Name: Hawthorn Extended Stay by Wyndham Chambersburg
Address: 1123 Lincoln Way East, Chambersburg, 17201, US

4/10

Poor

23 Jul 2026

Treneshia

I wish I could say my stay was pleasant, but unfortunately, it was not. I booked online with ease and had no issues there. Check-in was easy, and the staff were present and friendly. I entered my room and began to settle in. I noticed ants and bugs in the refrigerator. I went downstairs, reported the issue to the staff, and requested to be moved to another room. My request was granted. I was given another room and an apology, which I appreciated. I relocated to my new room, settled in for the night, and went to sleep. The next day, I extended my stay for another night and ran some errands. I was gone all day and for the better part of the night. During that time, I did not have any issues. I left one more time that evening and then returned. Upon my return, I ate, watched TV, and began to settle in for the night. Not long after, I noticed something crawling on the sink. I got up to investigate and discovered it was roaches. I immediately attempted to kill them. I noticed more roaches crawling out of the sink. I reported the incident to the staff and requested a refund, but was informed that he was unable to handle the request and that I needed to speak to the manager, who would be there in the morning. I slept in my car and found two roaches hiding in my bag. I dumped everything out in the parking lot and killed them. I spoke to the manager in the morning, told him what happened, and showed him proof. I was issued a refund and an apology. But I'm still traumatized.

4/10

Poor

20 Jul 2026

Susan

My colleague and I had rooms on the first floor/ground level -- both rooms had a bad smell (mildew, animals, maybe stale cigarette smoke, a combination of all of this), and both of us had dampness on all the floors and surfaces. The rug in my room was entirely damp, and the tiled floors were slippery with a dampess on them as well. Because it is a longer-term stay facility, clearly there were many families there with pets, cooking smells, etc. -- it was a very unpleasant stench in both the hallways and the room. The staff were perfectly friendly, and the lobby area is nice. Perhaps the upper floors are better, but the ground floor was ROUGH. Also just has a bit of a rundown feeling to the rooms and the bathrooms -- again, it may have just been our floor.

Friends_and_family Friends

6/10

Pleasant

18 Jul 2026

Jill

The staff was awesome, but the property is just yucky inside and out. There is a very distinct litter box type smell everywhere. The sheets were not clean. The room was very smelly. The bathroom was very musty. The door to our room was also painted shut so it was incredibly difficult to open. I wish the property owner would provide their amazing staff with a building worth being proud of.

Family

4/10

Poor

18 Jul 2026

John

The cleanliness of the room was lacking. Bathrooms in particular were sticky and had an odor. silverware in the kitchen was not clean. Super bright lights outside that shone through the windows all night.

Friends_and_family Family

2/10

Poor

17 Jul 2026

Mark

Stayed here with a group of families for a baseball tournament. Every family complained about how badly the room smelled and how dirty it was. Two of the rooms we were in had the water shut off for third floor construction so we had no water for half a day. My room was infested with ants, especially in my bed. bathroom door did not close all the way there’s no place to hang wet towels. I would not recommend this hotel to anyone.

Family_with_children

4/10

Poor

14 Jul 2026

Polly

Our room had such a terrible musty smell which upset my sinuses to point I had to get medication to help me breathe. The door to our room stuck so bad that we had to hit with shoulder to get it to open just to get into room. Getting out I had to yank really hard with both hands on the door handle to force it open.

Family

4/10

Poor

12 Jul 2026

Matthew

I took our family here for Gettysburg bike week.. the hotel itself was in a great location but the staff was awful! When we arrived, the man at the front desk was on the telephone. We stood there for 30 minutes waiting on him to be done or someone else to come check us in then the next morning my mother and daughter went down to have breakfast and the lady down there was very rude to my daughter and other people that were staying there. They watched everything you did when you were trying to get food we stayed two nights here and were pet friendly, which was great but we had a room that had a kitchen and we’re not allowed to bring anything up to the room from breakfast downstairs. I’m a bad diabetic and my sugar had dropped in my little girl was going to bring me up eggs and the lady got very mean with her. Another woman was down there going to bring food up for her children and she was very rude to them as well on the day of checkout, I went down to drop off the keys and once again the man at the front desk was on the telephone so I stood there and waited and waited and waited. He then was still on the telephone pull the keys out of my hand was let go. We cleaned up our entire room. It was perfect as like the day we got there and for some reason they charged my credit card for $10 and have no reason why I will not be staying here ever again

Family_with_children

10/10

Exceptional

07 Jul 2026

Lauren

Enjoyed my stay! Checked in at midnight, staff was very helpful, breakfast was good and room was clean. Lots of space in rooms, great shower.

