Name: Mainstay Suites Chambersburg
Address: 30 Falling Spring Road Building B, Chambersburg, 17202, US

8/10

Excellent

24 Jul 2026

John B

Very nice staff

6/10

Pleasant

21 Jul 2026

Tom

The main issue with the place is poor ventilation. So it smells musty
Also the room only had one place to sit other than the beds which were waist high. At breakfast, they ran out of eggs and potatos by 8am, as well as plastic forks. Also you are not allowed to bring food up to your room from the breakfast area.
Otherwise beds where comfortable and the room clean.

Friends_and_family Family

6/10

Pleasant

21 Jul 2026

Richard

This MainStay is a work in progress. Maintenance storage was in at least two rental rooms on the first floor, both open to public view with all manner of equipment and materials strewn about. There was some blockage being worked on (sewage pipe?) and maintenance had extended a rubber hose 0-70’ down the hall with no warning/watch your step signs. Maintenance work in the unit and hall lasted well past 7PM. The room was smaller than previously experienced at MainStay. The refrigerator was a mini with a small freezer compartment and the microwave was mounted in a cabinet next to the fridge. It was hardly a galley kitchen. Most concerning were the entrances at either side of the motel. Doors were unmarked and looked like maintenance or utility entrances: there was nothing at either to indicate “enter” and once in, we were faced with a couple of chairs and some minor equipment stored in the space next to the stairs. The whole area needed cleaning, painting, brightening. The metal door threshold made it problematic to wheel a luggage cart thru the door. The main portico near the front desk can only accommodate one car: it is too narrow to park while allowing a second car to proceed. After experiencing a wonderful MainStay in Tampa, this was a real letdown

Partner

8/10

Excellent

17 Jul 2026

Eric

The room itself was actually pretty nice. It was clean, the bed was comfortable, and we didn't have any issues with the room itself.

What threw us off was the overall atmosphere of the hotel. It seemed like there were quite a few long-term guests, and it wasn't unusual to see people walking around the halls in pajamas or other around-the-house clothes. Everyone we encountered was polite, but it gave the place more of an apartment or extended-stay feel than a hotel you'd book for a vacation.

If you're just looking for a clean place to sleep for the night, it gets the job done. We were just expecting more of a normal hotel experience, and the overall vibe wasn't really what we were looking for.

For us, it was only a one-night stop, and we were glad that was the case.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Kelli

The room was clean and helpful to have the kitchenette. But there was only one lamp so the room was dark.

Partner

6/10

Pleasant

13 Jul 2026

Asemina

Our booked room was not available upon check in. Offered two options. Chose the one most similar to our booking. Smelled of cigarette smoke so asked to move to other option. Walked us to room to check it out before we selected it. Smelled fine. Bed, toilet, shower, sink clean. Floors and carpets not clean. Breakfast as expected but no one cleaning up after guests ate so all tables were dirty. Would not stay here again.

Partner

10/10

Exceptional

09 Jul 2026

Kathryn

This was a very pleasant experience. The location was convenient, the staff was friendly and helpful and the room was spotlessly clean. A+

Pet

10/10

Exceptional

09 Jul 2026

Sam

Enjoyable stay. Friendly and courteous staff. Establishment is kept very clean. Good breakfast

Family

10/10

Exceptional

01 Jul 2026

sierra

great experience!

Partner

8/10

Excellent

28 Jun 2026

Nicholas

Plenty of parking!!! Hoss’s Restaurant next to hotel. Great food and reasonable prices. Very spacious and clean room. TV is small by today’s standards. I didn’t like not having an ice bucket but the easy solution was to use a container in the kitchen or have a large water jug. Besides that the room was surprisingly very nice. Excellent and friendly staff. Foods provided in the lobby for cost was reasonable.

Self

10/10

Exceptional

27 Jun 2026

Ricky

The staff were excellent in providing information and great customer service.

Family_with_children

6/10

Pleasant

25 Jun 2026

Carol

Room was clean but rest of hotel wasn’t the cleanest

Partner

8/10

Excellent

24 Jun 2026

Daniel

Our room had maintenance issues. Door viewer missing, toilet wobbled on floor, not bolted down. Hinges on door not installed properly so you had to push hard to close the door. Broken outlets in light fixtures not working. Smoking or musty odor in room. Other than that room was clean, newer looking and acceptable.

Pet

6/10

Pleasant

23 Jun 2026

Martin

Not bad if you just need a place to sleep

Partner

10/10

Exceptional

22 Jun 2026

Melanie

Everything was great. Laundry, room, ice and comfort.

