Name: North West Castle
Address: Port Rodie, Stranraer, DG9 8EH, GB

10/10

Exceptional

31 Jul 2026

vicky

Just home from an overnight stay & have to say loved it. The reception staff were lovely. We arrived a wee bit early but very much welcomed. Went for a swim which was great. Booked a table for dinner & oh wow it was amazing as was the service from the staff. Not really a view but for 1 night wasn't too bothered the room was clean & had everything we needed. The hotel I had read comments saying it was dated in need of updating & we saw the pictures before we booked & this did not put us off infact I wouldn't hesitate to book again for a longer stay. Thank you so much would definitely be back

10/10

Exceptional

29 Jul 2026

Helen

Refurbished rooms to a high standard.
The main hotel is somewhat tired but the rooms are clean and modern. The pool area is also in need of a make over but the hotel have invested wisely. Great location, be advised there is a car park towards the rear of the property in addition to front.

10/10

Exceptional

26 Jul 2026

Kara

Lovely setting and kind staff

10/10

Exceptional

26 Jul 2026

Fiona

We were in a lovely, refurbished room over looking Loch Ryan. Really nice place to stay.

6/10

Pleasant

25 Jul 2026

Stephanie

Das Personal ist sehr nett, aber das Hotel ist leider sehr in die Jahre gekommen…

10/10

Exceptional

25 Jul 2026

Julie

The room was lovely . The bathroom also very large and clean .
The shower was why it didn’t get four stars . It’s the worse shower . Tiny shower head and no pressure . I struggled to get shampoo out of my hair . Which was a shame as everything else was perfect .

8/10

Excellent

25 Jul 2026

christine

Property was clean but a bit dated . Understand some rooms have been upgraded but not ours but bed was comfortable and plenty hot water . Breakfast was good even though they were extremely busy when we had it

10/10

Exceptional

23 Jul 2026

paul

We loved our stay. Our room looked recently refurbished and it was a great bonus to have a separate 'half' of our large room for our teenage sons. The pool etc were a great addition, we enjoyed the games room and the wood panelled bar. Breakfast was tasty and plentiful and the waiting staff friendly and polite. We found the hotel to be great value for money (we had a family room with four single beds, booked as on a B&B basis) Hotel is very convenient for town and the ferry port. (If eating in town, Landos has great food but seems really badly organised with long waiting times, and how can a restaurant serving pizza run out of dough?!). The hotel is a bit tired in places (paint flaking above lighting on thd stairwell and threadbare carpet in places) but that added to its charm. I'd not hesitate to come again.

6/10

Pleasant

23 Jul 2026

Bernadette

Clean but dated.
Bed very uncomfortable.

10/10

Exceptional

23 Jul 2026

Fiona

Great stay at North West Castle. Great location, central to most things. Lovely clean room, view of the loch was a nice extra

8/10

Excellent

22 Jul 2026

Rodney

The hotel room was spacious and clean with no excess flourishes such as multiple cushions that cover the bed and end up taking floor space. Breakfast, included in the price, was excellent, I especially enjoyed the haggis in my Scottish breakfast. I stayed for one night and used the bar once, the staff were efficient and the options good.
My room faced south and had no air conditioning, and in this hot summer that proved a problem as the room temp was in excess of 30C, making the room extremely uncomfortable. The fan I borrowed from reception did nothing but blow hot air around. To be comfortable I had to sit in the room with a wet towel around me and sleep on top of the bed.
There were no electric sockets beside the bed and few in the room, so charging phones etc. meant juggling with plugs.
I ate dinner in the restaurant and ordered a scottish beef burger, but since they would not do it the way I liked it (medium rare) due to their concerns over my well being, I ordered the pork loin instead, which came out under-cooked and had to be sent back for further few minutes under the grill. I was not warned that the plate was red hot. So I thought it ironic that the chef will not serve beef unless it is burnt, but happy to serve raw pork.

Self

8/10

Excellent

21 Jul 2026

ROBERT

Visited in the very hot weather. The room was very hot with no fan provided.

