Jackson Hotel Ballybofey

10/10

Exceptional

05 May 2026

Caoimhe

Great wee family hotel. Clean, responsibly priced. Short staffed in bar. Staff ignoring due to same. Food surprising not great in bar and we normally aren’t very picky. Breakfast fine. Pool etc. great but needs modernised. Room grand. Can’t beat Jackson’s for value. Music in bar was great too.

8/10

Excellent

04 May 2026

Michelle

Lovely hotel, friendly staff.

Partner

10/10

Exceptional

13 Apr 2026

John

Hotel Location is great. Easy to find just off the high street in Ballybofey. There’s a small car park out front but also a massive overflow car park with cctv around the back. Free to park.

Lovely staff at the hotel. They sorted an extra night stay for us without issue and even price matched to a cheaper price from their website.

Room was ideal for us 2 adults and 2 kids. Double bed and 2 singles. There’s no aircon which is a shame and the hotel is very hot, a fan is supplied which helped however. Bathroom was ok, floor tiles a little loose but not dangerous, and toilet roll holder in a weird position behind your elbow. Shower was the only real downside as it was very low on pressure.

Breakfast was great. Hot buffet with the obvious stuff, sausage, bacon, egg, white/black pudding, mushrooms, beans, tomatoes, and sundries including cereals and pastries. Big pots of tea and coffee served to your table too.

Bars and restaurants all nice. Food there was great. Kids ate each meal as did we. No complaints with any of it and very reasonably priced.

Surrounding area is lovely - a great series of walks by the river, some lovely little cafe/bars on the high street and good mainstream shops if you need supplies (Aldi/Lidl 5 min walk)

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

John

Hotel Location is great. Easy to find just off the high street in Ballybofey. There’s a small car park out front but also a massive overflow car park with cctv around the back. Free to park.

Lovely staff at the hotel. They sorted an extra night stay for us without issue and even price matched to a cheaper price from their website.

Room was ideal for us 2 adults and 2 kids. Double bed and 2 singles. There’s no aircon which is a shame and the hotel is very hot, a fan is supplied which helped however. Bathroom was ok, floor tiles a little loose but not dangerous, and toilet roll holder in a weird position behind your elbow. Shower was the only real downside as it was very low on pressure.

Breakfast was great. Hot buffet with the obvious stuff, sausage, bacon, egg, white/black pudding, mushrooms, beans, tomatoes, and sundries including cereals and pastries. Big pots of tea and coffee served to your table too.

Bars and restaurants all nice. Food there was great. Kids ate each meal as did we. No complaints with any of it and very reasonably priced.

Surrounding area is lovely - a great series of walks by the river, some lovely little cafe/bars on the high street and good mainstream shops if you need supplies (Aldi/Lidl 5 min walk)

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Paul

We enjoyed a two night break, the hotel exceeded my expectations.
All the staff were friendly and helpful.
We ate in the bar on 3 occasions and the food was very good.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

George

I had a late booking on Easter weekend, I managed to get a basic room which was fine. My only problem was the shower, the water pressure was terrible. If you turned the shower rose upside down the flow would not rise one inch above the shower head. Thecontol for temperature was also defective which meant that you had scalding water until you fiddled with the control for5 minutes. I raised the issue with reception staff on first morning but nothing was done to rectify the situation over 5 days (albeit a holiday weekend)

Self

8/10

Excellent

10 Apr 2026

Joshua

Clean room good staff could be better parking areas

Partner

10/10

Exceptional

10 Apr 2026

Elizabeth

Very welcoming and helpful staff at reception. All staff very friendly throughout our stay. Had a few stairs to get to our room which I wasn’t sure about but was well worth it when we saw our executive room.

Partner

8/10

Excellent

09 Apr 2026

Brendan

Very nice clean hotel, food was good staff were very friendly.

Only thing we booked hotel for use of pool and gym, and when going to use gym we were told we could not take our 9 year old in with us while we workout.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Donna

Very clean, good parking, good amenities.. staff couldn’t be nicer..

10/10

Exceptional

06 Apr 2026

John

very good

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Derek

Another excellent weekend at Jackson's! Friendly staff who left a card and chocolates for my wife on her birthday... a lovely touch!
The food as always was excellent! Breakfast was hot and everything was always available due to the diligence of the staff.
The swimming pool and health suite didn't disappoint and was never overcrowded during our stay.
Car parking was available either side of the hotel and only a minute or two to walk away.
Overall a fantastic experience and we will definitely be back again!