Partner

10/10

Exceptional

20 Jun 2026

John

This hotel is very well maintained and clean. Breakfast was nice with a waffle maker. Bedding was good quality.

Partner

6/10

Pleasant

20 Jun 2026

Renee

The exterior of the property was just ok along with the lobby. Rooms were clean and beds were comfortable. Continental breakfast was good with many options. Fine for a one night quick stay.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Cheryl

The room was clean but there was a musty odor. The a/c unit was louder than most. It was convenient and a good price.

Self

4/10

Poor

14 Jun 2026

Heather

There was hair in the bathroom, only shampoo with no conditioner, no blow dyer. The room had a musty smell. They also charged a refundable 50 dollars for the room. That was not disclosed on Expedia. We also had a lovely view of the dumpster out of our window. Our sheets were stained. Charging a refundable 50 fee when the room was not up to far seems unfair it should be the other way around after I had to clean up the halr in the bathroom.

Family_with_children

6/10

Pleasant

09 Jun 2026

CELINA

Room was clean, could have used a little upgrading of things. Staff was amazing, when I needed something they literally hopped right up to assist.
Overall it felt dated though.

Partner

4/10

Poor

08 Jun 2026

Jaime

While the furniture and paint were newish, they were shoddy and the bathroom had stains in many locations. The shower head was very loose and pulling away from the wall. The outside of the building was strewn with trash and debris (shipping container, old furniture, carpet etc which you can see on Google earth so it's been there awhile). You can view some evidence in the defunct pool area photo. The check in clerk quickly became annoyed with me when I couldn't understand his instructions for the payment; he was downright rude. I was surprised to even have to pay more when I arrived, as I had booked and paid through Hotels.com. The outside door close to our room (that we were instructed to use) was kept unlocked for the staffs' frequent smoke breaks making us feel unsafe, especially so close to the highway. This place unfortunately, was the poorest stay we've ever experienced. Don't be fooled by the posted photos, they don't show the \"lipstick on a pig\" reality of this place.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

owen

Very satisfied with my stay.

Self

2/10

Poor

31 May 2026

Meredith

After reading reviews, I decided to take a chance and book for a softball tournament my daughter was having down the street. I arrived very late due to a long drive. My first impression was that the parking lot was sketchy and I honestly should have turned around and left before entering the hotel because it only got worse. The elevator sounds like it’s going to break any moment. The room was technically clean but the entire hotel smells like food, extremely pungent and overwhelming. I’m sensitive to scent and it was awful, the kind that immediately sticks to you. I wasn’t staying here with my daughter. I asked for a refund and offered to pay for the one night and split with them. They refused any refund as they believe they offered a solution. I ultimately understand their policy so not complaining about that… I know I am not entitled to one but hoped they would be reasonable. It’s more to warn people to not stay here. The reviews are misleading and inaccurate. Do yourself a favor and choose one of the two dozen other hotels in the area.

10/10

Exceptional

30 May 2026

Roland

Didn’t use amenities.

Self

10/10

Exceptional

29 May 2026

Valencia

The rooms were clean and met our needs for the night that we were staying. It was convenient to many dining options, and was a good place to stay for our visit to Gettysburg.

Family

10/10

Exceptional

24 May 2026

Stefanie

We stayed overnight with our cat. The room was clean, quiet, and the bed was comfortable. Breakfast was decent.

Pet

10/10

Exceptional

23 May 2026

John

Beautiful classic hotel. Great staff.

Partner

6/10

Pleasant

22 May 2026

Harold

THe room was very clean and looked to be recently renovated. I had no ionteraction with the staff except at checkin. They didn't make any efffort to talk with me. This is a non-sprinklered building. The fire door at the first floor of the central stair has been removed. They are storing a ladder, lawn mower and who knows what in the stair. Flagrant violations of the Uniform Fire Code and serious life safety hazard. The first floor fire door to one of the exit stairs was blocked open. I won't be back. Trying to decide if I want to send photos of the code violations to local authorities. Pass this on to Choice Hotels.

Self

8/10

Excellent

18 May 2026

Christianne

Appreciated the nicely appointed kitchenette, clean rooms, clean and comfortable bed. Wanted to give MainStay an excellent rating but we had 2 nights of noisy neighbors. Although that's not a reflection on MainStay it still impacted our review.

