Candlewood Suites Chambersburg

10/10

Exceptional

01 Mar 2026

joan

It was a great stay and the room was perfect.

10/10

Exceptional

20 Feb 2026

Jennifer

Clean comfy room & welcoming staff.

Self

10/10

Exceptional

26 Jan 2026

Robert

Courteous staff

10/10

Exceptional

23 Jan 2026

Richard

Room and facility was clean and everybody’s very helpful

Business Self

10/10

Exceptional

22 Jan 2026

Richard

Everything was clean and in its place very nice place to stay

4/10

Poor

09 Jan 2026

Tyler

The floors were disgusting with stains everywhere and the ceiling had things splattered on it. The bed is extremely uncomfortable and the couch is old and dirty. Everything was stained.

Leisure Partner

8/10

Excellent

28 Dec 2025

William

The staff was courteous and the room was pretty clean, but the bathroom was a bit dirty and we did not have hot water last night.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Richard

the room was clean staff was pleasant and courteous and helpful

Leisure Family

10/10

Exceptional

26 Dec 2025

Kristi

Clean room with lots of amenities! Very functional and efficient space in the room. Love the recliner option!

Leisure Self

10/10

Exceptional

21 Dec 2025

Mary

Very clean room, staff was great. On site laundry is great and they have some kitchen appliances you can borrow if you want.

Business Self

8/10

Excellent

06 Nov 2025

Susan

Good room

Partner

8/10

Excellent

27 Oct 2025

Diane

Could not figure out the stove top.
Dirty dishes in dishwasher. I cleaned then!
Hair dryer did not work and there was no safe in the room as stated on website

10/10

Exceptional

27 Oct 2025

Tara

The hotel was very clean and nicely decorated. The hotel staff was friendly and helpful. Plenty of choices for food nearby but very crowded with long wait times for seating.

Leisure Family

10/10

Exceptional

26 Oct 2025

Valerie

Okay but needed breakfast

Leisure Family

8/10

Excellent

24 Oct 2025

James H

Great little kitchen. Place was spotless.

Leisure

10/10

Exceptional

18 Oct 2025

Richard

Had everything that I needed

Business Family

10/10

Exceptional

03 Oct 2025

Christine

Staff was friendly, check in went very smoothly.

10/10

Exceptional

23 Sep 2025

Carlise

Very kind staff and quick check in process

Leisure Self

8/10

Excellent

21 Sep 2025

Joseph

Close to excellent with improvements.

Room was fine. The bed was clean and comfortable. The kitchen needs the disposal unit replaced. The bathroom toilet needs the flapper replaced. The toilet kept burping all night long.

Self

8/10

Excellent

21 Sep 2025

Richard

Couldn’t ask for a more convenient location. Walk to many restaurants! Hotel was nice. Gym was good. No food included but you have a full kitchen and fridge. So as long as you know that, it’s a great place!

Business

2/10

Poor

02 Sep 2025

John

We made a mistake on the website, for the original order, and attempted to cancel the stay, but the hotel not only refused to cancel but charged the card anyway and would not refund the stay. I won't use Expedia again because of this, and will continue to give that particular hotel the worst reviews I can.

Business_and_leisure Family

10/10

Exceptional

28 Aug 2025

Steven

Liked the location

Leisure Partner

10/10

Exceptional

24 Aug 2025

Scott

One of the better stays I’ve have. I will definitely use Candelwood again. Very satisfied travelers. A far cry from the abysmal accommodations I had at Tru the following night on my first and last stay there.

4/10

Poor

24 Aug 2025

William

Smelly, dirty, hair everywhere, AC doesn’t function properly, had to downgrade to another available room just for a cleaner non smelly room with no refund because prepaid with Expedia

Family

4/10

Poor

15 Aug 2025

Kathleen

Bed was fine- bed cover a bit dirty- medium-sized hole in the window curtain remains since my last stay (same room).
For check-in, front desk staffing is usually lacking, no one there at all for at least 10 minutes in some cases.
Side door of the building was hit-or-miss at my last stay. This time it was “completely broken” and had to be propped open to get back inside. Doesn’t work with room key any more.

