Name: Quality Inn Trussville I-59 exit 141
Address: 4730 Norrell Dr, Trussville, 35173, US

10/10

Exceptional

30 Jul 2026

Bobby

Very nice property.

2/10

Poor

25 Jul 2026

Anton

Breakfast no good

6/10

Pleasant

24 Jul 2026

Karla

Sheets were clean, bathroom looked really old not very clean.

10/10

Exceptional

24 Jul 2026

Yolanda

Great stay

2/10

Poor

15 Jul 2026

Dustin

Room was disgusting. Mold everywhere and the walls didn’t look like they’d been cleaned in years. The room was so disgusting we checked out and went to a different hotel without finishing the time we paid for. When asking the front desk if we could switch rooms they yes but I’d have to pay again to do so. This hands down is one of the worst hotels I’ve ever stayed at

2/10

Poor

13 Jul 2026

Michelle

We didn’t want to use theONLY two towels left in the room. When we asked for more, “we don’t have any”. This place needs to be torn down. The wretched smell in the room made us sick, a combination of smoke, pot and mold. Our room did not feel clean at all. I do not recommend and I will not be going back ever. There were so many things that were wrong at this place I don’t have time to list them all. Don’t let the pictures deceive you, The pictures must have been taken at a separate property or else they are from 50+ years ago. There is nothing to eat at the breakfast not even the usual things. This place is so bad for what they charge.

10/10

Exceptional

10 Jul 2026

Lee

.

Self

10/10

Exceptional

30 Jun 2026

Martin

Good place to spend a night. easy check in. friendly staff. breakfast was lame

10/10

Exceptional

27 Jun 2026

Catherine

This was a Great place to stay for a few days. I enjoyed the walkin shower.

Self

4/10

Poor

22 Jun 2026

Tommy

Breakfast selection was minimal. There was no weather stripping around the door. Some of the electrical outlets were not functional, specifically at the desk area, therefore the lamp would not work and you could not charge personal items there. Floors were sticky. Bathrooms need updating. Hot water was lukewarm at best. Bath towels were old and thin. The refrigeration for the soda machine did not work and the drinks were very warm.

Family_with_children

8/10

Excellent

21 Jun 2026

Marcos

Nice clean stop. Could use some updating, but I prefer the lower price compared to other hotels.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Matt

Room was clean and area was good. tv did not work

Friends_and_family Friends

2/10

Poor

07 Jun 2026

Marven

Very terrible and staff

10/10

Exceptional

07 Jun 2026

Dandra

My room was clean and good enough for my one day getaway. A/C worked great, just seconds away from food (literally across the street).
Enjoyed my me time.

Self

6/10

Pleasant

01 Jun 2026

Sherri

Sheets had stains. Bed was rather hard. No extra roll of TP and the one provided only had 1/4 of TP left on it. AC worked well.

Self

2/10

Poor

29 May 2026

Nigel

1st day face sink water was back up not drying, cleaning lady was nice she attemt to fix the issue second day same problem occur , went to the office so call manager said he would send someone, no1 show up, went to him again he said he thought it was fix , show mo concern to call or stop to see the matter , 3rd i had to go to office for him to come and use plunger to try fix it, he started to plunge it , i notice the water start splashes up i had to stop him n go cover up my wife's facial things she uses realizing this manger didn't concern about the dirty water and the bad smell that he encounters that was disgusting to him wasn't a concern to us to get us out the room while we were in the room as well inhaling the off full sent,. Kill big spider , room is filthy towels are stain,, HOTEL NEED TO BE REMODEL FOR THE PRICES BEING CHARGE,.. AND HAVE MORE THAN 1 CLENING LADY , WHERE HER WORK IS NOT OVERWHELMING..

4/10

Poor

24 May 2026

Michael

Room had cobwebs all along the window, the door had a gap I could stick my finger through, lock was loose, I had to prop a chair against to full close it, toilet seat almost fell off, fixed myself, stained pillows. Not a good experience.

Family

10/10

Exceptional

21 May 2026

Esther

Very courteous and helpful

Self

4/10

Poor

19 May 2026

Melinda

It's pretty cheap to stay here, but there's a reason for that. It was fine for a quick overnight for us with a pet. I was charged more for the pet fee (when I paid in cash at the window at night) & I was too tired to argue. It was $12 more than the sign posted on the window said. Breakfast was just about non-existent. Orange juice didn't work, there were a few muffins, a toaster but no bread or bagels, a waffle maker that did not work, a few yogurts and corn flakes/fruit loops. That's it. Incredibly disappointing. Our room door did not stay locked. It would pop open randomly, so we had to keep the latch over it at all times just in case. Clean enough, but dusty, maybe not used much?

