Name: Gairloch Highland Lodge
Address: Wester-Ross, Ross-Shire, Gairloch, IV21 2AH, GB

4/10

Poor

21 Jun 2026

Polly

I booked a room described as a 'Double or twin room with sea view'. In the notes of the booking, I requested twin beds but I was allocated a double room.
The man serving me - older gentleman, white hair - would have struggled to care less. No apology, he just blamed Expedia and gave us a room with no view, which wasn't how we wanted to end our trip.

There are signs everywhere telling guests what all the rules are. The hotel feels like an old people's home rather than a holiday destination. It needs a good deep clean and some staff that care.

Very disappointing end to an otherwise wonderful trip.

Family

8/10

Excellent

13 Jun 2026

Alison

We had a lovely stay in a family, dog-friendly room. The gentleman on reception was very helpful and friendly. It was peaceful and a lovely location. Great to have an honesty bar option. Could do with a little TLC but we had a good stay!

Family_with_children

6/10

Pleasant

22 May 2026

Mirelle

The carpet was really dusty. An item of clothing fell on the floor and was white when it was picked up. The cooked breakfast was average.

Friends_and_family Family

8/10

Excellent

30 Apr 2026

Mary

Lovely little hotel, friendly staff, and beautiful location.

Partner

10/10

Exceptional

29 Aug 2025

Srikant

Excellent welcome and customer service. A bit dated property but made up by friendly welcoming staff.

Family_with_children

10/10

Exceptional

22 Aug 2025

Ashley

Outstanding place to stay, wonderful authenticity, fantastic people, beautiful place. Genuinely everything you could wish for and more

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Nicholas

Very clean, great interactions with staff, breakfast was really good with many options. Our only problem was a very slow bathroom drain

Leisure Friends

6/10

Pleasant

16 Aug 2025

Steven

For what we thought was an exorbitant cost the room was tiny and quite dated. The shower was a nightmare to get going and then took a great deal of effort to shut down when finished. No fridge. No Microwave. Scrambled eggs in the morning looked like porridge and in truth not much different in taste.

Leisure Partner

6/10

Pleasant

11 Aug 2025

JAMES

This hotel is adequate and clean but very basic. The beds were a bit worn and the breakfast was not appetizing. Staff were friendly and helpful.

Leisure Partner

6/10

Pleasant

02 Jul 2025

G

Very friendly day staff who want you to have a great stay with them. The property itself is a little tired but the room we have was large, clean and had a great view.

Leisure Partner

10/10

Exceptional

25 May 2025

Andrew

Couldn't be faulted in any aspect.
Excellent accommodation, super staff, excellent breakfast

Leisure Partner

6/10

Pleasant

21 May 2025

Claudine

It certainly did not seem to be worth over $200 a night. The amenities were sparse and the breakfast was so so. Not anything to brag about.

Partner

10/10

Exceptional

05 May 2025

Verified traveler

Garden setting

Great garden setting in a peaceful neighborhood. Very friendly staff. Clean rooms.

Business

10/10

Exceptional

18 Aug 2024

Michele

Had a lovely stay at Gairloch Highland Lodge. Received a warm welcome from Michael who allowed us to check in early. View from our room was gorgeous. Overlooked Gairloch Harbour. Will definitely stay there again if we return to Gairloch.

Partner

10/10

Exceptional

14 Aug 2024

Susan

Excellent

Very nice atmosphere. Excellent breakfast choices. Very considerate of dietary needs, with a comprehensive choice of food. Nice room.

Partner

10/10

Exceptional

06 Aug 2024

cheuk yin

Great

We have a late check in, the hotel send us a clear instructions about how to have a self check in. The breakfast is good. Staff is nice. Great to stay there.

6/10

Pleasant

24 Jun 2024

Mark

Property a little dated
Not having a restaurant option on site was a negative.
Breakfast was average
Hotel very clean staff helpful

Leisure

10/10

Exceptional

19 Jun 2024

Tianran

A quaint and clean little hotel. Lovely place and lovely staff. We really enjoyed our stay.

6/10

Pleasant

17 Jun 2024

Engelbert

It met the expectation that price against room comfort / hotel interior is totally out of balance.

Leisure Partner

10/10

Exceptional

15 Jun 2024

Gregory

It was in a lovely location with walks available a short distance away, Staff were friendly and informativie.

Leisure Self

8/10

Excellent

14 May 2024

Mrs J

Nice hotel with good service

6/10

Pleasant

10 May 2024

Geoffrey

Could be a lot better

Where do I start? Toilet seat loose, extractor fan didn't work, grout missing from floor tiles, badly fitted ensuite door, with an inch gap. Buffet style breakfast, no baked beans, mushrooms, tomatoes. Just bacon, sausage, hard poached egg and DIY toast. A good clean, lick of paint, some maintenance, and a better breakfast and this could be a nice place to stay.

