hotel with good service. The rooms are a little small though and the beds could be better. They are too soft and give rise to back pain.

10/10

Exceptional

14 Dec 2022

Alexander

A very good hotel with a nice restaurant

Business Self

10/10

Exceptional

25 May 2022

Jeffery

Great property in the area for travelers. Clean and upscale

Leisure Partner

10/10

Exceptional

17 Nov 2021

Doron

Pleasant attitude of the staff.
Good restaurant.
Good gym

Business

8/10

Excellent

15 Dec 2020

Ian

Staying during lockdown

In difficult covid times, the hotel staff made my stay as comfortable as possible and without fuss.
My only gripe is that the evening room service menu is limited during the lockdown period, so became a little repetitive.

Business Self

8/10

Excellent

08 Aug 2020

James

Affordable, convenient and modern

The hotel is very modern and convenient but the beds were typical uncomfortable German twin beds and the AC barely cooled the room. There was no mini frig but the bar was great about providing ice, and fortunately we had our own kettle and fan. When we arrived there was no street parking but we were told if we parked in the garage across the street it would be only 9 euros for the day, which we paid to the hotel in advance. They told us to bring the parking ticket to them before leaving. When we did the one at reception did not know what to do with it but told us there would \"be someone at the garage to let us out\". We could not get out of the garage without paying the 15 euros in the garage. This was very annoying and I immediately called the hotel to have them take the 9 euros off the credit card.

Partner

10/10

Exceptional

12 Oct 2019

Verified traveler

Hotel is a great practical room for a short term stay or business trip. Breakfast is excellent. Shopping Centre directly across the road

Business Self

10/10

Exceptional

17 Sep 2019

Mike

Wonderful experience

Perfect location

Family

10/10

Exceptional

15 Sep 2019

Verified traveler

Excellent front desk service. Clean room. Easy check in/out.

Leisure Friends

10/10

Exceptional

18 Jul 2019

Verified traveler

Nice hotel and staff. No complaints ..............

Leisure Family

8/10

Excellent

12 Jul 2019

KYAW KYAW

Excellent Service

Very friendly and helpful staff.

Family

10/10

Exceptional

14 Jun 2019

Kay

Big Box = Big Breakfast 😋

Just a lovely hotel with great staff and the best breakfast we’ve had on our road trip.
Catered so very well for our puppy Bailey with a terrace outside of our room with grass so he was comfortable.
Kempten is a very nice area and all in all it was a fabulous stay.
Thank you bigBox.

Partner

10/10

Exceptional

07 Jun 2019

Verified traveler

Good, unassuming place. No beans served at breakfast..!

Business Self

6/10

Pleasant

24 Apr 2019

richard

Ok but 1 pillow

The hotel is basically good. My only gripe is that there is only one pillow, I know I could probably ask for another but arriving just before midnight I just want to go to bed and then I struggle to sleep all night and end up moaning. Oh well next time I book I will request my room has two pillows

10/10

Exceptional

17 Feb 2019

Sarah

Definitely a must stay!

Perfect location. Free parking (until 9am), free breakfast with lots of options, fitness center, updated clean rooms, full bar & restaurant. Would stay again.

Partner

10/10

Exceptional

10 Oct 2018

Optel

Great stay as per usual.

Great stay as per usual.

10/10

Exceptional

04 Oct 2018

Philip

Always a great stay.

Always a great stay.

10/10

Exceptional

30 Sep 2018

Philip

Great stay as always.

Love this place.

8/10

Excellent

25 Sep 2018

Verified traveler

Overnight stay

Had the room with patio. The room was modern but fairly small. Overall it was a good overnight stay.

Partner

10/10

Exceptional

19 Jun 2018

gisa

Kempten

Great stay great location super breakfast close to parking

Partner

8/10

Excellent

17 Mar 2018

Verified traveler

great location, nice hotel, polite helpful staff, parking++ across the street.Town ok for a stopover but attractions limited.
Continental breakfast was good except for the worst tasting cheese ever- think rotten socks x 10 (if this is a local favourite they must have steel taste buds - you have been warned!) ,
check the bed sizes - we thought we had booked a queen size double (as stated on the confirmation) but apparently this is not always accurate. We had standard 4'6\" bed which was a bit bit tight and diminished an otherwise good stay.

Partner

10/10

Exceptional

29 Nov 2017

Timothy

Fantastic hotel, very friendly staff, good food and nice clean comfortable rooms. Good location in the centre of town.

10/10

Exceptional

29 Oct 2017

Masashi

u

8/10

Excellent

31 Aug 2017

Verified traveler

Overall it was a comfortable modern hotel but the water pressure of the shower was weak

6/10

Pleasant

12 Sep 2016

Travis

Nice Hotel - Beware Of Parking

The hotel is really quite nice and connected to the concert venue. Rooms are new and modern, very clean. Hotel service was great (whether I spoke German or English with them).