Family_with_children

8/10

Excellent

19 May 2026

John

It was a good value and where I needed it to be.

2/10

Poor

17 May 2026

RHONDA

This property was poorly maintained. The furniture was in poor condition and towels, bedding ands linens were all stained. I would not recommend.

Self

10/10

Exceptional

14 May 2026

Anton

Friendly staff

Partner

2/10

Poor

10 May 2026

Jason

Room smelled of pet urine, and mold. Staff was very rude and not helpful at all. People are allowed to loudly party outside and nothing is done. I would never stay here. We left and asked for a refund that was offered. We’ll see if that happens.

Self

2/10

Poor

08 May 2026

Sebastian

The room was dirty. Hair in the tub and the towel looked like they hadn’t been washed.

Self

4/10

Poor

04 May 2026

Shawn

Just an old hotel they slapped some paint and vinyl flooring in but still smells of smoke from decades past. Bed was hard, pillows like nothing. Just a cheap place to lay your head. I’m always reminded when staying somewhere like this that it’s worth spending $30 more to get a completely better experience.

Family

6/10

Pleasant

04 May 2026

Kevin

Hard Workers, BUT…
Pros: A/C and Hard Working, Front Desk Gentleman and staff

Cons:
-Hot Water heater couldn’t keep up with demand; the water was warmish/hotish, just not HOT

-Mattress was SOLID, just not in a good way; able to sleep, but with sold out bookings it was the very firm mattress or paying out of pocket for something down the street at higher price

Good location to a lot of eateries. Would stay here again if the water heater and mattress issues were fixed.

Partner

4/10

Poor

30 Apr 2026

Kanecia

I would bring my own blanket to sleep on. The covers had burrny holes in them and throughout the bed was red hair. The pillowcases weren't the best, and the pillows looked dirty.

Friends

2/10

Poor

30 Apr 2026

Candace

First room smelt like marijuana, second room had mold in the bathroom and on the lamps next to the bed. When we went to the front desk to make them aware we were dismissed and talked to rudely. Instead of having a conversation the clerk threw his hands up and said he knew our kind, no refund. We asked to be checked out and left. Called back to ensure we were checked out properly to be hung up on twice. The second time my husband tried to ask to be checked out and the clerk told us he reported us to corporate and no refund then hung up again.

Family

8/10

Excellent

25 Apr 2026

Anna

Clean, easy access to interstate and nearby restaurants

2/10

Poor

21 Apr 2026

Lakisha

DO NOT STAY HERE!!! It was very unclean, sheets were dirty, comforters had stains. The floors had soo much debri and dirt on the floors my sons socks were covered. The man at the front desk when i called to ask about my reservation was VERY rude and yelled and hung up. Appliances are SUPER outdated and not clean, Door barely closes all the way you can see thru the crack a little. Your keys to the room keep deactivating, you have to keep going down to have them reactivated..WORSE 4 day stay of my life!

Family_with_children

4/10

Poor

16 Apr 2026

Daniel G.

Housekeeping peeping through my window and the. Knocking on my door at 9:30 in the morning telling me check out is at 11. Horrible!

8/10

Excellent

12 Apr 2026

Keith

Basic place for a quick sleep. Nothing great to say but nothing bad either.

Self

10/10

Exceptional

11 Apr 2026

Edward

Clean facilities, only knock was that the toilet paper holder needed to be reattached to wall.

Family_with_children

4/10

Poor

04 Apr 2026

Jason

Very old. Uncomfortable beds. Not worth the money.

Friends_and_family Family

2/10

Poor

02 Apr 2026

suzanne

Shower head was not attached, had problem with key several times and breakfast was not available when i left without it at 6:30.

Self

6/10

Pleasant

29 Mar 2026

Billy

The exterior of the property appeared a bit worn, with some areas that could benefit from better upkeep.

In the room, a few items felt dated. One of the beds was less comfortable due to some wear, and the curtains didn’t fully close. The bedding had a few visible marks, and the refrigerator was quite loud at night. The shower temperature at its hottest was cooler than I prefer but fine. We did notice some noise from the room above on the first night, though it was quiet afterward.

