Red Roof Inn Chambersburg

8/10

Excellent

13 Feb 2026

Jean

Clean, spacious, friendly

Business Pet

10/10

Exceptional

06 Feb 2026

tonya

they are awesome!!! rooms are clean and roomy and affordable

6/10

Pleasant

16 Jan 2026

Charles

The gentleman who checked me in was great unfortunately there was no one there to check out. 0700 doors locked rang the doorbell, no one came. Called phone number taped to door twice no answer and hung up on me after 9 rings. Both times.

Business Self

2/10

Poor

11 Jan 2026

steve

I am writing to formally express my concern regarding the conditions I experienced during my recent stay at your hotel. While I generally expect a clean and comfortable environment, an incident during my stay fell far below acceptable standards.
In the middle of the night, I woke up to use the bathroom and observed two to three cockroaches crawling across the bathroom floor. This was both unsanitary and distressing. I reported the issue to staff at checkout, but the only response I received was a verbal apology. No offer of a bill adjustment, compensation, or any other form of remediation was provided.

Business Self

8/10

Excellent

29 Oct 2025

Wayne and Debbie

Staff at check in and check out were great. The room was clean. A few things we noted, however, were that the lamps were in need of replacement/repair. They appear to both have a short. Also, the hairdryer in the bathroom did not work. Other than that, it was a good experience.

Friends_and_family Family

6/10

Pleasant

22 Oct 2025

Paulette

easy parking

Partner

4/10

Poor

12 Oct 2025

Christine

The walls were pealing , it smells and some stain on welling was nasty and toliet just kept running

2/10

Poor

21 Sep 2025

mark

felt like it was section 8 housing , outside doors didnt close people sitting and smoking outside the entry doors , guys sleeping in chairs inside by ice machine , room stunk the worse hotel i ever stayed at

Leisure Friends

2/10

Poor

14 Sep 2025

Samantha

Just don't do it. Save your money. I know it's budget and you get what you paid for but I've stayed in other places with a similar price that were decent. This one is easily the worst I've ever stayed at. While I can overlook the dented walls, cigarette burns in the blankets, and busted up lamp shades, it's hard to overlook the toilet not flushing, cold showers, power outages in half of my room, a roach on the wall, and my key not working. Not to mention that the staff didn't really seem to care. Again, I know it's budget but yikes.

Leisure Self

10/10

Exceptional

05 Sep 2025

Anthony

Wonderful

10/10

Exceptional

31 Aug 2025

Nicholas J

It does smell like smoke in the hallways but thats about the only complaint. Staff is very friendly and helpful. I cannot say that about some properties I have visited and it is very meaningful when you're road tripping and tired.

Leisure Self

2/10

Poor

19 Aug 2025

Frecia

THIS hotel was nasty, customer service sucks and the hall place smells terrible

Leisure Partner

10/10

Exceptional

10 Aug 2025

maxine

great staff, clean, quiet, comfortable

Friends_and_family Family

4/10

Poor

13 Jul 2025

Kelly

Very smelly, does NOT look like the photos at all! Bathroom door was falling off the hinges, floor was dirty and tub didn’t drain.

Leisure Family

6/10

Pleasant

05 Jul 2025

Danielle

We were only there for about 10 hours mostly just to sleep, which is why we took a chance on this hotel. It’s fairly standard for a Red Roof Inn (think budget hotel!). The employees were very nice though and accommodating. The room wasn’t too bad, but could have been cleaner. The worst part was the smell from the hallway. We stuffed a towel under the door and opened the window; luckily that aired it out a bit or we would have had to leave.

Leisure Family

2/10

Poor

01 Jul 2025

MATTHEW

.

2/10

Poor

01 Jul 2025

MATTHEW

Red paint and cans in walkway parking lot, mess, smell, no room ready, front desk gave me room that was taken already, walked in on people, dirty chairs with stains, tv not working properly, noisy people outside window smoking, for hours.

Leisure Family

6/10

Pleasant

22 Apr 2025

Jennifer

Back door was open and not locked to public. Hallway smelled like smoke, garbage all around the outside property and parking lot.