Family

10/10

Exceptional

21 Jul 2026

Jennifer

Excellent location

Family_with_children

10/10

Exceptional

20 Jul 2026

Jackie

Lovely comfortable hotel, ideal for ferry access. Enjoyed supper and breakfast here.
Lots of electric car chargers (which were simple to use - not always the case) at the hotel and surrounding area.
10/10

Partner

6/10

Pleasant

18 Jul 2026

Eileen

Food was good & the staff was very helpful

Partner

6/10

Pleasant

17 Jul 2026

Joy

We had a room in the annexe which was a bit dated

Partner

10/10

Exceptional

15 Jul 2026

Catherine

Another wonderful stay at this super hotel!
Breakfast was delicious.
Staff were all pleasant and professional.
The room was extremely spacious and clean, with a great view.
Thank you!

Self

8/10

Excellent

15 Jul 2026

Clare

This is a fantastic example of faded glory. It's a brilliant hotel, with great staff and all the facilities I wanted, as well as an excellent location for exploring Dumfries and Galloway.

If you're looking for a shiny modern finish that costs the earth then this isn't for you. But if you value service, atmosphere, friendly staff and excellent food I can highly recommend it.

Self

8/10

Excellent

13 Jul 2026

Alan

I had stayed at the hotel before. It is a little dated, although I understand that they are going through a period of refurbishment, so it should improve. That said, our room was clean as was the bedding and towels. It's just a little rough around the edges. The public spaces (bar and restaurant) are fine. I would also highly recommend the breakfast. All of the staff are also super friendly. I would definitely stay here again.

Partner

10/10

Exceptional

13 Jul 2026

Neil

Lovely, large, comfortable room and bathroom, both very clean.
Hotel is well located for the railway station and town centre. There is ample parking too.
Breakfast and dinner were both superb with excellent choices.
Staff are very pleasant and friendly.
My partner and I had a great long weekend stay at the North West Castle hotel.

4/10

Poor

13 Jul 2026

Daniel

I asked to have a fan in my room 6 days before arrival when I booked to be told when I checked in that there were none left all given out!!

Self

8/10

Excellent

12 Jul 2026

Alan

Old but good hotel. Helpful staff.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Brian

Great property wish we could have stayed longer

Partner

6/10

Pleasant

09 Jul 2026

Nick

A little run down. Needs an overhaul. Staff were nice - odd there was no apologies for being woken up at 0100hrs by a false fire alarm. Pool area very run down and needs maintenance.

Food parking, nice location and good breakfast

Self

10/10

Exceptional

04 Jul 2026

Giles

A clean room, good food, helpful staff and a central location.

Self

10/10

Exceptional

03 Jul 2026

John

Good food in restaurant and two lovely ladies at check in al in all a very pleasant stay

Self

10/10

Exceptional

01 Jul 2026

Kim

Lovely clean hotel the staff were very helpful and friendly, very handy location if using the ferry terminal at Cairn Ryan

Family_with_children

8/10

Excellent

01 Jul 2026

Nicholas

The staff are very helpful, always smiling, the breakfast was good, and the restaurant was excellent 👌 very good service
Hotel very clean and tidy
Amenities good, swimming pool, pool table snooker table,bowls good hotel for the railway station 5min walk

Partner

10/10

Exceptional

29 Jun 2026

Andrew

We both thoroughly enjoyed our one night stay at NWC & will definitely stay again.
We did not use any of the amenities but we were impressed with the number of amenities which were available. Staff were friendly & helpful.

Partner

10/10

Exceptional

28 Jun 2026

Miranda

It’s always a joy staying in the North West Castle. The rooms are really big and the staff are extremely welcoming and helpful. The only downside was that during the heatwave, the room had become quite warm.

Pet

10/10

Exceptional

22 Jun 2026

Inge

Very clean room and around the place, breakfast was excellent

Friends_and_family Friends

10/10

Exceptional

20 Jun 2026

Colin

The staff were fantastic we arrived soaking wet after a 4 hour motorcycle ride in the rain. They let us put our riding gear in the boiler room to dry out overnight.
Restaurant staff were great too
Great big comfortable bed.