Most disappointing for us was the continental breakfast being so limited, with mostly prepackaged processed items and no nutricious foods proteins or low-carb options.

On a positive note, the air conditioning worked very well, and the front desk staff were consistently friendly and helpful.

Overall, the stay was okay, but for the price ($324 for two nights), it didn’t feel like the best value.

Partner

2/10

Poor

20 Mar 2026

Shane

The room was clean enough.But smell like the bottom of a ash tray. The refrigerator smelled of marijuana and I had placed a gatorade in the refrigerator and the next morning, when I opened the gatorade, it smelled of pot. When I turned in my key, the next morning, I asked the desk person if the rooms were, it's a big smoke free and she said, yes. That is when I shared how horrible the room smelled.

Self

6/10

Pleasant

19 Mar 2026

Cully

Dated bathroom with stains on ceiling. Bedroom was updated. Main door to room needs to be replaced.

10/10

Exceptional

18 Mar 2026

Garrett

Very friendly and comfortable!

Self

10/10

Exceptional

15 Mar 2026

David

Clean rooms, friendly staff, and close to rest. Freeway noise loud in room. Door weathed strip missing and allowed noise into room.

6/10

Pleasant

06 Mar 2026

Brian

Air did not work kept on blowing hot air

6/10

Pleasant

05 Mar 2026

Angel

Little parking space.
Clerck told me they were fully booked and didn't have an extra towel! Really? Maid knocked on door first morning and even after telling her not now. She opened thr door and peeked in through the crack. Luckily i had the chain up. Other than that nothing fancy but not bad to stay at

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Garrett

It was good

Self

2/10

Poor

16 Feb 2026

Angelina

The room was absolutely disgusting! It didn’t look like they cleaned anything and the smell was awful. I understand that it was the smoking room but that’s all the more reason to clean it properly! There was someone name written into the pillow cases and stains all in the walls. There was just pure nastiness all throughout the room.

10/10

Exceptional

05 Feb 2026

Laura

The room was perfect for a good night’s sleep.

Partner

8/10

Excellent

31 Jan 2026

Sayreia

When I checked in, I was greeted by the most friendly gentleman! We had a few chuckles and he even changed my room to a first floor room! Extra thankful for that since stairs are problematic for me. Next, my room was IMPECCABLY clean! ABSOLUTELY loved that I hadn’t had to personally clean!

Self

8/10

Excellent

23 Jan 2026

tony

Room was very clean but the bed was too hard for me but I have a sleep number mattress at home.

Friends_and_family Family

6/10

Pleasant

19 Jan 2026

Maria

Room key kept deactivating

Friends_and_family Friends

8/10

Excellent

12 Jan 2026

Cathy

Tight parking, small parking lot.
Room was hot, but it was summer and air wasn’t turned on yet. It cooled down in a few hours.
Close to restaurants and easy access from interstate.

8/10

Excellent

26 Dec 2025

Daniel

Clean and well done

Pet

10/10

Exceptional

26 Dec 2025

Kanessa

Spots on comforter

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Mike

Clean Room and Fast Check In

10/10

Exceptional

07 Dec 2025

Kate

Good location

10/10

Exceptional

28 Nov 2025

Tracey

Owner's are super!

Friends

4/10

Poor

22 Nov 2025

Julie

We showed up late and I had this room reserved, but if I had the opportunity to see the room before we committed to stay here, I would go somewhere else. Bedding was no looking too clean on the covers, I took a peek at the mattress cover and it didn't look too good. Bathroom shower needs updated. Rest of the room was okay, had mini-fridge & microwave. Walls were thin, heard our neighbors talking. Breakfast ends at 9am on a Saturday. Pretty ridiculous. Quality Inn was not living up to it's name in my humble opinion.

Partner

2/10

Poor

15 Nov 2025

Steven

A smoking room was booked and we don’t smoke. only room left was 2 beds on second floor. No elevator and my wife recently had knee surgery. Bed sheets have burn holes.

8/10

Excellent

09 Nov 2025

Lucille

Need paint

4/10

Poor

30 Oct 2025

Anthony

The room itself was so so. My issue was with Management. We were told by management, that we could not get any clean towels, until the general manager came in, which was 9am. We had a meeting at the same time. So consequently we had to use the same soiled towels. Also the room was to be cleaned, only by request! Needless to say we will never come back!!!!!!!

