Name: Days Inn by Wyndham Dallas Garland West
Address: 3645 Leon Road, Garland, 75041, US

2/10

Poor

28 Jun 2026

Gerson

lots of cockroaches and dirty sheets

Friends

2/10

Poor

02 Dec 2025

efrain

Don’t stay there. The Tv was broken which didn’t matter much, but no heating in 32-37 degree weather is unacceptable

Business

2/10

Poor

23 Nov 2025

Kelly

The receptionist was nice, but honestly that’s where the compliments end. The parking lot is sketchy, the room smelled awful, and got so much worse with the heat on. Like someone had tried to put out a fire in the heating system by urinating in it. Stained bedding, broken and missing outlet covers. No chair at the stained and chipped desk. No hangers. The bathroom light didn’t come on without trying for several minutes with the switch. There’s coffee packets in the room but no coffee maker. The hallways and elevator reeked of marijuana. The walls were dirty and riddled with chipped paint and holes. Breakfast was packaged mini muffins or danish, Cheerios, Froot Loops type cereals, 3 packets of oatmeal and 11 yogurt cups. Do yourself a favor and keep looking for something else. They shouldn’t be charging over $50 a night for this place, for almost the same price If La Quinta hadn’t been sold out we would have gone there 100%, but we needed to be close to my son’s audition and didn’t have many viable options within a 10 min radius. Never again.

Business Family

2/10

Poor

04 Nov 2025

Ana

As soon as you walked in to the building it smelled like smoke, room was even worst. Terrible experience,

Leisure Family

8/10

Excellent

24 Oct 2025

Sami

Only issue was the breakfast. They didn't even have a working coffee machine. They had snack bars and juice. Aside from that I have zero issues or complaints.

Leisure Partner

4/10

Poor

21 Oct 2025

Jazmine

Very dirty, stains everywhere. None of the lights except lamps work. Blood on tub. Filthy couch. Just needed a few hours sleep before my flight, afraid to close my eyes.

2/10

Poor

18 Oct 2025

David

If I was able to give a NEGATIVE star rating, I would. This place is absolutely terrible. DO NOT STAY HERE. First of all, it is located in an industrial area and railroad tracks are directly behind the building. As I was entering the front door to check in, a group of three people (20-25 years old) came in each carrying plastic grocery bags filled with beer and liquor. The whole building smelled of smoke, weed and a musty “funk”, including our room. The dead bolt lock on the door didn’t work and the security latch was hangin halfway off the wall. Everything in the room had spots and stains: sheets, blankets, mattress, chair, window shades, floor, walls, shower curtain, the shower, sink and toilet. There was some kind of sticky “blob” on the back of the bathroom door. There were dead bugs on the floor. Our room had an adjoining door to the room next door and when the neighbors arrived shortly after us, they were arguing and fighting with each other loudly with no regard as to who could hear them. They were so loud, it seemed like they were in our room. The walls and door area had numerous damaged areas that they plastered around and painted over with paint that wasn’t even the same color as the original paint. We got the heck outta there 10 minutes after we got in the room. All-in-all, this is the worst place we have been to. Expedia needs to take this place off of their list of places to stay because it will hurt their reputation. Again, STAY AWAY FROM THIS PLACE!!!

8/10

Excellent

15 Oct 2025

Irenea

Love my stay at Days Inn and almost close to everything,The only thing I can say is the breakfast. They should add more like fruits, choices of cereal. Overall I love it❤️❤️❤️👍👍👍

Business Family

2/10

Poor

05 Oct 2025

Xan

The desk staff was friendly and helpful. The room was dirty. The bed covers, floors, and walls were stained and dirty. The ceiling had patches of ain’t that didn’t match, where I’m assuming they tried to cover dirt. The desk had spots of sticky stuff on it. The pool was dirty. And the room was moist and smelled bad.

Partner

4/10

Poor

11 Jun 2025

Terry

AC did not work, was reported day 1 of 4, nothing done and no one interested. Advertised breakfast was continental only & no milk was out 2 of 4 days. Stomping on floor above us past bedtime. No coffee maker, again reported with no response. No iron in one of two rooms.

