Name: Super 8 by Wyndham Garland/Rowlett/East Dallas
Address: 252 West Interstate 30, Garland, 75043, US

2/10

Poor

12 Jul 2026

Maite

Primera habitacion, baño lleno de cucarachas.
Segunda habitación, la luz del baño no funcionaba.
Tercera habitacion, el aire acondicionado solo tiraba aire por las dos rejillas de la derecha y nada por las de la izquierda.
El primer día del desayuno, la leche estaba mala y la masa para hacer gofres también, estaban ácidas, para habernos intoxicado.
Y el último día de desayuno, la maquina de hacer gofres tenía masa pegada por todas partes y era imposible hacer gofres, al personal no le importó en absoluto ni intentó arreglar la situación.
No se cómo tiene tan buena puntuación este super 8, no es un buen hotel en absoluto.

Family_with_children

6/10

Pleasant

01 Jul 2026

Daron

The shower faucet didn't work very well. Only hot water came out

Self

8/10

Excellent

23 Jun 2026

Curt

It met my basic needs. Complaints: A shower head that leaked all over; the desk chair is shot and unadjustable; my original room had no air conditioning for the Dallas heat and they knew it beforehand--the AC was broken and all of its knobs and buttons were missing. Having to beg a room at 10:30 pm after having booked it weeks earlier is bad form.

Self

6/10

Pleasant

20 Jun 2026

patricia

Although the hotel needs work. The staff is excellent and very kind. Customer service is 5 stars.

Self

2/10

Poor

11 Jun 2026

Joseph

After checking front desk staff locked up and left for the night. Once we got to out room found multiple stains in carpet along with cigarette burns, and multiple roaches. The hallways had a strong spoiled moldy smell. Definitely will not stay her again.

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

patricia

Although the hotel needs work, the staff is very pleasant and a tentative to your needs. They accessed every situation and fixed it immediately. I would recommend that if you need long term stays, this is the place.

Self

10/10

Exceptional

07 Jun 2026

Philip

No issues, would stay there again

8/10

Excellent

16 May 2026

Kathy

Easy parking. Building/rooms need repair and updating. Other than that the room was clean and I felt safe.

Self

6/10

Pleasant

20 Apr 2026

Ngoc Tuyen

Toilet water run up make noise all night.
Carpet and pilows smell bad
Blanket is very old and dirty.

Family

6/10

Pleasant

11 Apr 2026

Limarie

There was a very strong smoke smell. breakfast are was creepy ugly i skip breakfast the refrigerator in my room was full of rust. the chair had stains

Self

2/10

Poor

26 Feb 2026

michael

Staff was horrible
Room neglected
Breakfast was HORRIBLE
Apple juice was hot like syrup
Only had waffle mix an that was bad ..no fruit no other juice

6/10

Pleasant

22 Feb 2026

Lekshia

The room was so outdated! The sink was leaning, refrigerator went out(he did replace it). Had to ask for towels! No room service until the the before check out, we had to take our trash out. They offer breakfast, but they don’t serve any type of meat with the breakfast! Something I think they should mention to guest before hand! Other than that, the 5 days was okay. We left the last night.

Friends_and_family Family

4/10

Poor

18 Feb 2026

Miranda

We requested a mobility accessible room, and when we arrived they had given us a room without the accommodations due to a slight issue with the heater, but was not notified prior or upon arrival. They did switch us back to the original room, but also the first room they gave us was very disgusting- Floors stained, finger stains/smudges on the sheets, appliances/furnishings falling off the wall, etc. And the bathroom had no inner door knob. I will say, when they gave us the correct room, there were no issues there (Other than the heater that they mentioned, but we did not need to use it during our stay). I just wish that they communicated the issue beforehand so we didn't waste an hour trying to figure everything out. But we would probably not have stayed if that first room was the room we were initially given, that was definitely not worth the price we paid.