Business

4/10

Poor

29 Oct 2025

Elizabeth

The floor has a couple of spots where the tile is peeling up. The shower curtain rod is in extreme disrepair and needs to be replaced. The bolt lock on the door would not work. If I had been staying more than one night, I would have requested a change of rooms.

Partner

6/10

Pleasant

27 Oct 2025

Kathleen

Room was great. Breakfast was awful...not enough food or variety.

Partner

2/10

Poor

26 Oct 2025

eugene

Run down, filthy pillows, broken bathroom door handle, room key needed reprogramming daily

Leisure Self

6/10

Pleasant

26 Oct 2025

Lisa

Not a great place to stay. Ok but very average

Leisure Partner

10/10

Exceptional

23 Oct 2025

April Rain

Nice area and friendly staff

Leisure Family

6/10

Pleasant

14 Oct 2025

CHARLENE

Desk was not there when I got there. I waited 10 minutes for him to return. Then he put me in a room on the second floor when I requested an accessible room on the first floor.

Leisure Pet

8/10

Excellent

11 Oct 2025

Margaret

Never anyone at desk

Business_and_leisure

6/10

Pleasant

10 Oct 2025

marla

The breakfast was terrible. Cereal, waffles, muffins. White bread only and only jelly to put on it. Had breakfast elsewhere. Door to room didn't close properly.

Leisure Self

2/10

Poor

10 Oct 2025

Dawn

the breakfast had no changes daily, not enough options. some of the yogurts were spoiled. my daughter asked the housekeeper for a blanket for the baby and she \"shewed\" her away and never brought one. we had no toilet paper the last day and half so we used our wipes. there was no shampoo in the bottle, it was never checked and refilled. overall we will not be staying here again. but the guy that checked us in was very nice!

Business Family_with_children

8/10

Excellent

07 Oct 2025

John

Clean room, remote for TV didn’t work but otherwise it was fine.

Leisure Partner

8/10

Excellent

06 Oct 2025

Billie

Everything eas good except the breakfast. Breakfast was very meager. Most Quality Inns have a much better breakfast.

Leisure Friends

8/10

Excellent

28 Sep 2025

Nicholas

The room was great. We had a good time

8/10

Excellent

23 Sep 2025

Dwayne

Great location and food options

Fast and easy check in; great location near freeway and many food options; air conditioner a little noisy, but clean, safe, and convenient location.

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Anton

Five stars

Five stars

Friends_and_family Family

8/10

Excellent

14 Sep 2025

Timothy

Room needed some work. Good price. Great location

Business Self

10/10

Exceptional

12 Sep 2025

Luke

Good

6/10

Pleasant

08 Sep 2025

Linda

If was affordable for a quick stay. The room was clean, however when someone smoked outside the smell of what they were smoking permeated the room. The only hot thing I saw at the hot breakfast was waffles.

Leisure Family

10/10

Exceptional

07 Sep 2025

Amelia

Staff was friendly and quick with check in. Room was clean and comfortable.

Leisure Partner

2/10

Poor

05 Sep 2025

Travis

Will not stay here again

Leisure Partner

2/10

Poor

25 Aug 2025

Zachary

Expect every room to smell like smoke, even the non-smoking rooms. The rooms were dirty. The door to the room they put us in didn't even close all the way, and the safety latch was broken off. It looks like the door had been kicked in at some point. Just all around terrible hotel would not recommend.

4/10

Poor

23 Aug 2025

Gary

Breakfast was way below expections. Had waffles, but other than that not much. Only 2 types dry cereal, small muffins, and toast. Coffee not good at all. Other motels in this price range have eggs, bacon or saussage , grits or potatoes, much better variety of muffins, and cereals. Also coffee is much better.

Self

4/10

Poor

12 Aug 2025

Donald

The staff wasn’t friendly and didn’t answer the phone. Our towels and face cloths were stained. The linen was dingy. The absolute minimum was offered for breakfast. Parking lot and walkways were full of cigarette butts.

Leisure

6/10

Pleasant

07 Aug 2025

Keneil

The top cover on the bed had alot of stains on it the shower head in the bathroom need to be replaced its dirty the room overall need to be renovated the guy that check me in wanted to put me in a room that have ax leaking but his supervisor heard him and said no put him in another room. That was crazy this place is just to stop in if u traveling and need to sleep thats it

Business_and_leisure

6/10

Pleasant

25 Jul 2025

Gabrielle

Night staff was nice and accommodating. Morning staff was a little rude when I asked for more towels.