Leisure Family

2/10

Poor

11 Jun 2025

Christopher

Worst motel ever

Broken lights I told front desk they were rude about I asked to move me to different rooms and they said no.front desk was rude it was to guys working front desk. I asked them to cancel they said no.wouldnt give me any information bout how to cancel

Business

2/10

Poor

15 May 2025

mark

I often travel for business travel and this was the worst hotel I've ever stayed it. It was run down ,not cleaned well, holes in the blanket. They didnt have the AC on and its in the upper 90s. Smelled like people were smoking in the hotel. Glass protection for the staff and when i arrived after midnight the attendent had his shoes off and had them propped up on the counter. I wish i was making this up, I regret not walking righr back out and finding another hotel. I didnt eat their very limited contentinal breakfast out of fear. Fing gross

Business Self

2/10

Poor

31 Mar 2025

Jane

Horrible room

We had to change rooms the first day there was a broken light bulb in the lamp and there was bedbug reside on the mattress. The hallway and elevator reeked of marijuana and we were supposed to get breakfast and it was yogurt and cold cereal. The last night we were there a cockroach was crawling across the floor the 2nd and 3 rd day we were locked out of our room we had to go to the front desk and have them let us in

Partner

4/10

Poor

23 Mar 2025

Priscilla

The A/C made to much noise the restroom lighting was to dark the restroom ceiling was stained and the room had a musty smell

Partner

6/10

Pleasant

28 Dec 2024

Jose

N/a

Business Self

6/10

Pleasant

22 Dec 2024

Henry

Smells too much to Marijuana specifically in the elevator and Hallways.

Leisure Family

10/10

Exceptional

05 Dec 2024

Vijesh

Good Place To Stay.

6/10

Pleasant

29 Nov 2024

cynthia

Kept lost a blanket

Over all stay it was 6/10 . my dislike from the hotel was it Staff, Cleaning staff to be precise. My daughter forgot her blanket with her name engraved. Went back to the hotel to claim it and the front desk that nothing Was turned in to the lost and found.

Friends_and_family Family

6/10

Pleasant

25 Oct 2024

Thomas

It is hard to get to with construction traffic

Leisure Self

8/10

Excellent

13 Oct 2024

Christine

Beds were hard, but clean. No bugs. Walked around in socks and they stayed white. Only bad was breakfast. Had packets of oatmeal, yoghurt, 2 different cereals, milk, coffee and juice.

Leisure Family

2/10

Poor

22 Sep 2024

Leigh

Hotels.Com has false advertising

When I'm checking the boxes for a amenities and I check hot tub and hot breakfast and indoor pool I don't expect to get to the hotel and not have a hot tub see a s***** outdoor pool and very little for breakfast. Every time I say I'm not going to use hotels.com and I do anyway and I swear this is the last

Friends_and_family Family

2/10

Poor

29 Aug 2024

Matthew

This place was terrible. The worker at the front desk didnt know how to put my card in the payment machine. She didnt even give me my ID back until i asked her. The room was dirty, the bed was stained. The bathroom light basically didnt work. The mirror was broken and poorly glued back together. The \"breakfast\" was watered down juice and some basic pastries. By for the worst experience at a hotel ever.

Business Partner

6/10

Pleasant

17 Aug 2024

Rotimi

Quiet but lack good management. Bed sheets were torn, all requests to get them changed was not met. I slept on same sheets for the entire stay. The service had no humanity to it.

Business Friends

2/10

Poor

28 Jul 2024

Maria Antonia

There was lots of cockroaches in the room, going on the walls, floor, beds. They refuse to give us our money back they said they could only give us a different room but until the next day because the manager was not available. We barely were able to sleep, fearing that cockroaches could go inside mouth or ears while we were sleeping. Horrible experience. I took several photos for proof

Leisure Family_with_children

2/10

Poor

28 Jul 2024

Ravimaran

The hotel smells!! The room they gave me reeked with cigarette smoke but they gave me another room which was perfumed with air refresher to mask other smells. Coffee for breakfast was not coffee...it looked like it but not coffee.

Leisure Family

6/10

Pleasant

21 Jul 2024

LASHEKA

Roaches, but staff were nice.