Family

10/10

Exceptional

17 May 2026

Anna

Everything was top-notch. I can't tell you how much we appreciated the staff especially Stephanie, Arun and Dhaval. They all made our stay wonderful. Booking last-minute was a breeze; check-in was quick and easy. Our room was spotless. We absolutely loved that there is a kitchenette. Makes travelling with a 1-year-old much easier. The breakfast was fabulous with 24/7 free coffee. There are so many great things I can say about our stay. I will 💯 stay again if we are in the area. Thank you a million for saving us from the nightmare of Super 8.

Family_with_children

8/10

Excellent

10 May 2026

Lorraine

Breakfast was ok and parking was easy and safe.

Partner

10/10

Exceptional

09 May 2026

Steven

Check in was trouble free and fast. Room was nice. Breakfast good. Staff helpful. Would stay at the property again!

Partner

10/10

Exceptional

08 May 2026

Sergey

Great

10/10

Exceptional

04 May 2026

Jena

Nice hotel for one night. I would stay again.

8/10

Excellent

25 Apr 2026

Bonnie

The king bed efficiency room was great! Spacious room, comfortable bed, and clean modern bathroom. Kitchen area nice with large refrigerator and even a dishwasher.

Breakfast was great with eggs, potatoes and waffles.

The front of the property was clean. However, looking out the back door a different story. Construction debris, and even furniture all over the place. Small grass area where the grass was a foot high. Honestly, the hotel should be embarrassed by this, it would only take a couple of hours to completely clean this up.

Partner

4/10

Poor

25 Apr 2026

Paul

Breakfast was not available at the time they stated-- parking lot was not as secure as they make it sound when we arrived at 130 am there were some suspicious people in the lot when we told front desk they said it's a police problem and they don't get involved the front desk was rude when asked about the additional $100 charge for room damage deposit they stated it will be returned in a week after we inspect the room I reccomend staying somewhere else

Business

8/10

Excellent

25 Apr 2026

Jerry

Breakfast was quite good and parking was within full view of front desk.

Self

8/10

Excellent

25 Apr 2026

Fei

This property was just renovated in 2025 and it shows. Things are fairly clean and new. It's in a great location near the major roads and shopping. Rooms are convenient bc it has kitchenettes. Normal hotel breakfast (sausage, fake eggs, eagles, yogurt, fruit, oatmeal, cereal, etc.). Only complaints are that the hallway smells a little (though not in the rooms) and there are still little things in the public areas where the renovation is still not done. I'd definitely stay here again.

8/10

Excellent

24 Apr 2026

Steven

The breakfast was small but better than most. The eggs and sausage could have been warmer but not bad, the waffles were excellent.

Family

10/10

Exceptional

23 Apr 2026

David

Clean, comfortable, quiet, good beds and breakfast. What else can you ask for at this price?

Partner

8/10

Excellent

20 Apr 2026

Kathi

Clean room, professional staff and good choices for breakfast. Much better than the Extended Stay Hotel brand.

Self

8/10

Excellent

19 Apr 2026

Daniel

The outdoor area was a mess due to renovations, no pet area at all. Room and staff were good

10/10

Exceptional

12 Apr 2026

Steven

We stopped here during a road trip with our German Shepard. Every was smooth and comfortable. The room was in good shape and it was clean.

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Kirstin

Room was clean but smelt of food remains.

10/10

Exceptional

07 Apr 2026

George

The stay was great and i will definitely stay again

10/10

Exceptional

07 Apr 2026

James

Safe parking, close to shopping, foods, and interstate.

Self

2/10

Poor

02 Apr 2026

Livia

Tv was broken. Room smelled like old food. The only thing I could get for breakfast was waffles. There was a broken sausage link left and a spot that had eggs (based off what was laying on the table). Staff were friendly and that was about the only good thing.

4/10

Poor

30 Mar 2026

Anthony

The staff is rude. More concerned about my deposit than anything. I still haven't received my deposit back 18 days later and I'm now disputing it with my banking institution whom when I called your corporate office you said is the ones that is holding on to the funds even though the fund's cleared to you. I'm a very renowned Google reviewer. I have well over several million views on my reviews. I cannot wait to leave this review. Your hotels should be shut down. The entire hotel smelled like Indian food. It's not that I don't like Indian food. It's just that I don't like to sleep with Indian food the rooms were bland boring, sterile. TV didn't work right and was small. The Wi-Fi sucked. I felt more like I was in an apartment building that was run down in aging. Then I was in the hotel. The parking lot looked like a prison parking lot.

Self

10/10

Exceptional

29 Mar 2026

Talia

Very nice rooms with great kitchenette!

10/10

Exceptional

26 Mar 2026

George

Grand