Partner

10/10

Exceptional

10 May 2024

robin

Great staff

Leisure Partner

6/10

Pleasant

06 May 2024

MONICA

Nice location.

Booking transferred to The Old Inn at short notice.
Room comfortable . First hotel of 8 to experience \"Pay as you go\", with drinks, food and accommodation. No ability to add costs to room , to pay on departure. Strange practice.

Partner

10/10

Exceptional

25 Apr 2024

David

Due to renovation work we were moved to The Old Inn just down the road, excellent hotel, room was really nice and the food was awesome.
The beef burger was the best I’d ever tasted.
The staff were lovely and helpful, travelling partner said the cooked breakfast was really good .
Would stay again

Leisure Friends

10/10

Exceptional

25 Mar 2024

Keith

Due to overrunning maintenance work at the Highland lodge we were reroomed in the sister hotel called the Old Inn. It was really great! So friendly, warm and we were so well looked after by Shushona and Andy. Throughly recommend the place which is so well situated

10/10

Exceptional

19 Sep 2023

Yvonne M

Comfortable stay with no frills. Exactly what was described when booking

4/10

Poor

17 Sep 2023

giulio

The location is old and not so well mantained; breakfast isn't so fresh and tasty. Too expensive for what it is.

Leisure Partner

10/10

Exceptional

15 Sep 2023

Jonathan

Fantastic place!

Excellent one-night stay.
Room off the lounge area was spacious, comfy and quiet.
Was staying with my dog and loved all the extras provided such as dog bed, bowl, etc.
Quality breakfast with plenty of choice.
Would definitely return.

Self

8/10

Excellent

28 Aug 2023

Ann

Quiet.

10/10

Exceptional

13 Mar 2023

ellis

Excellent all round, freindly chatty staff, good food lovley scenery and overall great service in all aspects i would recommend staying here

Leisure Self

8/10

Excellent

25 Sep 2022

Neil

Tired but would stay again

Place very tired , really could do with updating . Bed comfy enough , pillows not great and bedding old and mismatched . Shower room ok , but needs upgrade , as does the TV.
Service on reception and breakfast really good .
Lounge lovely and breakfast area lovely ….
Location good …
I’d stay again , no problem as VFM was good .

Partner

8/10

Excellent

26 Jun 2022

Theresa

Great place to stay very central, nice lounge and bar area.

Leisure Partner

10/10

Exceptional

25 Apr 2022

Gordon

NC 500 Road Trip

We did'nt actually stay at Lodge we were supposed too but it was closed for refurbishment so we were put up in it's sisiter hotel the Old Inn.the accomodation was excellent & clean, evven supplied a Tassimo coffee machine V impressed.Staff were excellent speacial mention to Hannah who went above & beyond to accomodate us in a ground floor room. Would happlily reccomend this venue to anyone

Partner

4/10

Poor

13 Apr 2022

Steve

Property in desperate need of investment

Friends_and_family Family

8/10

Excellent

08 Oct 2021

Lynette

Overall good

Friendly staff, room was fine, breakfast was ok, it seemed like it had been kept warm rather than cooked fresh when we got to breakfast but it was ok. Otherwise the hotel had a nice atmosphere and honesty ‘record what you’ve drunk’ bar and pay when checking out, with a lounge area, which was a good option if you didn’t want to go out.

Partner

2/10

Poor

30 Sep 2021

Andrew

VERY VERY basic for price, would not recommend and would not use again. No food served at night and poor quality ingredients for breakfast

Leisure Partner

8/10

Excellent

26 Sep 2021

Geoffrey

Position in the woods

Leisure Friends

6/10

Pleasant

10 Sep 2021

Sheila

View was lovely as was the breakfast and service at breakfast. Unfortunately our welcome to the hotel was less than warm - it felt officious and as if we were being processed. When we asked whether they had a lift for our heavy bags (one of us was pregnant and another guest aged 70) it was a flat 'No'. No suggested alternative or help to carry. Luckily a friendly guest gave us a hand up the stairs! When we asked about possible places to eat in the evening they simply told us we should have responded to an email they sent us to book a table in their sister hotel. No other recommendations, just simply indicating we'd find it hard to find anywhere. Later that evening as we were passing reception on the way to hunt down some dinner, they pointed out we hadn't yet submitted our breakfast form to them (no time for pleasantries). It was a shame as the rest of the experience was broadly positive with a good honesty policy at the bar and friendly fellow guests.