Business_and_leisure

6/10

Pleasant

21 Jul 2024

LASHEKA

The gentleman that checked me in was very helpful with cutting the A/C on in my room, but the room has roaches.

Business_and_leisure Family

8/10

Excellent

21 Jul 2024

Christopher

Almost a Five star hotel!

6 night stay. Felt safe in the area (no vagrants) Yogurt, coffee, juice cerial/oatmeal & muffins is the continental breakfast. Staff was friendly, *every thing was clean, no signs of any roaches which is surprising being this is a 3 story hotel in Dallas, TX. not to mention its across the street from a Daisy dairy food warehouse.
The only issues are:
We had two adults and our 15 yr old grandson and we had to ask for a third bath towel EVERY day. House keeping would take the third bath towel every day, if it was used or not.
*Most of the walls and the bathroom door had small areas with stuff splattered on them. Just wipe the walls down where needed. Other than the walls, this is an amaizing find for the location and price. We will probably stay here again when we cone and visit.

Friends_and_family Family

10/10

Exceptional

05 Jul 2024

TaShawna

Just a few strange acting people that comes up to a person outside the front building and ask for stuff sometimes ijst

Business_and_leisure Family_with_children

2/10

Poor

04 Jul 2024

Verified traveler

Days Inn have gone downhill!

Room was clean but the bathtub had been patched up instead of being replaced. Asked for extra towels because we only had two and I got pool towels.

Business

10/10

Exceptional

30 Jun 2024

Henry

Very Satisfied

Leisure Family

2/10

Poor

29 Jun 2024

Verified traveler

Days Inn have gone downhill!

Room was clean but the bathtub had been patched up instead of being replaced. Asked for extra towels because we only had two and I got pool towels.

Business

2/10

Poor

29 Jun 2024

Verified traveler

Days Inn have gone downhill!

Room was clean but the bathtub had been patched up instead of being replaced. Asked for extra towels because we only had 2 and I got pool towels.

Business

2/10

Poor

22 Jun 2024

Lauren

I’m traveling with my husband and my baby for a wedding, and booked a room here. Reviews and photos online looked okay, but in reality this was far from okay. The room they put us in reeked of cigarettes, like someone had been smoking in there for months. There were stains on everything. The bedspread had cigarette burns in it, and the lampshades had mold on them. The whole hotel had a stink to it, like bad plumbing. They put us in “the best room they have” after we complained and it was cleaner, but still stank and the door had clearly been damaged from someone breaking it open. The parking lot had lots of drug/ unhoused activity happening in the open and in the morning there were used condoms in the walkway. To charge $100 for this experience is DISGUSTING.

Leisure Family_with_children

10/10

Exceptional

07 Jun 2024

Sebastian

Great staff!

Business Self

10/10

Exceptional

02 Jun 2024

James

Enjoyed my visit

2/10

Poor

01 Jun 2024

Courtney

Reservation was randomly cancelled and they had no rooms. No explanation - no warning. At a gross motel 6.

2/10

Poor

16 May 2024

Christina

Pass

All exits to the parking lot are blocked except the main entrance by the front desk.
Multiple cameras covering every angle.

I asked for a quiet room and they put me next to a crying baby. Got no sleep.
Shower head wont stay and falls down, sprays water all over the bathroom.
Slumlord property.

10/10

Exceptional

07 May 2024

Brandon

Ill be honest. I got this hotel as insurance on a trip that me and my girlfriend would have adaquate space. I didnt sleep in the room overnight. But everything was clean and lovely and they even refunded me the price difference when i checked out early.

Leisure Partner

10/10

Exceptional

04 May 2024

Aiesha

It was clean and close to the event I was attending that weekend

Leisure Partner

6/10

Pleasant

25 Apr 2024

Debriana

The floors and tub had hair. The room smelled bad and the “breakfast” was only cereal, muffins & yogurt.

Business Partner

8/10

Excellent

17 Apr 2024

Guillermo

Very clean hotel ,

6/10

Pleasant

09 Apr 2024

Peter

Average

2/10

Poor

08 Apr 2024

Alan

They did not have a room for us and said they overbooked WE got no call or message from them until we showed up at 8pm. We had to pay a huge rate for another hotel. This was a horrible experience.

