Extended Stay America - Fresno

2/10

Poor

29 Apr 2026

Herbert

Do not recommend the lobby was closed and didn’t get to check in at all had to get a different hotel

Self

2/10

Poor

21 Apr 2026

Daniel

We arrived at 3pm for check in, the staff informed us that the room was not clean yet and they will call us when it was ready. We came back around 4 and the staff informed us that the room was still not clean and had dog urine smell in it . We asked if we could get a different room or upgrade and we can pay the difference and they informed us that this was not possible.

Partner

2/10

Poor

19 Apr 2026

Patrick

Room was dirty, had a terrible smile and towels wasn’t available

10/10

Exceptional

17 Apr 2026

Porsche

Love the staff!!

Family_with_children

2/10

Poor

21 Mar 2026

BRANDON

Dirty floors. Dirty and loud.

Self

8/10

Excellent

20 Mar 2026

Dennis

There was a heaping pile of trash bags under one of the public staircases. At one point, there was a vagrant rummaging through the bags. Other than that, the stay was okay.

Self

4/10

Poor

16 Feb 2026

Tammy

The staff was not at all the issue. They were great, despite the fact that one person was trying to manage several jobs at once, and I suspect making measly minimum wage. This place was FILTHY! There were layers of dust and grime on so many surfaces in my room. It was just disgusting. Also, the room had no microwave so the desk clerk had to find one from another room and hand carry it to mine. The stairwells were littered with cigarette butts and looked like they hadn't been cleaned in ages. I was woken up at 4:30am on day 1 by a guy operating a loud leaf blower in the parking lot! Then on day 2, I was woken up at 4:00AM by a lady in an adjacent room to mine who decided to prop her door open and talk to someone on her phone on speaker mode. This place gave me the vibe that it was a low income housing project rather that an Extended Stay Hotel. I will not be back. If I were Extended Stay America, I would be very concerned that this is the type of product associated with your marketing brand name.

Business Self

2/10

Poor

16 Feb 2026

Kellii

Dirty, smelly and people up all throughout the night. Couldn’t sleep, dogs barking and occupants above us moved furniture all throughout the early morning around 2 am. Wouldn’t stay again.

2/10

Poor

15 Feb 2026

Mason

The room was dirty, not clean. Stains, hair and dried unidentified stuff in the walls. The linen was horrible. The room smelled. Not sound proof at all. Heard every step and movement from both neighbors to the side and above the room. Heard traffic from outside. The exterior of the hotel was dirty. Bags of trash everywhere and pee stains around stairs. Unhygienic and not clean.

4/10

Poor

31 Jan 2026

James

When we were giving our room it wasn’t ready or made . Very dirty … they switch us too another room that was made . But they didn’t have ice machine and the ice cube tray was cracked so we couldn’t make ice . They wasn’t any toilet paper in the bathroom or towels we had to go down and ask for it

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Porsche

Great staff, clean and we love it here

Leisure Pet

10/10

Exceptional

26 Jan 2026

Porsche

The staff is amazing

Leisure Pet

10/10

Exceptional

26 Jan 2026

Porsche

Great staff, love it here!

Leisure Pet

4/10

Poor

23 Jan 2026

Roxanne

Bedding was stained. The blanket they give you is as thin as the sheet. Property is extremely loud so we didn’t get great sleep. Also the floors didn’t look ever clean. Ours had glitter all over it. Was giving Blackstone and south of Shaw hotel vibes.

2/10

Poor

18 Jan 2026

Ronald

Our room was disgusting.

Family

8/10

Excellent

22 Dec 2025

ARTHUR

Standard room with normal amenities. Some paint discolorations in the room, but the overall room is decent for a nights stay.

Business

2/10

Poor

13 Dec 2025

Tammy

Absolutely horrible

Friends_and_family Friends

2/10

Poor

06 Dec 2025

Toni

First room was not made up. There was hair and black things on the bed. The bedding was over by the TV. Bathroom was not cleaned. Second room the door was stuck, so we went and got the clerk, and when the clerk finally got it opened again there were hairs and stains on the sheets. I ask for my money back.

4/10

Poor

04 Dec 2025

Corrina

I could not stay here. The room was dirty and smelled like smoke. They hadn’t cleaned from the last guest as evident by the full trash and dirty surfaces. As soon as I sat down, I looked over and saw that my partner was already searching other hotels to stay in. We checked out immediately and were offered a refund.

Partner

6/10

Pleasant

25 Nov 2025

maria

Room in ok condition. The hotel is used for long stay guests. Staff was courteous.