Partner

8/10

Excellent

20 Jun 2026

Andrew

Property is dated, but well maintained. Our room was an accessible room so the bathroom looked like a hospital bathroom!
Bar was nice and dinner easily accommodated for 6 people.

Friends

10/10

Exceptional

19 Jun 2026

Mark

Good relaxing break. Good food also.

Partner

10/10

Exceptional

18 Jun 2026

Caroline

Clean, comfortable room with a view to die for.
Delicious breakfast.
Pleasant, friendly staff.

Partner

10/10

Exceptional

17 Jun 2026

Gavin

A wonderful old-style hotel, but well maintaned, friedndly staff, great restaurant, and handy for stays before/after ferry crossings. Seemed a time capsule from the era of mid-20th-centrury grand seaaide hotels real charm. Cateers to a lot of coach tour groups. In central Stranraer for some pleasant seasdie town strolling, dining, and shopping.

Self

6/10

Pleasant

15 Jun 2026

Emily

Our room was amazing. We had a balcony on both sides with great views. We stayed in a family room, and the children's pull-out bed was through an open doorway in a separate room. My only complaint is that the elevator (lift) is really scary to use and there are tons of stairs everywhere. Even on the floor of your room, there are 3 or so steps just to get up to the room. We also felt judged about our family's appearance when we went to dinner. The front reception ladies were kind, but the dinner staff was quite snooty.

Family_with_children

4/10

Poor

14 Jun 2026

Joanne Alice

Nice hotel but bad soundproofing in room 99 .
Two nights without sleep because of the thin walls .
First night next room 100 child screaming and yelling all night .
Second night young men having a party all night from midnight to 6 am .
Bathroom was old from the 1970s but staff were non binary and lgbt friendly. and room was nice

Self

10/10

Exceptional

09 Jun 2026

Wing Ping

We had a great stay at NW Castle, it suit us perfectly as the kids were well entertained with the games room and pool. Our room was recently renovated and this was hugely welcomed as I had been expecting a tired decor. The hotel is full of charm and that added to the unique experience. All staff were fabulous and helpful.
We will likely return for our next trip to Stranraer, thank you to the team.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Glenn

The staff were extremely pleasant and check in was flawless, we received an obviously recently renovated room and was fantastic with very tasteful decor, the Bluetooth mirror was a great touch!

We didn’t eat at the hotel so can’t comment on food, but the pints in the bar were good.

There is a games room and it’s quite well stocked including snooker, table tennis and an indoor bowls mat!

There is also a a seasonal ice rink used for curling which would have been great to see but obviously not in June!

The only negative would be a slightly dated lounge/dining area but there does appear to be renovations being done.

We only stayed for a night but wouldn’t hesitate to stay again as it fitted our needs.

Partner

10/10

Exceptional

04 Jun 2026

Annas

Overall we thought the general standard was very good.The toasters were in need of update ie new elements.Food and sevice were excellent.Lounge area was very comfortable.If we had aproblem the swimming pool needed attention .The access rails were loose and there was no security rails on the sides and around the side to hold if a problem arises.We look forward to visiting again.The management were visible and helpful.A rare change in ythis modern world!

Friends_and_family Friends

8/10

Excellent

02 Jun 2026

John

Overall we had a great stay. Hotel very clean, staff great. Our evening meals were excellent. The breakfasts were a bit of a disappointment. My order was bacon and egg. When i came it looked like the one rasher of bacon had been cut in half. Similarly my wife's poached eggs were garnished with half a tomato. One small point for a hotel of this standard the toilet paper was a very poor standard.

Partner

8/10

Excellent

01 Jun 2026

Lesley

Overnight stay at this hotel en route to Ireland. Comfortable beds, enjoyable meal in the hotel restaurant and helpful friendly staff.

Partner

8/10

Excellent

01 Jun 2026

Paul

Meals great, staff very attentive

Partner

10/10

Exceptional

31 May 2026

Amy

Great location, comfortable, with a great restaurant!