Self

8/10

Excellent

04 Aug 2025

Phyllis

Very comfortable room

Leisure Partner

10/10

Exceptional

26 Jul 2025

Kenneth

Nice staff. Location is very convenient. A lot of surrounding restaurants and establishments

Leisure Family

4/10

Poor

26 Jul 2025

Elizabeth

Stayed here many times in past few years because it was renovated and we like the separate bedroom living room. This time we were put in a handicapped room that was smaller and meant for wheelchair access which made the bathroom uncomfortable. Room should have been for someone who needed it. Worst part about this stay is the filth of room and bathroom. Bedding wasn’t changed and kitchen had food stuck everywhere in it and fridge and freezer had huge spills never cleaned. Floor had spills old food and hair everywhere and we had to scrub it ourselves. Toilet had feces all around rim. Also kitchen shelves empty of all accessories that are supposed to come with it.

Leisure Partner

4/10

Poor

20 Jul 2025

georgie

our room was dirty, toe nail clippings on bedroom floor, our dogs kept licking the floor, so it was NOT have been clean!The grass was so high and weeds that our small dog was covered, she just sank into the grass and weeds!! Thank goodness we only were staying for one night for business. Next time = La Quinta

Business Pet

10/10

Exceptional

14 Jul 2025

Stacy

We were just in town for a softball tournament so we just needed a place to sleep. Very comfortable and clean room. The front desk clerk was a delight!

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Tynette

The room was great, staff was excellent

Leisure

10/10

Exceptional

30 Jun 2025

Susan

The staff was wonderful, and helped our extended stay while moving very comfortable. A clean, safe, and walkable area. Our puppy 🐶 was welcome. Good choice of restaurants in walking distance.

8/10

Excellent

15 Jun 2025

Tammy

Decent place to stay

The property was nice and pretty clean. When I booked the room, the photo and details showed a sofa bed, I called the property to verify a sofa bed would be in the room, and was told yes. It was to be a room with two queen beds and a sofa bed. We arrived, there were two queen beds, no sofa, and obviously no sofa bed. All in all, it was a decent stay, and I would stay again. Hopefully next time I receive the correct information.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Timothy

Almost perfect

The room was larger than I expected it was very nice.The only thing I had a minor problem with is there was things on the floor as if it wasn’t vacuumed well and there were some stray hairs in the shower.Im not petty so I didn’t care much.I was there for a swim meet so I didn’t spend a lot of time in the room but it was very accommodating for what i needed.

Friends_and_family Family

8/10

Excellent

24 May 2025

Leana

Clean, quiet, and convenient location.

Leisure

10/10

Exceptional

06 May 2025

JOY

Really liked the property. Hotel was in a good location.. next to plenty of eateries. Room was nice and spacious. No complaints. Staff was friendly and helpful as well. Parking was plentiful. I would definitely stay again!!

Leisure Family

4/10

Poor

27 Apr 2025

Chad

Very poor experience. Avoid if possible!!

Very poor experience!! Check in was smooth but room was bad! Curtain was broken and was originally told to \"throw a blanket over the window\" to get privacy. Turns out the blackout curtain is behind the sheer curtain and manager said \"the staff didnt know to look back there\" TV was factory reset and unable to be used!
Was switched to another room. This room reeked of cigarette,body odor, and weed. Here again this TV didnt work.
Front desk staff was very helpfull and obviously streesed because of housekeeping and management issues. Do not recommend any time soon!

Partner

4/10

Poor

26 Apr 2025

Sherri

Think twice

Housekeeping needs to step up. 1st room smelled like a spicey restaurant that lingered in an unpleasant way. 2nd room was average with a smell that covered up the spicey stink. Front desk was LOVELY!

Friends_and_family Family

10/10

Exceptional

21 Mar 2025

Desirae

Very clean, professional loved the room overall

10/10

Exceptional

27 Jan 2025

Sherrita

Safe was so good…

Leisure Family

10/10

Exceptional

20 Dec 2024

debra s

Easy on and off 81

Leisure

10/10

Exceptional

20 Oct 2024

Phyllis

Great hotel

Stayed here many times and always get the one bedroom king. We love the space it gives and the full kitchen is great.
The front desk girls this stay were absolutely wonderful from check in to assisting us with water and snacks.

Partner

10/10

Exceptional

05 Aug 2024

Cristinna

The amenities here are great! Free laundry, a pool and a gym. The rooms are clean and spacious.

Leisure Family_with_children

6/10

Pleasant

27 Jul 2024

Verified traveler

Odor issues

Surprised. Expected much better from Candlewood. Biggest issue was the fact that the room smelled musty with a heavy odor of cigarette smoke. It was so bad I asked the clerk if they allowed people to smoke in the rooms. He told me they are not suppose to but do it anyways. They would not do anything about the room but did give me a can of air freshener. Other upscale brands seem to be able to police the no smoking policy so I don't know why Candlewood can't. We had been on the road for a week and had not had that issue anywhere else. To top it off the price of the room at Candlewood was one of the most expensive all week.