10/10

Exceptional

04 Apr 2024

Nick

Clean

Business Self

8/10

Excellent

29 Mar 2024

DORISE

Good Location

The TV remote needed batteries replaced and there was no coffemaker (but coffee service items were there). I called the front desk and she replenished both items. The breakfast was all preeservative-laden items, but other than that, a good hotel for the money.

Business

6/10

Pleasant

29 Mar 2024

Anderson

The hotel was very clean and easily accessible. I was just disappointed with what they call breakfast. There is basically coffee, tea, yogurt, those wrapped muffins and cereal.

Business Partner

4/10

Poor

18 Feb 2024

Kyle

Overall. You get what you pay for. So not stay there again

Leisure Self

6/10

Pleasant

17 Feb 2024

Jamie

the muffins where good

Leisure Family_with_children

10/10

Exceptional

16 Feb 2024

Lacy

The front desk office staff and cleaning crew are very helpful and friendly. They are always willing to help.

Leisure Family

10/10

Exceptional

07 Jan 2024

Lacy

Awesome customer service

10/10

Exceptional

22 Dec 2023

Lacy

The front desk is very friendly. The rooms are clean.

Business Family_with_children

10/10

Exceptional

21 Dec 2023

Lacy

The staff is very friendly.

Leisure Family

2/10

Poor

12 Dec 2023

Leonard

People running in and out all hours of the night.floors dirty and soft floors. Non smoking facility reaks of smoking.

Business Self

6/10

Pleasant

03 Dec 2023

Courtney

It wasn’t a bad place to stay. Staff were friendly.

Leisure

10/10

Exceptional

14 Nov 2023

Lacy

Awesome and easy

Business_and_leisure

10/10

Exceptional

23 Oct 2023

Logunn

A

Business Self

4/10

Poor

08 Oct 2023

Shreyashi

No water in the room. When asked for water bottle then they said their water dispenser isn’t working and no alternate option available.

Business Self

4/10

Poor

05 Oct 2023

Sherry

Nasty bathroom

Everything was okay until I went into the bathroom and I saw someone used sanitary pads in the garbage can. The pads were not wrapped up and there were two of them. Disgusting to say the least, apparently the housekeeper missed them so why would I think that the room was actually clean at all!

Friends_and_family Family

2/10

Poor

24 Aug 2023

Rebecca

This property needs an immediate inspection and overhaul of the cleanliness. The staff was very helpful however when I got to my room to check it out I found BED BUGS!!! My anxiety was so high I could not stay there and had to find somewhere else to stay late at night with no reservation and I did not know the area.

Business Self

8/10

Excellent

29 Jul 2023

Agustin

Clean place

Family

10/10

Exceptional

17 Jul 2023

Christopher

Management was great. Housekeeping great.
Mini fridges need work

Leisure Friends

10/10

Exceptional

14 Jul 2023

Travis

Great room at a great price!

Leisure Self

10/10

Exceptional

08 Jul 2023

Scarlett

Everything about this place is great I love staying there I love the staff , the environment on the inside the pool

Leisure Partner

2/10

Poor

03 Jul 2023

Verified traveler

Bad experience

The hotel was marked as tobacco-free and the corridor to my room smelled a lot of cigarettes and it went into my room. I asked for a room change and they didn't want to change it because the hotel was full but because of the few vehicles parked I knew it wasn't true the room smelled bad and the floor was too dirty

Business

8/10

Excellent

01 Jul 2023

Kevin

Ok

Leisure Partner

4/10

Poor

16 Jun 2023

Kristen

There was trash all in the pool area. They would not change the orange juice dispenser so all there was was apple juice. My daughter is autistic and I always tell hotels that and ask to be on bottom floor because she jumps up and down and squeals a lot, they said they couldn’t and that’s ok. But then went on to say she can’t be too loud….
I was very unimpressed

Leisure Family_with_children

2/10

Poor

16 Jun 2023

Mark

Accidentally left a battery charger in the room when I left. Two phone calls where I offered to pay to have it shipped to me and something for their trouble. Was told they would call me back as they couldn't seem to understand this simple request. They never called back and I never got the charger back. Area around the hotel is really full of homeless. Very scary place. never again

Leisure Family

4/10

Poor

12 Jun 2023

Gloria

AC didn’t work well, floors were dirty, maid made the beds but didn’t refill things like coffee cups, Kleenex,etc. crackheads hanging around in front of motel and parking lot and using bathrooms in lobby, “Continental breakfast” consisted of a danish that was near expiration, apple juice or extremely, extremely watered down orange juice. We stayed on 3rd floor and heard a couple yelling at each other and the man using profanity. Not good at all if your children are with you. We will NOT be staying there again.