Issues:
If you park in the structure you cannot get your car out early. This was left out of the explanation on parking options. It makes getting to the airport early very difficult. Getting it out early cost me an extra 20 euro and 30 minutes. Luckily there are still enough speed limit free stretches on the way to the airport that we made our flight. Park in the free public lot nearby instead.

The mattresses seem to have a waterproof cover on them below the sheets. Combined with air conditioning that doesn't get very cold, it makes for very hot sleeping as the mattress doesn't breathe like normal.

Overall a nice place, but those two issues ended up being major.

Partner

8/10

Excellent

03 Nov 2015

Joerg

Bix Box Hotel, Kempten

Very bad internet connection and some front desk staff not very helpful.

10/10

Exceptional

05 Sep 2015

Verified traveler

Fantastic experience, very clean, very friendly and new hotel.

10/10

Exceptional

21 Jul 2015

Tim

Great

Great one night stay. Good restaurant too. Will stay again when in the area.

10/10

Exceptional

13 Apr 2015

Werner

Nice hotel, nice restaurant, very friendly service

All in all a perfect stay. No noise from the event center or from the city, traffic etc. very silent, very clean, walking distance to all nice spots in the city. Spectacular view into the Alps. Definitely not the last time. Looking forward to being there soon again.

10/10

Exceptional

12 Dec 2014

Verified traveler

Excellent bed and room insulation

I have not slept that well in a hotel for some time: I did not hear any neighbours and the bed was fantastic.

10/10

Exceptional

14 May 2014

Verified traveler

Great Service

Clean, modern and stylish hotel in a great town. Everything about the stay was great.

8/10

Excellent

29 Mar 2014

eric

good business hotel

Very pleasent, staff attentitive and helpful, enen though vary busy on the day I stayed,r bedroon comfortable and on suite neat. restaurant service good, limited menu but very well cooked and presented, Breakfast excellent

10/10

Exceptional

27 Feb 2026

Felix

Professionelle Mitarbeiter, Zimmer, sehr sauber und modern

Friends

8/10

Excellent

25 Feb 2026

B

Kamer is schoon, ontbijt uitgebreid alleen het bed beetje klein

8/10

Excellent

16 Feb 2026

Marco

Zimmer war gut, personal sehr nett.

Leisure Partner

8/10

Excellent

15 Feb 2026

Saehoon

친절한 직원, 풍부한 조식.

10/10

Exceptional

13 Feb 2026

Christian

Freundlicher Empfang, wir wurden sofort mit Tipps für den Aufenthalt versorgt. Sauberes und modernes Hotel. Bequemes Bett, ruhige Nacht. Frühstück sehr gut. Hotelbar auch in Ordnung. Ich kann es weiter empfehlen.

Leisure Partner

8/10

Excellent

26 Jan 2026

Ramona

Das bigBox liegt nicht weit von der Stadtmitte enfernt. Wir verbrachten zwei Nächte im Hotel. Unser Zimmer war nicht sehr groß, aber - so wi das gesamte Hotel - sauber. Der Zimmerservice arbeitete gründlich. Freundlichkeit wird im Hotel groß geschrieben. Eine Kleinigkeit: In 4☆-Hotels sind wir es gewohnt, Tageszeitungen auch kurzfristig auf das Zimmer nehmen zu können, ohne dass man auf eine Bezahlung dieser mehrmals hingewiesen wird.

Business Partner

10/10

Exceptional

08 Jan 2026

Werner

Zimmer sind sauber und gut ausgestattet. Bett sehr gut und bequem. Personal ist immer nett und zuvorkommend. Frühstück und Restaurant ist richtig gut. Hotelbar einladend. sehr netter Service.

6/10

Pleasant

07 Jan 2026

Stefan

Badezimmer ohne Abtrennung zum restlichen Zimmer, nach dem duschen ist es somit sehr kalt wenn man aus der Dusche kommt.

Leisure Family_with_children

10/10

Exceptional

06 Jan 2026

Ruth

Gutes Zimmer, sehr freundliches und hilfsbereites Personal

Friends_and_family Friends

8/10

Excellent

06 Dec 2025

Anita

Goede kamer, aardig en behulpzaam personeel, redelijk ontbijt, leuk restaurant

Business_and_leisure Partner

10/10

Exceptional

03 Dec 2025

Lucie

Le menu déjeuner était très varié, excellent.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Ralf

Gesamtpaket war alles super

Leisure Partner

10/10

Exceptional

28 Oct 2025

Jochen

Schönes Zimmer, sehr gutes Frühstück, sehr gutes Restaurant
Perfektes Hotel in Verbindung mit einer Veranstaltung im BigBOX

Leisure Partner

10/10

Exceptional

13 Sep 2025

Hendrik

Wir machen hier immer einen Zwischenstopp auf dem Weg nach Italien. Das Hotel ist klasse und das Frühstück hervorragend. Die Innenstadt ist fußläufig zu erreichen und bietet eine gute Auswahl an Restaurants. Ein großes Parkhaus ist vis à vis zum Hotel.