4/10

Poor

05 Apr 2025

Geneveigh

I booked myself a non-smoking room and was placed in a smoking room, complete with an ashtray on the table, burn holes in the bedding, and horrible smell.
The lock on my door had a bunch of masking tape all over it for some reason.
There was supposed to be in-room coffee…none.
I had to ring a buzzer twice then call in order to check out (this seems common lately..?)

Expedia keeps on disappointing me. This is the third booking in a row I’ve had issues with.

Self

10/10

Exceptional

20 Mar 2025

Danny

Great

Business_and_leisure Self

2/10

Poor

05 Mar 2025

Heather

Housekeeping allowed an uninvited person in my room and never once has houskeeping came in my room to clean and i have been here over a week. When i got in the show the second day i was her, there was urine in the bathtub and down the side. When i had house keeping bring up cleaner the guy said he works the desk and that it was me that pissed in the bathtub and his hotel staff definitely would not have left that there. He didnt take the dirty wash rag used to clean the tub. He left it in my sink. I still have a pile of towels laying at my door and i took out my trash once already and have 2 more bags at my door to take plus whatever is in the trash cans.i am very unpleased and honestly i think there are people staying here that know the wherabouts of my 2 missing children are.

Self

8/10

Excellent

21 Feb 2025

Danielle

...

2/10

Poor

20 Oct 2024

isaiah

Dirty

Leisure Friends

4/10

Poor

12 Oct 2024

Andrew

roaches. There were roaches - in the bathroom, and during the night, in the bed - I killed several, but didn't get them all. Overall the place is pretty run down and in poor condition. Guy at the front desk was super nice and helpful, but yeah, next time I'm spend a few dollars more for a place that's cleaner, newer, and without roaches.

Leisure Self

10/10

Exceptional

25 Sep 2024

Destine

10/10 recommended!!

Business Partner

4/10

Poor

31 Aug 2024

Jerry

Room next door had major problem with loud fan running all night, not sure about out safety. No one on duty when we went to check ou 6:45 am

Partner

10/10

Exceptional

16 Jul 2024

Courtney

The manager over the place I think his name was Josh was the nicest person! He really made the whole thing easy!

Leisure

8/10

Excellent

11 Jul 2024

Jerry

A basic Place.

Basic motel, with no pluses, a small room no frig or microwave. no reason le cost for what is provided.

Partner

2/10

Poor

17 Jun 2024

Diane

Dog friendly doesn’t have to mean stench of dog. The rooms were not clean, broken sink basin, sower in handicapped room leaked all over the floor, broken furniture and very seedy on the outside.

Leisure Partner

6/10

Pleasant

25 May 2024

Michael

Paid thru Expedia. Had to pay again at property. Received room w monthly construction workers already in it (after carrying a dog up the spooky stairs). Owner showed up and gave me everything I was supposed to receive but was told was unavailable. Hmmm? Room was fine otherwise. Except I paid twice for it and getting in was enraging.

Business_and_leisure

10/10

Exceptional

25 May 2024

Sarah

Staff was kind and helpful. Receptionist noticed I was very tired and give me a bottom floor room close to the front. Able to park right outside the side door. Room is spacious and clean. TV works well. Climate control works well. I have to admit that I haven’t stayed at a RRI since I was paycheck to paycheck 20 years ago—now I am a 4 stars or more girl. Was desperate today b/c felt ill and could not drive anymore due to exhaustion, was an hour away from destination and just couldn’t make it. RRI saved me.

Leisure Self

10/10

Exceptional

25 Apr 2024

Nancy

Have liked ref roof and especially the no fee for a pet

Leisure Pet

2/10

Poor

09 Apr 2024

John

No hot water.man at the front desk was very rude.refused to refund us our money.beds where very uncomfortable.

Leisure Partner

2/10

Poor

29 Jan 2024

Plutarco

Noises all night and next morning, nobody was in the reception to dropping off the card!!

Business Partner

8/10

Excellent

28 Jan 2024

Verified traveler

You get what you pay for at this hotel. Bare minimum. The hotel is not a clean place. You will find roaches and the smell is pretty bad. Good lucking getting clean linen.