Leisure Partner

8/10

Excellent

04 Jul 2025

Florentino

This is a nice hotel for the price I paid, complete with the typical appliances that we used.

Partner

8/10

Excellent

03 Jul 2025

Blair

Not to bad

It was better than average. The only thing I had an issue with was I extended for an extra day and it cost more than my 2 days booked through hotels.com

Friends_and_family Friends

10/10

Exceptional

02 Jul 2025

Garrett

Nice room

Meet my needs and was comfortable

Self

8/10

Excellent

30 Jun 2025

Margi

Staff were friendly. Breakfast available. Location close to restaurants.

Leisure Family

2/10

Poor

29 Jun 2025

Haley

Got to property and said there wasn't a room available. Showed clerk my confirmation number and he didn't seem to care.

6/10

Pleasant

22 Jun 2025

Jeffrey

Host was pleasant and check in was quick. Room was clean and comfortable. Shower handheld sprayer was just sitting on side of tub as holder was broken. Still worked for showering. People loitering around the motel was suspect. Price was reasonable and good enough for one night.

Leisure Pet

2/10

Poor

21 Jun 2025

Zach

Our bed was broken, like clearly broken. Nothing was offered for us because they were fully booked but that wasn’t our fault either. The room smelled like weed, and we didn’t have a shower curtain upon arriving but was given one fairly quick.

Also we booked 2 queen beds and were pretty positive it was 2 fulls.

2/10

Poor

19 Jun 2025

erica

Sheets was not clean. No smoking room smelled like smoke. For breakfast they had no food and customer service was terrible. Staff ignored us when asking for condiments for the food. Would not recommend staying.

Friends_and_family Family

2/10

Poor

15 Jun 2025

Margaret

We booked two rooms and checked in late Friday night for two nights. When we got to the room it smelled horribly like mold. The ACs were turned completely off and made the rooms incredibly hot.

We hooked with 4 people in our room. They only had three towels. We attempted to call the front desk multiple times and even went down there but the lobby was locked and lights were off.

The bath towels had holes in them and stains on them. There was hair in the sink, and items left in the fridge.

The beds were incredibly hard. Due to the overall condition of our rooms we decided to check out Saturday morning.

Upon check out and telling the front desk all of his they did not care and still told us we would not receive a refund. That was fine with us, we just couldn’t stay another night.

Friends_and_family Family

4/10

Poor

14 Jun 2025

Kimberly

The room had a musty odor upon entering. I am convinced it is due to a high humidity level that is partially due to the type of A/C unit and that the \"non-smoking room had been smoked in at some point.
I was pleased to see the floor had been updated to a laminate of some sort thing it would be cleaner but when I steped in the shower unfortunately I immediately saw the dreaded black footprints.
I would have to say, I would not recommend this hotel unless there are some significant upgrades.

Business

2/10

Poor

14 Jun 2025

Tinia

It was just too nasty

10/10

Exceptional

12 Jun 2025

Frances

Very good it was last minute and they were very accommodation i needed a down stairs room and they made it happen and it was clean and nice

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

mike

Very clean rooms everything was operational and the staff was excellent

Leisure Self

8/10

Excellent

01 Jun 2025

Freddie

Nothing

6/10

Pleasant

30 May 2025

Isaac

The staff refused to give extra towels until I mentioned that I'd already used the pool. They said there were none available, then changed their story. They also refused to give extra pillows and the pillows we had were way too small.

Leisure Partner

6/10

Pleasant

28 May 2025

Mark

Older motel. Staff was nice.

Older motel. About what you would expect for such a place. Staff was nice and helpful.

Friends_and_family Family

6/10

Pleasant

28 May 2025

Alexandria

Everything was pretty decent very nice parking area able to park right in front of your room it was pretty clean. Just had a problem with the smell of the room as it was a no smoking room, but smelled like smoke

Leisure Self

2/10

Poor

24 May 2025

Charlie

Bugs in the bed. Room looked like it hadn’t been cleaned very well. We were moved to another room. That room was cleaner but smelled like weed. We could hardly breathe because of the smell. Very loud neighbors outside until after 10 pm. Would not recommend