Partner

6/10

Pleasant

13 Jun 2024

Robert

I had paid for the 1 bedroom king suit but when I got there they gave me a standard 2 queen bed room which is cheaper but was not reimbursed any money for my room being downgraded. There was no notification my room would be changed either.

Leisure Family

10/10

Exceptional

04 Jun 2024

Johnathan

The uniqueness of this property is that every accommodation is actually that. An accommodation. As in free to use. So long as it’s maintained after your use. It’s fantastic. The crew is more than willing to help you with ANYTHING you might need. Plus, the pool is open for 24 hours 😱👌👍

Leisure Partner

10/10

Exceptional

28 Apr 2024

Larry

We would definitely repeat and search out other locations in our travels. The beds and room size were excellent. The mini kitchen was a nice addition.

6/10

Pleasant

11 Dec 2023

David

Room was needing help. Room 213 the bathroom floor needs to be replaced. Food was left in the microwave from last person in the room. The dishes in the dishwasher were clean mixed with dirty dishes. Carpet was dirty and a screw found on the floor in the bedroom. This will be the last stay and any Candlewood suites.

10/10

Exceptional

28 Oct 2023

Elizabeth

One bedroom comfort

Woman at check in fabulous and friendly covering someone else’s shift. Room quite clean and renovated since our last stay here june 2023. Dirty pot and empty toilet paper roll otherwise comfortable. Booked one bedroom so I wouldn’t wake hubby being up earlier. Only complaint was a heavy walker all night and morning above and some loud guys at 6am yelling outside room for an hour trying to wake their buddy up! Hotel can’t control that so not their fault. Stay very comfy

Partner

10/10

Exceptional

22 Oct 2023

Edward

Nice room, helpful staff.

Friends_and_family Family

2/10

Poor

11 Sep 2023

Robert

Property is under renovation, the common areas are dirty, my room was damp even with the ac running all day and night. When I returned to the hotel at 9 pm, my key card didn't work and had to wait 20 minutes for someone to show up at the front desk to fix it.

Leisure Self

6/10

Pleasant

09 Jul 2023

Glenn

I was not informed that this property was under renovation.. So I was surprised when we arrived… When I booked, I thought breakfast was included, but was advised it wasn’t… Booked a king bed, but was given a queen… No shower curtain in our bathroom… backsplash was unfinished and coffee pot was mismatched and didn’t function… slightly annoyed after paying $250 a night for 2 nights…

Leisure Partner

8/10

Excellent

05 Jun 2023

Linda

Property is undergoing a renovation. Room was definitely in need of work, but it was clean and the beds comfortable. The parking area and the back of the property have trailers for the renovation and are not really pleasant to look at and do take up parking spaces (although there are plenty around).

Leisure Self

10/10

Exceptional

10 May 2023

Nancy

We stayed in a newly renovated room and it was lovely. Some issues with things that were unfinished yet, due to the renovations, but they quickly made them right.

Leisure Partner

8/10

Excellent

17 Apr 2023

Caranell

Well one of the things that was very upsetting what the pool was not in serve. I was looking forward to getting in the hottub which was closed due to some kind of construction.

Business

8/10

Excellent

13 Apr 2023

David

Was fine. Some remodeling taking place.

Leisure Family

10/10

Exceptional

23 Mar 2023

steve

Check in staff was awesome

6/10

Pleasant

31 Dec 2022

Nicole

The front desk staff was never around or they were sitting on the sofa watching the TV in the lobby. This was very hard when we wanted something. The rooms were clean, we we're there for a while so we just didn't find it necessary to use the cleaning service everyday. The only thing I wish the hotel had was a free breakfast in the morning like most hotels.

Leisure Family

10/10

Exceptional

24 Dec 2022

Scott

Christmas Travel

Comfortable, convenient, clean.. great food within walking distance!

Self

4/10

Poor

09 Oct 2022

Robyn

I have nothing to say about this stay. Got to hotel and my reservation was cancelled due to overbooking. No one called or emailed me about the problem

Partner

2/10

Poor

10 Jul 2022

Kim

Upon arrival, the front desk staff was rude, the room we were given was dirty, had an unpleasant odor, and no air conditioning. Highly recommend choosing another hotel; there are many nicer ones in the same area.

Leisure Family

10/10

Exceptional

02 Jul 2022

Richard

Comfy beds, great shower, clean and quiet

Leisure Family

2/10

Poor

28 Jun 2022

Andrew

Ruined by poor staff.