Family

2/10

Poor

13 Nov 2025

Mark

The room was dirty, the first room they put me in the sheets were literally stained and had black hair on them, they then moved me to a room that had broken light switches the only way to turn off and on the light by the bed was to move the little cabinet and plug it in and unplug it...this is the dirtiest hotel I have ever stayed at in my entire life...avoid at all costs, staff does not care, walkways had human feces on them, parking lot had alarms going off all night, this is a terrible place to stay unless you're selling drugs or doing tricks.

Friends_and_family Family

2/10

Poor

06 Nov 2025

Alexandra

The firealram was going off for 2 hours at midnight. It was such an unpleasant stay because of it.

6/10

Pleasant

03 Nov 2025

Heike

Staff was nice and friendly. Room could use some loving care.

2/10

Poor

25 Oct 2025

Steve

The first room was roach infested! They moved us to another roach infested room. We could not get a refund without contacting hotels.com after an hour of talking to them i finally got them to refund the nights payment.

Partner

10/10

Exceptional

25 Oct 2025

Mirna

Great, Rachael was great

Partner

4/10

Poor

24 Oct 2025

Yvette

Wouldn’t stay there again.

8/10

Excellent

13 Oct 2025

Michael

-The night clerk Monique that checked us in was super accommodating greating us the handicap room I reserved but was not available so she gave us another. Completely setup for the needs I requested. Thank you Monique... 👍
room

Business_and_leisure Partner

2/10

Poor

12 Oct 2025

kristen

After driving 5 hours to get to the hotel because of traffic, we got to the hotel around 12:20am. They were updating their ipads and couldn't check us in even though I had called to say we were going to be late. We couldn't get into the room until around 1:15am. It seems like they could have already checked us in and gave us our keys since we had already paid for the room when we got there. We walk in the room and the bed didn't look made, there was trash in the trashcans, there was an open soap bar (that was used and sitting on top of the wrapper), there were no tissues in the box, the cabinets were opened and the bath towels were not folded but were hanging (one on the bar and one loosely laid across the top of the shelf). We were so tired and had to get up early the next morning so didn't complain. We were woken up by the sound of tree cutting? Luckily we had to get up anyway but it seems ridiculous to start something like that on a Saturday morning. Overall a horrible experience and I would never stay there again.

Leisure Family

2/10

Poor

11 Oct 2025

Sean

Didn't even stay the night , checked in around 10/11pm and left to a different hotel . It was dirty , sheets were used, bed was not made it was gross

Self

10/10

Exceptional

30 Sep 2025

Richard

Thanks

2/10

Poor

18 Sep 2025

Morgan

Check in was fine. When I went to the room, the door was open and dark inside. The hatch lock was broken off. Mold in the shower. Bathroom floor coming up with mold all around the base of shower. The room and property were not as pictured online. No suite kitchen dishes, but by that point I’m glad. People yelling, people living in cars. I left

Leisure Self

10/10

Exceptional

17 Sep 2025

Marlene

Definitely will be staying again it was very nice

Leisure Family_with_children

2/10

Poor

15 Sep 2025

Russell

Overbooked hotel…left to find a room at midnigh

We got a call in the evening from the front desk stating they had overbooked. They said they didn’t have room for us after we tried To do early check. They knew we’d be in the area and drinking at a local concert. They said we can check in anytime after the show. That was a lie. Our reservation was canceled by the hotel because we had used a third party to Book the room.

Partner

4/10

Poor

14 Sep 2025

Steven

The bed are hard and very uncomfortable

Business

10/10

Exceptional

10 Sep 2025

Trisha

They were able to accommodate me staying in a ground floor room

10/10

Exceptional

08 Sep 2025

Richard

Monique was amazing. The front desk representative and the place is just a great location and everyone’s really kind rooms aren’t bad at all.

Business_and_leisure

2/10

Poor

07 Sep 2025

Alejandro

I WANT A REFUND.

The overall hotel was dirty. My room was a disaster. Fire alarm was saying from the ceiling furniture was falling apart beds were really uncomfortable and really itchy like bad. To the point where we had to ask either to get my refund back or switches rooms then the AC was not working. They finally switched those rooms. Second room was cleaner. AC was working but no TV and the bathroom kept getting clogged up. The only reason I didn’t move to a different hotel because I called around and everything was booked. There was an event going on in the city at the time.

Friends_and_family Family

4/10

Poor

06 Sep 2025

Michelle

Front staff was amazing . The bathroom however smelled like urine. There was hair around the toilet.

10/10

Exceptional

04 Sep 2025

Nicolas

Great price!

I always enjoy my stay here.