Business

2/10

Poor

30 Dec 2023

Anthony

I checked in and the guy was very nice that checked me in. I went to my room started to get settled in and took a shower and I came out and found to Cockroaches walking acosss the fridge one on the desk and returned back to bathroom to have found another one. I gathered up my stuff and went to the front desk. I asked the guys for a full refund due to me having roaches in my room. I went to show him my video I took and he said no need to show me and advised he would do the full refund. I felt like he knows they have a roach issue due the fact he was so quick to offer my money back.

Business Self

2/10

Poor

27 Nov 2023

Verified traveler

Horrible service, unclean and contains bed bugs

I do not recommend staying at this hotel. The front staff was not very hospitable...it took a while for someone to come out to check us in and we werent able to speak to anyone to check out. The entire facility had a horrible smell of drugs (ie marijuana). The staff cleans the rooms and bangs doors in the middle of the night, which makes sleeping difficult if you are a light sleeper. And most importantly...our sheets were dirty...there were stains on the pillows and sheets and appeared to be crumbs in our bed. During my stay, I incurred numerous bug bites, which after some research, i discovered are from bed bugs. I had found what appeared to be exoskeletons of bugs under the matress cover on the bed. The bites are so bad and causing a rash all over my arms, back and ankles. I would never stay here, unless you like the smell of pot and being eaten alive by bugs.

Friends_and_family Family

10/10

Exceptional

09 Nov 2023

Joseph

Red Roof Inn

Everything was good. Would stay here again. Very good value. The only thing I would improve is that it is nice to get an itemized bill at checkout to remit to your employer.

Business

6/10

Pleasant

03 Nov 2023

Paul

Fine value for price

Leisure Self

10/10

Exceptional

22 Oct 2023

Verified traveler

great deal

Great for the money. 2nd time there.

Self

4/10

Poor

09 Jul 2023

Ruth

Likes… bed was comfortable, area was quiet, safe… card key necessary for building entry, then into room, room was clean. Staff members were polite and helpful.
Dislikes.. the property is in major need of updates and repairs. The organization is cumbersome to say the least.
1. No elevators.. it was no problem for me but those who are handicapped.. this would be a major issue if an individual needing extra assistance was on second or third floors.
2. In order to get to your room, it was necessary to enter via doors outside and up steps. Again cumbersome for entry. It took a while to figure out how to navigate the building.
3 very funky/ bad smell on floors— from musty to” something is decaying “!. While this wasn’t the case in my immediate room area, I did not have to walk far on any floor long to experience a gagging sensation.
5. Overflowing dumpsters were in close proximity to the building entrance.. This gives the feeling of being in an unsafe, sleazy area.
6. No continental breakfast
I did consider checking out and staying elsewhere but I would have lost the $ 117–

Leisure Self

4/10

Poor

03 Jul 2023

David

Bed bugs

Service was pretty good but after checked into our room and got settled, we found a live adult bed bug on the bed. After looking further we found several dead ned bugs and other signs of bed bugs. When we informed the front desk they gave us a new room and that one appeared to be clean. Needless to say we were quite freaked out about it and petrified that we’d be bringing bed bugs home.

Friends_and_family Friends

8/10

Excellent

15 Jun 2023

Chuck

Room was adequate, no coffee, etc. walls had damage, not serious but something that should have been repaired.

Partner

8/10

Excellent

14 Jun 2023

Ilene

Fine stay

Stopped midnight-ish in our traveling and Riraj, at the front desk was very nice.
Hotel has been recently renovated so was pleasant and comfortable. Area around hotel looked a little sketchy, but on the whole was safe and quiet

Partner

2/10

Poor

09 May 2023

Bryce

Had to call for 20 min till someone answered to check in then they gave us the wrong room

4/10

Poor

18 Apr 2023

Paula

.

