North West Castle

10/10

Exceptional

17 Jun 2026

Gavin

A wonderful old-style hotel, but well maintaned, friedndly staff, great restaurant, and handy for stays before/after ferry crossings. Seemed a time capsule from the era of mid-20th-centrury grand seaaide hotels real charm. Cateers to a lot of coach tour groups. In central Stranraer for some pleasant seasdie town strolling, dining, and shopping.

Self

6/10

Pleasant

15 Jun 2026

Emily

Our room was amazing. We had a balcony on both sides with great views. We stayed in a family room, and the children's pull-out bed was through an open doorway in a separate room. My only complaint is that the elevator (lift) is really scary to use and there are tons of stairs everywhere. Even on the floor of your room, there are 3 or so steps just to get up to the room. We also felt judged about our family's appearance when we went to dinner. The front reception ladies were kind, but the dinner staff was quite snooty.

Family_with_children

4/10

Poor

14 Jun 2026

Joanne Alice

Nice hotel but bad soundproofing in room 99 .
Two nights without sleep because of the thin walls .
First night next room 100 child screaming and yelling all night .
Second night young men having a party all night from midnight to 6 am .
Bathroom was old from the 1970s but staff were non binary and lgbt friendly. and room was nice

Self

10/10

Exceptional

09 Jun 2026

Wing Ping

We had a great stay at NW Castle, it suit us perfectly as the kids were well entertained with the games room and pool. Our room was recently renovated and this was hugely welcomed as I had been expecting a tired decor. The hotel is full of charm and that added to the unique experience. All staff were fabulous and helpful.
We will likely return for our next trip to Stranraer, thank you to the team.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Glenn

The staff were extremely pleasant and check in was flawless, we received an obviously recently renovated room and was fantastic with very tasteful decor, the Bluetooth mirror was a great touch!

We didn’t eat at the hotel so can’t comment on food, but the pints in the bar were good.

There is a games room and it’s quite well stocked including snooker, table tennis and an indoor bowls mat!

There is also a a seasonal ice rink used for curling which would have been great to see but obviously not in June!

The only negative would be a slightly dated lounge/dining area but there does appear to be renovations being done.

We only stayed for a night but wouldn’t hesitate to stay again as it fitted our needs.

Partner

10/10

Exceptional

04 Jun 2026

Annas

Overall we thought the general standard was very good.The toasters were in need of update ie new elements.Food and sevice were excellent.Lounge area was very comfortable.If we had aproblem the swimming pool needed attention .The access rails were loose and there was no security rails on the sides and around the side to hold if a problem arises.We look forward to visiting again.The management were visible and helpful.A rare change in ythis modern world!

Friends_and_family Friends

8/10

Excellent

02 Jun 2026

John

Overall we had a great stay. Hotel very clean, staff great. Our evening meals were excellent. The breakfasts were a bit of a disappointment. My order was bacon and egg. When i came it looked like the one rasher of bacon had been cut in half. Similarly my wife's poached eggs were garnished with half a tomato. One small point for a hotel of this standard the toilet paper was a very poor standard.

Partner

8/10

Excellent

01 Jun 2026

Lesley

Overnight stay at this hotel en route to Ireland. Comfortable beds, enjoyable meal in the hotel restaurant and helpful friendly staff.

Partner

8/10

Excellent

01 Jun 2026

Paul

Meals great, staff very attentive

Partner

10/10

Exceptional

31 May 2026

Amy

Great location, comfortable, with a great restaurant!

Family_with_children

10/10

Exceptional

24 May 2026

Emma

Staff were all friendly and efficient. Food was great, kids loved the pool and games room.

Family_with_children

10/10

Exceptional

23 May 2026

Andrew

Nice hotel so nice we have booked again for our return trip 🙂

Partner

10/10

Exceptional

22 May 2026

Susan

The food in the dining room was tasty, well-cooked and there was a good choice. All the staff were very friendly. All in all a very comfortable stay.

Partner

10/10

Exceptional

20 May 2026

Daniel

Quality hotel comfortable spacious rooms good value. Evening meal was excellent staff were very friendly and helpful. Great place to stay before taking morning ferry to Ireland

Partner

8/10

Excellent

17 May 2026

Jim

Very nice and helpful Staff. Good food and clean rooms. No complaints at all.