Self

10/10

Exceptional

06 Jul 2026

Angela

Great stay again!

Pet

4/10

Poor

06 Jul 2026

Amanda

The beds were extremely uncomfortable. There were little ants crawling over the end table. The breakfast was terrible. It seemed like everything was watered down. The only good thing was that the pool was amazing!

Family_with_children

10/10

Exceptional

05 Jul 2026

elizabeth

Very nice hot breakfast.

Self

6/10

Pleasant

05 Jul 2026

Adam

Beds seemed clean, breakfast area dirty from use and not kept up during hours.

Family

10/10

Exceptional

02 Jul 2026

Ismael

Good cost-value ratio

4/10

Poor

29 Jun 2026

Gerard

This property is very tired. Every aspect, with the exception of the front lobby, is rough. If you don't care about property cleanliness, overall rough decor and smelly rooms and halls, this is a cheap place to stay. I will say the beds were comfortable so there's that. I wanted to rate this higher as a Wyndham property but it falls very short of what one expects from Wyndham. This is an honest review to assist others in deciding if this is where they want to stay and by no means meant to disparage the staff.
The restaurant next door was okay and alleviates the need to drive for dinner after a long day on the road.

Family

8/10

Excellent

28 Jun 2026

LEVI

All good

Family_with_children

8/10

Excellent

28 Jun 2026

LEVI

All good except people fight outside room.

Family_with_children

2/10

Poor

27 Jun 2026

Jeffrey

Our room was dark, dingy and awkward. On-line booking was for a King bed, but this room had a queen. Bathroom shower was dirty and unclean. Sliding door safety lock was inoperable to our ground floor balcony that is easily accessible from the outside. Apparently, this was the last room available in the hotel. We booked for two nights but only stayed the one and booked another room elsewhere.

Partner

6/10

Pleasant

26 Jun 2026

Ian

Overall, the property is reasonably clean, albeit heavily worn - it's been around a while. It It is physically joined (same building) to a diner, with which it shares a parking lot. The majority of the available parking is at the diner end of the building, not the hotel end - meaning that if you arrive late at night, you'll almost certainly have to park far away and carry all your luggage in.

My biggest frustration is that I picked a specific room configuration - one with multiple queen beds - and prepaid for the reservation to take advantage of lower pricing. In between when I reserved the room and when I actually arrived, the hotel decided, with no warning, that I really didn't need the two beds and assigned us to a single king bedroom - which doesn't properly hold the number of travellers I had. No mention of this at check-in - I walked to the room, at the other end of the building, to find out what had transpired by accident. A call to the front desk essentially told me, \"You don't really need it, do you? We only saw one name on your reservation!\" The hotel was sold out - in other words, the room I paid for went to someone else - forcing us to improvise and sleep on the floor with a mat and extra pillows.

So - definitely a case of not getting what I paid for and certainly not what was shown in the pictures the hotel provided. If you need a hotel that gives you what is on a Hotels.com confirmation email, look elsewhere.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Heidi

The staff were very nice. Our room was amazing, very clean. Everything we needed was available.