Leisure Partner

8/10

Excellent

01 Sep 2025

Massimo

Très bien , mais ...

Très bel hôtel, au calme , bien décoré , il a tout pour plaire mais le point négatif, c est la literie.. le lit double était de 140 cm mais le pire c'est le matelas, vieux , très vieux, il était creux au milieux. Franchement pas top pour passer une bonne nuit. C'est dommage, car même le resto et le petit dej sont top. J'y reviendrais certainement, mais je prendrais une chambre avec 2 lits.. peut-être que j'aurais plus de chance point de vue literie.

Partner

10/10

Exceptional

27 Aug 2025

Uwe

Sehr schönes Hotel mit sehr gut ausgestatteten Zimmern. Tolles Frühstück.

Absolut empfehlenswert 😉

Leisure Family

10/10

Exceptional

24 Aug 2025

Henri

Nice hotel. Kind and friendly personnel.

Leisure Pet

10/10

Exceptional

22 Aug 2025

Bernhard

Das Hotel ist wirklich überragend. 800 m vom Zentrum, gegenüber ein großes Einkaufszentrum. Zimmer sind sehr ruhig und sehr sauber. Kann man wirklich beruhigt weiterempfehlen! Wenn wir wieder nach Kempten kommen, nehmen wir bestimmt wieder das bigBOX Allgäu Hotel!

4/10

Poor

22 Aug 2025

Daniel

Nettes Personal, gutes Frühstück. Die Zimmer (Doppelzimmer) waren allerdings viel zu klein und die Betten würde ich nicht als Doppelbetten bezeichnen. Da liegt man Schulter an Schulter.

Business Friends

10/10

Exceptional

15 Aug 2025

Oliver

Tolles Hotel, fußläufig zur Innenstadt. Das Personal ist sehr freundlich und hilfsbereit. Die Zimmer sind sauber und das Frühstück lässt kaum etwas zu wünschen übrig.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Michael

Tolles Hotel. Alles top. Das Bett ein bisschen hart. Aber das ist eher ein Luxuspoblem

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Guido

Tolles Hotel in der Nähe der Altstadt

Tolles Hotel. Die Freundlichkeit und Hilfsbereitschaft der Rezeptionsbesatzung ließ allerdings am Anreisetag zu Wünschen übrig. Am Abreisetag war dann eine neue und sehr freundliche Besatzung da.

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Armin

Super Lage in Zentrumsnähe, ruhig gelegen und gute Parkmöglichkeiten.
Alles sauber und tolles Personal!

Leisure Partner

10/10

Exceptional

16 Jun 2025

Andreas

Schönes Hotel, freundliches Personal, gutes Frühstück.

Partner

10/10

Exceptional

13 Jun 2025

Daniel

Really good stay

Best hotel in Kempten. Nice bar and the food is good.

Business

10/10

Exceptional

10 Jun 2025

Tim

Parkplätze vorhanden, gut gelegenes Hotel, sehr freundliche Mitarbeiter*innen

Partner

10/10

Exceptional

15 May 2025

Kerstin

Alles prima
Gutes Frühstück und tolle Auswahl an der Bar!

Leisure Family

10/10

Exceptional

20 Apr 2025

Khaled

Hervorragend danke

Leisure Self

10/10

Exceptional

11 Apr 2025

Melvin

Leuke en luxe hotel

Leisure Partner

10/10

Exceptional

23 Mar 2025

Svenja

für uns perfekt

Leisure Friends

10/10

Exceptional

01 Mar 2025

Natascha

Sehr freundlicher Empfang, leckeres Essen im Music, Parken nur 8€ , Einkaufszentrum direkt gegenüber
Frühstück war auch gut

Leisure Partner

10/10

Exceptional

24 Feb 2025

Dieter

Sauber, ordentlich, freundlich. Gute Übernachtung nach einer Ballnacht.

Leisure Family

10/10

Exceptional

28 Dec 2024

Fredrik

Very good hotel close to city center

Very good hotel with easy parking close to hotel. Also witjon walking distance to city center.
Clean, fresh rooms, feels new and in very good condition. Good breakfast and nice evening bar and restaurant.