Leisure Partner

6/10

Pleasant

20 Feb 2023

Teresa

The property was ok until we found a roach in the bathroom

Leisure Partner

2/10

Poor

30 Jan 2023

William Hamm

DO NOT STAY HERE

8/10

Excellent

01 Jan 2023

Sandra

I would stay here again

The room and service met my expectations for the price paid. My special requests were that it be clean, no mold or mildew and free of bugs and rodents. The front desk was helpful in allowing me to see the room prior to bunking in and sending maintenance to fix the broken toilet lid the next morning. The microwave and fridge were very clean and in excellent working condition. There is coffee after 8:30am in the lobby. My room had a coffee maker and hairdryer in good condition. Our room had a funky smell but once I cleaned the air filters on the heating/ac unit( ur welcome RR!) and gave it a spray of deodorizer it was fine. The windows opened and closed and locked. There are grocery stores, coffee and restaurants in walking distance. Housekeeping was friendly.
My only complaint would be the small strip of grass, bordering the parking area. I called it the sh$t strip where all the dogs go. It was gross and needed cleaned up. Also I believe some folks may be living in the rooms as they came outside to smoke and walk dogs in pajama pants all day long. This may be what the prior ‘seedy’ comments were referring to. We were not disturbed by this and had no issue. About a block or 2 down off Wayne ave there is an organic dispensary. Smelled it soon as I was on the exit ramp off I-81. Again it didn’t affect my stay but it’s helpful to know your surroundings.

Friends_and_family Family

10/10

Exceptional

27 Dec 2022

Melanie

Enjoyed staying here

It's a decent quiet place to stay in. No one bothers you. The staff is there when you need them. Everything you expect from a hotel at a great price. The rooms are clean.

Friends_and_family Family

6/10

Pleasant

22 Dec 2022

Joshua

Ok for the money

The 1 night stay was decent for the money. But the room had a sickeningly sweet smelling air freshener that was hard to tolerate all night and a few light bulbs were out. Still, you get what you pay for and I didn't expect this to be a resort. The room had a nice desk with power outlets on it, as well as a microwave and refrigerator which was nice.

Self

10/10

Exceptional

19 Dec 2022

Lynda

Red Roof Inn Rocks!!!

Enjoyed the Comfort, Cleanliness & Courtesies extended to us by the Wonderful Staff.

Friends_and_family Family

8/10

Excellent

21 Nov 2022

Theodore

Comments

Enjoyed my stay at red roof. Comfortable bed. Only concern was no elevator.

Self

6/10

Pleasant

01 Nov 2022

Marsha

Room wasn't terrible, the staff was very friendly and helpful. The stairways and halls were in need of cleaning. The shower in our room was not good. I would not go back.

Leisure Family

2/10

Poor

22 Sep 2022

Allen

The worst I have ever experienced in many years Of travel

Leisure Pet

4/10

Poor

09 Jul 2022

Renate

Room was o.k. for first night. Second night there was waste water in the bathroom, and we had to move to another hotel. We have not received our refund yet!

Leisure Family

4/10

Poor

09 Jul 2022

Kate

The place was stinky and sketchy. We had to move rooms because the first room smelled so bad. The building exterior makes it look like it should be condemned. No breakfast either, not that I would want to eat anything made in that building. Cigarette burns all over the blankets. For the price I expected a lot more. However, the front desk was nice enough to switch us from a really stinky room to a less stinky room. I would never recommend this place. We should have just slept in our car.

Leisure Family_with_children

4/10

Poor

28 Jun 2022

Matthew S

Room had a feeling over overall dirtiness.

Leisure Family_with_children

10/10

Exceptional

13 Jun 2022

Rachel

Dog Friendly, Clean, Friendly.

I stop here every time on the way from NY/NC or NC/NY.
Always a pleasant experience and the staff is friendly and welcoming. Jay is the best!

Self

2/10

Poor

06 Jun 2022

Wendy

The receptionist scammed me, he told that my reservation what’s not for that day, and made me make a other one, more expensive

Partner

6/10

Pleasant

21 May 2022

Maryanne

There was water damage in the bathroom that made us feel like we were in a tenement building. There was a burn mark on the bedspread and we had a non-smoking room. Otherwise the room was ok for the age of the facility.