Family_with_children

10/10

Exceptional

22 Jun 2026

Brian

Outstanding team everything was great really enjoyed my stay staff was real friendly

Partner

6/10

Pleasant

22 Jun 2026

Kristin

Room was good for the price. Phone didn’t work. Shower pressure was great. Breakfast was cold. No coffee. No extra beds. No dish soap no salt but they had pepper.
Room was next to an exit door that was so incredibly loud everytime someone went out it.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Brandi

The hotel itself has a musty smell throughout. The breakfast was ok..they had the oatmeal toppings out but no oatmeal. Parking is very tight so plan accordingly especially with larger vehicles.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Sierra

Our room could have definitely used a better cleaning and some updating as the sliding glass door or bathroom door would not lock. However, the staff were very kind and helpful and overall it was a good budget option for the night with breakfast available the next day. We loved having a private balcony to sit outside and enjoy the night air.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Frank

It was an inexpensive property with a good breakfast.

2/10

Poor

19 Jun 2026

Nadim

Poop bugs, dirty and stinks of festered urine and pet droppings

Self

2/10

Poor

19 Jun 2026

Nadim

The place a dump, smells like a litter box crossed with a pet cemetery, and stench of burned oil and curry. The room had a coffee maker and toaster in the kitchen, but no outlets, hallways and floors in elevator common are and else where were filthy, looked ceramic and marble were mopped with sewage water. The carpets stained and the entire premises smelled putrid with urine and poop. I came late and prepaid for a few days, my choice was to keep the porch door open all night with the fan on , also had to buy air refresher to mask the stench of FESTERED URINE AND PET DROPPINGS. If you don’t like spiders, I don’t, big spiders in the room, cob webs all over the balcony with huge menacing spiders. Mesquitos are flying and buzzing / bitting all night. For the price being comparable to adjacent properties, I wouldn’t even let a pet stay there. Overall the worst hotel experience I ever had in the distant past!

Self

2/10

Poor

19 Jun 2026

Anne Kristelle Stephanie

There were cockroaches in the room, and the shower smelled bad in the evening.

Self

10/10

Exceptional

18 Jun 2026

michael

Clean and well lit lobby,friendly staff
Newly renovated rooms

Self

2/10

Poor

17 Jun 2026

SHAWN

lady screaming cuss words for an hour straight, place is sketchy looking, solid weight room and good sized rooms, adequate breakfast,

Family_with_children

10/10

Exceptional

16 Jun 2026

Cynthia

I wasn't sure if the extended stay was what I wanted to book, but the prices were reasonable and the rooms were nice and clean. It was a comfortable bed and the room was just enough for what I needed. I also enjoyed the pool. The breakfast was decent especially the waffles. So all in all I would stay there again.

Self

10/10

Exceptional

15 Jun 2026

Chavella

Great job maintaining the hotel

Self

6/10

Pleasant

15 Jun 2026

Vanessa

Parking was terrible. Hotel was relatively clean, hallways smelled bad. Rooms were very big and clean. Kitchen area could use upgrade. Back door would not open but employee got it open and then it would not lock. Used chain. Pool was nice but very slippery. Overall good experience.

Family_with_children

8/10

Excellent

14 Jun 2026

Rebecca

The room was OK in terms of cleanliness - not great but not terrible. The rooms were updated a bit and looked good. Issue was my husband had an allergic reaction to their bedding- it turned him red, itchy, and enflamed. Had to dose him with benedryl as it was too late at night to do anything. I would highly recommend hypo allergic detergent.

4/10

Poor

14 Jun 2026

Selvin

Tenía olor feo y el agarrador de la puerta de la ducha estaba dañado informamos y no lo fueron a reparar

Family_with_children

8/10

Excellent

14 Jun 2026

Michael

Clean toom

Family_with_children

10/10

Exceptional

13 Jun 2026

kenneth

Excellent place to stay!!!!!! Will stay again.....

Family_with_children

10/10

Exceptional

13 Jun 2026

Anthony

The room was clean and quiet

Self

6/10

Pleasant

10 Jun 2026

Julie

Check in was super easy. We left early in am and nobody was at the desk. Breakfast was good. Older hotel that has been repainted. Some dirt on floor in bathroom. We got a suite and had 6 people in room with no extra towels or bedding for sofa. Not a bad place for the price.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Mary

Breakfast could have been better.

6/10

Pleasant

06 Jun 2026

Michael

Extremely thin walls. You can hear talking in the next room. Thankfully they weren't doing anything we didn't want to hear. Unfortunately for them, they may have heard something they didn't want to hear.... Everything else was nice. Breakfast was great.