Partner

6/10

Pleasant

02 Sep 2025

Verified traveler

Never Again

I understand you get what you pay for but this was well below expectations. The room smelled terrible and there were stains all over the carpet. The pictures are entirely deceiving! They really could use a few updates. The mattress was terribly uncomfortable and the pillows should be considered more to be tshirts stuffed in cases. We stayed at a few budget friendly hotels this trip and this was the worst! There was no breakfast whatsoever either. Just coffee.

Partner

10/10

Exceptional

01 Sep 2025

Nadimul

Everything was gt except that hair dryer wasn't in the room

Leisure Family

2/10

Poor

01 Sep 2025

Maria

We arrived early at 2pm asked to wait until room was ready, they will call. 40 minutes later i went to check on the status to find out previous employee was out and nobody was aware of us wanting. Had the room for two nights. One come to clean not even to empty trash. I went to the lobby and after waiting for someone for nore then 10 minutes someone came out to tell us we had to wait because she was on the phone with animals services. So i left . The outside area luke hall ways are dirty. The beds make noise when as you turn on your side so for a light sleeper it's hard to sleep. I usually don't leave reviews but this was the first time i didn't get someone to help .

Leisure Family

2/10

Poor

31 Aug 2025

Darrell

Play was dirty. Room had dryied up spill on the floor. Long black hairs on bed, bathroom toilet, and in bath tub. There was black hair like someone shaved on the restroom sink. There were bugs in the room, and one got on the bed. There were 3 cop cars onsite at someone's room. I was so uneasy sleeping in that hotel and room, I fell asleep at midnight and left at for good 5am. Just terrible.

Leisure Self

2/10

Poor

31 Aug 2025

Freddy

Really poor quality

2/10

Poor

31 Aug 2025

Pinky Rose

front desk is friendly but the property is dirty. Room over all is dirty floor is an mop dust everywhere and smell old. AC isn’t cold enough.

Leisure Pet

4/10

Poor

26 Aug 2025

Jeremiah

Convenient location which is why I picked this hotel. Unfortunately, the smoke detector kept alarming/beeping in my first room. Isn’t this routine maintained ? Also my toilet seat was broken. Not a biggie but should also be routine maintenance. The second room had issues with the key lock, which I had to keep calling to get fixed so I could get in room. I would not stay at this location again.

Business Self

2/10

Poor

24 Aug 2025

Lisa

This room smell horribly of animal urine. The room was not clean. Sticky soda rings on nightstands.
The website said breakfast included. There was no breakfast. Soda machine broken. Took 2/3 minutes of trying before we could open our door.

Partner

10/10

Exceptional

22 Aug 2025

Nicolas

Fun in Fresno.

Great experience.

Self

6/10

Pleasant

18 Aug 2025

Jay

Comfortable room

Self

10/10

Exceptional

17 Aug 2025

christopher

Great hotel, great location

A lot of people were saying bad things about this hotel, but it turned out to be a really nice place. yes it's an older hotel, but it has everything you need, from a friendly front desk staff, to kitchen and refrigerator in each room. Good location within Fresno. Restaurants nearby. All in all my room was clean with all the amenities I needed, cable TV, a nice clean bathroom, firm bed. Carpet was a little bit dirty, but that was OK. I would return to this hotel again next time in Fresno. laundry room and vending machines also right on property. And even though it was right next to a busy road, it was pretty quiet.

Self

10/10

Exceptional

14 Aug 2025

Kenneth

Quick and courteous staff.

Leisure Partner

2/10

Poor

13 Aug 2025

Verified traveler

Horrible

Horrible. I had to change rooms as the first room did not have a working A/C and the floors are so filthy. You would walk 3 minutes on the floors and the bottoms of your feet would be black.
As I was changing rooms, the elevator broke, therefore I couldn’t get all my stuff downstairs for hours. The reason I stayed here was because I had surgery across the street and the hospital wanted me to stay close overnight. So, I was having to deal with all of that stuff in intense pain. The front desk would not give any reimbursement or compensate for my troubles. They had the audacity to say the room they moved me too was clean. Same as room 1, feet were black when I went barefoot.Please avoid this place!!

Friends_and_family Friends

8/10

Excellent

13 Aug 2025

Jasmine

very quite- felt safe

Leisure Family

4/10

Poor

09 Aug 2025

Roberto

I had different rooms, and all had an issue 1the fridge didn’t work, and card for door wouldn’t open. Next stay no towels in room, manager gave me a discount for that. The third stay the toilet paper ran out, and at check out they had no grab and go granolas or cookies just coffee. Wood not be available till Thursday.