Friends

10/10

Exceptional

16 Feb 2026

Lawrence

THE SUPER 8 HOTEL IS AS ADVERTISED 💯

2/10

Poor

07 Feb 2026

Robert

There were no shampoo

10/10

Exceptional

06 Feb 2026

Enrique

perfect

10/10

Exceptional

02 Jan 2026

Myra

They had a couple spots on the floor, but overall the room was clean. It was big spaces. It was nice TV work great great area for the hotel too a lot of stores around a lot of places to eat.

Leisure Partner

6/10

Pleasant

26 Dec 2025

Veronica

Staff wasn't rude. Lines were clean. Saw 3 too many roaches

Leisure Family

2/10

Poor

22 Dec 2025

Maria

There was cr

10/10

Exceptional

12 Dec 2025

Janice

Very friendly staff

4/10

Poor

25 Nov 2025

Jeff

Customer service was lacking at check in. First room had many roaches. Second room ended up with a few roaches. Was neglected, dirty and had a horrible mildew smell.

Partner

10/10

Exceptional

23 Nov 2025

Tanya

The staff was very nice

Self

4/10

Poor

18 Nov 2025

Rhonda

The staff was very nice but the room had roaches and roach powder in there

10/10

Exceptional

16 Nov 2025

Ricky

T

Partner

4/10

Poor

15 Nov 2025

Donny

Had roches

Leisure Self

2/10

Poor

13 Nov 2025

Kevin

It was not infested with roaches dirty rooms smells awful

Business Self

10/10

Exceptional

04 Nov 2025

Ricky

Yes,all was well with staff

4/10

Poor

02 Nov 2025

Faye

Security lock was broken. Toilet was not secured to floor and leaked. Shower head leaked at connection.

Leisure Partner

4/10

Poor

27 Oct 2025

Victor

Breakfast offered is basic. No de-caf coffee. You only have one choice. One kind of fruit (apple) every day. Cereals are stale.
The cleaning lady is very efficient. We didn't have the room clean but everything we need & asked her, she provided.
The hair blow dryer doesn't work. The windows are not dual pane! You can hear the noise from the Interstate the whole night. Didn't get much sleep & requested for a room change & the 2 guys in the front desk just gave us the run around. We stayed for 3 nights. We could have looked for other motels if they had just told us right away that they can't switch our room. Instead, we were told to come back in the afternoon & they should be able to accomodate us & then nothing. Then the next day, they tell us to check back in the morning, etc. That they will inform the next person working in the front desk, etc. So it was a joke. Not coming back to this motel.

Leisure Partner

4/10

Poor

11 Oct 2025

Lisa

Very noisy. Front office asked for $40 cash deposit. I guess he thinks he wants to pocket some cash. I have never been asked for CASH deposit.

Leisure Family_with_children

8/10

Excellent

12 Sep 2025

Sherry

The staff was excellent.

Leisure Family

2/10

Poor

03 Sep 2025

Phillip

The room had roaches all over. The furniture was broken and stained like they just pulled it out of a trash dumpster! The bathroom had an overwhelming urine smell with the toilet seat broken. Even the shower curtain rod mount was coming loose from the wall so the curtain would not stay closed and kept sliding open and water splashing out onto the floor. I am being completely honest about this and it's probably the worst condition I've ever seen a motel room be in! Totally disgusting!

Leisure Self

2/10

Poor

19 Jul 2025

Eric

The chair smelled like a dog, the bathtub was to small and cracked

Business

10/10

Exceptional

09 Jul 2025

Serena

Very friendly people, willing to help any way they can

8/10

Excellent

07 Jul 2025

Esmeralda

Decent for the price & one night stay. The room we booked was clean, big and spacious. They are a non smoking hotel, but the sheets did have cigarette burns.

Leisure Partner

2/10

Poor

19 Jun 2025

Andre

The room was dirty, moldy, stains on the floor, the toilet seat was broken, and there were cigarette burns in the sheets. I left after an hour and they never gave me my money back!