Self

10/10

Exceptional

12 May 2026

Karen

Brilliant place to stay specially when you’re catching the ferry over to Ireland, lovely

Friends_and_family Family

8/10

Excellent

10 May 2026

Pauline

Clean room although ours was dated.hotel refurbishing rooms seen updated room, its fresh and beautiful decorated, pleasant helpful staff , function rooms nicely decorated. Very competitive prices . Food excellent quality and taste. Only negative for food was diet yogurt and not natural as said on menu and none in kitchen when checked.

2/10

Poor

06 May 2026

Andrew

I

10/10

Exceptional

06 May 2026

Brian

Really impressed stayed one night to be close to the ferry terminal would definitely stay again.

Friends

10/10

Exceptional

06 May 2026

John

The dinner menu was varied . My wife and i had roast lamb. It was delicious and succulent.

Partner

10/10

Exceptional

05 May 2026

Elizabeth

Amazing staff lovely hotel lovely food.

10/10

Exceptional

05 May 2026

Anne-Marie

I loved this little hotel, which was within walking distance of the train station. They also provided a great breakfast and the view of the harbour is charming! The staff was very friendly and helpful as well.

8/10

Excellent

04 May 2026

Kenneth

The room was clean on suit was clean had a great nights sleep

Partner

10/10

Exceptional

03 May 2026

Gavin

Stayed here recently and had a really pleasant experience. The hotel is a bit dated, but I actually quite liked that—it has a bit of character. The staff were very friendly and welcoming throughout our stay.
The price was reasonable, and the room was spacious and comfortable. My daughter especially loved the facilities, particularly the swimming pool and games room. There was plenty to keep her entertained with table tennis, snooker, pool, and even indoor bowls.
Overall, a great stay and good value for money. Would happily return.

10/10

Exceptional

02 May 2026

Jason

Old hotel but renovated rooms. Everything is in good shape and hotel has a nice atmosphere. Large comfortable rooms and staff were very pleasant and helpful.

Friends_and_family Friends

10/10

Exceptional

02 May 2026

Stephen

Very good. Breakfast was lovely

8/10

Excellent

01 May 2026

Andrew

Room only as early start, evening meal was nice

Self

10/10

Exceptional

22 Apr 2026

Ian

All the staff were really friendly and helpful. Nothing was too much trouble for them. Great location by the sea

Partner

6/10

Pleasant

17 Apr 2026

Gerard

Hotel is a bit basic clean and welcoming situated not far from train station and bus services also close to town centre which is like all others run down the harbour area is also a bit run down plenty of pubs nearby the swimming pool is OK.but there is no shower in the actual pool.area so when you come out Jacuzzi and Sauna you have to return to changing area shower and then return to the pool Food and Drink was not overly expensive and a good choice for Breakfast Lunch and Dinner

Partner

10/10

Exceptional

13 Apr 2026

Catherine

The room was beautifully clean and freshly decorated. The staff were very welcoming and accommodating and really kind to my dogs.
Thank you!

Pet

8/10

Excellent

06 Apr 2026

Emma

We enjoyed our stay. Nice hotel, close to the water with beautiful views.
The pillows were not great however. It took me a while to get to sleep as they were flat, bumpy and too firm. But the room had everything else that we needed. I would stay again.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Julie

We really appreciated the bright and helpful staff being available to show us our room in the very early hours of the morning

10/10

Exceptional

27 Mar 2026

Alvin

Breakfast was fantastic freshy cooked
Staff friendly and helpfull

Self

10/10

Exceptional

26 Mar 2026

Peter

This hotel is a great place to stay, eat and play. Beds are great. Food was delicious. Location is handy and scenic.

Family

10/10

Exceptional

21 Mar 2026

Lee

Great staff, lovely food. Very handy for the ferry. The hotel is a little old fashioned but they are doing renovations at the minute. I love staying here

Self

10/10

Exceptional

16 Mar 2026

NICK

Unique & great value for money. Food was fantastic.

Business

10/10

Exceptional

12 Mar 2026

Michael

Another wonderful stay. Great for pre or post sailing.
The staff are fantastic and so helpful and friendly.
Highly recommend.

Partner

10/10

Exceptional

06 Mar 2026

Luke

Super

Friends_and_family Family

8/10

Excellent

06 Mar 2026

Elaine

We had a very comfortable stay, clean comfortable room, good food in the evening and at breakfast, friendly helpful staff, excellent amenities, however the hotel building and rooms were a little tired.