Partner

2/10

Poor

05 Jun 2026

Daniel

Go anywhere else the pool makes you feel oily when you get out of it. The breakfast is a joke and the staff barely speak english

Partner

4/10

Poor

04 Jun 2026

Tracy

The room itself wasn't bad, it was cleanandcomfortable. It's the area that made our stay feel unsafe. Parking is horrible, very tight. Drug deals going on by the dumpster, right out of our window, we saw it all! And the staff, the 1 I dealt with acted like we were bothering her when checking in. She kept saying my card declined, after 20 minutes she finally tells me I need the card I booked with. She had my card and could see it was a different card, but continued to run it. Then my security deposit took a month to be returned and it was only after I called them about it. Place is ok if you're just passing through but anything more, especially if your traveling with the family, spend the couple more dollars and stay elsewhere!

Family

4/10

Poor

03 Jun 2026

Roberto

Was a great and affordable hotel to stay in until 3 days into our stay we were told we would have to move to another room because we have a service dog and there's an apparent issue with having a dog and a room with a balcony. Mind you my dog wasn't out on the balcony for more than 5 minutes in 3 days but we were out there with her and she isn't going to jump. She also doesn't bark or do anything for there to be a reason to not allow us in that room. This would be understandable if it was told to us upon check in being that they were aware of the dog but to expect us to move everything to another room that doesn't even have windows that open and to pay the same price is just ridiculous. I feel discriminated upon due to the fact I have a service animal.

Partner

8/10

Excellent

01 Jun 2026

robert

It was mostly quiet especially later in the evening. It was fine for a one night stay. Parking was tight but I found a spot. Breakfast was ok. It was a good value at <$100.

10/10

Exceptional

31 May 2026

Johnny

The staff was great always greeted you with a smile and willing to ask if you needed help! Food was fresh in the morning. We got a suite and definitely would book again.

Friends_and_family Family

2/10

Poor

31 May 2026

Sarah

The entire hotel has an overwhelming smell of curry everywhere in it. The pool is NOT heated and was freezing cold. The water did not smell of chemicals, however the water had a funky smell. The first room I was in, I had to be moved- there was what appeared to be dried blood on the comforter and hair in the bed. I complained to the front desk and was put in a different room. I was told the new room was a very good room- it was not! The new room was smaller than the original room. The bathroom was filthy, the shower nozzle was barely secured to wall. The air conditioner was loud. Doors were slamming all night and someone was smoking weed which was overpowering and making my room smell. The pictures on the Internet are definitely edited using AI, this hotel does not look anything like this at all. It is significantly run down inside and out. The staff were more bothered by me than showing a willingness to help. I first asked for a room around someone I was traveling with, which they refused to accommodate. Then staff were annoyed when I complained about the dirty bed in the original room, at which the response was “I can just refund you” but then he decided to get me another room. I would NEVER recommend this hotel to anyone. It was definitely a very old hotel that they slabbed some new paint in the walls. The carpet is gross, the walls have stains, there is dirt build up in every corner. This is by far the worst hotel I have ever stayed in.

Family_with_children

8/10

Excellent

29 May 2026

Jose

I didn't have breakfast at the hotel.

Self

10/10

Exceptional

29 May 2026

Hunter

Front Desk is extremely helpful and quick to resolve issues i had during my week long stay

Shower and bathroom are the best maintained parts of my room, was disappointed to see several large cobwebs in all the corners of the ceiling in the rest of the room.

Dishwasher and several kitchen towels are provided along with a decent sink but no soap to be found in the room.

Self

2/10

Poor

27 May 2026

Jason

You have to

10/10

Exceptional

24 May 2026

LeRoy

On duty manager was very accommodating as we were a late addition, went out of his way to get us a room, accessible, next to the elevator. Would absolutely recommend this motel.

Partner

8/10

Excellent

22 May 2026

Mariela

Exclente atención

Friends

8/10

Excellent

22 May 2026

Eduardo

Excelente atención solo tienen que mejorar la condición de las habitación olía un poco a moho y lls conéctores no servían algunos

Family_with_children

10/10

Exceptional

21 May 2026

Douglas

Property was well maintained and kept clean. Breakfast was good.