Reserved a suite a month in advance. When I got there, the one woman on duty wasn't very personable or friendly. They gave our suite away saying that an extended stay person had taken it and tried just swapping it out for a regular room with double beds without any kind of price adjustment or compensation. We left because the woman refused to do anything to make up for the error. This is pretty sad as we've stayed there several times without an issue and normally really like staying there.

Friends_and_family Family

8/10

Excellent

20 Jun 2022

Karen

Comfortable room. Lots of space with full size fridge.

Friends_and_family Family

2/10

Poor

01 Jun 2022

Michael

When we arrived Thursday evening, we were told that there would be no door keys for basically all of our 3 day stay and we had to wait for the front desk clerk (very nice and apologetic) to let us in our room every time we returned. And, the elevator was also not working when we arrived. We were not informed in advance, nor was a partial refund provided or offered for these significant failures in service. In the future we will avoid staying at a Candlewood Hotel.

Leisure Family

10/10

Exceptional

23 May 2022

Tina

Give Carrie a raise!!!!!!

Carroe at the front desk was AMAZING! She was alone and cheerful, helpful, and very pleasnt. The room was great and located spack in the middle of tons to do. We were there for a travelball tournament and will come to this hotel again. I am happy to have ppl like Carrie looking out for us. She is it!!! Great stay thank you!!!

Friends_and_family Family

10/10

Exceptional

22 May 2022

Nancy

Super hotel. Clean large rooms. Convenient location.

Leisure Family

2/10

Poor

16 May 2022

John

Looks okay, but they unilaterally cancelled my reservation, leaving me without a room for the night

Leisure Partner

8/10

Excellent

05 May 2022

Valerie Anne

Clean, safe, quiet.
Very comfortable bed.
Kitchenette a plus.
Animal friendly for $20
Professional and friendly staff
Hot tub and pool

Leisure Pet

10/10

Exceptional

22 Sep 2021

Jared

This was one of the best hotel experiences we have ever had! The hotel was clean and quiet. The staff was prompt and organized. My only complaint is that it is hard to find the appropriate road to take from Walker Road.

Leisure Partner

10/10

Exceptional

29 May 2021

Verified traveler

.

10/10

Exceptional

08 May 2021

Verified traveler

That all their things were open

Leisure Partner

4/10

Poor

18 Mar 2021

Philip

Avoid

20 minutes for attendant appeared intoxicated had a room with 2 beds and only one had a comforter went to desk and attendant was no where in sight definitely not going back

Business

8/10

Excellent

14 Mar 2021

Stacy

Nice clean hotel

Had to repeatedly ask for pool towels

Friends_and_family Family

10/10

Exceptional

15 Feb 2021

Greg

Very nice

Friends_and_family Family

4/10

Poor

11 Oct 2020

Michael

Probably wouldn't stay again because of cleanlines

The hotel was obviously older. The room was not very clean as the tiles were dingy, there was caked dirt in the corners and their were dirty dishes in the dishwasher when we got there.

Friends_and_family Family

6/10

Pleasant

28 Sep 2020

Derrick

Rude customer service

My stay was horrible . The people who work there are rude. This is a old ladies hotel

Friends_and_family Family

6/10

Pleasant

17 Aug 2020

Mark T

Good hotel without the frills

It was not a bad hotel. Nice little kittchen with stove top.The only thing that happened was that their was only one roll of toilet paper and it was only half full when we checked in and we stayed for 2 nights. We ran out of TP and had to get some more. I never have seen a hotel not have at least 2 rolls there. The person on duty told me it was because of the TP scarcity, which does not exist now.. THe tub could have been cleaned a little better.

Partner

10/10

Exceptional

28 Jun 2020

Brenda

When Bryan saw us, he greeted us with a smile. I requested a room on the top floor, which he gave us without a problem. He explained about the hotel, since we have never stayed here. He also told us about restaurants around the hotel, upon our request.

Friends_and_family Family

10/10

Exceptional

22 Jun 2020

gord

Good staff very helpful. Rooms are nice.
convenient location.

Business Self

6/10

Pleasant

27 Nov 2019

Brian

I was taken back as to the overall condition of this property. The first thing that I noticed was how dated and worn it was. Secondly, when I went to my room. The thermostat was missing from the wall. I went back to the front desk and asked for another room, and was told there were no rooms available. After explains why I wanted another room, the clerk said to just try the wall units, they might work.
We did that and the units turned on, so I guess we were good. The wall still had a had attached backing of a thermostat, but at least we had heat.
After that we noticed the couch in the suite was broken, and the curtains in the bedroom were half down and the curtains in the main room didn’t close.