Leisure Family

10/10

Exceptional

09 Jun 2023

Jimmy

Not bad!

Business Self

6/10

Pleasant

05 Jun 2023

senorina

The room smelled musty. There were random people outside the facility very late at night which made us feel unsafe.

4/10

Poor

30 May 2023

Patrick

At least the hookers out front were polite.

Cigarette burns on the couch of my \"Non-smoking\" room, the TV had no remote, no manual buttons and was already on plus the desk had no replacement so I had to drag the dresser away from the wall and unplug it to sleep. The bathroom sink stopper handle was disconnected so I had to crawl under the vanity and repair that one myself. (maybe I should send a yall a bill for plumbing service.)

Friends_and_family Family

4/10

Poor

21 Apr 2023

Connie

Mattress was extremely uncomfortable, bed made me itchy, non-smoking room smells like cigarette. Hall way smells like cigarette and weed. Extremely noisy from train passing, industrial workers driving their trucks, people yelling outside, witnessed a fight outside from my room window, feels really sketchy and unsafe.

Business_and_leisure Self

2/10

Poor

18 Apr 2023

Anh

This is the worst hotel that I have ever stayed. Cigarettes smell everywhere even inside the room, and I felt unsafe around the neighborhood and parking lot.
Not recommended.

Leisure Partner

10/10

Exceptional

13 Apr 2023

Ana E

Beds and bathroom were clean. Staff was friendly at check in and check out. Was not very pleased about the breakfast options available. Cereal dispenser only had one option

Leisure Family_with_children

6/10

Pleasant

28 Mar 2023

Myesia

Restless night...

The stay was good but I didnt get any sleep there was someone slamming doors and screaming all night.

Friends_and_family Family

4/10

Poor

28 Mar 2023

Wendy

Smell of the hallway, smell of marijuana in the elevator and hallway.

Leisure Family_with_children

10/10

Exceptional

26 Mar 2023

Frank

Place was clean and well kept

Self

10/10

Exceptional

25 Mar 2023

Larry

Was close to nearby sites to see.

2/10

Poor

20 Mar 2023

Ashlee

Smelled of weed the minute you walked through the door of the Lobby. There was leafs under the window curtain, a waded up piece of gum on the floor nect to the nightstand, trash behind the tv, a cleaing rag left on the light fixture in the bathroom, hair in the sheets, and the trash can had water at the bottom of it for some reason. Had to ask the front desk for towels and a tv remote. Also tv was already on when I got in the room. The walls are paper thin. The guy in the room next to us was yelling on his phone in the middle of the night both nights of my stay and had to make a complaint to the front desk. Could hear the other person on the phone as well thats how loud the neighbor was and how thin the walls are. Was told I would be able to change rooms on my night but that fell through. No offer for room discount.

2/10

Poor

14 Mar 2023

Britanne

Not friendly
Not a good breakfast
Floor filthy

10/10

Exceptional

14 Mar 2023

Anthonius

Great

Friends_and_family Family

10/10

Exceptional

27 Feb 2023

Anthonius

Amazing

Friends_and_family Family

2/10

Poor

24 Jan 2023

Marq

rude staff

Leisure Self

10/10

Exceptional

22 Jan 2023

Victoria

Friendly and clean and the rooms are spacious

Leisure Partner

2/10

Poor

07 Jan 2023

Britanne

Dirty...not clean,staff not friendly

Leisure

4/10

Poor

29 Dec 2022

Anthony

When I arrived the front desk clerk claimed he couldn’t find my reservation even after I showed him my reservation number on my phone, so of course I got ripped off than what was quoted.the rooms were nice and clean the only their issue is I had no hot water!