Business

10/10

Exceptional

11 Dec 2024

Verified traveler

Great hotel

Business

10/10

Exceptional

26 Nov 2024

Sandra

top Hotel mit direkten Zugang zur Konzerthalle

Wir waren für ein Konzert in Kempten.
Das BigBox Allgäu Hotel liegt super zentral in Kempten, direkt neben der Veranstaltungshalle. Es gibt vom Hotel aus einen eigenen und direkten Zugang zur Veranstaltungshalle, exklusiv nur für Hotelgäste. Das ist wirklich mega, keine Warteschlange, keine lästige Jacke oder frieren beim Anstehen 1+++.

Die Mitarbeiter/innen am Empfang und Restaurant waren sehr freundlich.
Das Hotel und die Zimmer sind modern und haben uns sehr gut gefallen.
Wir hatten ein Zimmer mit Terrasse im 2. OG, die Dachterrasse war das Flachdach der Konferenzräume im 1. OG. Ausblick war leider nur die Seitenwand der Konzerthalle.
Frühstück war ausgesprochen gut und reichhaltig. Es gab Herzhaftes und Süßes, eine tolle Auswahl und es wurde laufend nachgefüllt.
.
Einziger kleiner Minuspunkt dafür, dass das Hotel nicht über einen eigenen Parkplatz verfügt.

Partner

10/10

Exceptional

21 Nov 2024

Claudia

Alle waren sehr nett, die Matratze war super bequem- ich habe perfekt geschlafen!

Kann das Hotel wirklich total empfehlen!

Business

8/10

Excellent

29 Oct 2024

Thomas Andreas

Hotel mitten in der Stadt

Der Kollege beim Checkin war etwas überfordert. Aber alles im allem war es okay.

Business

10/10

Exceptional

26 Sep 2024

Stephan

Für unsere Zwecke ideal … super Frühstück

Leisure Family

8/10

Excellent

26 Sep 2024

Marco

Einziger Nachteil ist, dass kein Hauseigener Parkplatz zur Verfügung steht!

8/10

Excellent

21 Sep 2024

Hendrik

Wir machen schon seit einigen Jahren hier ein Zwischenstopp und kommen immer wieder gerne hierher. Empfehlenswert.

Leisure Partner

8/10

Excellent

28 Aug 2024

Hans - Jürgen

Seh gut und freundliches Personal

Leisure Partner

10/10

Exceptional

20 Aug 2024

Carlos

Muy buena habitación. Excelente servicio.

Leisure Family

10/10

Exceptional

20 Aug 2024

Christian

Eine sehr schöne Unterkunft. Für uns als Durchreise perfekt geeignet.

6/10

Pleasant

19 Aug 2024

J.E.

Keuken persoon onvriendelijk geen Engelse taal spreken of verstaan, groeten geen eens. Enige wat ze zeggen is wat is je nr. . Bed zacht. Voor 2 pers kingsbed gereserveerd en uiteindelijk een bed van 140 breed 2 handdoeken 1 groot 1 klein 1 kussen voor bed bijgevraagd maar zo dun dat je geen kussen ervaart. Receptie persoon wel ngels spreken en behulpzaam. Volgende x ergens anders overnachten. Douche was wel goed. Parkeren goedkoop. Compliment voor receptioniste dame!

Leisure Partner

10/10

Exceptional

19 Aug 2024

Verified traveler

Fantastisch hotel met ontbijt. 1 min punt, de hoofdkussen was erg slecht

Partner

10/10

Exceptional

16 Aug 2024

Verified traveler

Fijn hotel

Business Partner

10/10

Exceptional

06 Aug 2024

ANDREA

Tutto ok... Ottimo hotel nuovo e silenzioso

Partner

8/10

Excellent

21 Jul 2024

Marco

Hotel op zich was prima maar wat heel vervelend was dat om de 15 minuten er een zoemer af ging, zelfs midden in de nacht! Bij uitchecken gemeld en dit bleek door de airco te komen. Er werd ons een korting aangeboden van 10 euro voor dit ongemak wat wij overigens niet hebben aangenomen. Ontbijt prima!

8/10

Excellent

14 Jul 2024

Petra

Alles super

Leisure Family

10/10

Exceptional

11 Jul 2024

Andreas

Gutes Standard-Hotel

....bei dem es keine Überraschungen gibt, freundliches Personal, Tiefgarage, Frühstück gut. Wir fanden gut das man auf der Etage nur mit Zimmerkarte, zum Zimmer gelangen konnte.

Partner

10/10

Exceptional

06 Jul 2024

Achim

Tadelloses Even-/Businesshotel in Bahnhofsnähe

Business

8/10

Excellent

27 Jun 2024

Helmut Erich

Schön, dass es einen Fahrradkeller gibt!