Leisure Family_with_children

10/10

Exceptional

18 Jun 2025

Neil

Nice quiet stay thank you

Business Self

4/10

Poor

14 Jun 2025

Spencer

Surprise $40 \"cash\" deposit at the door, mysteriously waived when revealed I had no cash.

Kept in fairly poor condition. Flooring is slightly damp and dirty. Did not feel entirely safe.

2/10

Poor

11 Jun 2025

Mark D

Customer beware!!

Stay as far away from this place as you can.
I paid in gull on line, checked in on line, placed my card info in for incidentals. After a 7 hour drive and getting to the hotel about 2130, the attendant said I need to pay $40 cash only to “hold the room”. Pfft, yeah right, he would not give me my key unless I paid him. What a scam.
Go somewhere else!!!

I had to go to a different hotel. This place needs to be shut down!

Customer beware!!!!!

Business

4/10

Poor

09 Jun 2025

Travis

Place was dirty and not comfortable.

Business Family

4/10

Poor

08 Jun 2025

fatima

The front receptionist guy was super nice but the hotel itself was not good. The rooms smell like cigarettes and you can see mold

10/10

Exceptional

03 Jun 2025

Donald

The beds we're very comfortable and the hotel itself was convenient. Thank you!

Leisure Family

10/10

Exceptional

01 Jun 2025

Melanye

Accessibility to expressway

Leisure Self

10/10

Exceptional

01 Jun 2025

Ronald

Great location for business travel

Business

6/10

Pleasant

29 May 2025

Jessica

It was nice size room. No issues. Great location for what I needed.

Partner

10/10

Exceptional

24 May 2025

David

This was a nice middle class hotel. What I expect from a hotel? A comfortable bed. A shower and a nice room. This hetel met all of that for me. I'm not interested in the 'fluff' from more expensive hotels. That said, the breakfast left a lot to be desired. For me, I would recommend this hotel. Bottom line, a good place to stay for the price.

Leisure

4/10

Poor

20 May 2025

Lacey

Hotel had a very stale/cigarette smell (even though it was a non-smoking facility). Bath tub dirty, carpet very stained, blow dryer fell apart as soon as I pulled off the wall, did not work. Juice machine at breakfast had an out of order sign. Only drink for breakfast was coffee.
What I was most upset about is after paying for room in full prior to arrival I was told there was a $40 deposit required, cash only. Paid it, he did not want to provide receipt. He finally did and I did receive the cash back the next morning at check out. If no one inspected the room prior to check out, why is that \"deposit\" required if the room was paid in full with a card prior to arrival? It cant be for damages since it was refunded back to me at check out. Seemed a bit sketch.

Leisure Family_with_children

2/10

Poor

05 May 2025

TOM

We were coming up to the Rockwall area to help family in an assisted living facility. We had previously stayed at this property, which is convenient to family and the staff had been wonderful and helpful. However, I mistakenly made the reservation for the day before we were coming up. I immediately recognized my mistake, and reached out to the property to change the reservation to the following day. I was told by the front desk staff that I needed to contact Expedia, which I did. Expedia staff was understanding, and told me they would personally contact the property and go to bat for us. I attempted numerous times to message the property as well, explaining that I had made an honest mistake and needed to change my reservation for the following day. The property 'ghosted' my messages (during our previous time, they were very communicative)...after some time, Expedia contacted me saying that the property had denied my request. I called the front desk to plead my case again, and was treated fairly rudely by the lady (reportedly the manager on duty), saying that it was an Expedia problem. I told her numerous times that Expedia stated that the property set the rules and could modify a reservation if they chose to. After explaining again that I had made an honest mistake on the date (I was not trying to cancel the reservation, we just needed it for the following night) she did not budge, showing no compassion.

I hope they enjoyed making money on a stay that wasn't used.