Family_with_children

10/10

Exceptional

24 May 2026

Emma

Staff were all friendly and efficient. Food was great, kids loved the pool and games room.

Family_with_children

10/10

Exceptional

23 May 2026

Andrew

Nice hotel so nice we have booked again for our return trip 🙂

Partner

10/10

Exceptional

22 May 2026

Susan

The food in the dining room was tasty, well-cooked and there was a good choice. All the staff were very friendly. All in all a very comfortable stay.

Partner

10/10

Exceptional

20 May 2026

Daniel

Quality hotel comfortable spacious rooms good value. Evening meal was excellent staff were very friendly and helpful. Great place to stay before taking morning ferry to Ireland

Partner

8/10

Excellent

17 May 2026

Jim

Very nice and helpful Staff. Good food and clean rooms. No complaints at all.

Self

10/10

Exceptional

12 May 2026

Karen

Brilliant place to stay specially when you’re catching the ferry over to Ireland, lovely

Friends_and_family Family

8/10

Excellent

10 May 2026

Pauline

Clean room although ours was dated.hotel refurbishing rooms seen updated room, its fresh and beautiful decorated, pleasant helpful staff , function rooms nicely decorated. Very competitive prices . Food excellent quality and taste. Only negative for food was diet yogurt and not natural as said on menu and none in kitchen when checked.

2/10

Poor

06 May 2026

Andrew

I

10/10

Exceptional

06 May 2026

Brian

Really impressed stayed one night to be close to the ferry terminal would definitely stay again.

Friends

10/10

Exceptional

06 May 2026

John

The dinner menu was varied . My wife and i had roast lamb. It was delicious and succulent.

Partner

10/10

Exceptional

05 May 2026

Elizabeth

Amazing staff lovely hotel lovely food.

10/10

Exceptional

05 May 2026

Anne-Marie

I loved this little hotel, which was within walking distance of the train station. They also provided a great breakfast and the view of the harbour is charming! The staff was very friendly and helpful as well.

8/10

Excellent

04 May 2026

Kenneth

The room was clean on suit was clean had a great nights sleep

Partner

10/10

Exceptional

03 May 2026

Gavin

Stayed here recently and had a really pleasant experience. The hotel is a bit dated, but I actually quite liked that—it has a bit of character. The staff were very friendly and welcoming throughout our stay.
The price was reasonable, and the room was spacious and comfortable. My daughter especially loved the facilities, particularly the swimming pool and games room. There was plenty to keep her entertained with table tennis, snooker, pool, and even indoor bowls.
Overall, a great stay and good value for money. Would happily return.

10/10

Exceptional

02 May 2026

Jason

Old hotel but renovated rooms. Everything is in good shape and hotel has a nice atmosphere. Large comfortable rooms and staff were very pleasant and helpful.

Friends_and_family Friends

10/10

Exceptional

02 May 2026

Stephen

Very good. Breakfast was lovely

8/10

Excellent

01 May 2026

Andrew

Room only as early start, evening meal was nice

Self

10/10

Exceptional

22 Apr 2026

Ian

All the staff were really friendly and helpful. Nothing was too much trouble for them. Great location by the sea

Partner

6/10

Pleasant

17 Apr 2026

Gerard

Hotel is a bit basic clean and welcoming situated not far from train station and bus services also close to town centre which is like all others run down the harbour area is also a bit run down plenty of pubs nearby the swimming pool is OK.but there is no shower in the actual pool.area so when you come out Jacuzzi and Sauna you have to return to changing area shower and then return to the pool Food and Drink was not overly expensive and a good choice for Breakfast Lunch and Dinner

Partner

10/10

Exceptional

13 Apr 2026

Catherine

The room was beautifully clean and freshly decorated. The staff were very welcoming and accommodating and really kind to my dogs.
Thank you!