Business Self

6/10

Pleasant

08 Aug 2025

Robert Henry Reed

No blankets

8/10

Excellent

07 Aug 2025

Robert Henry Reed

No limit

Leisure Partner

4/10

Poor

07 Aug 2025

Pranita

Staff was good and helpful and area is also good. Real challenge was related to cleanliness of room and smokers around the building and corridors and breakfast items were running out quite frequently even at 7 AM.

Leisure Family_with_children

2/10

Poor

02 Aug 2025

Sona

Terrible

2/10

Poor

02 Aug 2025

Elizabeth

Filthy inside and out.

The place was grimy! Spider webs food splatter on kitchen walls and appliances, tv stand broken so the tv was slanted. You have to ask to get soaps, theres no in room coffee pot, light fixtures we visibly dirty, door didnt close properly, bathroom door didnt lock, no ice maker but icetrays in freezer that were dirty and cracked. Grab and go breakfast was granola bars and coffee.. friends stayed in the arwa for $10 more per night but had pool and gym access, clean rooms, and full breakfast and security on site. I felt very unsafe at this location.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Craig

Clean fresh room and surroundings, parking lot secure

Business

4/10

Poor

18 Jul 2025

Deca

NO ICE MACHINE N FACILITIES , MICROWAVE DIRTY

Business Self

8/10

Excellent

12 Jul 2025

Patty

I would stay there again

Leisure Partner

4/10

Poor

11 Jul 2025

Larry

Definitely not what we were expecting

Checked in, found trash can full of trash and beer cans, microwave dirty inside with food splatter. Noisy people wandering up and down balcony all night, some not appearing to even be guests of the hotel and wreaking of marijuana. We went to lobby in the morning for the \"free breakfast\", found it was actually going to be a granola bar and coffee in a to-go bag. Then they tell us \"sorry, they did not pick up the breakfast order, so we don't even have breakfast today anyway.\" This is the last time we will ever darken the door of an Extended Stay America, ever.

Partner

10/10

Exceptional

08 Jul 2025

Seol

Great service, nice spacious room, and dog friendly. The only complaint is that the floor wasn't the cleanest. I guess you are expected to wear your shoes at all times. Otherwise your feet will get visibly dirty.

2/10

Poor

07 Jul 2025

Amr

it just seems like its missing the human touch

Leisure Self

6/10

Pleasant

06 Jul 2025

Lamont

The outside of the property is very deceiving. Its in a nice area quite however the room was worn down. The tables and night stands were all scratched up and worn down. The bathroom had cigarette burns all over it. The towels and sheets weren't clean. They were dingy and the sheets. They gave us 3 small pillows that were worn down. They didn't even have a ice machine and offered us ice trays in 104 degrees f temperature. No pool. And our room keys kept not working so we had to got ask the office to activate them serval times. Not worth it.

Leisure Partner

10/10

Exceptional

06 Jul 2025

Chena

Nice job

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Chena

Nice job

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Daeshaun

Very clean

8/10

Excellent

05 Jul 2025

John

Extended Stay?

This hotel was good for the price, stayed on top floor, opposite of the highway, was quite, bed was comfy. Room need a little maintenance though, broken toilet seat, cabinet door falling off and broken bulb at reading lamp.

Business

10/10

Exceptional

04 Jul 2025

Chena

Nice job

Leisure Family_with_children

10/10

Exceptional

03 Jul 2025

Michael

Very close to lots of restaurants.

Business Self

2/10

Poor

28 Jun 2025

Arnold

Nothing

Leisure Partner

2/10

Poor

27 Jun 2025

Cassandra

The water was shut off when I checked in and took a few hours to be operational again.

Leisure Self

10/10

Exceptional

22 Jun 2025

Rahul

Good

4/10

Poor

12 Jun 2025

Jennifer

Terrible experience! The rooms were rundown, as was the property. Ratings did not reflect our overall experience, would never stay here again.

6/10

Pleasant

10 Jun 2025

Sergey

The most broken property i have ever stayed at

Business

6/10

Pleasant

10 Jun 2025

Maria

The \"breakfast\" was just coffee and granola bars

Friends_and_family Family

4/10

Poor

06 Jun 2025

James

The room was clean but un-furnished: no bath towels, no phone, no TV controller, no soap-shampoo, and no chair.
I will not stay here again.

2/10

Poor

22 May 2025

Marianne

Two cockroaches skittered for cover when I turned on the lights. No one answered the phone so I could move to another room I had to sleep with the lights on The receptionist was pleasant and helpful.