Leisure Family

10/10

Exceptional

12 Apr 2025

Jasmyne

I loved the hotel, the location, the convenience, ALL Of The Staff, the family oriented environment, etc. The bed was so comfortable me and my little family slept in all days it was really needed more then you could even imagine Super 8 you gave us the comfort we needed and we will be spending a lot more nights there. The only dislike I have is the small parking lot space

Leisure Family_with_children

10/10

Exceptional

08 Apr 2025

Ronald

Great place for business travel

Business Self

10/10

Exceptional

03 Apr 2025

Damion

Great

10/10

Exceptional

26 Mar 2025

Ronald

The staff is genuinely helpful. Great place to stay if you're in town for business. Easy access to IH 30 and 635

Business Self

10/10

Exceptional

17 Mar 2025

Christopher

The staff was nice just hope I get my deposit back soon

Leisure Partner

10/10

Exceptional

17 Feb 2025

Kevin

I wasn't feeling well but the room provided me with a safe ,clean environment while my husband and son were gone.

Leisure Family

2/10

Poor

17 Feb 2025

Allan

Room had an odor when we arrived. Cigarette burns in the blanket and comforter. Blanket hole was 5inches like it had caught on fire. Left for the next guests. Remote wouldn’t turn the tv off so we just unplugged it. The price of this hotel was way over the top for the accommodations offered. Will not be going back. Noisy neighbors and rattling a/c make it difficult to have a good nights rest.

Leisure Partner

6/10

Pleasant

09 Feb 2025

Joe

Loud traffic noise from the freeway.

Business Self

6/10

Pleasant

14 Dec 2024

Rekhaben

We didn’t like breakfast manu and cleanses.

Business_and_leisure Family

10/10

Exceptional

12 Dec 2024

Genia

Quiet! Convenient! And Friendly! Loved it!

The staff were beyond friendly and helpful. I will be going back there next time I need a room in Dallas

Self

2/10

Poor

10 Dec 2024

Verified traveler

The room was awful and the receptionist was very rude.

Friends_and_family Family

2/10

Poor

08 Dec 2024

Stacy

I WILL NEVER RENT HERE AGAIN!!

I called the front desk to ask for a 5 AM wake up call. The guy told me that he won't be here for that and we don't offer that. Then I had the room for 2 days the maid didn't clean the room or make bed. Also, when I wanted coffee is the there was not a pot for the coffee pot.

Partner

8/10

Excellent

01 Dec 2024

Richard

Very affordable and good vslue for the price.

Business Self

10/10

Exceptional

29 Nov 2024

Luis

Front desk men was very helpful and super friendly !!!!

10/10

Exceptional

25 Nov 2024

Shanita

It wuz clean & affordable & I really like the set up of the rooms & bathroom rooms are very spacious. & customer service has been great both of my stays

Business Self

6/10

Pleasant

12 Nov 2024

ROLAND

Property was in need of updates, gave me the wrong room, no juice at breakfast. Someone above me left water running in bathroom and water can down in my bathroom/

10/10

Exceptional

11 Nov 2024

Ronnie

absolutely a nice duck off!

Leisure Partner

4/10

Poor

08 Nov 2024

Ghulam

NA

Family

2/10

Poor

04 Nov 2024

abby

The bathroom was dirty, the sheets had burn holes In them. The room reeked of cigarettes when it was a smoke free room. The carpet in the room had random stains all over. It was very uncomfortable place to stay at.

Leisure Family

2/10

Poor

26 Oct 2024

Jose

The pictures on this app are completely different than the rooms at motel, they are dirty

Self

10/10

Exceptional

23 Oct 2024

Dimitri

Very clean and quiet. By far the best value hotel I have stayed at in the dfw area.

