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Hotel Neustädter Hof

Chemnitz · Germany

Grünhainer Str., 24View location

9.2/10Excellent64 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort8.6/108.6
Condition8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Neustädter Hof

'Built in 1910, our charming, traditional hotel is located in Schwarzenberg, in the heart of the Erzgebirge, a UNESCO World Heritage site. We offer 77 comfortable rooms in three categories: Economy, Classic, and Superior, with the most recent renovations completed in 2015. Pets are always welcome.

Enjoy delicious meals in our beautiful restaurant, starting with our rich breakfast buffet, followed by lunch and dinner. During the summer months, relax in our beer garden and lounge area. For your well-being, we provide a sauna and a cozy fitness room.

Our 24/7 reception allows for flexible check-in and check-out times. Our friendly team is dedicated to making your stay as pleasant as possible and is happy to assist with any requests. Welcome!'

Read more about this hotelShow less

Located in Schwarzenberg/Erzgeb., Ringhotel Neustädter Hof is in the mountains, within a 10-minute drive of Schwarzenberg Castle and Ore Mountains-Vogtland Nature Park. This spa hotel is 3.5 mi (5.6 km) from Herkules-Frisch-Glueck Visitor Mine and 5.6 mi (9.1 km) from Sparkassen-Ore Mountains Stadium.

Make yourself at home in one of the 72 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, express check-out, and luggage storage.

This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 6:30 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 20.50 for adults and EUR 10 for children
    • Uncovered self parking fee: EUR 9 per day (in/out privileges)
    • Covered extended parking fee: EUR 15 per day
    • Pet fee: EUR 15 per pet, per day
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 15.0 per day
    • Rollaway bed fee: EUR 45.0 per night
    • Spa fee: EUR 10 per person per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Schwarzenberg Castle 1.8 km / 1.1 mi
Herkules-Frisch-Glueck Visitor Mine 3.6 km / 2.2 mi
Ore Mountains-Vogtland Nature Park 4.7 km / 2.9 mi
Sparkassen-Ore Mountains Stadium 9.1 km / 5.6 mi
Museum Uranerzbergbau 11 km / 6.8 mi
ACTINON Health & Spa 11.4 km / 7.1 mi
Schneeberg Rathaus 13.3 km / 8.3 mi
Museum fuer Bergmaennische Volkskunst 13.7 km / 8.5 mi
St. Wolfgang Church 14 km / 8.7 mi
Schlettau Castle 14.8 km / 9.2 mi
Silberstromers Fundora Adventure Park 17.2 km / 10.7 mi
Greifensteine Water Park 19.1 km / 11.9 mi
Eibenstock Dam 19.4 km / 12.1 mi
Liebenstein 19.6 km / 12.2 mi
Minigolfhalle Eibenstock 20.3 km / 12.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1910
  • Year of most recent renovation: 2015
  • Number of floors (main building): 5
  • Single rooms: 20
  • Double rooms: 28
  • Junior suites: 3
  • Superior rooms: 26
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
Show 76 more facilities & services
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Secure parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Garden
  • Terrace
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area: 2
  • Ski storage
  • Towels and bed linen
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Banquet hall
  • Breakfast room
  • Conference room: 3
  • Meeting room: 3
  • Projector
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Sun loungers
  • Sauna
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Hot breakfast
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half Board
  • Half board without drinks
  • Full board
  • Full board without drinks
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • Ski pass
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Neustädter Hof

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY-1

    Photos are not available for this room type.

    Hotel Neustädter Hof

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hotel Neustädter Hof

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Hotel Neustädter Hof

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Hotel Neustädter Hof

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Neustädter Hof

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST

    Photos are not available for this room type.

    Hotel Neustädter Hof

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Carpeted floors
    • Bathroom: 1
    • Direct dial telephone
    • TV
    • Radio
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV
    • Towel menu

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Hotel Neustädter Hof

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hotel Neustädter Hof

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hotel Neustädter Hof

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Hotel Neustädter Hof

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Hotel Neustädter Hof

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1

    Photos are not available for this room type.

    Hotel Neustädter Hof

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS-1

    Photos are not available for this room type.