Partner

10/10

Exceptional

27 Mar 2026

RICHARD

room cleaned daily, staff excellent in all areas

Partner

8/10

Excellent

23 Mar 2026

Sejal

Good hotel room, but the restaurant service was a little questionable. Overall, a comfortable stay though!

10/10

Exceptional

13 Mar 2026

Mervyn

All food excellent. All staff really friendly and helpful. Room and housekeeping first class.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Wilfie

Relaxing great weekend

Friends

10/10

Exceptional

28 Feb 2026

MTeresa

A lovely hotel with very friendly helpful staff. Anna was a so kind and attentive at breakfast. Thank you.

Friends_and_family Friends

10/10

Exceptional

12 Feb 2026

Brian

Staff all very pleasant. Room very clean. Beds comfortable. Kids loved the pool.

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

William

Room very clean. Food was good and friendly staff. Had a lovely stay

Partner

6/10

Pleasant

06 Feb 2026

Ciaran

Staff were great, however the rooms need attention. Poor quality mattresses and furniture need to be addressed

10/10

Exceptional

02 Feb 2026

Barry

Nice big room, comfortable bed and good parking.

10/10

Exceptional

31 Jan 2026

Peter

Room I was in was spotlessly clean,
I forgot to bring a toothbrush, none in the room, I asked at reception, they gave me a disposable one with toothpaste that was quite adequate, diffenitly will be back.

10/10

Exceptional

16 Jan 2026

Linda

The staff were amazing - went out of their way to help.

Leisure Family

10/10

Exceptional

16 Nov 2025

Elaine

Super place to stay, very clean, friendly staff and fabulous food, best cocktails

Leisure Family

10/10

Exceptional

07 Nov 2025

Liam

Friendly staff and very clean spacious room

Partner

8/10

Excellent

30 Oct 2025

Glenn

Breakfast was limited, had to ask for refills when things were empty and for was not warm.

Leisure Partner

8/10

Excellent

11 Oct 2025

Stefan

Average rooms , quite old and need of a bit of remodel, food is ok staff is very friendly.

Business Self

10/10

Exceptional

26 Sep 2025

James

Staff very helpful and friendly always there to help

Friends_and_family Friends

10/10

Exceptional

12 Sep 2025

Aideen

The stand out was the staff who were so welcoming . We had a big anniversary and they upgraded the room ,left chocolates and shopping vouchers

Leisure Partner

10/10

Exceptional

21 Aug 2025

Cathriona

Very family friendly

Grest family friendly hotel

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Michael

Lovely short staff

Lovely welcome and the staff and facilities are top class

Friends_and_family Friends

10/10

Exceptional

03 Aug 2025

Paul

Great hotel, with very friendly and knowledgeable staff. Good food options and service. Very nice area with plenty local amenities

Leisure Partner

10/10

Exceptional

23 Jun 2025

Patricia

Freindly place

Located in a nice area ith a hiking trail nearby. Staff was friendly and the roos were comfortable.

Friends_and_family Friends

8/10

Excellent

27 May 2025

Martin

Not able to check in till 4 and had to checkout for 11

4/10

Poor

26 May 2025

Eileen

Not worth the money. My chabata was not fresh, on 2 evening. On first evening I asked for a toastie, I was given 2 slices of toast with cheese & tomato, not my idea of a toastie, not impressed at all would not go back. A complete outrage £100 for room only

10/10

Exceptional

15 May 2025

John

Fabulous staff cleanliness excellent.

8/10

Excellent

11 Apr 2025

Amanda

Mum and Daughter Trip

We had a lovely time we were close to many tourist attractions which allowed us to visit a few. The hotel itself was clean and comfortable. The food was well presented and very filling and tasty. The only downside was that the room had no fridge. A necessity to keep water bottles cold in the beautiful hot days that we had.

Friends_and_family Family

10/10

Exceptional

24 Feb 2025

Caroline

Nice property reasonably priced

Partner

10/10

Exceptional

23 Feb 2025

Michael

Amazing place to stay

The staff was so nice in every part of the hotel the room were very clean I would definitely recommend and would definitely stay again

Partner

10/10

Exceptional

15 Feb 2025

Hazel

Romantic break

Great hotel lovely staff and attention to detail excellent

Partner

10/10

Exceptional

04 Feb 2025

Verified traveler

very friendly and accommodating staff. Very enjoyable stay.

Business

10/10

Exceptional

02 Jan 2025

Thomas

It was a nice break

8/10

Excellent

22 Sep 2024

Michael

Enjoyed my stay at Jackson's hotel. Check in was quick and was even allowed to check in early. Staff everywhere in the hotel where very polite. I would recommend this hotel.