Business

10/10

Exceptional

16 Oct 2024

Jeffrey

S

6/10

Pleasant

13 Oct 2024

Maria

Never again

Needed a place to stay for a couple nights, was already feeling iffy about it but since it was Texas OU weekend it was one of my only options, the whole place smelled musty, definitely not updated in years, the carpets felt gross, there were splatters on the wall by the trash can, my view was of the roof, the tv had a line down the middle and when I told them about it all I got was a we know, the decorative sheet on the bed had a hole and they said we can’t just throw them out those are $40, I mean isn’t that why you charge us what you charge to put it back into upkeep?? The lights would flicker, the tub wasn’t cleaned up top, the toilet wouldn’t always fill up after flushing, the ceilings had dust. The chair had a stain on the cushion. I payed for two nights but only stayed for one. I also didn’t use the sheets, I brought some and laid them on top and used my own cover.

Self

4/10

Poor

13 Oct 2024

Jarrod

Sheets were torn, cigarette burns in blankets and comforter, smelled musty, water/mold spots on ceiling.

Leisure Family

10/10

Exceptional

07 Oct 2024

James

Easy access to I-30

Business_and_leisure Friends

10/10

Exceptional

01 Oct 2024

Jeffrey

The Patel's have exceeded the standard of hospitality excellence and combine a family invested business with principles to build a rising foundation for generations to come. Gotta live the twins too 😁

Business_and_leisure Family

10/10

Exceptional

27 Sep 2024

Jeffrey

Wonderful Family staff of the Patel's hospitality. Consistently shown myself the ins and outs of the establishment. Much respect and gratitude goes forth for the selflessness.

Business_and_leisure Family

2/10

Poor

16 Sep 2024

Marrque

Do not trust positive reviews on this location. The check-in desk is a small enclosed window where you have to pay like you're at a gas station with glass in front of the register. Then they have to buzz you in to the lobby like jail. We had to move rooms because we saw a few little roaches on the door of the first room we were in. Every room we went in had horrible ventilation and just had a layer of wetness in the room that made things clammy with the AC going. There were questionable stains on the sheets and the staff seemed unhappy with the fact that they had to help us. They also had no extra bedding materials or towels (or that's what they told us when we asked for an additional set because they gave us two towel sets for three people). There was no handsoap or shower soap in the room. Luckily, we only had to stomach it for a night. I don't know if they're paying reviewers or what, but do not book here unless you REALLY don't have a choice.

Business

2/10

Poor

15 Sep 2024

Sharonda

I hated every part of my stay! Health dept needs to shut this place down! Nasty, molded, stinky, raggedy!! Staff was rude and would not return my money!! I would not let my dog stay here!!!

Business Self

8/10

Excellent

01 Sep 2024

Austin

Cold!!

Nice stay rooms were cold needed more blankets

Partner

2/10

Poor

18 Aug 2024

jose

I didn’t like anything.

10/10

Exceptional

18 Aug 2024

Verified traveler

Clean and quiet

Great value for the money

Self

6/10

Pleasant

03 Aug 2024

Elizabeth

For the purpose of having somewhere to sleep, it was fine. The ac worked well. The shower temperature was good, the water pressure was ok. The room smelled a little. The bed cover on one of the beds has cigarette burns. I have stayed in worse. Overall, it was good.

Leisure Family

4/10

Poor

29 Jul 2024

Sherri

It was inconvenient to check in then walk around to the back to get in. IT SMELLED BAD. Felt very unsafe .

Leisure

4/10

Poor

19 Jul 2024

Jesus

Room smells moldy, old needs renovation

Business Self

10/10

Exceptional

18 Jul 2024

Kimberlee

Nice

10/10

Exceptional

18 Jul 2024

Kimberlee

Friendly

Leisure Family

2/10

Poor

30 Jun 2024

Ron

We got there late and prepaid so we had to stay the first night. We refused to stay a second night even though we could not get our money back. It was so terrible. I have pictures. There was a hole in the bathtub and it would not drain. The second person showering has to step into ankle deep water. The bathroom door knob was hanging off as was a light fixture in the ceiling. There were no shelves in the mini frig. The carpet had stains and holes. It has a rating of 7 but I don’t know how. The hall smelled like cigarette smoke. I let the man at the front desk look at the photos we took and told him how unhappy we were. All of this after working all day and driving over 5 hours. I have never slept in a room this bad before. If we hadn't been so exhausted arriving after midnight, we'd have left the first night too. It was so bad!!!