    Hotel Neustädter Hof

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Neustädter Hof

9.2
Excellent
64 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
8.6 /10
Condition
8.6 /10
Amenities
8.6 /10
20 reviews shown
10/10
Exceptional
19 Sep 2025
Frederic
Top
Business Partner
10/10
Exceptional
26 Jul 2025
Scott
Great food. Go with the nightly specials.
Business
10/10
Exceptional
05 Feb 2025
Donna
Thank you for welcoming us.
Thank you for telling us about the added charges up front so we could adjust our accounts to pay for the hotel and parking lot.
Thank you for having 2 parking options.
Thank you for the wonderful breakfast buffet!
10/10
Exceptional
01 Oct 2024
Timo
Schönes Hotel, netter Service. Schönes Bad. Gerne wieder
Leisure Family
10/10
Exceptional
22 May 2026
Juan Pablo
Tutto ok, personale molto gentile.
Self
10/10
Exceptional
14 Apr 2026
Christian
Ein wirklich schönes kleines Hotel. Sehr gut geschultes Personal.
Business Self
8/10
Excellent
24 Feb 2026
Regine
Alles bestens wie immer! Nur leider wussten wir nicht, dass das anliegende (dazugehörig?) Restaurant sonntags Ruhetag hat.
Self
10/10
Exceptional
22 Dec 2025
Angela
Nettes Personal, gutes Zimmer und Frühstück
8/10
Excellent
09 Dec 2025
Stephan
Zimmer war sehr sauber und das Personal wirklich nett. Frühstück war ok. Wir würden wieder in diesem Hotel einchecken.
Leisure Partner
10/10
Exceptional
03 Dec 2025
Dirk
Super Zimmer ( Suite) - super freundliches Personal
Business
10/10
Exceptional
03 Dec 2025
Dirk
Schönes Zimmer, sehr freundliches Personal
Business
10/10
Exceptional
14 Jul 2025
Verified traveler
Sehr freundliches Personal.
Saubere Zimmer.
Eine sehr gute Küche und ein sehr freundliches Personal im Restaurant.
Ich kann dieses Hotel nur empfehlen.
Friends_and_family Friends
8/10
Excellent
23 Jun 2025
Andrea
..........
10/10
Exceptional
15 Jun 2025
Miryam
Nettes Hotel mit super netten und aufmerksamen Personal.
Partner
8/10
Excellent
31 May 2025
Paul
Hotel war in Ordnung.
Sehr schöner Biergarten, sehr gutes Essen. Personal war immer sehr freundlich!
Leisure Friends
10/10
Exceptional
27 May 2025
Regine
Schönes gemütliches Hotel mit zuvorkommenden freundlichen Personal.
Leisure Self
10/10
Exceptional
15 Mar 2025
Michelle
Rundum sehr schönes Hotel inklusive Restaurant.
Nur die Zimmereinrichtung ist noch etwas altmodisch und technisch nicht sehr hochwertig (kein Smart-TV; Kabeltelefon; keine Chipkarte, sondern schwere Schlüssel zum Tür aufschließen).
Leisure Self
10/10
Exceptional
18 Jan 2025
Verified traveler
Einfach super freundlich
Gerne wieder
Partner
10/10
Exceptional
22 Nov 2024
Barbara
Ich habe den Kurzaufenthalt im Hotel sehr genossen. Das Zimmer war wunderschön. Das Frühstücksbuffet war ein Traum. Das Personal war sehr, sehr freundlich und entgegenkommend. Ich hatte dann auch noch den Luxus, den Saunabereich exklusiv nur für mich zu haben. Ein absoluter Tipp, besonders wenn man alleine reist.
Leisure Self
10/10
Exceptional
16 Aug 2024
christian
Der Aufenthalt war eigenlich schön. Wir hatten ein zimmer zur strasse, das war nicht so toll, weil es ganz schön laut war. Auch in der nacht. Deshalb konnte man kein fenster offen lassen. Und das bei der hitze. Der service war super. Das Frühstückangebot war toll.
Partner

Location & surroundings

Hotel Neustädter Hof
Grünhainer Str., 24, Schwarzenberg/erzgb., Germany

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Hotel Neustädter Hof

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