Leisure Partner

2/10

Poor

11 Apr 2022

Charlotte Le

The place was NOT as pictured! Old, dirty and smelly. The room we were given must have been a smoking and pet friendly room. The \"clean\" towels had hair on them, the sheets had cigarette holes in them. So gross, we left, we booked a room in a different hotel. Will never go to a Red Roof again!

Leisure Family_with_children

2/10

Poor

03 Apr 2022

Lisa M.

The gentleman who checked us in was fine. The hallway and rooms have a smoke odor. The first room we were checked into had a running toilet so they gave us another room. The shower did not drain. It was like taking a bath and shower at the same time. The mirror, around the bathroom sink, the end table had a smeared film on them. It was just not clean at all.

Leisure Family

6/10

Pleasant

11 Mar 2022

Charlene

Good price. Sheets were not comfortable, somewhat picky. Terrible smell in the hallway.

Leisure Partner

6/10

Pleasant

23 Feb 2022

Jean

room was ok but smelled like cigarette smoke.

Partner

4/10

Poor

09 Nov 2021

John

Nothing unique. There are several competitor options from which to choose in this area offering much higher quality at lower rates. Never settle for this overpriced mediocracy

Business_and_leisure Self

8/10

Excellent

23 Oct 2021

Donald

It was not directly on the Interstate and therefore quiet. On the other hand, the room was austere (eg no facial tissue) and floor was vinyl planking and cold and noisy. The room was non-smoking, but the aroma of lingering smoke was almost unbearable. We toughed it out but probably shouldn't have. Pets stayed for free (that's a BIG plus) and access was easy for dog to get outside. It was convenient to dining,

Leisure Pet

10/10

Exceptional

21 Oct 2021

dennis

Everything was good for a older hotel

Business Self

6/10

Pleasant

21 Aug 2021

Verified traveler

Nice beds and pillows. Great shower. No wifi

Leisure Family

8/10

Excellent

16 Aug 2021

Janie

Friendly

Friendly staff

Friends_and_family Family

2/10

Poor

18 Jul 2021

Adrienne

They cancelled my reservation while I was driving. States they called me but they never made the attempt to call. Blamed me for not checking my email. I was driving and do not check my email while I am physically driving. Unprofessional and do not recommend.

Self

4/10

Poor

23 Jun 2021

Verified traveler

Very disappointed in the overflowing dumpsters of trash. Items laying outside door that had caught on fire and was just left there.

Also, checked in and guest services was pleasant however went to room and the bed was messed up as if it was someone else room and the bathroom was a mess. Went back to guest services and had to get another room however no apology for the inconvenience. No breakfast was served as stated which I understand due to covid however covid bands are slowly lifting and they could advised guests of that.

Business_and_leisure Self

8/10

Excellent

19 Jun 2021

Rick

Nice hotel but lousy WiFi!!

The room was very nice. It looked like it was recently renovated. Overall the stay was good but their WiFi was awful! Hard to get on and hard to stay on. It sucked!!!

Business

6/10

Pleasant

05 May 2021

Verified traveler

Nice clean hotel

Great location with access to restaurants. I have no complaints with the hotel itself, except that there were several other customers that hung out in doorways smoking and swearing. Not pleasant to walk past. One guy forced his way in as I entered and said he didn’t want to deal with the “F-wad at the desk”. I wasn’t going to confront him or try to get in his way, but I did report him to the front desk agent who was a very nice guy. Very professional. Just not great clientele. Beds were comfy and room was very clean.

Friends_and_family Family

10/10

Exceptional

04 May 2021

Nancy

Restful stay!

I enjoyed my stay at the Red Roof Inn Chambersburg. I'm in the process of moving and was pretty stressed out, but the room was quiet and restful.

Self

6/10

Pleasant

18 Apr 2021

Verified traveler

A decent place to lay your head for the night but could use some updates.