Pet

8/10

Excellent

06 Apr 2026

Emma

We enjoyed our stay. Nice hotel, close to the water with beautiful views.
The pillows were not great however. It took me a while to get to sleep as they were flat, bumpy and too firm. But the room had everything else that we needed. I would stay again.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Julie

We really appreciated the bright and helpful staff being available to show us our room in the very early hours of the morning

10/10

Exceptional

27 Mar 2026

Alvin

Breakfast was fantastic freshy cooked
Staff friendly and helpfull

Self

10/10

Exceptional

26 Mar 2026

Peter

This hotel is a great place to stay, eat and play. Beds are great. Food was delicious. Location is handy and scenic.

Family

10/10

Exceptional

21 Mar 2026

Lee

Great staff, lovely food. Very handy for the ferry. The hotel is a little old fashioned but they are doing renovations at the minute. I love staying here

Self

10/10

Exceptional

16 Mar 2026

NICK

Unique & great value for money. Food was fantastic.

Business

10/10

Exceptional

12 Mar 2026

Michael

Another wonderful stay. Great for pre or post sailing.
The staff are fantastic and so helpful and friendly.
Highly recommend.

Partner

10/10

Exceptional

06 Mar 2026

Luke

Super

Friends_and_family Family

8/10

Excellent

06 Mar 2026

Elaine

We had a very comfortable stay, clean comfortable room, good food in the evening and at breakfast, friendly helpful staff, excellent amenities, however the hotel building and rooms were a little tired.

Partner

8/10

Excellent

22 Feb 2026

Claudia

Our family kg 4 had a wonderful stay and we were delightfully surprised by the friendliness and fun activities we found during our overnight. The pool was fine if not a bit chilly but was offset by the warm hot tub. We enjoyed getting dinner in the Curling Club’s bar and kids had fun watching a match! Breakfast was good, cold buffet was maybe a little basic but the hot to-order items made up for it and the staff were kind and helpful.
Our room had just been renovated and was perfect for our family and pet. There were thoughtful extras like bath robes and slippers and 2 tvs!
The only downside was the shower in our room had such low pressure (barely a stream!) and was cold so I could only opt for a bath. Luckily the kids and my husband had showered at the pool. For one night it was fine but maybe wouldn’t want to be stuck without a shower for more than that.
Other than the shower everything else was great.

Family_with_children

8/10

Excellent

16 Feb 2026

Julie

Staff were really really lovely. Nice feel to the place. Great amount of EV chargers on site. Place was clean. Smart tv in room which was nice. Only downside really was the walls are thin, so we could hear multiple rooms through the night.

Leisure Family_with_children

10/10

Exceptional

12 Feb 2026

ian

Lovely new refurbished modern room, smart tv, comfortable bed and modern bathroom with modern shower, have stayed here many times, never fails to deliver.

6/10

Pleasant

10 Feb 2026

Toby

Ageing hotel but pleasantly surprised with the bar and curling facilities onsite. Breakfast is ok, but shame about the miserable staff serving. I felt more like cattle than a customer.

Business

10/10

Exceptional

01 Feb 2026

Edward

First class. Everyone helpful.

10/10

Exceptional

27 Jan 2026

Brian

This is 3rd visit to hotel, staff excellent a mix of young and old that makes a profound difference from other hotels i have visited that tend to have to many young people that lack the experience.

Partner

6/10

Pleasant

26 Jan 2026

Eileen

I had specifically booked a room that catered for my disabled husband with additional mobility issues. As the lift was broken & he couldn't use the stairs, we were given what they said was the only alternative room. It had a fixed shower over a bath, both of which he couldn't use for health & safety reasons. It was suggested he use the Gents' Changing Rooms for the pool!!!! As a male only facility I wouldn't be able to supervise or assist him .... totally unacceptable.
We've stayed here several times as it is convenient for the ferries & the beds are comfortable and the breakfast excellent, however, we will look for somewhere different in the future. A phone call earlier in the day would have given us the opportunity to look for alternative accommodation.
Totally disregarded my husband's needs.

Leisure Pet

10/10

Exceptional

25 Jan 2026

Julian

Great place. Lots happening during our stay. Curling convention, disco. Breakfast superb. Staff very friendly and accommodating.