Self

6/10

Pleasant

20 May 2026

Rebecca

The room was nice. However it definitely smelled of food(curry?) The bathroom was not very clean

Self

8/10

Excellent

19 May 2026

Travis

Nice and quiet, clean rooms Has everything you need service is pretty good not sure about the breakfast because I leave too early to get it been coming here for the last four weeks was staying to Hampton but this place is cheaper and better

Self

10/10

Exceptional

18 May 2026

Sarah

Our room was perfect! Everyone and everything!

Partner

10/10

Exceptional

18 May 2026

Ryan

The room was quite nice for my 1 night stay.

Self

6/10

Pleasant

18 May 2026

Anabel

The hallway carpet have a bad odor smell

10/10

Exceptional

18 May 2026

Robin

It wa very clean. Nice service. Good breakfast.

10/10

Exceptional

18 May 2026

Keith

Everything was great and clean

2/10

Poor

17 May 2026

Joseph

Cold breakfast, cockroaches, bad and broken beds, staff terrible English.

Business

10/10

Exceptional

14 May 2026

KEVIN

Really nice place with a great location. I will stay again.
Overall I was very happy.

Business

10/10

Exceptional

11 May 2026

Halisha

We stayed one night, it was probably the cleanest and nicest room we have stayed in for the price. Had a great kitchenette which was a bonus and bed was comfy and clean. Staff were polite and helpful. Would stay again

Partner

4/10

Poor

09 May 2026

Nathan

The room was filthy ants everywhere, my son took his sandals off and has black dirty feet within 5 min. Carpets are terrible ideas for hotels. Everything else was good but the cleanliness was terrible

Friends_and_family Family

8/10

Excellent

06 May 2026

Laurie

Room was clean and comfortable. Breakfast had a good variety.

Self

4/10

Poor

03 May 2026

Ashley

Pictures did not match what the place actually looked like. It was not very clean. Minimal parkjng, the place smelled bad. Rooms were so small, beds were so small. Overall cleanliness was not great. Do not recommend

Family_with_children

6/10

Pleasant

30 Apr 2026

Maria

It's good, but the TV doesn't work and the pool water is very cold.

8/10

Excellent

29 Apr 2026

Jennifer

The staff was wonderful. Very helpful and kind. I asked for towels in the pool area & the lady came back with them right away. My room was super clean and looked to have been updated recently. I enjoyed the bed covers & pillows. They were all very comfortable. Breakfast was the usual waffles, eggs, & sausage. Everything was kept full & hot. The hotel is older but updated. The pool is large & goes all the way up to 8 feet. Which is hard to find. I would definitely stay for an extended visit as the kitchenette & comfort of the room would be worth it. Very affordable also.

Friends_and_family Family

6/10

Pleasant

28 Apr 2026

Alycia

The overall stay was decent and the staff was friendly. It would have been better if the stove in my room actually worked and the utensils were not cleaned. The pool and other main areas were clean

Partner

10/10

Exceptional

27 Apr 2026

Melissa

Yes

Family_with_children

10/10

Exceptional

27 Apr 2026

Tiara

Clean room and nice staff

Partner

2/10

Poor

25 Apr 2026

Amanda

Hotel was yucky, dirty and actually very scary. The kids cried all night. The pool was locked before 10pm and overall it was terrible and I have stayed in some bad hotels, this was the worst!
Would never ever stay here again, even it if was free!

Family_with_children

8/10

Excellent

24 Apr 2026

Jesus

Hot breakfast was excellent…. The building is older and has a smell to the carpet… would benefit from a face lift

10/10

Exceptional

20 Apr 2026

Gregory

The room was clean. Two complaints. Very little hot water in the evenings. No towel racks/hooks, in the bathroom, to hang up your towel. Otherwise, great stay, great location and, I will stay there again, next time I travel to that area. Thanks.

Partner

2/10

Poor

20 Apr 2026

Robert

Staff complaints