Friends_and_family Family

2/10

Poor

15 Apr 2021

Daniela

JUST DONT

I left as soon as soon as the stench smacked me in the face. Between the area and the smell of the room my family decided it was safest for us to leave. I asked for a partial refund at the front desk and was told to call hotel.com. After 5 hours i finally got a call back and was told that nothing could be done about a refund BUT that their management would be contacted and i would get a call back. Its been been 4 days and nothing. We literally walked, we gagged from the smell and turned around. The smell wasn't even the worst part. There was some body shop connected to the hotel which was open and anybody could walk right in through the back. This is by far the shadiest place ive ever booked a room in. The fact that no one even bothered to contact me is pretty bad too. Ive been traveling cross country and not one issue with any of the places. I was hoping hotels.com would at least help out but that didn't happen.

Friends_and_family Family

10/10

Exceptional

10 Apr 2021

Verified traveler

Ive stayed at multiple places in the area. This the ONLY place that is worth the cost. So far.

Business_and_leisure Self

10/10

Exceptional

08 Apr 2021

Verified traveler

everything

Leisure Family

6/10

Pleasant

07 Apr 2021

Verified traveler

Good review

We had a clean room up on second floor but had requested first due to two people who use canes just needed a bed more than a argument

Friends_and_family Friends

8/10

Excellent

05 Apr 2021

Verified traveler

Quick stop. Easy on and off from 81

Family

2/10

Poor

21 Mar 2021

Michael

Third room there in a row that was disgusting it was filthy they don't even clean the floor properly get all the carpet freshener up off the floor to try to make the room from smelling like pure filth you can smell mildew musty nasty smell and the comforters had burnt holes in them walking in that room was like walking into the thirties

Business

8/10

Excellent

26 Feb 2021

Verified traveler

the nightly rate was good for the area it is in, this staff were kind and quick with check in, however it was pretty noisy at night upstairs and next to my room, tolerable but not what I was looking to deal with at 2:30-3 am

Leisure Partner

8/10

Excellent

17 Oct 2020

Verified traveler

Nothing here to either like or dislike. Staff was friendly and helped me with directions to the facility.

Leisure Pet

4/10

Poor

11 Oct 2020

heavens

Not the best stay

We requested a non-smoking room but it still smelled intensely of smoke. So much so to where we needed to go out and buy fabreeze, which still didn’t help. The pillows were also flat. Other than that it was alright. The service was great from the people at check in and check out.

Partner

10/10

Exceptional

06 Oct 2020

Verified traveler

Came in with a group of seven and several rooms. The staff were extremely helpful and accommodating. Building is a bit old and some of the furniture is nicked a bit, but the flooring and bathrooms have been recently redone. A great value for the money.

Business

10/10

Exceptional

04 Oct 2020

Joan

Comfortable beds, safe inside halls even though you could smell cigarette smoke.

Partner

8/10

Excellent

20 Sep 2020

Verified traveler

We reserved a non-smoking room and it smelled of cigarettes.

Leisure Partner

8/10

Excellent

03 Sep 2020

anne

The desk clerk was extremely helpful. It seemed everyone smoked right outside the entrance that was beside our room causing it to smell like smoke. The overall stay was considered very good.

Partner

10/10

Exceptional

17 Aug 2020

Cyrenna

They were amazing and the room was so clean. Comfortable Bedding as well! So nice to go to such a clean room with the pandemic circumstance! We felt safe.

Partner

2/10

Poor

31 May 2020

Verified traveler

Hall way smelled of cigarette smoke room needs more attention.

6/10

Pleasant

21 May 2020

Verified traveler

The tv didnt work and the ac didn't work. You could smell the pot as soon as you walked down the hall.

Friends_and_family Partner

6/10

Pleasant

28 Mar 2020

ce

We were traveling north from a winter in the south. Just an overnight in the midst of the coronavirus shut-down. Very minimal contacts. Barely populated but adequate. It's not really fair to make an evaluation based on the situation. We have stayed at Red Roofs before, and I would stay here again.

Leisure Friends

8/10

Excellent

15 Mar 2020

Harry

The staff were very helpful and friendly, particularly Linda who helped me work around the GPS non-existence of the address. Property is very pet friendly with several exercise designated areas.

Leisure Pet

10/10

Exceptional

03 Mar 2020

Christine

Great place to stay

It is a very quiet place to stay very comfortable and staff is wonderful

Self

10/10

Exceptional

28 Feb 2020

Verified traveler