Leisure Friends

8/10

Excellent

04 Sep 2024

James

Friendly staff and delicious food.
Bar had good welcoming atmosphere.

Partner

10/10

Exceptional

17 Aug 2024

Terry

Hotel was very welcoming and staff were very friendly and helpful with any queries, we enjoyed our stay

Leisure Family

10/10

Exceptional

11 Aug 2024

malachy

Friendly service

Friends_and_family Family

10/10

Exceptional

20 Jul 2024

Lorna

The staff were extremely helpful and readily resolved our problems

Leisure Family

10/10

Exceptional

13 Jul 2024

Grainne

Nice hotel, staff very good and food lovely.

10/10

Exceptional

12 Jul 2024

Damien

Very nice hotel,staff very friendly and helpful,good choice of food

Leisure Partner

8/10

Excellent

09 Jul 2024

Stephen

Hot Days

Enjoyed our stay except for the room on the 4th floor. It was like a sauna due to the high daily temperature and the proximity to the roof. Could do with some fans at night if the temperatures are mid 20's.
Otherwise eveything else was great.

Partner

6/10

Pleasant

16 Jun 2024

Gerard

The age

Leisure Family

8/10

Excellent

27 May 2024

Marian

Overall a beautiful place to stay

Leisure Family

8/10

Excellent

09 Apr 2024

Candice

It was an okay stay

Leisure Family

10/10

Exceptional

21 Oct 2023

Christina

The staff were lovely and the hotel and my room was very clean. I'd definitely stay there again. The restaurant is great too. I hughly recommend them.

Business_and_leisure Friends

8/10

Excellent

07 Sep 2023

Verified traveler

Best bed ever

One night stop only
A bit tricky to find as turn off from main road very tricky
Staff lovely and food filled a gap though was not up to standard....spaghetti with chunky vegetables....should have diced em then it would have gone down a treat.

Self

8/10

Excellent

02 Aug 2023

lorna

Pleasant

Nice meal, friendly, helpful staff. Rooms were a bit dated by spacious, bathroom very dated and in need of ungrade

Partner

8/10

Excellent

12 Jul 2023

Bernadette

Good location, hotel staff very helpful. Great garden area.
Annoying having no wi-fi in bedroom.

Leisure Self

8/10

Excellent

28 Mar 2023

Adelaide

Reunion gathering of nursing friends

Great experience.
Great food
Close to shopping

Friends_and_family Friends

8/10

Excellent

20 Mar 2023

Gary

Jackson’s hotel St Patrick’s night

We had a lovely time here the kids enjoyed the pool and the food was fantastic 200 euro for six for dinner the only thing was the room I was in was very hot and we couldn’t cool it down but it was only for one night but overall an excellent experience

Friends_and_family Family

8/10

Excellent

03 Feb 2023

Claire

I stayed for a few nights on a work trip. The room was lovely and the restaurant has a good selection of food. There were some problems with internet access one evening, but Caroline was amazing and went over and above to sort out the problem for us. She was brilliant.

Business Partner

6/10

Pleasant

31 Jan 2023

Mary

A little underwhelmed

On the plus side, food in the bar was good, tasty and well presented. The room was comfortable and clean.
However, service was somewhat hit and miss. Some of the staff were rather abrupt and unfriendly. I feel that the place could be better organised, and could probably do with a decor update too. Not sure if I would call it a 4 star experience, even though we paid a 4 star price!

Partner

6/10

Pleasant

12 Sep 2022

jennifer

The elevator wasn’t working and the rooms were uncomfortably warm

Leisure Friends

6/10

Pleasant

29 Aug 2022

Sharon

We had a lovely stay at Jackson I’ve stayed a few times and like the hotel

The room I had this time the bathroom was a bit below standard toilet seat was broke, shower rail was rusty I have had better rooms
Thanks

8/10

Excellent

23 Jun 2022

Jordan

Restaurant served up some great food and pints. The staff were fantastic. Only issue I had was the elevator was broken and I was traveling with someone who is disabled.

Leisure Family

10/10

Exceptional

23 Apr 2022

Heather

Room was exceptionally clean , spacious and extremely comfortably . Everything you could possibly ask for . Reception staff are friendly and extremely helpful especially Caomihe and I think it was Lindsay the other reception staff member .