Leisure Partner

4/10

Poor

27 Dec 2022

Jerrell

Not well maintained, worn looking, very noisy, with lots of freeway construction.

Leisure Self

4/10

Poor

19 Dec 2022

Alyssa

When I booked the hotel the site said it offered amenities that I was looking for and then when i arrived that wasnt the case. The hotel was clean and check-in was easy though. Outside ir was a bit run down, however we ended up jn a mire down area to begin with. When we arrived to our room it was vlean and put together. I tried to turn the tv on for my 3 year old and there was no power cord for the television. I went back downstairs to ask the receptionist about it and he tried telling me that i just needed batteries for the remote. When I tried explaining again at which time he asked if i just wanted another room and I agreed. Our second room was fine and clean and everything worked. We needed to stay for 2 nights so after a long day of events we get back to the hotel late to find that our room key didnt work because they only gabe us ine night when we moved rooms. It was an easy fix just inconvenient due to circumstances.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2022

Mauricio

It is located in a good place, very clean..

Leisure Friends

6/10

Pleasant

30 Oct 2022

Verified traveler

I would stay again take your pillow

The hotel is clean. The staff was pleasant. One bed you could feel springs the other very hard. Pillows were terrible.

Business

4/10

Poor

19 Oct 2022

Aaron

When we drove up, my husband asked me \"why did you book us a Murder Hotel?\" The area is weird, industrial, shady, out-of-the-way, and somewhere I never want to be again. the entire second floor REEKED of pot, and some man crawled out from the parked cars claimed he got run over, yelling at people to call 911. The room's lock didn't lock, this is was old and cracked, the room itself was nearly barren, there were signs posted everywhere that visitors were not allowed in the rooms, it was all bad. 0/10 stars. We immediately asked for a cancellation and RAN to another hotel.

Leisure Partner

2/10

Poor

19 Oct 2022

Christopher

Dead cricket in bathroom. Shower head sprayed water all over bathroom. Hair dryer didn't work. Very poor selections for breakfast.

Leisure Family

2/10

Poor

11 Oct 2022

Misty

Terrible

Elevator didn’t work, the smoke alarm in our room didn’t have a battery so it was chirping, the light as you came into the room wouldn’t work, the toilet was stopped up and I spent 15 minutes plunging it and it still wouldn’t clear. After sending my son back downstairs with the plunger, I expected to at least get moved to another room, but was told they’d call maintenance, this was at 10:23 pm. REALLY?!?! Had only two towels in the bathroom. And the phone in the room didn’t work so this all had to be relayed running up and down the stairs. Traffic noise was unbelievable, sounded like a street race going on outside our window. We were on the second floor above the pool and people kept coming and going through a door or gate that was so loud. Overall VERY disappointed in the room, and the way the staff handled things. Absolutely the worst stay ever!

Friends_and_family Family

8/10

Excellent

07 Oct 2022

Verified traveler

Nice.

Recently renovated.

Self

8/10

Excellent

07 Oct 2022

Verified traveler

Nice.

Recently renovated.

Self

10/10

Exceptional

23 Aug 2022

Zhanna

Very good for price

Leisure Family

6/10

Pleasant

18 Aug 2022

Bobbie

Liked the lighting around the property, disliked the cleansing of the rooms. Walls had stains on them, as well as the bathroom door, a lock mechanism was broke, total poor room cleansing.

Leisure Family

2/10

Poor

31 Jul 2022

Verified traveler

No.

Terrible. Kids running and screaming at midnight, fingerprints on mirror, sticky floors, weird smells, broken furniture, no breakfast, dirty surfaces. Don't believe the pictures!

Friends_and_family Family

2/10

Poor

31 Jul 2022

Karl

Before we booked our reservation for three days, I made sure that there was a continental breakfast provided for our stay. To my surprise, there was no breakfast provided. I asked the man at the office where breakfast was and he offered me 2 cold muffins and a juice.This is fraud! A ripoff! Please send me $60.00 in compensation for this. Karl fisher 1116 S. McDowell Petaluma Ca. 94954. Days Inn address 3645 Leon rd Garland Tx. Dates 7/22/22 to 7/25/22. If you don't reply we will never go to one of your Inns again!