Leisure Family

8/10

Excellent

01 Sep 2021

Louise

It's dated but perfectly acceptable, clean and we had a nice breakfast. Good shower and very comfortable, big bed. It's off the main road so there was no traffic noise. The only issue for us was the other guests slamming their doors.

Partner

10/10

Exceptional

29 Aug 2021

Stuart

The hotel covered all my requirements well and with regards my pets needs they were cover as well.

Self

6/10

Pleasant

21 Aug 2021

Geoff

Recent stay

We were allocated an outside room. The path was not suitable for anyone with walking difficulties.The outside was very neglected with weeds growing every where. The furnishings in the room were old and tired.The bed was comfortable although it was two singles pushed together and two single quilts. Towels were small and very washed out and thin. No biscuits on the tea making tray. Staff seemed very rushed and seemed a bit abrupt. The breakfast has to be ordered the night before which is ok but unusual given the size of the place. Food was average and portions very small. We had finished out cooked part by the time the toast finally arrived. Tea and coffee is self service. Orange juice and cereal and milk is on your table waiting for you giving the feeling its rationed. There was rubish lying about outside. Overall it was poor for the price.

Partner

10/10

Exceptional

18 Aug 2021

Raymond

Highland Holiday

We had a lovely time the accommodations was excellent the hosts were welcoming and the scenery was just amazing

Partner

8/10

Excellent

13 Aug 2021

Mark

great stay

lovely hotel, had a power cut on first night due to adverse weather conditions, but these things happen, lovely breakfast and clean hotel nice spaces.

Friends_and_family Family

4/10

Poor

06 Aug 2021

Verified traveler

Would not recommend, go somewhere else

Hotel was old and filled with bugs due to windows being left open everywhere. Room was very small and uncomfortable with doors not shutting properly.

My girlfriend and I brought a takeaway to the dining area and asked for cutlery to be told they have a \"no takeout\" policy and when I asked where I could eat they told me outside and at the time it was pouring with rain. The women was very rude about it and the policy is absolutely absurd to have. Why have a dining area and not be aloud to eat food there?

Breakfast was alright although they got our order wrong despite having a sheet of paper we filled out telling them what we wanted.

Overall a very poor stay.

Partner

10/10

Exceptional

05 Jul 2021

Verified traveler

Relaxing stay in a quiet hotel.

Friends_and_family Family

6/10

Pleasant

05 Jul 2021

Verified traveler

Staff very friendly and helpful. They seem to be a hardworking bunch of people as there didn't seem to many of them.

Really, you get what you pay for here as our room was inexpensive for a family of 5. Accommodation a bit tired and could have been cleaner, carpets in our room hadn't been hoovered properly. The family room we had was a generous size but the furniture was old and could do with replacement. The bunk beds were bit creaky and we were concerned about their stability.

Breakfast cooked to order and efficient but the quality of the food was poor, linked to the price of the accommodation.

We only stayed 2 nights but it is located on a stunning part of the coastline and Lochgair itself is an excellent place to stay to tour this area.

Leisure Family_with_children

6/10

Pleasant

10 Jun 2021

KEITH

Average

Compared to our other stays around the North Coast 500 route this hotel is very average for the price. Primarily due to C19 restrictions, service is minimal and the hotel is very tired although comfortable. Unable to book dinner at the sister establishmnet (we were warned in advance) we had to seek an alternative around the Loch. To be honest, if breakfast was a reflection on what dinner would have been then they did us a favour!

Partner

4/10

Poor

01 Jun 2021

Verified traveler

Disappointing

Our bed was uncomfortable. The reception perfunctory.
The food adequate, but no supper provided.

Friends_and_family Friends

6/10

Pleasant

01 Jun 2021

Verified traveler

Location on NC500 route / WiFi ok
- No phone signal / bathroom basin wouldn’t drain, staff didn’t ask if things were ok at all.

Leisure Family

8/10

Excellent

28 Sep 2020

Amanda

Hotel staff could not do enough to help. Also loved the honesty bar. Decor is circa 1985 but in a good enough condition. Very pleasant stay

Leisure Partner

4/10

Poor

24 Sep 2020

Verified traveler

Treated like a number, didn’t feel welcome. Experience was cold and regimented

Leisure Partner

6/10

Pleasant

21 Sep 2020

Alan

Only stayed 1 night

The staff were extra helpful and very pleasing to deal with. The breakfast was very good. The Hotel is in need of some TLC, but is coping very well with Covid restrictions imposed on all hotels. Evening meals are limited in the area so eat before you arrive, bring food with you or take a chance on the very few eateries in the area. If you can book a restaurant in advance then that is advisable. However, I went to the local fish & chip shop and after queueing for 45 minutes, it was well worth the wait for some of the nicest F&C's I have had in a long time.