Partner

2/10

Poor

18 Jun 2024

Denise

Never stay here!

This hotel is very old and worn—the light at the sink worked half the time, hand towel bar missing, bathtub had brown stains (maybe cigarette burns), and cracks in it, phone didn’t work, bottom sheet had large brown stains which they did replace, back door entrance didn’t lock, so not safe. Too many issues to list. Then when our reservation was up and needed to stay one more night, they wouldn’t give us the same rate. Breakfast was mediocre—waffles and cereal, no juice the whole 6 days we were there, only coffee to drink.

Partner

4/10

Poor

15 Jun 2024

Mary

The air conditioner was working properly, the breakfast area was a disaster. The waffle iron didn’t work, the juice machine wasn’t working so all they had was cereal, yogurt and toast.

Business Friends

4/10

Poor

14 Jun 2024

S

Location off busy highway and parking that edges a wooded area not lit.

Dirty room and breakfast poor.

Leisure Self

4/10

Poor

13 Jun 2024

Lee

Pros - AC was working and cold, hot water was good and the bed was fairly comfortable.

Cons - The lighting in the room was very bad. Both of the lamps by the bed and the clock did not work so I'm assuming the power outlets were out. The light over the sink was very dim and one of the bulbs was blown out And that made it very hard to see when washing your face and brushing your teeth and trying to look in the mirror. The other two overhead lights in the room were very dim and barely threw off enough light to see. The office chair in the room was missing three of the wheels and was one sided with you sit in it, the refrigerator was frozen up, and the toilet paper holder was coming out of the wall. Also the floor didn't appear to have been vacuumed well because I still saw some crumbs from previous guest visible on it.

I'm not sure if I just got a bad room but this is my experience. Things like this should have been addressed before renting out the room. I had booked 4 nights but only stayed one night after giving it a try but couldn't stay any longer.

Leisure Self

2/10

Poor

11 Jun 2024

Pamela

The room was dirty when we arrived. The floor had not been swept (there was all sorts of stuff on the carpet), the bathtub was dirty, the bedding was torn. The towels had something on them, could have been a stain, but not something you would want to use. Could not get new towels until 9:00 the next day and then I had to track the house cleaner down to get them. When I checked in the lady was very rude and very slow. Overall a terrible experience. Would never stay here again!!

Leisure Family

10/10

Exceptional

06 Jun 2024

Michelle

I had great stay at super8 great friendly staff and comfortable rooms

Leisure

4/10

Poor

03 Jun 2024

David A.

Property run down. Rooms not well kept. a/c filter very dirty. Room smell bad. Not as advertised!

Business Family

2/10

Poor

01 Jun 2024

Dakota

Disgusting

This hotel was terrible. The room hadn't been cleaned, there was crumbs and hair in the bed. The fridge in the room didn't work, and had leaked all over the floor creating alarge wet spot on the carpet and musty odor in the room. The entire carpet was covered in stains. There was still urine in the toilet. When trying to find a solution with the hotel staff they didn't do anything but give me new sheets. No offer to switch rooms, and when I requested a refund through hotels.com the hotel staff lied saying that I requested an early check in so the room wasn't cleaned. I hadn't even booked the room until 4pm. The hotel was the worst I've stayed in in a long time. Not worth the price at all. Obvious they put no money into maintenance or cleaning staff AT ALL. And then just lie when a guest isn't happy with their stay.

Self

10/10

Exceptional

30 May 2024

Kenya

Had a nice stay check-in process was easy

Family_with_children

10/10

Exceptional

28 May 2024

Michelle

My at Super 8 has been great! My stay is comfortable and quiet