Leisure Pet

2/10

Poor

19 May 2025

Annette

Unfortunately it was a very bad experience. The telephone in the room didn’t work, the TV didn’t work, the light between the beds didn’t work, the air could not be controlled so it was freezing in the room, we had to go to the front desk to get toilet paper for our room and we had to no hairdryer in the room. Plus, there was so many cigarette butts outside everywhere.
And m sorry I have such a dismal response to a very dismal, worn out room.

Friends_and_family Family

10/10

Exceptional

03 May 2025

Sandra

Monique was really fast, kind, and pleasant.

Business

10/10

Exceptional

01 May 2025

Michael

For the very first time when I requested a handicap bathroom I almost got one. Overall the room was great and next time in Fresno I'll request it again. Thanks is in order for working with me to get a chair for the shower. Thank you again!areceived a almost

Business_and_leisure Partner

2/10

Poor

27 Apr 2025

Elizabeth

Do not stay here.
Room was dirty and sticky.
Floors and counters.
Bathroom didn’t look cleaned.
Left trash in trash cans.
Blankets were not clean.
Pillows are flat.
Bed was hard as a rock.
People hanging out in parking lot late at night playing music and smoking
Overall this place is just outdated and trashy.
Trash all over the parking lot.
Heater was on 80 so the smell was humid and gross

Leisure Pet

6/10

Pleasant

20 Apr 2025

Bradley

Marginal Experience

The room did not have a coffee maker or an ice bucket which I regard as a basic feature that every hotel room should have. While they advertised having a breakfast, there was only coffee and a few packaged muffins and cookies, not a breakfast. Fortunately there was an IHOP next door. The electric door lock did not work reliably. The magnetic lock would not release and took multiple attempts to get it to open. I reported the problem but it was never fixed.

Self

2/10

Poor

17 Apr 2025

charles

Stay away

Tv broken in first room second room no tv third room handicapped shower horrible. If ur going to Fresno go one block north and stay at the Hyatt place may cost a little more but worth it.

Friends_and_family Family

4/10

Poor

13 Apr 2025

Kayla

Check in was at 3 PM. Needed to make it to a concert down the street by 3:45 PM. Arrived at 3 PM and had to wait until 3:45 PM for a room to be ready, despite booking the room in Nov. 2024. We were late to the concert and missed most of the band’s set that started at 3:45 PM. Due to the inconvenience, the second employee I spoke to that eventually got me a room (ADA accessible when that is not a necessary accommodation for me but it apparently was the only room available at 3:45 PM) said she would discount the price due to the inconvenience. She did not. I still paid approximately $119.

Leisure Friends

10/10

Exceptional

02 Apr 2025

David

Quiet place

Business_and_leisure Self

10/10

Exceptional

02 Apr 2025

David

Nice place

Business_and_leisure Self

2/10

Poor

30 Mar 2025

Mylin

Like it

10/10

Exceptional

22 Mar 2025

David

Staff were friendly. Place was clean

Leisure Self

10/10

Exceptional

22 Mar 2025

David

Staff were great hotels. Nice and clean

Leisure Self

4/10

Poor

20 Mar 2025

Jemel

I love Extended Stay America, but that room I had was nasty as hell. As soon as I stepped in I wanted my money back, but it was 10pm and I just needed to goto sleep. If I had arrived at 7pm instead, I would have gone somewhere else (No, they didn’t have any other other rooms available, nor would I want another one there).

Leisure Self

2/10

Poor

10 Mar 2025

Michael

Skip this place and dont look back.

Hotel smelled like cigarettes and pot both inside and outside.trash overrun outside area cans. Had to request being moved to another room as the next door occupants had beach chairs set up at our air conditioning (main Window) where they would sit and smoke. Trash was left in new room they gave us, as well as being filthy underbeds. Will definitely not utilize this chain again.

Partner

4/10

Poor

08 Mar 2025

ANN

There weren't any dishes, glasses, pots/pans, utensil. In amenities of :kitchen\" was pointless. Shampoo & conditioner were not in the room. Had lots of bug bites

Business_and_leisure Family

10/10

Exceptional

01 Mar 2025

Rhea

Hey!!!

I like the way no one was walking by my window all night got a great night's sleep near food great location most of all clean , I give it a 9\"
Would like to see more tv channels on tube, but the desk people very pleased with staff.

2/10

Poor

20 Feb 2025

Verified traveler

Rooms are dirty not maintained

6/10

Pleasant

06 Feb 2025

Albert

The rooms are basic, bathroom needs a remodel cracked toilet cover, paint job and needed again this room good if you need a place to sleep and you’re only gonna stay a short term.

8/10

Excellent

21 Jan 2025

Deidra

Everything was Awesome

Business_and_leisure Self

8/10

Excellent

08 Jan 2025

Alejandro

Always Stay here 👍