To say the least, being an IHG flag, this place was very disappointing.

Friends_and_family Family

8/10

Excellent

18 Oct 2019

Robert

Gettyburg geaway

It was very nice,with 1 exception. There was something in the room that made me sneeze all night. The room was fine. Nice big BR. And the full size fridge was nice as well as the stove. It was a very compfy room

Partner

10/10

Exceptional

14 Oct 2019

Q

The property was very clean and the staff was friendly.

Friends_and_family Family_with_children

10/10

Exceptional

14 Oct 2019

Robert

Great spot to stop!

It is a great location just off 81. There are two great restaurants in the little plaza beside it one sushi and the other Mexican. We went to the Mexican one and the food was great and reasonably priced.

Partner

2/10

Poor

22 Sep 2019

Verified traveler

My room door would not lock, The bathroom door locked and would not open from the inside. I spent twenty minutes trying to jimmy the lock with all different bathroom products, buck naked. Finally just had to kick the door to get out.

Leisure

10/10

Exceptional

30 Aug 2019

Mary

Great Stay at Candlewood in Chambersburg

Laurel was particularly helpful it’s our reservation details and made sure to give us a call to be sure we had everything we needed. She was wonderful and the room was very nice.

Friends_and_family Family

8/10

Excellent

27 Aug 2019

Scott

Clean, with below average hospitality

I've stayed at this Candlewood multiple times, each stay is pretty consistent. Like many in this industry, turnover is a problem. Anna is a steady, pleasant presence at night, but some of the daylight folks are challenged to be helpful.
Hotel is clean, basic and well located, nice features for an extended stay.

Business

10/10

Exceptional

26 Aug 2019

Melvin

Definately recommend this hotel

Very clean -comfortable beds- super friendly people at check-in!

Partner

4/10

Poor

29 Jul 2019

Michele

Big disappointment!

We had pickled that hotel for the inside pool and were never told through reservation that it was out of work. We tried to get a discount, but the girl at the desk was kind of rude and said she didn’t know anything about pool work. For a suite, the bedrooom space was small.

Partner

10/10

Exceptional

28 Jul 2019

Verified traveler

Full size fridge was great! Great pillows! Very clean rooms! Alittle dissappointed with the pool and hot tub being closed!

Leisure Friends

10/10

Exceptional

15 Jul 2019

Ryan

Nice room, super comfortable bed, friendly and helpful staff. I enjoyed the stay and would go back there again.

8/10

Excellent

14 Jul 2019

Verified traveler

Friendly.
Convenient location.
Comfortable bed.
Need to update.

Leisure Partner

2/10

Poor

23 Jun 2019

Verified traveler

Booked through Expedia's app and even received confirmation by text. Several hours later, the hotel called to say they had no inventory. Expedia \"customer support\" said they'd refund me \"within 10 business days.\"

I don't care whose fault it was -- get your act together.

Leisure Family_with_children

2/10

Poor

12 Jun 2019

Richard

Not really happy with hotel policy

The Hotel charged my credit card for the room even though I prepaid through Hotels.com. A week later and they still have not refunded the extra charge. They told me that it was customary to put a hold on my card equal to one nights stay and that it would drop off in 3 or 4 days.....not yet. I stay in hotel rooms about 10 times per year, and I have never had this charge made before. I'm thinking something is crooked here. Does anyone read these or is this just a place to vent ones displeasure with how hotels are run?

Partner

10/10

Exceptional

10 Jun 2019

vanessa

Our overnight in chambersburg for local graduation

pool was a little run down. everything else was wonderful

Friends

10/10

Exceptional

18 May 2019

Verified traveler

Property is basically brand new. Rooms are spacious and well stocked. Was surprised by the full size fridge and freezer. Very clean.

Friends_and_family Partner

6/10

Pleasant

14 Jan 2019

Verified traveler

Won't be back

Staff at the front desk at check in did not know what she was doing. Nothing was working hot tub, coffee maker why should I have to pay full price.....

Partner

8/10

Excellent

29 Dec 2018

Verified traveler

No free breakfast No outside pool Very quiet.(Great kitchenette, full fridge, sink and burners, plus micro.

Leisure

10/10

Exceptional

10 Dec 2018

Verified traveler

We had a fantastic time! Staff was so friendly and courteous!