Partner

6/10

Pleasant

14 Sep 2020

Graham

Tour of the Highlands

The room was not really satisfactory considering the cost. The owners need to put in some investment to justify their charges.
The double bed was small and uncomfortable.
The decor was very tired and seventies vintage.
The shower was poor and luke warm.
The doors had no damping and every time a resident exited their room, the door slammed very loudly.

Partner

10/10

Exceptional

08 Sep 2020

Ruxandra

Very friendly helpful staff , very knowledgeable about the area and they also own the Inn next door which has an amazing chef and where we had some great meals .
Definitely recommend it! Great location too.

Leisure

8/10

Excellent

03 Sep 2020

Douglas

Overnight stay

The staff were all very friendly and following current hygiene procedures.

The breakfast was served to order, although you had to help yourself to tea/coffee and toast.

Partner

8/10

Excellent

27 Aug 2020

Daniel

Ok but nothing great.

Expected more for the price. Hotel room was very dated. Small bed. 3 channels on the TV. No digital tv analogue only ? Poor show in this day and age. Breakfast was ok but warm rather than hot. Staff were very friendly and hard working.

Partner

8/10

Excellent

11 Aug 2020

Antonio

Very reliable under Covid

Not East to handle Covid but they have done it really well.

Partner

4/10

Poor

10 Aug 2020

Mark

Dated and chaotic

Very dated, service was chaotic. The hotel needs a face lift. Rooms very tired, bathroom shower held up with gaffs tape. The bedding feels poor quality and resembles a teenagers bed room dinner and breakfast was a joke. Meals came out wrong and separately. Took an hour for service.

Friends_and_family Family

8/10

Excellent

09 Aug 2020

SB

Had a pleasant overnight stop here. Staff were friendly and helpful, room was spacious and comfortable. Only a short, 5 minute walk to a restaurant and the harbour where boat tours are available.

Leisure Family_with_children

6/10

Pleasant

20 Sep 2019

Ken

One improvement is to have outside lighting as we walked up the outside steps to our room.

Leisure Partner

8/10

Excellent

14 Sep 2019

Ronald

All was excellent

Partner

4/10

Poor

04 Sep 2019

Keith

Room very comfortable & clean, Breakfast was awful, cold food and not very much choice, tepid water for making tea & coffee, really does need to be addressed and greatly improved. A more enthusiastic welcome on arrival would be good too. On the plus side we had x lovely meal at the Old Inn just a few minutes walk down the road.

Friends_and_family Friends

10/10

Exceptional

29 Aug 2019

Verified traveler

Lovely relaxing atmosphere, really enjoyed our stay.

Leisure Partner

10/10

Exceptional

06 Aug 2019

Verified traveler

Had a lovley stay nice clean rooms staff were great. Would recommend this hotel

Leisure

10/10

Exceptional

07 Jul 2019

Morag

Welcoming lodge

We stayed 2 nights and can highly recommend this lodge it has a lovely friendly cosy atmosphere and is dog friendly. Our room was clean a spacious with really good heating and thick fluffy towels and a great breakfast with lots of choices. We definitely will return in the future its well worth a visit.

Family

8/10

Excellent

24 Jun 2019

Verified traveler

Good location, room very small and quite dated. staff lovely and friendly and the breakfast was good. No evening meal option available in this hotel just the sister hotel up the road

Leisure Partner

8/10

Excellent

12 Jun 2019

Verified traveler

Comfortable hotel with good lounge area and decent sized bedroom. No evening meal facilities on site but connected to hotel just along the road. Meal in here was very good.
Breakfast in hotel was very good with each room allocated it’s own table and plenty of choices of breakfast options.

Partner

8/10

Excellent

31 May 2019

Verified traveler

the room we were in was very nice with patio doors to a secluded wooded area.The view from the dining room looks out to the sea over a garden with pond

Leisure Partner

6/10

Pleasant

09 Sep 2018

John

Acceptable, but could do better re breakfasts.

Although the style of this hotel is rather old fashioned, our room was spacious, well decorated and comfortable. Breakfast was a buffet affair and, even though we were at the geginnng of service, the bacon and potato scones felt and tasted as though they had been cooked hours before.
We would possibly use this hotel again, but would likely research alternatives first.

Partner

8/10

Excellent

16 Jul 2018

Archana

Pleasant stay, Friendly staff

Lovely location. Had a nice time with my parents..........

10/10

Exceptional

24 Jun 2018

Verified traveler

Excellent