Partner

4/10

Poor

18 Apr 2022

Declan

I didn’t like the fact we booked a meal in the restaurant for 8.15.We we’re called in and seated at this time got our drinks and about 5 minutes later we ordered .At 9.20 the waiter who took our order came over and asked if we were ok into which I replied we’re starving.He couldn’t believe we still hadn’t our food . Then around 9.30 we finally ate .Food was beautiful . Then we went back to our room which was room 135 .The music started playing and it was so loud my child couldn’t sleep and could we .Then the noise outside our window of people leaving the hotel was awful.To make matters worse went for breakfast this morning after a sleepless night and it was awful.Went in was took to our seat asked did we want tea or coffee and toast.We said tea and toast.So we went to get our fry o by the way no bacon .We went back to our table after asking 3 workers for tea and toast finally a girl came when our food was half eaten as we couldn’t wait to get a cup of tea.Didnt even finish our breakfast as we had enough.Wont be back in a hurry. So disappointed as we traveled so far for a nice Easter break .Thank God I didn’t stay 2 nights .We haves stayed in many a hotel and this was such a waste of money.

Family

4/10

Poor

02 Feb 2022

Patrick

Hotel was very nice, but the bedroom was more like a 1star. The toilet door did not lock and when you got the toilet to close it just popped open, no privacy. The shower had no pressure, the extraction fan did not work. They should have a shaving mirror in the bathroom as the lighting was not good and the big mirror in the bathroom was to far away to a good shave. There were broken and cracked tiles in the bath and right beside the controls of the shower. I was really disappointed with this so call 4 Star Hotel I did take alot of photos of the pitiful bedroom i do believe, because we booked the Jacksons Hotel online through Expedia breakfast was not included i did complain the day we were leaving. This so-called 4 star hotel then took 2 drinks of our total bill. Very disappointed customers.

Leisure Partner

10/10

Exceptional

31 Jan 2022

Miss

Our experience was amazing, we couldnt fault it at all, all the staff were very accommodating and it really felt like a break for us even though we had 2 kids under 2! We have booked to go again for Easter we were that impressed

Friends_and_family Family

10/10

Exceptional

30 Jan 2022

Patrick

Jackson's hotel

Lovely hotel lovely location beside the river finn nice walk just across the river food was nice and a good price and entertainment on each night will definitely be back

Partner

8/10

Excellent

02 Nov 2021

Sinead

Real review

All good, easy found, very nice room and great food

Partner

10/10

Exceptional

19 Oct 2021

Arlene

Amazing stay definitely with a visit.

Fantastic experience all around & I will definitely will be returning.

Friends_and_family Friends

6/10

Pleasant

22 Aug 2021

Verified traveler

Rooms are spacious and clean, telephone wasn’t working so had to walk down to reception if needed anything.
A lot of residents walking around in common areas not wearing masks made us very uncomfortable, we did bring it to to staff attention it seems unfair to elder or vulnerable people that masks were not being worn, far too many people eating and drinking in bar with no social distance

Friends_and_family Family

8/10

Excellent

21 Aug 2021

Fiona

Family from Ireland

Enjoyed our stay at Jacksons. Staff were very helpful. Food was exceptional and would highly recommend. Rooms were clean but some of the furniture was dated.
Would stay again.

Friends_and_family Family

8/10

Excellent

21 Aug 2021

Verified traveler

The hotel was centrally located and handy for all activities in the surrounding area. We were in the older part of the hotel and the fixtures and fittings were showing signs of wear and were a bit dated.

Leisure Partner

8/10

Excellent

17 Aug 2021

Lawrie

Jacksons Ballybofey Co.Donengal

We had a great stay at Jacksons' the staff were super friendly 'helped out were ever they could. Although the room was a bit tired the bed was comfy, there are tea making facilities but no tea was provided you had to ask at reception for tea coffee etc. The location ideal for Donegal and Letterkenny. Ballybofey is a nice little town and has good selection of shops,bars resturants takeaways.Would reccomend staying at Jacksons.

Partner

10/10

Exceptional

15 Aug 2021

Mrs

Nice break

Nice break

Friends_and_family Family

4/10

Poor

11 Aug 2021

Verified traveler

Lovely hotel stayed for 2 nights the room was nice but way too warm no air conditioning didn’t get much sleep

Leisure Family

10/10

Exceptional

02 Aug 2021

Paula

We will return!

First time staying in Jackson's and it won't be the last. All the staff we encountered during our stay were very friendly and welcoming.

The hotel looks great and our rooms (in the new part of the hotel) were very clean and covid precautions taken very well.

Got slot booked for pool and we all enjoyed it, just 5 of us in total. Jacuzzi and sauna open as normal. Given tools at pool reception.

Breakfast was lovely but can get little busy if you leave it later. Had to queue for cold/juices, separate queue for hot food but they brought tea/coffee and toast to table.

Had lunch in the restaurant and all 5 of us got something different and all really enjoyed it, great quality.

Free parking on site was great.