8/10

Excellent

24 Jan 2026

Susan

Room was nice and clean and very warm and cosy. As per other reviews - the decor is very dated but this isn’t a secret and you know what you are getting.

Friends_and_family Friends

10/10

Exceptional

18 Jan 2026

Emma

Delightful hotel. Very clean and wonderful staff. It's not the most modern decor but that's part of the charm. It has an honest vintage interior but it's been well maintained. The swimming pool, spa pool and sauna were great and very quiet. The games room was a lot of fun. We were really impressed and would visit again.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Stephen

Everything.we love this place.staff make it from the manager right through.pool great for my mobility issues.gail at the curling works so hard and always there to answer questions.and Yvonne and Dorothy go above and beyond for you.nothing a problem.food is great.

Partner

8/10

Excellent

17 Jan 2026

Andrii

I don't know about breakfast or hot tub as I didn't use them. Everything was Ok it's just me don't like old style bathroom sink taps

Business

10/10

Exceptional

16 Jan 2026

Philip

Lovely hotel staff very helpful, hotel in general needs a refurbishment but I’m aware they have started this, a large hotel so will take sometime,
Overall with the swimming pool leisure area well worth the money will stay again.

Leisure

8/10

Excellent

13 Jan 2026

Eamon

Perfect for us for a short stay after a ferry from Ireland before driving to Northern Scotland. Lovely breakfast and great options in games room to entertain kids (9 year old and 40 year old...)

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Patrick

Room clean, staff in restaurant at night very polite and good service

Self

10/10

Exceptional

05 Jan 2026

Joseph

The room was a good size and we were lucky to be facing the loch. Looked to be have been updated recently.

All the staff were excellent, especially in the restaurant.

I would suggest you have a look at the water pressure for the showers though.

I'd look to stay again if I was heading to Stranraer

Leisure Family

8/10

Excellent

05 Jan 2026

Jeremy

Hot tub was a little too cold room was a bit too warm, otherwise a very pleasant stay

Leisure Partner

8/10

Excellent

31 Dec 2025

Chelsey

This stay was one our favorites just because of the history of the place and how everything was still set with antiques.

Leisure Friends

10/10

Exceptional

28 Dec 2025

David

Only stayed for one night, unfortunately arrived too late to make use of any of the facilities , but the room was lovely and warm and we had a well needed sleep before continuing our journeys the following day. Unfortunately too early to experience the breakfasts

Leisure Partner

10/10

Exceptional

25 Dec 2025

Pru

Clean room, pleasant staff, swimming opportunities, different venues for food

Partner

8/10

Excellent

22 Dec 2025

Ian

Travelling down to get the early ferry with our dog.
Great value for money, dog friendly and easy to get to ferry for Belfast.
Decor, etc is bit old fashioned but wasn’t an issue.
Great option for the early ferry. .

Partner

10/10

Exceptional

20 Dec 2025

Eileen

Large bedrooms, friendly & helpful staff and, if travelling with pets, absolutely perfect. Have stayed overnight many times when catching the ferry .... wouldn't stay anywhere else AND the chef does a mean cooked breakfast!

Leisure Pet

8/10

Excellent

19 Dec 2025

Rose

Warm, hot water and heating levels above many other hotels

Leisure Pet

8/10

Excellent

16 Dec 2025

Darryl

Staff great, good excellent, room clean but a little dated

Business

10/10

Exceptional

15 Dec 2025

John

The room was clean, well appointed, spacious, comfortably warm and quiet. I was very happy with it. My evening dinner included vegetable soup and steak pie, both of which were tasty and nicely hot when served. Morning breakfast options were plentiful and hot food was tasty, well prepared and served promptly. Reception and dining room staff were considerate, polite and keen to assist as necessary. This hotel may be a little aged but but it is well appointed and has plenty of character and atmosphere that others of its generation and newer lack. In short, it ticked all my boxes.

Business Self

10/10

Exceptional

11 Dec 2025

Deirdre

We have stayed here many times before so we are pleased the high standard has been maintained, as well as some renovations taking place.

Partner