Partner

8/10

Excellent

22 Feb 2026

Claudia

Our family kg 4 had a wonderful stay and we were delightfully surprised by the friendliness and fun activities we found during our overnight. The pool was fine if not a bit chilly but was offset by the warm hot tub. We enjoyed getting dinner in the Curling Club’s bar and kids had fun watching a match! Breakfast was good, cold buffet was maybe a little basic but the hot to-order items made up for it and the staff were kind and helpful.
Our room had just been renovated and was perfect for our family and pet. There were thoughtful extras like bath robes and slippers and 2 tvs!
The only downside was the shower in our room had such low pressure (barely a stream!) and was cold so I could only opt for a bath. Luckily the kids and my husband had showered at the pool. For one night it was fine but maybe wouldn’t want to be stuck without a shower for more than that.
Other than the shower everything else was great.

Family_with_children

8/10

Excellent

16 Feb 2026

Julie

Staff were really really lovely. Nice feel to the place. Great amount of EV chargers on site. Place was clean. Smart tv in room which was nice. Only downside really was the walls are thin, so we could hear multiple rooms through the night.

Leisure Family_with_children

10/10

Exceptional

12 Feb 2026

ian

Lovely new refurbished modern room, smart tv, comfortable bed and modern bathroom with modern shower, have stayed here many times, never fails to deliver.

6/10

Pleasant

10 Feb 2026

Toby

Ageing hotel but pleasantly surprised with the bar and curling facilities onsite. Breakfast is ok, but shame about the miserable staff serving. I felt more like cattle than a customer.

Business

10/10

Exceptional

01 Feb 2026

Edward

First class. Everyone helpful.

10/10

Exceptional

27 Jan 2026

Brian

This is 3rd visit to hotel, staff excellent a mix of young and old that makes a profound difference from other hotels i have visited that tend to have to many young people that lack the experience.

Partner

6/10

Pleasant

26 Jan 2026

Eileen

I had specifically booked a room that catered for my disabled husband with additional mobility issues. As the lift was broken & he couldn't use the stairs, we were given what they said was the only alternative room. It had a fixed shower over a bath, both of which he couldn't use for health & safety reasons. It was suggested he use the Gents' Changing Rooms for the pool!!!! As a male only facility I wouldn't be able to supervise or assist him .... totally unacceptable.
We've stayed here several times as it is convenient for the ferries & the beds are comfortable and the breakfast excellent, however, we will look for somewhere different in the future. A phone call earlier in the day would have given us the opportunity to look for alternative accommodation.
Totally disregarded my husband's needs.

Leisure Pet

10/10

Exceptional

25 Jan 2026

Julian

Great place. Lots happening during our stay. Curling convention, disco. Breakfast superb. Staff very friendly and accommodating.

8/10

Excellent

24 Jan 2026

Susan

Room was nice and clean and very warm and cosy. As per other reviews - the decor is very dated but this isn’t a secret and you know what you are getting.

Friends_and_family Friends

10/10

Exceptional

18 Jan 2026

Emma

Delightful hotel. Very clean and wonderful staff. It's not the most modern decor but that's part of the charm. It has an honest vintage interior but it's been well maintained. The swimming pool, spa pool and sauna were great and very quiet. The games room was a lot of fun. We were really impressed and would visit again.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Stephen

Everything.we love this place.staff make it from the manager right through.pool great for my mobility issues.gail at the curling works so hard and always there to answer questions.and Yvonne and Dorothy go above and beyond for you.nothing a problem.food is great.

Partner

8/10

Excellent

17 Jan 2026

Andrii

I don't know about breakfast or hot tub as I didn't use them. Everything was Ok it's just me don't like old style bathroom sink taps

Business

10/10

Exceptional

16 Jan 2026

Philip

Lovely hotel staff very helpful, hotel in general needs a refurbishment but I’m aware they have started this, a large hotel so will take sometime,
Overall with the swimming pool leisure area well worth the money will stay again.

Leisure

8/10

Excellent

13 Jan 2026

Eamon

Perfect for us for a short stay after a ferry from Ireland before driving to Northern Scotland. Lovely breakfast and great options in games room to entertain kids (9 year old and 40 year old...)

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Patrick

Room clean, staff in restaurant at night very polite and good service

Self

10/10

Exceptional

05 Jan 2026

Joseph

The room was a good size and we were lucky to be facing the loch. Looked to be have been updated recently.

All the staff were excellent, especially in the restaurant.

I would suggest you have a look at the water pressure for the showers though.