Not a lot in Ballybofey itself but it was a great base to explore Donegal. Check out Assaranca waterfall near Ardara, worth the trip!

Looking forward to next trip!!

Friends_and_family Family

10/10

Exceptional

26 Jul 2021

Verified traveler

Great location,great room overlooking river
Very friendly and efficient staff, nothing any bother. Great price for the accommodation
Very peaceful break from the city
Would definitely return anytime

Business Partner

10/10

Exceptional

15 Jul 2021

Thomas

Top stuff, lovely hurling!

Partner

10/10

Exceptional

03 Jul 2021

Richard

Food excellent and they take pride in their hotel.

Perfect stay,very friendly and professional staff with excellent service. Excellent facilities and we had an amazing time. No issues very helpful 10/10 overall service.

Partner

10/10

Exceptional

30 Sep 2020

Dawn

Very clean and very relaxing

This was the perfect break. The staff in the gym and leisure pool were very accommodating. We felt safe at every stage of our stay because of the high standards of cleanliness and respect of social distancing. The restaurant was amazing and we also had lunch in the sister hotel one of the days which was a very nice treat.

Partner

8/10

Excellent

24 Feb 2020

Verified traveler

I found the property very large with a lot of walking but very clean. Our room was very stuffy we turn the heat off and left the window open but still felt uncomfortable.

Leisure Family

6/10

Pleasant

20 Feb 2020

Verified traveler

The net Curtin on bedroom window was thorn in 2 places and was dirty on the end.lock on door could be opened from inside even with the lock on ,. Not very good for family room.The tiles on the bathroom floor were cracked and squelched every time we walked on them

Friends_and_family Family

10/10

Exceptional

06 Feb 2020

Verified traveler

Great hotel.

Excellent. Really good hotel. Staff so helpful 10/10

Friends_and_family Friends

4/10

Poor

27 Aug 2019

Billy

the food for room service was terrible, disgraceful quality.

Business

6/10

Pleasant

27 Aug 2019

Verified traveler

Difficult to find rooms everyone seemed lost and having difficulty in finding their destination

Leisure Family

10/10

Exceptional

26 Aug 2019

Heather

Good , good , good 👍

First time at Jackson’s, would use again , excellent

Partner

10/10

Exceptional

25 Aug 2019

Verified traveler

Great location superb, prefessional welcome from reception staff restaurant were equally first class with barstaff also excellent.
Stayed in renovated rooms of hotel so never experienced new rooms??
Food and drink service well prices and VFM. Will visit again.

Leisure Partner

8/10

Excellent

12 Aug 2019

Amanda

Do not stay in room 123

Nice hotel, However very noisy you can hear all the people walking around in bedrooms above you if you are on the first floor. They have wooden floors and are very noisy kept us away. They need to soundproof the floors.

Friends_and_family Family

10/10

Exceptional

21 Jul 2019

Verified traveler

Very chilled atmosphere throughout the hotel!!! We really enjoyed the food, fantastic

6/10

Pleasant

14 Jul 2019

John

Cutlery in dining room very poor. Evening meal main course very good but desert was very poor. Design of taps + wash hand basin in en-suite was very poor , ventilation in bathroom was very poor + shower head + shower screen were not compatible causing bathroom floor to get soaked.

Friends_and_family Family

8/10

Excellent

14 Jul 2019

Verified traveler

Always enjoy Jackson’s Hotel but next time I will book directly with the hotel as they can give a much better deal

Leisure Partner

10/10

Exceptional

15 Jun 2019

Deirdre

Lovely family hotel

Staff excellent,bar meal and breakfast both very good. Lovely walk in the Woods at back of hotel .

Partner

8/10

Excellent

08 Jun 2019

Peter

One to come back to...

Bar or restaurant for dinner - nice to have the choice nice view over the river

10/10

Exceptional

04 Jun 2019

Verified traveler

The Staff at Jacksons Hotel were very professional very pleasant and very willing to assist to help us enjoy our stay . I Would recommend Jacksons Hotel to anyone who is looking great homely stay with professional experience from helpful and friendly staff 10 out of 10 we felt really at home here Roger Conway

Leisure

10/10

Exceptional

04 Jun 2019

Verified traveler

Lovely hotel will be back in the future.
Bedroom a bit dated moreso the bathroom. Toilet paper was like sandpaper but other than that its a fabulous hotel and everything else was wonderful.
No complaints!

Friends_and_family Family_with_children

4/10

Poor

02 Jun 2019

Verified traveler

Needs updating and breakfast was a very poor offering

Business Partner

10/10

Exceptional

26 May 2019

Danny

Wonderful hotel!! 5 Star employees