I'd look to stay again if I was heading to Stranraer

Leisure Family

8/10

Excellent

05 Jan 2026

Jeremy

Hot tub was a little too cold room was a bit too warm, otherwise a very pleasant stay

Leisure Partner

8/10

Excellent

31 Dec 2025

Chelsey

This stay was one our favorites just because of the history of the place and how everything was still set with antiques.

Friends

10/10

Exceptional

28 Dec 2025

David

Only stayed for one night, unfortunately arrived too late to make use of any of the facilities , but the room was lovely and warm and we had a well needed sleep before continuing our journeys the following day. Unfortunately too early to experience the breakfasts

Leisure Partner

10/10

Exceptional

25 Dec 2025

Pru

Clean room, pleasant staff, swimming opportunities, different venues for food

Partner

8/10

Excellent

22 Dec 2025

Ian

Travelling down to get the early ferry with our dog.
Great value for money, dog friendly and easy to get to ferry for Belfast.
Decor, etc is bit old fashioned but wasn’t an issue.
Great option for the early ferry. .

Partner

10/10

Exceptional

20 Dec 2025

Eileen

Large bedrooms, friendly & helpful staff and, if travelling with pets, absolutely perfect. Have stayed overnight many times when catching the ferry .... wouldn't stay anywhere else AND the chef does a mean cooked breakfast!

Leisure Pet

8/10

Excellent

19 Dec 2025

Rose

Warm, hot water and heating levels above many other hotels

Leisure Pet

8/10

Excellent

16 Dec 2025

Darryl

Staff great, good excellent, room clean but a little dated

Business

10/10

Exceptional

15 Dec 2025

John

The room was clean, well appointed, spacious, comfortably warm and quiet. I was very happy with it. My evening dinner included vegetable soup and steak pie, both of which were tasty and nicely hot when served. Morning breakfast options were plentiful and hot food was tasty, well prepared and served promptly. Reception and dining room staff were considerate, polite and keen to assist as necessary. This hotel may be a little aged but but it is well appointed and has plenty of character and atmosphere that others of its generation and newer lack. In short, it ticked all my boxes.

Business Self

10/10

Exceptional

11 Dec 2025

Deirdre

We have stayed here many times before so we are pleased the high standard has been maintained, as well as some renovations taking place.

Partner

10/10

Exceptional

09 Dec 2025

Darren

Cleanest hotel I have stopped in. Excellent Breakfast and evening food. Found out that they have a Curling Sports Centre where the sport of Curling is done. Currently this team are the world champions. if you are looking for a Hotel in Stranraer, definitely go to the North West Castle Hotel

Business

10/10

Exceptional

08 Dec 2025

Jonathan

Breakfast a bit oily but a great place to stay; also staff really helpful

10/10

Exceptional

03 Dec 2025

Emma

Lovely spot

10/10

Exceptional

30 Nov 2025

Stephanie

I loved the room! It was so spacious and very clean. The staff were friendly and helpful too.

Self

8/10

Excellent

26 Nov 2025

Roger

Clean room. Friendly staff. Room correct temperature (on a cold night outside) and bed very comfortable.

Business

10/10

Exceptional

17 Nov 2025

April

We are so glad that we stayed in this gem of a hotel. It was such a special experience. The pool and sauna are nice to relax in after a day of travel. The dinner is 5 star and the view over the bay in the morning is priceless.

Leisure Family

10/10

Exceptional

16 Nov 2025

Joe

Very nice staff, spacious room, nice restaurant and...Curling on site!

8/10

Excellent

15 Nov 2025

Peter

Relaxing hotel with excellent facilities.

Leisure Partner

8/10

Excellent

13 Nov 2025

Rachel

Pool & sauna

8/10

Excellent

05 Nov 2025

Andrew

Nice building, staff very friendly and professional.

Friends_and_family Friends

8/10

Excellent

05 Nov 2025

Lee

The room was spotless, if a little old-fashioned

The breakfast was superb, all bar and serving staff were attentive and friendly.

10/10

Exceptional

03 Nov 2025

Craig

Its an old run down hotel , but clean and tidy , rooms need a massive uodate

6/10

Pleasant

31 Oct 2025

Robert

Hotel looks and feels very tired. Needs modernisation.

Friends_and_family Family

6/10

Pleasant

29 Oct 2025

Salma

We were very pleased to know that the hotel was in the middle of a total refubishment of the bedrooms . It is needed.
Staff were lovely and nothing was too much trouble.
Breakfast was disappointing - it flattered to deceive. Continental had poor choice and cooked was not great. Staff, tho, did their best and the breakfast room was beautifully laid out.

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

MAGGIE

Fantastic staff lovely hotel area quite but fine for us as we used this as base

10/10

Exceptional

28 Oct 2025

Stephen

Generously sized room, comfortable bed

Partner

8/10

Excellent

17 Oct 2025

Joanne

The staff on both visits were really friendly and helpful
We will definitely return perfect stay to catch the ferry Belfast .

Business

8/10

Excellent

06 Oct 2025

Eileen

Ideal place to stay especially when travelling with a dog. Lovely food, perfect breakfast & great walks from the front door!

Leisure Pet

8/10

Excellent

06 Oct 2025

Joel

One night. Wxcellent food

Partner

10/10

Exceptional

06 Oct 2025

Chris

Hotel was nice and the bed was comfy. Conveniently located close to the Cairnryan port, making it perfect for an overnight stay before a day trip in Scotland.

Partner

10/10

Exceptional

26 Sep 2025

diane

Staff were AMAZING all around. Room was large, clean & comfortable. Food was delicious

Partner

8/10

Excellent

24 Sep 2025

Alan

Lovely hotel in a prefect location

We had a lovely 3 night stay whilst attending the nearby Oyster Festival. The hotel is perfectly located close to the town. The staff were just fantastic. Very friendly and welcoming. As for the hotel itself, it is a little dated, but some refurbishment work was underway during our stay. It was very clean too. As for the breakfast, it was just wonderful. All freshly cooked and served piping hot.

Partner

4/10

Poor

23 Sep 2025

Owain

Okay but not worth the £120

Great breakfast and great service from both reception staff and the breakfast staff however the state of the room I stayed in was definitely not worth £120 a night. The bed was comfortable but the room felt very outdated and a little grubby because of the condition.

Self

6/10

Pleasant

22 Sep 2025

A

The staff are very nice, but the hotel needs work done on the decor.

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Heather

Stayed for one night on the way to N Ireland. The hotel is very dated, the room was however clean. Could hear other guests, conversations through the wall.

10/10

Exceptional

21 Sep 2025

Ken

Very nice and quiet. Sadly only there for the night

Leisure Family

6/10

Pleasant

17 Sep 2025

Alan

Unusual building in a good location

Interesting building resembling a castle located right on the harbour front. Petrol station and supermarket nearby.
The reception staff were friendly, and the bar and restaurant staff were the right level of attentive.
I didn't have chance to use the gym or pool.

Self

4/10

Poor

17 Sep 2025

Alistair

One Night Stay

Stayed for one night. The meals we had in the restaurant were very disappointing to such an extent that we had to complain. The outcome was that we were not charged for the two meals. The room we had was spacious & comfortable if not some what dated. We will not be returning,

Partner

10/10

Exceptional

15 Sep 2025

Jon

Good 3 star hotel with excellent service

Great hotel in the centre of Stranraer. Large room and bathroom very comfy bed and pillows. Excellent customer service from all staff. Good cooked breakfast. The only negative I would offer is that the bedroom was too hot.

Partner

8/10

Excellent

13 Sep 2025

Stephanie

Lovely comfortable hotel. Rooms are quite dated however very clean and comfortable. The friendliness of the staff was the highlight of our trip, alongside a fantastic fry up with good quality ingredients. Thanks for a lovely stay, we will remember our swimming costumes next time to use the facilities!

Leisure Partner

8/10

Excellent

10 Sep 2025

Alan

Ample parking on site. Nice clean comfy rooms. Handy for the ferry to Belfast.

Business Self

10/10

Exceptional

08 Sep 2025

M J

Traditional but a little quirky. Staff so friendly and helpful.

8/10

Excellent

08 Sep 2025

Ian

Hotel a little tired in areas but understand refurb is ongoing.
Meals and Bar snacks were good.

Swimming pool,Hot tub and sauna were added attractions.

Overall good value for money.

Leisure Family

2/10

Poor

07 Sep 2025

Martin

Terrible rooms, just don't

Smell of damp hits you the second you go through the front doors.

The family suites was a weird corridor like room with 4 single beds in it.

Water damaged hard wood furniture that looks like it was salvaged from a chairty shop.

A bathroom that made sense in your grandmothers council house. And im general everything from the in room phones to the elevator look like they were \"modern\" in 1972

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Alistair

One Night Stay

We enjoyed our stay @ the hotel. However on a personal basis a bigger bed would have been appreciated. The breakfast was excellent, food well cooked with a good variety.

Partner